I sold a folder of Pokémon cards and the buyer requested a refund, saying they weren’t as described. I asked them to send me pictures of complaint, and they sent me pictures of fake cards. I declined refund and they put in a dispute with eBay, where they got a full refund. I sent in pictures of my original listing and the pictures the customer sent, and eBay dismissed my complaint. I drove 3 hours to knock on the door of the customer and asked them to return my original cards. The look of terror in his eyes was worth the drive, but I got my cards back.

@richedwards9495

9 ай бұрын

This is phenomenal. When Kevin was describing the iPhone scam I was thinking, you have their mailing address, go get em!

@thoel_905

9 ай бұрын

Way to go brosku!!!!!! Let em know!!!!

@idid1866

9 ай бұрын

You're a better man than me...really stupid to scam someone that close, lol!

@supersimple-caadri

9 ай бұрын

Hello, some people is very stupid, I went through a similar situation with Amazon. Amazon of course was in favor of the customer, but my store was almost shutdown just because this one customer.

@Rose39M

9 ай бұрын

Oh my! Good for you, I would have done the same thing if the buyer lived a few hours away, no way they would get away with that!

I just got my first negative review yesterday from someone who CANCELLED her order! She never received it because I didn't ship it. She wanted a refund and complained that I am nonresponsive. I contacted eBay and they removed it right away. This can really hurt someone's business. Why would a person make up something like that??? Needless to say, she is blocked from buying from me in the future. I'm glad eBay acted fast on this one.

@spudth

9 ай бұрын

My worst feedback was for items less than $15, even 99 cents on one item . I did get a neutral recently on a higher $$ item because it was dirty. The description clearly stated "the xbyfd will need a good cleaning".

@donwarnick1089

9 ай бұрын

Sometimes you just run across buyers who still act like children and don’t have any interest to settle things civilly.

@donwarnick1089

9 ай бұрын

@@spudthI had a buyer just berate me over a $9 item from 1965 which had a spot on it. Which could clearly be seen in photos. It got so bad I reported her to eBay she just wouldn’t stop sending me rotten messages.

@terriyoung2389

9 ай бұрын

I believe there are very unhappy people with too much time on their hands. They spend their time feeling they have been wronged.

@sendthis9480

9 ай бұрын

@@spudth I finally got rid of my one negative review that had been there for 12 months. “Shoes did not fit”. Lololol I shipped on time…easy return….easy refund…exact measurement with size chart… Sometimes theres just nothing you can do.

I agree. I think to many people attribute every return to scams instead of taking a moment and improving. Also, another good way to hit them is mention that you are going to file a police report and an IC3 (for internet fraud).

I have been scammed as both a buyer and a seller on eBay. I have received an empty envelope on an expensive vintage game purchase - lost $200 and Santa didn't fill that request. As a seller I learned quickly not to sell outside of North America because tracking is too unreliable. The "item not received" complaint was always items overseas.

Dealing with the non-US eBay reps is simply horrific. It's like you're speaking underwater. They run through scripts and communicate so poorly. I dread having to call them.

I had someone try to scam me when i first started selling but thanks to you and a few other reseller videos i knew not to fall for it. Thanks for all the great info. I love my go 2 tape.

LMAO The Tape smells like chemicals because it's made of chemicals! Great video Kevin

Used to work for a company that sold vintage car parts. My manager got a return of an item that we don't even sell and eBay again sided the buyer. I died laughing when I heard him say to the eBay rep that if they didn't care what gets returned then he just found a way to get rid of his baby daughter's dirty diapers and get free items from them. Of course he would never but it did get the rep aware of what he was talking about and gave him the money back. Have to add it only happened once in my 15 years there. Always enjoyed my manager's sick sense of humor.

I do not do International. I use to but learned my lesson the hard way and never again. I've lost around $400 this yr from scammers. Ebay did nothing. Their suggestion was to report the people. I've been on ebay 24 yrs this coming March currently with over 800 listings. Plan on dwindling down under 100 and getting out of my store. Tired of high fees, ebays continual support of buyers, ever increasing postal prices and high cost of supplies. I do better local.....no fees...no feedback....no packaging....no dealing with the USPS and ebays never ending new rules all in favor of the buyer. Just my 2 cents. Love your content and always helpful.

I absoutely love your videos. Your openess to be transparent is something I truly appreciate. Always has a wealth of information.

I have only been selling on ebay for a little over 2 years with your help and just a few others on you tube. I have been lucky so far no scams (knock on wood) I do not comment hardly ever but I want you to know how much your videos are appreciated I have never missed one! Thank you for all you and your family do to help us all out! My go to tape!

My Go 2 Tape. Great content and appreciate your openness on topics. Loved seeing Sophie!

When I first started, I sold a sleeping bag, new with tags. It showed the date arrived (it was a Friday) On the following Monday, they reported it as INAD. According to them, it had a stain on the inside and twigs were found inside it. I asked them to return it, which they did at my cost, of course, no stains were found anywhere, and certainly no twigs. I sent eBay several emails and pictures of where the stain was supposed to be. The rep I spoke with agreed with me, and a week later that account holder was no longer to be found. When I called to enquire, the rep told me the account was now closed. I still wonder if they jumped or were they pushed!

My Go 2 Tape Thanks Kevin! Always great information.

I just started reselling this year. It is allowing me to take care of myself financially and is interesting and fun. I've been watching you and a handful of others for several months and really appreciate the information you share. This is the first time I heard you were raised in Yucaipa. I'm in San Bernardino and it's fun to hear you reference the things out in this area. Boy would it be great to be in Tennessee rather than here, lol, but I won't move that far from my grandkids at this point in my life. Anyway, thanks for all you do and kudos to you for how you are including your family and raising your children. It's really refreshing to see.

@commonwealthflipper

9 ай бұрын

Awesome. Except I am in VA now. TN is cool though.

Our worst eBay loss was shipping not one, but two hobby helicopters to Australia. They claimed they received "toys" and eBay refunded them without even requiring they ship them back. We appealed until we finally gave up. We lost $1200.00. This was in the early days of eBay and we just quit shipping overseas until they came out with the Global Shipping Program. We once sent out a $900.00 radio control radio that they said didn't work. They sent us back an antique remote not worth a penny. We went through all the appeals processes and finally received our money back. We've shipped over 250K items on eBay so these two isolated incidents are a drop in the bucket. You learn and move on. Thanks for all you and your family do, Kevin! I enjoy the videos.

My GO 2 Tape . Thanks for touching the subjects that are possibly somewhat "taboo" , been selling on Ebay for a little over a year and learn all the time from watching you!

Thank you for the videos ❤ they are free classes on reselling and I enjoy them. Before I forget, My go 2 tape!!

I think it's kind of cool that what not is slowly taking the eBay model where they started out with auctions and moved to buy it now as well

I was thinking of Griswold's when you mentioned the restaurant. I remember going there as a kid. We we would take pictures with that big red horse. I grew up in Colton.

@commonwealthflipper

9 ай бұрын

Yup. We did too

Really enjoy watching you and family work together! Our family does it together as hobby. Great way to teach work ethic and responsibility. Oh and MY GO TO TAPE! 🎉

My Go 2 Tape! Thanks for another great video!

That’s a writing spider. Harmless. 🕷️ I would love some Mygo2tape! Thank you Kevin! 😊

My go 2 tape. Thanks for all the great content!

My go to tape. Thanks for all the info you share with us.

My Go 2 Tape - Thanks! Great videos!!

My Go 2 Tape, thanks for the video!😊

My Go 2 Tape. Thank you for another educational video!

A part of my system is the SKU boxes which holds most of my inventory. First of the year I go back to number one and check all the items in there if they need to be relisted I do that or donated. Then I proceed to fill the box with fresh listed inventory.

I appreciate the topics included in your videos. My Go 2 tape

Great meeting you at the Boss Reseller Remix last week! Having just started reselling in June, this was my first in-person event and it was great getting to meet the community and pick up some great best practices. I enjoyed your presentation as well. I think it was great that they had resellers at all levels, present so that we could identify with folks at our level as well as the levels to which, we may aspire. I have not had any run-ins with scammers yet. (knock on wood) but working in retail for the last 31 years (the last 25 in the cell phone industry), I have been trained out of necessity to have my guard up to look for potential scams. I'm sure I'll get got at some point but if I do, I will definitely do all I can to get them reported and removed. Thanks again for all your content and your platform to share these stories. #mygototape

@commonwealthflipper

9 ай бұрын

It was. Wry nice to meet you as well.

Thanks for sharing. MY GO TO TAPE! :) I recently bought a phone battery advertised as NEW. Received it, and noticed it obviously wasn't new. I wanted to buy a new battery for a new phone I wanted to sell. I couldn't sell it with this messed up battery. The sellers insisted on contacting them outside of ebay via personal email. Well no wonder, they illegally used first class postage (63 cents) to mail me the battery. When I went to post office to return it, they literally laughed at me because a phone battery has to be mailed ground delivery as a package, NOT first class envelope because lithium batteries can cause FIRE on the AIRPLANE! I've never by-passed ebay protocol, and this cost me. I'm afraid to leave a negative review for fear of retaliation - especially after I called them out on it. Lesson learned.

Good morning Kevin and family great video thank you for sharing 🎉🎉🎉🎉

Great video my boyfriend and I always enjoy watching together . You’re very informative and entertaining to watch 🙂 we are eBay sellers as well and we have learned so much from watching your videos. Thank you! And MY GO TO TAPE !

My go to tape!! Thanks for the daily education.

It does like you really like. What you do. Means everything!

My Go 2 Tape Thank you again for all the good advice you give us.

For years, I sold antique barbells and appliance parts and never had a scammer from those sales. Specialized/obscure hobbies seem to have more serious/mature buyers. Like a vintage radio enthusiast is much less likely to play games than someone buying an iPhone.

I’d like to try some of that MY GO TO TAPE! Love your channel!

My sisters boyfriend, back in the 70’s was the Virginia Tech starting quarterback and was hit on his first game and two ligaments were torn in one knee. Surgery was not as good back then. He never recovered and that was the end of his dreams!

My husband and I have been very part-time on eBay since 2002. We have 100% perfect feedback. We have sold 845 items and never had a scammer . We have sold a few $200 items but nothing more than that. Most of our items range from the $8 to $50 range. We sell a lot of preowned watches and costume jewelry that we buy in mystery lots , knickknacks , craft supplies and miscellaneous items. My husband now has his own eBay account to sell on, I also sell a Mecari and Etsy I have been on Etsy since 2008 and Mecari for a couple years . Next year we will be full-time when he retires and will continue doing things the way we are now. Except going full-time instead of very part time. I’m glad to get this advice though because anybody could have this happen it’s nice to know what tools to have to fight it. Thanks for sharing this story. I’m so glad the guy got his money back!

Love your video and the wealth of information you have. My go 2 tape😊

My Go 2 Tape ❤ the content Kevin keep it rollin

Look forward to all your videos. Have a blessed week. My go 2 tape

I’ve also done eBay for over 2 decades I don’t offer returns and very rarely have accepted any. I usually sell repaired headlights etc off of crashed cars.(I’m a bodyman) just recently gotten into thrifting to resell and still won’t accept returns. I try to post as many clear and accurate pics. Love your show and you’ve really encouraged me to branch out to thrifting/ estate sale etc. thank you.

@littleluluscraps

9 ай бұрын

If you want to be a Top Rated Seller, you have to accept returns, if you don't care about that then good on you!

@hp4415

8 ай бұрын

@@littleluluscrapsit doesn’t matter if you want to be top rate or not. If buyer open a case saying item is not as described , ebay will automatically accept their return request, give them return label and seller get charged for the return label. So yeah, the no return accepted mean nothing at all

@littleluluscraps

8 ай бұрын

@@hp4415 Except if you WANT to be a top rated seller you are required to offer it and since I like the benefits of being a TRS I offer free returns. It isn't about the return it is about being a TRS...

Scammers are definitely out there, lucky I have not been hit so far as either buyer or seller. Thank you for the content you put out, always informative and fun. Love all the critters and the fact your family is so involved in your re-selling business. Keep up the great work, and I hope I win the My Go 2 Tape :)

The dogs are happy the Vick jersey is gone... that's some quality comedy 😂

My go to tape!! Thanks for the great content.

My go 2 tape. Love your channel Shani

My go to tape Thanks for all the suggestions

I like using the lock mechanism on the sold filter on eBay but I don’t use it all the time because I do want to see how many are listed too. The thing I wish they would change is just move Sold and Completed all the way up at the top of the filter list. It’s aggravating to have to scroll almost all the way at the bottom constantly. I haven’t been scammed and not going to say yet because I don’t want to put that out in the universe lol. My Go 2 Tape 😊

@mommahype

9 ай бұрын

Oh my gosh YES move SOLD to top for goodness sake!😊

Great content, Kevin. Thank you

Loved listening to the radio, including shortwave, when I was a kid. Eventually, that interest led to a 25 year career in commercial radio in several cities, including Cincinnati and Boston. When I saw the Sylvania transistor radio, I had to do a little research on it. It wasn't the very first transistor radio ever made. It was Sylvania's first one, and it's relatively rare. As for the $175.00 you got for it, I found a few in good shape online that fetched north of $400.00 but those sales were not on eBay. Well spotted purchase by your dad, though. I wish I'd found it. I probably would have kept it! 😉

My Go To Tape, I enjoy your videos!

My go 2 tape. Missed hearing you on the last T2C podcast!

Hi. My go to tape. Thank you!

My ago 2 Tape thanks for everything you do. Thoroughly enjoyed your presentation at Boss- could listen to you all day 😊

@commonwealthflipper

9 ай бұрын

Thank you for the kind words. Maybe I'll finish what I wanted to say on this show one day.

#myto2 tape. Thank you for the continued great content. Oh my gosh, I remember Griswold's in Redlands, CA, I used to go with my parents when I was a kid. Forgot all about it until you were talking about the pan.

This happend to me 30 times. Yes, ebay always refund the buyers but they also always refund me. Key is take pictures and record a video ,and file police report .

My Go 2 Tape Love the content!

My go to tape! Love there medium size bubble wrap!

Kevin, I've been watching you for a long time and have learned so much from you ! I was surprised when you said your high school Mascot was the Thunderbirds ! I do believe we are from the same hometown ! I've been living in Missouri for the same reasons as you being in Virginia ! Thank you so much for all the information that you put out ! It has helped me tremendously In my small ebay business ! Many blessings to you and your family !

@commonwealthflipper

9 ай бұрын

Yucaipa?

Great show again! I look at my ASP once in a while. We have fun finding things and listing them, so we do have some small stuff which doesn’t bother me. We try though to keep our ASP around $20-25. This is a part time gig for us right now. If we ever ramp up I will be more concerned about keeping the ASP higher. #MyGoToTape

I remember Griswold's! Their raisin bran muffins were awesome. My aunt and grandmother would always take their largest purses to take some of them "extra" ones from the buffet home!🤣🤣

You have to be careful with cast iron. It can crack and warp and then the pans are no good. It took me a minute to figure this out. A lot of learning from buyers. Always check for cracks and warping in cast iron. Thanks for your great videos. God bless

Everyone double check what you put down as shipping size. eBay is changing it without you knowing. I had to redo 40 ads today. Great videos Kevin!

@commonwealthflipper

9 ай бұрын

It really doesn't matter much for me at the moment as I am doin flat rate shipping.

My go to tape!! I don't have any scammers stories, so new to ebay. But I do love bubble boy tape and wrap. The tape works great, I use half of what I was using before. Thank you for the code

Wow, I haven't even thought about Griswold's in years. I have fond memories of going there with my Mom and Grandmother as a kid and remember the fancy cakes and such they would wheel around on a cart for you to try to choose just one for a yummy dessert. My Mom loved that place and was quite upset the day we drove out there from my childhood home in Fullerton only to find it had closed. That was no small trek as my Mom did not drive the freeways. Grandma always called it a Smorgasbord as my Grandfather was from Denmark. We also made a yearly trip to Solvang. I'd love to try the new Go To Tape from American Bubble boy. My sales have become consistent since I started listing all the Barbies and dollhouse furniture I have amassed in the last few decades! so I go through some tape!

My go 2 tape! I feel like the less something costs, the more people haggle and complain. Blocking buyers is a great feature.

@CM0211

9 ай бұрын

I actually got a return notification tonight from a buyer who kept trying to lowball them said they ‘gave up and used a coupon’. Then they just sent a long email about how the shoes are too big, they were a gift, on and on. Then she wanted me to verify the return address that eBay gave her. What? Why? I’m not engaging. She’s fishing for something

Thank you for everything, my go 2 tape 🙏🏻

My Go 2 Tape ! Love your videos... my biggest scam was many years ago buying software

We use to go to Griswalds! When I was a kid, after church, we’d go “down the hill” from Crestline, for a family outing❤

@commonwealthflipper

9 ай бұрын

I lived with a friend for a few months right up off of Crestline.

@barbknight7803

9 ай бұрын

@@commonwealthflipper Small world! I lived there from 1972-1989

I haven't been doing this long enough to be scammed yet. I dread the day, I read a bunch of comments i can't believe people do things like this and some get away with it. Sad 😢 people go to this extreme makes you wonder how they sleep at night. Thanks so much for all the interesting content. I could always use some My go 2 tape. 😊

Love your comment that Sophie and Wallen are happy the Vick jersey is gone. LOL!

I had another seller pull a switcheroo. He bought an item from me, opened a return (INAD, but the flaw was actually in the photos/description), returned a different item and MODIFIED the return label by cutting out the return address and hand writing in a different address. This all happened a year ago during a pretty rough time for me. I did nothing at the time. It still bugs me but now that its been a year...gotta let it go

Keep up the good content! My go 2 tape

Thanks 4 the info MY GO 2 TAPE

# my go to tape. Great video! Thanks for the info.

MyGo2Tape I'm excited to see what new products Joel comes up with! Love all your content, Kevin!

That Mike Vick joke is going to go over a lot of peoples heads haha! My Go 2 Tape

I would love to have My Go To Tape to use for my packaging

My go to tape! Thanks

I am going to start reselling again with my best friend. We need all the help we can get. My go to tape.

I have been selling online for over 26 years now at a higher than average volume and have never had a buyer scam me.

My Go To Tape sounds amazing!

M y go 2 tape, great video, I wish my sales were that good, still up and down for me.

I am going to give you a priceless item is the time that you spend with your dad doing yard sales and I spent a lot of time fishing with my till he passed love you all your in my prayers bless all of you

Thanks! My Go 2 Tape❤

Hey Kevin and Fam! Hi from Yucaipa, Ca! I was raised in Redlands and when you mentioned Griswolds, it brought back fond memories of years gone by. I don’t know if you ever come back to So Cal for a visit, but we’d love to meet up and offer some accommodations for your stay! We have a house in Oak Glen for you all to use as a base while you searched the local markets here! We enjoy your channel and we are now retired and listing part time! Take care! Tracy and Fam!

@commonwealthflipper

9 ай бұрын

Oh Wow. Fond memories of Oak Glen. I lived on Ave D on The South side of the Blvd and North of Bryant.

#My Go To Tape... Keep up the great work!

my go to tape - good information

My go2 tape ❤ thx for the video Kevin

MY GO 2 TAPE .... THANKS KEVIN

My Go 2 tape. I haven't been scammed yet, but I'm only three months in. I'm so paranoid that I look over every single thing before it goes out. It starts with the listing, making sure everything is disclosed, good pictures, etc., but even that isn't going to stop the ones who are determined to scam the system. I'm sure my day is coming

I haven't tried My Go 2 Tape yet, but will when my current supply runs low.

I have been adding a lot more trading cards into the mix in my store and my traffic statistics are great. I have been getting more non-trading card sales from the traffic.

Great video's, I'd love some My go 2 tape.

Much love to you all!

Thanks for your video! I had a bad seller on my of my more expensive purchases..unfortunately it was long ago before EBay really protected us as buyers. I understand both sides, being a seller I think they’ve went way too far the other way !! I don’t think they should just side with the buyer before both sides have been heard from…just my take on it. I’m in need of buying tape presently..would like to try My Go 2 Tape from Joel. Entering your contest 😊

I’ve been a full time reseller for 2 years and eBay selling heavily since 2015 but I’ve only had it happen once it was a vcr combo player sent back via return and it was the exact same model but a broken one and not the one I sent! It’s typically sellers with low feedback they target it was early in my reselling career this happenned I would say when you get over 500-1000 total feedback your chances of a return scam drastically go down might even be lower like 100 total feedback. Always take pictures in your listings of serial numbers I feel like there are scammers that target listings with no serials