UPDATE: Today I got a new adjuster! It’s been almost a month since I posted this video. Still have not heard from anyone until today!

@SFzip

19 күн бұрын

keep us posted

@foys777

8 күн бұрын

I just dropped off my Model3 at that same location. I also have Tesla insurance, Tesla app says waiting for estimates, I call my Tesla claim adjuster to no avail.😂 I hope I’m not paying my deductible since the fault is not mine. The other party agreed that their insurance will pay for the damage. Fingers crossed.

@vegasteslafamily

8 күн бұрын

@@foys777 very curious to what happens. Very similar to my situation, I had to pay my deductible, almost 4 months later I still have not heard from my new adjuster and have not gotten my deductible

@vegasteslafamily

8 күн бұрын

UPDATE: left a few voicemails with my new adjuster, asking for a call/text/email back for some update. Absolutely nothing yet 🙃

@foys777

2 күн бұрын

UPDATE: I finally picked up my model 3 yesterday. I had to pay my deductible out of my pocket while my Tesla insurance reimbursed after they’re done beefing with other parties insurance, so they said 😂. Now I wait. Again fingers crossed.

I've had a similar experience. I had significant issues getting hold of the Tesla insurance folks. The Tesla certified repair place had problems getting hold of them. In the end, the repair place held my Tesla hostage for an extra week because Tesla refused to pay the final repair amount. They eventually took pity on me and released my car while they worked out the payment with Telsa. I still have Tesla insurance because it is so much less expensive than everyone else.

@vegasteslafamily

Ай бұрын

This is sad to hear but not surprising. Seems the case for most

None of these problems will surprise anyone who has had an issue with Tesla’s service centers. The similarities are striking. Being ghosted, no customer service, nowhere to turn to, answers that are partial or ignore other questions you have submitted, etc. it’s classic Tesla.

@vegasteslafamily

11 күн бұрын

Unfortunately this seems to be true. Although I have to say the Tesla service team in vegas was great to me.

I’ve had to use Tesla insurance twice and it went well. I was in a collision (driver hit me) and I filed a claim. Driver didn’t have insurance. Owner of the truck didn’t have insurance. The only thing that annoyed me was Farmers. Apparently the owner cancelled his insurance before I got hit and I needed a letter from Farmers stating it to provide to Tesla. I thought Tesla should’ve been contacting Farmers but in the end I wasn’t charged a deductible. So, no complaints from me.

@vegasteslafamily

Ай бұрын

This is encouraging to hear

In TX I was paying between $70 and $115 per month with Tesla ins. My previous company quoted me $3000 for the year. I recently added my son who just got his license and a 09 Nissan that he will be driving. Monthly only went up to $135. It was going to be $250 per month for him alone with previous company.

@vegasteslafamily

26 күн бұрын

That’s honestly not too bad! Tesla insurance is usually good on price. It’s the customer service that seems to be a coinflip

The only reason we all go to tesla insurance is ONLY because it's the Cheapest option for those are not under a group insurance or have a long-term loyalty insurance with another provider.

@vegasteslafamily

Ай бұрын

That seems to be their play unfortunately. The right move if you never have to use them for anything

We've had Tesla insurance on my wife's Tesla MY but I kept Allstate on my own Tesla M3 and our other cars + house. My wife needed a new windshield after a rock broke it and Tesla was very responsive, quick and helpful. And I pay significantly less than I do w/ Allstate.

@vegasteslafamily

16 күн бұрын

This is encouraging to hear. What state?

@TrendyStone

15 күн бұрын

@@vegasteslafamily Utah. They seem to have stepped up their game in the last year.

When you get your first Tesla, like I will, can you sign up for the Tesla Insurance through the app? Like i’ hoping to do.

@vegasteslafamily

29 күн бұрын

Yes! It should be available right away From my understanding.

I had Tesla insurance, but found the customer service was so bad, I ended up going back to AAA insurance.

@vegasteslafamily

27 күн бұрын

In the same boat

What state do you live in? Looking into it for CA but it looks like they don’t base insurance premiums based on safety score here?

@vegasteslafamily

28 күн бұрын

Interesting! Were in Nevada

@Amcchun

23 күн бұрын

Luckily safety score is not required for CA insurance otherwise I probably would not get Tesla insurance. I'd prefer to drive freely and not have to worry about my score.

I use USAA which was cheaper than Tesla quote and can adjust coverages on website or app. Also, excellent customer service and no long waits on the phone.

@vegasteslafamily

27 күн бұрын

This is encouraging to hear. Will be looking into it myself

@michaelwittman1935

19 күн бұрын

I use Erie they pay in one week or less they dont jerk you around you send a picture then send a check. Really easy and I would say within 10% of the lower cost companies. We have been with Erie for 30 years, and we bundle our home policy with all our cars this is the cheapest way. Love Erie!

That Sucks! Its bad enough dealing with any company or business customer service is horrendous for past 20 years but when you can make contact with someone or dont get call backs it can be infuriating 🤬

@vegasteslafamily

Ай бұрын

It feels illegal how many times I’ve reached out without any response

Does anyone know if/how the late night driving portion causes major decreases in safety score? I work a night shift so the late night driving is not really avoidable, and is the only thing I'm hesitant about for Tesla insurance

@vegasteslafamily

28 күн бұрын

Sorry I wouldn’t know personally

@funroach

26 күн бұрын

I work the evening shift and drive home between 11pm and midnight weekdays. The tesla app has a safety score simulator and if I start off at a safety score of 100 and I just modify the Late Night Driving metric factor only, the simulator shows it drops from a score of 100 at $109/month to a score of 87 at $207/month. I have a 2022 M3P with a low deductible. You're safety score will get dinged on the highway because you need like 4 car lengths lead ahead of you and when people cut you off it does ding your score, but with FSD your safety score isn't effected (FSD also does not improve your safety score.) Also the safety score is tied to the car so multiple drivers will effect the score.

@dariusslay279

19 күн бұрын

I have a friend that has Tesla and night driving after 10pm dings your score a lot. Some questions I don’t understand why people don’t answer them it literally says on the app. I guess the brand loyalty won’t let them say. But in short yes it dings your score from 10pm to 4am is considered a safety risk to Tesla

@DrAnthonyTLadson

15 күн бұрын

Hmm how they know you driving at night🧐🧐. Oh they monitoring your driving. Oh watching you drive ing. Will become normal soon.

How do you get the safety score to populate on the app? I dont have anything lol

@vegasteslafamily

Ай бұрын

It only pops up once you have Tesla insurance

seems like tesla insurance might be a huge headache .. i’m debating if it’s worth the $100 savings /month for me here in CA. I have allstate right now for 3 vehicles and looking at adding insurance for a new model Y.

@vegasteslafamily

24 күн бұрын

It’s great until you actually have to use it, then it’s a coin flip. Maybe Allstate gives a bundle discount for multiple cars?

Does the safety monitoring take a break when I'm in Track Mode V3? I just ordered a Model 3 Performance. How am I supposed to take it to the track?

@vegasteslafamily

19 күн бұрын

I honestly don’t know. One or 2 days at the track won’t kill your score too bad though. But I would hope it does pause. Good question sorry

@VishalRaoOnYouTube

19 күн бұрын

@@vegasteslafamily Thank you for the prompt response!

What are people paying in the USA for Tesla insurance?? In Australia we pay between $3500-6000 a year it’s absolutely horrible. Previous $40k Toyota Corolla hybrid was $1200 a year.

@vegasteslafamily

Ай бұрын

That’s crazy! For BOTH our model Y and model 3, we’re at about $250-280/month

@Puckett.

23 күн бұрын

If that’s true that’s criminally high. I’m 30 years old, full coverage, drive a $25k Toyota, have good driving history and pay about $100 a month.

Lord imagine how much insurance is here in Vegas!😮 still looking into the Y though

@vegasteslafamily

23 күн бұрын

For the 3 and Y, we pay about $250-280/mo

Wait so in Las Vegas, we don't get penalize for late night driving? I just thought it didn't show up yet since i haven't used the car during late hours lol... wow thanks for letting me know!

@vegasteslafamily

14 күн бұрын

Yes! As of now. Can always change though

You can do all that with USAA which is how I have my Tesla insured in Tennessee. I also jave a safety score which is graded based on hard braking phone handling and hands free calling.

@vegasteslafamily

7 күн бұрын

This is good to know

Bumper 😮 I have Tesla Ins!!!! Maybe I need to shop around 🤔.

@vegasteslafamily

22 күн бұрын

Haha maybe!

Just curious how much you are paying for your insurance premium and how old is your driving history ?

@vegasteslafamily

21 күн бұрын

We’ve been driving for 12-14 years. Together for our 3 and Y we pay between $250-280 per month depending on our score

Does anyone else have an issue with false forward collision alerts? They raid my tesla insurance & I can do anything about it.

@vegasteslafamily

Ай бұрын

They get me a few times, not enough to make a significant impact on my score though

Do you plan on keeping Tesla Insurance after this or will you start getting quotes from other providers?

@vegasteslafamily

Ай бұрын

Unless I get an influx of more comments with positive experience proving my case is an outlier, likely not keeping it.

@shodnett1975

Ай бұрын

@@vegasteslafamily I only had one claim last year for a broken windshield. Didn't really have any issues but everything had to be done through email which was kind of annoying.

@vegasteslafamily

Ай бұрын

@@shodnett1975 I wouldn’t mind that, as long as it gets DONE through email. My claim is still open, still waiting reimbursement, still awaiting responses, etc.

@chrismcelroy5193

Ай бұрын

Don’t come to Florida insurance is such a joke. Probably why Tesla insurance is not available here.

How did you address or not get penalized for forward collisions warning? This warning is always wrong but you don’t have issue there it seems.

@vegasteslafamily

Ай бұрын

It dings sometimes wrongfully so, has a minimal impact on our safety score

Great video as always. I could never use Tesla insurance mainly for the safety score especially when a person gets dinged for driving in the middle of the night !!! Hello some people have to leave for work at that time like me !!! Ridiculous. I just want to drive my car the way I want to drive and not have big brother watching over me. That is why I don't do the other types of devices that other insurance companies utilize to essentially do the same thing to be able to offer a cheaper rate. There are so many variables for example hard braking lets say a car cuts you off , hello hard brake. No thanks and not being able to get a hold of actual person to talk to in a time of need , no thanks. I'm a good driver. I have StateFarm and their customer service is great. My insurance only went up 90'sh dollars when I got my reengineered M3 LR last month and I'm ok with that especially knowing I can have a live person talk to me when I'm going through a traumatic event. ( Oh yeah I absolutely love this car !!! It's a beast in its own right ) Aaron PHX AZ

@cellman1829

Ай бұрын

Oh yeah this is the general feeling I get from a new owners perspective. The app is awesome but trying to get a hold of them is a literal pain in my butt like I have an appointment to see a proctologist that is how painful it is 😂😂. I try texting through the app or text the " dealer " to no avail. Sometimes they eventually respond sometimes nothing. I knew this going in from asking different people but when you I do finally get a hold of someone they are very helpful. I still love my car , I love Tesla and will only get a Tesla.

@vegasteslafamily

Ай бұрын

You sound like my buddy Frankie! 😂 Tesla doesn’t care if you drive at night in Nevada but they ding you in Illinois. Don’t know why that is.

@cellman1829

Ай бұрын

@@vegasteslafamily maybe they figure not many people drive at night in Nevada as to Illinois 🤔🤔 I would think it would be the same rules in every state but it makes sense you go by demographics etc. It is retarded in any case. Some people have to drive at night oh I just thought about it duh what about Uber and Lyft 😁😁

Cost differential? Given the same coverage without naming names and excluding the Lizzard, how much less expensive was Tesla? I'm not fond of Tesla's one-way calls, and service center mentality. I couldn't contend with that nonsense if I had an ins claim, especially if I wasn't at fault. Is Tesla insurance a fixed rate for a year or does it vary month to month? Thel latter was my impression.

@vegasteslafamily

Ай бұрын

It varies month to month as your score changes month to month. We pay about 250-280/month for our model 3 and model y

@craighermle7727

Ай бұрын

@@vegasteslafamily THanks, I'm currently paying about 1400 for a 24 Y long range. I had a 24 I4m50 and that when up to almost 2k a year with a safe driving record. I had Geico in the past on ICE cars, but I found they don't car what you own or how new it is, if they get get non OEM parts ttey will. Thanks for the feed back!

Customer service issues seem to be universal with all insurance companies. I'm having the same issue with State Farm on home water damage. They aren't as bad as Tesla because eventually when trying to call my adjuster, who never calls me back, I do eventually call different numbers with them and get through to someone. It's still real frustrating.

@vegasteslafamily

10 күн бұрын

Tesla doesn’t have different numbers to call. When I tried to reach out to to Allstate, the guy who hit med insurance, they’d get back to me immediately

@dbarn5324

10 күн бұрын

@@vegasteslafamily not being able talk to a human sucks I agree. I brought my car in to them for a fender repair that was bent and they told me they don't do bodywork so I'm taking to a local body shop. I waited 2 weeks to hear that and which could have just been figured out over the phone with one phone call.

Tesla's quote to insure my M3 was higher than my current premium is to insure my house, M3, AND ICE vehicle through another provider. The M3 and ICE vehicle both have the same coverage Tesla was quoting Kinda wild how much it varies.

@graysonwagner1855

Ай бұрын

Saw your story on Wamm Bamm Tesla Cam

@vegasteslafamily

Ай бұрын

That’s crazy! From who I’ve spoken to, Tesla insurance is usually right in line or cheaper

@vegasteslafamily

Ай бұрын

Haha! 😄

@macewank9024

Ай бұрын

@@vegasteslafamily yeah I was shocked. Tesla quoted me $150/mo in IL. I got a quote from State Farm to add to my existing policy and they were like "$50 extra". DONE!

So you save on Gas but then pay around $150-200 in insurance on an average for Tesla. I fail to understand how there is savings. l pay on an average $1000 for 5 years in maintenance where in Tesla is around 600-700 on Model Y. I drive around 10k miles a year

@vegasteslafamily

21 күн бұрын

Nice! Teslas are the lowest cars to maintain over a 5 year span.

@MrPreet23

21 күн бұрын

@@vegasteslafamily Yes, but insurance is expensive so it kind of balance out . I do not see a saving here for someone who drives 10k a year . For someone who drives more than 20k miles a year then yes it makes sense to go electric

This is your Tesla adjuster, 1) I’m sorry 2) we need more travel vlogs to move forward with your claim !! 😂😂😂😂😎😎😎😎

@vegasteslafamily

Ай бұрын

Give me my money back 😂

lol safety score. whats next a social credit score?

@vegasteslafamily

Ай бұрын

A robotaxi!

Your video should be titled great price easy set up, sucks when you need to file a claim.😊 Not sure if anyone has commented, but I’ve been in, so many accidents, before 30 almost all me, since 30 I’ve been run into Generally rule of thumb on insurance, going through your own, is if you’re not at fault, and someone else caused the accident, then you’ll pay your deductible and after the claim is paid, they’ll subrogation the other insurance company for recovery. Some insurance company regardless of outcome of subrogation, whatever is recovered, you get your deductible repaid first. Some insurance your the last to get repaid. In my opinion, and it’s just my preference, even when someone else is at fault I rather go through my insurance and have them figure it all out. That’s what in paying them for, and I use a smaller company out of Ohio. If we’re making progress every 3-5 days I call that success in Insurance land, and usually my car is either settled/repaired, and subrogation is complete in 60-90 days days aprox. If I don’t have progress every 3-5 business days I’ll speak to someone else or my agent, we’ll make a plan by when to give the person more time or to follow up with someone else. I become the squeaky wheel and they just want me to go away and go back to paying my insurance 😂

@vegasteslafamily

4 күн бұрын

This first sentence sums it up well lol

Sounds like Tesla Insurance stipulates driver performance metrics through a monitoring device on your car. That a real dealbreaker if you have one of the Performance or Plaid models. What's the point of having a super high-performance car if you can only drive it slow or risk losing your insurance or having your rates go sky high?? Just one track day can tank your Tesla Insurance.

@vegasteslafamily

Ай бұрын

Tesla insurance doesn’t track excessive acceleration

@funroach

26 күн бұрын

Not for acceleration. Also excessive speeding is not a big hit too, not that I would know ;-} The biggest hit factors to the score are unsafe following and forward collisions, these take awhile to neutralize with some good driving later.

@sammychung4156

22 күн бұрын

You can't go over 85 mph.

You should demand your case be reassigned to a new adjuster

@vegasteslafamily

Ай бұрын

I did! But demand to who? No one got back to me

So basically they are monitor your driving through the Tesla computer in the car. Cameras and all.not good naw. Have to get use to become the norm

@vegasteslafamily

15 күн бұрын

That’s fair

Tesla is rough on any interaction with texts. Even before we bought our car we had questions of a serious nature with our financing but it took 24 hours to get a response text and even then it was basic and not generally helpful. I had to resubmit the question asking for specific responses. Seemed like our advisor should be delivering pizzas and not working in customer service. Unless you talked about his pink tesla then he seemed interested in your issues.

@vegasteslafamily

18 күн бұрын

24 hours is a very quick response by Tesla standards

@michaelwittman1935

18 күн бұрын

@@vegasteslafamily lol...well my last purchase was with honda that took about 6 hours with similar finance. But the car was on site and we drove it home the same day. Any questions I had I could ask a team of people and they were answered professionally. I guess im old school but I like a bunch of people going to work for me they want to sell the car and are highly motivated to get banks moving forward.

Doesn’t sound like there are any pros to having tesla insurance. Hopefully you get straightened out soon.

@vegasteslafamily

26 күн бұрын

Price is the biggest one

I am sorry to hear about your bad claim experience. FYI Tesla is not an Insurance company. The actual insurance carrier is State National Insurance Company Inc. There is a good reason why the rates is “Cheaper “ than other carriers: they don’t have insurance agents and don’t hire enough professionals adjusters like the big carrier such as State Farm. You get what you pay for.

@vegasteslafamily

15 күн бұрын

This is true, I learned this after posting this video and hearing from you all. You truly do get what you pay for.

I don’t think it’s worth paying less if your getting bad costumer services

@vegasteslafamily

9 күн бұрын

Yep!

The safety score metrics they use is enough of a deterrent for me.

@vegasteslafamily

23 күн бұрын

Fair enough!

How cheap is it... give us numbers..

@vegasteslafamily

Ай бұрын

So many factors play into rates but we pay 250-280/mo for our model 3 and model y

@IslandGyalQ

Ай бұрын

@@vegasteslafamilyis that each?

@vegasteslafamily

Ай бұрын

Combined

@sharpie132

27 күн бұрын

​@vegasteslafamily that's not bad

Claim part needs overhsul

@vegasteslafamily

19 күн бұрын

Absolutely

Wow 😮Elon definitely needs to crack the whip in his customer service department…bad customer service is the most frustrating thing customers have to deal with…I would with Geico or Progressive. Allstate customer service is suck as well. They assign you an agent but like you said no luck that agent ever respond!

@vegasteslafamily

24 күн бұрын

Incredibly frustrating. But it is cheap, and maybe this is how they cut cost. You get what you pay for!

Mines is 147 a month

@vegasteslafamily

11 күн бұрын

Not bad!

You should give numbers $

@vegasteslafamily

25 күн бұрын

It varies on so many factors! We pay about $250-280/mo combined

So big bottom line is what is cost per month super clickbait

@vegasteslafamily

29 күн бұрын

What do you mean

@IceManGav1

25 күн бұрын

I mean it's different for everyone. How old the car is, how many miles, your age, and driving history(zip code is a huge factor too) . I pay something average for a 2022

@vegasteslafamily

16 күн бұрын

@@IceManGav1we pay $250-280/month. Tesla is typically cheapest. But you get what you pay for. Is it worth saving a few extra bucks to potentially deal with this? This is the reason I made this video, to help you answer that question.

We will all find out that Elon may be the greatest con artist of this era.

@vegasteslafamily

25 күн бұрын

Can’t wait!

Sorry but Teslas are for people who can’t afford Ferraris. EVs all across the board are over priced beta products. You would be better off paying off your house. If you don’t own hard asset real estate it is most likely that you are still wasting your money on pie in the sky junk that depreciates the minute you drive off the lot.

@vegasteslafamily

24 күн бұрын

This is definitely going to be a screenshot and share sort of comment 😂 thanks!

@vegasteslafamily

24 күн бұрын

Ferraris are for people who can’t afford gold Bugattis

@markanthony5719

23 күн бұрын

@@vegasteslafamilyshe’s Jealous with a capital Cee U Next Tuesday! 😂

@prettyhatemachine101

16 күн бұрын

This is up there with the dumbest takes ever.

@seantiz

11 күн бұрын

And why are you watching this channel?