Every industry has there scary stories. Looking clean and sober are the 2 of them that hit most. I have been told on deliveries that some people are just sketchy and don't hold themselves up as honest or honorable. I have been told that other guys look like they are on something. I have been given the complement of "its nice to meet someone thats not on something" and makes me feel great and said at the same time. But when they need wood again they will remember me over the other guy..

@ohiowoodburner

3 жыл бұрын

Very true Dan. I can't believe some of the things people do and say delivering firewood. Joe

@ccrites123

3 жыл бұрын

That's Joe Barney! Instead of investing in his firewood business, he spends all his money on alcohol and lottery tickets. Just look at that death trap he delivers firewood in.

Joe, you are such a humble person. Your thoughtfulness and your attention to details and your unmatched integrity makes of you a true leader in life!! Happy new year and all the best to you and your family! Thanks for posting.

@ohiowoodburner

3 жыл бұрын

Thanks for posting Pierre. I really enjoy having you around. Joe

Customer Service is everything now days. I worked 46 years in grocery stores, so yes it is .

@ohiowoodburner

3 жыл бұрын

46 years? Wow! Where do you live Larry? Joe

@larrykluckoutdoors8227

3 жыл бұрын

@@ohiowoodburner The warm and snow free state of Minnesota. About 25 miles north of Minneapolis. I live in Isanti County

Once again you make some great points Joe. I have worked in a service industry for a number of years now and being professional, polite, and keeping things clean and tidy goes a real long ways.

@ohiowoodburner

3 жыл бұрын

It seems it is obvious to guys like you and me John but I can't believe some of the stories I hear from my customers...lol....You would be shocked at how people are behaving on a delivery. Joe

@johnrosier1686

3 жыл бұрын

@@ohiowoodburner I could believe it because I have seen first hand how the standards are being lowered in so many areas. I am sure I would be entertained by the stories until I realize that for some this is the new norm. Keep up the good work and remember that some folks will be happy to pay a little more for a job well done!

@rodneysweetnam8653

3 жыл бұрын

Hi John - it's Big Rodders in Ireland. Very true words you write there. The only college I went to was the University of Life. I learnt early on that I didn't have to have any more ability than the next man, just a different attitude. If a colleague was prepared to go at 5mph I would do 10mph. If somebody was asked to do 10 miles I would volunteer 20. The only difference needed was drive and enthusiasm. Likewise, in business that little bit of extra effort is rewarded ten fold, the week passes quicker and growth has the best opportunity.

@johnrosier1686

3 жыл бұрын

@@rodneysweetnam8653 absolutely!Never limit yourself or dumb yourself down to what the next guy is doing. Always do the best and be the best that you can be.

Good one Emily with the camera shake 'NO'. 🤣👍

@mattofthenorth

3 жыл бұрын

🎥 🔥😉

@ohiowoodburner

3 жыл бұрын

LOL... Joe

Service is the secret sauce in most small businesses and delivery and stacking is it in firewood! Have a good one Joe!

@ohiowoodburner

3 жыл бұрын

You got that right Chris. There seems to be people out there who fail to realize the customer is the boss. Once that is established I think you become a better service! Joe

Another good Yogi saying, when asked about his favorite restaurant: "Nobody goes there anymore...it's too crowded!"

@ohiowoodburner

3 жыл бұрын

Yogi is the gift that keeps on giving. Joe

Good stuff. You're a good teacher. I hope your camera girl is paying attention.

@ohiowoodburner

3 жыл бұрын

Thanks Mike. We have all been on a journey with this experience. It is a great thing for us. Joe

Being simple is always the better way. Thanks for being you and sticking to good ol’ kindness. It always works!

@ohiowoodburner

3 жыл бұрын

I'm a firm believer in Occam's Razor. The simple solution is usually the best one. Joe

hey thats what we say in michigan about the weather.

@Kameradschaft

3 жыл бұрын

Lol, in Southern Ontario too! Don't like the weather, wait five minutes, haha

@ohiowoodburner

3 жыл бұрын

LOL... seems to be a popular saying! Joe

Thanks Joe for some good reminders about how to treat customers. I agree with what you said, it sure makes a difference to the customer. Good video!

@ohiowoodburner

3 жыл бұрын

Thanks for the nice words OSM. I think the biggest missing element from the firewood industry is a commitment to customer service. Joe

Great business ethics- Great customer service 👍

@ohiowoodburner

3 жыл бұрын

Thanks Richard. Joe

I have watched most of your videos over the last couple months. Finally subscribed today. Enjoying from NW Ohio.

@ohiowoodburner

3 жыл бұрын

Thanks for the sub Gary. I drove thru Toledo and Holland the other day. Great area up there. There is a Instagram account I follow from Toledo, Spoolin' Around. He is a firewood seller. Glad to have you on board. I hope you are doing well. Joe

From a guy who was a fellow Ohio resident, born and raised, I'm 6' 4", 240 lbs and bullet proof, at least I was 30 years ago. What I've learned since then is once you reach a certain age you have to take care of your back. Bending over to pickup then bending over to stack, will take its toll. First suggestion is getting a motorized wheel barrow or cart. Drive it up on a platform in your truck hitch just like a wheelchair ramp.

@ohiowoodburner

3 жыл бұрын

Very nice post Robert and thanks for sharing. I realize the toll on the back etc and that was largely why I bought the Bobcat this month. Still I have a long way to go in mechanization of the entire process. Joe

Great info! Happy new year.

@ohiowoodburner

3 жыл бұрын

Glad it was helpful Zeke. HNY 2u2. Joe

Once again, great video. Your business theorys I believe is growing this channel at an alarming rate. Thanks for leaving Elvis at home!!

@ohiowoodburner

3 жыл бұрын

Thankyouverymuch! LOL. It is always great to hear from you Harold. Hope your SS is back together. Joe

I absolutely love this channel Happy new year

@ohiowoodburner

3 жыл бұрын

Thanks so much Harry. I'm glad to have met you on the channel. Joe

Happy New Year Joe! We say the same thing about the weather here in Maine!

@ohiowoodburner

3 жыл бұрын

LOL Adam... It seems a lot of places believe the same thing. Joe

Had. 4 pickup trucks here sat. 75$ per load. Load your own. And wow. They will stack it in there so neat and tight. Funny thing is. They all short bed pickups. Money is good in firewood

@ohiowoodburner

3 жыл бұрын

If the bed is 6.5 foot you can fit four rows of wood in it. If that is how they loaded it you would have a little over 1/3 cord. If they loaded the gap between the last row and the tail gate then you are about just under an extra 1/6 cord. Joe

@birdhunter2754

3 жыл бұрын

@@ohiowoodburner true. Ppl are funny. They enjoy loading there own wood kids help. Then unload it at home. I deliver a full cord of wood for 200$ yes i just dump it. One guy came back for 2and load.

That pully system for your bed is a slick idea! Also nice of you to take the time out to stack the firewood for your customers. Shows what kind of business owner you are building good relationships with your customers!

@ohiowoodburner

3 жыл бұрын

Well, in fairness they were paying for the stacking. But when someone pays me to stack I make it a point to leave them a masterpiece. Very straight, clean, no mess. Joe

@RiverValleyAcres

3 жыл бұрын

@@ohiowoodburner time is money my friend. At least you offer to stack instead of just tossing it in a messy pile.

Another good one Joe! I always enjoy your content.👍🏻👍🏻

@ohiowoodburner

3 жыл бұрын

I appreciate that Todd! Thanks for watching. Joe

Awesome video Joe, keep em coming. Hopefully 2021 will be a great year for all of us firewood business owners.

@ohiowoodburner

3 жыл бұрын

I hope so too SCF! Joe

Another great video Joe👍

@ohiowoodburner

3 жыл бұрын

Glad you enjoyed it Eric. Joe

HAPPY NEW YEAR JOE. BEST OF LUCK IN 2021🥂

@ohiowoodburner

3 жыл бұрын

Thanks so much Al! Joe

Make you own firewood kiln so you can keep up with demand! If you have an outdoor wood boiler you can run a line to it and put a heat exchanger in there.

@ohiowoodburner

3 жыл бұрын

I had looked into kilns before and they look beyond my ability to construct Brian. The pro ones are VERY expensive. I don't think I have the volume to make it profitable. At least in my area the economy is depressed. Im curious how kiln dried wood would be received here. Have to look into it though! Joe

Another good video Joe loved the cameras response when asked if they were going to help. Take care brother.

@ohiowoodburner

3 жыл бұрын

LOL She certainly helped out. She is a very good worker. Joe

Perfect business model! Thank you for sharing!

@ohiowoodburner

3 жыл бұрын

Well, perfect for me Charlie. I really think "to each their own." I know that there are 100's of different ways to make a buck in firewood but my goal was to be able to make a living doing it. I'm glad you enjoy the vids Charlie! Joe

Nice ride along Joe! I'm sure your customer was extremely happy, have a good one.

@ohiowoodburner

3 жыл бұрын

I'm hoping she was Sam. This was a contactless delivery bc of COVID. We didn't want to come into contact with her and keep her safe. Joe

Morning Joe happy new year another good vid keep em coming c u next time

@ohiowoodburner

3 жыл бұрын

You got it Toni. Hope all is well with you in the UK. Joe

Good morning Joe, Happy New Year to you all! Thanks for taking us along on this delivery. You do great work and I always learn tips. Take care!

@ohiowoodburner

3 жыл бұрын

You got it Dave. Hope you are staying dry! Joe

Happy New Year! Always enjoy your videos and share similar thoughts/beliefs/theories regarding the firewood business and incorporating service. Caught part of the live feed, nice job! Take care.

@ohiowoodburner

3 жыл бұрын

Thanks Brady for the kind words. I hope to have another live stream soon. Joe

@bradywatcherson498

3 жыл бұрын

Awesome, look forward to it.😊

Smart I like the way you present it Joe, if i was in the firewood business i would follow a lot of what you say and the way you have set up your business model, Happy New Year Joe and family.

@ohiowoodburner

3 жыл бұрын

Thanks for the kind words Harry. I'm glad you are enjoying the vids. Where are you from? Joe

Very much enjoy the videos! Really enjoy the laid back and humble character...

@ohiowoodburner

3 жыл бұрын

Thank you kindly Mike. Joe

@michaelh.2284

3 жыл бұрын

@@ohiowoodburner You're welcome, Joe!

Great video Joe! You are 100% correct in that people are finding the convenience of home shopping and delivery. The days of fighting crowds at the mall are dwindling.

@ohiowoodburner

3 жыл бұрын

I agree Keith. I know myself I hate going into town to shop.

Another nice video, you are toooooo honest. My kind of guy!!

@ohiowoodburner

2 жыл бұрын

I will have my wife read your comment Mike! Thanks LOL

Love your channel.

@ohiowoodburner

3 жыл бұрын

Thank you H2. I hope you have a great 2021. Joe

I use 2 wheelbarrow, more stable. Have the truck unloaded, but brackets will not fit on my Ram pickup. Service makes all the difference. Have a Happy day Healthy New Year!

@ohiowoodburner

3 жыл бұрын

I've never tried the two wheel one Steve. Seems like it would be another flat tire to have LOL. Joe

I ordered the same unloader off Amazon but wasn't aware of your affiliation with them but I paid 130 for it and love it so far wish I would have know I would have definitely made sure you got your % of the sale

@ohiowoodburner

3 жыл бұрын

I can't believe how well these things work! This has really made us a much better service. Joe

Good advice. Yes, it seems like home delivery is becoming more important. The other thing is that when you are delivering firewood it is actually something useful. I hope you take some satisfaction from that Joe.

Yeah Joe, get a 12' utility trailer load up the 4 wheeler and your small trailer you would be in business, and leave those wheel bower at the wood yard , you know the old saying work smarter not harder.

@ohiowoodburner

3 жыл бұрын

I had never considered using my quad on deliveries. It seems the wheelbarrows are easy enough...especially when I get help from the camera girl! LOL. Joe

That unloader if freakin genius!

On point as usual. Professional demeanor and appearance makes you a stand out. A thought along those lines when you are wearing flannel or whatever over your shirt; get some patches with your emblem made to place on your upper sleeve area and or left or right chest, sized accordingly. Should be fairly cheeeeep.

@ohiowoodburner

3 жыл бұрын

Honestly Thomas I don't wear the coat much on deliveries. In this case the wind was awful and I had a long trip between the house and truck. Lastly this was a remote delivery so I knew we wouldn't be running into anyone lol. JOe

Happy New Year Joe! I'm glad to hear you mention the importance of image while delivering, because I've been wanting to point this out for a while but I didn't want to sound like I was criticising you. That sweat stained hat is a great one for working in the wood yard, but you might consider a better looking one (maybe with your logo) for deliveries. Unless of course, you want folks to see evidence of just how hard you work! Just a helpful suggestion!

@ohiowoodburner

3 жыл бұрын

Hi there GPR and thanks for the comment. I wear this particular hat in only in my videos. It was my dad's and to me it represents his role in where I am today. It's my way of having him with me. I did a video about it back in the summer and if you are interested you can see the story behind it. kzread.info/dash/bejne/noasqNOfe8uTaLw.html But I do need to have my own hats made. That is on my list of things to do. Joe

@brianfletcher7942

3 жыл бұрын

@@ohiowoodburner check with Daniel at Arms Family Homestead to see from where he gets his hats. You’ll potentially sell more hats than shirts. Also look into hoodies. Anything to increase the college fund pot for BOTH your chilluns.

@brianfletcher7942

3 жыл бұрын

@@ohiowoodburner if you ever want to wash a hat just put it on the top rack of your dish washer and cycle it through and they come out clean as a whistle, without damage.

@bigbluegpr

3 жыл бұрын

@@ohiowoodburner Joe, that's awesome that it was your Dads hat! I completely understand your reason for wearing it.

@bigbluegpr

3 жыл бұрын

@@brianfletcher7942 That works well, BUT - be sure that your dishwasher soap doesn't have bleach in it (don't ask me why I know that)!!!

Have you ever looked at Overland electric wheelbarrows. I recently bought one (4 wheel drive version) because i have steep grade on my property. They work great and it holds 2-3 times what a standard one holds. Just throwing out an idea if it is just you or your on challenging terrane it is a game changer. You would need a trailer for deliveries tho. You could easily deliver to people that typically find it hard to get delivery service Hope this helps and keep the great vids coming. It's good to see small businesses thriving.

@ohiowoodburner

3 жыл бұрын

Thanks Paul. I haven't seen one but I will check it out. I'm always looking for innovative ideas. Thanks for the heads up Paul. Joe

Joe I don’t know if this helps save you time and wear and tear on your back, but I dump the wheel barrow out when I start stacking the first couple course. It saves me from the up and down and reaching in the wheel barrow. Of course it makes a bit of a mess to tidy up.

@ohiowoodburner

3 жыл бұрын

Interesting... I may give that a try Joe. Thanks...

Going outside now to split wood- 3 degrees at 0620 am...! Love it! Come out of her my people!

I see that only one wheel barrel was used during this video!!🤔 lol. Good video

@ohiowoodburner

3 жыл бұрын

LOL Simply coincidence Ben. I was trucking the wheelbarrows and Emily stay at the rack and unloaded. Joe.

🪵🪓🔥👍🤠👏 best to always have a back up wheel barrow 😏

@ohiowoodburner

3 жыл бұрын

They are such a huge tool for the operation. They get a lot of use. Joe

Has anyone mentioned to you the Next Door App? I had several deliveries all very close together in timing and also at the locations. Two were on the same street and three more a street away. I was wondering what the heck was going on when I finally asked the customer how he found out about me. And that's when he told me about the app and I thought that was pretty neat.

@ohiowoodburner

3 жыл бұрын

I've never heard of it Jeff. LOL. It seems I am the last to hear about new things like this. Joe

In a prior life, Joe had some serious sales and marketing training or he is just plain a genius... 😎❗️ Congratulations, you need to head up an association of firewood delivery and processing businesses

@ohiowoodburner

3 жыл бұрын

Thanks Loni and Al. LOL. Never was in marketing or sales but certainly was paying attention during my corporate years. Joe

So you need to build a solar kiln or a few to have the capacity to dry the firewood in 1-3 months? There are electric wheelbarrows now that would make the job of getting wood to a stack point a lot easier.

@ohiowoodburner

3 жыл бұрын

I have thought of Kilns but not sure if I would be able to pull it off. Maybe some day. As for the electric wb's I had heard of them but haven't looked into them. There is something elegant about the traditional wb that is hard to beat...except for a flat tire at an inopportune time LOL. Thanks for your comments Andrew. I hope you are well. Joe

I think next year in the spring is time for you to up your game.. you need to open up the bottle neck.. I suggest a live deck and anything that can load your live deck.. your japa spends too much idle time waiting for the next log.. this will more than double your current production leaving you more time to stack in rows.. more wood = more money

I like your new video today you did a really good jop today buddy how is your wood stove doing buddy

@ohiowoodburner

3 жыл бұрын

Thanks TC. The Hardy H2 is cranking out the heat for sure. Joe

Idea. Make canvas logo wood carry bags for special customers. Could bring in more customers.

What really seems to separate you from the other firewood services is going the extra mile for your customers. I had an uncle who was famous for saying “it only cost a nickel more to go first class”. People will pay more for 1st class service. My mom told me frequently to give people “13 eggs to the dozen”. You certainly exemplify those statements. Tim

@ohiowoodburner

3 жыл бұрын

Thanks for the nice comments. I do think this is something that our industry could improve on is customer service. These are skills I picked up working in Autoparts. The answer to the customer is always "yes!' Joe

After five years of business 75% is now organically word-of-mouth business we are at the same point as you we are growing in volume and are on the fence about an employee or two. We are nervous as these employees would represent you or me as the business and are uncertain they could live up to the standard however our bodies can only keep up at this pace for so long. Being an entrepreneur is challenging in more ways than one.

@ohiowoodburner

3 жыл бұрын

I am feeling every word you type GB. I will discuss employees in an upcoming vid but to me it is a very scary prospect for many reasons. Thanks for you post. Joe

@philgriswold2133

3 жыл бұрын

Look at a recent retirees with an income such as a pension that are just looking for a reason to get out of the house and a little golf money. I'm sure that you could round up a few great guys that will be hard working and respectful of your customers and your business.

You're definitely talking about Joe Barney!!

@ohiowoodburner

3 жыл бұрын

Nope. I'm not thinking of anyone specific. Really I am prob most thinking of me. I'm always judging myself and figuring ways on to improve. Joe

Not sure if you are interested in suggestions. Whilest I was watching you stack that beautiful dry wood on that customers porch, it dawned on me to have tarps emblazoned with your website, # etc on them to cover the wood with. Free advertising, keeps wood dry, make customers happy.

Happy New Year Joe! Once again a nice video! Maybe I missed it in some of the older videos, but was there a lock down for restaurants during the pandemic so far? Would you let us know what percentage of your income is generated by your sales to restaurants? I'm just curious because here in Germany we're in our second hard lock down (including all restaurants) for almost 4 weeks by 10th January, and it definitely will be extended. Some of the restaurants switched to delivery or 'to go' services, however, most of them are completely closed.

@ohiowoodburner

3 жыл бұрын

COVID killed the restaurant business back in March and April. Not just the lockdown but many restaurants were slow to adjust to carryout etc. It killed my firewood sales to them. Some are back on line but many quit calling. I was probably about 70/30 restaurants before the pandemic. Prob 40/60 now. Joe

Hi I'm a new subscribers. I cut firewood for outside wood stove. I cut 60 core of wood I am thanking about a firewood processer.

@ohiowoodburner

3 жыл бұрын

Hi Adam. If you are looking for a reliable processor for home use the cheaper models should be what you are looking for. If you are dealing with straight poles get a Dyna SC12XP. Great machine. If you are dealing with crooked logs get yourself a good saw and splitter. Joe

Hey Joe, love your videos and I’m impressed with your business model. Our needs and market here in south Louisiana is obviously different than your area, but I believe that the fundamentals of providing polite, respectful, reliable service and a quality product is the key to success. I am about to begin my second retirement, and I hope to be set to follow your lead in the fall of 2021 with a small start up firewood delivery business. Are you convinced that the Super Splitter is the way to go, and and which model do you use? Also interested in your recommendation on a bundling machine. Thanks for quality videos!!!

@rodneysweetnam8653

3 жыл бұрын

Hi Willis - it's Big Rodders in Ireland. Good luck with your new venture. I hope you record your start up challenges as I would sure enjoy viewing your journey.

@ohiowoodburner

3 жыл бұрын

You can't beat the Super Splitter. I understand they have a long wait for a new machine. Just get the J Model. It's all you need. For a wrapper I think you just look for one that is light and portable and can make both .75cf and 1cf bundles. Joe

@w.carter4639

3 жыл бұрын

@@ohiowoodburner Thanks for the information and quick reply...

Here is the link to our online store!! Check us out for your super cool, iconic OWB Tshirts and stickers! ohiowoodburner.square.site/

If you have any people wanting wood in the south western part of Mahoning county I might be able to help you out. Also if you want to test drive a Wolfe Ridge splitter some time I might be able to help you out with that as well lol take care

@ohiowoodburner

3 жыл бұрын

I can't remember where you live? Beloit? You have a Wolfe Ridge? What type? Joe

@a.l.l.firewood8883

3 жыл бұрын

Ohio Wood Burner Ltd compact commercial 28, I have a couple videos of it

I am shocked that the boss lets an employee slack off with the delivery of firewood. 😜 Tripods are great hands free tools. LOL She could have loaded the second wheelbarrow at the truck to keep the process moving faster. Yet another shining example of great customer service allowing you to charge more for a little extra work.

@ohiowoodburner

3 жыл бұрын

LOL Bwillan. She did help a lot. I would leave a full wheelbarrow at the stack and she would unload it. I would load the other wheelbarrow and bring it to her, take the empty one back to the truck. Joe

@superchuck3259

3 жыл бұрын

But without the video, who would know he did any work at all!!!!

Kind of where I live the Windy City, 🤙

@ohiowoodburner

3 жыл бұрын

I think of all the weather phenomenon out there Frank my least favorite is wind. Hate it. Joe

@stannelson2582

3 жыл бұрын

Windy in ny state too but are wind is from our politicians

I bet she loves that clean wood. I think most people who have a fireplace and dont use it is because of the mess associated with bringing the wood into the house. I think the other reason is because they are unsure of the condition of their chimney. If they learn there is a source for cleaner wood and that there is a chimney sweep inthe area they would be using their fireplace.

@ohiowoodburner

3 жыл бұрын

I think you are spot on Jason. I hope a professional, trustworthy service like OWB can change that for the customer. Joe

@ohiowoodburner

3 жыл бұрын

I agree Mr Blobby and also people are intimidated from buying firewood bc they don't know who they are going to have showing up at their house. Joe

@superchuck3259

3 жыл бұрын

@@ohiowoodburner Bringing up the Chimney Sweep thing, do you have interest in getting that business going? Or is Firewood enough work year round?

When those current “wheel barrels” 😂 wear out you should get the dual front wheel models to increase balance stability. I’m sad that I have to wait til Wednesday for a new OWB video. ☹️

@ohiowoodburner

3 жыл бұрын

I've never tried a dual before. If you know me that would be just another tire to go flat! LOL. Joe

@crookedrowfarm6100

3 жыл бұрын

@@ohiowoodburner I use double wheeled models with no flat free tires.

@rodneysweetnam8653

3 жыл бұрын

Hi Brian - it's Big Rodders in Ireland. I used to split approx 150 cords p.a. for a company and moved all my bucked logs with a large capacity double wheeled barrow. It was functional but required a certain technique, particularly when steering but it worked good in open spaces. I found that when fully loaded it was pushing my limits of stamina, but that's probably my age! The downside to them is their restricted manoeuvrability in tight situations and their increased weight and bulk for loading onto a truck as Joe did in this video. The same issues would probably afflict electric models, plus of course the increased capital expenditure. It's hard to beat a good old fashioned single pneumatic wheeled barrow for overall versatility. Keep on Splitting!

@brianfletcher7942

3 жыл бұрын

@@rodneysweetnam8653 good insight about maneuverability and extra weight, Big Rodders. I was just thinking about the extra muscle required to keep the single wheel balanced and not the extra weight that would be added due to not having to balance the load. I guess it’s all relative, huh?

@rodneysweetnam8653

3 жыл бұрын

@@brianfletcher7942 Big Rodders again. My annual splitting is now circa 30 cords with another operator and my yard machinery extends to a solitary single wheel barrow - even I had to supply it so no massive capital expenditure for the yard operator!! It's surprising how efficient it is laden up with 18 inch rings of cherry or beach - heavy stuff. What works for me is ensuring it is well balanced, with as much weight as possible over the wheel. Keep on Splitting!

Your in a nice little slice of the world you are in . You should have stopped by or drive by and honk you was in the area .See that the lake is frozen over time for ice fishing . That wood sings of quality hard and dry .If paying a lot in advertising that could show that you are not getting return customers and something is wrong and needs to change .

@ohiowoodburner

3 жыл бұрын

I am at 90% customer loyalty. That is a huge number and I work hard to keep it. I don't think there will be any ice fishing anytime soon on Mosquito Lake LOL. Could in my back yard though. Very wet. Joe

are you saying, "wheel barrel"? huh???😂😂😂. anyway, love your channel, business and attitude!👍🇺🇸

@ohiowoodburner

3 жыл бұрын

It's an Ohio thing! LOL. Joe

@h2300

3 жыл бұрын

@@ohiowoodburner that's a new one on me but hey...vive la différence!😀

Hey Joe, just checking to see if you received the email from 4 Seasons Firewood in regards to the sticker exchange.

We deliver to moms and Dads welfare children! Lol Rain here also! Freeze/ Thaw constantly! Keeping things a mess!👍🏼🇱🇷

@ohiowoodburner

3 жыл бұрын

My yard CANNOT get any wetter. Of course I said that yesterday too. Joe

Joe, great video! Like you alot of my business come from word of mouth! Most of my new customers came to me because i deliver and stack wood. I like what you have done for this lady you delivered too. Do you offer a discount if they pre-order up front? Do you have a set fee for the 4'x8' and then a delivery fee? Or just a standard price.that includes delivery and Stacking! Great job with the videotaping Emily!

@ohiowoodburner

3 жыл бұрын

Hi Craig. I really don't offer any discounts. I don't see them as the way to gain business especially when my limiting factor is supply! If I am able to pull my truck to the rack I usually don't charge to stack. I only charge when I have to use a Wheelbarrow. I just charge off my set prices for qty and the stacking fee for it. Joe

@craigwilson9560

3 жыл бұрын

I am the same way. I don't give discounts myself! I like that tarp thingy in your bed. That is awesome! Makes quick work when delivering!

I always laugh when you say you’re a “firewood delivery service”, I believe you’re actually a firewood business. Keep up the great work Joe.

@ohiowoodburner

3 жыл бұрын

Thanks Joe. It prob doesn't matter what I refer to myself as...I just like selling firewood! Joe

Hey Joe, please tell me the types of tree species you make your fire-wood from and tell me which is the best.

@ohiowoodburner

3 жыл бұрын

I try to stick to the "Big 4." Oak, ash, cherry, maple. Still there are a lot of great hardwoods that we come across...beech, elm, sassafras, hickory, locust to name a few. I think choosing a best species is a matter of debate. For me the best all around firewood is Ash. Joe

@ceedee7779

3 жыл бұрын

@@ohiowoodburner Thank you very much Joe..stay blessed

Joe, In regards to online sales and invoicing, is there a payment vendor that you have found to better than others..? I see a fair bit of ads mentioning Venmo, or PayPal. Thanks!

@ohiowoodburner

3 жыл бұрын

I think the are all good. I use Square. You can take credit cards on site, email or text them a link. It is secure and takes liability away from the business. Joe

They say that here in indiana you can experience for seasons in one day here in indiana

@ohiowoodburner

3 жыл бұрын

Same here Dale LOL. We went from 5 inches of snow to a monsoon in one day. Warm and windy...then back to snow at night. Joe

I live in northeast Ohio who do you buy your log 🪵 trucks from

Great video Joe. What's a good price over there for a cord of wood your buying to resell? And is it from a large scale producer or smaller? Thanks!

@ohiowoodburner

3 жыл бұрын

It seems where I live the going rate for a cord of hardwoods is around $150--$180 a cord. It doesn't matter what season or if the producer is a big operation or a homeowner selling out by the mailbox. Still you need to look at what you are getting before you buy. Joe

@brianswiger3374

3 жыл бұрын

@@ohiowoodburner Thanks a million for the reply my friend. I live a couple hours west of you in Ashland and that is typically the going price around here. What I would do to have the room to get a log truck here lol. Your work is amazing and I love the videos so keep up the good work!

Hi Joe - it's Big Rodders in Ireland. Really enjoyed getting a feel for your surroundings by the views as you journeyed to your delivery location. I trust you got my email of Dec 29th.

@ohiowoodburner

3 жыл бұрын

We live in a great part of the USA Big Rodders. Glad I can bring it to you. I did get your email but I am WAY behind...many emails, mailing shirts, making wood, keeping my feet dry LOL. Joe

@rodneysweetnam8653

3 жыл бұрын

It's Big Rodders again. Super, I look forward to seeing more of your countryside. I'm tempted to offer some advice to your Head of Video Production for her not to get above her station, she hasn't got to Hollywood yet, and to help out her Old Man in his hour of need!

To make money at this type of delivery and service you have to charge around $250 per half cord. Otherwise I don't see the profit. Purchase logs ,move with tractor, cut, split,move, stack ,sell ,load cart, load truck, unload truck, stack at customer, clean up , get paid. Track your time sir. Look to make at least $50 per hour or you're waiting your time. Everything is so expensive.

New subscriber! I have a property with a lit of Sycamore trees. I see you have Sycamore logs in your pile. What is your opinion on Sycamore as firewood? I don't have a fireplace but enjoy the chainsaw and hand splitting to give away firewood to friends.

@ohiowoodburner

3 жыл бұрын

Hi David. This load is 100% ash. I think I have a few sycamores in other areas of my yard but not in this one. I don't have much experience with it but it seems stringy to split and dries out super light . I don't think it is a good btu wood but certainly burns decent. Joe

@rodneysweetnam8653

3 жыл бұрын

Hi David Neral - it's Big Rodders in Ireland. Sycamore is my favourite wood to split, straight grained with easily split bark like beach but less likely to explode under pressure. Heat wise, my records indicate that it provides 2400 kWhs at 30% moisture content per cubic metre. By way of comparison Ash is 2600 and Beach is 2700. At the same moisture content Sycamore weights 700kgs compared to Ash 757 and Beach 786. Compared to the rubbish I have to process, if I only had Sycamore to split I would be in splitting heaven!

@superchuck3259

3 жыл бұрын

Backyard fires for camping/smores are fun too, no need for a fireplace.

How many Daughters do you have? It might be nice to have a few Sons-in-law to help out. Just a thought!!! Have a great Year. God Bless.

@ohiowoodburner

3 жыл бұрын

NO!!!! LOL. I can't handle that now! I have two daughters. Both are great individuals, smart, hard working. Joe

How do you figure your extra charge for the time stacking the firewood? How can it be cost effective delivering small amounts because of time. Delivering has always been a problem many times I could process two loads in the time it took to deliver the one. I'm trying to grasp your model.

@ohiowoodburner

3 жыл бұрын

I think a lot of people get hung up on the retail price of firewood. I call it "commodity price." That is the price you can buy it any day of the year. I even buy it at the price and resell it. Also, a 1/4 cord is NOT worth a 1/4 cord. If you can sell a cord for $400 that does not mean a 1/4 cord is worth $100. A 1/4 cord is worth much more. Just like a 20oz Dr Pepper costs more than a 2 liter bottle. Delivery is a fee, stacking is a fee. For me I stay away from the home heating market bc those customers are looking for cheap firewood. I sell to people who only burn occasionally and will pay a value to have clean, seasoned firewood. I made a vid back in the summer call "value added firewood. I think I explained it better there than I did in this response. LOL. Thanks for watching Bill. Joe

@billc3405

3 жыл бұрын

@@ohiowoodburner so you are saying you market your firewood to a retail market only that's willing to pay the same price for a 1/4 cord then what a cord would bring in so called wholesale.

Home delivery and pre paid bundle delivery will be soon.

@andystampfli9127

3 жыл бұрын

Add a 2or 3 bundle min. Run it on top of other deliveries or hopefully a bundle route 1 day a week. Think about it. If you put a small delivery charge on a face cord of bundles and can deliver the whole thing in an afternoon... It's worth a try

@ohiowoodburner

3 жыл бұрын

I think there is a market for bundle home delivery. I see a fleet of small trucks, monthly subscriptions! Joe

@andystampfli9127

3 жыл бұрын

@@ohiowoodburner I think to start you could just deliver them in route to other deliveries. But definitely see it could be a just bundles 1 maybe 2 days a week. For a Saturday side gig 👍. The start would be the question. I don't think it would stand alone. Even order sheets on a road side stand would help for the start

@superchuck3259

3 жыл бұрын

​@@ohiowoodburner If you could get a deal/marketing agreement with the News Papers in your area that have routes. I use the Free Papers from their attempts to get me to subscribe as starting fuel for my fireplace, but I do sometimes read the advertising on the outside of the paper, so they are getting some eyeballs(additional circulation to increase Ad revenue for holidays/Black-Friday. So put an advertisement on the newspaper bags or an insert wrapping the paper on a select route of firewood. My thinking is basically brainstorming. The idea is to get customers close to your business and deliver on a route like the paper. Maybe the paper-route has marketing info about home values and you can target your potential customers better. Also for marketing, you have your t-shirts and could give away coupons to that restaurant that cooks with your wood. Heck partner with them on the advertisement in the paper. In 2021, working together, positive thinking and ideas turned into action will be the way to success! I have nothing to gain but the good feeling from giving some ideas that could help you serve customers better.

How much extra do you charge for wheel barreling and stacking?

@ohiowoodburner

3 жыл бұрын

Depends on size of the load. If I can back the truck to the rack there is no charge. If I have to use the wheelbarrow i'm around $50 for a half cord. In this case this is a prearranged deal so it was part of the pre-purchase. Joe

@superchuck3259

3 жыл бұрын

@@ohiowoodburner Yep repeat business is ideal as you can count on that revenue over time. Getting new customers is expensive. Keeping them is cheaper.

If the place is a dump should you say how beautiful it looks?

@ohiowoodburner

3 жыл бұрын

LOL...Yes. There is always something nice to be said however. Sometimes you just have to look harder. Joe

Do you pay for the logs? Or are you a cheaper means of disposal for the loggin people?

@ohiowoodburner

3 жыл бұрын

I buy mill rejects and tops from logging jobs. Joe

That looks like premium firewood,you should charge more.lol

@ohiowoodburner

3 жыл бұрын

Great idea! Joe

I cannot find the link for your rollaway truck bed

@ohiowoodburner

2 жыл бұрын

www.amazon.com/dp/B0184VX1UM?ref=exp_ohiowoodburnerltd_dp_vv_d You can also buy them at Harbor Freight

@rexodell2431

2 жыл бұрын

@@ohiowoodburner thank you!!

Have you thought of refer a friend discounts? Cards with the original customer name that a friend shows you to give 5 - 10% next load? Especially in firewood people try to stay with who gives a good product. Not the jpf's

@ohiowoodburner

3 жыл бұрын

I haven't found the need yet to do things to drum up sales. At least yet. My sales outpace my supply so I just rely on my website for sales. Once I get my supply chain figured out i will do these types of programs. Joe

I see a lot of startups going that route with branding, social media, websites ect. Then I hear about them from new customers. Didn't show up on time, didn't stack up to a full cord, can't get ahold of them anymore, wood wasn't dry ect. If you're wise to the CBA "cost benefit analysis" it doesn't really "pay" to go that route. Keep it simple and just don't be a drunk degenerate con artist, show up on time, answer the phone and bring the quality and quantity of the wood you promised in a road-worthy vehicle and people will call you back for life

Cold in Ohio ? LOL! You have no idea what cold is

Most (99.5%) of my residential customers buy for #CavemanTV

Before the dump bed, we used the same firewood unloader 22 yrs ago! 👍🏼🇱🇷

@ohiowoodburner

3 жыл бұрын

I think it is such an inexpensive, elegant solution. Why didn't we ever think of this before? All those times I spent shoveling mulch out of the back of a truck! Joe

@stever2633

3 жыл бұрын

@@ohiowoodburner hi Joe nice video once again... the conveyor I inherited worked great in the ribbed insert bedliner like yours, but I had trouble with it in my tundra with the “grippy” spray-on liner... makes me want to go get another insert!