For a company that's supposed to be about creating "better products that are environmentally friendly", a recycled Tesla to work again should be a positive if doing things to help the environment was one of their primary objectives.

@CommodoreFan64

6 жыл бұрын

Yeah you would think on everything but that battery pack(for safety reasons of course), but I personally think they want you to just trade in your car when it's time for a new one, and for them to recycle it, so they can take all the PR credit.

@CommodoreFan64

6 жыл бұрын

Knees Yeah when you sit, and think about it, it's so very true. I say high capacity aluminum batteries can't come soon enough, as they are cheaper, safer, and a bit more environmentally friendly than lithium batteries. Plus I just saw flipping through my local OTA stations tonight that Tesla made the news for their battery packs catching on fire, and exploding with no know damage to the car whatsoever. here is a link to the story. www.cbsnews.com/news/tesla-electric-vehicle-fire-mary-mccormack-tweet/ Edit: I normally would not link CBS as I find them to be shit, but it was the first to come up on a google search.

That blacklist sounds like it's in violation of the Magnuson-Moss Warranty Act. Aaaaand you mentioned it.

@CommodoreFan64

6 жыл бұрын

Very true, but sadly no one with enough power, and the balls is holding Apple's feet to the fire so they get cooked on this kind of stuff.

@GeorgeVCohea-dw7ou

5 жыл бұрын

The laws exist, but the ones who are supposed to enforce them are not easy to get a hold of. Do you contact the FBI, the Secret Service, the FDA, CDC or FTC? For no decipherable reason, cellphone legalese used to feature FDA quite a bit. The companies would prefer that customers not know about the Magnuson-Moss Warranty Act, and it's not like we can't see it from their perspective. Government compliance is expensive, and going behind an inexperienced "Know-It-All's" aftermarket work definitely can be as well. New laws are meaningless, if not a downright hindrance without proper widespread knowledge and enforcement of the current ones. It is difficult for even the above average consumer to know these things. I'm not a huge fan of PSA commercials, but it may be time for one on this subject. A specialist attorney should not be required.

Great points, Colin! I think the biggest issue here is that many companies have been using an ‘appeal to authority’ argument to push the idea of things being ‘too difficult’ or ‘specialized’ for laymen to understand or repair. With the decline in STEM related graduates in recent years, I feel many of these companies are focused on creating a culture of dependence. One built around fostering an ignorance of the way technology and engineering work. Basically, as a way to try and exact complete control over end users and their devices, which the users ultimately own. Seeing something like Elon Musk’s arrogance, and the way he had a temper tantrum when confronted with the staff/investigators of equal and greater intelligence at the NTSB (and their evidence based investigation) is good proof of that. I know a lot of people who are smart, educated folks. But, they will sometimes take the word of companies like Apple, Microsoft, Google, Sony, Nintendo and Tesla as gospel. This being even if they have the proper knowledge and experience to clearly know otherwise. The psychology of this entire situation on people is simply fascinating from a consumer perspective.

@aussieguy1012

6 жыл бұрын

I've offered to service peoples cars as I'm a cert 2 in automotive. They have turned me down as they are afraid of me voiding their warranty. My neighbor pays $400 aud for a service through VW. I offered to do the same job for $120. He was skeptical as to why I was so cheap. I said because you are being ripped off. These companies try to convince people that there is some magic they do to their devices where as in reality its simple and overpriced for the task they undertake.

Is not nearly all tech becoming more and more anti-consumer?

@nicholsliwilson

6 жыл бұрын

SpiderEyes not just “tech” my friend.

@MrSamuelAdam4

6 жыл бұрын

Majority of the tech industry is ran by super far left liberals.

"Sir, these are after-market windshield wipers, we can't fix your new car even though it's still under warranty"

@CommodoreFan64

6 жыл бұрын

Sir we noticed the coffee mug in your cup holder is not on the Tesla approved list because it might spill, so we can't fix the automatic pop out door handles on your car, have a nice day!

This is a GREAT video! I 100% agree with everything you say. 3 years ago, I bought a Sony Xperia Z2 smartphone. Last year I dropped the phone on an hard surface and the digitizer (touch screen) got cracked. I sent it to Sony Canada repair center. The kept it for a whole month before shipping it back to me with a very expeditive note: "To expensive to repair" without any kind of explanation! Even if the phone itself is a good product, I will NOT buy another Sony smartphone anymore! That's NNNOT FAIR to treat customers like this!!! I telled to then and now, I'm telling it publicly.

Hey! :) I couldn't agree more. At age 13-18, I worked at a 'mom and pop' Zenith and RCA shop. We could get parts, should we need them, back then. The issues I had were mainly fractured solders. How things have changed...

Congrats on 100 episodes Colin I don't think Elon is human LOL

@aimwell8813

3 жыл бұрын

Elon is human. I just think he's a bit ambitious and foward thinking

@AIC_onyt

Жыл бұрын

@@aimwell8813 do some research. he is just as shitty as his companys

When I saw the headline, my first thought was of Sony and the current hassle over cross-platform play on PS4 games. Playing Fortnite on PS4? Don't expect to play with friends who are on Nintendo Switch.

@nflynn

3 жыл бұрын

How is that relevant, 2 separate systems, with I assume very different net code. Thats like asking why a DVD wont play in a VHS, it fits.

Growing up I always pulled electronics apart. Now im 32 I fix all my own electronics (games consoles, controllers, build pcs, solder, phones) and have fixed numerous things. The fact is people just say I'm too busy and throw it away rather than learn to fix it. In the past things were easier to fix and that culture of maintaining and taking pride in your possessions is gone I think. E-waste is real and also a problem.

I think another part of the problem is tech companies pushing unwanted tech into their products. I still want a headphone jack on my iPhone. I don’t want my car telling me how to drive it. I don’t want to pay a monthly subscription to listen to music. I want to be able to listen to all the music I’ve already bought. It’s simple things, and tech companies are trying really hard to push us consumers into more and more subscription based things.

@aussieguy1012

6 жыл бұрын

Subscription models are horrible, along with insurances.

I have my own blacklist, companies that have caused me any kind of problem never see the color of my money again.

Thank you for making this video, hopefully this will encourage more people to think about the concept of voting with their wallets. Right now, tech companies aren't really wrong, they can do whatever they want and if you don't like it, they will find someone else that will give them the money. It would be nice to see that start to change.

Why did you buy the fancy looking iMac instead of an old fashion clunky case with standard parts that's easy to fix? That's part of the problem too, everyone wants the thin sexy device.

@ThisDoesNotCompute

6 жыл бұрын

Because there’s some software that’s Mac-only that I simply prefer to use, like Final Cut. Dealing with Apple’s ecosystem is less painful - at least right now - to me than switching to Windows and using different software like Premiere. Depending on what choices Apple makes, that may change.

@sgtcreasegrease

6 жыл бұрын

This Does Not Compute What's your opinion on Hackintoshes? Love your content BTW.

@feralfeline6137

6 жыл бұрын

Your horrible story is also part of the less painful Apple ecosystem. We seem to all have Stockholm syndrome when it comes to tech. Apple should bring back the old clunky pro desktop, give the parts some air so they won't break in the first place.

@feralfeline6137

6 жыл бұрын

It won't do any video and audio editing when it's broken. Drive around for days and can't get it fixed because of a blacklist. I can't imagine running a business with Apple hardware unless you buy a new one each time it craps out on you.

@nullplan01

6 жыл бұрын

This Does Not Compute: There is such a thing as a blacklist offense. And if a company lured me into their repair center on the promise of helping me, then not only not help me but actively hinder my search for other remedies, that would be one for me. I wouldn't want anything to do with them at that point. However painful the alternative programs may be (try Blender for video editing! Adobe is not the only game in town) it would not measure equal to the pain of working with those bastards again!

You can't expect a company like Tesla to actually be held accountable for making a poor product. This is what happens when the government picks the winners.

Much love from Oregon to the comment section and This Does Not Compute.

The triumphant return of the This Does Not Commute Podcast, HUZZAH!

Nice video! I am envious on how calm the road is over there.

Consumer protection always applies to both companies and consumers. Respective companies knows their products, parts, and trade standards and practices. Intellectual property rights as well as preservation of GDP Growth and preserved.

See, this is the reason why I don't own any Mac, or any computer for that matter, that has been made after 2009. My newest Mac is the last non-unibody White MacBook. I only use older tech because I can work on it easier. I also have a Mid 2007 MacBook Pro, one with a faulty Nvidia GPU, and I have been able to pull it apart whenever it stops working and make it work - multiple times I have done that - and I just couldn't do that with a modern laptop. But that's just my one and a half cents on the issue.

The Commodore Amiga 500 used to have those silly warranty stickers on the bottom and that's going back some time now. They also used torx screws which weren't such a common thing at the time.

@brickman409

6 жыл бұрын

I miss the days when that was all we had to worry about

@CommodoreFan64

6 жыл бұрын

I sadly never owned an Amiga(went from the C128 to PC clones), but I can clearly remember my computer network technologies teacher in the late 90's in high school who was complaining about that on his Amiga 2000 he used with a video toaster, and VHS-C camera to make tutorial videos.

This discussion could easily be about any other car company. The issues are different, but oh, there are criticisms.

I accepted that long ago, peopel don't want to hear that. So i don't say it anymore. Nowadays i just point and laugh. Has been good for my mental health and overall happyness so far. Example for the near future: That's also why i look forward to the new C&C game from EA. I know the game will be a kick to the balls of the idiots who buy it. I want the video from Jim Stirling about it.

Exactly right. Just subscribed. I love technology but this is really nasty by the companies. Something I also really hate in the modern era is the habit that software companies tend to just rip out features that people use and want. [[ Here is the new version and a list of thing we removed - oh and by the way here is your new subscription contract that you have to pay even if your not making any money it's important that we do. Have a nice day. ]]

@LouiesLog

6 жыл бұрын

grlg2 I like your cat :)

@grlg2

6 жыл бұрын

Thanks, her name is Sophie.

I love these more philosophical topics. Keep up the excellent work Collin.

@FinalBaton

6 жыл бұрын

Great point about Facebook. This huge scandal, yet everyone keep using FB. They're laughing all the way to the bank. We are not "voting with our wallet" at all in this case. We haven't made them "pay" for this, at all. Btw I watched the whole thing, thoroughly enjoyable. Nice one

Tesla is a "Apple Computers" of cars.

29:06 Did Colin vote with his wallet after that Apple case?

I'm with you on the shareholder comments. I don't understand how people can turn a blind-eye to this behavior of the free-market and still prompt the ID of a smaller government.

These companies think that people NEED their product. We don't. There are alternatives. I have not bought an apple product in years because of their tight-fisted control issues. Don't be one of those tools waiting in line for a phone because it's fashionable.

That's why I don't buy apple. And recently because of Elon musk's attitude and the anti consumer behavior of Tesla I really don't want one anymore lol also why I have an AMD graphics card and not Nvidia

@nicholsliwilson

6 жыл бұрын

rick is that the real reason? Because far too many people won’t buy Apple products because they think it makes them look clever? Don’t get me wrong, Apple are driving away brand loyal customers with that crap but a large number of people who say they’re anti Apple have never actually used an Apple product, they’re just full of the same stuff as Apple…

@beck320

6 жыл бұрын

Nicholas Wilson yeah I'm a big proponent of diy. And right to repair. I really don't like how apple is so closed off and is trying to say that their computers are not "PCs" which is so dumb cause the only difference is the software not the hardware. I used to have iPhones but stopped at the iPhone 5s and now won't buy one cause of all the crap they do as a company. If they change their stance I wouldn't mind going back but now I'm in love with Android and custom built PCs

@nicholsliwilson

6 жыл бұрын

rick Have you used OS X? I mean really used, not just looked at for a few minutes? Because that’s what keeps Apple customers coming back, not the hardware. Apple are full of it (missed out an “sh” there…) and like I said they are driving away long time loyal customers with their crap but when you’re used to OS X it’s really hard to infect a PC with Windows and as much as I love Linux, I use it every day the only real consumer distribution is Android realistically, in the real world and for the average consumer.

@beck320

6 жыл бұрын

Nicholas Wilson I agree the software is great and yeah I have cause I used to fix them along with PCs and I also agree I love Linux! But what I meant is that they were making the argument that you cannot repair your own apple computer because the internal made it different from a PC lol like nah y'all use I tell processors and RAM and so one just like everyone else lol I hate windows and love using Linux on a PC I built myself and fix myself.

@nicholsliwilson

6 жыл бұрын

rick yah, I’m with you.

I've recently been watching videos of very old abandoned/scrapyard cars being rescued and running like champs, and after seeing them, Tesla's behaviour seems all the more nonsensical. This is one of the reasons why I'm really not sure about getting an electric car when I get a license once I'm old enough - your car is fucked after a decade? Can't even replace the battery? Damn.

hey! car podcast talks are back! nice

Well you now have a PC according to the Apple lawyer's during the right to repair hearing.

Yeah, because unknowing and/or uncaring customers are buying up still everything. Nearly everybody should have the ability to read some freely available reports and news about these companies' business practices and could boycott them. Do I have to buy Tesla? No. Do I have to use Apple products? No (only if you are paid to develop for or service them). Do I have to use Facebook? No (only if I am an 'asocial media' expert at some firm).

Colin, nice topic and I agree that anti-consumerism is on the rise, particularly in large public companies. I also believe that if current trends continue, the outlook is pretty grim for any positive change in this area. Shareholder profit absolutely drives these kinds of measures and the stock system ensures that pressure is applied to make companies put blinders on most anything that doesn't directly correlate to increase in adjusted EBITDA and other metrics those shareholders track. Public companies end up playing an endless game of increasing perceived value with the goal of a profitable buyout somewhere down the line. When companies reach a certain size to start funding a group to do cost analytics, they usually conclude that listening to consumers has a cost that they don't have to pay. Structuring activities like support and repair to cover only the most common cases results in a small enough percentage of alienated customers that it's worth not spending effort to tune their support response to individual needs. As someone who has worked in tech support, you understand that clients don't always understand the problem as well as they believe they do. Apple doesn't want to train or pay staff with excellent technical knowledge and skills. They have attempted to replace that skill with automation but as you saw, automated tools are also only able to perform the most basic of diagnostics- to do more would again require development effort that doesn't meet their cost analysis calculation. So you were rejected simply because unlike the majority of customers, you altered your machine. Is this terrible customer care? Certainly. Should we vote against it with our wallets? Absolutely. Will we? Unlikely, for the same reason that auto insurance is legally required in most states. Most people are willing to gamble on avoiding a risk rather than to account for that risk in their purchasing decisions. Most people will convince themselves that their Tesla will never get blacklisted, or that their Apple product will require service during its lifetime and so on. Attempting to harness a competitor for leverage is also becoming less relevant in a market where all competitors are converging on the same practices for the same reasons. As the War Games quote goes, "The only way to win is not to play." We cannot expect government or any type of regulation to assist with this either, because legislation ebbs and flows with each administration and any protection enacted will simply be repealed in a few years. Also, the big players and the industry at large have ever increasing legal and lobbying resources to fight whatever regulations do come along. I think these problems will really never be resolved until we systemically change our economic model to no longer prioritize market efficiency above all else. But that's another topic for another day.

Here in Michigan, we have a lifetime warranty on all products. I bought my ford f150 back in '82, and still get free repairs to this day.

We're in an awkward period for technology. This is the first generation that has been exposed to computers since childhood. It's no longer in the early-adopter stage, where all users were savvy, which has a few consequences: First, users are no longer all competent. A moron with a screwdriver can do some real damage in a computer -- particularly today's portable electronics. Those systems are TINY, and all very tightly integrated. The days of poking at a PCB with an oscilloscope and removing a faulty SRAM chip are gone. This isn't just part of an anti-service conspiracy, though. There are very real technical and financial reasons why that's the case. The takeaway being, you can't have Uncle Jeb in there with his meat hands trying to remove flat-flex ribbons from sub-assemblies he can't even see without a magnifying glass. And how do you reliably differentiate between after-market service that was done by someone competent, vs. Jeb's replacing a blown fuse with a penny hack-sawed in half? Second, the number of users has skyrocketed from a manageable minority to an overwhelming majority. That means you need adequate staffing of tech support. But relatively few people have the skills and motivation required to be a good technician. However, you can't afford to NOT have technicians, so the bar has to be lowered on what is an acceptable skill level for a tech. This has repercussions on the quality of service done, but also the cost of that service to the manufacturer. Hence the black-and-white service qualifications. Run this program. It will do the thinking for you. Just run it, do what it says to do, and charge the customer. You don't have the autonomy to make a judgment call, because your judgment can't be trusted. Third, because of economies of scale, automation, and technical advances, commodity electronics have become dirt cheap. Which means there's no margin to allow for truly stellar customer service. None to pay the wages of elite technicians, and none to support altruistic no-questions-asked replacement policies. This is made all the worse by a public that has become accustomed to rock-bottom prices and a desire to own everything their hearts desire. (Look at the comments when someone designs a piece of niche technology in low production runs -- like the GameCube HDMI adapters and such. Heresy that somebody might want $200 for designing, producing, and supporting something like that! If such a device existed at Wal-Mart, I could buy one for $25!) This isn't an apology for anti-consumerist policies. The Mac upgrade thing is a perfect example of what happens when the balance of power shifts too far. Here's the problem, though... The "vote with your wallet" thing will never work. It can't. There aren't enough people out there sophisticated enough to swap out components on their own to make a dent in the number of consumers affected by draconian self-service policies. We've gotten too far from the culture of skillful, independent, logical, and frugal consumers we were 50 years ago. Apple might just decide it doesn't want the enthusiast market because they're risky customers, and no longer the majority anyway. Unaware content-consumers are so much more desirable, which puts you and I and most of the rest of this comment section into a bit of an unrepresented bind. Where could we even go for an alternative? We couldn't even band together and DIY our own smartphone because 80% of what it does is so locked up in heavily-guarded IP that, even if we had the skills to make one from scratch, we wouldn't have the rights to do it. (Thought exercise: In the era of 50GB optical discs, why are we still using proprietary audio compression formats on Blu-ray? It's not because we can't store 2 hours of six-channel audio in the clear.) This kind of behavior HAS to be regulated by the government because they're the only entity with both the clout to raise the issue to the point of visibility, and the authority to make it painful enough that the issue must be addressed. The larger entities are well aware of this, and are highly organized to make sure their interests are represented. The rest of us can squeal all we want. If we're not contributing to Representative Joe Schmoe's summer cottage by the lake, he's not likely to see our point of view as particularly relevant.

@aussieguy1012

6 жыл бұрын

My grand dad could build a radio from just parts. Im 32 and fix game consoles, phones and build pcs. PCs have never been easier to build than ever. Im still able to fix most electronics with the humble multimeter and schematic. Honestly people are just afraid and or lazy.

The automobile industry as a whole is the worst offender in this regard. Even upgrading the vehicle with mods that improve reliability will black list it for any warranty service. I wanted to add an oil catch can, a skid plate, and a bigger rear sway bar to my new Audi and any of these things will void the entire warranty. Ridiculous.

These US companies need to be checked, get at it lads, this lack of right to repair is coming from one place only really.

Hi Colin! Could you make a video on installing BennVenn's digital backlight brightness module to a DMG Game Boy? It would be a terrific help! Thanks!

2 words: Reverse Engineering.

Drive these roads everyday! Rice st, 96, roseville, shoreview...

Rich Rebuilds is one of my favorite channels. I always laugh while watching his stuff, and its actually really changed my opinion on Tesla as well

I wonder, did tesla deny charge the car completely or they deny supercharging speeds? thats two very VERY different things, if they deny charger completely it will kill the car because you may not have another way to charge it until you get to your house, now they can deny supercharging speeds, if they think the car maybe is not entirely ready for it, for instance if the battery fluid comparment does not have the cooling fluid and the constant fluid flow to cool them during charging which can cause the car to explode, and it makes sense, so if they are not sure, they can say, well we will not allow this car to supercharge for safety reasons, fair enough, but we will charge at regular "safer" speeds in case the battery cooling system is not entire operational, that would be interesting to know.

@aussieguy1012

6 жыл бұрын

Im almost certain there would be a diagnostic sensor in relation to the coolant loop that tesla would be able to tell if it was indeed defective. They would be able to tell remotely I believe, its literally just a way to gimp your salvaged tesla.

The corporate guys took over the business man.. It happens in all kinds of industries. Hell it's even happening with the gaming and music industry. It legitimately blows, especially for me, since i'm a nerd and i like tweaking shit and i can't buy a prebuilt computer from a main brand anymore because they seal and solder the shit out of everything.. At least in the laptops. I'm looking at you, Apple.

@aussieguy1012

6 жыл бұрын

Thats why I buy laptops from 2008-2012. Socketed cpu ram and replaceable battery. A old core2duo outperforms these rubbish n/atom based cpus.

Those companies seem to make a vast amount of $$ from repairs after the original sale. I think it is possible that they even make the MAJORITY of their profits from this type of service. Otherwise they would NOT be holding on so tightly.

If anyone wanted to sabotage our tech companies, just how hard would it be? Maybe cause a major cellphone business to suffer intermittent exploding batteries in their flagship product? Or, quite possibly, create a portable device that would interfere in the performance of the lidar systems of self-driving vehicles. These saboteurs would cause disruption on the orders of their handlers. Anyday, anytime. This country has made so many enemies, it never surprises me when easily, PREVENTABLE tragedies occur. BTW, great topic!

You bought a Subie! Is that a Crosstrek? Congrats on the new ride and 100 podcasts!

@ThisDoesNotCompute

6 жыл бұрын

It’s a bit faster than a Crosstrek... ;-)

@RuinerXL

6 жыл бұрын

A Fozzy XT? You lucky dog, welcome to the Subie crew!

@fila1445

6 жыл бұрын

The first thing that comes to my mind when i saw a Subaru badge on your steering wheel was Mr. regular'S "SUBURUUU IMPOSIBRUUU"

Greed in disguise of brand loyalty

"..and that floored me" - only because you haven't been paying attention. Wake up.

Guest staring Collin’s knees. :D

Does every Tesla involved in an accident have its battery go up in flames? I'm in my 50s and I've seen one internal combustion car on fire ever, and that one wasn't even in a collision.

I don't understand why you didn't file a complaint with the FTC and/or talk to a lawyer about a lawsuit? (Possibly even a class-action suit.) As you said, these practices violate the law. These big companies are playing with fire by denying repairs.

Tech is only a tool, nothing more, to fall in love with it, it´s like falling in love with a chair.

Consumer Friendliness is a dirty word for some companies.

The Tesla service experience can be a bad one for some people. TFL youtube channel had their Model 3 in the authorized Tesla body shop for months struggling to get parts and it had like around 10k damage for a simple fender bender. They also had issues with autopilot where the car just decided to emergency brake on a highway for no reason and that is dangerous considering the person behind you isn't expecting you to stop instantly. Lots of improvements still need to be made to these cars. Also the batteries are very difficult to recycle being the metal cylindrical type with a mix of elements, 18650s and 21700 cells depending on the car. Imagine in 100 years every one of these cars 8000+ cells each vehicle will be in a landfill somewhere or possibly being recycled. If you do the math its going to be in the Quadrillions which is a trillion with 3 extra zeros! I'm not sold on battery powered vehicles for this reason and the battery in the car is the weight of 4 large refrigerators that you have to accelerate and stop all the time. This means more wear on the drive train meaing bigger tires, bigger bearings, bolts, bushings, suspension parts etc... which cost more to make. They need a better power source which will have to be something in the future we dont have yet. Fuel vehicles are no better but electric needs a different direction for its power, recycling of power cells and charging.

We need to fight for Right for Repair laws, but sadly the vast majority of consumers are stupid to this kind of thing, and sadly don't understand how it all works. For example they just go Joe at work bought an Apple iPhone, or Samsung Galaxy so it must be good. Much as I can I try to buy products that I can repair fairly easy if they break, or get repaired/replaced easy by the company who made it.

When you take a right turn you do not look over your right shoulder, that is very bad too! By the way if Tesla does not want Tesla cars on the streets which have been wracked then that is a good decision. Safely in general is going up.

*Company: Buy our shit & fuck you.* Yeah, that will get me to buy your stuff.

Vote worth your wallet. It's the only way that these companies will listen.

I'm totally up for voting with your wallet. Great video, Colin.

We're really reaching late stage capitalism

The discount Stephen Merchant is right, Tesla needs to be put in its place!

❗️My Timestamps: 30:30 High-pitched voice 😂

101 ep is tutorial

We should have the Right to repair everything everything we own.

money is the answer to the question of why it take so long

I hate Tesla.. thanks for the video

i miss isuzu😢 i miss basic-durable cars😢

you really seem knowledgeable about your computer when you go to computer stores (but i do get it, just pointing it out, especially because you were like "it was some graphics card swap thing" like you had no idea what the actual problem was)

this... Magnuson-moss Warranty Act

Shin-ra corporation anyone?

The reason manufacturers refuse to repair after an unauthorised service is one of liability. The manufacturer cannot guarantee that when you/a third-party carried out the unauthorised repair, that you didn't damage something different to the issue you're wanting the manufacturer to fix. If a future fault arises, it then becomes a question as to whether it was caused by the unauthorised repair or the manufacturer repair. Additionally, if you have made changes to the original hardware, the manufacturer cannot guarantee you didn't damage something during that process, they also don't want to accept the risk/liability of damaging the aftermarket parts you added.

@aussieguy1012

6 жыл бұрын

As stated its up to the company to PROVE you damaged it in the first place. There are alot of competent tech heads like myself that can change ram or a hdd with our eyes closed and are aware of esd etc etc.

@mikeward1701

6 жыл бұрын

Yes, but what guarantee/assurance does the manufacturer have that you're competent? How do they know you didn't just watch a 2 minute youtube how-to video? Where's your qualifications and certifications? Companies like Apple use bespoke components that can require their own certification.

@aussieguy1012

6 жыл бұрын

I dont need a qualification to change ram or a hdd. And its simple I just record myself performing the upgrade and they can review the footage. Most things I repair are out of warranty and would cost $100s to repair through the company. Most times the repair is only a few dollars. I dont use apple BECAUSE they use bespoke parts which falls into anti consumer imo. Its called the right to repair and I own the device so yes I should be able to repair it. If they prove it damaged it well ill take it on the chin and by a new product.

There is a simple solution to this. Just stop buying / using their crap!

Because they can get away with it :(.

Damn, they really are the Apple of cars. If I ever buy an electric car, I'll probably go with another company like Chevy, with their Bolt.

I see capitalism is working as intended.

I know that series of roads. Weird to know of a youtuber in my general area.

@paulalancaster1

6 жыл бұрын

What city is this? I kept trying to figure it out looking at the background as he drove.

@camerong4944

6 жыл бұрын

Respectfully I won't say where it is. I think Collin values what bit of privacy he has. Nothing on you personally, But he sees these comments so if he wishes to divulge the location, He can. It's just not my place to say.

@paulalancaster1

6 жыл бұрын

I totally understand being protective of his privacy. Turns out he does mention the city explicitly in a more recent video.

I think a major source of the issue is political. Since the 80s enforcing anti-trust has almost been scoffed at by the political establishment in the US. They go out of their way to deregulate and dismantle consumer protections, or in the cases brought up ignore or kick the can down the road. It takes huge class action lawsuits and movements like the right to repair movement to bring these kind of things to the foreground, and push action at the FCC/FTC. And in many areas of citizen/consumer rights it's always been movements that make complacent governments act. However they've been dis-empowered more and more, look back at Ralph Nader's history, he was at the head of rights and advocacy groups, and was instrumental in getting seatbelts and safety regulations on vehicles. He blatantly highlights what happened, they had the doors slammed in their face, and essentially got excluded from congress, while the presence of lobbyists exponentially increased. Since Reagan they've promoted and facilitated the concentration of power and have allowed monopolies to form. Media conglomeration was only made possible by dissolving laws in place preventing it. And when companies do see any repercussions for tax evasion and anti-trust behavior It's usually courts outside of the US that hold said companies to account. the EU (as flawed as it may be (objectively, it's essentially ran by the IMF)), still actually care about privacy rights consumer rights and preventing and punishing anti-trust, anti-competitive, anti-consumer practices. We're talking about a government that when faced with the widespread malfeasance of the financial sector, threw trillions of dollars unconditionally at them to fix the issue. In a nutshell i think it's less about apathy and more the culmination of decades of Neo-Liberalism. Which can in most cases be described as a sycophantic adulation for "entrepreneurial" industries and their figure heads. It's the blind favoritism towards these companies to the extent that research has shown many of these towering industries get billions of dollars in subsidies and "incentives" from the public coffers. It's scary how many industries are loss leaders propelled by a broken financial system and or cronyism within government. I think Ignoring their malfeasance kind of goes hand in hand with the circumstances that allowed them to become so monolithic to begin with. I'm from Australia, and we've retained a decent amount consumer rights. And from here looking in, it's staggering how blatantly corporations get away with egregious practices over there. But even here, our current federal government are trying to copy the US template. For example our prime minister is a former Goldman Sachs lawyer and 100 millionaire.. And they've managed to privatize public utilities in the past decade. (for anyone who reads all the above and thinks i'm diametrically opposed to innovation, you'd be completely wrong. I believe in technology, innovation and markets.. Just not the oligarch level insanity we see now, we can have a thriving tech sector without trampling on privacy rights, consumer rights, worker rights/basic human dignity. UBER as a case study is the perfect example of vulture capitalism, and they're propelled by their sexy silicon valley image. When they're a loss leading anti-competitive company that screws taxi drivers and their own drivers... The spit shine image of silicon valley is definitely a farce.) Damn it, that was 10x longer than i expected ^ ^;

@mitthjarta5

6 жыл бұрын

Reaganism wasn't exclusive to the US, There was Margaret Thatcher in the UK and Malcolm Frasier in Australia. That all pushed neo-liberalism as the default mode of government. to 'unshackle' the 'pioneers' of industry, and argue that ultimately everyone will benefit... predictably It has not panned out that way at all. It's just given more concentrated power to those that shouldn't be trusted with it. And eroded consumer rights that mostly came into effect before-hand. The 75 Magnuson-Moss Warranty Act being a case in point. Ask your self if such an act would have any chance of passing in recent times.

Great video Colin but please do not record another video in a car, the audio quality was barely passable and took me out of the subject matter.

Can you do a video on how to install an AGS-101 voltage regulator by BennVenn in a Game Boy Advance? Please respond.

you're money to them

Tesla and Apple isn't that different. - hint Linus tech tip and Mac pro case -

Sounds like Musk is heading towards a massive mid-life crisis and a nervous breakdown.

I know all the contrarians who claim Apple = evil will jump on this even though they’ve never used an Apple product but when I worked consumer IT support for DSGi (the UK’s biggest computer retail group) ALL the OEMs, all of them, Packard Bell, Acer, Toshiba, eMachines and so on, all of them wold consider your warranty (including the legally mandated statutory warranty) void if you upgraded your OS and guess what? They all still do.

@Fattydeposit

6 жыл бұрын

Nicholas Wilson I loathe Apple's products, services, company ethos and pretty much everything they represent. Whenever I've had to use their stuff (every time a family member has an issue with their dreadful device) I thank the gods that I don't have to endure Apple's colossal mediocrity in my regular life.

@nicholsliwilson

6 жыл бұрын

bumtree and you think that makes you sound like you know better than everyone. Good for you sausage, good for you!

@aussieguy1012

6 жыл бұрын

Im with bumtree, steve jobs was a asshole and very well known for it. I don't share the same mentality as assholes.

Boo on Apple and Tesla both

Please look at the road when driving, not at the cam.

And you still buy Apple. Stop giving Apple money.

Actually, the AI is really smart. It has decided that the world is overpopulated, so it found a way to solve it for the humanity, by killing drivers.

Your Tesla and Apple stories both lead to one of your final points, the stock market and greed. Tesla says driver error to keep sales from dipping, they could care less about people crashing because if you don't die they make money on repairs or new vehicles, Apple refuses your repair to avoid the expense of the repair to help their bottom line and minimize the overall repair numbers to make share holders happy. Phones are sealed because if you could replace the battery you would have one less reason to "upgrade". For $6 we replaced an old Samsung S5 battery on a phone we gave our son and it's like a new phone again. If it wasn't for that option we would have had to buy him a new phone.

You forgot the part where the NTSB started sprinkeling info. this is biased

1. Lol with all that witch hunt on Tesla, its absolutely no surprise that they dont want risk anything which can them put down. They must to do it very very safe way to safe their ass from legal preblems caused badl repaired car. 2. There are tremendous rewards for early adopters. 3. Tesla is still in very expesive category. Still nothing for an average dude, no matter haw badly you want such electric car. 4. Dont blame Tesla that not so rich ppl payed for tenth of thousend $ for salvaged car, and Tesla dont want to help them. That is stupid.

One of the unfortunate issues is that if Mr DIY puts a salvage Tesla back together ...and then becomes involve in a serious accident...either he, his widow, or the insurance company will certainly try to blame it all on Tesla, even if the accident was cause by his own faulty work. People can’t have it both ways, they want open access to parts and information to do whatever they want with a product,( which I agree with), but then they also want to able to whine and complain and sue the big bad company when their own foolishness gets them hurt or costs them money. It is not a simple issue to solve in the age where everyone wants to play the victim.

Boom! All these anti-consumer companies will be driven out of business now.

You need to realize that those rules are made to protect companies from people that abuse them. So you can understand, speed limit on a motorway is not made for you is made for the worst drivers.. Like all of the rules you talk about. This is the world we live in... Is not companies fault.. Is people failt. Stop complaining about technology and start use it as they want to be used. If you don't want that.. Invent something insead of complaining and make what rules you want

Apple tried to deny a warranty for a 100% stock, 3 month old $1700 MacBook Air because I ran the chrome browser. No I am not kidding. The machine had a bad mainboard that didn't turn on the fans. So when it got hot it froze. Their "diagnostic" software said everything was fine.... because it was not under any load. I had the run around with them several times until I reproduced the crashing while trying to reinstall OSX in recovery mode. I told the Genius if he thought it was Chrome causing it. Haha. Apple fixed it in the end (mainboard replaced), but that is the last laptop I buy from them.

If any layman is allowed to repair a Tesla, and the repair is botched and causes an accident or fatality, Tesla's public image and reputation is harmed. Tesla, Apple, Rolls-Royce all consider themselves prestige marques, they understand the importance of brand reputation, and that involves placing restrictions on who can service their products.

This is starting to become very bad for the progress of alternative energy when it comes to Tesla of all companies to behave like this. Starting from the government, I do think that the current president trump might have contributed to the inactivity of the federal trade commission and things like that. Why are Tesla activities pf this kind bad for alternative energy? Because part of our view about alternative energy is how we produce and consume things that need energy for their production and consumption and also need materials. Unless Tesla can fully recycle a car at their perceived end of life and meet that current high demand as people will want electric cars as gas prices continue to go back up again, Tesla has started to act bad at this point when it comes to alternative energy in mind. First of all that crash is not something that should happen when going 70 miles per hour on a highway especially that other Teslas are also turning towards that wall. If the autopilot artificial eyes (cameras, sensors, LIDAR, etc.) are damaged, I understand not using the thing is a great idea until they fix it, but fully sighted artificial vehicles moving towards that wall at full speed it not good when it comes to people adopting autopilot technology. They are really letting down that new innovation when it comes to technology that auto drives cars. And we will see a major delay before more people get this new technology to be considered safe again. Then there is the repair of cars considered dead but might be affordable to repair compared to buying new. Being able to repair something is important when it comes to alternative energy since it costs more materials and energy to produce a new car than to fix a used one if it is affordable to do so. Also those cars might not be able to autodrive again but they will still contribute to keeping fossil fuels in the ground where they belong and reduce the climate change situation that people have been avoiding ever since we got a climate change denier for president. To me while he isn't a bad president this part about him being climate change denier is not good since focusing on climate change and alternative energy will improve and not destroy the economy. They always so Oh its the economy, but alternative energy is record making jobs in the US but they want to spend government money on fossil fuels instead where only a few jobs are created. Really wish Tesla can change this behavior and I aim to become a competitor to Tesla as I studied a lot of the science behind this technology at university, it is very possible to make a competitor to Tesla and force them to stop this behavior they are doing. Last, haven't Tesla announced that they are open sourcing their technology, so why do we even have those problems instead of having third party manufacturers produce those parts?

Just buy the Tesla you still going to keep buying Apple/Mac products. You ask why companies screw people over, because people are just like you. I just don't understand the hypocrisy of your rant.

Serves you right for being a sucker buying anything Apple.