I complained to Maytag about this two months ago and they "said" they extended my warranty an additional year. Yesterday I received a notification that I need to renew my warranty by the end of June or "may" likely be responsible for repairs after the warranty expires in November (my original 1 year anniversary of the date of purchase). I may just contact a famous class action law firm as I believe there is a case. BUYER BEWARE!

Love this unit, had mine for the past 12 years, I do 15-20 washes a week, thing works awesome. Only now after 12 years have the bearings gone bad.

@benjuarez6613

5 жыл бұрын

John Boudreau bullshit

@tylerd1132

5 жыл бұрын

My grandmother had hers since 2009 still going strong till this day

I think it's safe to say that Maytag today is not like Maytag in the past. That's what I heard from everyone. I heard Maytag is made made by Whirlpool? and Whirlpool is made by Kenmore? and Kenmore is made by Frigidaire? and the list goes on and on....that's the problem with these washers nowadays...cross products...I still have my old old old Kenmore that was purchased approx 10 yrs ago at Sears...still working like a charm..used to use it daily...washing towels for my wife nails salon...never had to have it service or anything..I dont use it anymore bcz it smells so bad...but i still save it in the garage bcz it has a sentimental value to me..i bought a front load Maytag a month ago...exchanged it one week after purchase bcz it was shaking, vibrating and making loud noise on final spin cycle..got another Maytag, one model up...and guess what? same problem..will contact RC Willey and Maytag on Monday...will probally return the p.o.s! will look for a top load! fuck these front loaders..they are all piece of shits.

@doctorfeinstone6524

6 жыл бұрын

Ra's al Ghul that's because Maytag doesn't exist anymore. They were bought by whirlpool in 2008.

100% Agreed. I just bought a $350.00 Repair and 1 year extended warranty from Maytag for my Maytag 4000 Series Washer MHWE400WW01 to fix what is certainly a bearing and seal issue. Maytag booked the first repair shop for today and they did not show up or return my call as they promised (BBB shows them with an F rating - nice). Called back Maytag and they semi-coordinated another certified repair shop out of Brooklyn (Also an F on BBB and a 1.2 on Yelp). incredibly sad for what should be Maytag dependability. If I didn't have a back injury and the constraints of recent surgery, I'd fix it myself for $25 in parts and a couple of hours well spent. This is unacceptable MAYTAG!!!!!

@deathharpproductions3094

2 жыл бұрын

Yes! Exact same model! But its $60 for the parts and takes an hour. But still, it sucks

@mshmovie

2 жыл бұрын

@@deathharpproductions3094 I replaced the Maytag machines with another brand that's top load and it's thankfully been solid. The new house we're building will have zero Maytag appliances in appreciation of their quality and customer service. Never again.

we had our washer for 8 months the first time we had to have it repaired for around $600. now a few months later its happening again this has left such a bitter taste in my mouth.We work hard for our money and expect to trust a brand when they tell us they take pride in their workmanship and have quality products .This is bad business Maytag. Disappointed !

I am having the same Issues! Purchased in December 2011. Noises, shaking and rattling started approximately 2 months after purchase. I kept telling my husband this is NOT normal. This NEW machine should not be doing this. I started a load this morning. I could not take it anymore (banging). I decided to check out reviews on the internet. OMG! I did not initially research because it was MAYTAG - dependable. I'm calling customer service tomorrow. Warranty expires Dec 2012. Thank you ALL !

I am seriously considering a class action lawsuit. They are now pushing us to renew our annual maintenance agreement just for the washer but yet have not received one for the dryer. I know a great firm based in Alabama (Beasley Allen) and I may just reach out to them. I called Maytag and they extended my warranty out another year (or do they said) and now I am getting notifications that says that my warranty is about to expire. Crazy! Never again will I buy they products after this!!

@fantasy1134

6 жыл бұрын

stinkerflat1 get them. Surely they are perpetuating fraud

I wish I saw your video before I got mine! I was 2 days pass manufacturers warranty and forced to buy an extended warranty. Turns out the repair cost is greater than the cost of the washer so I declined the repair and opted for a $500 replacement voucher from sears but is still in a frustrating process. I wrote Maytag just now hoping they do the right thing since I think it was falling apart even before that day but I just didn't see it. I put a video up about it also hoping it may help others.

@deathharpproductions3094

2 жыл бұрын

WOW! Considering bearings cost about $60 and you can do it yourself.

Ours did this just over a year after purchase. Same story as the rest...repair is so much I just have to replace. I know that with anything you purchase, there can be problems, but if so many are having the same problem, it has to be a defect. Because Maytag will not remedy the problem, I will not be purchasing products of theirs again.

This sounds EXACTLY like our washer. I came online looking for information on this model as it's so loud we can't be home when it's running. Thank goodness we purchased the 4-year extended warranty! We bought the washer in December 2011 and it's been getting progressively, noticeably worse since the end of last summer.

This is why I bought a 4 year warranty with my new set. My old set was a nice front loading set, but we moved across country and paid movers to do all of the packing/moving for us. I used my whirlpool set 2 days before the move, no problem. I get my set, the first time I use it...it sounds like a plane taking off in my house. We had no proof it wasn't doing it before the move. Thankfully I just got a new set. From now on, I will video record to prove all appliance work properly.

got one free and made a new 3 spoke bearing support out of harden steel and powder coated it. The aluminum design is all wrong for the bearing to drum support.

this is horrible!!!!! I was thinking of buying one and now I know not to. Thank you for making this video. Sorry this had to happen to you.

Quick update: I have reached out to a prominent law firm who handles class action suits. Awaiting word back from them. Will keep you posted.

We bought this house 6 years ago and the previous owner left it. It is now making a similar noise.

Same here, we have Maytag 4000 series for 6 months and it starts to make that rattle banging sound when it spins fast

My Maytag bearing went out each year after I bought mine. It was covered under warranty for the first two fails, now Im out of warranty and they will not do anything about it. VERY bad experience will never buy maytag again or any of there associated brands.

@deathharpproductions3094

2 жыл бұрын

Same experience. I pay about $60 for new bearings each year and do it myself. Still, huge PITA! Won't ever by another

Mine did the same thing. I finally got them to split the cost in fixing it and it's been great since. I love it now. I can wash my bed comforter and it'll al oat be dry when I take it out. But upsetting how it was handled to be fixed.

Same issue with mine..Paid a repair guy to come look and for him to say the drum is shot and not worth replacing. Never buying a Maytag again!!!

Fix it your self. I did. Saved a boat load of money and took me an hour. I understand I shouldnt have to be fixing it in the first place after a year and a half. I have top loaders that are over 20 years old and only replaced the clutch once. Diy isnt crazy. Just meets your demand.

Just happened to me today....Only half was covered for repairs....we are responsidle for an additional $750 in parts and labor

When we had a repair person come out to our house he said he averages about 8 repairs per day.

I guess I was fortunate to make it almost three years. I thought it sounded wrong within the first couple of months, so I called Maytag. I was told is normal for the machine to be louder than we were used to. Well now my machine sounds exactly like the video. I will be calling the consumer product safety commission to register my complaint as well. Even three years is not acceptable. No more Maytag for my family!!!

How do I troubleshoot when the washer will not come on ?

Not exactly sure what's wrong with your, but my was knocking too. I'm a DIY guy, so I decided to open the back panel. I realized that the exhaust tube that lets air out when the washer is spinning had unhook itself. So as the washer is spinning, the exhaust tube would knock around the inside wall. It's also obvious that the tube would unhook itself when spinning because no support. The exhaust tube needs to be mounted better. I solved my problem using foam tape and a screw. Hopes this help.

Our 4000 series started making noise about 11 months after purchase... it went from making the loud whining noise to eventually knocking like yours. I'm going to have to purchase a new washer, and since ours is a stacked pair.. i'm stuck with either buying an identical unit with extra warranty.. or finding something that looks similar and making my own stacking attachment.

We purchased the same unit 6 years ago and the F28 code appeared where now we have to replace the central control board and master control board. The cost to replace the CCU was $225.00 and now the master control board cost is $350. I'm upset that we can not find an inexpensive solution to the issue, so have now decided to purchase a top load washing machine considering front load washing machines now have panel board issues if not properly balanced and such. I'm sorry you purchase a defective product, but at least my dryer is still functioning. Now heading to the store to purchase a new top load washing machine. Ugh!!!

Ok people who have commented. I am going to reach out to a major class action law firm on Monday regarding this issue. If this goes anywhere, I will let you know.

I had the same problem with mine less than a year after purchase. Maytag fixed it once and now, about 2 years later, it is breaking down again with the same problem.

Mine is making similar noises... anything come out of the class action route stinkerflat1? Has anyone tried fixing it themselves if the warranty ran out?

Maybe you got a bad one, I got mine used and it's been running strong for 7 years and just now gave me a problem and I have 3 daughters so you can imagine how much they've been used

Ours shakes like hell too, its exactly 1 year old! Our are stacked, so it shakes both units when at highspeeds and bangs into the wall! Please let me know your results.

Mine sounds like a jet taking off. Even my neighbor can hear when I was clothes! I bought an extended warranty and I hope they fix it when I call them next week.

Is it still under warranty

I still can't believe no CA suit exist... I ended up taking my 4000 back to home depot and they gave me store credit, which I used towards an LG 2655HVA wash machine. I couldn't pass up the deal on the floor model! I hope you get everything resolved and have better luck with your next wash machine.

please let me know if you are going for it. my mom just recently bought this thing, and based on the reviews, i'm expecting it to break down. she went against my advice and did not research the product.

Sorry to see this happen to you after 6m... 1. stinker, are you sure you didn't get a lemon or one of the lemons in the basket? 2. Maytag must have sold thousands of the 4k model, it seems only 0.01% are bad? 3. I think we would have already seen a CA lawsuit brought upon Whirlpool if the #'s were different!? 4. To be honest, despite knowing about the problems, I bought the maytag 4k and 5k (gas dryer) 5. Got both floor models for 1k, purchased 4yr warranty through HD with savings... GL to you!

pentagas, how much liquid soap are you using with a big load? i've read articles stating you are only supposed to use a "teaspoon" of detergent with these machines... they only use a few gallons of water in their cycles. a 75yr old guy in the appliance business said these problems are occuring because people are using too much soap! the suds get where there not supposed to be and it gets into the bearing housing. it only takes a few washes to rinse the bearings of grease. BAM!

Had mine for 13 months and started this same thing! Notice the Warrantee expired after 1 year. No more Maytag's for us .. brutal

Ours did dame thing, just short of a year of having it. I actually purchased the extended warranty plan so they came right to the house and did the repairs. They told me the repairs were almost as much as what the machine cost. I asked why they just didn't give me a new machine and he said it was happening with such regularity that them replacing the bearing would last longer than if they brought a new machine out...

@deathharpproductions3094

2 жыл бұрын

THEY ARE SUCH LIARS!! Here, I will prove it. Here is the part number- just go look how much it costs. For Maytag 4000 series, bearing kit part # W10290562 $1100.00? Try $60

Exact same thing happened to our new washer. Defective product. Can't believe Maytag don't back their product with a recall. Shame on Maytag for this.

If I were to buy a Maytag 4000 Series Washer, I would buy it with the extended warranty

Call and demand replacement parts! Mine was doing the same thing, they sent new parts and I was able to replace it myself. The internet is amazing. Google how to repair bearings on a washing machine. It isn't rocket science.

I have the same washer with the same problem. I purchased mine in 2011. in 2013, the bearing went out. I replaced it myself. It was easy but i wasn't going to let Maytag rip me off, since the warranty expired. It worked perfectly until a few weeks ago. The same noise came back and I am going to replace the bearing again. I guess they only last about 2 years. I guess I'll keep doing this until my matching dryer decides to die and then I will replace them both. I stack mine, so replacing just the washer isn't really and option and I can't go back to a top load because I only have space for a stacked washer & dryer in my new house.

@gchavez5050

8 жыл бұрын

+Jon Conk Hi Jon. I have the same problem. Where did you buy the bearings?

@gchavez5050

8 жыл бұрын

+Jon Conk Hi Jon. I have the same problem. Where did you buy the bearings?

I am in. Bought Maytab 4000 in October 2010. Bought second set in December 2011, it sounds like a jet. Now the other one sounds like a jet too! They are only repairing the which is less then a year old. Because I didn't buy extended warrenty (I was confident in the Maytag), for the the that is two years old, they say I have to pay $700 to repair drum and bears. Can you believe it. I am so angry with Maytag.

we've had ours like 5 years but its doing the same thing, our old one was a maytag from the 70s that still worked pretty well.. go figure

I'm having the same problem, luckily I got the 3 year repair warranty, but still it's a little over a year, how is it that companies with shady products and bad reputations seem to always buy better companies with better reputations and flush them down the toilet.

Never heard back from the firm. May try another.

This washer now is a leading HARLEM SHAKE VIDEO - see the link in the video description.

We have the same washer, and 14 months after purchase...same exactly problem. They won't repair under warranty.

mine did the same thing,its the bearing in the drum,the whole drum has to be replaced,on mine it was under warranty,cost is 700.00 for drum.

Quel horreur de machine you're showing !! But mine works very well. I have the same model. Its spinning speed is 1300 rpm and I hear a normal noise, towels are very squeezed after spinning cycle. I don't know if Maytag Canada is different (here), but as I see in this video (and other complaints here and overthere), I'll think twice in future purchases. Thanks for this video.

same thing here. I wish I had seen this. Anyone had any resolution? I hate that we have to get a new one.

@David-ib2rx

10 жыл бұрын

Maytag (Whirlpool Corp) was contacted and after many emails, no help offered. Pictures of the bearings were sent showing the bearing seal failed and water ruined the front bearing and the sleeve that holds the bearings was full of rusty goo. Repair estimated at $550 - parts & labor. Home Depot has new units for $800 (although I would not buy Maytag again). I repaired the unit myself - very straightforward and there are a few KZreads that help. The bearings run about $40 with shipping. The bearings are pressed into the rear drum housing - which is a plastic resin - which takes a gentle touch to remove and install. The complete rear drum and bearings runs $365 if you do not want to deal with removal/install of the bearings. I believe that this fix will fail again after two or three years as the bearings/seal if not engineered to provide a long life.

@AmyHamilton

10 жыл бұрын

When I called Maytag with my serial number they said they couldn't do anything unless a certified tech said it was a bearing issue. I had read online that one person had theirs covered. We had a tech come out and verify the bearing issue. He called maytag and they shipped the parts for free. We had to pay for the install which was around $300. When I asked maytag to cover the install costs they said that they wouldn't pay for it.

I didn't even have mine for three months! paid a ridiculous amount of money and it doesn't work! Have had to have it repaired constantly! I am so disappointed in Maytag! Now it is throwing code 21

This washers have big tubs but that does mean you are allow to do more than a blanket at a time....

Mine too. Repairing currently

Just happened to me today a little over a year ago purchased! Freakin Maytag! Same thing happened to me, sounds like it is taking "flight", then the ring on the inside broke, then water started leaking out, then....you guessed it, it will not freakin "spin"! NEVER Never Never will I buy another Maytag. Yes, Bring on the Class Action!

Same problems I have had pure He$$ out of both my washer and dryer same model. NEVER again would I buy another Maytag again.... Anyone with a set they recommend please let me know!!! Ive had mine fixed already twice on both washer and dryer

@yambo59

7 жыл бұрын

Speed Queen is your best bet, commercial duty American made and built like the old school washers in the 60's and 70's - I bought one and love it, really performs well and comes with a killer warranty.

maytag is actually now owned by Whirlpool

I purchase mine in 2011 and it just started actin up. The repair man said the bearing was rusted. How the heck is there rust? Of course, it's not covered anymore. SMDH.

Another bearing failure here. Washer made metallic clunking noises during spin/agitation for a couple of months, then last night it sounded like a Claymore mine went off in a bank vault. Now the drum won't even spin. If anyone gets a class-action lawsuit together, please count me in. I'd be happy to provide contact info.

Mine just broke this afternoon, it's like a train rolling in the house.

Buy a new Speed Queen. They still build machines for the home user. It's build quality is excellent. In fact for example, their top load washers are all metal both the outer drum and the inner drum. The drum sits and is bolted on a metal frame not hung. The timer and the nobs on the Speed Queen are analog. Unlike you see on those cheap a** washers that cost $800 or more that rip apart when they get off balance and a crappy computer board fails. To get a Speed Queen they are sold at a specialty appliance store locally usually in the area. They cost a little more than the average top load washer, but what I've seen on youtube about other peoples new washers break badly after such a short time/ It is worth it to buy a Speed Queen. If you have to buy used buy a washer built between 1990-2000 Wirlpool Kenmore. That's when the built great top load washer. Now a day Wirlpool/Kenmore have lost their touch. Good luck.

@yambo59

7 жыл бұрын

YES PEOPLE, JOEY IS RIGHT, SPEED QUEEN IS THE ANSWER. I bought one and its been great, commercial duty American made in Ripon, Wisconson with great performance and best warranty in the business.

Got one of the same in the bahamas less a year

My 4000 series pile of shit had wiring harness come apart because they used the cheapest aluminum stranded wire they could find ... I will never buy anything Maytag again!

I have the same piece of crap! On it's 2nd overhaul! haven't had it 2 years. Each repair cost 1100.00 plus Maytag should have a recall!!

@deathharpproductions3094

2 жыл бұрын

OUCH! Considering the parts cost $60 and it would take an hour to do it yourself. Yikes!

Same thing happened to mine

Same thing with mine at 8 months. The repairman said the main bearing is shot. I ran it for three more months until it leaked all over. DON'T BUY THIS CRAP.

At Home Depot at the moment. This washer is on clearance and its obvious why now. Having to get a new washer. This one is a piece of crap

That guy in the video broke the inner tub spider or the bearings because overloading. ...

Me and my gf bought this June last year, the bearing has went twice in the first year...it just went again yesterday and I'm out of warranty. I follow all there directions, clean it, use high efficiency detergent and it still goes...wtf, I thought Maytag was supposed to be the best, I should have researched this piece of crap

I have mine for more than 7 years with no problems.....except for need of water pump clean up

@yambo59

7 жыл бұрын

Hate to say it but Samsung isn't much better, top loaders are exploding and under massive recall, and the front loaders have tub mounts called spiders that the wash tub is attached to, the bearing and seal goes bad in a few short years, water leaks out and eats up the pot metal on the spider dissolving it and tub comes loose from the drive frame, its a real mess look up YT videos on it.

Ours did the same thing... Switched to Samsung!!

Speed Queen.....the best

Wow since maytag isn't maytag, but Whirlpool their quality has went down the drain. Sounds like the spider broke. If that is still the same part when it was maytag, but with Whirlpool who knows.

Mine is silent an I paid 200 lmao

I bought mine in Dec of 2010 and it will get worse. Mine does the same thing

Maytag 4000 SUCKS!!! It has serious manufacturers defect with in the first year. I was late in responding to sound and now am paying price.

Has your wife been sitting on top of it when it's on fast spin?

I have same problem. $422.00 to have it fixed!

Let me know, I will join you in a class action lawsuit.

GET A SPEED QUEEN

we have the same issue! agh!!!😡

mine is doing same thing wtf

I am a repair guy...I have a shop full of theser one year old Maytags...all destined for the scrap yard.....not worth fixing...you cannot make chicken soup using chicken SHIT !

@Brownfam27

8 жыл бұрын

+moe roy Whats a good brand to buy?

@1marceltony

8 жыл бұрын

+Mr & Mrs Brown older top load washers with old style agitators,,,,and same with dryers...5 and up to ten years old in good condition are the best.....ALL new stuff in garbage

@Brownfam27

8 жыл бұрын

moe roy I appreciate it, going shopping for an older model now

@1marceltony

8 жыл бұрын

good luck....

@BJcanal270

8 жыл бұрын

Haahaaahaa I don't agree with you......here in Inland empire are must Front Loaders are wort to fix except for must LG Troms that computers and inverters are one piece and very expensive to buy a new one, still some guys invert money on them, I don't. ....

that's because maytag is not maytag anymore you need speed queen

@BJcanal270

8 жыл бұрын

Same thing.....inside are made by the same companies

@catkicked

8 жыл бұрын

yeah whirlpool only thing is left of maytag is the name look at some of older maytag you will see a big diffrents

@BJcanal270

8 жыл бұрын

+catkicked All brands are about the same.....

@BJcanal270

8 жыл бұрын

+catkicked I'm a 20 year experience tech......and the place I buy appliances is filled with all American brands....

@catkicked

8 жыл бұрын

lg is not usa made check the model tag on dryer had one for 8 mouths not a great washer. speed queen is us made works great

This washer is by far the biggest rip off and biggest shit box I have ever owned. My whole house vibrates when I use it. The pump broke and there are filters that clog that they dont even tell you about......stay away!!!!

Omg bro are you pissed off? Stop washing your bowling balls in it then? You use deft wtf bro? Sounds like you need to take a shot of midol right now! You shouldn’t be doin that? Not after 60 years bein alive!

buy a MIELE!

Wow I am not baying this 😫

-BUY A MIELE!- ^ -Too overpriced get Samsung.- ^ sometimes they explode and malfunction. please get a affordable speed queen.

@drdegutrez8458

7 жыл бұрын

how about a speed queen?

@yambo59

7 жыл бұрын

I bought a Speed Queen top loader and LOVE it, its a commercial duty machine made in America in Rippon Wisconson by Allied commercial laundry system. First new washer ive bought in decades, I saw what was in the stores and ran for the nearest speed queen dealer, great factory warranty too. The Speed Queen is built like the old school top loaders and runs like them too - they wash faster better and last much longer than anything else on the market.

Way over done spin and drain cycle on these fucking washers

YUP! But, you can easily fix it yourself. These are not great machines and not at all designed for heavy loads like blankets and towels. Has nothing to do with the juice you pour in. I have replaced the bearings in mine 3x. Part # W10290562 for Maytag Series 4000 machine, Model #mhwe400ww01 Fix it yourself for under $70. God knows there are plenty of DIY videos on here about it. But yeah, garbage

it's a piece of junk