“But here’s your four muffins,” 😂

@StefaniaMarzelia

8 ай бұрын

one just magically disappeared! ✨

@SkySilverFire

8 ай бұрын

It's on the floor with her drink... 😜

@robertbernard-gx5oo

7 ай бұрын

@@StefaniaMarzelia ur og for that

@Jgaldragon

5 ай бұрын

“Actually they were all expired and we had to dispose of them for your safety. You’re welcome and goodbye!”

@he4rt5

5 ай бұрын

"oh, i thought we had five, but actually we only had four✔️"

Just say ones expired, meaning you can’t sell it. I do it more frequently than I’ll admit😂

@eddyangstman

8 ай бұрын

you dont even need to tell them you have 5

@samwebb3577

7 ай бұрын

When I cant find an item at my work I just tell them it's either in a customer's cart or a customer has destroyed the packaging and its waiting to be written off. Which isn't even a lie, I just dont know if its the truth for that item. If it only has one location and it's not in its home, there is nothing I can do but possibly check the back if it was recently delivered

@commit_aarson

7 ай бұрын

​@@eddyangstmanfr I lie like a motherfucker especially when the customer is being rude like this.

@JadeAkelaONeal

7 ай бұрын

I just say "no."

@robinbirdj743

7 ай бұрын

One is spoken for already (by you), therefore there are FOUR for SALE.

ooh girl first mistake was telling them you had 5 muffins to begin with 😂 I would just hide a muffin in the back and lie lmao

@cassandraalperstein745

5 ай бұрын

Something i really do

@MamaLiv3

4 ай бұрын

I used to work at DD and we had a lady that would come in once a week and buy all our maple frosted donuts. No matter how many times we told her to let us know when she's coming and wed give however many she wanted she never called ahead and always wanted like close to 2 dozen. I always told her we had 6 less than we did just so she didnt take all of them

I remember having to make 15 different frappuccinos, no batching, and we had one blender. This was in the drive thru. They didn’t tip and said we were too slow.

@Joepage69

6 ай бұрын

Are you see that’s why I could never go to Starbucks not only do I hate the service but also you’re implying that people there look for tips.

@grabmynuts

6 ай бұрын

​@johntitor8664 hey John.. wanna rewrite this? this was barely readable babes.

@ErieRosewood

6 ай бұрын

you should impose a policy that large orders must be ordered within the store

@jisthecoolest-_-1741

6 ай бұрын

​@@Joepage69agreed with the person earlier what were you trying to say?

@Ridge310

6 ай бұрын

Let me see if I can translate whatever the fuck John was saying. “And you see, this is why I could never go to Starbucks. I hate the service and I don’t want to tip the baristas.” Hey, John is that accurate to what you were trying to say?

I would’ve just lied and said they only had 4 left

a bunch of people approaching the store: okay ... but all of them r middle/high school students: x_X nightmare

@volvo_3877

7 ай бұрын

omg this annoys me so much. there is a group of like 7 teenage girls come in our store and they always shove phones the face of the baristas and order secret menu items.

@Luciana.Rodriguez

7 ай бұрын

this is THE nightmare 😩 not because why do they do that? haahah@@volvo_3877

@GelloWello

6 ай бұрын

@@volvo_3877it’s not even a ‘secret’ menu. It’s just treating the Starbucks like a cold stone. Just Frankenstein ingredients together, but unlike cold stone, it’s way more tedious and not everything tastes good together Looking at you ‘unicorn’ frap. From when I worked in Starbucks

"Are you gonna remake it?" "... Are you going to be conscious after I turn this whipped cream canister into a high pressure projectile?" **twists cap down with intense eye contact**

I will never forget the time I went to Starbucks and, when the young lady said “hi,” I said “Good morning.” And she gave me my drink for free because I was the first person to say “hi” or “Good Morning” to her. I felt good that I’d made her morning a LITTLE more pleasant, but I also felt really bad that no one else, in the 3 hours they had been open at that point, had been polite or thoughtful enough to just say “hi!” I always try to be polite in the drive through now, not because I expect another free drink, but because I think everyone deserves respect and kindness! ESPECIALLY those who wield our caffeine fixes in their hands!!

@ashvegas832

6 ай бұрын

I remember one time I ordered a bakery item, got to the window and the poor girl looked like she was going to throw up and cry before telling me they were out of the item. I smiled and told her it was ok, it's not her fault and I'll take something else. She looked shocked and thanked me for not screaming at her. I hate that they have to be so terrified because of a miniscule inconvenience that they aren't even responsible for

@AlyssaPaige16

5 ай бұрын

@@ashvegas832 I’m so glad you weren’t hard on her:) thank you

This is why I always walk in, check what we have, decide what I want on my break, and mark it out and put it in the back before I even clock in. 😂 I ALWAYS get my break food haha (and sometimes I also make a drink and put it in a cup I bought, and leave it out by the register. If anyone asks, it’s just a display cup😅 but it’s definitely my voice lubricant!)

I always loved rainy days whenever I've been customer facing bc it meant the traffic would be slower. I had so many co-workers who were weird about it and moped bc itd be a slow day. Ik we have goals but its one day, do you enjoy being always busy? Are you not tired? Do you not want a break?

@azrigal87

8 ай бұрын

Where in the hell do you live?! Cuz the literal rest of the world rain means 17494937389337739 more customers lol

@molly2700

8 ай бұрын

for us, not having customers just means intensive cleaning, so we prefer the busy days

@commit_aarson

7 ай бұрын

​@@molly2700intensive cleaning will always be better than customer service 😂

@that_pan_chick8650

6 ай бұрын

Rainy days make drive thrus worse

@elvenstark

6 ай бұрын

I don't know about them, but when we are slow and if I'm not on my adhd meds, it's literally feels like hell for me, I need to do something at work or I'll loose my mind lol

That s why we listen to our Barista s . But here's 4 muffins😂😂

I have friends who were baristas. I see you. You guys rock.

This is why I'm always nice to people.

Do you have BUSES pull into your parking lot? Those are fun. When that happened at the fast food places I worked, whoever spotted the bus announced it so the grill crew could get a head start by slapping hamburger patties on the grill.

I got the panera where I worked at sued for the lid thing. I won't bore you with the details but basically the hot teas were made with a tea bag and BOILING hot water. When I was handing a woman in the drive through her drink she went to grab the lid and the bottom of the cup, but I let go too soon and the hot water went all over her. I felt so bad and she asked to see my manager. I didn't talk to her again but my manager told me she sued us- I didn't get fired but quit not long after because it was a terrible place to work. I hope that woman is doing ok- I always double cupped the hot drinks after that so the outside was cooler. And no, they never trained me on how to safely give people boiling hot drinks.

I always feel bad when my whole family goes to Starbucks all at once. I can feel the workers hating me.

I used to lie if there was something I wanted on my lunch and say there was only x-1 or none left lol

Some kid dumped fun dip all over the counter/floor at the arcade I work at and the parent really had the audacity to ask for another one 💀 like girl no, look what happened last time you gave your kid the messiest candy on the planet. I blamed the manager and our inventory

All you videos make me so sad. It’s horrible how people treat people in service. I love SB and have been a CX for over 20 years and always so grateful, I had no idea others customers act so horrible. Thank you for showing us this.

As a person who used to work at Starbucks, I know you remade that drink 😂

Never forget the day I got yelled at for running out of sugar, I had to laugh because I didn’t know how else to process the situation but offered sugar in the raw. Order was there later that day.

The customers at my store don’t even say hi. Or the size of the drink. …or the milk they actually want. 😊

I had someone once order for Frappuccinos and two pink drinks then come back and order two more of each making it a total of ten drinks. All were Venti. And it was in the last hour before we closed. I work at a Harris teeter so I get no tips and I close alone.

I remember double batching venti frappucinos of the same flavor when people would come through drive and order like 6 fraps Lord

@ginacasu

7 ай бұрын

My colleague made 4 venti at a time in the blender yesterday at that didn’t turn out well😅

I always get tea. Forget holding the lid with my hand, I can't even drink it for for half an hour.

They’re right about caramel, but it shouldn’t matter if someone wants to pronounce it another way.

Starbies SSV here and I'm crying inside as I get ready for bed to try and get some sleep before my 13.5 hour shift tomorrow 😂✌🏻

Don’t even say you have 5 left, say “ok we have four muffins left is that good?”

I’m just wondering who taught her to hold drink by the lid

@ceejay8841

7 ай бұрын

People grab it easier when they can grab the side then the top so you grab the top is the tldr

My adult daughter works at a coffee house and says these NEW students this year are…well…different. She has noticed, they often come in small groups, huddle together and talk about what they want to order- and then only ONE will approach and will order for all of then instead of them getting in line. Which makes asking questions like “do you want whipped cream on the 4th one? difficult to answer without another conference. She says that tho most are college students-there seems to be a significantly higher number of them who seem autistic/special. They cannot look her in the eye when they order and stand sideways awkwardly. They just seem to be having a harder time adulting. They also will ignore what is in the case available and look online and assume all seasonal items are still available. They also ignore the store menu signs. She is very understanding of people’s different abilities but then she will get a Karen type from the southside who gets angry while waiting what is actually a longer than normal time for people to order. Karen is NOT wrong about her long wait but doesn’t need to berate the staff or write bad reviews. It’s literally NOT fast food and NOT the staff’s fault. And then they are real close to a shelter/ downtown hangout for the houseless. They have to watch for scammers stealing the tip jar but they also want their bathrooms and water to be available for them as many are not. They share day-old pasteries freely with them and an occasional cup of coffee. Sometimes they give a small gift card to the Dollar store to someone who seems they could really use a meal or just to have a better day, Can’t give so much that people expect it but try and be decent anyway. With these issues- Karens can go jump.

I agree with the caramel correction.

This is so true

I’ve had so many people drop their drinks at the cafe I work at. They always expect it to be remade for free- girl you dropped it, not our fault, you can pay for a new one. Also it’d be nice to get an apology for the mess as well. Nothing I love more than cleaning spilled coffee at the busiest time of day 😑

Love this!

So hard. Working. Soooo hard. Hilarious.

HERE BEFORE IT BLOWS UP

* Evil satisfied laughter

So this is why they are always out of those delicious pumpkin muffins. 😅

A large group of people appearing all at once? In the pharmacy we say the tour bus has arrived.

Why would you tell her there’s 5 to begin with..? LOL.

Yeah I learned u just gotta grab whatever u want for ur lunch at the start of ur shift and then act like it doesn’t exist until ur ready to take ur break then u are guaranteed ur nice lunch and no customers able unintentionally to ruin my day (however this customer seemed happy to do so lmao accurate if u are to admit this to one sometimes I’ll be like we’re really short staffed and busy rn it’s gonna be a wait for food etc to warn ppl and I’m not lying or anything it’s very true but I’m also trying to be like plz don’t put too much else on our plate rn or wait like 15 min if ur gonna order like 5 meals all together and order then and it’ll be much quicker and smoother most likely and I’m just trying to make sure the kitchen and bar don’t get too backed up to where ppl are getting impatient and waiting too long for their shit and start getting mad at me and harassing me about their order cuz then mistakes happen more I’m interrupted steaming milk more ppl have more issues cuz were rushing and customers r just overall more rude and inconsiderate cuz they’re impatient and didn’t wanna wait this long probably who would but I warned u soooo or I’ll be like we close in 15 min btw do u want it for here or to go and that’s ur sign to get it to go plz and not add to the giant pile of dirty dishes that already exists at closing that we have to get thru before leaving but yet almost every time ppl get food this close to closing time they still always fuckim want it for here and it’s a small cafe there is one person making all the food typically made to order so it’ll take like 5-10 min depending on how much food it is and then they have like 5 min to eat and always end up staying like 10 min into closing eating with the lights out that’s our other cue after giving u two reminders that were closing, lights out is code for were done with customers for the day plz get out asap but somehow so many customers overstay their welcome and we have to remind them to leave it’s so strange like why r u so intent on eating it here dude you’re gonna have no time anyways I don’t understand u it feels like u personally want to make me stay at my job longer than I have to either cuz ur a idiot who doesn’t understand how ur actions effect others or u just don’t gaf and treat service workers as ur personal servants who must accommodate u at all costs even when it’s against policy or past kitchen closing time ugh the amount of times moms and pregnant women have guilt tripped me to make their kids and them food after we turned off the oven and kitchen is closed for the day at the same time it always does yet they think they’re special and will stand there begging me and it’s so pathetic and embarrassing of them honestly that I just give up and oblige and try not to show the resentment bubbling up inside of me one lady had the audacity to be like rubbing her pregnant belly and was like “please take sympathy for me” and im thinking bitch no take sympathy on ME and go home and make ur own food we stopped serving what u want 20 min ago and that’s not my problem I would like to leave on time tonight and ur going to make that impossible but of course u can’t say no when they fucking beg otherwise u risk looking and sounding like an asshole or dismissive so we always just have to give in to manipulative entitled pieces of shit customers

"Care-em-ell. Carmel is a city in California."

She touched it last it’s her problem haha

I tried working at Starbucks and I just could never be fast enough😅😢 Its overwhelming.

"Wow so generous" imagine a customer supposed to not pay for something because you wantd it lol. Fired

Just take more from the freezer lol

Not being able to pronounce caramel is a total red flag.

Why even tell them you have 5

... I can relate to this. It's the worst when everyone comes in at once.. and it's not because we don't want to work. It's because people are a pain in the ass. 6 out of ten are shitheads.

☕️☕️☕️☕️☕️

If you have ordering ahead via app or anything, oops sorry one has already been ordered ahead on the app.

The way the selfish folks buy all of the pumpkin muffins....call ahead so others can be prepared not to be annoyed by others looking to buy out all the muffins

what kind of psychopath holds it by the lid

It is caramel tho 😂

Karahmell dooooes sound like its sweeter though

4 😂

The true horror is a bus load of teenagers.

can someone tell me what a small black coffee with no sugar is called at starbucks please? i sometimes want to go in there but then i get the fear cuz idk wtf i'm doing.

😂😂😂

The employee will 😂😂 make you another coffee. Assuming you're willing to pay the price. The store isn't at fault for the customer improperly holding the cup and consequently dropping it. Caramel caramel. Caribbean. Potato. Tomato. All have 2 different regional pronunciations. Both are correct.

Hahaha the service industry can really suck

You forgot the part where they all order at once and won’t repeat it so when their orders come out wrong you then have to remake a bunch of the drinks. It’s either that or they all come up to order and then take a million years arguing over who is getting what meanwhile a line piles up out the door and all the impatient customers blame the wait time on your incompetence as a barista and complain about the customer service and wait time….

I ..l don't know what to think

wow so because you can't have an item that is supposed to be sold to a customer, you act like that .

We don't have caramel only caramel... no, I'm not saying it how you say it just to make you feel better.. if you think the two are different you must be high

Well, is spelled c-a-r-a-m-e-l, so it is pronounced carAmel. Carmel is a town in California. But either way, caramel or Carmel, she knew dammed well what you meant. No need to make a fuss over it! I hope the "carmel" got all over her shoes when she dropped it! 🤣

I would have lied. I actually would have lied. I would have been like no. We have four. Even if they could see it I'd be like no, but that's a sample product. No one gets to eat it. It sits there and looks pretty until it doesn't look pretty and we throw it away. I'd lie. I'd straight up lie

No dont hold it by the- *Drops* oops "sorry", you have to make another one 🙄😒 N o but heres your 4 muffins 👁️👅👁️ 💀☕

girl. it’s not their job to save food for you

It’s my biggest pet peeve when people say caramel. You’re literally just choosing to ignore English spelling I’m on the customer side 😂

@504CreoleCrystal

5 ай бұрын

Me too!!! I just wanna scream Carmel is the mount in North Isreal…CA-RA-MEL is the topping/ingredient 😂

i say car-uh-mel. not care-uh-mel & not car-mel

oh my God, the correct pronunciation is so annoying. It’s either vase or caramel- like bro nobody cares.

😂 come on now. This is extra. A very select few douche canoes may act like this. But that is once in a blue moon. I worked the baggage claim Starbucks at Mccarren international airport. Busy doesn’t describe it. No one EVER acted like that

@xxoxEVAxoxx

7 ай бұрын

You’re naive. As someone who has worked in retail and the food industry for years- you’ve just been lucky as hell. Multiple times a day we’re insulted or yelled at. I’ve gotten death threats, cursed out, etc. wanna know why? We ran out of a single item because it was me and one other person.

@lulolie

7 ай бұрын

You're just lucky fam. There have been some terrible people I had to deal with (worse than in this video) and I've only been working there like 5 days

@sellydiallo2116

7 ай бұрын

you’d be surprised what some people are like in more recent times

Would a barista really say they were planning to have one for themselves lol? I don’t really care I’m just asking.

Starbucks is one of or the biggest banks in the world. Over a trillion dollars sell each season.

I too say caramel the first way but I mean why get mad over that 🙄🙄🙄

"I'm sorry we're all out of cara-mel, but we do have car{a}mel"

The Caramel thing I hate when people insist your saying it wrong when THEIRS DIFFERENT WAYS TO SAY IT same aluminum and potato

So they are both jerks

Why should the customer care about your lunch?

girlie why are u telling them u have 5 PFHADMSMSMD just twll them u have 3 and eat 2 of them whike looking them in the eye

Bald

Yeah, she can get over herself.

How to get fired 101

@azrigal87

8 ай бұрын

Yeah Karen customers will cause that.

@DieGurkenfresser

8 ай бұрын

Get a brain karen

@rexcarebear4701

8 ай бұрын

​@@azrigal87not only the Karen's the people who think they deserve a little respect when they come to Starbucks instead of snarky sarcasm in an entitled barista opinion. You sling coffee for a living for heaven's sake

@azrigal87

8 ай бұрын

@@rexcarebear4701 I sling paint as a utility locator my guy. I see from an outsider view how entitled a lot of customers are. And while some baristas may catch an attitude I can assure you it’s a 20-1 ratio with Karens. Also if you aren’t a shit customer then why do you even care if this isn’t you…..? It’s obvious I was speaking of shit customers, yet you felt the need to bring an irrelevant topic in to the mix. Makes you kinda seem guilty lol. You yell at customer service don’t you?

@purpleclaws202

8 ай бұрын

​@@rexcarebear4701typical Karen comment

*has a job as a barista* *constantly complains about having to do barista things* "Oh no! You mean I have to deal with customers and take their orders and make coffee?!" 🙄

@lulolie

7 ай бұрын

On their other vids this is reasonable but on this one the complaint was about the customer being rude and incompetent and then expecting a free drink.

Soooo yourself make these videos so that all the customers know you hate them and are talking about them as they come in. No wonder they give you a hard time.

Free Palestine

I gotta say, I totally get the carmul thing. Also, why should the customer get flak for not wanting to give you a muffin?

Awe you got a job making coffee and they are asking you to make coffee. The audacity

@Holly-lb5vm

7 ай бұрын

It’s the way they were going about it though. They were being obnoxious and rude. But clearly you wouldn’t understand since you probably never worked a food industry job.

@mikoamaya134

7 ай бұрын

*sigh* Let's pretend you're, idk, a paralegal. I walk into your law office and tell you I want to hire a lawyer. Good. You do your job and ask some questions to direct me to an appropriate lawyer. I tell you it's none of your business, who do you think you are, stay in your lane, etc in a hostile, rude manner. That's not ok. Being a customer or client does not give you the right to be rude, harass employees, or demand others fix things because *you* made a mistake. Be polite and have some common decency. Especially to people who are handling anything you're about to consume 🙄

Wow is there anybody who feels more entitled and snarky then a Starbucks barista??? No wonder Starbucks is losing so much business between the attitude and the politics

@commit_aarson

7 ай бұрын

​@elizabethfrohn-hengst296 Good, please boycott it. They won't have to deal with karens like you.

@commit_aarson

7 ай бұрын

Wow, is there anyone who feels more entitled and snarky than a Starbucks customer??? Just make your coffee at home and keep your attitude to yourself and your miserable life.

@_c_jb

7 ай бұрын

Treat workers with respect, as I tell CHILDREN go by the golden rule treat others how you would like to be treated (;

Astugfirallah we hate starbuck boycott starbucks free palestine

@niasharp9049

3 ай бұрын

Shut up

Yea no, tell them there’s 4

Women when they face the slightest inconvenience💀