The Rise Of The Drive-Thru

Drive-thrus were developed in the 1950s to make fast-food even faster. Drive-thrus have been surging in popularity-nearly 40% of consumers reported they’re using the drive-thru more often. To stay competitive, providing solid drive-thru service can be make or break for a restaurant.
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The Rise Of The Drive-Thru

Пікірлер: 1 100

  • @xfxrxmxt1981
    @xfxrxmxt19814 жыл бұрын

    Once a Chick-fil-A employee helped me change my tire. That’s customer service

  • @andylee237

    @andylee237

    4 жыл бұрын

    The key to success is customer service and consistency

  • @isaccsushi8610

    @isaccsushi8610

    4 жыл бұрын

    You get what you pay for

  • @hotwax9376

    @hotwax9376

    4 жыл бұрын

    One time when I was in community college, I went to lunch at a Burger King near campus, but I went inside. My change was a little less than $5 but the cashier gave me $5 even to simplify things. They even held my dessert until was through with the rest of my meal. I went to that BK again last week and all the employees had masks and gloves. IIRC there was also a plastic or Plexiglas screen in front of the drive thru window. Some of the best fast food service I've ever had, and I'm glad to see that it's still as good as it was back then.

  • @electrictroy2010

    @electrictroy2010

    4 жыл бұрын

    When cities start charging congestion fees, I stop visiting that city. Plenty of places to visit Outside the city .

  • @NitsP2208

    @NitsP2208

    3 жыл бұрын

    Thank god it was not McDonald's 😂

  • @Asteroid_Jam
    @Asteroid_Jam4 жыл бұрын

    Imagine have a job called fast food historian.

  • @0x0michael

    @0x0michael

    4 жыл бұрын

    that's what automation is doing to us

  • @adame7843

    @adame7843

    4 жыл бұрын

    @@0x0michael Yang gang 2024

  • @BenDurham

    @BenDurham

    4 жыл бұрын

    sounds like a youtube channel name

  • @Vapor817

    @Vapor817

    4 жыл бұрын

    @@0x0michael it should be for us because at least the fast food historian isn't stuck assembling cars at some factory

  • @mackpines

    @mackpines

    4 жыл бұрын

    I have a book about chain restaurant architecture.

  • @mackpines
    @mackpines4 жыл бұрын

    The duel lanes at McDonald's are the perfect breeding ground for road rage at the merging area.

  • @linkstale

    @linkstale

    4 жыл бұрын

    usually whoever finishes their ordered on the microphone first goes first. At least that's how i do it lol

  • @Jameson77777

    @Jameson77777

    4 жыл бұрын

    Mack Pines omg yes! Those give me so much anxiety that I avoid a drive-thru if it has double lanes.

  • @josezaragoza3188

    @josezaragoza3188

    4 жыл бұрын

    One time i saw some teenagers get in a fist fight because of this road rage

  • @BrandonHanson

    @BrandonHanson

    4 жыл бұрын

    So true, this reminds me of toll booths after you pay.

  • @Firebrand599

    @Firebrand599

    4 жыл бұрын

    I actually saw a McDonalds with dual drive thru lanes address this issue by literally blocking one lane so they can't use it. xD

  • @ankhenaten2
    @ankhenaten24 жыл бұрын

    *never forget to double check your bag to see everything is present* 🧐

  • @anonymjin3278

    @anonymjin3278

    4 жыл бұрын

    Rothschild i never had a issue

  • @Jaxv3r

    @Jaxv3r

    4 жыл бұрын

    Oof just worked at McDonald's on Thursday this week when a lady order two angus burger, one with lettuce wrap and the other one was normal, then the most horrific thing that the lady has to suffer, is forgetting her credit card, RIP.

  • @VL1975

    @VL1975

    4 жыл бұрын

    I always do that before I roll away..

  • @NRecob

    @NRecob

    4 жыл бұрын

    & if you pay cash, COUNT YOUR CHANGE BEFORE YOU LEAVE THE WINDOW. Short change artists can pocket & extra $100-$200 a day & its the perfect setup--if they get caught shortchanging, they CLAIM it was a "mistake". Funny thing is, if it were a "mistake" as they claim, you'd get back too much roughly half the time--but you are almost ALWAYS shorted so there is NO "mistake".

  • @rubenscott3972

    @rubenscott3972

    4 жыл бұрын

    It never is 💆‍♂️

  • @anthonykantara3050
    @anthonykantara30504 жыл бұрын

    "Fast food historian" I clearly need to change jobs

  • @matinahmed4883
    @matinahmed48834 жыл бұрын

    FUN FACT: digital “menus” make you spend more by using videos/moving images. The combination of your eyes not having enough time to see the tiny price print and only the bigger picture of the food + the feeling of having limited time to order makes you make a decision not considering the price.

  • @googleuser9519

    @googleuser9519

    3 жыл бұрын

    I usually look the menu online before going to the fast food joint to avoid this situation

  • @nahor88

    @nahor88

    3 жыл бұрын

    Not for me biache... when the attendant asks me if I'm ready, I say "sorry just a sec", and take as much time as I need. I prefer to not to use drive throughs cuz they're a waste of gas, but a lot of fast food joints are forcing it upon us with Covid.

  • @SplashBucketz
    @SplashBucketz4 жыл бұрын

    McDonald’s doing the most with everything except making sure they have a working ice cream machine at all times 🤦‍♂️

  • @kls-9589

    @kls-9589

    4 жыл бұрын

    LOL!!!!!! True dat!1

  • @youtubeusername9572

    @youtubeusername9572

    4 жыл бұрын

    Is this a american thing? Because in my country the ice cream machine works everytime even at midnight

  • @hotwax9376

    @hotwax9376

    4 жыл бұрын

    I hear that all the time, but whenever I go to McDonald's I have no trouble getting a vanilla cone or a McFlurry. Then again, I don't go there often and usually pick somewhere else, so maybe that biases my experience. Perhaps I'm also lucky to live in a place where most of the McDonald's franchises don't have constant problems with the soft serve machine.

  • @wolfpackflt670

    @wolfpackflt670

    4 жыл бұрын

    It's not broken, it's just down for cleaning.

  • @user-jz3kn9pw8d

    @user-jz3kn9pw8d

    3 жыл бұрын

    Just like the freaking frozen drink machine is in defrost or the flavour/s I want “aren’t working”... I don’t even like normal coke so don’t really like getting stuck with a frozen coke. -.-

  • @belowaverageluke1369
    @belowaverageluke13694 жыл бұрын

    Chick-fil-A was quite innovative when they introduced workers with tablets to the drive thru line.

  • @melissadowning-george9535

    @melissadowning-george9535

    3 жыл бұрын

    TheOerdin tablets haven’t existed for 20 years drama queen

  • @chiefdan07

    @chiefdan07

    3 жыл бұрын

    I don’t think I remember ordering at the window at chick fil a

  • @LuisLopez2

    @LuisLopez2

    2 жыл бұрын

    Sorry, In-N-Out was doing that decades before.

  • @Constantino619

    @Constantino619

    Жыл бұрын

    McDonald's was doing the handheld tablet back in 2004

  • @JogBird
    @JogBird4 жыл бұрын

    now, correlate this w american waistlines

  • @tastefullys

    @tastefullys

    4 жыл бұрын

    Yeah I guarantee the average weight has gone up over the past 6 decades

  • @DannyStopMotions

    @DannyStopMotions

    4 жыл бұрын

    The human mind in the western world has been exploited for profit. It’s down to a science to get you addicted to this junk: convenience, price, flavorings, marketing, portion size, etc. Health has become a low priority for most obese Americans. (Source: I was one)

  • @nesirsitsir

    @nesirsitsir

    4 жыл бұрын

    It's amazing how obesity perfectly correlates with laziness in our country

  • @twenty-fifth420

    @twenty-fifth420

    4 жыл бұрын

    I think we already did this in a study, sure enough the more drive throughs in an area, the higher rate of obesity. Ironically the food is more often blamed, but Soda is probably the culprit. Dont quote me on this, too lazy to find a source but I am sure I am not saying anything new.

  • @ryanneff9103

    @ryanneff9103

    4 жыл бұрын

    Dont get me wrong, a lot of it is on the people who eat terribly with little to no exercise, but the govt and the economy profited and exploited, and doesn't properly and persistently warn or ban such ingredients or foods, if we get past this age of fast food, we'd realize we need better healthier food and make the economy adapt to our needs as to what it is now, which is just shoving and promoting unhealthy foods while they profit exponentially, whilst just about ALL fast food workers are paid little, workers and service people should be paid well, while professional athletes should be paid not as well as they are

  • @silver9809
    @silver98094 жыл бұрын

    Whens *"The rise of american waistline sizes"*? coming out?

  • @Rudenbehr

    @Rudenbehr

    4 жыл бұрын

    It couldn’t survive the rise of Amazon.

  • @zureai

    @zureai

    4 жыл бұрын

    It’s called Super Size Me

  • @Imnotfatimhibernatin

    @Imnotfatimhibernatin

    4 жыл бұрын

    DamagingSilver I work at restaurant it’s utterly disgusting how some of us Americans eat, 400lb couples think they’re eating healthy when they get a salad then drown it with 8 oz’s of ranch. People stuffing their face with fried foods and some of them are here 3-4 times a week sometimes! Going out to eat become less of a “treat” for the family and simply something people rely on now. End of a shift I don’t even want a burger, I want some fresh fruit and maybe some veggies and hummus and I’m a huge meat eater.

  • @chigasaki06

    @chigasaki06

    4 жыл бұрын

    @@Imnotfatimhibernatin You are absolutely right. Fortunately, my mom prepared home cooked meals every day. Looking back, I definitely appreciate what she did, despite having a full-time job. We perceived take out as junk food. Therefore, it has alway been viewed as a "treat" we get every once-in-a-while. Literally, I can count on one hand how many times my mom brought us junk food as a kid (minus parties). Culturally, we've substituted junk food as our main source of nourishment. Anything that's quick, that's what we get. This change in lifestyle, plus our sedentary jobs, makes us massive.

  • @1dogissky

    @1dogissky

    4 жыл бұрын

    Brandon Miller when I was 16 I worked at McDonald’s for a few months and I had the same thought. Seeing the size of some people *literally* made me want to throw up 🤮 it also made me more motivated to eat healthy and take circus classes.

  • @romkoppel5302
    @romkoppel53024 жыл бұрын

    These CNBC videos that talk about food really are the best, man. Either that or it's because I'm obese.

  • @Danielevans2
    @Danielevans24 жыл бұрын

    8:29 THE LICENSE RECOGNITION IS FREAKY!!

  • @brinjoness3386

    @brinjoness3386

    4 жыл бұрын

    wait till they use facial recognition, would be awkward if you take a girl on a date and they say "would you like 3 family meals with 4 extra rice and 8 kids toys again?"

  • @Danielevans2

    @Danielevans2

    4 жыл бұрын

    @@brinjoness3386 ya exactly 😂

  • @user-hr9hy9it7q

    @user-hr9hy9it7q

    4 жыл бұрын

    Wait till you know that there are cameras on highways recording every move with your car

  • @user-hr9hy9it7q

    @user-hr9hy9it7q

    4 жыл бұрын

    Wait till you know that there are cameras on highways recording every move with your car

  • @user-hr9hy9it7q

    @user-hr9hy9it7q

    4 жыл бұрын

    Wait till you know that there are cameras on highways recording every move with your car

  • @tarawally65
    @tarawally654 жыл бұрын

    It’s not even drive thru anymore it’s drive up & wait 10 minutes in the parking lot for your food

  • @clayz1

    @clayz1

    4 жыл бұрын

    Alpha Tarawally Refuse to move. They will get your order out quickly all of a sudden.

  • @veronicanevarez22

    @veronicanevarez22

    4 жыл бұрын

    Well they have to cook ur food lol

  • @ricksanchez8584

    @ricksanchez8584

    4 жыл бұрын

    @@clayz1 with a fat spit on your patty

  • @redcomic619

    @redcomic619

    4 жыл бұрын

    Yeah Panera drive-thru sucks. You wait forever for overpriced hospital food. They actually started to drop in quality when they started adding drive-thrus too. They’re trying to rush everything and cut corners to keep costs down.

  • @mictlanlopez19

    @mictlanlopez19

    4 жыл бұрын

    I lived in California and for the most part drive thru was pretty quick. Then I moved to Georgia and i couldnt believe how long it took to get your order, let alone have so many mistakes. fast food in Georgia sucks, not just the service but the actual food

  • @MrLathor
    @MrLathor4 жыл бұрын

    I always find it absurd when some people would rather wait 20 minutes in a drive through line running their engine for $5 meal rather than just walk in and get it in 3 minutes. The 20 minute line completely negates the point of “fast food” which is sacrificing your long term health for short term convenience.

  • @warehawk

    @warehawk

    4 жыл бұрын

    I actually noticed myself using drive thrus less over the years for this very reason. When a single order at mcdonalds takes 10 minutes to get in to my hand, I'm just wasting my time. I've started to notice if I go inside and order, I get my food before a single drive thru order is pumped out. It's FAST FOOD, I could care less about the customer experience, or the cleanliness?(idk how a clean drive thru effects my overall satisfaction) the only thing that matters is the accuracy and the speed.

  • @MsBhappy

    @MsBhappy

    4 жыл бұрын

    @@warehawk Agreed, plus I can better handle the guilt that come's from wasting money and calories on poor nutrition fast food if I get more steps in. I hate idling and wasting gas doing so with my 2006 car, if I had a modern car with auto engine shut off maybe I'd be lazier with using drive throughs.

  • @VoltairesRevenge

    @VoltairesRevenge

    4 жыл бұрын

    A lot of people just don’t want to react with other people. Drive thru limits interaction. At Starbucks, I only have to say “mobile order,” my name, and “thanks.”

  • @shaunedwards4893

    @shaunedwards4893

    3 жыл бұрын

    Right u are sir!

  • @cmdr1911
    @cmdr19114 жыл бұрын

    The Dunkin Doughnuts drive through is a hellscape. No one knows what donuts are left, the employees have to say no to 7 different kinds of doughnuts and the signs don't always match the stock. I actually gave up cancelled the order and walked in. I don't even try anymore.

  • @marvnuts
    @marvnuts4 жыл бұрын

    They should bring back glove compartments with a slide out serving tray.

  • @hottesttracks8055
    @hottesttracks80554 жыл бұрын

    I love the Kiosk at mc Donald’s, I can walk in and order, don’t have to talk to anybody until my food is ready 😂

  • @BigTao

    @BigTao

    4 жыл бұрын

    Hottest Tracks yea every fast food should have that

  • @darkviper2894

    @darkviper2894

    4 жыл бұрын

    Goodbye jobs

  • @GoHardOrGoHome85

    @GoHardOrGoHome85

    4 жыл бұрын

    @@darkviper2894 People should want a better job than fast food anyway they are always underpaid

  • @dubious6718

    @dubious6718

    4 жыл бұрын

    @@darkviper2894 Not at all, they will be busy making the "food" as they will get orders faster

  • @monkas7270

    @monkas7270

    4 жыл бұрын

    TurnUpKing 410 teenagers

  • @lostbetrayed
    @lostbetrayed4 жыл бұрын

    FUN FACT: McDonalds’s first Drive-Thru was built in Sierra Vista, Arizona and is still there even though it was recently remodeled. The idea for McDonald’s to start adding Drive-Thru’s actually came from the location in Sierra Vista because of employees at the close by Fort Huachuca Army Base. So if anyone thought they did it because of competition, nope they did it cause at the time soldiers were apparently not allowed to go inside anywhere outside of the base while wearing their uniforms. A few years after the first McDonald’s Drive-Thru it became more about competition & popularity rather then having a way for those who served in the military at the time be able to get fast food. I have personally been to that location many times but don’t go there every time I go to McDonald’s because I don’t live in the area of the first one. Hope y’all learned something! Was hoping CNBC would mention that it was built in Arizona all they said it was built in 1975 and the footage they showed wasn’t of the first one lol 😂

  • @SunS4liffe

    @SunS4liffe

    4 жыл бұрын

    As an Arizonian, Thank you! I didn’t know this!

  • @lostbetrayed

    @lostbetrayed

    4 жыл бұрын

    @@SunS4liffe no problem!

  • @lostbetrayed

    @lostbetrayed

    4 жыл бұрын

    @Jeff Webb thanks for the info and thank you for serving our country 😎🇺🇲🦅

  • @hungv147
    @hungv1474 жыл бұрын

    Pharmacies have drive-thru, too lol

  • @ninjanerdstudent6937
    @ninjanerdstudent69374 жыл бұрын

    Drive thru is a pain if they mess up your order.

  • @dawgsontop3130

    @dawgsontop3130

    3 жыл бұрын

    @@JeepsAreAwesome192 you yiuuuy666y

  • @KentPetersonmoney
    @KentPetersonmoney4 жыл бұрын

    If I ever time traveled to say the 1800's and was stuck in that time. I would make a drive through restaurants for horses.

  • @MONi_LALA

    @MONi_LALA

    4 жыл бұрын

    There are some places where people own a lot of horse, they do drive thru with their horses

  • @campkira

    @campkira

    4 жыл бұрын

    all fast food are drive thru back then just you had to eat in your car.... only.....

  • @Btt8

    @Btt8

    4 жыл бұрын

    campkira back then you’d eat on your horse

  • @dagfinissocool

    @dagfinissocool

    4 жыл бұрын

    That's actually really smart, you could make a huge pot of stew in the morning and just keep it on a very low flame and serve anyone riding through. I'm sure that pot would be sold out everyday. Wouldn't surprise me if something similar did exist. Obviously you couldn't have a fast-food burger place in the 1800's..

  • @KentPetersonmoney

    @KentPetersonmoney

    4 жыл бұрын

    @@dagfinissocool maybe up north during the winter were you could keep the meat cold.

  • @zhejianli7117
    @zhejianli71174 жыл бұрын

    Meanwhile in Australia, we have drive-thru liquor store

  • @olly2027

    @olly2027

    4 жыл бұрын

    Zhejian Li I want to go there.

  • @useryeahgoodbye

    @useryeahgoodbye

    4 жыл бұрын

    Dakota M we still have them in ohio

  • @torijones5194

    @torijones5194

    4 жыл бұрын

    There was 1 by my college.

  • @DeidreGeorgia

    @DeidreGeorgia

    3 жыл бұрын

    Here in Canada too

  • @MichaelRockfez
    @MichaelRockfez4 жыл бұрын

    I work part time at a drive through, and I understand the business aspect of it, but I believe we should serve those inside first, since they actually bothered to come in. My state also has an additional dine-in tax, even though those dining in aren’t idling in their cars and being the most demanding.

  • @jangamaster8677

    @jangamaster8677

    4 жыл бұрын

    Michael Chan your logic is flawed. People that enter the store do it because they have time, people in the drive thru are in a hurry. Hence why drive thru gets priority

  • @kevinkrug466

    @kevinkrug466

    4 жыл бұрын

    I agree with Michael Chan, I drive around all day and when I stop for lunch I go inside Because im in my van all day but that doesn't mean "im willing to wait" or "have more time", no I just want to enjoy my food. Serve the people hope too the time to get out of there car and walk in

  • @XXtheJUMPoffXX

    @XXtheJUMPoffXX

    4 жыл бұрын

    There should be a drive thru team & dine in team for efficiency

  • @TheSpeediestRogue

    @TheSpeediestRogue

    4 жыл бұрын

    @@XXtheJUMPoffXX There usually are. But when labour is low you'll have to do both. Aka, night shifts or what they predict to be quieter hours. Mix in Uber Eats etc it can be quite a lot. It is a basic job, but trying to manage doing all the tasks as fast as people want is admittedly tricky. Worked at Maccas for nearly 5 years.

  • @caliplanes

    @caliplanes

    4 жыл бұрын

    It is super stressfull, i work at a coffee shop that has a cafe, drive thru and we take mobile orders. Why drive thru waits are long? Because just 1 person 2 at most has to make drinks for 3 lines and all of them expect to be out of the store as soon as they place the orders.

  • @xanaxisgod6489
    @xanaxisgod64894 жыл бұрын

    and it's crazy bc i work in food right and the drive thru supposed to be fast and for smaller orders but ppl don't seem to know that and want to order 40 of something in the drive thru on a busy night i hate ppl man

  • @chris32177

    @chris32177

    4 жыл бұрын

    That's why I skip people when they take more than 5 minutes at the intercom. I go straight to the cashier and order my food.

  • @angelgjr1999

    @angelgjr1999

    4 жыл бұрын

    Agreed. It got to the point where drive thrus are actually slower.

  • @saynotop2w

    @saynotop2w

    4 жыл бұрын

    Oh yeah and they time you as if it"d be all your fault if it took you 3+ minutes to get them their food. I've been there, too, mate. Get out of fast food before they make you a manager for working too well.

  • @angelgjr1999

    @angelgjr1999

    4 жыл бұрын

    The Okayed Boomer fast food isn’t worth it. Pays damn near nothing. Get out when you get the chance. Even managers don’t make much.

  • @jj7958

    @jj7958

    4 жыл бұрын

    The joys of customer service. I've been there man in retail.

  • @fataznboi911
    @fataznboi9114 жыл бұрын

    Fast food chains spending millions on remodeling their restaurants but the speaker hasn't gotten better Cashier: Static* How can I help you? Customer: I want the #1 with a coke Cashier: Static * so you wanted a #3 with diet coke Customer: I want the #1 with a coke Cashier: That will be $8.59 Customer drives to window* Cashier: So you had the #5 with a ice tea? 🤦🤦🤦

  • @stefanbraem

    @stefanbraem

    4 жыл бұрын

    I think those highly paid chauffeur driven execs could learn a lot when they’d simply follow the same buyers pad as their peasants :)

  • @cpufreak101

    @cpufreak101

    4 жыл бұрын

    There's a small local hot dog chain with drive thrus, and my God that speaker sounded like it was fished from the ocean. Extremely loud and -15 quality.

  • @maythesciencebewithyou

    @maythesciencebewithyou

    4 жыл бұрын

    same thing with security camera. The cheapest webcams have nowadays good quality but security footage is still often unrecognizable.

  • @wlfshertz4362

    @wlfshertz4362

    4 жыл бұрын

    May the Science be with You well, security cameras have a lot of footage to store so it needs to compromise lower quality images for the vast storage.

  • @maythesciencebewithyou

    @maythesciencebewithyou

    4 жыл бұрын

    @@wlfshertz4362 You could bring that excuse 10 years ago. Not today.

  • @EpixAndroid
    @EpixAndroid4 жыл бұрын

    "KFC opened a drive-thru only restaurant in 2019"... while here in the US, there's a Dunkin' Donuts drive-thru-only location in Colchester, CT that's been open for a while now.

  • @peppapigthekiller7539

    @peppapigthekiller7539

    4 жыл бұрын

    Alexandria Lowell I live in Connecticut and and I never been to Colchester.

  • @kylemontano228

    @kylemontano228

    4 жыл бұрын

    Alexandria Lowell oh no! How could we forget about Colchester!

  • @stuffhappened9271

    @stuffhappened9271

    4 жыл бұрын

    sonic ???

  • @wufongtanwufong5579

    @wufongtanwufong5579

    4 жыл бұрын

    Australia has drive-thru bottle shops. Where you buy beer, etc.

  • @starbery911

    @starbery911

    4 жыл бұрын

    Peppa Pig The Killer no one has 😂

  • @JG-kc3py
    @JG-kc3py3 жыл бұрын

    Story Time: My mom went to the Drive-Thru to get us McDonald’s (I wasn’t there I was at school), she ordered as usual until she got an urgent call from the building (she’s a manager). She was so focused on the phone call that she forgot to pick up the food on the other window and she left without realizing she left the food. When her call ended, she was looking for the food until she realized what happened. She wasn’t mad tho she was laughing so she went back to the McDonald’s. The employees weren’t annoyed with this they just laughed and got the food back without having to pay again

  • @YoureWokeYoureBroke
    @YoureWokeYoureBroke4 жыл бұрын

    I don’t know about y’all but I do not want my plates being read when I pull up to a drive thru having my info saved too...

  • @Dongonzales123

    @Dongonzales123

    4 жыл бұрын

    Glass citizens

  • @heatherc4416

    @heatherc4416

    4 жыл бұрын

    @Dyler Turden yeh it's mentioned in the video, not national yet, but the future.

  • @simonstevenson6686

    @simonstevenson6686

    3 жыл бұрын

    Don't do anything stupid then.

  • @lolom8772

    @lolom8772

    3 жыл бұрын

    What makes you think they don’t already have that stuff saved?

  • @YoureWokeYoureBroke

    @YoureWokeYoureBroke

    3 жыл бұрын

    @@lolom8772 if you pay with card or apple pay they might be able to see your tendencies and patterns in your ordering, but they're not using that to tailor your drive thru experience. That's just fkn weird

  • @nathancosta36
    @nathancosta364 жыл бұрын

    I heard McDonald's tried to get into the steakhouse market. It was a huge McSteak😄

  • @nesirsitsir

    @nesirsitsir

    4 жыл бұрын

    ha HA

  • @bob7045

    @bob7045

    4 жыл бұрын

    I don’t get it

  • @rainbowllama5570

    @rainbowllama5570

    4 жыл бұрын

    Lmao

  • @jessicaemilia101

    @jessicaemilia101

    4 жыл бұрын

    Nathan Costa so corny but I have to hand it to you 🙌🏽

  • @preciousjose

    @preciousjose

    4 жыл бұрын

    Nathan Costa 🤣

  • @IanGorton
    @IanGorton4 жыл бұрын

    That first Drive Thru only KFC is in my home town of Newcastle, New South Wales. We are often used as a testing ground here in Australia for new menu items and ideas

  • @bradjbourgeois73
    @bradjbourgeois734 жыл бұрын

    In Louisiana we have drive thru daiquiris, lol.

  • @sominboy2757

    @sominboy2757

    4 жыл бұрын

    Are you one of those states that call it a party barn or is that somewhere else?

  • @bradjbourgeois73

    @bradjbourgeois73

    4 жыл бұрын

    @@sominboy2757 I've never heard that term. They are just called daiquiri shops down here.

  • @adamknight5089

    @adamknight5089

    4 жыл бұрын

    What is that?

  • @sominboy2757

    @sominboy2757

    4 жыл бұрын

    @@adamknight5089 hes talking about a drive thru liquor store. Theyre not legal in every state(including mine) but apparently they are in louisana

  • @289cobra9

    @289cobra9

    4 жыл бұрын

    Brad Bourgeois I was arrested in Boston for driving while not drinking.

  • @ayyyandreaa2465
    @ayyyandreaa24653 жыл бұрын

    I remember working drive-thru at Panda Express & hated it. I also heard once how drive-thru was going to disappear throughout the years, but the pandemic proved us all wrong.

  • @ryans413

    @ryans413

    Жыл бұрын

    I’m always nice to the employees and thank them. I know how hard they work

  • @shachar2
    @shachar24 жыл бұрын

    Drive-thru is one of the things I want to experience one day... I've been hearing about them for forever now

  • @SavvvyGhost
    @SavvvyGhost4 жыл бұрын

    The bain of my existence when I worked at a restaurant with a drive-thru was speed. Corporate and management stressed getting people in and out in minutes, but sometimes it would take guests 5 minutes to order. For the sake of employees, I hope they continue to improve the systems.

  • @jessicacole8404

    @jessicacole8404

    4 жыл бұрын

    And then they cut down the anount of people at drive thru. I remember taking orders, processing payments, filling drinks, and supplying sauces and menus at taco Bell, and often times runnijng back to the line and doing front counter

  • @r5LgxTbQ
    @r5LgxTbQ4 жыл бұрын

    I don't get how people can be so lazy that the insane markup and fees of delivery services are worth it to them

  • @newfound8082

    @newfound8082

    4 жыл бұрын

    scy1192 if I’m drunk and really want some pizza I’m ordering that pizza not risking my life and the lives of others just for a pizza

  • @rileybrown4066

    @rileybrown4066

    4 жыл бұрын

    Sometimes the time wasted driving there and back is not worth it for certain people. If you are a business exec. That mark up is nothing compared to what work u could get done.

  • @iLoveTurtlesHaha

    @iLoveTurtlesHaha

    4 жыл бұрын

    It's funny that you jumped to "lazy" to describe people who use a delivery service. They could have used it for a multitude of reasons - being busy with work for instance. But of course, thinking is probably too much work for you. Irony!

  • @matrixate
    @matrixate4 жыл бұрын

    Thank you for this research.

  • @mudPuddlePanda
    @mudPuddlePanda4 жыл бұрын

    Chic Fil a drive thru is like my grandma waiting for me to feed

  • @krispagan1896

    @krispagan1896

    4 жыл бұрын

    Its way to busy at chick fa a

  • @krispagan1896

    @krispagan1896

    4 жыл бұрын

    @jojofromtx oh okay the one in valdosta georgia is always busy when we go

  • @charlesedwards6453
    @charlesedwards64533 жыл бұрын

    In March, 2020 almost 100% of people used the drive through, especially after the 15th in North Carolina

  • @Confidego
    @Confidego4 жыл бұрын

    Your videos are highly educational! Thank you for the content!

  • @user-lj2gm8fg8w
    @user-lj2gm8fg8w4 жыл бұрын

    Talking about Drive-Thru without mentioning Big Smoke's order ? Unforgivable.

  • @sceaserjulius9476

    @sceaserjulius9476

    4 жыл бұрын

    Unforgivable indeed.

  • @originalunoriginal4055
    @originalunoriginal40554 жыл бұрын

    Drive- Thrus are exciting when you're making a pit stop during a long journey!

  • @mirzaahmed6589

    @mirzaahmed6589

    4 жыл бұрын

    I'd rather go inside, use the restroom, sit at a table, etc.

  • @AnthonyTolhurst-dw1nc

    @AnthonyTolhurst-dw1nc

    4 жыл бұрын

    Small things engage small minds. Retardistanis

  • @Saffy1

    @Saffy1

    4 жыл бұрын

    I was always wondering do you park and eat after ordering or drive and eat ?

  • @DisasterxUs
    @DisasterxUs4 жыл бұрын

    "Artificial intelligence" - shows video of basic ordering computer screen.

  • @electrictroy2010

    @electrictroy2010

    4 жыл бұрын

    Did you not listen to the dialogue? It said the AI would sense if it was hot outside & recommend ice cream. Or cold and recommend a hot beverage

  • @noneofurbusiness3618
    @noneofurbusiness36184 жыл бұрын

    Very interesting videos. Thanks for uploading so many :)

  • @ryantaylor1354
    @ryantaylor13544 жыл бұрын

    Drive-thrus stress me out. I'll only use them if I know exactly what I want.

  • @jangamaster8677

    @jangamaster8677

    4 жыл бұрын

    Ryan Taylor I'm sorry too hear that. How do you get through life if something as simple like a drive thru stresses you out? :(

  • @jelioooo

    @jelioooo

    4 жыл бұрын

    How?

  • @someguy3717

    @someguy3717

    4 жыл бұрын

    @@jangamaster8677 I personally dont mind drive thrus, but i understand. If you aren't sure what you want, or even just the certain stupid name(mc,whopper, quarter pounder, etc), Or you actually just want to scan the menu it can get stressful. You want to read all the stuff, which is poorly arranged and lit awkardly, and do so in a timely matter to be respectful of others. Then you finally start to order and a giant douchy truck pulls up way to close to you with an extremely loud exhaust spewing smoke at nauseating levels while at the same time you're trying to place your order but the speaker/mic sucks so you have to repeat your order several times in a loud, yelling like matter, just for some employee who doesn't care because he knows youll drive off and is getting paid crap so he puts no pride in it will give you the wrong order. Thats not including the douchy trucks revving their engines and stopping last second behind you everytime you stop at each thing.(intercom,pay window, food window) Or just the fact that some drive thru lanes are crampt and really close to buildings and poles so navigating them makes you sort of nervous

  • @leonidassabr9197

    @leonidassabr9197

    4 жыл бұрын

    Going inside stresses me out

  • @ryanfrazier3127

    @ryanfrazier3127

    4 жыл бұрын

    As people should lol

  • @xeero24
    @xeero243 жыл бұрын

    I really "love" when I go to a drive thru, I see maybe 10 cars in the line, and 2 customers inside, I think to my self, I'm going to save time by going into the store. Yeah, well, they'll serve 10 cars in the drive thru before they serve 1 customer in restaurant.

  • @jply87
    @jply874 жыл бұрын

    I absolutely HATE how Chic-fil-a is doing their drive through. Employees standing outside in the burning sun, freezing cold or pouring rain. Asking me what my order is. Am I supposed to know the entire menu by heart? Is there anything new? What is the price? It all just makes me feel unwelcome and uncomfortable. I fear an employee is going to get a foot ran over or worse. It all reminds me of how Apple acts. "You will do as we say at wherever price we want and like it"

  • @unknown-hb2to

    @unknown-hb2to

    4 жыл бұрын

    They show you the menu... they have a menu with them. Stop hating.

  • @jply87

    @jply87

    4 жыл бұрын

    @@unknown-hb2to You are right. The menu card that has been passed around to others. That is just what I want to do before I eat, touch something that everyone else has touched. If only they could enlarge the menu and place it on a post outside of the vehicle so everyone can see it at once and not have to pass it around the inside of the car. That may also help to speed up service. I sat yesterday eating lunch at a different restaurant and timed a Chic-fil-a drive through. A double drive thru. Still took 13 minutes from start to finish for each car. They just break up your wait time by having you interact with an employee 3-4 times for something before you get your food and are able to eat your plain chicken sandwich with two soggy pickles. I guess if I had to wait 10-13 minutes to get a old sandwich (placed in a foil bag made 3 hours ago) I would tell everyone it was the best and worth the money and wait. But I guess if I really think about it, it is not the bread, meat and pickles alone you are paying for. It is also the smile you are paying for. For some people that IS worth the money and time.

  • @ladya3302

    @ladya3302

    3 жыл бұрын

    There aren’t hella choices though. What all are you trying to read?

  • @frederikheymans
    @frederikheymans4 жыл бұрын

    Very interesting and informative - thanks!

  • @ScareFestTTV
    @ScareFestTTV4 жыл бұрын

    Love these!!

  • @MegaMikeman101
    @MegaMikeman1014 жыл бұрын

    7:15 the person ordered a small coffee with 6 sugar and 6 cream wtf hahah

  • @janedoe5510
    @janedoe55104 жыл бұрын

    "Fast food historian" 🙄 doesn't sound legit 😏

  • @Maplaplaplapla

    @Maplaplaplapla

    4 жыл бұрын

    It means someone who's an expert on fast food history, not necessarily someone who studies it for a living.

  • @brianc9036
    @brianc90364 жыл бұрын

    I have always found that if I actually walk in the establishment and place my order its faster than going through the drive through. Especially because many of these places have self checkout Kiosk options.

  • @KillJoy_Since2017
    @KillJoy_Since20174 жыл бұрын

    0:13 What the hell ?!?!?! A drive thru in a grocery store

  • @wolfpackflt670

    @wolfpackflt670

    4 жыл бұрын

    Well not a grocery store, think of a drive thru quickie mart.

  • @ninjanerdstudent6937
    @ninjanerdstudent69374 жыл бұрын

    I wish fast food drive thrus were like bank drive thrus using those vacuum tubes. Now that idea is awesome!

  • @mariewilliams6365
    @mariewilliams63654 жыл бұрын

    Next week the fall of the drive Thru 😂

  • @thisbishcrazy3102
    @thisbishcrazy31024 жыл бұрын

    This was a great video I love your videos on fast food and especially the one in Papa John’s which was a video that got me to subscribe to your channel I like Papa John’s a lot my favorite place to eat pizza wise

  • @ajorbista
    @ajorbista3 жыл бұрын

    Lol when Starbucks reopened here after the covid 19 pandemic, there were very long queues at drive thru stores 😂🤣

  • @samsung5181
    @samsung51814 жыл бұрын

    The First legal "Cannabis Drive Thru" recently opened in "Socal"; Drive Thru's are a blessing indeed.😔+🔥=😊

  • @melissadowning-george9535

    @melissadowning-george9535

    4 жыл бұрын

    pityo gonzalez there’s already been a native run cannabis shop with 24 hour access and drive thru in Vegas for a few years now. It’s a great place to shop at.

  • @suyashgupta87
    @suyashgupta874 жыл бұрын

    Love the infographics

  • @ybemad
    @ybemad4 жыл бұрын

    that thumbnail of the arm sticking out of the window...🤣🤣🤣🤣

  • @jamesr1703
    @jamesr17034 жыл бұрын

    I've saved thousands of dollars making a healthy lunch and taking it to work. I leave work and eat it. It's not glamorous, but it has helped me invest and reach my financial goal of not having to work for someone else or do any kind of work that I don't like and enjoy. It's called freedom which is not free. Oh, and I'm at my ideal weight too.

  • @electrictroy2010

    @electrictroy2010

    4 жыл бұрын

    I doubt you saved thousands making your lunch. A frozen meal isn’t that expensive ($1). A wiser course would be to cancel your cable TV (save $1000 a year)

  • @Randomguy-wd5lw

    @Randomguy-wd5lw

    4 жыл бұрын

    @Green Giant no thank he don't want to gains weight.

  • @chris7285

    @chris7285

    3 жыл бұрын

    electrictroy2010 buy in bulk and save money

  • @googleuser9519

    @googleuser9519

    3 жыл бұрын

    @@electrictroy2010 what about the cost of heath issues while u eat cheap frozen unhealthy food? I'm sure its a lot

  • @shaunedwards4893

    @shaunedwards4893

    3 жыл бұрын

    Eating out is expensive and now ur in a long line. No point in calling it a rest urant anymore.

  • @thaintriguing1
    @thaintriguing14 жыл бұрын

    I hate drive thrus; I feel rushed so I always go in regardless how I feel Also, The Cookout in North Carolina had a two way system for years

  • @southkiddJ
    @southkiddJ4 жыл бұрын

    Plate recognition? Remembering your payment method? The hell with that. I’ll be going inside

  • @iAmMrMarch
    @iAmMrMarch4 жыл бұрын

    were the writers of CSI Miami involved in delivering that final line ? "and that's where the DRIVE THRU really DELIVERS" ?? hahaha I love it

  • @danielm6341
    @danielm63414 жыл бұрын

    I sort of wish CNBC provided links to their full interviews with the industry specialists. I think those interviews would be fascinating; and more accessible than digging through trade magazines.

  • @riblets1968
    @riblets19684 жыл бұрын

    So you're not only driving through and getting food, you're being manipulated during your stay. Swell.

  • @spoonsmademefat6224
    @spoonsmademefat62244 жыл бұрын

    Fun fact: McDonald's pioneered the 3rd window.

  • @kittshausman6191
    @kittshausman61914 жыл бұрын

    It’s a good ideal for drive thru I love ❤️ it. I’m so happy.

  • @BakerMadness
    @BakerMadness3 жыл бұрын

    That was a great article. I hope the drivethru never goes away. As a chef, I am all up to speed on the 3rd party delivery system. I'm not hip. I am unemployed since March, but I walk to or drive to my food. I do not use 3rd party delivery. I think they are predatory, haha... just me.

  • @isaac7769
    @isaac77694 жыл бұрын

    CNBC why are u so dope..!?👍

  • @Eric345
    @Eric3454 жыл бұрын

    Because no one likes being around people. They want privacy at home. It’s also quicker & more convenient.

  • @kingr1757

    @kingr1757

    4 жыл бұрын

    100% agree

  • @24-dinitrophenylhydrazine29
    @24-dinitrophenylhydrazine292 жыл бұрын

    Me at drive thru: I'll have 2 number 9s, a number 9 large, a number 6 with extra dip, a number 7, 2 number 45s, 1 with cheese and a large Soda

  • @hollysaga
    @hollysaga4 жыл бұрын

    That is so true im from saudi i have visited the us the uae it was okay but I remember when I traveled to Europe i was so surprised seeing fast food restaurants without drive thru!!!

  • @howtobebasic2122
    @howtobebasic21224 жыл бұрын

    love going to the drive thru, i don't have to leave my car.

  • @PhilLamX
    @PhilLamX4 жыл бұрын

    5:10 Lol, he's eating it upside down

  • @KTMsteve

    @KTMsteve

    4 жыл бұрын

    Phil Lam X I found this : www.google.com/search?q=eating+a+hamburger+upside+down&rlz=1C9BKJA_enCA651CA651&oq=eating+a+hamburger+&aqs=chrome.2.69i57j0l3.5867j0j7&hl=en-US&sourceid=chrome-mobile&ie=UTF-8

  • @BigTao
    @BigTao4 жыл бұрын

    It would be cool of you can also just park near the restaurant, order food on your phone, and staff just brings the food to your car. The app will locate your car and shows your plate number to staff. That way people can take their time ordering instead of waiting in a single line

  • @HaydenEccles
    @HaydenEccles4 жыл бұрын

    Chick-fil-A has mastered the drive-thru experience.

  • @kiera5667
    @kiera56674 жыл бұрын

    Ive been watching about Corona virus, How'd I get here? lol

  • @DJDonkeytron
    @DJDonkeytron4 жыл бұрын

    "Drive thru times got higher in 2019..." Pretty sure the employees got higher in 2019. I doubt there's any correlation though 😉

  • @ravenwillis6382
    @ravenwillis63824 жыл бұрын

    Wow that’s crazy the sign said “Now hiring $4.35 and up”

  • @ladyyyyyy4630
    @ladyyyyyy46304 жыл бұрын

    Great video!

  • @twolate2l00k
    @twolate2l00k4 жыл бұрын

    Isn't the series supposed to be "the rise and fall of..."?

  • @uthmanbaksh3530

    @uthmanbaksh3530

    3 жыл бұрын

    The drive thru isn't falling, especially during the pandemic where you can't even dine in anymore.

  • @Sum_Ting_Wong
    @Sum_Ting_Wong4 жыл бұрын

    More choice = more complication = more stress

  • @Danirio96
    @Danirio964 жыл бұрын

    1:06 that smile is an asset for the company. Better keep her

  • @tracy_cakkes
    @tracy_cakkes3 жыл бұрын

    Man now I wanna go to a drive through lol

  • @machinerin151
    @machinerin1514 жыл бұрын

    People are more OK with waiting in a drive-through line than in the real line inside the restaurant because they're sitting down *and* have their personal space to sit on their phone while waiting. Double win! I can't blame them, really don't agree with all these comments judging all these people for acting in their personal interests of comfort.

  • @iLoveTurtlesHaha

    @iLoveTurtlesHaha

    4 жыл бұрын

    Damn, that's a lot of pollution from idling while they wait in their comfy space. 😂

  • @machinerin151

    @machinerin151

    4 жыл бұрын

    @@iLoveTurtlesHaha Once the cars get replaced with electric ones - there is gonna be very little pollution comparatively, and that's it.

  • @_starbuckle_8144
    @_starbuckle_81444 жыл бұрын

    I didn't like the idea of having my information saved into the system regardless if it will benefit me....sounds like the information could be stolen or sold

  • @saynotop2w

    @saynotop2w

    4 жыл бұрын

    All they are doing with it is sending you coupons. It's not that serious.

  • @jj7958

    @jj7958

    4 жыл бұрын

    I agree but basically the same thing happens today. If you ever signed up for a store credit card and/or bank card or have an Amazon or any retail account, your information is saved in their system.

  • @_starbuckle_8144

    @_starbuckle_8144

    4 жыл бұрын

    @@saynotop2w where in the video did it say anything about sending you coupons....it said a camera would read your license plates match any credit card information to that license plates and help you by buying more...

  • @_starbuckle_8144

    @_starbuckle_8144

    4 жыл бұрын

    @Green Giant that doesn't sound bad ...what's next the IRS?

  • @zedpopper
    @zedpopper4 жыл бұрын

    We had a drive through (vinyl) record store in Independence MO in the late 70s.

  • @jzip
    @jzip4 жыл бұрын

    Thumbnail looks like they are fighting for the bag lol "mine, no mine"

  • @NathanAlderGigaBITNate
    @NathanAlderGigaBITNate4 жыл бұрын

    Honestly, as much as I love cars, I prefer eating outside my car. That way I avoid smells and crumbs

  • @tundraportal
    @tundraportal4 жыл бұрын

    5:09, he's eating the burger upside down, that's really bothering me

  • @flaco.antonio

    @flaco.antonio

    4 жыл бұрын

    Same here

  • @NAEMA911

    @NAEMA911

    4 жыл бұрын

    😅

  • @willrunriot
    @willrunriot2 жыл бұрын

    The first drive thru restaurant was at Red's Giant Hamburg in Springfield, Missouri. I would think that would be worth mentioning in a video on the history of drive thrus.

  • @MsBhappy
    @MsBhappy4 жыл бұрын

    Nothing on the dangers and increase in accidents related to eating and drinking while driving?

  • @kyledougherty1268
    @kyledougherty12684 жыл бұрын

    I can never get my food hot from DoorDash, I'm gonna stick with a drive-thru for now

  • @hamzahhamzah1837
    @hamzahhamzah18374 жыл бұрын

    Drive thru the dms

  • @AnthonyTolhurst-dw1nc

    @AnthonyTolhurst-dw1nc

    4 жыл бұрын

    With an Abrams M1A2 full speed.

  • @Helloooooo
    @Helloooooo4 жыл бұрын

    I’m not a fan of drive thrus, there’s starbucks, costa, Tim hortons drive thrus opening up here in the uk pretty quickly.

  • @qfdhvhjj7487

    @qfdhvhjj7487

    4 жыл бұрын

    Dang, ya'll still living in ancient times?

  • @omgitsme39

    @omgitsme39

    4 жыл бұрын

    @@qfdhvhjj7487 the UK is small! We don't drive as much here and if we drive to eat it's to go to sit-in restaurants rather than fast food places because we can walk to the local takeaway/they're close enough to be able to deliver food relatively quickly/if you're driving from the countryside to get food you make an event of it rather than just staying in the car. I've only ever used drive-throughs during long car journeys

  • @howietark5629
    @howietark56294 жыл бұрын

    National Drive thru day? That's the first time I've heard of that.

  • @FR-yt5ik
    @FR-yt5ik4 жыл бұрын

    Best narrator so far

  • @Dangic23
    @Dangic234 жыл бұрын

    I moved to Cheyenne Wyoming in 2014....there were no drive thru Starbucks in town. Weather here is cold and miserable 9 months out of the year. In 2016 we got 1, and 2018 the second one....lol We are approaching the year 1994 here in Cheyenne

  • @unvcht5046
    @unvcht50464 жыл бұрын

    What happened to their usual titles “The Rise and Fall” 😂

  • @mdmohsinsultan5798

    @mdmohsinsultan5798

    3 жыл бұрын

    it fell

  • @zangadilla
    @zangadilla4 жыл бұрын

    "Celebrated every july 24th" ... My ass