Top Tips to Advocate for Yourself Without Breaking Down the Conversation
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About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
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The black Swan method over the past three or four years has born much fruit for my clients and my practice… It always works.
00:12 💬 Using calibrated questions in medical settings can facilitate productive conversations without shutting down dialogue. 01:50 🤔 Acknowledging the perspective of medical providers can help build trust and foster more collaborative discussions. 03:25 🧠 Starting with low-stakes conversations daily can build the skills needed for high-stakes situations, like medical advocacy. 05:00 🌟 Calibrated questions empower hesitant community members to contribute by starting with "what" and "how" to encourage thoughtful responses. 06:48 💡 Using labels instead of questions can elicit more immediate responses and reduce cognitive fatigue in conversations.
If you don't mind my saying so, a Much Needed!, issue to address ... almost as important as negotiating techniques, A-n-d skills, for the family home / home environment!!