Solutions Architect Interview: "Solve a Complex Problem for a Customer"

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In this video, Josh Lopez (Solutions Architect, Twilio) answers the interview question, "Tell me about a time you solved a complex problem for a customer." This question is very common in the behavioral part of the solutions architect interview process.
Chapters -
00:00 - Introduction
01:23 - Question
01:31 - Answer
03:33 - Internal and external stakeholders
05:28 - Customer hesitations
07:59 - How would you have done differently?
09:47 - Interview analysis
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Пікірлер: 20

  • @tryexponent
    @tryexponent5 ай бұрын

    Don't leave your solutions architecture career to chance. Sign up for Exponent's SA interview course today: bit.ly/3aBHlc5

  • @abhirb12

    @abhirb12

    5 ай бұрын

    I would never sign up to Exponent after watching this video. Absolutely nonsensical and utter wastage of time..too disappointed with this bs conversation.

  • @abhirb12
    @abhirb125 ай бұрын

    I didn't get the answer for challenging issue resolution

  • @ono48
    @ono48 Жыл бұрын

    He didn’t really answer the first question clearly and to the point. Very generic and high level answer. “Automated manual processes” is not what expect to hear from a solution architect. What cloud services, or platforms did you use to automate a specific process and what challenges did you run into while designing a solution? Should be more specific.

  • @abhirb12

    @abhirb12

    5 ай бұрын

    It's wasn't even a generic ans. It was simply a bs

  • @kumailn7662
    @kumailn7662 Жыл бұрын

    I am expecting more of a technical discussion like he has to developer ceritain system for a client and what they did. Its not like what and how they convince a client. And detailing about we are this much SA and so and so. I am looking for right information at the spot. To much detailing its a time killing

  • @Awsminator101
    @Awsminator1015 ай бұрын

    Where is solution architect here?😂 I'm still waiting

  • @helsonkumar8173
    @helsonkumar81732 жыл бұрын

    Hi. I work for a global bank as an Associate Cloud Architect. My clients are the internal stakeholder (various business units/functions within our organization). We help them migrate their platforms and applications to Cloud . We help our clients with the migration and help them in architecting solutions using various services on public cloud. My role does not include things like dealing with sales. So I can say that I have zero experience on sales . So will I be still consider for any architect role which includes sales + technical acumen like discussed in the video above? I hold 10+ years of profession al experience BTW. Kindly suggest.

  • @matthayden1979

    @matthayden1979

    11 ай бұрын

    It all depends upon the requirement that a company is looking for. If you do not have experience in sales or pre-sales or people management, just let them know. However, show optimism by letting them know that given a chance you can work hard on the missing skills. Also, there is a very thin line of difference between Solutions Architect, Engineering Manager, etc. Companies these days value multi-skilled employees. If you are looking for Solutions Architect role, handling customer/stakeholders, handling team, handling project, systems design, etc. are some of the soft skills you need to be aware of or kind of develop these as secondary skills apart from the technical skills that you have.

  • @lonelysailor2434
    @lonelysailor24343 ай бұрын

    This is not technical SA interview but Business SA, no problem with the first answer

  • @rexsam3134
    @rexsam3134 Жыл бұрын

    deviating from question and talking something else. Doesn't work this way

  • @abhirb12

    @abhirb12

    5 ай бұрын

    Utter bs,, this video was

  • @NAMRATABHOYAR-sl7gf
    @NAMRATABHOYAR-sl7gf9 ай бұрын

    this interview doesn't look like solution architect

  • @abhirb12

    @abhirb12

    5 ай бұрын

    It's utter bs

  • @moristar
    @moristar6 ай бұрын

    Such a nonsensical conversation, is this a sales position interview?

  • @abhirb12

    @abhirb12

    5 ай бұрын

    One of the worst conversations I have ever come across.

  • @user-ux6ph3yo9t
    @user-ux6ph3yo9t5 ай бұрын

    Инфоцигане

  • @user-xt8lb8tv2o
    @user-xt8lb8tv2o Жыл бұрын

    Too much "problem" in this video, not enough "solution" for a solution architect advice video.

  • @abhirb12

    @abhirb12

    5 ай бұрын

    Its utter bs

  • @Shirish8
    @Shirish83 ай бұрын

    Disappointing !! He only talks on functional part. where is the solution part?. Not impressive.

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