ServiceNow Different components of Service Catalog
*Hey Everyone,
Welcome to my channel.*
⏱️TIMESTAMPS⏱️
0:00 Intro
0:19 What we have learned in last video?
0:41 What we are going to learn today
2:07 What is Service Catalog
5:52 Catalogs, Categories and Items
6:51 What are Variables
8:59 What is Variable Sets
10:20 The Journey of an Order
13:44 Self Service Catalog
15:39 Explore Catalogs, categories and Items in ServiceNow
18:55 Explore Variables inside of ServiceNow
20:30 Add a new variable
23:20 How Req, RITM and SCTASK works
28:41 Thanks for Watching !!
I am back with another exciting Tech Video.
This is the 26th video of this tutorial series called @ServiceNow.
We have started the Core Servicenow Application section and today we will learn about Service Catalog.
Today we will understand about Service Catalog and how it is helping to get an Amazon or Flipkart like experience for all the users, lets understand how it is configured and how you can use it in your developer instance.
ServiceNow Record, List and Form view - • ServiceNow Record, Lis...
ServiceNow Filter, Search, Condition builder and Breadcrumbs - • ServiceNow Filter, Sea...
ServiceNow Context Menu - • ServiceNow Context Menu
ServiceNow Modifying List and Forms - • ServiceNow - Modifying...
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- Customization -
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ServiceNow Client-Side vs Server-Side - • ServiceNow Client-Side...
ServiceNow UI Policies - • ServiceNow UI Policies
ServiceNow UI Actions - • ServiceNow UI Actions
ServiceNow Business Rules - • ServiceNow Business Rules
ServiceNow Client Script - • ServiceNow Client Script
ServiceNow Data Policy - • ServiceNow Data Policy
ServiceNow Update Set - • ServiceNow Update Set
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- Tables & Fields -
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ServiceNow Tables - • ServiceNow Tables
ServiceNow Fields and Field Type - • ServiceNow Fields and ...
ServiceNow Table Relationships and Schema Map - • ServiceNow Table Relat...
ServiceNow Create a Custom Table - • ServiceNow Create a Cu...
ServiceNow Extend Table and Dictionary Override - • ServiceNow Extend Tabl...
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- User Administration -
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ServiceNow User and Groups - • ServiceNow User and Gr...
ServiceNow Roles - • ServiceNow Roles
ServiceNow Access Control List (ACL) - • ServiceNow Access Cont...
ServiceNow How to import data using Import Set - • ServiceNow How to impo...
#techwithpri #servicenow
Пікірлер: 21
I watched so many videos on KZread but this is simple, on point and easily understandable. keep going brother you will definitely be top in ServiceNow KZread channels.
@techwithpri
5 ай бұрын
Thank you so muchh 🙏🙏 !! Do share with your friends and colleagues so that it can reach out to many people. Keep watching and keep learning.
awesome explanation.
@techwithpri
Жыл бұрын
Thank you so much brother, keep watching other videos of ServiceNow and keep learning 👍👍
Excellent Teaching Thank you
@techwithpri
8 ай бұрын
Glad it was helpful! keep watching and keep learning!
This should be the go to video for anyone who wants to clear their basics about Service Catalog and it's working. Thank you for explaining it to me. Do you have any video about flow designer. I am struggling with it for the Service catalog. Also I am gonna recommend your channel to my friends as well for learning ServiceNow, till now your channel is the best and easy to understand.
@techwithpri
5 ай бұрын
Perfect!! Check the next two-three videos brother in the same series ServiceNow System Administrator. 2 videos on flow designer is already their with practical use case. Please check those videos. Here is the playlist link - kzread.info/head/PLe4QSsKLT0SZsLgx2f-tthW_lzBnFpsQ2 let me know for any further concern 😇
5:12 you said we need the catalog_ITEM or admin role but at 24:27 you said you told us earlier if you had the catalog_ADMIN or admin role?? Is it catalog_item or catalog_admin?
@techwithpri
Жыл бұрын
Yess you spot it right।। It's my bad.. it should be catalog_admin.. 👍👍 Waiting for your next findings 😅😅
@Slayer_Momin
Жыл бұрын
@@techwithpri all good haha however i am still learning myself and i am not cross checking or fact checking every single thing which is a concern. i dont want to learn anything wrong
👍👌So user can able to see only request number Or any other options after request the item?
@techwithpri
Жыл бұрын
Yes after submitting the request user can only see the request number or RITM number (request item number) . User can add comments after raising the request but user cannot see task record which is SCTASK
Hi Pritam, could you pls ans following ques: 1. In your screen, Iphone price is in rupees but in my screen, there is no option for rupees, the only options are dollar, euro and other 3. 2. If I ordered Iphone, my request shown automatically approved, I tried to change it but it is not looking like as you have explained(not going smoothly on tasks and requests) Thanks for your time😊
@techwithpri
6 ай бұрын
Hey !! Click the edit button in the price field and then in the bottom choose new price by clicking on the new button and then in the currency you would see INR option also choose the type as Fixed (singe currency).
@techwithpri
6 ай бұрын
For auto approval things - go to the catalog item and remove the default workflow from Workflow tab, it should work fine.😃
@Cloud-Computing
6 ай бұрын
@@techwithpri thanks bhaiya
Hello Pri, Can u explain below Question and Answer The display sequence is controlled in a Service Catalog Item using which of the following? A. The Default Value field in the Catalog Item form B. The Sequence field in the Catalog Item form C. The Order field in the Variable form D. The Choice field in the Variable form
@techwithpri
7 ай бұрын
Hey !! So the answer should be C . (Order field in the variable form)
@sithuprajeesh4969
7 ай бұрын
@@techwithpri Thank you
@techwithpri
7 ай бұрын
My pleasure !!