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@johnrosenthal7270

19 күн бұрын

Unbelievable just unbelievable. Riverside should lock the door and throw away the key. They suck!

@mrtomJ316

19 күн бұрын

🙏🙏🙏They are very sad

@mhughes1160

19 күн бұрын

People buy first and then seek reviews afterwards something about a fool and his money 💸

@LetArtsLive

18 күн бұрын

I'm glad you still are doing this. I feel bad that you have to hide because they threatened you I will never have enough money to buy a trailer I'll be living in my tent like millions of other people that our government does not care about. To find an apartment where I live is impossible if I did what you do on here and complain about feces in my basement that's why I'm going to be homeless how dare me ask to clean up the feces in my basement I'm homeless as of July try to find an apartment nowadays are these people spend all their money for a motorhome to live in and they got screwed just like me

@aliceinoregonland3942

16 күн бұрын

@lizamazing outdoor Jaye put out of video that the CEO of Winnebago/Grand Design is adding a 5 year structural warranty, this is retro active for those who have already purchased their RV. Not sure if you had heard about this yet? 😊😊

This is going to cost Riverside wayyyyyyy more than $5K. Thousands will see this video and avoid their products. So short sighted!

@Milesco

18 күн бұрын

I couldn't agree more. Even if Riverside thinks it can't afford to make things right for all of their customers who bought crappy RVs that are falling apart (which is probably *_all_* of their customers!), you'd think they would at least make things right for THIS customer, since this couple reached out to Liz Amazing and their story is being broadcast to thousands of viewers on KZread. What a boneheaded business decision! 🙄

@Loveinlife1980

18 күн бұрын

Agree. They will lose hundreds of thousands over a $5000 repair bill.

@sandibush1362

18 күн бұрын

So true

@jonnieinbangkok

18 күн бұрын

Thousands won't see it and will continue buying their products, unfortunately.

@Milesco

18 күн бұрын

@@jonnieinbangkok Sadly, that's also true.

I was going to purchase this brand of RV but now, I'm not going to waste my money.

@LizAmazing

19 күн бұрын

I understand completely. Thanks for watching.

@robertasmith7780

19 күн бұрын

I almost bought this too 😵‍💫

@blueridgebikeman

19 күн бұрын

Buy an Oliver instead!

@ValerieVitality

19 күн бұрын

I plan on purchasing an RV, THIS WILL NOT BE MY BRAND! Thanks for the Warning!

@macbook802

19 күн бұрын

People like this have problems with everything. If you follow the rules and weight guidelines this doesn't happen

It sounds like this whole RV industry is totally unregulated.

@kathykeene2092

19 күн бұрын

EXACTLY

@michellejalbert-deen1329

11 күн бұрын

It's not.

@basketballjones6782

9 күн бұрын

Regulate the mafia? Surely you jest.

@justinr9753

5 күн бұрын

It is and has been for a long time, RVIA but that don't stop them from building fire hazards. There are plastic bushings that cost 2¢ each, about 16¢ worth in RV that would be required in a stationary building but not in RV to keep wires from shorting. It is a roof off repair.

@LJR_LIMITED

Күн бұрын

Too many DEI hires

I don't believe this company knows or understands the impact that Liz can have on sales. This is a hard way to find out. ❤ Liz!!!

The sealing tape issue is brutal. If I were the owner of Riverside I would be so ashamed that a unit built by my company had that level of incompetence built in.

@moose354

19 күн бұрын

No, it is not BRUTAL, it is BUTYL as in BUTYL tape

@Hilltopsaucer

19 күн бұрын

Riverside should stand behind their product I mean, if they can’t even put The tape on properly to seal the unit that is horrible. Riverside made in America seriously! Riverside step up give these people back some money. I am sure there’s some kind of consumer protection agencies that can step in.

@kathykeene2092

19 күн бұрын

@@Hilltopsaucer Not “some” of the money….ALL OF THE MONEY. Seriously, they didn’t even put the tape on correctly.

@postersm7141

19 күн бұрын

I agree that is brutal. I do own a company but I don’t use butyl tape. If I did use butyl tape in my company, I would have the common sense to take off the paper back in lol wow that is brutal and I would be firing somebody if that were my company.

@anthonyprokopie29

17 күн бұрын

All manufacturers have moments of incompetence. Ive been an RV tech att a dealership for 5 years now. And nothing surprises me

I sent an email to the company expressing how ashamed they should be. I hope they take care of these people. Absolutely terrible.

@LizAmazing

19 күн бұрын

Good for you, thanks for this!

@stanfordbanks3399

19 күн бұрын

Email your Congressman. ASAP

@TheOakshard

19 күн бұрын

So did I. And I wasn't nice about it!!!!

@Edwardsjourney

19 күн бұрын

What is there email ? I would like to do the same thing.

@trisha_harris

18 күн бұрын

I’ll send an email too! Can you post the email address?

Here’s my advice to anyone shopping for a new RV, don’t buy one!

@justinr9753

5 күн бұрын

Pre 08 and pre 20 are better quality compared to each other but the problem is many parks have age rules that don't allow them over 10 years old

@robertyoung2819

4 күн бұрын

Funny thing here... It seems... No matter when I have searched "RV"​... In the MANY YEARS that I have been RVing... There are "ALWAYS"... Quality issues... In RV forums... From people complaining "There New RV... Has been in the shop... More than it was on the road"... It is an everlasting issue in the RV Industry...

@JCcreates927

3 күн бұрын

@@robertyoung2819You may be right on that point but rv's used to be priced lower than what a new house costs in some areas. My point is people are actually signing mortgages on these rv's for a lot more years than what they would stay useable in most cases.

@DenmanShooter

3 күн бұрын

Bingo! For the price of an RV I can stay in premium hotels. If I want to camp, I camp. No way I am going to drive my house around the country. Been there, done that and it wasn't fun then and it definitely would not be fun now that I am older.

@toledojeeper2932

2 күн бұрын

There are some good rv manufacturers and dealers . You just have to do your due diligence when purchasing a rv . The last 2 rvs I purchased used and I hired someone that has worked on rvs all their life to look it over . I then looked it over myself. The dealer left us inspect it for 1 whole day .

Liz, Have you talked to your representative in Congress about this and asked him/her what they might be able to do to protect the consumer from these unscrupulous RV manufacturers?

Riverside got millions in bad publicity.

She’s lucky that her husband can fix most of these problems…

@LizAmazing

19 күн бұрын

She sure is! Thanks for watching, Anthony!

@caniacstevehenderson7115

19 күн бұрын

Amen 😮

@aliceinoregonland3942

19 күн бұрын

Sadly, he shouldn't have to! This sweet couple should be out enjoying their RV, instead of fixing problems that never should have happened in the first place! 😢

@Umakemelaff

3 күн бұрын

I’d buy an RV from him! He wouldn’t let a unit out built like that!

Sad that these manufacturers have an excuse for everything, other than building a crappy product. Boycott them!

@Talefromthehangar

18 сағат бұрын

agreed

The vast majority Liz's videos denotes senior citizens and their struggles!! As someone older than DIRT; we grew up "Trusting" people! (Walter Cronkite) It's sad to see the number of seniors being "ripped" off by the RV industry!! Where are are the legislators? GOD BLESS LIZ and the Beatles!!

In pure business-sense terms, it is absolutely ridiculous that they would not pay out $5000 to prevent this type of ill-will. Penny-wise/pound-foolish.

@LizAmazing

19 күн бұрын

That's what I was thinking! Thanks for this, Rick, and for watching.

@Milesco

18 күн бұрын

I was going to say the exact same thing, but rickr2183 said it perfectly, so I'll just say "ditto"! 👍

@e-scott8326

18 күн бұрын

Holy cow. What a nightmare. Thank you for bringing this to our attention.

@drecksaukerl

18 күн бұрын

I'm thinking the company owners don't care. They've probably already recovered their factory acquisition costs and made a profit by building and selling a bunch of crappy RVs. If their reputation and sales tank, they simply sell the building and equipment for salvage and walk away with fat wallets. I've seen a similar business model with some metal fabricators. Unscrupulous and unethical, but effective nonetheless.

@merleoverholser7574

18 күн бұрын

​@@LizAmazing The manufacturers know they can't afford re-embursement. They are whistling in the dark..........until bankruptcy......by the dozens of companies.

They want your money not your business.

I had an issue with a car dealership. They broke my navigation system & refused to address the issue. I had brought the car in for an oil change & they fixed a recall (airbag?) without my permission while they had the car. And they refused to address the issue. I had a vinyl sign made ($30) that said the dealership name & WORST SERVICE EVER!!! Then I parked front & center in the dealership. That got them to see things my way. They fixed the issue & cleaned the car inside and out. I removed the sign. I think everyone who has issues like this should get a sign made up to put on their RV explaining the issues they had, and the company’s response. Then park the RV in front of the dealership. Maybe send pictures to the manufacturer.

@lynhanna917

4 күн бұрын

I had new windows installed and the frames warped in the sun. Only way i got the company to replace them was to put a sign on my fence inviting people to come in and see the crappy windows company xyz sold and installed! It's been ten years and i still let people know who not to buy windows from.

Riverside should be sued into bankruptcy. All these RV manufacturing companies need to be help accountable. If I was an attorney I would make my fortune suing these companies.

Massive industry lawsuits are in order and far past due!

@LizAmazing

19 күн бұрын

It's definitely time for a shakeup! Thanks for watching, Kevin!

@texaslady7630

19 күн бұрын

Yes, need class action lawsuits or even individual suits filed.

@skilltreed540

18 күн бұрын

I agree!

You know RV company think that they can get away with the stuff because the government does not have a lemon law against RVs.

@LizAmazing

19 күн бұрын

It's definitely way past time for change!

@volvo09

19 күн бұрын

Horrible quality, these "guarantees" on new RV's sound like aftermarket warranty's on cars where nothing is covered because of some technicality.

@ellismedavoy7314

19 күн бұрын

I would not endorse any gov't interference at this point. We have social media to communicate and the best way to send a message is with boycotts of these deadbeat manufacturers. Most of these manufacturers are living in the past by not taking the 'new printing press' into account.

@davidb.5544

19 күн бұрын

@@ellismedavoy7314 That would never work. Obviously people are still buying these because they don't even know how bad they are. How are they going to even know they should boycott them then?

@billyjohnson9166

19 күн бұрын

@@ellismedavoy7314 I disagree we need government interference. We need a lemon law ASAP

I know this is two days late, but man, my heart really goes out to these folks. Their frustration is so palpable and they were treated SO unfairly. I hope that they get satisfaction and justice~ and that we hear back from you about how things went right for these folks. Bless them. And bless YOU for shining a very bright light on these issues.

Time to severely regulate this industry.

You should put the RV manufacture in the title for the video so people can find it when they research before buying.

@LizAmazing

19 күн бұрын

Thank you. I have it in the location pin. I'll make a note to change the title.

@islandwitt1

15 күн бұрын

@@LizAmazinga list of every RV manufacturer who doesn’t step up & make issues right would be excellent “do not buy from” information for RV shoppers. Maybe post it at the end of each video.

I feel so sorry for these people. $5000.00 for repairs? That's insane. Made in the USA used to mean something. Apparently not. What a pitiful company.

@mrrichards6007

18 күн бұрын

Yeah, made in the USA by mexicans.

@stevepace83

18 күн бұрын

Welcome to the world of demorat policies and inflation..

@roberteast4160

18 күн бұрын

Companies are being bought out by foreign countries. So production is sped up and quality goes out for the window.

@georgiapatriot4575

18 күн бұрын

@@roberteast4160 and private equity firms which is the kiss of death for them.

@clintprice2123

17 күн бұрын

Obviously those assembling the units are labor, maybe slightly skilled labor but it’s abundantly clear none are craftsmen. 500 units a year is above that crew’s ability to put out a quality product.

After watching this channel there is no way I would buy any RV.

@jrrarglblarg9241

18 күн бұрын

Certainly not a new one. Look for lightly used and look for where, not if, it’s already leaking.

I was an RV service tech 45 years ago. We serviced Nomad RV's, Palamino pop-ups and truck campers. All of our techs would go through the RV once it was sold and checked everything out: lights, hot water and cold water (leaks), propane, 12 VDC service, gray & fresh water holding tanks, pumps, refrigerators, everything. We went through the new & used trailers with a fine tooth comb and fixed any issues. One thing that I notice several years after that was the quality coming out of the manufacturers was going downhill, and fast. I had to take a Latham 5th wheel to Pennsylvania for warranty repairs and while the repairs were being made, they gave me a tour of the manufacturing plant, where they assembled these trailers and 5th wheel trailers. One thing I notice was at the end of the assembly line, where the quality control inspections were being done, was that there was hardly any lighting on inside the unit and there were 3-4 inspectors inside all huddled together. I couldn't believe it!! They just don't make 'em like they used to anymore!!!

This will all come back to haunt the manufacturer - they deserve bankruptcy

… $5K is chump change to that pathetic RV manufacturing company. They could’ve easily given the retired couple the $5K for the financial hell they went through on their trip in a so- called new RV. Don’t even get me started w/that ‘Made in China’ axle or break disc. These RV companies no longer make RVs using ‘Made in the USA’ materials…Heart goes out to this couple. They deserve so much better…Thanks Liz for bringing more awareness to another crooked RV corporation. Hope they lose business now & that dealership too.

@jballew2239

17 күн бұрын

Shoddily made "Made In China" parts tend to be a plague, everywhere.

We started in the RV world back in the 80's, starting with a Jayco popup. From there we went to a Layton TT, then a Dutchman TT, then a Prowler 5th Wheel, then a Keystone Montana that we bought for full timing. While full timing we moved onto a Southwind MH and finally our last one, a 2005 Tiffin Phaeton. We full timed for just under 12 years and have never experience any of these terrible horror stories. I'm not saying we didn't have issues, but wow! We did have a leak on a slide with our Montana, but the factory in Goshen was awesome and fixed everything we could have asked for. When we ordered/purchased our Phaeton, warranty/service was top-notch, mostly thanks to Bob Tiffin and how he ran the company. We've been off the road now for just over 10 years and we are so happy that we did it then and not in the current state of the RV manufacturing world.

I'm all for getting a pre-purchase inspection however, how many of these defects (brakes / axles) would not have been visible by an inspector? This speaks to the benefit of buying a used unit where some of these issues begin to rear their ugly heads! Thank you for your perseverance in helping folks get the word out and in rare cases, getting the MFG to fix their shoddy products.

How is the NHTSA not investigating this industry for allowing these dangerous vehicles to be used on public roads. This is really something that every state AG needs to be investigating and probably need to be brought up to Congress for how much the industry has been scamming their customers.

I recently retired. My wife and I had talked for years about getting an RV to travel with. But who can afford to drop $50K to $100K and have it stuck in the driveway? RV sales are down, but manufactures don't seem to care. We won't be buying one.

@AAVIATOR481

19 күн бұрын

SMART!!!!

@cdlund2840

19 күн бұрын

Just buy used built before 2018. We have lived full time in a 2011 fifth wheel that was built very well and is still holding up great. Before that we had a 1997 class A with 40K on it that was also well built. Pay for a professional inspection.

@jelkhorncamper6062

19 күн бұрын

Yes. That much money can go a good way when traveling and staying in hotels, airBNB, or cute cabins at parks.

@SueCL1480

19 күн бұрын

​@@cdlund2840you can get a crappy older RV too. In 2013 we bought a used 2008 motorhome from a dealership and ended up having to put over $20,000.00 into it. So many things needed to be repaired and replaced. We figured out that the people who previously owned it ran it into the ground driving it through the desert. They knew it was going to be reprocessed so just ran it into the ground. We finally sold it after fixing everything and went with a new Forest River Berkshire diesal which we purchased in Alvarado Tx. Forest River was phenomenal with anything we needed help with in and out of warranty. We never took the RV to where we purchased it. We took it to FR approved repair facilities near to us in CA. We have found FR to stand by their products. Working with their service dept in Elkhart IN has been positive. The guys in service dept have been helpful and quick response.

@billmalec

19 күн бұрын

We bought a used Class C Jayco Grey Hawk. 2008 with 7,000 miles. Looked brand new. $35,000. New tires. Extremely well built. Had to fix two very minor items to a total of about $50. They're out there. Nothing says you have to buy new.

Forgot to remove the paper backing from the sealing tape? Wow. Just wow.

This seems to be a nationwide problem. I'm a mechanic and bought a new flatbed trailer (type towed behind a light truck) and on the way home decided to check the wheel lug nuts. All were only hand tight. First heavy load heard a pop. I stopped and guessed the leaf springs must be settling in. 10 minutes later a wheel and hub assemly flew off. Luckily this was in remote middle of nowhere country. None of the bearings were set correctly. Just loose. This is a huge problem. I had to replace one destroyed axle and hub assembly and reset the other bearings. I don't have time or patience to deal with people who do negligent work. What a mess. This sort of thing never happened in the USA prior to current times.

This is another company i can take off my list. Thanks for bringing us the story.

@montef

19 күн бұрын

Yep. They’ve been removed from any kind of purchase consideration. Period. Enjoying the $5,000 worth of negative publicity and reviews that you purchased, Riverside RV? You’ve already lost more money than it would have cost you to just treat this couple with kindness, dignity and respect. You will lose more money than that in lost sales if I have anything to say about it.

I cannot imagine how these very common issues would ever be seen as acceptable!!! What a horrible industry!

@LizAmazing

19 күн бұрын

It is so frustrating!!!

@kevinorr6880

19 күн бұрын

@@LizAmazing very. And the timing is all wrong. I am here watching because I was trying to educate myself. I had planned to live in a gooseneck toy hauler for a year or so while I went retirement house shopping.

@LadyPenelope

19 күн бұрын

dirtbag industry

@idahoviking

19 күн бұрын

I'm into boats and therefore boat trailers. Compared to RVs, boat trailers are very simple. All they really need are quality axle components that are aligned. They can't even get this right. Given that we can't get reliable boat trailers, what's the probability of a reliable RV? Zero. Maybe a small single axle camp trailer. But otherwise, you can expect trash.

@macbook802

19 күн бұрын

How is liz supposed to know the quality of the components and manufacturing? For one she is not qualified to come to the conclusion that the components are weak, and the process is sub par. And two she didn't even inspect the components and/or manufacturing processes. She's just automatically picking sides. Pathetic

You said it a year ago- inspection Inspection inspection! So sad! We get tricked by the “new” factor and worst of all, get swindled by shady people like this! Buy used and invest in a good survey! I used to say: trust but verify! We need a lemon law! Thank you Liz as always

It’s good to see you showing us a bad manufacturer. We will definitely avoid this brand.

Shame on this RV manufacturing

@LizAmazing

19 күн бұрын

Indeed! Thanks for watching, Lori!

@brunobarks6544

19 күн бұрын

Seems most manufacturers are slipping

Not having the butyl tape paper removed was inexcusable and frankly stupid. It shows you that employees arent properly trained, just put on the line to start building. Riverside needs to make this right. Terrible!

@kathykeene2092

19 күн бұрын

Yeah and I wonder how many other trailers were made exactly the same! 500?

@jmesha

14 күн бұрын

They talk about a walk through inspection, but many of these problems wouldn't/couldn't be found without disassembling the unit to find the problems!

I have contacted this company and explained on the people that have trouble with their product and hope it helps.

Thanks for the info, we are researching RV’s currently. We will avoid this brand..

Yep, because of stories like this, I don't care what the dealer says , I will contract an independent RV inspection before I sign a thing.

@LizAmazing

19 күн бұрын

That's the way! Thanks for watching, and for supporting this channel!

@tennesseeterri

19 күн бұрын

Many dealerships will NOT ALLOW an independent inspector on their property. You should tell the salesman up front you will have that inspection or NO PURCHASE.

@montef

19 күн бұрын

Tell me I can’t have an independent inspector of my choosing inspect the unit BEFORE I purchase it; and see how fast I walk out the door. Go ahead. I dare you. 😡

@SAMratterrier

17 күн бұрын

@@tennesseeterri That's when you walk quickly to the exit and never look back.

So Riverside is blaming the dealer and the customer for not doing their due diligence instead of themselves for not doing their own PDI. Make it make sense! Also they used cheap leaf springs probably from China but that’s the customer’s fault?? $5,000 is the LEAST they could do. I’d offload that piece of 💩pronto. Or better than that, drive it to the dealership with a big lemon banner on it and park it for several weeks.

Riverside cannot pay for the repairs on this unit because if they do every other owner of a Riverside would want their units repaired or to be reimbursed as well. This response is an admission that they already are aware that they have made serious mistakes and that they do not want the flood gates of costly repairs to open up on them. It is high time companies like Riverside be put out of business.

@christinec.6685

19 күн бұрын

This is theft by swindle.

I manage a campground in Canada. After watching your video the owner was so livid. We are making up a flyer to put on store bulletin board, and another for laundry room. Will link to your video and tell the make, model, and maker of this POS rv! I could see the pain, stress and disgust in the man’s face. Nobody deserves this!

Good on you Liz! Someone has to show us just how bad it's gotten. I would be burning madd!! These poor retired folks. Riverside should be ashamed and fix it!! Thank you for sharing the news about RIVERSIDE RV!!! Needs to be spread everywhere..

@LizAmazing

19 күн бұрын

Indeed it does! Feel free to share this video, and thanks for watching.

Riverside is a horrible company. I purchased a trailer and it was made by Riverside . It was so cheaply put together. never again will I buy anything made by Riverside?.

@eddiec4536

19 күн бұрын

Thanks for the tip.

@theonemodifier

17 күн бұрын

Where is Riverside RV? Could this be it? Riverside RV, Inc.1775 US-20, LaGrange, IN 46761?

I am so sorry to hear how this company has ignored its customers. Unfortunately, this is a clear indication of the company and how future customers can expect to be treated by them. I have, however, made a note not to purchase my RV trailer from them and to warn others in our community when I head over to the USA next year. Thank you, Liz, for helping to share their experiences and to help others like me to avoid the poor quality companies as first-time RV buyers.

Well I’m taking RV’s made by Riverside off my list…. So glad I saw this video! Keep up the good work Liz.

Thank you for having our backs Liz. You are the RV Hero. How do these people live with themselves knowing the danger there placing people's families in. It's madness to me. Again thanks so much for keeping us safe. 👋😊. 🌈🎶

@LizAmazing

19 күн бұрын

Thanks so very much for your support- big hugs to you!!!

Made in America use to mean quality, when workers and companies took pride in their product and job. Those days are long gone to never be seen again.

@LizAmazing

19 күн бұрын

Yes. And it's on management for letting that poor quality out the door! Thanks for watching, Robert.

Liz, thank you so much for the work you have done here revealing this industry! I am a disabled widow and I just can't afford to take this kind of risk, although, I'd like to buy something I can depend on to live and travel in. Kust a thought, but could you by any chance, make a web page that lists the different RV brands as well as the issues you have reported on in your videos, (adding to it as you go)? Seems we can't trust the traditional review system anymore...but I feel I can trust what you have looked into and found. And it would be a great resource for anyone looking to buy...before they buy! I'd be interested in an RV, if I could find an honest company, but I will not support this type of corruption, and many people would benefit from seeing a shame list. Thanks again, I hate to hear how these people are being treated...but I love that you are helping us navigate and avoid the companies that do not care about their product, reputation, or their customers.

I worked as a transport trailer mechanic for a dealership in Canada. Trailers were manufactured in Indiana. When trailers arrived from the manufacturer we would perform a PDI on each trailer. The amount of problems we would find was shocking. Loose lug nuts, missing sealent, Abs malfunctioning, wiring with screws driven into it. This continued to happen for months with multiple units. Our branch was constantly in contact with head office relaying our findings. Head office would down play our findings and say just fix it, a very suspicious response. It eventually lead to our branch threatening to refuse any more deliverys unless the issue was properly addressed and provided with answers. Turns out the manufacturer was using untrained day release prisoners on the assembly line.

I'm not even halfway through this video and am ASTOUNDED at the problems with this RV. Absolutely disgusting. I'm contemplating buying an RV, first time (at 66 years old) and this brand will be at the top of my "don't even consider " list.

@batshtcrazy5293

19 күн бұрын

A good piece of advice, is buy something made before 2018. Yes, you'll have to do some upgrades, but hopefully itll be made better. Unless its anything associated with Thor, or in this case, Riverside. If you're ok with drivables, class A's tend to be nicer and better built. And ALWAYS get an independant inspection before buying! We're retired and very happy with our Tiffin Allegro built in 2016. To add, watch out though, because after 2018 Thor bought out Tiffin. Do your research! Its worth the time.

@jakemanchester5139

19 күн бұрын

@@batshtcrazy5293 The problem being MANY RV parks won't allow older RVs. Yours is almost at that point...

Their ego was more important than customer satisfaction

Our favorite server at our local restaurant asked me last night about recommendations for used RVs. They're looking at a Class C (because they have a Great Dane and a Mastiff!). The first words out of my mouth were "don't buy anything that was made during lockdown". The trailer in this video was purchased in 2022 and these manufacturers were trying to meet the increased demand by cranking out shoddy units hand over fist, sometimes using substandard parts because the supply chain was affected by lockdown. I also texted her today with a bunch of recommendations and first and foremost was no matter whether she bought new or used to make sure she got an inspection. They seem to be mandatory these days. And I'm going to send her a link to this video just to hammer that home.

@LizAmazing

19 күн бұрын

Thank you so much for helping spread the word! I hope you are having a good summer too!

Was 3 months away from purchasing a Riverside. No way now, terrible customer service

Great video. They should be reimbursed for all expenses incurred with this defective RV. This is a true example of poor customer service with no accountability for a poorly constructed product!!

@LizAmazing

19 күн бұрын

Don't you know it, Anthony. Feel free to share this video to help get the word out.

@justwannasay5454

19 күн бұрын

They should be paid for their time as well.

I watched a video today where Gulfstream lost big time in court

@LizAmazing

19 күн бұрын

Oh no. I had someone write me just this week about problems with their Gulfstream. Thanks for watching.

@edburck

19 күн бұрын

Where is that video? Do you have a link?

@donbeam4072

19 күн бұрын

@@edburck I don't have it I wish I did sorry

@rodneycarpenter6941

19 күн бұрын

@@edburck wingman nation channel i believe it was, i saw it also, Allen Warren channel

"Its like they don't want our business". Thats been my takeaway for some time. I'd been camper shopping for a while and candidly, was scared to buy one because QC was so crappy. Then it dawned on me when I saw one, Airstream. Although not perfect, I do believe their quality is very good for the industry and I have not regretted my decision to buy it. I hope the manufacturers are watching your videos, among others, because I can first hand say, i did not buy one of their crappy units and would have gone without before wasting money on their junk.

Should keep a running list of these companies that avoid fixing manufacturing defects and post at least in description of every video from now on. Also wonder if those leaf springs and rotor weren't used to begin with and installed on new RV.

It's simple, they don't care!

@LizAmazing

19 күн бұрын

It's a wonder they can stay in business. Thanks for watching.

Thanks for the heads up. Riverside is off my list for a new RV FR sure.

Lippert and Keystone have basically told me take a hike with my 2019 Keystone Cougar that has frame flex, and is now essentially totaled. This is the end result as of yesterday after not being able to use the unit now for 26months. Multiple inspections, tow bills, insurance claims because Keystone recommended it! American Family, and 2 other 3rd party adjusters have determined that the frame is a manufacturer defect! No responsibility from Lippert or Keystone taken. The damage is so bad that it is essentially totaled and I have a $70k fifth wheel that is not usable! As of today, Keystone told us we waited too long to get the recall fix resulting in the damage. We have all emails documented saying they would repair it because we didn't receive the letters. The recall cant be repaired because of the frame flexing! What a joke! I also have sent some of your videos to Keystone to show them there is a wave coming for them!

$5000 for repairs? That doesn’t come close to covering the time and stress and the the work that couple has done to keep the RV afloat! Thanks Liz for putting this information out. There is no way I would ever use the dealership or that brand of RV!

Now everyone that was looking at their RV brand knows that they're built with Chinese parts! 😳

Thank you Liz. I had no idea that a trailer company could or would build such a poor quality and unsafe camper. Actually it's not poor quality it's the worst example of a camper build I have ever heard of, ever. It's perfectly clear that they dont care and take no pride in what they "throw together". That poor poor couple.

Hi liz..said it before..so sorry for these people..thank you for trying...you are correct...it does seem to be the norm anymore....made in the USA means nothing...just take your money and not stand behind a problem....blame everyone else..maybe the rv industry is getting it's lead from Washington......take care...stay safe...J&A2ofus

Companies like that don't want your business, they just want your money.

I am disgusted at the manufacturer. I am with you on the frustration that too many people are buying brand new RVs. If they insist on new, they shouldn't buy anything without enough knowledge to watch for these signs. I hope this couple hires a lawyer or at least file the safety issyes wirh NHTSA or the Canadian equivalent. This is fast becoming a major problem in the industry that should have some oversight like the aito industry. RVIA is such a self serving group - who cares if they "certify" RVs - they are on the dealers and manufacturing side, not the buyer.

@LizAmazing

19 күн бұрын

I agree 100% - thanks for your comment!

Dealers don't care either. They just want a sale.

I am 63 and am preparing to make a RV purchase to do some traveling. This company is off my list! Thanks Liz!

I have no idea how these two people seem so calm. I’m losing my mind listening to this.

Once again I am stunned by the horrible products being sold by the RV manufacturers. Thanks for your videos, Liz!

@stanfordbanks3399

19 күн бұрын

It's time to do something call your congressmen and stay on them the profit on the trailer is epic 😎

You have really done consumers right by converting this channel. Thanks. Awesome job!

The “WHY” is a simple answer. Speed, a push for urgency and profit. We toured one RV shop, we went through the build process. They were PROUD that their teams could build the cabinets for everything, a bath, kitchen, LR and Bedroom in under 20 minutes, the single installer could install the cabinets in under 10 minutes. We are talking a single worker picking the cabinets up, putting them up holding it with one hand using nail guns with the other. The entire trim was done next in about 5 minutes, precut strips, guy moving so fast, tack gun popping away, no pause to ensure trim was straight, etc. Every time I tour and RV and see lose or crooked cabinets, wallpaper or backsplash problems, etc., I think of that tour. I get the need for profit, but when you’re paying $50k-$100k for an RV, you don’t expect the company to be proud of their being able to build the entire thing in hours.

I wish they would start a lemon law on campers. In a years time, they would get their act together or go out of business. Thanks Liz for all you do. I think these companies should pony up the money they spent, and go a step further. Knowing they got a piece of junk, they should pay a good dealer to go through it bumper to bumper and fix everything up to their (GUARANTEED QUALITY STANDARDS)

Every Friday evening after work we pop on Liz to see what is going on in the world of RVing... And every week I find myself shadow boxing while watching Liz do her best to stand up for the little.guy! Keep up the outstanding work Liz! It's outstanding to see someone sticking up for those that spent their hard-earned dollars only to be disappointed by abysmal craftsmanship.

I install Satellite TV systems in RVs and often come across so many other problems that the new owners didn't even notice while I'm installing wires and replacing junk TV/sound systems. I'm amazed how crappy they are put together!

Need to have a rating system on all RV dealerships to give buyers at least a chance to find the highest rated dealership in America to buy from.

I think Riverside is following the Boeing business model of doing away with the QC guy, now I was a Qc guy from 1985 till 2015 in the construction industry. What many companies fail to recognize is that quality work saves money, it even makes money for the firm by getting customer referral's not complaints. The way they treated that elderly couple is shameful, this is going to cost them many unsold units, then they should calculate have much they saved with shoddy workmanship and parts buying.

You KNOW that Susan and Russ were upset - there wasn't a single "sorry" in the entire interview!

Sue Riverside and Do Not buy a Riverside trailer. Time to put them out of business.

@LizAmazing

19 күн бұрын

I sure hope they see this as a wakeup call. Thanks for watching.

@kathykeene2092

19 күн бұрын

I think they could win a lawsuit. Just the sealing paper alone is criminal!

We camped earlier in life and it was the best times ever for our young family. Whenever I get the urge to get back into it, a quick trip to an RV showroom kills off any desire I had. Some of the defects are so obvious it makes us wonder about the 20 or so others we don’t see. We leave with both our sanity and money but it’s a damn shame to be pushed away from something you love to do because of what industry has become. It’s not just the RV company but Lippert, Dexter and all the rest of the suppliers as well.

Thank you for your channel. We’ve decided to keep our 2012 Tiffin. There’s no way I will ever purchase a new RV.

Same problem with them all, the consumer protection should step in and straight this industry out. The are ripping off the senior citizens of our country . They need a lemon law similar to the auto industries

HIGHEST QUALITY RVs but only "in northern indiana" - LOL - what a racket. I've spent many an HOUR on the side of and interstate, having to deal with RV mfr issues - that had to be addressed right then, to get HOME. ---> Glad Susan and Russ made it to safe locations to stop and made it back home, without having to leave the RV on the side of the road. Bless them! Shout out to RIVERSIDE RV for not being different and being like so many others... Thanks Liz

People need to start writing there State Government and Local Governments to demand New Standards of Workmanship and the Force of Government if these standards are not met. This whole situation is way out of control here with RV manufacture Snake Oil Warranty and Guaranties being useless. Thanks for sharing Liz, as always keep standing up for all of us. Best Wishes & Blessings. Keith Noneya

The new catch phrase when someone abandons you is "Thrown under the RV".

@MarkB.-mo3lz

19 күн бұрын

They may have literally ended up under their RV if that axle or springs failed, or the tires blew out. Huge safely issue.

Bankruptcy for multiple Rv makers/companies the only way I see out of this, then a few quality companies who honor warranties, take pride in their product will hang on and become profitable. thanks for ongoing efforts and calling them out Liz.

Liz, I find it very interesting how companies like this would not reimburse folks that have documented prove of the poor quality of there products but if you sue these companies they don't hesitate to pay lawyers hundreds of thousands of dollars instead of 5000 to do what it right.

@mholzer54

19 күн бұрын

You know why... the lawyers get these idiots seats right above the dugout, or a suite at basketball arena, etc. It's big business at its ugliest. So spending company money with people who sprinkle them with fairy-dust becomes the accepted norm. A customer could never compete, nor would they want to.

Sorry for this retired couple, who have worked their entire lives awaiting to hit the road. This unnecessary Stress is criminal. These RV’s have wheels to roam. Disgraceful reply by manufacturer. Only buy a unit made Pre Covid. The industry has gone to Sh!t. Absolutely a Lemon Law needs to exist country wide. Great Work Liz, keep bringing these vids

I am so glad that you fight for these people with the RV problems. My family had a 2012 Forrest River 5th wheel and we had good luck with it. I am glad you spread the word on your channel because my wife and I were looking to buy a motor home. Thanks to your channel, we will pay to have an inspection ahead of time.

Liz, thanks for sharing ANOTHER lousy RV manufacturer!!! This is another one checked off my wife and I's list to look at this Fall when we get ready to purchase. YOU are saving us a ton of time researching/doing our homework!!!

Hi Liz. Thanks for whittling down my list of next travel trailers. I think I will stick with my pre-Covid rig for some time to come. Sub-standard steel is scary!

@crob3659

18 күн бұрын

I agree! Our 20 year old trailer is so much better quality than anything out there. We replaced the flooring, did new curtains, added a backslash, and are in the process of removing/replacing the graphics. It looks like new, and we've had literally no issues with it. Cheaper to keep and update as required than purchase new garbage RVs.

These people are so nice ! How could they be treated like this 😡

The customer is the quality control now. I have read that they pass on a lot of things at the factory, let the dealer mess with it, and the customers.

This has been happening for a lot of years. It's really nothing new. But. Social media and KZread have brought it to the masses. This a good thing. I hope folks can learn from these channels. Most RV's if you ask a true question from a RV repair mechanic. They will tell you just how bad most are made. There really aren't many equality RV's made. Going back 10 to 15 years. Same issues.

The government needs to steep in and shut these companies down until safety standards are in place

@LizAmazing

19 күн бұрын

Definitely some change needs to happen! Thanks for watching, Bruce!

@donb270

19 күн бұрын

Hi Liz, Appreciate your channel and what you do for folks that have excessive issues with their new RV. I think I recall you saying (and I whole heartedly agree) that these days one would be better off buying a good used rv as the manufactures are having a big problem with quality control. In this case, I think it should be mentioned that owners do have a responsibility to understand the terms of their warranty and how to use it. At least contact the company and give them an opportunity to correct problems. If an owner decides to get something fixed without first contacting the manufacturer (or representative/ dealer), they need to know they probably won’t get reimbursement…..unless you have a real good reason.

@j81851

19 күн бұрын

@@donb270 Agree but warrant arrangements in the wilderness *+(Baja) would be impossible.

@mainlittlerock5422

19 күн бұрын

Our US Government operates the same way as this crappy Riverside outfit. You think government gives a rat's ass about this couple's problems? Come on.

@skilltreed540

18 күн бұрын

A class action lawsuit is whats needed to change this industry! The Rv industry already has Govt on its side. How do you think they get away with shoddy work? Screw people over and make millions! Unfortunately, it will take the death of a young family with children or a beloved elderly couple for change to happen. My husband and I experienced a darn near open valve on our oven. A fatal fire catastrophe situation. We paid $200 for it to be tightened and a missing bolt to be replaced under stove.

Hey Liz, thanks for your channel I’m retiring in 2 years and was going to by a rig and live the RV life but after seeing all these poor built units I’m going to do something else you saved me hundreds of thousand of dollars thank you!