Toyota's improvement activity has spread throughout the world as ‘KAIZEN’. You may know that KAIZEN in English means ‘continuous improvement’, but you may not know that KAIZEN in Japanese just means ‘improvement’. The concept has evolved. The base of improvement activities in Toyota is to eliminate wastes thoroughly. What’s great about Toyota is that they clarified the definition of waste. They named it ‘The 7 Wastes’. The 7 wastes are Defects, Overproduction, Waiting, Non-Added-Value Processing, Transportation, Inventory and Motion. Another pillar of KAIZEN activity is the PDCA Cycle. You can't achieve KAIZEN without the PDCA Cycle.
The 7 Wastes and the PDCA Cycle are the core of Lean Six Sigma and have become the foundation of improvement activities. In strong opinion, the goal of Lean Six Sigma is to embed the PDCA Cycle in every single business operation in the company.
(Process Improvement Methodology for Service Operations, PMP, Project Management, Lean Six Sigma Japan, Six Sigma Excel: Episode 6)
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