This made my Starlink faster, more stable, and lower latency! The best part about it is that works on your Starlink Gen1 Gen2 and all future Starlink systems. My goal was to figure out why our Starlink system was getting slow download and upload speeds, high latency (60ms), and overall poor stability and reliability. Well... I DID IT! - Faster Upload and Download Speeds - Lower Latency (3X Faster Pings) from 60ms down to 20ms - More Stable and Reliable Connection I've never seen this trick on a forum, on KZread, or anywhere else for that matter so if you get value from this video please consider sharing it with others that it can help, and don't forget to thumbs-up the video. For more Starlink coverage subscribe and watch my entire PlayList at: kzread.info/head/PLUrdf7hvHC2KXLQg3HIi8keQOIdxcheS7 This is what I'm using: - Link to Managed Switch: amzn.to/3EQJKZy - Link to Unmanaged Switch: amzn.to/3FVbaih - TP-Link Router - amzn.to/3so07J1 - TP-Link Outdoor Access Point - amzn.to/3uqDYfP - TP-Link Control Module - amzn.to/3Lduaf3 These are the two websites I reference in the video satellitemap.space/ starlink.sx/ 💎 I would love to hear your thoughts in the comment area below! If you would like to get a FREE copy of the Prologue to "How To Create A Digital Fort Knox - Backing Up Your Digital Life" or one of my other FREE books, simply visit jcristina.com/books Consider subscribing to the channel, commenting below, and signing up for my newsletter at jcristina.com/join Interested in any products that I personally use? Visit www.amazon.com/shop/jcristina or go to the bottom of this description for direct links. [ Channel Membership ] KZread has recently made Memberships available to this channel. The great thing about this is that I can now provide perks for becoming a channel member as a way of giving back and saying thank you! Simply click the JOIN button under any of my hundreds of videos. If you enjoy my content and are thinking about contributing to the channel by becoming a member, I thank you in advance for your generosity. Rest assured, I will continue to make quality unbiased content and build this amazing community of fellow creatives. For business relations please contact me at jcristina.com/contact Follow me on Instagram @josephcristina for extra behind-the-scenes content and if you found value in this video, please take a moment to Thumbs-Up, Subscribe, Turn-On Notifications, and most importantly Tell A Friend about the channel. If you haven't, download my 🆓 FREE ebook over at jcristina.com/ebook please check it out. There is something there for Amateur right up to professional photographers. Join our Creative Discord community at 📰 community.jcristina.com Subscribe and use promo code YT20 at checkout and receive 📦 20% off everything in your cart at jcristina.com [ Media Contact Business Relations ] 📧 eMail - jcristina.com/contact [ Free Giveaways & Promos ] 📦 20% Off everything jcristina.com - Subscribe & use Promo Code YT20 🆓 FREE eBook jcristina.com/ebook - 10 Tips To Making Tack Sharp Images [ Tea I Drink ] 🌒 Dark MoonTeas DarkMoonTeas.com [ Social Media & Additional Conections ] 🎬 KZread - kzread.info 🔖 Twitter - twitter.com/JosephCristina 👀 Instagram - instagram.com/JosephCristina 👨‍💼 LinkedIn - www.linkedin.com/in/josephcristina 📖 Facebook - facebook.com/joseph.cristina 📰 Creative Discord Server - community.jcristina.com

@KingTechGuy

2 жыл бұрын

There is no data caps with 5G home internet.

@pures1n

2 жыл бұрын

How much is your ping to Virginia speedtest server from southern florida?

@rainfn1959

2 жыл бұрын

@@pures1n he was getting around 46ms

@chriswood7632

2 жыл бұрын

I can't figure out how to contact Starlink. your video was informative on why and what we can do. I was able to find where my PoP was and where it should be, but I have searched my Starlink account and there seems to be no place to send them a message.

@cdoublejj

2 жыл бұрын

@@KingTechGuy that depends on the area, carrier and country. in the United states we have the brute squad! If you watch more than 8 episodes of any series or download more than 7 computer files. they come in with patty wagon full of brutes and break your door down and punch you in the stomach. and if you really did it a purple-nurple.

You are a great teacher. I appreciate your explanations - especially the “why”. Thank you. Our public school systems would improve if we had more teachers like you.

@jcristina

Жыл бұрын

You are very kind. Thank you.

Great stuff. All of this could've been shared in less than 5 mins. I had to fast forward through 75% of this video to get to the actual topic promised in the title.

@jcristina

2 жыл бұрын

Ya. I suck at my job.

@kylevanzeumeren5878

Жыл бұрын

Anyone wanna share the cliff notes?

@PhinAI

Жыл бұрын

Yes, great stuff! For someone who had no clue what "StarLink" is, the pace and thoroughness of coverage was very nice. Thank you!

@BoomChing

Жыл бұрын

Thanks for adding the timestamp

@lisahull6059

Жыл бұрын

@@jcristina You are awesome!

Hi JC! Writing from Brazil, still waiting for my STL, but already since now thanking your amazing, splendid clarifications about those topics, the best I've seen so far in the net. Hope I'll find more nextly. Be happy and healthy with your family.

Thanks for the info! Great stuff. I highly appreciate your content.

When I started watching this video, I was waiting to find out what I had to buy next and how much more it was going to cost me. This is probably the only piece of helpful information that I have ever seen that "didn't" actually cost anything. Oh and btw, after a year of being on the waiting list, I should have my dish in about 3 days and I'm pretty excited. However, it's really cold up here in Michigan and they're talking about more snow on the day I get my dish Uggg I/we appreciate your sharing this, and I'll be looking forward to any future tips that you might find for Starlink users :)

@jcristina

2 жыл бұрын

Truly appreciate your positive feedback and I hope to hear back from you in a week once you have Starlink up and running. Welcome!

@mrmotofy

2 жыл бұрын

I helped family set it up in the UP...they are NOT techy people, tried satellite found out I was right they would hate it. I showed them how a good phone booster could get them a good signal by bringing mine with, then mounted ant to a 2x4 out the window for a few days...MY internet was great...they didn't wanna bother. Finally convinced them to try the Starlink...They love it and can now do all the normal things. I can watch my cameras and do all the normal things while there too. They kinda ignore me :) It's ok I got internet. They sure appreciate my knowledge when they actually need something done though.

I am a Cisco-certified network technician and your explanation is simple and I agree with you.

@mdw1274

Жыл бұрын

About 3 wks ago we started having connectivity issues. Upon running Speedtest, I found out that although speed was high, we were having rising issues with packet loss. Started out at 1-2%. Last week started a ticket after it went to 49.7% loss. Got msg back to chk connections, dish and power cycle router which I did. After that nothing from tech support since then - a week. Even KZread videos buffer momentarily and gaming with grandchildren almost nonexistent. No way to contact tech support directly. How can you even run internet related company like this. I'm pretty sure Cisco and others would go outta business if that was their business model.

Great video, Joseph! Thanks for the cool tips on making our Starlink faster and more reliable - we were just notified that our Starlink order can now be processed - we'll be getting our new Starlink kit soon and I'll definitely use the information in this video to help make our Starlink connection the best possible - and we'll definitely recommend your channel to our friends and family, too - thanks again!

@jcristina

Жыл бұрын

Thank you for being here.

Thanks for the information. I just ordered my Starlink yesterday and should be arriving next week. I am going to use your tips to make sure I am getting the best possible result. Great channel.

@jcristina

2 жыл бұрын

Wow. I had to wait 8 months. Congrats. 🎉

@MarkGautier

2 жыл бұрын

@@jcristina I ordered in September and got email on Wednesday to complete the order. I originally ordered in Md when first available and since relocated to the UK. I had to cancel my US order and order again in the UK. I’m living in the country and internet is atrocious. Starlink is going to be a real game changer.

I will definitely keep an eye on this. I was also very surprised at how much rain and light clouds impacted the speed and latency, I am also in Southern FL ( moved from Sunrise to Avon Park) and we had some lite rain and clouds yesterday and speed was below 80Mbps, normally we are 120 to 200.

@jcristina

2 жыл бұрын

Yep. Likewise. But. My u-verse service was 15mb down 1.5mb up to 80mb is fantastic during a storm. 😂

@ericroll

Жыл бұрын

I'm in the Orlando area and have Viasat. When it rains, my connection is lost completely--it goes to zero. I just ordered Starlink, I'm looking forward to having *any* Mbps when it rains. Very excited about Starlink! 🙂

@Mogul20478

Жыл бұрын

@@ericroll You will lose connection when it rains with Starlink to. We do constantly.

@5thhorseman559

Жыл бұрын

@@lickcarpet yeah that was the good Ole days, I am lucky if I hit 20 now....they have really throttled this down now.

@5thhorseman559

Жыл бұрын

@@lickcarpet mbs(download) latency started out low(30 to 40 ms) but has been between 90 to 150ms. Bear in mind when I got this, the first 3 months or so were great, over 100Mbs downloads, and 30 ms latency....it has been really throttled down.

I went to Starlink support and searched for "PoP", and this is what it says, "We are unable to make these changes upon request. Our network is dynamic and is designed to route your traffic through the most optimal path at any given time. "

@mobiltec

Жыл бұрын

Starlink is worthless...

@iku_33

Жыл бұрын

@@mobiltec you haven't had rual internet. It's a life saver for us

@eliasalves2994

Жыл бұрын

@@iku_33 Thats true if you have good Cable internet or even Fiber than you don´t need it but if you do not have access to this type starlink is a life safer

@fuqutube

Жыл бұрын

@@iku_33 honestly if you are rural, your better off with NO internet. Grow food, do stuff

@mobiltec

Жыл бұрын

@@iku_33 Um... I live in the middle of no where.

Fascinating! Excellent video. You never disappoint. Love your channel!

@jcristina

2 жыл бұрын

You’re so kind.

Your awesome joe and I love how you take the time to teach and explain how things work.

@jcristina

2 жыл бұрын

You are so very kind, Mike. Thank you.

Always do a reboot from within the Starlink App on the wifi and the router once a day. That will dramatically help with speeds... Also put the dish into stow mode and then hit un stow once a day and that will also force to dish to find a more preferred satellite which helps the speeds big time. I am in a waitlist area with the RV vesion and my speeds are always up near 70-100Mb download. Get 2-3 mesh units as well.... Huge difference !! AWESOME!!!

I can’t tell what’s more amazing, that an email improved your speeds or that you actually got a response from SpaceX support…

@jcristina

2 жыл бұрын

Equally amazing. I will do a video about Contact Support. Stay tuned.

@carlboyer3738

2 жыл бұрын

@@jcristina I would LOVE to find out how to contact StarLink support!

@BoomChing

Жыл бұрын

Support has specified in their QA that you cannot request to change your POP.

@benson0002

Жыл бұрын

Just like the other commenter said SL wont change your pop on request so not sure what kind of pull you have but my response from them was your starlink dish automatically picks the best pop server for your location and cannot be manually changed as it will revert back to the auto sellected pop when it runs its schedualed diagonostics.

@rizer1801

Жыл бұрын

@@benson0002 j never said they changed it. Rather just he sent the email and it got better. I bet he received a similar reply but that wouldnt make for good content. Happy to be corrected on this.

Such a great explanation. Really made me understand how it works. Not only liked the video but subscribing. I signed up to starlink in February 2021 when available. Finally just today getting ready to ship. Thanks

@jcristina

2 жыл бұрын

Awesome. Congrats and thanks for being here.

@robhowe8353

2 жыл бұрын

I signed up in May of 2021 and just got mine a few days ago. It's so easy to setup, a caveman could probably do it. In 20 minutes I already had the speeds I'm at now.

Thanks, man! This is a very simple, efficient, unpretencious explanation to what can be a very helpful thing to know.

My experience: I requested a transfer to a closer POP and Starlink responded by telling me I was already connected to the optimal POP, which is New York even though I am closer to Virginia. They also explained that the system is dynamic and automatically adjusts to the optimal POP. When I started I was on the Atlanta POP.

@virtualDon

Жыл бұрын

This is exactly what they told me, too. I have always been on the NY POP even though Ashburn is much closer. The only thing I can assume is that my Primary Ku band link is always to the north and closer to the NY POP?

@NTM2009

Жыл бұрын

He had his changed 8 months before you tried. Things are changing daily with starlink and one of those is no longer allowing pop changes

@slavyanev1323

11 ай бұрын

Yep, they rejected my request as well. And the support is not very useful - waited 2 weeks to receive a template rejection, pretty similar to the OP. This comment should be higher on the list, since this video is no longer valid.

We’re way out in the country where DSL or crappy satellite service is all that is available…until we got Starlink. We absolutely love it. It’s like comparing Fiber with dial up.

@jcristina

2 жыл бұрын

So so glad.

Thank you so much for the amazing info. Now my Starlink download speed is 285 MBPS, upload speed is 35 MBPS, and latency is 48 ms

@BlessedBeJESUSCHRIST

2 ай бұрын

This did not help you, your not allowed to request a change in pop

Thanks for sharing this information. I shared it with my irl neighbor who has Starlink gen 2 gear and then linked it on my KZread channel along with my experiences with the Gen 3.. all 2 days of experience. Between this video and others in your Starlink playlist it really helped a ton when it came to my prepurchase research.

Hey JC, thanks for sharing these insights. You are lucky to have multiple POPS in the USA. Down under in Australia we have one, yes....one lonely POP...in Sydney. Hopefully, this number will increase so that we can do what you do to improve latency. But...compared to what we had before Starlink we are not complaining. Really enjoying your channel. :)

@jcristina

2 жыл бұрын

Thank so much and I hope more POPs come to you sooner than later.

@julievillani8947

2 жыл бұрын

@@jcristina Thank you.

@MichaelThompson-yd6us

Жыл бұрын

im from New Zealand and have zero pops. when i went to the starlink coverage tracker, it said i wasnt connected to any pops. do the pops have to be country based? or should mine be connected to australia?

@sirdropbeartv

Жыл бұрын

@@MichaelThompson-yd6us should connect to Sydney, just may have around 60-70 ping instead of 25-40

@d1o2n4

2 ай бұрын

2 years later still only one POP. I'm in Perth and it's in Sydney 1000's of KM away. Sigh

Again, thanks so much for putting together these videos. These tips/tricks videos are imperative for Starlink owners in my opinion. My household finally got our STL and as I had the feeling it would for gaming while living in the Michigan countryside, it's outdoing the hot spot's download/upload speed on my smartphone, however, latency is about the same. I do have some obstruction issues (tree tops) I will be taking care of today. To add a comparison to Hughesnet's latency, our Starlink latency is in the 40-60 ms range while Hughesnet is 850-950 ms, hahaha, with a data cap, yuck. Major difference. Goodbye Hugesnet.

@jcristina

11 ай бұрын

Thank you Peter. Please share with your community the channel. Happy Father’s Day.

@shad0wmech

6 ай бұрын

What part of Michigan are you in and have you seen any improvements since this post?

@peteramon33

5 ай бұрын

A vast improvement over Hughesnet, but our Starlink started off hit and miss, even after following much of JCristina's advice. However, it has improved since the first month and gotten better. Especially for gaming, I'm not kicked off near as much as the first few months of having Starlink. It happens rarely now. We'll get a bit of lag once in a while, but not kicked at least.@@shad0wmech

This is exactly the kind of videos we need. I never do this, but I’m going to share this video.

@jcristina

Жыл бұрын

Many blessings Dean. So glad you’ve gotten value fro my video. Check out my Starlink playlist for more.

Just got mine yesterday! thank you for your info. looking forward to setting this up this weekend at the ranch.

@jcristina

2 жыл бұрын

Congrats.

Thanks Joe, great information and I will definitely check mine, I am in regional South Australia and when I do a speed test it shows my location as Sydney New South Wales Australia, when I stream live television I am receiving the Sydney tv networks and not the Adelaide ones. Your videos are always full of very useful information so thank you.

@jcristina

2 жыл бұрын

Please do and thank you, Darren!! Appreciate that...

@dallasdrew2390

Жыл бұрын

Hi Darren I am in Kyneton Vic just interested to hear how you went with Starlink ?

Good stuff. On an semi unrelated note, how were you able to get Starlink in a heavily populated area such as WPB? Just curious, thanks.

@jcristina

2 жыл бұрын

I’m actually in the farthest West part of the city in the equestrian area.

Damn… this is excellent content! Thanks for the tip. I appreciate your network / system admin background, which helps tech people like myself.

@jcristina

2 жыл бұрын

Thank you my friend for being here!

Awesome info. Very well explained even for someone like me who just ordered Starlink on Oct. 14, 2023. Thanks so much for making this video! ❤

@jcristina

7 ай бұрын

Congrats. Thanks for being here.

This is excellent information! I already understood the logistics involved in latency but had no real idea how to go about tracing it specific to Starlink. I live in the rural suburbs outside of Nashville, TN and we do not yet have access to Starlink. I've had my order in for about 1 year now and the site indicates that I might be shipped my Gen 2 system in mid-2022. I have high speed cable internet where I live but it is often down and when it is down sometimes it takes more than a week to get the problem resolved. My wife and I both work from home for a large percentage of time and we need reliable internet. Our hope is that Starlink will offer us a "backup" that will work a lot better for us than having to depend on using our cell phone hot spot with limited data usage and far lower speeds due to where we are located. I think the information you have been providing will be very valuable to us when we get setup and are looking to tweak things to maximize our service.

@jcristina

2 жыл бұрын

I completely understand. Our AT&T u-verse here was horrible and Starlink has been a really great alternative. Hope you get yours soon.

Just an educated guess: Starlink is having capacity problems based on locations. They may have used a (poorly designed?) algorithm that automatically tried to load share, without allowing for performance loss.

@jcristina

2 жыл бұрын

You may be right.

@mrmotofy

2 жыл бұрын

There's always oversights and growing pains...then there's those computer gremlins that just cause problems for no apparent reason

Thanks Joe, I’ve only had Starlink for a few days, we are on a peninsula on the east coast of Australia and our land based service is very unstable due to being regional and underlying water. Previously 20mpbs, Starlink +200mpbs. Great information and not too much BS. Thanks again. Subscribed. 🤙🏽

@jcristina

Жыл бұрын

Fantastic!

I just ordered my starlink and your videos are being very helpful, thank you!

Contacted Starlink as my PoP was set 600 miles away when one half that at 300 miles away was available. Here’s their response, Thank you for reaching out! We apologize for the delayed response. We appreciate your great feedback! Our network is dynamic and is designed to route your traffic through the most optimal path at any given time. We are unable to change your flow of network traffic. We can confirm that the infrastructure that you are currently being connected to is the most ideal infrastructure for your Starlink connection at this time. We are unable to go into details on our ground infrastructure as it is constantly changing and being updated day to day. As we further develop our network we hope to be more transparent with this information and we appreciate your interest. We would recommend that you power cycle your Starlink by leaving it unplugged for 20 minutes then plugging it back in. This may resolve the issue by assigning you a new IP address. Please let us know if you have any other questions or concerns. Have a great rest of the day!

@jcristina

2 жыл бұрын

Wow. That sound really close to my thought of a solution in my last Starlink video. Thanks so much for that.

@aarondsaunders690

2 жыл бұрын

@@jcristina I did the same, they have my home at Atlanta, 500 mi away, and Ashburn, VA is less than 200 mi away. They gave me the same resopnse.

BRILLIANT. Excellent thinking, and good action on the part of Starlink - superb attention to customer service. They are definitely listening. Excellent.

@jcristina

2 жыл бұрын

110% agree

My Starlink is in the mail. Love your videos! And those satellite websites are so cool. I could just watch them slowly moving by my house for an hour lol.

You are the real deal. Thank you for the info. I'm getting my package soon and although my throughput will be much faster(I live in the country), it's good to know how to change it to make it faster. Much appreciated.

@jcristina

Жыл бұрын

Thank you for being here.

Hi and thanx for making this. I have had my Starlink for a couple of weeks now. My latency gets between 30 to 50ms. Speeds fluctuate so much it's almost not worth measuring. I have been using Excede dish service for the past 2 years. 12Mb package. Ugghh.. but still faster than a local DSL service. So happy now with super low latency than I was getting.. 680ms and a few mb speed was frustrating. So I'm in S. Oregon and there are no green triangles near me.. I am in the middle of 2 purple ones.. I just loaded this website and do not see ANY green triangles throughout the US.

@ericwebb1578

2 жыл бұрын

I'm in the same boat as you, no green triangles on the map for me either

@jcristina

2 жыл бұрын

Absolutely. I’m grateful for service but most remain open minded.

@Mywhtjp

2 жыл бұрын

@@ericwebb1578 What part of the globe are you residing in..? I'm thinking maybe he has some extra special code to see them greenies..

@MsBohemianSoulTV

Жыл бұрын

Was wondering the same as I don't see any green triangles either.

@9alex36

Жыл бұрын

@@MsBohemianSoulTV They only appear green when you are viewing the website from a device connected to your starlink system. Then it knows how the packets are being routed.

Compared to barely faster than dial-up (DSL) from AT&T for which I've been paying $214 a month, I'm sure I'll be happier with Starlink. We're getting ready to install it today. It took 5 days from the day I ordered it, for the equipment to arrive!

@johnarnold5739

Жыл бұрын

Out of curiosity did you order the rv one? I know there is one for rv traveling but you don't get great speeds because your on a different tier of satellites, but get it with in a couple weeks. As far as residential i just got mine last week and was on a waiting list for 10 months our neighbor was on for almost 9 months and another friend 15 miles away was on for over a year. so if your speed arent much better than let say 14-25 MPBS then you got the wrong starlink system i believe.

@SkyGypsy

Жыл бұрын

@@johnarnold5739 No (but in the future when we start traveling more I'd like to get the RV model). We got the Home model and are really pleased with it. It occasionally freezes, but only for a few seconds. We can have as many devices connected as we want. Websites don't time out before they can get connected. Streaming doesn't come to a dead stop - no streaming or buffering problems whatsoever. Now I wish I had a dime for every error message I've ever seen when AT&T was our IP. If I did I could easily pay their final bill. Their parting shot was to overcharge us. I haven't NOT had Pac Bell, or SBC, or AT&T since 1982 - so much for being a loyal customer.

@johnarnold5739

Жыл бұрын

@@SkyGypsy I love mine its a game changer for sure. I bought a house up in the hills so didn't have internet for 10 months, it was worth it for the view I got. However being a guy who likes to relax a couple days a week and play games online with friends not being able to for 10 months sucked, but now shoot minor freeze a couple times a day for a second or two not bad at all. I average 120-220 Mpbs which is over and beyond my expectations. I just convinced mu coworker who lives in the sticks to order it today lol.

@SkyGypsy

Жыл бұрын

@@johnarnold5739 I know, right? We work from home and reliability is essential. Not only that but we live in a wildfire area. 7 years ago, when the Valley Fire hit us our notification was Nixle, but the landlines went down within 2 hours. After that there 5 deputies that were going house-to-house telling people to evac. Most had already left due to the heat & smoke. A lot of people saw it on social media. What I'm trying to say is, reliable internet saves lives. I've said this time and again to AT&T. We don't have fiber optic, no cable, not even dial-up, cell phone towers are out of range so we use wifi calling, and now DSL is obsolete. I asked my neighbor if he had a plan (he did upkeep on a local hospital's computers), but he didn't. When I told him we had starlink, he ordered a kit, and my husband just installed it for him.

I got my Starlink just today and came across your videos. Very helpful. Liked and subscribed!

@jcristina

Жыл бұрын

Welcome.

Great tip! Going to try it this weekend!!!! Awesome and thank you for explaining and sharing!

@jcristina

2 жыл бұрын

Thank you Lee for being here.

Big fan, Joe, and find your ongoing input surrounding Starlink to be invaluable! Thank you. . I'm in queue for a Starlink system but am on the dreaded Wait List due to our future location near Aspen, CO. However, I currently reside in rural NE and this locale appears to be active and open. My relocating to CO is dependent upon securing Starlink and I'm wondering if I order it for my NE locale if I can then relocate the system to the aforementioned Aspen area without getting burned (read throttled down or worse!)? Your thoughts and any thoughts on how I can access a human representative within the Starlink Customer Service system?

@jcristina

2 жыл бұрын

Yes. You can relocate. You will need to contact them and let them know that you permanent address changes. If not they will want an extra $25 month for roaming.

@XX-et9se

2 жыл бұрын

Same here, and I was met with success. Oilfield worker... and Dallas area is saturated. But hey, I'll be using it in New Mexico. Upon logging in, I was able to drag-and-drop the new location on their website, and viola! 6 hours later, I was able to complete the purchase. The problem will be that in roaming, YOU WILL BE AT THE BOTTOM OF THE LAG-LIST. You could lock yourself into an unworkable solution depending on what your needs are. Best of Luck!

@stevec2578

2 жыл бұрын

@@XX-et9se Glad to read of your success! I'm still colliding with Starlink. . .This time, I'm going into my account attempting to edit the Service Address and keep getting a failure/rejection. Then, I get into a Service Request and that too, shows an error. Frustrating! Anybody out there in the JCristina Tribe have any similar experiences/thoughts?

Excellent explanation and tip for when to chat with Starlink support with enough information for them to help you. It also a solution without some one-off technical hack. I appreciate the balance and "digging" into what you first detected as an anomaly, giving StarLink the opportunity to respond in your first two calls. Great integrity on your part and refusing to find Helpful information being broadcast. Thanks!

@jcristina

2 жыл бұрын

Thanks so much. Glad you got something out of it Tim.

My wife purchased starlink over a year ago but I've been too dang lazy to ger up on the roof to connect so I started watching KZread vids to learn how to hookup starlink. That's how I found your channel and will use your tips to receive fast internet service. My son has a service in Raleigh, NC that allows him to get lightning speed service. He can download 5 complete games in 5 minutes while it may take an entire day for us to download 1 game on my wife's laptop. My wife just got back from visiting my son and she downloaded things on her laptop in 7 minutes which she couldn't even connect from our home internet so, that's where we are. So my mission is to get tapped into this modern day internet speed. I live deep in the woods, so I downed numerous trees to clear the airway. Next is to climb up onto the rooftop and put the dish/antenna up there. I'm so far behind that it may take me years to catch up with modern day users but I'll stay tuned into your channel to learn about starlink. Happy New Year! 👍🏽🤠 01/01/24 I just subscribed to your channel.

Just this week I received an email from Starlink to confirm my order! So any day now. This is timely for me. As I'm in the New Orleans area I plan on using Starlink as replacement for my ground internet because every time a TS/Hurricane comes through it takes weeks before they repair the phone poles. This is me taking responsibility for my utility needs. Thanks for your content, I just subscribed.

@z000z

Жыл бұрын

Same here. Along the north east coast either winter storm or something tropical in the summer knocks out service for days. Just installed my dish and got service up a few hours ago. I'll see how it goes over the next few days/weeks.

I noticed when I was getting my fastest speeds and lowest latency (320mb, 28ms) was when I was connecting to Los Angeles, I'm in Phoenix. Now im showing as comming from phoenix but my speeds and latency are garbage(85mb 35ms with lots of jitter). I think some of these locations might be overloaded or under developed and you don't always want to be connecting to the closest POP.

@jcristina

2 жыл бұрын

Could very will be saturation but what is stranger. I personally would be load-balancing over a massive fiber which. Ethernet POPs. Maybe the are or they are working on it.

This is the last of your videos I will watch. You have this incredible knack of dragging what should be a three minute video into this.

@jcristina

10 ай бұрын

Thanks for stopping by Neal. In the future when you watch videos on other channels, use the scrub to skip past the shit you don’t like. You can also get some Adderall a shot. Might help. Thank and have a good weekend.

@CCCPWarHammer

14 күн бұрын

@@jcristina lol that adderall had me rollin lol

Appreciate the video. I'm new to your channel. My starlink is in route. I'm North of Tulsa about 35 miles in bfe. I hope starlink helps me as much as you did

@jcristina

2 жыл бұрын

I bet you’ll love it. Congrats.

I literally just got my starlink yesterday. I live in Baja and I plan to take the system with me to points south of where I live-- which is about 45 minutes from the US border near Ensenada. I have had reports from others who have done the residential with portability option who take their systems down to the Bahia Conception area with them. They are saying it works great so I am looking forward to actually having internet while we are down there. Thank you so much for this very informative video. Before I watched it I did not even know what Latency was! LOL! You have very succinctly explained it and I will definitely try this and subscribe to your channel! Muchas gracias!

@jcristina

Жыл бұрын

Blessings.. Glad my videos are helpful!

JC: Thanks for your videos on Starlink. I seem to have a knack sometimes for finding myself on the bleeding edge of technology. I live in a rural city in Northern CA and I hooked up Starlink. I followed your advice in an earlier video and did a hard reset as my performance had dropped quite a bit. The upload and download speeds are much better than before when using my local rural phone company router. HOWEVER, Zoom calls are a nightmare, Microsoft Meetings calls are a nightmare. The reset didn't seem to improve that. I have followed your advice on this video and found that the San Jose Pop hub is closer than the Seattle pop hub they're using and I wrote an email to Starlink, but it wasn't easy to find how to send a message, but I finally did find the email option which is pretty hidden in the app. Being in a rural setting, my cell phone is boosted via a Samsung booster but the phone calls are also problematic now with Starlink, probably latency related? We have a lot of trees so I am also trying to see if I can take a few out for a clearer line of site. Anything you have re recommendations for Zoom, etc., cell phones, would be much appreciated. Craig

@jcristina

2 жыл бұрын

You may consider putting the dish on a 20ft pole or higher instead of cutting trees. 👍🏻

@sgk8220

2 жыл бұрын

Also in Northern CA (Northern MB), were you able to find a solution to your teams meetings/calls?

@bretthanna9857

Жыл бұрын

I think their San Jose location is overwhelmed. I get routed to LA and they are blaming obstruction for video call issues. My dish is on a pole over my roof.

This is from their support page under advance networking: Can you change the satellite downlink location or PoP that I am connected to? We are unable to make these changes upon request. Our network is dynamic and is designed to route your traffic through the most optimal path at any given time.

Great information! Thanks for sharing. Just found your channel and interested in looking into your other contributions/inventions.

@jcristina

2 жыл бұрын

Thanks so much for your support. Appreciate you being here.

Joe, I just ordered Starlink and happened upon your video wow you're the best man . . . . . major content!

@jcristina

2 жыл бұрын

Thank you for the positive feedback. So glad you’re here.

We have never ever come close to feeling any limitations on our Starlink -- of course we came from a terrible ISP with lightning-like dial-up speeds so we are still pretty gobsmacked by the crazy speeds of Starlink. Downloading reports and information to work has gone from a slow slog, to almost instant results. Still --- I will check this out for future reference. I wonder if more "POPs" will come on line as the network develops to carry more people. Fun to see how all this works, thanks!

@jcristina

2 жыл бұрын

Horrible ISP makes everything great for sure.

@LoanwordEggcorn

Жыл бұрын

As Starlink grows with more current-generation and later laser-interconnected satellites, it will largely replace most of the use of the Internet to carry long distance traffic and drop off your traffic nearest to where it's trying to go on the Internet. It's like having a highway bypass that goes directly where you want to go. So yes, it will get faster.

Enjoyed your video! I have been referring to Starlink.sx (with my home location set) for a long time. I've had Starlink for 1 year now, and service has been great. One issue however, is that I do NOT have a green triangle on my map! The closest purple triangle is 330 miles away! Any suggestions? Thanks again!

@jcristina

2 жыл бұрын

Look at speedtest.net to see where it says you are located. That is where your associated POP is located.

@Im4knowledge

2 жыл бұрын

You may also be connecting through a VPN or someother protection. When I was connected through VPN it also didn't show up. It shows up otherwise for me.

@sp3cialk79

Жыл бұрын

If you use your own router, ie bypass starlink router, you probably won't see the green triangle. However it looks like they updated their support cause now it tells you that they use a dynamic network setting so it chooses dynamically. I'm in WV and I see I'm using Atlanta even though AShburn is like 300miles closer. So not sure if that will fix my issue of 100ms latency. You can imagine any TCP connection (ssh for work sometimes is not possible).

Bro thank you so much for this information my starlink is far more faster and stable respect 💯👌🏽🤜🏾🤛🏽

@jcristina

Жыл бұрын

Glad it helped!! 🍵🍵

Keep these videos coming! Much appreciated

@jcristina

2 жыл бұрын

Thank you To y. Hope they help.

My understanding now and looking at the map on Starlink SX, is that Space X needs to add more POPs or backbones. I can see where I am at that the closest backbone is near New York and I am like 600 KMs from there. There is hope to see latency down as they add more POPs. They have none in Canada and this is where they started testing.. very strange...

@jcristina

2 жыл бұрын

Absolutely.

@mrmotofy

2 жыл бұрын

Probably regulation red tape

Hey jcristina I’m a cord cutters just like you, question I’m wondering 🤔 why is star link have a basic pack, and now a premium package . I have talk to a lot of star link friends , and the first thing they are always recommending is a better router, as well vpn . What is your take.

@jcristina

2 жыл бұрын

Sure. Now that you can turn off the router WIFI and use your own, a VPN and even a MESH network is possible.

You made my day! awesome - i'm a full time RV and didn't realize I was still linking to a POP that was not the closest.

@jcristina

Жыл бұрын

I wish you can change it. But after I made this video. About 2 weeks later they stopped changing it. 😔

Just found your channel, love the clear to the point information. I always like a video first thing, it's gotta be mediocre for no likes or really suck for a dislike. SUBSCRIBED TODAY! ❤

@jcristina

2 жыл бұрын

Appreciate you being here.

Very interesting. My personality relative to speed is such that milliseconds here and there don't excite me.. However, to those who want to monitor and/or reduce their milliseconds, the info was great. One thing that came thru loud and clear was your obvious tremendous enthusiasm for the topic. That's great teaching. If Elon Musk was watching, you might get a call offering you a job as sort of a regional consultant or better yet, national consultant. Hold out for high six figures!

@jcristina

2 жыл бұрын

LOL! The problem is I don't provide on the good but also the bad of any product so I'm not always sought after. If I was approached by SpaceX it would be hard for me to resist as I do love the the company and the visionary behind it. That being said, I alway tae to remain unbiased when doing videos... Thank again, Lanny for being hear !

17:12 for the answer

I'm blown away, great Vid, learnt a lot. Cant change anything here though in France, no green or purple triangles in France, 1 green in Germany, 1 purple in Madrid, 1 in Bulgaria and 1 in London., nearest for me is Germany, majority of servers are in Paris, but when I use VPN I hitch a ride on the London Purple. Found my Latency depends which service SL latches on to as the L is all over the place, no speedtest is the same . (nor would it be) but very interesting to see, to learn what its all about. Again, thanks Joseph (Love to tell you about our location - v - Starlink)

@jcristina

Жыл бұрын

Thank you for being here and sharing Kipper.

Love the way you explained latency with pong. I've known about about latency for gaming but didn't really know how it worked so thanks for that.

@jcristina

Жыл бұрын

Glad it helped!

Interesting, you'd think the system would automatically optimise the settings, not just leave it to an operator.

@jcristina

2 жыл бұрын

Absolutely. I will speculate all of the POPs being fiber linked together will load balance as time goes by.

@AdministrativeReload

2 жыл бұрын

I am sure it was optimized and they actually de-optomized it to make the customer "happy". The thing is that speed test tools only test the speed to a local data center. This can be very misleading as the websites you usually visit day to day are typically NOT local. Most of the internet runs on Amazon's servers. Amazon's biggest data centers are located in Virginia. Microsoft also has major data centers there, along with several other companies. Most likely they analyzed the traffic patterns and determined the best overall experience would be with a POP local to where most of the internet traffic was going in Virginia. After he uploaded this video he probably wondered why it took longer to upload than the last video even though his connection is now "faster"😂

@paulstubbs7678

2 жыл бұрын

@@AdministrativeReload Now there would be a good 'before' and 'after' test, although it would probably have to be run repeatedly spaced out over a longish period to be of value.

This is amazing to know.. unfortunately for me.. I’m in Ontario Canada and my only “pop” is in New York State .. my pings are all over .. makes it hard for me to stream warzone.. I’ll be keeping an eye on new triangles on that map closer to me!

@jcristina

2 жыл бұрын

Ouch. Well, keep monitoring and when you are a new POP come into operation closer to you JUMP ON Starlink immediately to move you. 👍🏻

@spac3mansp1ff

2 жыл бұрын

@@jcristina I'm in Montreal, Quebec. None of my triangles are green. All 9 are purple.

@craftythinice2795

2 жыл бұрын

@@jcristina I'll be all over it... thanks to you and your informative video! thank you for this as im a permanent starlink user for over a year now and now have hope it can be better than what it currently is for me

hi Jcristina .. you deserve more than just a word (( you are great 👍 )) thank you so much for everything you present in your channel and i appreciate you..I like you and all what you present here .. thanks so much

@jcristina

2 жыл бұрын

You are very kind. Many blessings to you and your family.

@farisiraqi4661

2 жыл бұрын

@@jcristina Hi dear. . I want to ask you why Starlink servers can automatically detect the correct position of user terminal dish and choose the nearest distance between him and ground station to reduce latency and increase the speed of download and upload without needing to contact with Starlink website? ! .. thank you so much

Great video!! Well explained. Easy to understand. Thank you!

@jcristina

2 жыл бұрын

Glad it was helpful!

That's pretty amazing. I'm surprised that it took human intervention to fix your situation. Some software at Starlink should be optimizing this stuff in real time. Anyway congrats. Good info. Edit: It just occurred to me that real time management of which POP you're connected to should probably be tuned to optimize overall system performance. This might mean automatically moving heavy users from overloaded POPs to lesser used POPs. This might cause some individual variability in performance, but would be better for the system (and all users generally) overall.

@jcristina

2 жыл бұрын

Load-balancing between the 9 POPs. Agree!

@lencumbow

2 жыл бұрын

@@jcristina A great application for neural net based AI. It wouldn't surprise me if the company is working on something like that.

Changing to a closer POP makes perfect sense. I wonder if occasionally a POP gets overutilized in a highly populated area and customers have to be bumped to a POP further away? Has your latency maintained its 21 msec speeds?

@jcristina

2 жыл бұрын

Could be

@mikeb.1987

2 жыл бұрын

@@jcristina Awesome reply, lol.

Excelente information J. Thank you for sharing!

@jcristina

2 жыл бұрын

My pleasure!

Thanks for trying to help people with their latency. My previous comment was not very polite.. .

@jcristina

2 жыл бұрын

I worries my friend. Reboot your router a few times and watch your PoP change. Ground stations are not the issue. It’s your PoP. Many blessing.

A NOC is not a POP. A NOC is a room containing humans that monitor the operations of a network. The are a lot more POPs in the USA than just 8. Pop means point-of-presense and indicates which data centers in the USA a company keeps equipment in. There are key POPs in the USA which major backbone providers exist to exchange data packets, Miami being one of them.

@ThePhilliesYou

2 жыл бұрын

Liked to get this comment to the top to clarify information. I kept hearing NOC and was saying that is not correct. That he meant internet exchange (IX) locations. I am guessing that starlink is in Equinix facilities.

@ChrisDied

2 жыл бұрын

This video should have been 30 seconds long....

Pretty sure the term for this kind of problem is having a bad routing table, I.E, they're not taking the most optimal routing path for the data to reach you as fast as possible. It's a lot more common than you'd think, because of how many spinning plates the average routing point needs to handle correctly, millions of times a day.

@ryanmundell3504

Жыл бұрын

I bet that they will fix this in a update. It seems like a bug

I wondered why your Speedtest results were showing VA when you said you were in FL! Glad you got a fix. I am using the service in PEI, Canada.

@jcristina

2 жыл бұрын

Not sure.but I’ve found other people with the same problem that are having it fixed after watching the video. 🍵

Fantastic channel, thank you so much, tomorrow i get mine. :) in Holland (EU).

Good information but this all could have been relayed in half the time.

@jcristina

2 жыл бұрын

I need to be more efficient. .

Just tried this with 2 other friends, here is the response we received: “Our network is dynamic and is designed to route your traffic through the most optimal path at any given time. Though we are currently unable to change your network traffic routing, we can confirm that the infrastructure that you are currently being connected to is the most ideal infrastructure for your Starlink connection at this time. Our ground infrastructure is dynamic - changing on a daily basis and going through major updates as we grow the network. We hope to be able to provide more detail/clarity on routing in the future, sorry this is probably unhelpful at the moment. Please feel free to open a new ticket should you need help with anything else. Have a great day!“ It appears they are no longer allowing you to change the location of your IP address. Response time with service is improving. Faster than 24 hours!

@jcristina

2 жыл бұрын

Sadly!!!!

I am so happy to find you on YT! Just got my Starlink last week & you have already answered so many questions! ...And I thought I WASN'T a tech novice - guess I am 🙄. HOWEVER, not for long as I subscribed to your channel even before I received my own "Mr. Bevel". ( "MERCURY" is rockin' awesome speeds!! 🤸🏼‍♀️🤸🏼‍♀️🤸🏼‍♀️) Also.. loved this video & am running to my laptop to check out that site rn! THANK YOU for doing such great homework & then teaching it so clearly & with unbiased enthusiasm to the world! 🙏🏼

@jcristina

Жыл бұрын

Susan. I truly appreciate you being here and following me on this journey.

Thank you for this info, I suspect I’m having a similar issue. Time to look into it.

@jcristina

2 жыл бұрын

👍🏻👍🏻 glad it has helped.

Saving this for when I get Starlink hopefully next month. Thanks!

@jcristina

2 жыл бұрын

Awesome. Good luck.

OH my oh my ! And this is the cause ofall my mess even on dysh. Am changing over to SL sooner and this is something. Watched 2 of your vids and Thanks.

@jcristina

Жыл бұрын

Thank you. 750 more videos where that came from. 😆

This is so awesome I’ve tried explaining latency to my friends online I play mobile games with and it’s always hard to do so but now I will share your videos with them all and you’ve saved me a lot of time lol Thankyou I’ve subscribed and liked your video and will watch more I have one question if you know away is there anyway to get them to send out my starlink dish any faster or to actually talk to someone at space x I’ve pre-ordered mine back in June 7th of 2021 and I’ve still not got a email saying when they are going to send out my dish I live in north Florida as well and I just looked at the satellite website you shared and it shows three ground stations in south Florida and one right above me up in south Georgia thanks again for a great video 🙌🏼❤️

@jcristina

2 жыл бұрын

Your in the perfect location. Either way, close to a POP is ideal. As for speed. I ordered Feb 2021 and received is in October and my Ethernet dongle was another month or so. Wish there was a way to get one sooner. Thanks so much for sharing the video and I’m glad you found my description of ping / latency helpful. Glad you’re here.

@aperson5062

2 жыл бұрын

I always use a hose analogy. A fire hose can spray more water than a garden hose, that is bandwidth, how much data is transmitted. But if you have a 5 ft garden hose and a 100 ft fire hose and turn on the water at the same time, the garden hose will spray water first. That is latency, how quickly the response time to get that data is.

Man of your words, way to follow up and be transparent sir. Gonna try this when I get home🤙

@jcristina

2 жыл бұрын

Please report back. Appreciate it.

Yo, I just wanted to say thank you so much for this video. I was only getting 20 to 14 download speeds. Come to find out my dot was in Europe. I moved it and now im getting over 120 download. Thank you so much You just got a new sub from me.

@jcristina

Жыл бұрын

Glad I could help! Thanks for being here!!

came across your vid here while searching for ways to try an improve my starlink performance on my end. when i got it a bit over a year ago i was going thru the POP in Ashburn, VA (i reside in coastal ne NC) and everything was wonderful. then just about april of this year i was switched to the POP in Atlanta, GA (3 times the distance) and since then stability, latency and speed have gotten really bad. im talking DSL bad at times. so i tried the same tactic you did but to no avail. they gave me a spiel about how starlink is dynamic and automatic switches users to their ideal POP so they cannot change me back. i find this hilarious since i know of a half dozen starlink users locally who are still connected to ashburn. as you can imagine i am not happy with them right now.

@jcristina

2 жыл бұрын

Yep.. I've heard from many subscribers that want to move there PoP to one geographically closer to them get the same "spiel", sadly. That being said, they are not telling a lie here, it is dynamic but what I've found is that it's dynamic at the time of COLD BOOT (FACTORY RESET).... This may not work but the only why that I can guess it could work would be if you FACTORY RESET the unit during slow traffic times, like 3am for example. Try that 2-3 times to see if it grab the closer PoP.. Sorry I don't have more as of yet!

@briancobb7512

2 жыл бұрын

@@jcristina i just wanted to add something to this. i have been having issues with degraded service recently caused by a few things and have been trying to get help from starlink via their ticket system there was alot of going back and forth with them saying the same thing about not being able to change the pop server etc. and today i actually got a phone call from them and talked for like 38minutes. come to find out my area is at capacity for users right now with a significant number waiting to get in. also found out that the treetops on the very edge of the n-ne bit if the dishes visibility cone were a real issue. apparently starlink has a threshold of about 1.5% obstruction before it may have some minor issues and for me im sitting at just a bit over 3% so the guy patiently explained to me that that obstruction combined with the saturated area AND the pop server change were all contributing to my issues. he told me things are moving fast and will be getting better soon now whether that happens or not........ the guy was courteous, patient and understanding and very pleasant to talk with.

@sp3cialk79

Жыл бұрын

oh hey I'm having same issue, I'm in WV and using Atlanta.

Wow. I'm geek'n out on this. What a great video! Thanks for the explanation and resources. When I first received my Starlink, I was so excited that for an extra $20 per month (compared to cable internet), I got 3x higher download speeds and 2x higher upload speeds. Over the next few months, the speeds started slowing very noticeably. Then the Starlink price went up another $10 per month. Eventually, the performance dropped to a point where it was the same and sometimes lower than what I had with my cable internet. So now I'm paying $30 extra for performance that is sometimes inferior to the cable internet subscription I had. Felt very 'bait n switch'. After watching this video I see I’m pretty close to my POP in LA so I guess it’s as good as it can be for now. If I go back to cable, I’ll eventually recover my Starlink equipment costs…. 🤔

@jcristina

Жыл бұрын

Thank you!

Your content on Starlink is the best on the web. I have never had over 10 upload speed and my ping is always 50 or more. I’m going to try this tomorrow. Thank you for the info.

@jcristina

Жыл бұрын

Way to kind.. Thank you!

@Joshuajohn71

Жыл бұрын

Howd it go?

Thank-you for this information. I'm patiently waiting for a triangles in Canada!

@jcristina

2 жыл бұрын

I hope soon! The more POPs the better.. I would like to see SpaceX / Starlink load-balance between POPs as they are all connected via fiber...

Wow this was really educational! I didn’t even know how starlink worked I was just tryna get better connection in my basement 😂 you’ve got yourself a new subscriber 😊

I am 50 miles away from Los Angeles...for the first time I am thankful to be in L.A. county. 😉

@jcristina

Жыл бұрын

😂

It really worked! i moved the green dot to my location and boom i got more mbits than ever!! thank you for this information.

@jcristina

8 ай бұрын

Awesome. Blessings!!

Good information as my Equipment is supposed to be delivered tomorrow and I will be setting it up this weekend! Looking forward to haveing better than 8-10 mbps Fontier DSL internet!

@jcristina

2 жыл бұрын

Awesome. Best of luck!!

J, thank you for this content. My home is in the long line (waiting list) for Starlink Internet service. This is really our only hope for acquiring a decent connection as we have tried everything else available to us over the last 20 years or so. This information could be helpful if and when we ever get connected.👍

@jcristina

2 жыл бұрын

Glad to help and fingers crossed you get your Starlink, sooner than later!

@enjoyed_lemon

2 жыл бұрын

Same as this guy I’m up in canada and just ordered mine too. If I have speed issues this will be useful!

@jesusisking8502

2 жыл бұрын

It is worth the wait~!

@enjoyed_lemon

2 жыл бұрын

@@jesusisking8502 I wish I got mine fast, within a week, it died 3 days after I set it up. Been 2 weeks now still waiting for support.. sad you can order new and get it faster then they can even answer a support ticket…

@Blackstreet86

Жыл бұрын

Order the rv version as there is no wait time.

Thank you sir. Spectacular info!!

@jcristina

2 жыл бұрын

Thank you for being here.

My Starlink should ship in about a month, thanks for the video and I will make sure to look at this as soon as I'm up and running!

@jcristina

2 жыл бұрын

Good luck!

@weeg0880

2 жыл бұрын

@@jcristina Well I lucked out and it shipped early and luckily before all the stuff in the Ukraine started and I've got mine. However they didn't ship the mount and the ethernet adapter with it, even though they were ordered at the same time. So that's expected to ship this week, fingers crossed! I did do a temp hookup on the ground in my yard and within 20 minutes I was seeing speeds of 80 - 100 Mbps down and 30 to 60 Mbps up. Compared to my current maybe 10 down and 1.5 up with TWN, I'm very impressed!

I'm learning from you what took me many videos, books and other sources to understand.

@jcristina

2 жыл бұрын

Thank you for that, Jose.. Glad to be helpful!

Thank you, I am in Kansas my pop is in Denver which is where I speed test to. I love the new Starlink page it is better than the other one with more info.

@jcristina

2 жыл бұрын

Likewise!!

no dice for us, our latency is in the 40's toto 60's and the only pop around us is seattle about 400 miles away. hopefully they will get more pops in the future. great info thanks.

@jcristina

Жыл бұрын

😞