🚗🎙️ Join Us This Week on Paul Meijer's Sunday Night Live!
This week, we're thrilled to welcome special guest John Frazier for an in-depth discussion on service advisor training. Tune in as we dive into the entire lifecycle of service advisor operations, from pre-work to the active delivery at pick-up.
What We'll Cover:
Pre-Work Preparation: Setting the stage for success.
Reception in the Drive: First impressions and efficient practices.
Menu Presentation: How to effectively present options to customers.
Workflow Management: Ensuring work moves smoothly through the shop.
Customer Communication: Strategies to keep customers informed and reduce status update calls.
Active Delivery at Pick-Up: Perfecting the final phase of customer interaction.
📅 Date: This Sunday
⏰ Time: 8:00 pm EDT
📍 Where: Paul Meijer's LinkedIn Live
Don't miss out on this comprehensive session, whether you're a seasoned service advisor or just looking to enhance your skills. There's something for everyone looking to optimize their automotive service experience.
HOW TO REGISTER: Click "attend", click "share", click "invite", and select your network connections to invite from the dropdown, and then click "invite" to invite them.
Every week, we bring on the experts to share with us, what they do to make dealerships more efficient and profitable. Quality, actionable content that you can use today to improve the customer experience, from people that have either done it, or are doing it now, never any filler! See you Sunday night.
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