Great Trainer, Great sence of humor!! It was a pleasure to be in his class.
@sylvestertettehkorle51422 ай бұрын
i understand this is a practice, however the conflict management procedure needs to be questioned. You've got an agitated customer who needs his coat immediately to get off the premises, if from your initial assessment he's drunk and trying to claim something which is not his then you're right. Also if there an ID in the Jacket you need to confirm whether it belongs to him, i'am assuming there a log book, that could be of help. I also disagree to the fact that he said the CCTV would prove it's not his.- due to similarity at least give it a try. No company would like to make their customers furious. All the best LSC🤓. Just so you know telling a person in this state to calm down is a little bit frustrating for the victim
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John thank you You the best
Great Trainer, Great sence of humor!! It was a pleasure to be in his class.
i understand this is a practice, however the conflict management procedure needs to be questioned. You've got an agitated customer who needs his coat immediately to get off the premises, if from your initial assessment he's drunk and trying to claim something which is not his then you're right. Also if there an ID in the Jacket you need to confirm whether it belongs to him, i'am assuming there a log book, that could be of help. I also disagree to the fact that he said the CCTV would prove it's not his.- due to similarity at least give it a try. No company would like to make their customers furious. All the best LSC🤓. Just so you know telling a person in this state to calm down is a little bit frustrating for the victim
Hello pls interested
Want to be a cctv officer pls
@johnmbon9435
2 ай бұрын
Google London security college for bookings 👍