maybe the dell warranty you got from secret shopper will help

@eugenesmemes

3 жыл бұрын

2 things I don’t understand in life 1: Mathematics 2: *Why people don’t give me a chance to make it on KZread even though I work so hard making good content* Plz help

@ScreechingBagel

3 жыл бұрын

@@eugenesmemes because you do shit like this

@callistoarmy5576

3 жыл бұрын

Because I'm not famous like other singers that's why no one see my singing videos. Just see once. ❤️.. ..

@JoseGarcia-mi4ig

3 жыл бұрын

@@eugenesmemes Literally none cares fricknite bot…

@darkjord5823

3 жыл бұрын

@@eugenesmemes because you play fortnight. One of many problems

It's so funny how Wendell is the Tech Support for a Tech Channel - love that man

@murphy7801

3 жыл бұрын

That's because Wendel is a real DevOps / SRE

@Level1Techs

3 жыл бұрын

@Bobis32

3 жыл бұрын

@@Level1Techs wendel don't you have better things to do other than commenting on KZread :p love your work

@AtDeskLamp

3 жыл бұрын

Ever hear “tech support for the tech support?” Same energy.

@Bob_Smith19

3 жыл бұрын

Fun fact, Ryan is the real brains and he lets Wendell take all the credit.

"you guys want a free tech tip?" Me: "I've been waiting years for this"

@myeyeshurt9328

3 жыл бұрын

Budget mem

@monkeychild9999

3 жыл бұрын

yes

@sajivfx6313

2 жыл бұрын

Third

@DTLamia

Жыл бұрын

Victoria's Secret? No I'd rather know Linus' forsaken Tech Tip

"Assuming Intel's Serial Numbers are sequential" I mean, if a Serial Number is non sequential, is it still a Serial Number? Might be a Parallel Number instead lol.

@MrVeps1

3 жыл бұрын

Well, it's been common for military equipment to have non sequential serial numbers to obfuscate the number of devices issued if some of them are captured, thus also obfuscating the number of soldiers deployed in the theatre. I wouldn't say Intel is quite that hostile to its customer base, although it's getting there.

@joshnabours9102

2 жыл бұрын

Or maybe a prime number?

@wembleyford

2 жыл бұрын

@@MrVeps1 Ah, yup - the intel tank problem. Only becomes needed when thinks get really sour between them and AMD.

@dmac1259

Жыл бұрын

Non-sequential serial numbers have been a thing since the beginning of serial numbers. It's the numbers of the things in the series. Not the numbers of the things in the sequence.

@teslacoiler

Жыл бұрын

Most serial number contains information like the production date (sometimes year, month, day but some other times a number of days or weeks elapsed after they started the production); other things that can be added are the batch number, the number of the production line, the number of the production plant, the hardware revision, the firmware revision, the capacity and many others things. This is very common for many things.... tbh, these codes contains quite a lot of useful informations and are way better than a simple progressive number.

“What did they change?” The serial numbers

@djrrmml7514

3 жыл бұрын

I'm super serial in this one you guys.

@just_hallen2999

3 жыл бұрын

They send another product in case of defect if they didn't want that hard drive shouldn't have bought it

@JL-pc2eh

3 жыл бұрын

@@just_hallen2999 so if you buy something and it turns out to be incompatible with the things you already own, even if they should be compatible and you couldn't have known otherwise you won't complain??

@JWSmythe

3 жыл бұрын

@@JL-pc2eh You don't have to complain. You just return the incompatible ones back to the vendor, and get something different. Unless your vendor is just some random guy on eBay. But even eBay vendors sometimes have good return policies. If it was something he bought from me on eBay, I'd accept the return, and send out a replacement, with the appropriate financial considerations for the different in cost. I'd just have to relist them as gently used, or whatever colorful language to say that they were used once.

Gigabyte: Oh Sh*t, he still has that, good thing he uploaded this random video so that we can get it back

@softwarelivre2389

3 жыл бұрын

14:30 that was a good one

@superguitarmaniac100

3 жыл бұрын

It's such a fast server haha I wish they could do something with it

@Rainaman-

3 жыл бұрын

Would be nice if that shit would work properly. It is funny how Intel got the roast, when they did nothing wrong

@bb2ridder757

3 жыл бұрын

@@Rainaman- I mean if it is only with one line of ssds and they are from intel wouldn't that by default make it a thing with the ssd? I personally would have loved to see him proof that other ssds work fine cause unless I missed it he hasn't proven the statement that it is only with this ssd.

@Thermalions

3 жыл бұрын

@@bb2ridder757 Except they're second hand drives not purchased from Intel, being run on an engineering sample. Who knows if the release version of the board even existed at the time the SSD's were in production. The issue is the use case Linus is trying to deploy them into. Now if Intel had certified them to work in such edge case arrangements, then that would be a different matter.

Congrats to the audio editor getting Linus through the "it's whisper quiet" server shots

@stickiedmin6508

3 жыл бұрын

@@elitepro3176 Stop it. Go and scam somewhere else.

"They are different drives" WD: * slowly moving new drive stickers with refurbished text and new date code behind their back *

This sort of subtle incompatibility is what drives people crazy working in IT. Diagnosing stuff like this is a nightmare.

@mrmarecki1

3 жыл бұрын

If you use servers from major vendors and parts approved for them you don't get issues like this. If you cheap out and try to run off-brand engineering sample server with second hand SSDs from eBay in production, that's the price you pay for it.

@jhonhdhcb7495

3 жыл бұрын

I actually work at Intel and although I haven't seen it myself I've always been told this stuff is really painful, plenty of stories of OEMs sending hundreds of CPUs back for them to work fine once they are returned

@Level1Techs

3 жыл бұрын

@@mrmarecki1 So broadcom nic driver issues have never ever been a problem for you between updates? :D

@Level1Techs

3 жыл бұрын

It's More Common Than You'd Think.

@mrmarecki1

3 жыл бұрын

@@Level1Techs Actually, no, and I do work in server space for a large company. If you pull drivers directly from Broadcom issues happen, but likes of Dell and HPE do additional internal validation, so when they release on their websites drivers usually are pretty stable. If you give it a month or two after the release, even more so.

*Me:* Delivered my broken product to cargo officer. *3 secs later, phone from technical service:* Your product is working great, so we sent it back to you.

@DarthVader1977

3 жыл бұрын

sent*

@kaydenfernandes2211

3 жыл бұрын

@@callistoarmy5576 no

@DarthVader1977

3 жыл бұрын

@@tf5pZ9H5vcAdBp those* 3 dots

@SamTechOffical

3 жыл бұрын

I also make Comparison video please support me

@Those2menoverthere

3 жыл бұрын

@@tf5pZ9H5vcAdBp did that before I even read your comment.

The little "help" on the drive @5:00 is brilliant 🤣

Just think about all the other common people like us who face such problems but don't have connections like Linus :(

@roskoer5218

3 жыл бұрын

What kind of connections does he have?

@utryping

3 жыл бұрын

@@roskoer5218 Good ones

@theencryptedpartition4633

3 жыл бұрын

@@roskoer5218 he means we can’t really speak up like Linus can, cuz he has big audience and we don’t

@reallyryan_

3 жыл бұрын

@@theencryptedpartition4633 cuz Linus is a tech Chad 🤔

@spikeychris

3 жыл бұрын

Pretty sure "other common people" aren't running business level storage servers?

"We decided to go with the Dell filled with Liquid Honey Badgers" was a great sentence to be uttered so casually.

@klaudiajenka3987

3 жыл бұрын

@@alinapaasz1841 😂😂

@ghomerhust

3 жыл бұрын

honey badger doesnt give a foooook

@umFerno

3 жыл бұрын

yummy

@Bob_Smith19

3 жыл бұрын

@@ahriik It is a real thing

@FastSloth87

3 жыл бұрын

@@ahriik Liquid is a company and Honeybadger is their PCIe SSD line.

Linus: Receives a bunch of broken SSDs Intel to Linus: *That's what you get when you make fun of our chips*

@ZNotFound

3 жыл бұрын

Linus: Intel was actually being generous.

@LENZ5369

3 жыл бұрын

Did we watch the same vid? The drives weren't broken and they were also replaced -with more drives that were also not broken. Linus was using a free engineering sample (aka not for public use/sale) board which was (in this specific use case) not compatible with these drives.

@klaudiajenka3987

3 жыл бұрын

kzread.info/dash/bejne/kYWM0tuHhpPIqLg.html..

@soroushjm1011

3 жыл бұрын

@@LENZ5369 they should mention something that's not intel fault in the beginning of video Many viewers they just don't watch until end

@Illindi

3 жыл бұрын

Linus is making fun of some things but he generally on team 'Hope you will be better soon, we need competition!' regardless of the maker. And of course he does, it basically makes for more videos due to more products of interest. Right now, do you even care for an Intel review?

Linus: *Rants about how intel did not do anything* Linus at the end: oh, its gigabytes issue

@mumblic

3 жыл бұрын

It feels more like a Linus issue

@MeppyMan

3 жыл бұрын

Oh look a memory error on the free manufacturer sample server. Ah probably not related. Must be Intel’s fault. That said this really is an issue with some intel drives.

@pablowow1025

3 жыл бұрын

It is Intel's fault, they gave Gigabyte a faulty driver, that other companies have taken steps to remedy similar cases does not remove Intel's fault

@CreeperPookie

3 жыл бұрын

it's*

@risingdawn7955

2 жыл бұрын

@@CreeperPookieEither work

The real test would be getting a production model of that server to see if it has the same issue with those drives.

@TrevDog513

3 жыл бұрын

Lol I would never run a company off a Gigabyte server. I would never consider that brand production ready. Non-prod environments, sure, but got to be ready for extra admin management costs involved troubleshooting issues. Real companies who care about up time will be buying Dell, Cisco UCS, HP, Lenovo, and SuperMicro. The fortune 500 company I use to work for would only consider Dell, Cisco UCS, and HP. Working for a smaller company now that hosts everything in IBM Cloud, and all their bare metal server are SuperMicro and Lenovo and I've been impressed so far with them after hearing horror stories from the past about those brands. Linus's use case is almost to the point of buying a real dedicated enterprise all flash Dell or PureStorage array, but half of using DIY is to generate them more revenue with views so reliability and enterprise support & hardware replacement isn't the highest priority.

@dexter2392

3 жыл бұрын

@@TrevDog513 Dell will probably sell you 4 warranties and 2 antiviruses before they sell you a computer.

If LMG was a regular company: LMG: Our drives are not working. Intel/Gigabyte: Is this SSD model on the qualified list for your server type? LMG: No... Intel/Gigabyte: OK, thanks, bye.

@alexatkin

3 жыл бұрын

Of course a regular company wouldn't have a pre-production server to begin with.

@Alainzzz

3 жыл бұрын

yeah, and also if you buy something from ebay without a bill or some sort it's your fault. These things could also be stolen or something, intel don't has to give warranty to you. I hate it when some ''influencer'' mean they get special privileges, a normal customer wouldn't had a chance gettinge these repaired/replaced

@jimihenrik11

3 жыл бұрын

@@Alainzzz don't know about jurisdiction over there but the warranty should be linked to the product not the customer. It shouldn't matter were you buy a product, if they're under warranty they're under warranty.

@Kilraeus

3 жыл бұрын

@@Alainzzz kinda agree with you, warranty should 100% transfer with a purchase, unless it was already void by previous owner. But why in the hell does anyone hold a belief that a warranty replacement/RMA would send you anything but the product you purchased.

@master1900mc

3 жыл бұрын

@@Kilraeus if the product is defective, the producer can choose between issuing an replacement of the same value or more, or they can ask that back and issue a full refund, nothing less. At least it's like this in the EU

"Its not broken, you just have to buy the newer model" - Sales Rep

@666Tomato666

3 жыл бұрын

ah, yes, Apple "repair" service

@ShradeCorelancer

3 жыл бұрын

*it's not broken, these shouldn't work in newer cpu especially amd

@dparks256

3 жыл бұрын

Yeah I hate that so much. Especially when you vet compatibility on their matrix before you buy things, just to be EXTRA sure, and then the combo isn’t stable you discover after return period and an rma or two.

@whytho4358

3 жыл бұрын

Also gigabyte support. I got a 1080 g1 gaming and a x470 gaming 7. So they're technically different "generation" parts, different rgb softwares, aaaaaand you can't use one while you have the other. Fucking useful. I love having no lights on my gpu or mobo because of this..... Everyone should just buy Asus.

@cute-curry

3 жыл бұрын

Thx sir

A tip for when you send something to RMA, before sending it back make a small dot/notch/scratch somwhere hidden so if they send it back you'll know right away.

I don’t know what it was about the format of this video but I absolutely love this one in Particular. Love how he’s exposing stuff

@kgunslinger

2 жыл бұрын

Ya but he blamed Intel for most of the video then basically says wait it was the boreds firmware at the end

"It is possible to commit no mistakes and still lose. That is not a weakness, that is life." - Jean-Luc Picard

@martinkase5842

3 жыл бұрын

Check out Git support if you can't commit.

@aryanjha8841

3 жыл бұрын

Martin Kase lol

@PowerStar004

3 жыл бұрын

The funny thing is everyone only takes this one way. If it is possible to commit no mistakes and still lose, then it is also possible to commit many mistakes and still win.

@inv41id

3 жыл бұрын

@@PowerStar004 That's not actually a valid logical argument... but the conclusion is true!

@Mp57navy

3 жыл бұрын

@@inv41id Ever played the lottery?

11:35 Linus really pulling a Vsauce

@haydenrogers3486

3 жыл бұрын

That needs the typical 'dong' that comes after that sentence.

@masswebdrop2453

3 жыл бұрын

@@haydenrogers3486 Yea needs an edit with the Vsauce music lol

@Kamel419

3 жыл бұрын

lmao was thinking the same thing... he also did it at 5:49 which made it feel even more vsaucey

@msul78

3 жыл бұрын

Oh man I forgot that channel exists

@moheyns

3 жыл бұрын

HAHAHAHA well spotted sir!

Here in my country, when you send something to the company for replacement, you put a word with a sticker, or a dot of paint, inside the product or in a place difficult to notice at first sight. When it comes back, if it still has the paint inside, you know you're screwed... Works extremely fine with car parts, but also with computers and other things.

I really enjoyed this and watching you get into that troubleshooting zone. Makes me miss working with physical systems, even when it doesn't go well

"You don't need 100Gbps transfer speeds." That's not what our forefathers said!

@urgay1992

3 жыл бұрын

100 GB/s*

@dr_crimbo

3 жыл бұрын

no they said“640K will be enough for anyone” ( ibm 1981) lol

@MisterRorschach90

3 жыл бұрын

@@dr_crimbo who could ever fill up 1gb of storage?!

@queenbiscuit311

2 жыл бұрын

@@MisterRorschach90 never, it's impossible

This video had more twists and turns than my cable management Edit: thanks for all the love peeps! 1.2k likes!

@JTS-Games

3 жыл бұрын

Good one

@pgre

3 жыл бұрын

It's more bent than me

@biggSHNDO

3 жыл бұрын

@@JTS-Games agreed

@JRE797

3 жыл бұрын

Damn, I don't even have any

@sbsftw4232

3 жыл бұрын

Post popularity edits are still cringe btw

I love this sort of deeply nerdy server troubleshooting video. I geek out hard for this

The new dark theme intro Is GREAT, i like it.

"It would cost the same to send a product that works" - Me sitting on my 5th Razer Basilisk showing signs of double clicking asking for a replacement with optical switches.

@djscottdog1

3 жыл бұрын

Razer mice always have those problems.

@karlkarlng

3 жыл бұрын

Take. It apart and dump rubbing 99% alcohol down into the switch click it a bunch then wait 2 hours. Magic

@FNLNFNLN

3 жыл бұрын

@@djscottdog1 My last one (a OG Abyssus) is 10 years old and isn't double clicking. And, when I search this problem, I see more threads from people with 502s. As far as I can tell, the problem is less Razer and more these particular Omron switches. Which, I suppose does make it Razer's fault for using them, but it seems everyone's using the same shitty switches.

@TatharNuar

3 жыл бұрын

My Naga Trinity is doing it too.

@adambargouthi5954

3 жыл бұрын

@DJ Scottdog Logitech mice have the same exact issue and both razer and Logitech solved the issue on there newest mice.

8:36 - "Hey, you guys want a free tech tip?" Yes Linus. That's literally why I'm here.

@ThorDyrden

3 жыл бұрын

Could I get a few of these broken SSDs instead maybe?

4:50 that's a nice intro to polls vs interrupts for everyone actually

5:00 that simple "help" just made my day

I was just having fun listening to the server fans gradually spool up while Linus was talking.

@boxer7735

3 жыл бұрын

A robot speaking needs some power

@MrMarci878

3 жыл бұрын

I dont hear fan noise anymore. My work has so much of that I learned to ignore it.

@lalruatmawia1322

3 жыл бұрын

@@MrMarci878 xxxxxzzx

@MrWestonO

3 жыл бұрын

The person above this comment is joshua b... and youre joshua c...

@FerralVideo

3 жыл бұрын

@@MrWestonO Hah, I didn't notice that! that's cool.

Even if these videos don't turn out as intended, I do find them nice since they dive into more of the niche topics on storage at this sort of scale.

@stickiedmin6508

3 жыл бұрын

@Prie Boemee Stop trying to steal from people. Go away.

I love that automatic CC's have captioned this as parody mode. It's actually apt here.

Have a couple of these servers, I needed to enable IOMMU to prevent drops.

Three emotions from 0:47 to 0:49 Excitement, shocked, disappointment. Lol Linus you are a true actor

@joelqutub5998

3 жыл бұрын

lol true

@youseftatwani6289

3 жыл бұрын

😲

@jerryli7787

3 жыл бұрын

That's just how good their sponsor, smart deploy is. Smart deploy enables IT admi.......

@klaudiajenka3987

3 жыл бұрын

kzread.info/dash/bejne/kYWM0tuHhpPIqLg.html..

@gosiabiak6562

3 жыл бұрын

@@klaudiajenka3987 😍😍

My mom bought a couch. It came broke so we sent it back. They sent back the same broken couch back about 7 times before we got a proper fixed one.

@fredwupkensoppel8949

3 жыл бұрын

You got to admire how resolute the guy at the RMA department must be. Sending it back once and then giving up? Nah. Giving up after sending it back only 5 times without doing jack shit about the problem? That's just quitter talk. This guy sent the SAME broken couch, which he could, I assume, diagnose with his own two eyes SEVEN times!!

@juixe3338

3 жыл бұрын

@@fredwupkensoppel8949 löl

@ripleyhrgiger4669

3 жыл бұрын

@@fredwupkensoppel8949 RMA Dude: "Can't let'em win this battle. Send it back to them..." RMA Dude's Underling: "A new one, sir?" RMA Dude: "Are ye fookin' kiddin? Send the one they sent to us back to them!!!" RMA Dude's Underling: "You're a wise one, sir! Right away, sir!"

I love when he roasts any company’s customer service

My bet: linus wants to subsidize the cost of new drives making a video about the broken ones

@UranTCG

3 жыл бұрын

Linus wants to afford some SSD brand's marketing department the opportunity to sponsor an update video* ;)

@ParadoxalDream

3 жыл бұрын

that's kind of the whole point of LTT Media Group

@jordanwardle11

3 жыл бұрын

That sounds right, this video was just him whining

I was expecting for Linus to say “see, they still have the drop marks from me”

5:02 Wendell is indeed some kind of genius. Brilliant guy

such smooth transitions to sponsors everytime gets me!

11:30 hey vsauce Michal here

Original clickbait title for when they inevitably change it: They sent my broken product back.

@nemiesis

3 жыл бұрын

No one cares

@eugenesmemes

3 жыл бұрын

2 things I don’t understand in life 1: Mathematics 2: *Why people don’t give me a chance to make it on KZread even though I work so hard making good content* Help

@boomgoescherry

3 жыл бұрын

@@eugenesmemes stfu, grow on your own thanks for the likes, ily all 💕

@CanadianB.O.W

3 жыл бұрын

@@nemiesis No one cares about you either.

@zomdiax5

3 жыл бұрын

@@eugenesmemes 1. You complain on random yt videos 2. You only record short clips of a medicore game

The little "Help." from the SSD was gold. Like, it's scared of the big hairy human yelling at it. xD

I love simple videos like this where Linus just rants about companies in his office XD

My guess is that the drive firmware is actually programmed to send the interrupt a little early to compensate for interrupt latency on old systems. The problem would then be that newer systems respond faster. Have dozens of interrupts arriving early at once, and the CPU load from polling drives that aren't actually ready yet starts causing stuff to time out.

@crenn6977

3 жыл бұрын

Doesn't quite explain why a single drive seemed to work fine with no issues, only when multiple drives are being loaded.

@techmage89

3 жыл бұрын

@@crenn6977 Easy! With a single drive, the polling only consumes a little CPU time, so it doesn't time out. With many drives, the interrupts stack up and start causing more and more delays until things time out.

the "help" on the drive as linus asks it if it got something for him, man that got me good

This is a very good troubleshooting lesson that can be used in so many different applications.

Segue Grade: A+ Did not see that ad coming, great work!

You got another video for me yet? What about now? You got one now? Maybe now? What about... *now?*

@hughlevantjames905

3 жыл бұрын

no not yet piss off

@grod5998

3 жыл бұрын

@@hughlevantjames905 calm down it's a reference to something in the video It's a pretty good joke ngl And it just went over your head

@hughlevantjames905

3 жыл бұрын

@@grod5998 no... it didn't go over my head. I was just continuing the joke, thanks for ruining it dumb**s.

@MihailDadun

3 жыл бұрын

ye it's actually good, much better than the generic overused templates for _everything_ in yt

@grod5998

3 жыл бұрын

@@hughlevantjames905 that was a joke? Damn bro u got the whole squad laughing 😐😐😐

Linus: "Hey guys want a tech tip?" Me who thought that was the name of the channel:

This is pretty high on the list of problems I can't relate too! But great content, fun to watch guys!

4:53 closed captioning (pull the drives) I believe that was POLL the drives. Thats a computing function. Pulling drives is a human function, physically removing them.

I love the "Here's a free tech tip for you". It feels like a half ironic take on the channel name, but is also interesting toO!

They little "help" on the drive literally killed me lol

Been watching for about a year now. I still have no idea what is going on 90% of the time... but I hope I am learning something for when I plan to build a new pc in a few months lol... keep up the good work team

Lol those two sponsor segways were possibly the best segways I have seen you do on any video so far. 😂😂😂

I feel like the title is kind of unfair after having watched the video. "They sent back the same incompatible product" would be more fair, as it appears to only be an incompability issue and not an actually broken product.

@gamingbud926

3 жыл бұрын

Yeah, and starting the video off on the wrong foot by blaming Intel knowing full well that many viewers won't watch until the end is quite disingenuous. I feel as though there should have been a quick "future Linus" interruption to explain that it didn't quite turn out to be Intel's fault.

@mysterythin

3 жыл бұрын

I think Linus was expecting at least a firmware update to resolve the issue

@Tony-vb4bh

3 жыл бұрын

The fact that it was likely Linus' use of a pre-production rack from Gigabyte that caused the issues only makes this title more laughable

@upmarketdread

3 жыл бұрын

I feel like buying second hand drives and then expecting to get new drives from intel because of an incompatibility issue, to the point you are leveraging your contacts is pretty arrogant.

@AeRiaL_

3 жыл бұрын

@@mysterythin I don't understand why they were RMAd, just work with Intel on a firmware patch... this is a brain-dead RMA

Hi Linus!! Huge fan. Long time follower. Have a great rest of your day :)

@Jarxay

3 жыл бұрын

😩

@DarraghWalsh

3 жыл бұрын

@@callistoarmy5576 no ❤️

When that Segway hit you like OOOF !!!

Linus clicking in the drive in the server was really satisfying.

"You ever spent a lot of money on something?" -Sees a golden Xbox controller- Not like that but yes.

Yes Linus... I said it! Our secret weapon "Get Yvonne to yell at them" lol 😆🤪😄

Dude!! I'm going through that same exact thing right now with my Asus ROG Zephyrus M15 GU502GV!! I had accidentally let it die a few weeks ago and just put it on the shelf and didn't touch it for 2 days. When I went to use it (to clean it out to sell) it wouldn't turn on and no power light when the charger was plugged in. I bought it May 5th of 2020 and my warranty was about up. So I sent it back and they said I needed a new motherboard and that they replaced it and sent it back in perfect working condition. When I got it back, absolutely nothing happened. Same exact problem. So I had to send it back to them again, and now I'm waiting for them to repair it and send it back for the second time.

The title of the video: "They sent my broken product back." Isn't exactly consistent with the content in the video

@kman1898

3 жыл бұрын

Yup and it proves Linus can be a big ole douche sometimes. All he did was bitch about intel and never once said he was in the wrong. Even at the end he said “thanks intel I think”

@drawapretzel6003

3 жыл бұрын

@@kman1898 but he... Wasn't in the wrong? Don't get me wrong, this was just an RMA miscommunication, intel asked no questions and linus told them nothing, but linus isn't wrong for expecting to get a working product back, and intel wasn't wrong to send them a working product back. Linus made clear it was a very niche edge case that caused the problem. To say linus is somehow in the wrong here is pretty silly, when the only thing wrong they did was not communicate better with the RMA people about what they wanted, and considering the size of the organization, and the fact that flunky number 2 said "they asked no questions" it seems like everyone expected different things without making sure that's what they were gonna get. You're right, the title is a bit silly when the drives aren't technically broken, or even the same drives, but your rudeness is a bit uncalled for.

@DarrinLin

3 жыл бұрын

@Draw a Pretzel no, Linus was definitely in the wrong here. Linus is also way more rude because of what this video insinuates which has weight and can affect sales by hurting intel's brand image. And this proves LMG has gone to the shit with all the clickbait style titles and thumbnail captions. I'm sorry but if someone is being an entitled brat about not getting what they want, don't expect people to respect said person. Linus was in the wrong here for expecting an engineering sample from gigabyte to work in a production environment as if LMG can't afford to buy one that's guaranteed to actually work by contract. As a huge influencer his words have weight and this can/will negatively affect Intel because of how irresponsible and unprofessional they are.

@Aragorn450

3 жыл бұрын

@@drawapretzel6003 To make it clearer than Darrin did... In this case LMG has no case because they purchased the drives second-hand and that basically always means the warranty is null and void. Warranties for most everything only apply to the original purchaser and nobody else. That's why Linus had to go through Intel's PR department to get ANY support because it was basically: help me or I'll raise a stink and you guys won't like the bad publicity. But then because they didn't replace the drives with the latest hardware (new generation that doesn't have this issue), he's raising a stink anyway. Not as strongly, but it's still there.

@jksmellie

3 жыл бұрын

@@drawapretzel6003 Linus is wrong because generally you don't get your money back or a completely different product in return just because you happened to order the wrong product on eBay, not realizing it won't work in your setup. As much as I despite Intel and refuse to buy from them, most companies don't let you return products for whatever you like just cause you fucked up, and Linus doesn't deserve special treatment just because he's a KZreadr. Warranties don't tend to cover any of this, and RMA's certainly don't (because the product isn't necessarily fault here).

Imagine being an ordinary man, not having an insanely popular KZread channel where you can report to the public how a retailer and/or a manufacturer has screwed you over.

@SpunkyGo0se

3 жыл бұрын

Send a formal notice

@mrmarecki1

3 жыл бұрын

LMG is 100% in the wrong here. I doubt Intel SSD model was qualified for Gigabyte AMD-based engineering sample server, so I'm pretty sure their warranty claim should've been instantly rejected. If you try stuff like this, it's at your own risk. Intel replacing drives at all was already a PR good will gesture.

@Lucaspc99

3 жыл бұрын

@@mrmarecki1 Yeah, servers are picky about anything you put in them. I have an Dell T130, and it only works with Unregistered Ram from Samsung. Not regular and not registered Ram, and only from samsung.

@klaudiajenka3987

3 жыл бұрын

kzread.info/dash/bejne/kYWM0tuHhpPIqLg.html..

@jhonhdhcb7495

3 жыл бұрын

@@mrmarecki1 I work at intel in customer board development and I can almost guarantee these weren't validated on a platform like this, like you say, this is entirely a gigabite /AMD compatibility issue

I havent been this early since windows xp came out

@eugenesmemes

3 жыл бұрын

2 things I don’t understand in life 1: Mathematics 2: *Why people don’t give me a chance to make it on KZread even though I work so hard making good content* He1p me!!!

@rithinnandrew805

3 жыл бұрын

Same here

@Ishfar0

3 жыл бұрын

@@eugenesmemes pls stop

@iceman11766

3 жыл бұрын

I haven't been this late since voodoo 3 came out and I found out it didn't work with windows xp

@Pegaroo_

3 жыл бұрын

@@eugenesmemes Do you thing everybody makes big on KZread after only posting videos for 2 months

Would be interesting to put an oscilloscope on the power rails going into that backplane and pins on the controller and see if you are browning anything out under load.

@charlese2833

3 жыл бұрын

Very good point! Way back in 486 days our high end server board ran fine until hit with heavy continuous interrupts. Today dozens of USB drive adapters crap out when writes queue up. Things like internal ground bounce do not show up on a scope, but you first have to check the backplane as you said. A backplane that works with a full set of x-nm drive controllers may not work when loaded up with x-1 nm drives. Kudos if you have a GHz scope that can check that. If both are marginal, who gets the blame? Seen on a compatibility list : "only one of these per system is supported".

Funny thing is, the "update" to these drives was the p4510

This video was a rollercoaster of emotions

You think Intel is bad? I've seen the same unrepaired part come back on nuclear reactor I&C equipment. Same serial numbers, same defects, same "bad" sharpied on the outer box.

@Yonix06

3 жыл бұрын

I feel cold all of a sudden

@randombloke82

3 жыл бұрын

@@Yonix06 don’t worry, you’ll feel _very warm_ quite soon…

@4LO4LO

3 жыл бұрын

@@randombloke82 Your reply just made my day.

Telling you about our Sponsor... "Intel..."

linus is the only person that makes me excited about hearing sponsors.

Wait he purchased drives from eBay? I don't know of any manufacturer that would honor a warranty from a drive purchased from eBay...

10:28 Big Pink Bottle but the bottle is grey Looks like the sad filter was applied on the LTTStore too

@lilypower

3 жыл бұрын

Saw that, but linus bottle was a large pink one thought

This video has more twists than inception. We still cannot figure out wether it worked or not

This video has explained how my experience with steelseries has been for the past 5 months.

I got recommended that video 5 hours ago, and now there's a continuation. What a service!

@xenofenus

3 жыл бұрын

Algorithm be smart. These videos are all scheduled. I wonder if it was recommended because it recognised it was a sequel.

@ThadonutRs

3 жыл бұрын

@@xenofenus Must have been it

I feel for you. This kind of small issue is the kind of thing I run into with my home lab all the time. I bought a bunch of SLC SSDs from the early days for a raid 10 and get occasional random write errors. Heat and EMI seem to be a factor. The thing is, this is what happens when you buy a part outside of normal channels for a use case that hasnt been tested.

While I understand the reasoning behind clickbaity titles, I actually prefer to know the contents of the video before watching. In this specific case I feel like the title, considering the content, was unfair to Intel - they sent you a replacement for a functional product due to an issue that is probably not their responsibility.

@buritogringoson

3 жыл бұрын

true

@grn1

3 жыл бұрын

From what I understood of the issue (the drive was triggering an interrupt before it was ready) it seems the issue really was on Intel's side and they should have fixed it (probably easy enough to do with a firmware update). The fix the other MB manufactures made basically overrode the standard behavior for this one particular drive but wasn't really their responsibility (they did it most likely because it was enough of a problem for them to do so). In their defense, as Linus pointed out, the issue only occurred with certain hardware and configurations that weren't too common but they still should have fixed it. I imagine the reason they sent the interrupt when they did was to compensate for the response times of other processors thereby creating a performance boost by risking this very issue. As far as clickbaity titles go, unfortunately that's just how it works. Linus has stated in the past that he would much prefer to not use the clickbaity titles but statistics show time and again that clickbait sells so as a business owner he has to do, what he has to do.

@lisafairymeadow2034

3 жыл бұрын

It's linus, you should be used to clickbait and low effort. Where do you think you are? Gamers Nexus?

@tjeulink

3 жыл бұрын

Intel seems to have broken spec from what i understand. That means it is their responsibility.

@anastasiao4036

2 жыл бұрын

@@lisafairymeadow2034 If you think his stuff is low effort why are you even here? Go somewhere else instead of hating on content.

In dealing with issues like this at work, the RMA people usually have a set procedure they execute which is simply to send replacements of the same model unless other arrangements have been specifically made. The reason they do this is to try to not introduce another incompatibility in the system, such as if you were only replacing one or two drives (ideally you'd want all of them to match). Unfortunately I've been in a position where you get vendors like Intel and Gigabyte pointing fingers at each other as to who is at fault, hoping your warranty expires before any traction on the issue occurs.

3:14 Just FYI guys, before we had Anthony, we had Wendell to answer the tough questions. And apparently, there are still questions only the man himself can answer. (No hate on either one, I love both of our geniuses)

@hoangminhnguyen4800

3 жыл бұрын

and when it comes to storage stuff, i actually see Jake more often than Anthony though

@JohnSmith-us4pj

3 жыл бұрын

wendell would make anthony feel dumb and i doubt he'd have any trouble admitting it, wendell make most of us feel dumb

@still34u

3 жыл бұрын

@@JohnSmith-us4pj right!? Remember back in the day, he had Logan to dumb it down for us, so we wouldn't feel like complete neanderthals. But now with lvl1techs pfff...

12:15 Immediately the higher pitched noise makes me hopefull that this server will be better. More vrrrm more good, no?

Man managing server farms and all the costs and headaches that come along with it is one thing I do not envy

I think I found it figured out what Linus tech tips is talk sponsor talk more sponsor say something dumb and the video ends

I've had to RMA my Gigabyte 3080 now I'm seeing this video. Linus you're terrifying me.

@dragonfan36

3 жыл бұрын

I have rma a motherboard before don't worry it should be fine the reason this didn't work for him it's because the issue is so specific to reproduce

When I was in college I interned with Intel and my roommates were with NSG (Nonvolatile memory Solutions Group). They flat out told me to never buy an Intel SSD.

@leonardoanchundia2721

3 жыл бұрын

Why tho

@Dan-cm9ow

3 жыл бұрын

@@leonardoanchundia2721 They're not as good as the competition. You'll get better components, better QA, ect by going somewhere else.

More SSD's in this video than I will use my entire life...

that sound when it's up n running tho...

I saw that help message don’t worry little drive we got your back 😢

6:30 I wasn't looking when the server started and the hum sound made me think my printer had started on a big job...

welcome to my world linus! in my life i have already sent some defective products back to various manufacturers as a guarantee case, and several times I have received back the same defective product that I have complained about as defective. sometimes you have the feeling that many manufacturers or dealers are just idiots in the complaint departments. greets from germany

Strange situation with a curious resolution.

I'm still hoping he does a new mech keyboard guide again lol

@antoncasciano8747

3 жыл бұрын

that wold be cool

I know this isn’t exactly the same but I was given a burger with cheese on it even though I specified I didn’t want cheese because I had a dairy allergy and surprise surprise I gotten cheese on my burger... so I took it back and they offered a full refund or some food instead (it was took back and they were told it was took back because it had cheese on it and I am allergic to dairy) and the food offered was a McFlurry...

@260Xander

3 жыл бұрын

I was reading being sad you didn't mention the specific restaurant, but the last word gave me my answer hah

I hope y’all can fix this issue with zen 3. I tried to find a few of these online when y’all made your first video. But there were none. I just need 4 ish. I would use these in my work station as scratch drives. Im trying to edit 8k footage. I’ve been looking at purchasing the sabrent rocket pcie 4.0 4TB. Anyway, i need a gpu first, since i color correct with davinci resolve. So ive got a couple years before ill be able to upgrade. I look forward to each of your server videos. Love this one!

"Need a drink....." i'm waiting for LTT shot glasses lol

This video was fascinating! Such a strange edge case.