Hi there. I got this installed by plumber and I am not sure whether it’s been installed properly. As the water keeps coming back and the pump runs for a long time. Can you pls help me to find out if the pump has been installed properly or not. Thank you very much.

@TheSanifloStore

3 жыл бұрын

Sounds like he may have failed to install the supplied check valve on the discharge line or the check valve is malfunctioning. You can give us a call or call the manufacturer at 800-571-8191. Take some pics of the installation and a video if possible. Where did you purchase the unit?

no check valve on inlet? no vent on pump?

@ihaveadadfeelingaboutthis620

5 жыл бұрын

never mind i just head the part about venting it tomorrow...does it need a check valve on inlet?

@TheSanifloStore

5 жыл бұрын

You can put a check valve on the inbound lines if you want, they are not required but some people do add them.

@lymai3768

5 жыл бұрын

How come I install mine and when I plug it in, the motor runs even though there is no water? It should not be running at all unless there is water.

@TheSanifloStore

5 жыл бұрын

The unit should not run unless there is water in the reservoir. Is the system vented properly? How old is the unit?

@lymai3768

5 жыл бұрын

The SanifloStore I just bought it brand new. I think it is vent problem. I put a 1 1/2 in long pvc pipe in the vent and have a portable vent on the top above the 10 feet ceiling. How can I fix the problem then? Thanks!