I am planning on buying this but I would like to know how the jump starter burnt. Was it a user error? Did Ambrane offer to investigate why it burnt?

@familyonflightmode

13 күн бұрын

Please make sure you are attaching the correct terminals. No investigation from product company. After an email they confirmed me that they are sending me new device

@AjithsChannel

13 күн бұрын

@@familyonflightmode Thank you for replying promptly! It is sad to see that the company has not investigated since this is a safety issue. Nevertheless I am happy that you got a new device. I have some more doubts. Can you please clarify them for me? 1. How many times will you be able to jump start the car in one full charge of the jump starter? Is it 2 or 3 times? 2. How many times did you use your old jump starter before the issue happened? 3. How many times have you used your new jump starter so far? 4. Have there been any issues with the new jump starter?

@familyonflightmode

13 күн бұрын

1. Yes, It can easily start car more than 2-3 times. 2. We had used previous one around 7-8 times but it was user issue, I think it will work long time if terminals not mismatched. 3. We have used new one 5-6 times. 4. No issue with any of new or older one.

@AjithsChannel

13 күн бұрын

@@familyonflightmode Thank you once again for patiently answering! Your answers were really helpful. Have a good day!