Phlebotomy guru Dennis Ernst tells the story of how he went from a disgruntled, burned out bench tech to a respected industry authority whose name became synonymous with phlebotomy. It took a perfect storm in his professional life to make the leap, and a wife who was more interested in his joy than his paycheck.
Filmed on the bluff behind his home on Lake Huron, Dennis talks about the ups and downs of creating a company that has served tens of thousands of healthcare professionals since 1998 and took him around the world.
Content time code:
0:50---The Perfect Storm
1:00---Professional burnout
1:35---The failure of decentralized phlebotomy
2:40---Phlebotomy-related lawsuits
3:36---Taking a leap of faith
4:30---Deciding what the industry needs
5:02---Building the company: the early days
6:00---Securing phlebotomy.com as our domain
7:04---Writing books and newsletters
7:29---Ernst & Associates is born, then renamed
8:02---Work done and work left to do
8:20---Where an immersion is phlebotomy has taken me
8:41---The Crown Jewel of being a phlebotomy authority
9:15---Divine Providence
9:45---Transitioning to new leadership
10:15---Why "retirement" is the wrong word
11:22---About the new leader of the Center for Phlebotomy Education
12:00---Words of sincerity to my colleagues and friends
Visit www.phlebotomy.com to see the kinds of standards-based educational materials we've been creating since 1998.
Want to read more personal reflections? Visit my blog on Tumblr at www.dennisernst.tumblr.com.