TDP135: Baptist Memorial's CMIO, Dr. Jake Lancaster: Getting Stakeholder Adoption with AI, and more
Episode 135 of The Digital Patient - Stories from the frontline of Digital Patient Engagement - featuring Dr. Jake Lancaster, CMIO at Baptist Memorial Health Care. Show notes 👇
[00:01:06] How Dr. Lancaster learned about informatics through his master’s program;
[00:03:29] Why learning the business of healthcare matters for informatics, and how it’s lacking in traditional medical training;
[00:09:10] Evaluating AI's realistic applications in healthcare: Low hanging fruit, high ROI vs overhyped prospects, and why ambient AI has a promising future;
[00:12:50] How synergies between humans and AI outperform standalone systems, and why Dr. Lancaster believes the human in the loop should shoulder the responsibility;
[00:16:11] Reimagining the EHR from the ground up with AI;
[00:19:14] Why average tech-savvy physicians are best for pilots to authentically test new technologies;
[00:23:14] How Ambient AI models get better overtime by leveraging data from the partner networks;
[00:27:15] Adapting how you communicate AI tools to fit your audience, enhancing receptivity and effectiveness;
[00:30:00] 'Project Joy' initiative aimed at reducing nurse documentation time, and how non-tech solutions such as reorganizing hospital supply access increased nurse efficiency and saved over 20 minutes per shift;
[00:35:46] Dr. Lancaster discusses the evolving role of 'Hospital at Home' programs, including how patient selection criteria has changed and will hopefully continue to change, and why staffing the program presents a paradoxical challenge;
[00:38:20] Dr. Lancaster shares his motivation for writing 'The Matter of Medicine,' a humorous take on health IT, drawing inspiration from his father, 90s music, and the Arthurian legend;
[00:40:01] The therapeutic value of creative writing to explore systemic issues and potential solutions through fiction;
1. Favorite Book: "The Once and Future King" by T.H. White, for its profound impact on his perspective.
2. Person to Meet: Kurt Vonnegut, to gain insights from his unique writing style and profound storytelling.
3. Preferred Superpower: Super speed, aligning with his passion for running and efficiency.
4. Healthcare Belief: The continued reliance on outdated technologies like pagers and fax machines in modern healthcare settings.
5. Time Travel Wish: To witness the Big Bang, to see the origins of the universe firsthand.
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