3 years later and your video is still helping people! Saved $400+

@robhicks6849

3 күн бұрын

So glad to hear it!! Happy it helped out

You're the man! Just saved me several hundred dollars and some pissed off residents!!

@robhicks6849

Ай бұрын

So glad to hear it! Yeah, it’s all fun and games until there’s no hot water. and the repair people want to make their money and it is not cheap ever annual always have to wonder was that really the problem or am I just being charged for something extra?

Rob: Thank you so much for taking the time to do this video. Long weekend, nobody could come for 4 days. I watched your little video, and 20 minutes later, with a little bit of emery cloth, Perfect, working just fine. Such a simple fix, but without people like you doing these kind of videos, it would have been hundreds of dollars. Really appreciate your time!

@robhicks6849

Жыл бұрын

Thank you so much! I appreciate the kind words. Yeah we got lucky and have a friend that used to do hvac and he talked me through what to do. Afterwards I thought more people might wanna know this, wish I had thought about it when I was actually repairing it lol. So glad to hear it worked for you! Being at the mercy of repair people and the money they charge is tough.

Appreciate the insight! I did exactly as the video suggested, using a dremel tool with wire brush to each metal rod. 20 minutes later, I'm back in business with hot water! Thank you!!!! I have a Rinnai R75LS. I've never touch the unit in 12 years. Works amazing! Propane unit....

IT WAS GLORIOUS to see those flame. Thanks for the video it worked perfectly. Now to get them ordered.

@robhicks6849

2 жыл бұрын

Awesome man!! Yeah flame instead of beeping and clicking is so nice!

Exactly my problem; was able to clean them up but I’m ordering new rods asap. Thanks for the info! Saved me a bunch of money and time!

You the man. Sanded those bad boys down, kicked it and it started right up!

@robhicks6849

Жыл бұрын

So glad to hear that!!

Very much appreciate your troubleshooting vid here Rob. So I followed your recommendations and procedure. While the electrodes appeared modestly 'coated' and I lightly sanded them, I'm not so sure that was my Code 11 issue. Also, the code 11 was intermittent. Prior to going through the procedure you recommended here, I powered the unit down and back on again and it ran fine. I switched from 140 down to 125 and it ran fine and then an 11 again. powered off, back on and bumped it back up to 140. Seem to run fine and damn hot water too! So unless you've got another thought on the 11 code, I guess I'll just watch it and if and when it comes up again, I'll switch out the electrodes for a new kit I'm ordering today per your referral link. Again, thx for the info Rob!

Great video, thanks Rob.

"Tanks" for the demo, haha! Water heater shopped working between daughter and wife showering!!!! I just cleaned and reinstalled flame rods and wife had hot shower half an hour later!!

@robhicks6849

Жыл бұрын

FANTASTIC!! So good to hear!

You saved my $150 - thank you for sharing knowledge!

Perfect. Used a Dremel with wire brush for temporary clean parts and get it working until new parts arrive ;)

@robhicks6849

Жыл бұрын

So glad to hear that!!!!

The k you very much for your video!! Yet another satisfied viewer. The repair worked exactly as you explained.

@gvent76

Жыл бұрын

*Thank you

Thank you so much for this video- no hot water before church this am Came home found your video and sandpapered & fixed in 45 minutes.. Thank you very much Stay safe

@robhicks6849

2 жыл бұрын

So glad to hear it!! Thank you. Glad it helped!

This video was super helpful thanks for posting. Crisis averted today!!!🎉

@robhicks6849

Жыл бұрын

So glad to hear that!! It’s no fun when that hot water stops flowing!!

I sure appreciate this video. Got this code 11 and panicked. I wasn't sure if it needed to be cleaned out or what. I was at the store and got on KZread, and your video popped up. Thanks again for this. It helped me big time.

@robhicks6849

Жыл бұрын

So glad to hear it!!! Was so frustrating when it happened to us.

Thanks so much for this video!! It saved me a lot of time and money.

@robhicks6849

4 ай бұрын

So glad to hear it!!

Thankyou sir. Sanded and dremel wire wheeled..worked like a charm once cleaned. Appreciate the info

@robhicks6849

2 жыл бұрын

So glad to hear it! Yeah someone said that flame rods don’t wear out so maybe the sanding/cleaning is all they need. Either way sanding them gave me hot water til we got the replacements. So glad this could help!

Thank you, worked like a charm for us!!!

@robhicks6849

Жыл бұрын

So glad to hear it!!

Rob! You are an absolute heat water saver! My husband followed your every step & bang it works You helped save us $400 emergency service fee! Thank YOU!!!!

@robhicks6849

2 жыл бұрын

That is awesome to hear!! I wish I had thought about it before I had put it back together but it’s not much once the covers off. So happy for you guys!!

Working like a charm! 👍👍👍👍👍👍👍👍👍👍👍

Rob thank you so much your video help a lot ,

@robhicks6849

Жыл бұрын

So glad to hear it! It’s all fun and games until the hot water stops working!!

Thank you, Rob!

We live in a remote area and cannot get anyone to come out. We have been without reliable hot water for 6 months and I think this fixed it. Thanks!

@robhicks6849

2 жыл бұрын

Wow. That’s amazing!! I know it’s aggravating to find reliable help sometimes

@roadwarrier7358

2 жыл бұрын

@@robhicks6849 At least internet (kind of) works albeit very slow. Learning a lot thru TouTube. Thanks for your video!

@briand2340

2 жыл бұрын

@@roadwarrier7358 I order my Rinnai parts at supply house and they come within 2-3 days.

Just want to say THANKS

5 ⭐ this video worked perfectly for me and helped me out. Cleaned the parts and it's working better while I wait on the parts. Model RL75

@robhicks6849

3 жыл бұрын

So glad to hear it! When mine broke I searched you tube but there wasn’t anything for a rinnai. That’s why I wanted to put something on. Yeah the parts people really try and get you wanting you to pay big bucks for expedited shipping, so a little cleaning can save some good money

@N8andKids

3 жыл бұрын

@@robhicks6849 yeah, I cleaned them, ordered the parts, and will probably just leave the old ones on until they fail again. Thanks again for the video!

@N8andKids

2 жыл бұрын

Ever dealt with a code 10? Mine is now getting that error intermittently. Or a 14? My neighbor’s is throwing a 14. We’re falling apart over here! Lol

Thanks for the great video. Simple, straightforward and helpful. I have seen a couple of people ask but can’t find a response. Can you share the part number? I’m having a hard time matching parts diagrams to what looks to be the parts on my tank and in the video.

Absolute life saver... Thanks for taking the time to share this fix.

Flame rods don’t really wear out. They do need to be cleaned occasionally.

@doublebulbing

Жыл бұрын

every 2 or 3 months it seems

Thanks so much for the informative video on this common problem. My service technician quoted me $800 to change the flame rods and electrodes! can you please tell me where did you order the parts from? Want to make sure to get genuine replacement parts that will last for few years.

@robhicks6849

3 ай бұрын

Glad to hear it! Unfortunately I don’t have an answer for where to order them from. I had a friend that used to do hvac and he ordered them from his old wholesaler

What SKU number did you order? I have RL94 like yours. They sent me combuster chamber front panel assembly instead of two flame rods and electrode.

$150 is generous I was charged $341 just to diagnose the issue that I already knew it was (ignitor coil) and they wanted an extra $327 to replace.

@chrismaronen

Жыл бұрын

Plumbers are snakes

I also have a 94 The water is heating with a nice blue flame but only to about 111 degrees when set on 140. It was hot last week but in the last 2 days it is not as hot. I just flushed the system with vinegar but that did not help. Any ideas?

Very much appreciate your help and effort on this issue. PLEASE let us know where we can ascertain the URL to order parts. I have a Rinnia R94LS and can not find anything on this model.

@robhicks6849

Жыл бұрын

That’s a good question. I got the parts thru a friend that used to be a hvac wholesaler. So I’m not much with that end. Sorry about that

is there a way to test them?

Thanks. Did you turn off the propane while repairing?

@doublebulbing

Жыл бұрын

No only the power

Could you mind let me know where did you buy frame rod . . It look have two different types of things. Which one is right. I have same model of water heater as yours .thank you

@robhicks6849

2 жыл бұрын

A friend bought the rods for me. You can order them online they just take forever to get delivered

After replacing flame rod and ignitor but still show code 11 , what should I do next ?

Thanks! Where did you order your replacement parts from?

@robhicks6849

Жыл бұрын

Friend of mine is former hvac and got them from his old wholesaler. Not sure any more specific than that

Where can I get the replacement parts? Do you know the part no.?

@N8andKids

3 жыл бұрын

This is what I got www.supplyhouse.com/sh/control/product/~product_id=104000192-K

@op9no2piano76

3 жыл бұрын

@@N8andKids Got them ordered today. Thanks👍👍

I have had this issue about every 3 months since install with no real solution. I have put in new rods and igniter and even changed the igniter control box and that seemed to help I thought since at the time of that replacement I was guessing that the ignitor wire was not making good connection to the ignition box but then it still kept happening this time was like 6 months later instead of 3 now it is about ever 3 months it beeps 11 and I take them out and clean them with 600 grit sandpaper making them clean again and then trouble free for a while and then it happens again every thing else seems fine and proper gas pressure and power so not sure but there has to be a better explaination than I currently have the water heat is great other than this every 3 months

@davedangelo533

2 ай бұрын

Ensure you buy real Rinnai parts. I replaced a set with Chinese knock offs and it failed on me a few months later. You'll know it's Chinese if you find some that are much cheaper than the rest. No way around paying for this.

@doublebulbing

2 ай бұрын

@@davedangelo533 Thanks for your feedback I bought what was sold as real Rinnai from what should be a well know supply house online

Would it be the same thing on a new unit...4 months old

@robhicks6849

Жыл бұрын

That seems unlikely but there are always defects I guess. What error code is it giving you?

@doublebulbing

Жыл бұрын

yep ours has been doing this every 3 months since install for the last 3 years I am really good at cleaning them at this point but tired of having to do it 4 times a year at least

Anyone have the in use light cycle on and off every minute and then back on in 15 seconds