You did a great job explaining the tool.

Good video. Thanks for doing it. Can you make one going through all the functions of testing the air conditioning and heating? Resting the blend door or testing the resistance in the heat control, etc?

Great Video, thank you.

can this retract the brake caliper piston when servicing a vehicle with an electronic parking brake? or do you have to purchase it separately?

So would I have to buy the vehicle diagnostics software to disable single injectors on a 2002 lb7 Duramax to check witch one is knocking? Also does the scanner need WiFi in order to work?

Can u change the temperature at when your cooling fans kick on?

Hey! Does this tool support PCM testing? I need to be able to prime aux transmission pump on a 2015 f150! thanks!

Can you control you vent valve or other solenoids? Can u also see voltage on each sensor?

Can u be able to read the ECU airbag module on the bench whit this tool

Can You Calibrate/Initialize Sensors and Modules with this Tool? Like Steering Angle Sensor

Would you able to see a tual odometer on this scanner incase it was tampered? Tnx

How did you get the bidirectional, and coding functions? Mine doesn't show what so ever

how to reset odometer using this tool? is it necessary that you need to be connected to a wifi while doing the job?

Can you disable the AFM on GM in the coding section?

Great video! 2 years later and yes! they made some changes. One thing I noticed , IMMO, is in there working good. The cheaper Think scanner bluetooth cannot compare with this year offer,2023, Lifetime free updates. You do have to purchase your specific vehicle make for $50 per car. But thats fine if you charge it to the patron your serving. I am not promoting Amazon but if you apply for their credit card that you dont have to use you get $200 off, plus additional $60 coupon. after taxes and free shipping it down to $185.00

@kobayashimaru8114

7 ай бұрын

I'd love to see a video of how this works

Coding video please.. great video btw

How would you compare this to ancel fx9000

really good video, Thanks a lot. Do you know if I can perfom a "zero point calibration" with this scanner ? Thank you !

@SimpleCarGuy

2 жыл бұрын

Thank you! I'm not sure what zero point calibration is exactly, but this has (SAS) Reset: Steering angle sensor calibration which I think is the same thing.

Check out this ABS, SRS scanner with bi-directional functionality I reviewed recently: kzread.info/dash/bejne/qGaCtKOaiZizdrw.html Thank you guys for watching! I'm really impressed with this diagnostics tool! I never knew I could do so much with my car without having to use BMW software etc. Let me know what else I should review in the future. *To make it extra clear, to get the coding, special functions and actuation tests you have to purchase the vehicle diagnostics software for $50 a year per vehicle make*. The service functions and other awesome features are available without any payment.

@semiprohooker

3 жыл бұрын

If you were choosing between the Foxwell NT644 Elite you recently reviewed and this one, which would you pick?

@SimpleCarGuy

3 жыл бұрын

@@semiprohooker Both are good scanners. I like the NT644 because it doesn't HAVE to rely on anything as it has everything build it, but is still updatable. However, it is not upgradable, as in, you cannot add features if it doesn't have it out of the box. The ThinkTool Min is a little more expensive and does everything the NT644 does out of the box, but for extra $$$ can also become a much more capable diagnostics tool. So, it really depends on what you are looking for exactly.

@chrisball8431

3 жыл бұрын

Are you going to code with it I would love to see a video of you doing it

@mansourbader

3 жыл бұрын

Can increase horsepower for any car ...dpf regeneration ...in case of lost key can make new key ...can turn ignition on through this product ....thanks ...please show us how to increase horsepower if you can ...thanks

@eugenelihasi4953

3 жыл бұрын

@@SimpleCarGuy Do you have to pay for software annually on the thinktool or will it still work without paying for software?

I don't know if it's because this video is a year old and things changed, but actuation tests are not free and require the 50 dollar per year per brand just like the coding features. You had mentioned in your video one does not need to pay extra for actuation but we do now.

Is this able to check if the odometer mileage is tampered with? Can I retrieve the true mileage of the car with this scanner? Thanks.

Will this allow you to check windows and fuel pump and door locks and or ecm reset?

@SimpleCarGuy

3 жыл бұрын

Yes, there is a function for window regulators and fuel pump, not sure what check you would do on the door locks but you can read any available module on the car, clear the codes and see live data.

hi, what is the better scanner thinktool mini or thinkscan max? I only need full system scan and the 28 Reset Functions

@SimpleCarGuy

3 жыл бұрын

That's a good questions. I haven't used the Max, so I can't say for sure, but they are very similar in functions. If that's all you need, you can get either one and youll be happy.

Subscribed! Great videos

Nice review! Have you tried programming keys using this scan tool? Have you been successful?

@netburnr

Жыл бұрын

Does not program Keys for a Corvette, only two options listed for GM and I think they were both euro models.

Does it work on Santa fr diesel 2002 and above

Hello. Subscribed to your channel & Liked the video. Thanks for the info. I got a Thinktool Scanner ... I wanted to watch live data of the High Voltage (HV) battery on hybrids & electric vehicles, but I don't know how.. can you help, please?

Can this device read/scan a body control module (BCM) on a 2001 Jeep Grand Cherokee? If so, would the $50 yearly fee be needed to get this feature?

@Manowar68

2 жыл бұрын

It should scan the BCM

More coding abilities would be nice. Thanks

@SimpleCarGuy

3 жыл бұрын

What kind of coding are you looking for? I thought it had pretty much anything, but I haven't used many others that code.

Hi. Can you make a tutorial on how to add a new key using this tool?

So after a year of use how’s it holding up I’m debating on picking one up but being in the professional field I know the Launch and Autel scanners are pretty much are go to options if your not talking tool truck prices. Not trying to break the bank on a scanner I’ll use for home use though.

@SimpleCarGuy

2 жыл бұрын

It’s my favorite scanner. I’m not a tech, so I only use it here and there, but I have tested 10-15 other scanners since then I’ve sold most of the other ones.

Hello, I have the same device that I bought several days ago, and my question is: Can I update and download updates on an external memory card such as a USB flash drive, and what is the method? Thank you

@SimpleCarGuy

3 жыл бұрын

I haven't seen that option, so I can't confirm. It worked really well and fast on WiFi through the device, though. I would check with the support, they respond pretty quick.

@mohamadsweed4987

3 жыл бұрын

@@SimpleCarGuy thanks

Hi do you know what the SD card slot if for on the rear. Or is it a sim card slot many thanks

@SimpleCarGuy

3 жыл бұрын

It looks like a SIM card and since this is an expandable/modular scanner, I'm sure you can add a data line for when you are working remotely and don't have WiFi (although it is not need for most functions). I'd ask on amazon's product page to confirm with the seller.

Can we change milage in the car with it?

Hi, does it do gear learning on a Smart Fortwo 451?

@SimpleCarGuy

3 жыл бұрын

I wouldn't know for sure. I suggest asking this question on the Amazon product page.

Does it have misfire data? Like showing which cylinder is misfiring? Like the diagun x431?

@SimpleCarGuy

2 жыл бұрын

Of course, I think that's a very basic function.

Ok can the vci interface serve as a passthrough divice (j2534)

@SimpleCarGuy

3 жыл бұрын

I don't know, sorry! I don't want to give you wrong answers. I'd check with the manufacturer to be sure.

Hi when purchase online coding for vw can I programme like dealer level for example key radar sensor programming thanks

@SimpleCarGuy

3 жыл бұрын

I haven't worked with VW, but on BMW it does unlock programming for pretty much anything you can think of as far as special functions etc. I'd check with the company's support to be 100% sure before spending the money.

@JimmyMakingitwork

3 жыл бұрын

Every manufacturer is different, by law all they have to sell are emissions related programming, but many give you all capabilities.

This thing is bad ass!!! Can you actuate egr valve?

@SimpleCarGuy

3 жыл бұрын

It sure is badass! If the module allows it, you can actuate it. Obviously, it would depend on the car.

Nice little tool, not sure I need a 5th scanner, but i’ll never say never. haha

@SimpleCarGuy

3 жыл бұрын

Tell me about it!! I’m at like 7 now :)

@BILLCRAWFORD-kc9zc

3 жыл бұрын

@@SimpleCarGuy SO OUT OF YOUR 7 SCANNERS, AND YOUR 4 SCANNERS JIMMY, WHAT IS YOUR TOP CHOICE IN THIS SAME PRICE RANGE. IVE BEEN LOOKING AT THE ANCEL A7 AND ONE OF THESE THINKTOOLS WETHER IT BE MINI OR ONE OF THE TABS

How check for sensors for gear change

I read thr features about odo meter reset. Is it possible to adjust the odometer of the vehicle like ford? Thanks

@SimpleCarGuy

2 жыл бұрын

I haven't tried it on a Ford, so I can't say for sure. It will not adjust mileage on BMW, but it will register a new cluster to the same mileage.

Good

have you tried to recalibrate a module or sensor?

Does this require a constant connection to the internet in order to function properly?

@SimpleCarGuy

2 жыл бұрын

It does not. You need internet for updates and if you want QR codes generation for your reports or emailing them etc.

Can i coding ekp new modul on my BMW ? With this diagnostic

@SimpleCarGuy

2 жыл бұрын

I don’t believe it can do that kind of coding or least I haven’t seen that option.

I have a 2018 VW atlas, dodge ram and toyota, but work on most of my family cars. So I want a do it all device without breaking the bank. Live data , codes, brake bleeding, transmission codes, some cars have lane assist so something for that. Besides this scanner what are the comparable competitors that can do all that?

@SimpleCarGuy

3 жыл бұрын

This will do a lot of functions out of the box, but do remember that you have to pay the $50 fee per make of car for advanced features. As far as capabilities; though, you can't really beat this. I haven't haven't tried many other professional scanners, but the ones I liked I have reviews of on my channel. One that you might want to also check out is Foxwell nt644.

@msand951

3 жыл бұрын

@@SimpleCarGuy just saw that one as well. Do I pay for each car as well on that one?

@SimpleCarGuy

3 жыл бұрын

No, there is no extra to pay on that one, but it also doesn’t have stuff like programming, or actuation testing etc. really just depends on how advanced of a device you need.

@msand951

3 жыл бұрын

@@SimpleCarGuy Your channel is awesome 👍. Have you tested the ancel fx9000? Would that be better than the 644?

@SimpleCarGuy

3 жыл бұрын

Thank you! I haven’t tested that one yet, but maybe in the future!

Can I turn on the ac compresor with this?? Thanks

@SimpleCarGuy

2 жыл бұрын

I have not seen that option on my BMWs, but I have turned on the fan, fuel pump, water pump etc. Doesn't the AC Compressor work off a clutch to the serpentine belt?

Does it need wifi to work?

Would this do modules coding/programming ?

@sabahjason1

Жыл бұрын

He doesn’t know obviously but yes it has programming ability.

Does this tool get lifetime free updates?

Can it be used through bluetooth and can it program the tire pressure sensor?

@SimpleCarGuy

3 жыл бұрын

The scanner has bluetooth built in, but I'm not really sure what's it used for. It does have a functions to program tire pressure sensors (TPMS).

@blackbambinoe

3 жыл бұрын

@@SimpleCarGuy It can link to the battery module and i think the printer also. Will have to check

@Manowar68

2 жыл бұрын

@@SimpleCarGuy I thought that you can only reset the TPMS

I watched both videos and I have a question: Foxwell NT644 or Thinktool Mini?

@br4yd3

3 жыл бұрын

@SimpleCarGuy Same Question.

@SimpleCarGuy

3 жыл бұрын

It really depends on what you are looking for. I’d probably go with the thinktool even if you want be purchasing the additional functionality. It’s wireless, touchscreen, has about the same special functions and you can access individual modules and live data on both. In addition to that, you can also purchase all those additional features if you need them at some point on the Thinktool. The only reason I’d pick foxwell would be if you don’t want to mess around with Android based systems and prefer not to have to charge your scanner.

@autoraiders9520

3 жыл бұрын

@@SimpleCarGuy very good. Thank you for the feedback :)

@macegarage9603

3 жыл бұрын

This is way better than NT644

Hello, can the device turn off the airbag bulb? Thanks

@SimpleCarGuy

3 жыл бұрын

Yes, it can.

@mohamadsweed4987

3 жыл бұрын

@@SimpleCarGuy Thanks🌷❤️🌷

Up to what present car year model can this scanner be compatible?

@SimpleCarGuy

3 жыл бұрын

I’m not 100% sure, but it gets updates frequently, so they add new models and years. I’d check on the Amazon link q/a or check with the company directly.

@micholcodinacatipay5390

3 жыл бұрын

@@SimpleCarGuy thanks for the reply

what languages are available?

can it do 24vdc vehicles as well?

@SimpleCarGuy

2 жыл бұрын

I don't see it mentioned anywhere, so I would have to assume that's a no.

Have you already get into coding vids Bro?

Can it deactivate a factory installed alarm?

@SimpleCarGuy

3 жыл бұрын

I don’t think so, I’ve never seen that option in any scanner I’ve used. Unless, it can be coded out.

Is this a friendly helpful bidirectional scanner or do you know of a simpler one with the same features .? Also I don't understand if it gets free updates what does it ask you to pay $49 for? I am new to the scanner scene.

@SimpleCarGuy

3 жыл бұрын

This one is pretty simple to use, but it does have a lot of features. You pay $50 for the make of the car per year and it opens all features for all BMW as an example. You can use it without paying, but you won’t have programming and actuation tests. The other one that kind of bi-directional is foxwell nt644 that I have a review of on my channel, but it’s limited in options compared to this one.

@ToyForIt_1

3 жыл бұрын

@@SimpleCarGuy Do you have to pay to use the bidirectional feature? Thank U 4 UR quick replies.

@SimpleCarGuy

3 жыл бұрын

@@ToyForIt_1 Which features are you looking for exactly? If you mean Bi-Directional (Activation Test) + ECU Coding then yes, you have to pay $50 a year per brand (like BMW or Honda or Toyota etc.).

@ThisLaoGuy

3 жыл бұрын

@@SimpleCarGuy if you dont pay its just a full system scanner and not bidirectional?

@SimpleCarGuy

3 жыл бұрын

Pretty much with 28 service functions.

I got one of them, you could basically Diagnose the car but Actuation test and Special functions need yearly payment per Manufacturer per year.....

The 50$ per year do they expire after 1 years or stay on it

@SimpleCarGuy

2 жыл бұрын

I believe they expire after a year.

whats the difference between this and the thinkscan max?

@SimpleCarGuy

3 жыл бұрын

That's a good question. I don't have one to compare directly and I can't clearly see from the Amazon page. Probably a good question to ask on their product page.

@macegarage9603

3 жыл бұрын

Max has still a lot of different + function here in mini, But mini is impressive, it's expandable functionalities are awesome .

How much are the measurements of this tool, friend? I saw it connected through a cable in the car not Bluetooth

@SimpleCarGuy

3 жыл бұрын

The screen is 6 inches and it was completely wireless in the car. No cables.

@friendcars1711

3 жыл бұрын

@@SimpleCarGuy thanks my friend 🌹

Any difference between thinkscan max and Mini?.Thank u.

@SimpleCarGuy

3 жыл бұрын

It's pretty much the same tool as far as standard functionality. However, the Thinktool Mini supports expansion modules such as thermal cameras, printers, etc.

@macegarage9603

3 жыл бұрын

Wow really, thermal scanner is monster rate for this, i think it has also a mini cam tube.

@RickB918

2 жыл бұрын

In future videos regarding this scanner can you show what coding is available on a 2012 Chevy Cruze. Thx.

Can make vids for odometer? Thanks

@SimpleCarGuy

3 жыл бұрын

What would you like to see specifically? I can definitely look into making a quick video.

@hydroponicsarchive9127

3 жыл бұрын

On what car brand/model available? And how it works thankyou! Looking forward

Can the device read a Body Control Module?

@SimpleCarGuy

2 жыл бұрын

Yes, it sure can

Work in honda civic 2004? Thanks

@SimpleCarGuy

3 жыл бұрын

Yes, it will work, but I have no idea if those cars even had multiple modules and what you’ll be able to see. You will definitely be able to perform more basic tasks, though.

Does it show live data?

@SimpleCarGuy

3 жыл бұрын

Yes, it does.

We can use with out wifi?

@SimpleCarGuy

3 жыл бұрын

Yes, you can!

Can it replace a Ford pcm online?

@SimpleCarGuy

3 жыл бұрын

I"m not familiar with Ford stuff, so I can't say for sure. Is that like a special function or coding or?

Hello, my friend, please, I want an explicit answer. Is this tool better than Outel and Lanch Does it provide better and stronger options for most cars. Is it quick to deal with the car. thanks

@SimpleCarGuy

3 жыл бұрын

Hello, I don't know if it's better than the Autel or Lanch as I haven't used their full diagnostics scanners. This one seems to have the best support as far as makes and models of different cars when comparing to Autel. Yes, it is very fast connecting to cars and pulling data from the car, much faster than my previous scanners (you can see what other scanners I have in my videos). Thanks for watching.

@smithtom6878

3 жыл бұрын

Yes, better. Considering the all free 28 service reset functions, free all system diagnostic, and subscription opotion for Active test and ECU coding , and the subscription fees is so much lower than other product. Besides it use their own designed bluetooth, cordless operation, cool.

I want to buy one of these. I have a workshop. Can you give me advice? Is this a good tool? Thank you for everything

@SimpleCarGuy

3 жыл бұрын

It’s a great tool out of the box, but do release that it costs $50 a year per vehicle make to get advanced features other than the 20+ special functions. If that’s not a problem, you can let go wrong. It can do pretty much everything I can think of a diagnostics tool should do.

@friendcars1711

3 жыл бұрын

@@SimpleCarGuy thanks my friend 🌹

@blackbambinoe

3 жыл бұрын

I got the Max Pro and it works really well

@macegarage9603

3 жыл бұрын

Think tool max is might you need bro. But this scan tool is really great with expandable features.

I see you have a wi-fi is this required to be hooked up to the wi-fi to work.

@SimpleCarGuy

2 жыл бұрын

No, its not needed to work. It’s used to create reports and QR codes and for updates.

Do you have to purchase extra features all manufacturers

@SimpleCarGuy

3 жыл бұрын

It's $50 per manufacturer per year.

@ludhianvi1

3 жыл бұрын

@@SimpleCarGuy so will all the features work up to the year of purchase (eg. 2021) or you still have to buy it for each manufacturer??

Hello. If the device does not read the car’s body number even though it is connected to Bluetooth, where is the problem? Thanks

@SimpleCarGuy

3 жыл бұрын

Not really sure, I haven’t had a problem like that. Is the bluetooth turned on? I would check that first. It should beep when it connects the tablet to the device you plug into the OBD2 port.

@mohamadsweed4987

3 жыл бұрын

@@SimpleCarGuy Yes, indeed, a beep sounds, but the body does not read. Then I am asked to write the body number manually. Thanks

@SimpleCarGuy

3 жыл бұрын

I assume you are talking about the VIN identification. Have you tried just selecting the make and model of the car to see if it communicates with the car at all? If not, I would reset the device in options and install the latest updates to make sure you are running the latest version. Otherwise, you may need to contact their support.

@flaviuschiopu5666

2 жыл бұрын

Run the "firmware fix" available in the settings -I had the same issue, this will patch the firmware and auto detection of the VIN will work fine !

Hey where is the obd cable?

@SimpleCarGuy

3 жыл бұрын

It’s wireless

Hi sir. Can I change the mileage in the ODO menu?

@Spike_-rx7bx

2 жыл бұрын

Yes for some makes and modles.. When you use a obd scanner you can see the true mileage, If your trying to replace the hud for the odometer, then no Not even dealerships can do that(aka illegal)

@Manowar68

2 жыл бұрын

@@Spike_-rx7bx Actually I saw that some scanners can, but for some cars

@Spike_-rx7bx

2 жыл бұрын

@@Manowar68 it can be done but its illegal This scan tool wont do it

@Manowar68

2 жыл бұрын

@@Spike_-rx7bx Of course illegal. Otherwise all used cars would be way under mileage

Hi, does it support programming keys without purchasing a device? Thanks

@SimpleCarGuy

3 жыл бұрын

I don't believe it will program blank keys, at least not on BMWs. It can re-assign keys, though.

@mohamadsweed4987

3 жыл бұрын

@@SimpleCarGuy Thanks

@ScarFace405_

3 жыл бұрын

Mohamad Sweed was you able to program a blank key?

Does it have graph function?

@SimpleCarGuy

3 жыл бұрын

Yes, it can graph live data streams.

@macegarage9603

3 жыл бұрын

How many live graph data is allowed, four or 3?

Is it wireless? Thnx

@SimpleCarGuy

2 жыл бұрын

Yes, it is.

Hi... I got one thinktool mini.. I wanted to reset my toyota hilux immobilizer, but I don't know how.. can you help?

@SimpleCarGuy

3 жыл бұрын

What do you mean exactly reset? What are you trying to do?

@sonywoofer

3 жыл бұрын

@@SimpleCarGuy immobilizer locked.. I can't start my hilux..

@SimpleCarGuy

2 жыл бұрын

I’m not familiar with the process, but are you able to read that module and clear all the codes out of it? It also has the immobilizer functions, but that’s for setting up keys as far as I remember

@sonywoofer

2 жыл бұрын

@@SimpleCarGuy I can't clear the fault code..

USB-C or USB Micro?

its 28 reset function will not work with many car models. It is just useless for Audi and Mercedes

What about a misfire y can read a misfire?

@SimpleCarGuy

3 жыл бұрын

Depends what you mean by reading a misfire. If there is a code on any of the modules, it will show it. You can also look at the live data via OBD2 protocol or directly on the engine module itself.

Can you program new tpms sensors and read transmission temp? Thanks

@Manowar68

2 жыл бұрын

I think for TPMS is only reset. As for tranny, only diagnose

The link in your description does not take you to the thinktool mini

@SimpleCarGuy

3 жыл бұрын

Try this one: amzn.to/3vMvoWH

@ToyForIt_1

3 жыл бұрын

Nope takes you to the more expensive one

@SimpleCarGuy

3 жыл бұрын

@@ToyForIt_1 That's strange.. here is the $400 one: amzn.to/3cSjdPD

Do you need to purchase the bi-directional features or is just for the coding?

@SimpleCarGuy

2 жыл бұрын

Yes, the bi-directional features are paid.

@Manowar68

2 жыл бұрын

For both

please my thinktool mini is showing me T-Code please can you help me through this

@SimpleCarGuy

2 жыл бұрын

I'm not sure what T-Code is, I would contact their support, they are quick and very helpful.

@opokuandrew4278

2 жыл бұрын

Sure, their support team are unique and reliable. Thanks for your information. Peace ✌️

If you pay the $50 for the diagnostic software would it allow you to program the ECU on a car?

@SimpleCarGuy

3 жыл бұрын

That's correct. It opens the options for coding, actuation testing, more test functions etc.

What's really cool about this are the expandable functions, thanks for sharing. Should we pay that added 2 function Ecu codes and Actuation test for 50$ per year per certain car right? Or 50$ per year per different cars already For two awesome functions

@VegasDtech

2 жыл бұрын

$50 for each car for 1 Year ( Enhanced functions ) but Basic scan functions are free..

@macegarage9603

2 жыл бұрын

@@VegasDtech ow yea thanks man, bought one of this cool Think Tool Mini already, i think they offer this 50$ per branding, 1for each Toyota and another 50$ if your want for Hondas, it what i think. if you have 5 Toyotas Actuation feat. is available for all. As long as Toyota, isn't it?

@VegasDtech

2 жыл бұрын

@@macegarage9603 Yeah i just picked one of these thinktool (mini) tools as well.. paid $250 - I think its worth it.. I can read codes. see live data and graph.. bi directional, probably not very good but how often do i really need to do those type of repairs.. All the other BIG POWERFUL scanners require yearly updates costing $600-$900 but they are a repair shop level.. for me - this is just fine

@VegasDtech

2 жыл бұрын

Yeah I agree.. For what i need this is just fine.. Now i have a SUPER SECRET SUPRISE my friend.. Your next scanner Will be the XTOOL D7 - yes yes! this is Bi-directional and (3) years FREE UPDATES! that is $375 in free updates makes the scanner actual cost $75!

@macegarage9603

2 жыл бұрын

@@VegasDtech yow sup bro, thanks for reaching again, nice yeah for me also this Thinktool is fine for me of what my capacity and skills in automotive for now, really proud I've bought this 1 and yes lifetime free update for the scanner, thats really cool thing, tho i really dont need much for updates for now. Those scanner which huge cost and needs yearly update maybe right after 2 - 3 years of free features, it cost that much and I'm still not into that level of profession, Tho one of my co league does, he needs such and he already have. (Launch) Anyways, i am going to check that tool you where saying XTool, i think i've seen it already before, but for now imma focus with Think mini, i'm more into Japanese car brands specially Toyotas.

I mean size display

I bought this tool about a year ago. Worked fine untill recently, the dongle failed to connect! I got a new dongle and after a few times using it, the same problem occured!! I have some BIG issues with their "technical support". After my thinktool Mini dongle failed. They keep asking me for screenshots and video's, which I provided, but still after a month!! corresponding untill now, they haven't provide me with any solution yet. They persist they need a screenshot/video of an error message that only occured once before it failed completely. And I'm not filming every time I use my scantool, so I wasn't able to capture that one moment.... I sent a video already twice of what's happening now when I try to connect. Explained many times, step by step what exactly happened... But they keep going in circles, asking me the same questions again and again! And this is already going on now for a month!!!! Very very frustrating! Support is useless!! I will share this bad experience on every platform possible. So people who are concidering buying a thinktool: think twice!

@jtmoney091

Жыл бұрын

Hey were you able to fix the dongle problem. Amazon has this on sale for $310. Can't beat that price, but your comment worries me about horrible support.

@jelleveirman

Жыл бұрын

@@jtmoney091 We're at the stage where I sent back the second broken dongle for them to scrutinize what's gone wrong with it and they are sending me a new one, free of charge. In the mean time I have activated a third dongle I still had as a back-up (visionary as I am) and been diagnosing some cars with it succesfully, without any issues. I have this scantool for a year now and used it intensely. And it's very good at what it does, I'm really pleased with it and the fact you can choose which brand specific functions you want to pay for, instead of paying the whole lot and only use a few of them. The only issues I encountered was one time they were doing server maintenance and that caused some trouble with my paid subscriptions and history (took about a week). And now the dongle issue. And I hate to go this way, using social media to draw attention, but after a month going back and forward in emails, not being able to use my scantool, this is unfortunately the only way to get things done nowadays... . I hope my 'testimony' will help you in your decision making.

So evene though it has lifetime updates there is still a $49.99 yearly charge for coding and active test special functions, this info cost was hidden in the features.

wt other scanner you would recommend other than this like foxwell , ANCEL bm700 etc ?

@SimpleCarGuy

Жыл бұрын

What are car you working on?

@musthakahamad

Жыл бұрын

@@SimpleCarGuy am new to bmw and its 2014 550 i

♥️

Nice until I noticed that it's 1 brand for 50$ per year for bi-directional controls

@chintor896

2 жыл бұрын

Is this true?

Does this guy ever respond to comments? I see lots of questions, but no replies which is a bit disappointing 🙄

@SimpleCarGuy

Жыл бұрын

I respond to as many as I can, but there are lots of repeat questions or something I answer in the video. What’s your question?

@Budget-Cars-And-Bikes

Жыл бұрын

@@SimpleCarGuy It wasn't really meant as a criticism... as I enjoy the channel (I own an R Nine T as well) just an observation as there seemed to be a host of questions, yet zero answers. I've just reviewed the ThinkDiag 2 on my channel so I was looking to see how you find them as a company (drop me a message through FB or Insta if you prefer)

The price you're giving is totally wrong. When I go to the link I'm seeing a total different price.

@SimpleCarGuy

3 жыл бұрын

They are out of stock for the $400 item. It’ll be back in a couple of days. You can search Amazon for thinktool mini and you’ll find some third party sellers for that price if you are in a hurry.

DO YOU HAVE TO PAY £50 FOR EVERY MANUFACTURER

@SimpleCarGuy

2 жыл бұрын

Yes, you have to pay $50 a year per manufacturer, but there are some exceptions. As an example, BMW, Mini and Rolls Roy’s are all under one.