Samsung Washer Off Balance
My mission is to keep your appliances running for as long as possible for free, or as cost efficient as possible.
Remember to unplug your appliances from power and shut off any water before attempting any repairs. My videos are for entertainment purposes only and are not to be taken as repair advice. Please consult a certified appliance repair technician if you are uncomfortable doing DIY work on your appliances. Proceed at your own risk.
UPDATE! DO NOT BUY SHOCKS ON AMAZON OR EBAY! THEY ARE JUNK IN 2023 / 2024.
Part number DC97-16350E. I'd suggest buying from
Double check your washer model number on a website like www.appliancepartspros.com or partselect.com and verify you have the right part number before you order your parts!!
My washer here in this video has a model number of WA456DRHDWRAA
If you found this video valuable and saved you some time and cash, please consider donating to the cause! I’d love to be doing videos full time, bringing DIY info to as many people as possible, saving you all time, money, and the frustration of calling in a repair person or having to buy new appliances. Donations are always welcomed on my Venmo too @joshcobb4100 which all funds will go to making more, better videos! But really…I just hope this video helps someone out and saves them a headache!
Please like, share and subscribe! Thanks guys!
Пікірлер: 168
GUYS! UPDATE! Amazon shocks can no longer be trusted, you have to buy high quality OEM shocks from a real parts supplier like sears or appliance parts pros. Amazon shocks are now junk out of the box. DO NOT DRILL HOLES IN THE TOP BALANCE RING! That's not trapped water, the water IS the balancing median in the ring. The real, safe solution is to fix the actual problem, the bad shocks. Thanks guys!
@joshcobb4100
4 ай бұрын
@konradhof7318 check out the update in the description. Amazon shocks just can’t be trusted anymore. Yes my experience has been the OEM shocks will fix the issue.
@roselenaholt9959
4 ай бұрын
Right because I changed, mine still does it.
@isaacreyes6705
4 ай бұрын
@@joshcobb4100could you elaborate on why the shocks can no longer be trusted? Just curious
@joshcobb4100
4 ай бұрын
I have bought and returned every set sold by just about every seller and they are all bad out of the box (Samsung shocks). After about 10 times I gave up. Same with eBay. Aside from trial and error I don't know what the issue with the supply of non OEM parts is, probably just like everything else being made right now.....Cheap.
@user-se1gl1xh1l
3 ай бұрын
Can you tell me a site that I can get good parts
This should not be a problem, Samsung should be responsible for covering these repairs of their extremely poor design.
@joshcobb4100
Ай бұрын
Seems to be the world we live in, gotta do the best we can with what we got.
Thanks for posting this video. For about $40 and 20 minutes of work, my washer is now working perfectly . Thanks!
Thank you for this video. Gonna save me tons of money just soing it myself. KZread videos like this are what we want as a community, thank you.
Our Samsung washer was delivered & installed just two days ago!!!! It has a loose, springy inner tub as described in this video!!!! The machine would not go onto either the rinse cycle or the spin cycle. It would just STOP!!!!!!! This is a spanking brand new machine!!! WTF?????? I feel empowered knowing what’s actually wrong with it!!! Keep up the good work, Josh!!!! Thank you!!!! ❤💘💘❤❤❤❤❤❤❤
@fucdalaw1
4 ай бұрын
Same shit in dealing with brand new
Thanks for the short video, I need to see if it was something I could do without getting overwhelmed with a detailed step by step 20min+ tutorial... Got mine fixed.
wish I would have seen this video before I paid $125 for Best Buy to come out and tell me that the stabilizers need to be replaced. But so glad that I didn't pay the extra $500 to fix it on top of the $125!!! Just ordered the parts on Amazon. Thanks!
My husband and I just did this because of you! Thank you! It was easy, took about 20 minutes and saved me a ton of money!
@joshcobb4100
Жыл бұрын
Excellent!! Glad to be of help!
@Ur_kuya_james
9 ай бұрын
I have the same exact washer that has the same exact problem. Could you post the name of the part and part number for the Samsung washer please?
@jeannette543
9 ай бұрын
@@Ur_kuya_james DC97-05280W Sam-sung Washer Suspension Rod Damper Replacement(OEM&Enhenced),Replaces Part DC97-16350E DC97-16350C,Pack of 4
@Opinionteer
8 ай бұрын
Did yours sling suds out?
@Ur_kuya_james
8 ай бұрын
@@Opinionteer no slinging suds. It’s unbalanced all the time!
Thanks. This fixed my Samsung washer. Was pretty easy. I did pull 2 of the springs out first...should do 1 at a time for easiest results.
Great video. Very helpful. Thank you
Thank you for this video and information.
Between the bottom plastic washers, there is literally a black foam piece that is worth nothing that I added paper towel pieces to keep it from easily sliding up and down the rod. This helped out tremendously and washer stopped going unbalanced. Super simple and easy fix!
@tootoo3172
Жыл бұрын
Did you still replace the spring rods or did the paper towel trick fix the whole problem?
@guadalupearredondo3573
Жыл бұрын
I only replaced it the small foam pieces
@tootoo3172
Жыл бұрын
@@guadalupearredondo3573 thank you!
@dyingforpie6879
4 ай бұрын
Wow these washers turned out to be defective i heard 2020 and 2021 builds were recalled
Thank you so much for the video, I believe this is what is wrong w/ mine. I have sent this video to my husband.
Specifically for the Samsung wa50t5300ac - I tilted the two front legs (pretty high up and made sure they were even, and that prevented the washer from banging side to side (on the clockwise spin cycle). Even when I changed the rods, it was banging. The model I am referring to has a slant so it’s not like you can push a level on the top of it due to its slanted surface area.
Thanks for the vid!! Strolling thru the comments I can see many solutions I need to try. Our washer is constantly off balance and I’d say we spend more time adjusting the load than washing laundry. Super frustrating!!
@kwitwerikok8o863
11 ай бұрын
If your Samsung has that upper balancing ring that is filled with water, do the 8 hole drilling procedure (very easy and no cost) to drain that water. My Samsung used to slam and shut off with failure codes. Now it's operates normally. There's a video on it, but read the comments. Something like 250 to 0 that it works.
@MollyDarby7
5 ай бұрын
I was having the same problem I watched the how to video, drilled mine today and now it stays level, clothes are no longer soaking wet after spinning & the awful banging noise has stopped. If you shake/rock the drum you will hear the water inside. This fix releases the water that gets trapped.
Thank you so much for your video. It was greatly appreciated.😅
Thank you I think this will help me a lot❤
Thanks so much for this video. This saved us so much money. Easy and inexpensive fix!
That's the problem I'm running into is the part number. The rods I have is about 27.5" long. I can't find anything out there
So testing my drum by hand it has strong resistance up and down but side to side it feels like zero - rods still?
Thank you! I will fix mine asap
I have a Samsung active wash that randomly slings suds out. Would this be the problem?
I wonder how it would go shortening the rods that would add more stiffness to the stings.
Awesome video.
great video, we did it thanks!
Does the OEM Shocks are for all Samsung washers models?
very good
Thank you
@joshcobb4100
Жыл бұрын
No, thank you!!
Just got our replaces for $18 on Amazon for all 4 (50%off savings) and it was a 4.7 stars with about 1,500 reviews. Our Samsung was about 4 years old and YES I am that guy who overload mine quite a bit lol
@mauricerobinson6735
3 ай бұрын
Whts the link my friend
@joshcobb4100
3 ай бұрын
I recommend buying shocks OEM from Sears or appliancepartspros.com. Amazon is really hit or miss right now with cheap parts that are bad out of the box. FYI
@caribbeauteee1158
2 ай бұрын
What’s the link
thanks man 😤✌️, i got a set of aftermarket from amazon, same problem still, out of balance,
@joshcobb4100
Ай бұрын
Did you see all my updates about not buying Amazon shocks? Got to get OEM. I just got another Samsung washer in this week with the same issue so I’m gonna order OEM shocks and do a new updated video.
@lvl88661
Ай бұрын
@@joshcobb4100 i have 4 of them with the same problem, trying to avoid paying 60$ per suspension rod .
Dude fuckin lifesaver
I have a different issue - our clothes come out from the washer with spots of lint! We hang dry a lot of our clothes and once they dry, the lint can usually be rubbed off but it’s such a pain. I have been trying to figure out if the washer has a lint or debris trap but can’t find one. Any help or ideas?
@xander593
Жыл бұрын
Me too!
My washer wont fill up.. I get bit water n stops.. plus it's been noisy since I bought sounds like a helicopter.. do anyone know what can be wrong
Planned Obselesce..Don't but shock drum washers in the first place..
Love you bro
@joshcobb4100
Жыл бұрын
Oh….well….love you too bro 😎
We did this (replaced the shocks) fix but now the washer won't come on at all. Zero power to the control panel. Checked the plug and the breaker - those are not the issue. I read something about a fuse - where would I find that on Samsung top load WA54R7200AW/US?
@joshcobb4100
4 ай бұрын
Not aware of any fuses that would keep it from having power. Did you check all the connections to the board? Sometimes when you take the top off it can pull out the connected wires on the board….or if you’re not really careful you can slice through the wires moving the top around. Might check those wires.
I wish you would show how to take the top of washer off😢
@joshcobb4100
11 ай бұрын
I’m going to try to be more thorough in my future videos. Thanks for the feedback
What if these were replaced about 2 weeks ago but the washer is still constantly going off balance? Tried smaller loads, different settings, changed amount of soap, tried only cold water, nothing matters. Every size, temp, cycle, amount of soap or softener, it still goes off balance every load.
@joshcobb4100
10 күн бұрын
Gotta get OEM shocks...the super expensive ones.
@mindyduma772
10 күн бұрын
That's another 4 something 😢 Wouldn't it be better to just buy a new Maytag for like 550? (Found one at Lowe's)
I replaced my rods but it's still extremely loose any suggestions
@joshcobb4100
Жыл бұрын
Did you buy CheapO rods or legit rods? You have to get the OEM expensive ones for the Samsungs…the cheap ones won’t last but a couple loads
So what if you have replaced the 4 struts and it still comes unbalanced
@joshcobb4100
4 ай бұрын
For Samsung you need to get OEM shocks. Can’t do the Amazon ones anymore.
Where is the part number at on the washer
@joshcobb4100
11 ай бұрын
Check the back of the console
Naw just gonna get a new one. I'm lost.👠
Just cuz it's out of balance doesn't always mean the suspension rods are bad I watched another video about the same brand Samsung washer and found out that you need to also check the nut under the agitator it's a left-handed nut mine broke in four pieces and that's all the problem was we've had it for five years and never replace the suspension rods yet
@bernardinoorrosquieta3326
Жыл бұрын
Witch video did you watched ?
@draginheart69
Жыл бұрын
kzread.info/dash/bejne/l59sqrZyfZaqdrQ.html
@joshcobb4100
Жыл бұрын
Good input! Thanks!!
@mikewest712
Жыл бұрын
Left hand threads? I just thought I tightened mine. Apparently I back it off even more. Sob
@ItsMeAgain8282
Жыл бұрын
The agitator? So the blue piece where the agitator would go? I have yhe same one and it sucks
I replaced my suspension rods and my washer is still thrashing around for some reason. Any other ideas?
@MollyDarby7
5 ай бұрын
I fixed mine, it wouldn’t stay balanced, after spinning clothes was still wet and the machine kept banging. All u need is a drill.
@joshcobb4100
4 ай бұрын
You have to get OEM quality shocks.
@jshomebuyer
3 ай бұрын
Did you find out the issue?? Mine is doing the same thing. Replaced all four of the springs with OEM parts and still get a UR code during the spin cycle.
@SicilianSVT
3 ай бұрын
@@jshomebuyer i ended up taking the entire thing apart and i learned that connected to the spin shaft was a gear type part was broken in 3 pieces. I knew thats what the issue was. I couldnt find a replacement so i ended up buying a new one, and not samsung. I will never buy another samsung of any kind
@jshomebuyer
3 ай бұрын
@@SicilianSVT thank you!! I won’t buy Samsung again either.
Whats the part number
@joshcobb4100
Жыл бұрын
Not sure. Follow the steps in the video to lookup your specific part number.
I replaced this and after a few weeks it started having the same issues
@joshcobb4100
10 күн бұрын
Gotta get OEM shocks...the super expensive ones.
What to do if the issue persists after rod changing?
@joshcobb4100
10 ай бұрын
Were they Amazon or OEM?
CAN YOU PLEASE SHOW HOW TO TSKE THE TOP PART OFF
@mmcquay73
Жыл бұрын
Was thinking the same...Looks simple enough , however its the most vital part; their are wires that connect to the control board did you disconnect them? Or is their enough play on the wires to just place the top on the floor like that? There is also a pressure switch that's connected. Dude, the most important part was left out of the video 🤣🤣🤣🤣🤣🤣 the suspension rods are easy enough to figure out lol.
@mmcquay73
Жыл бұрын
Watched another channel figured it out and fixed my balance issues lol 😂
@joshcobb4100
Жыл бұрын
I only have these machines for a few hours before they are gone. I’ll be sure to include the top removal next time.
@mmcquay73
Жыл бұрын
@@joshcobb4100 thanks bro I got it. There are 4 screws but you need to loosen the pressure switch and disconnect some ground wires and disconnect some additional ones by removing the back panel. The front two screws are underneath the rubber caps. The other two are under the control panel.
How did you get the top off?
@brucemartin2882
5 ай бұрын
Two large screws on the back each side.Phillips head and 5/16 nut..
@joshcobb4100
5 ай бұрын
You got it
Replaced them. DId nothing. Same problem persists.
@joshcobb4100
2 ай бұрын
Where did you buy your shocks from?
I would rather have an old school washing machine, they seem to last longer without any problems
@joshcobb4100
8 күн бұрын
This is 100% truth my friend.
I had mine changed while the Samsung washer was still under warranty. Within 2 months (after warranty expired) the UB errors came back. This top load is crap. I regret buying Samsung.
@joshcobb4100
10 күн бұрын
Awesome!
👍👍👍👍
@joshcobb4100
14 сағат бұрын
👍
You left out one of the most important parts. Taking off the top. I don’t want to break it and it’s more the “a couple of screws!”
@joshcobb4100
Жыл бұрын
My bad….they are a pain to get off.
@jbgulfport1
Жыл бұрын
@@joshcobb4100 They are 2 screws in the front under the lid.
I cannot get the top off my machine.
@joshcobb4100
5 ай бұрын
All of them are a pain in the butt. Samsung’s typically lift up in the back and slide forward, whirlpools and domestics typically have a slide forward lift up process.
I bought off amazon…put them in didnt work🙄
@joshcobb4100
4 ай бұрын
Can’t use Amazon Shocks anymore. They are bad out of the box. Gotta get OEM.
I replaced mine, still shakes
@joshcobb4100
Жыл бұрын
You will want to check your tub hub.
@missgoldie1758
Жыл бұрын
@@joshcobb4100 ,ok thanks
@missgoldie1758
Жыл бұрын
@@joshcobb4100 do you have a video for the that?
@fjfishing3546
9 ай бұрын
I replaced the shocks, and checked the tub hub and still good. Any other recommendations of what it could be
We replaced our, problem didn't go away, it became wver worse. Washer is more jumpy
@joshcobb4100
7 ай бұрын
You have to get OEM shocks from a reputable company, all the shocks on Amazon are junk in 2023.
Samsung washers suck. The worst. Always go off balance
@joshcobb4100
Жыл бұрын
I had an uncle like that….
Not overloading the machine! I already replaced with heavy duty shocks, did not work. It is junk and will be replaced within a year. I will never buy a Samsung washer or dryer again.
@joshcobb4100
5 күн бұрын
A lot of people unfortunately feel this way too. These companies need to step it up! Or drop the prices drastically on there products!
Dam Amazon even putting the parts repair shops out of business
@joshcobb4100
Жыл бұрын
Yep
@JoeLopez
Жыл бұрын
Many of those shops are also selling through Amazon 😎
Didn’t solve my problem, Still unbalanced. Samsung sucks!
@joshcobb4100
Жыл бұрын
Maybe an issue like the commenter below described?
@carolcomer5302
9 ай бұрын
Definitely the worst washer I bought. This digital junk are no good.
replaced rods. still won’t complete spin cycle.
@joshcobb4100
15 сағат бұрын
You can try Google searching your model number for a spin calibration instructions. Some of them have it some of them don't.
Mines doing the same thing... Will never buy this brand again.. Samsung should be ashamed
@joshcobb4100
2 күн бұрын
Yep...big time.
I did that and it was worse I must have bought dud parts
@joshcobb4100
2 ай бұрын
Can’t buy them on Amazon anymore.
@bendredge6947
2 ай бұрын
Cheers mate I will do that.
THAT DIDN'T WORK FOR ME
@joshcobb4100
14 сағат бұрын
Gosh dang it.
do all men have to wear rubber gloves when doing simple tasks these days?😂 Must have manicures...
@charlesblerzbo1616
8 ай бұрын
Those rods come with nasty goop on them. It's actually justified in this case.
Worst design i ever seen, 60 buck as of 4/2023.
@joshcobb4100
Жыл бұрын
Yep.
It made mine worse
@joshcobb4100
11 ай бұрын
Did you get Amazon shocks?