Fly Singapore Airlines instead. My screen was broken during a flight to Europe. They politely apologized and gave us a US$100 voucher immediately while trying hard to fix and restarting the entertainment system. 3 hours later my screen worked, and they still honored the voucher, which we spent on their inflight shopping. They were very courteous during the whole flight, and cared genuinely about me and their customers. No wonder they are the number #1 airlines in the world.

@respawngaming821

5 жыл бұрын

Ya Fly Singapore Airlines I Feel So Happy For Singapore Airlines As Im From Singapore

@antikiller8472

5 жыл бұрын

Singapore Airlines is considered the second best airline in the world. I'm not surprised at the way you were treated.

@rufiromang

5 жыл бұрын

Singapore Airlines is the best

@nothingheremeh3522

5 жыл бұрын

@@yoimiyassteppingstoolxd8153its his opinion stop being salty

@yamihere5569

5 жыл бұрын

@Ryab Anderson why you gotta be so salty tho? It's their experience and they have the right to share it. Everyone have different livings and view of what is good so it might not be a good fit for your friends but it would most certainly be one for others. And, imo, you can't really compare qa and sa knowing that they are from two different countries with two different cultures. And let me add one more thing, what did you expected from such airlines aka the "best" in the world? Of course they will have an ass-kisser type of act, because that's the whole point ! Peoples aren't here to be served by robots without feelings or peoples dragging the shit out of them. Being in company of peoples who at least seems to care about you is also what peoples are paying for. Complaining about that is just blandly stupid. Let me end by that nobody truly cares about you neither, nor your opinion dear. Stop being rude for no legit reasons. You're just gonna waste time, energy and credibility.

If only the CEO of Malaysian Airlines knew that almost 1.5 million people have watched this video as of today, June 26, 2019

@starspeaker809

5 жыл бұрын

now June 27

@shayan7579

5 жыл бұрын

28

@dewilestari7070

5 жыл бұрын

29

@geansantos9968

5 жыл бұрын

34

@neoduckman365

5 жыл бұрын

*as of today

I once flew business class in Qantas on a long haul flight to the USA and had the same problem with the inflight entertainment system. The crew did everything humanly possible to fix the problem. They were so great about it, that they even offered to upgrade me to first class, but I declined because it wasn’t a window seat. Nevertheless, without me even knowing, they contacted ground engineering on how to fix the issue, which they did two hours later. Not only that, the cabin manager so apologetic about it that he made sure I was rewarded with tens of thousands of frequent flyer points. If you come to Australia, I would encourage you to fly Qantas each time.

@MyNameisReece

5 ай бұрын

Same thing happened to us on Qantas on a 747 SYD-YVR, our whole 4 seats in the middle stopped working, the crew tried to get it working but to no avail. They gifted 2 bottles of wine from business class and topped up our FF account, I will always fly Qantas, never had a bad experience with them

I'm a Malaysian myself and I'm terribly sorry about your terrible experience with MH. Never fly with MH again! They don't even care about customers and their needs which is inhuman behaviour. It's amusing that the crew work in hospitality industry when they are hostile. MH is going downhill since the MH370 AND MH17 crash 8 years ago. MH-MALAYSIAN HOSTILITY!!!

@WafiSiuuyy

3 ай бұрын

Nah your not malaysian

Who felt bad when he was eating his lunch his face showed helplessness

@SID-hw3zp

5 жыл бұрын

Yeah dude I was like Fuck Malaysian Airline😡

@yashagarwal8651

5 жыл бұрын

It really made me upset.

@ductritran8637

5 жыл бұрын

Just enough for me not to use Malaysian airline and will warning all my friends not to as well .

@Muski_moonstar

5 жыл бұрын

Muralidharan nair me:(

@jw3107

5 жыл бұрын

So sad.

Sam chui gives us the capabilities of airlines, Josh gives us the realities. Great work man👍 this is what the world needs.

@pranavpatel1766

4 жыл бұрын

That's true

@s.z.x.01

4 жыл бұрын

Good summary lol, so many people think Sam chui is sponsored by airlines or get paid to take flights lol, he’s just being as optimistic as possible

@jaigm01

4 жыл бұрын

Sam chui focuses on what food he gets lol guess thats alone makes him happy :D :D :D

@good_herobrine5246

3 жыл бұрын

@zhao zhun li really dude...? i know that he likes food, but you decide to say something spiteful??? let's be real... he's passionate about aviation... why'd you even think of a good idea to fat-shame someone viral?

@michaelarkanghel

3 жыл бұрын

@@pranavpatel1766 Sam Chui is usually invited by an airline company to make review that's why he's optimistic with his reviews unlike josh and jeb they are giving honest reviews

If only I have watched this vlog sooner, I wouldn’t have booked a flight with Malaysia Airlines last December 2022 from Auckland, NZ to Kuala Lumpur. WORST EXPERIENCE EVER! And you are absolutely right, very rude flight attendants. After that experience, I always tell people to never fly with Malaysia Airlines and to avoid this airline LIKE A PLAGUE when I come across them telling me that they’re travelling somewhere. Never again will I fly with this airline. I’d rather walk, crawl, or swim to my destination if this is the only airline to ever exist.

@shahrulnizam4713

7 ай бұрын

fake

@LadyBeyondTheWall

6 ай бұрын

@@shahrulnizam4713 And you're probably a bot or paid off by the airline in an attempt to make it sound not terrible. 🤷🏻‍♀ You guys could make it less obvious you know.

@anonymous-uh4kw

Ай бұрын

hahaha rude flight attendants hahaha. bet u don't take other airlines

@anonymous-uh4kw

Ай бұрын

go swim then hahahahah😂😂😂 tmr headline news drown while swimming to Auckland

This is so shameful. I am disgusted they treated you so poorly but thank you for the honest review. Just found your channel today and love your content.

It dawned on me that in a flight, a passenger is at the mercy of the airline. Bullying a passenger should be considered a severe ethical violation.

@sorin_ea6

4 жыл бұрын

It’s not like some beef between two adults. It’s a fucking company bullying a person. It’s so stupid

@Flickit100

2 жыл бұрын

Also, Josh's channel has hundreds of thousands of followers. We are watching for a reason. Thanks Josh.

@edwinholcombe2741

2 жыл бұрын

You are so right. And it is shocking how airlines cheat and bully passengers.

@GeorgiaAndrea

2 жыл бұрын

This dawned you? Go see videos of what American Airlines, United Airlines and Delta airlines do to their customers.

@meows7229

2 жыл бұрын

It should be a criminal offense coz your basically detained.

the only reason why they apologised quickly to him because they just realised he has alot of followers, in reality ordinary people who have been treated badly have no platform to voice out or perhaps they wouldnt complain or take things further as the process is lengthy, thanks to this review. one word AVOID

@w.blurbs6379

4 жыл бұрын

Theres much more airlines which dosent say sorry, hmm?

@isitoveryet9525

4 жыл бұрын

Exactly. So many people get treated a lot worse than he did, and never get an apology, or any form of compensation, because they don't have a following or no one cares. It's a shame.

@iggysaur

2 жыл бұрын

Dint realise that a so called “apology” can also be selective and standardised

Over 2.3 million views. Thanks, Josh, for keeping them honest one way or another. Keep up the great reviews.

I've flown with Aeroflot back in the sovjet aircraft era, you almost needed a tetanus shot looking at the Il 62, the most nervous take off I've had to date, BUT, the staff was so nice! They changed me from my assigned seat with no seatbelt to a seat with a broken seat and then to "first class" without a question. Gave me free drinks and were so polite. I'd fly with them again. The experience was 100% wonderfull. Your malasian airlines flight, well mate. I feel sorry for you and all the people aboard that flight.

@edgarfleming9308

2 жыл бұрын

seems like Malaysian Airlines doesn't care ....but will when they begin losing money

Swear this man has a mix of every single accent in the world. I'm hearing Australia, American, South African like wtf

@MrACP1911

5 жыл бұрын

Molestable Greek he wants to appeal to everyone.

@unclebabloo79

5 жыл бұрын

Do u have a problem?

@adrianpaulfrancisco8875

5 жыл бұрын

mlloyd52 huh?

@adrianpaulfrancisco8875

5 жыл бұрын

mlloyd52 hes just freaking saying like hes confused why u mad?

@quen9408

5 жыл бұрын

@@adrianpaulfrancisco8875 thank you oml

I've worked for Malaysia Airlines before. It was awful, all the directors and CEOs are incompetent and extremely arrogant. There was extreme corruption and all the managers and top bosses were only interested in stealing money from the company instead of actually running it. All of us were underpaid and treated very badly. Personally I was very resentful and never did a good job. I genuinely hope they go bankrupt.

@gardensofthegods

4 жыл бұрын

Sounds like that company needs to be investigated but it will probably never happen

@gardensofthegods

4 жыл бұрын

When the employees look miserable at a company you know it's usually because they're being treated like crap from the higher-ups... you can usually tell when something is wrong ... even when they're forced to smile and put on an act you can usually tell who is working for a screwed-up abusive employer .

@Onlymimiroti

4 жыл бұрын

They already bankrupt, didnt they? Hahahah

@user-tv9bp2dh4c

4 жыл бұрын

from my experience like 6 years ago with Malaysia Airline, from HK-Kuala Lumpur-London, almost all of the crews were rude except one or two Malay FAs and Chinese FAs. I still remembered how I was rejected loudly by one FA in front of everybody when I asked if it was possible to have another plate to eat? I have never had any troubles with even the most criticized Air China like 8 years ago. But I also remembered one Chinese FA who showed my friend the sleeping pods for the crews and she actually gave me medicine to help me ease my nausea. I still kind missed the FA who gave me the meds, she is just one lovely lady.

@dermie52

4 жыл бұрын

The other aspect of that workplace environment and the experience of this passenger us generally, you can't criticise muslims. It doesn't sit well with them. They are the best people on earth because their book says so, yet they are overrepresented as a proportion of the population in the west; in the justice system.

THANK GOD, I just watched this. I was just getting ready to book our seats on Malaysia airlines.

I was on Asiana with broken infotainment system and the crew was kind enough to upgrade my seat to relocate me. this is such a stark contrast

Tbh im more annoyed at the lady who put her bag at his leg space tf

@davidca96

5 жыл бұрын

I would have violently kicked the bag back over towards her, I HATE people who invade space on planes.

@LemonJellyJ

5 жыл бұрын

davidca96 or just politely ask her to move it because it’s your leg space.

@grimmywizard

5 жыл бұрын

@cohji what airlines you work for?

@chronicles2613

5 жыл бұрын

It was a child??? Give her a break...

@Diamoondust

4 жыл бұрын

womanspreading

It's interesting that Malaysia Airlines can monitor social media and communicate with the flight deck during a flight, but they can't figure out where MH370 went missing....

@coffeelover2380

5 жыл бұрын

😂😂😂😂

@teapot1878

5 жыл бұрын

eaglen00b you know that's rude saying the WHOLE country is shithole. Not all of them supported that. You don't know anything about Malaysia so shut up.

@chillylizerd

5 жыл бұрын

@@teapot1878 we used to stay sticks and stones will break my bones but words will never hurt me. That only was good until us customers became servile cucks. Companies that awful should go out of business Pronto.

@snsdjerry

5 жыл бұрын

F Malaysian

@amirahmardhiahbintiabubaka1620

5 жыл бұрын

Just because some shit happened then the whole country got blamed for rlly great u say.iam replying to one of the comments not about the whole video tho

I’m sorry you experienced this. In any company the employees are the reflection of upper management and the lack of consistency let alone communication justifies everything you were honest about. I appreciate your honesty and your reviews. The fact you remained respectful even after being humiliated just shows how beautiful your character is.

I totally agree with you. I flew Malaysia airlines 10 years ago and then the next time 3 years ago. The service I had 10 years ago was absolutely amazing, compared to my last flight with them. Crew have become unpleasant and irresponsible. They literally dont even care about serving the passengers. I dont know what happened, but I have decided never to travel with them ever. Its a shame, they were really a great airline at one time.

@afifahsaaid8433

Жыл бұрын

Their CEO are lousy.that is why.MAS crew are one of the best.tru my experienced.may be josh was so unlucky .

@motherofmany8

7 ай бұрын

absolutely agree, I had a wonderful experience with them both in 2018 on a one-way business flight from KL to Sydney in 2018 but lately hearing bad stories

If sam chui was in your situation he would still be praising the airline

@gainauntu

4 жыл бұрын

No airlines would dare to treat him this way

@minzypark4480

4 жыл бұрын

Who’s Sam chui ? 😅

@aloneslothits730

4 жыл бұрын

they bend over backwards for him lol

@lifeinjapan2306

4 жыл бұрын

Sam Chui is overrated though, this guy is much better

@daveschwartz5893

4 жыл бұрын

He'd be in first class taking pics with the cabin crew.

Flights are expensive. He's not being ungrateful. For that much money there is a certain expectation that must be met.

@wanshah1377

4 жыл бұрын

R u sure it is expensive? MAS hv the cheapest non-budget airline.

@n.w.flannel3463

4 жыл бұрын

Yes. Flights are extremely expensive for laymen.

@user-yv2cz8oj1k

4 жыл бұрын

He's flying economy and seems to expect them to bow and curtsy, the guy is a complete knobhead.

@user-tq9vs6fc9u

4 жыл бұрын

Yes I understand his perspective that it sucked. But there are mistakes he made as well. Which includes posting the review while ON THE PLANE, not bringing any other form of entertainment, and filming after he was told not to film. It sucks but he would’ve been treated much better if he hadn’t done those things.

@cyrene3157

4 жыл бұрын

This is a service industry. Actually good advertisement for the other excellent asian airlines like Singapore, Thai, Philippine Airlines, Cathay, All Nippon, Korean airlines who has excellent service. The customer is always right and I agree with you Brian. Don't fly Malaysian airlines.

That man that said "who do you message?" has no right to ask that.

@yaasinalikondeth6724

3 жыл бұрын

I think he meant to ask why'd you post that (the criticism on insta)

@yaasinalikondeth6724

3 жыл бұрын

but yeah theres no right in asking that

Last time I flew Malaysian Airlines, I flew from KL to Perth Australia a few years ago, 20. minutes after the meal service, a kid in the same row as me shouted out loud "Mum, I can feel a worm crawling out my bottom". I'm serious. Everyone in the cabin stopped eating !

@jxrrqd8851

6 ай бұрын

sounds like perth to me 🤣

When he was eating his dinner he looked so sad and tired of everything that’s happening during that time. Plus he was travelling alone.

@d.f.rizaldi36

5 жыл бұрын

I can really feel his pain

@scottyver1117

5 жыл бұрын

I literally felt like crying when that clip came 😭😭😭

@Chloe-gh5mk

5 жыл бұрын

I'm sorry you were humiliated, Qatar airways will never do that to you, I was an ex Qatar crew and we treat our passengers like our lives depended on it. Malaysia airways need to wake up

@imadma9628

5 жыл бұрын

Maybe next time you could keep him company 😁😁😁

@karmindulom7431

5 жыл бұрын

I thought the same thing

Why do you sound like you have 50 accents at once

@cajadiri

5 жыл бұрын

EXACTLY

@Hailz12211

5 жыл бұрын

Yeah i was confused too

@newbris

5 жыл бұрын

@@Hailz12211 Sounds like a German who lives in Australia to me.

@jimmuo9286

5 жыл бұрын

Likely English is not his first language but he’s understandable. Actually better than some Americans I know speak! Lol

@KD-qr9ff

5 жыл бұрын

A mix of Australian, British, German, American and polish lmao

This is the first time I get to watch a video by you and I like the way you tell your experience. It is clear why cabin crew do not care about passengers. If the CEO does not care about their customers, neither will the rest of the employees. I look up to you because despite your bad experience, you never offended anybody and were very decent all through your video. Many years ago I flew Malaysia Airlines and fortunately it was a good experience. Thanks for your video and I will be another follower of yours.

My dream is to ride malaysian airline but after watching this makes me think...maybe not best dream to have.

CEO probably travels from Singapore airlines or Etihad Airways..

@lucybriony9512

5 жыл бұрын

Sahil gangwar I loveeee etihad

@jacksycz

5 жыл бұрын

more like private jet lol

@keithng9853

5 жыл бұрын

Those CEOs mostly flies by PRIVATE JETS. They DON'T do PUBLIC TRANSPORTATION.

@Instakent

5 жыл бұрын

Hahahahahah love this lol or emirates

@jackieseeto3836

5 жыл бұрын

HAHAHAHA

Our family flew Singapore to japan and our luggage missed the flight. We were met at the airport by a Singapore airlines rep and they apologised profusely about the inconvenience and presented us with an apology letter and cash to allow us to buy essentials until our luggage arrived. They also arrange express delivery once the luggage arrived on the next flight direct to our hotel...brilliant service-brilliant airline!

@jsc2606

3 жыл бұрын

Agree Singapore are great. I had a horrendous experience through Heathrow security that left me so traumatised that I was a mess when I reached the gate. The cabin crew were absolutely amazing. Asked what was wrong and were genuinely concerned and confirmed this not an isolated experience. I was looked after with exceptional service. Qatar is also fantastic... only problem now is the overkill on masks, temp checks that puts me off as am anxious anyway and hopefully they stop all this do we can enjoy flying again as travel broadens the mind.

@limit4443

3 жыл бұрын

@@jsc2606 Heathrow staff need to get their act together, these two ladies kept a French guy and my mum at the scanners while we were trying to depart, she kept us and them waiting for a whole 30 minutes for no reason throwing slurs at them and not explaining their reasoning for holding them back. The French guy and my mum just kept laughing at how stupid they were acting. I feel bad for him, he seemed nice and very genuine.

@rhettshipley4593

2 жыл бұрын

Singapore Airlines a GREAT WAY TO FLY used to be their slogan many years ago. Don't know if it still is but they are and always have been the best airline in the WORLD!!!!!!

@maryjane2965

2 жыл бұрын

Wow that is unheard of amazing!

@MeadowDay

2 жыл бұрын

Singapore Airlines is second to none. Excellence on all levels.

In 1990, I took my MAS flight 🛫 from Singapore 🇸🇬 to Heathrow 🇬🇧 . Their flight was horrible and service is below par with most airlines. Enough is enough . Since then I never took MAS anymore.

I had an “okay” experience on this carrier. Thanks for your honesty

Anyone who doubts this I had a similar experience and 100% believe something like this would happen

@gottaflyua9746

5 жыл бұрын

Happens all the time. Most aren't Instagram Bloggers. Thanks to this guy a lot.

@yuuyundayo

5 жыл бұрын

its all about luck, 14 years and i've never had a bad experience with MH

@NQemailD3

4 жыл бұрын

My first experience with ma is not that bad but i do feel disappointed with how they serve the meal. No proper culinary set. The food taste average. Once the staff done their serving, its hard to find them unless we call for them. Lack dedication. It was happened few years ago. I guess there was no improvement then..

@Yv1o5

4 жыл бұрын

Thank you for sharing. Never flying with them.

Malaysia Airlines: “We can offer the worst in flight experience gate to gate” United Airlines: “Hold my passenger”

@penguinpingu3807

5 жыл бұрын

Ah hahaha

@porkyminch4143

5 жыл бұрын

American airlines: Hold my cello! Delta: Hold my urine covered seats! In reality, that works for every airline.

@porkyminch4143

5 жыл бұрын

Zhou Zay, for having urine covered seats that they made passengers clean up?

@mystfirez1483

5 жыл бұрын

Porky Minch delta has the best service

@missyb9438

5 жыл бұрын

Hadi Shahid that’s been done to death, try and think of a new, original comment 😉

I just cancelled my flight with Malaysia Airlines and demanded a refund, I do not want to go through what you have been. Thank you for the video

Malaysian airlines: “The true feeling of Malaysian hospitality” Josh: “Hold my horses”

Bugger me, i was just about to book a business class flighg with Malaysia Airlines. I've decided not to now. Cheers mate.

@RamyaVnkt

4 жыл бұрын

How is that flight schedule of yours looking like right now? #thankscorona

@rammahbubani2019

4 жыл бұрын

It's ok to book economy class and use MH-Upgrade to upgrade.... it's still a lot cheaper....

@Birbyvideography

3 жыл бұрын

Malaysian Airlines are NEVER that bad. I'm Singaporean/ Malaysian, they probably did it because he was white. Yes, racist, but... welp.

@gainauntu

3 жыл бұрын

@@Birbyvideography racist towards White? interesting!

@itskhalid923

3 жыл бұрын

I always thought there was more White-worshipping in Malaysia. This seems much like an interesting situation.

I’m a Malaysian and just felt so embarrassed and just wanted to apologise for what just happened

@miyu_myu21

4 жыл бұрын

Gk usah malu dan minta maaf yng salah perusahaan mereka bukan lu tenang

@isitoveryet9525

4 жыл бұрын

That's how I feel whenever I watch a video like this about "American Airlines" lol... The SHAME!

@sincerelybomi

4 жыл бұрын

You shouldn't be just because you're Malaysian, Malaysian airlines should be embarrassed themselves

@xenowolf4421

4 жыл бұрын

Same here to sis..sy pun rase mcm tu kak

@ilixxiei3173

4 жыл бұрын

At least your actually a good person

They don't just lose your luggage, they lose the whole plane.

@afifahsaaid8433

Жыл бұрын

Its very rude to say somthing like that.that dont have anything to do with the missing of MH 370 in 2014.nobody want an airplane to be.missing.we have family too in that flight.u have a bad heart.

@gabrielkok9208

Жыл бұрын

LOLOLOLOL

@emilygooner9697

6 ай бұрын

I agree MH have a responsibility to find that missing plane even if it makes them broke doing so

I love this channel. Instantly subscribed. 😅

Why are people being so negative in the comments section? I'd be mad too if my entertainment isn't working on a 10hr flight. He paid for that. He has all the rights to complain. Those who say "I don't care for the services, I just wanna get to my destination", man.. you're wasting your money.

@azimadanan9896

5 жыл бұрын

Liyana Yusri im agreed with you.

@hendrickhoos.w897

5 жыл бұрын

poor Airline!!! Malingsia

@thewalker7717

5 жыл бұрын

kzread.info/dash/bejne/ZKNquMqhna3XotY.html Poor airline inDOGneSIAL 😂

@thewalker7717

5 жыл бұрын

@@andropahsa1 what's wrong with MH370 & MH17 ?

@skullsaintdead

5 жыл бұрын

They're lying, I'd be happy to cut their internet for 14 hours and lock them in the loo with people outside harassing them (which would be far more roomy anyway). People like that are horrible, they can't empathise, frankly, they're what's wrong with the world.

United airlines: FINALLY a worthy opponent. Our fight will be legendary.

@s.t.santos5928

4 жыл бұрын

LOL!!!

@username-hm1kw

4 жыл бұрын

We still have delta and aa

@zindagiization

4 жыл бұрын

😂😂

@user-rx4my2dd8d

4 жыл бұрын

Lol

@akutagawasimp7968

4 жыл бұрын

Our *flight* will be legendary

Thanks for sharing your experience: I have to fly to KL next year and now I know which airline NOT to take.

Why the hell are there 10k dislikes on this? This man is doing nothing wrong. he's just giving his review. If you dont like what he says, then dont watch it. It wasnt as if the title said that it was a brilliant flight and then hes like, oh no, it was terrible

I had a 1/2 of a horror flight on a Qantas A380 between LAX and Sydney last year but unlike your experience, the cabin crew were AWESOME. I am 6'3" and have an artificial knee so I booked early to request a seat on the aisle so I could stretch out my bad knee occasionally. Unfortunately that never happened and I was jammed in a middle seat and the lady in front of me instantly put her seat all the way back, literally jamming me in. And I MEAN literally, I could not move, I could not even stand up, I was pinned to the seat. After about 3 hours of torture, I had to pee so I tapped her on the shoulder and asked if she'd let me up. She did. When I came back from the bathroom I saw that she had put her seat back again. I couldn't face going back to my seat and spending the next 20 hours pinned there in agony (I doubt I'd even have been able to get back into it anyway), so I just stood in the emergency exit area. And there I stood...for 4 hours. This is where the story turned though. The EXCELLENT cabin crew took pity on me, they had already asked why I was standing there and I told them my problem. One of the crew tapped me on the shoulder and said "follow me". He led me all the way to the back of the plane, up a spiral staircase, all the way to the front of the plane again on the top deck to the completely empty First Class lounge. He said I was welcome to sit there for the rest of the flight. It was AWESOME! Leg room for miles! I also got first class meals and service! Good on you Qantas! Your staff are a credit to your company! Maybe give us a couple of extra inches of legroom though huh? We aren't all 5'8".

@moviemogul83

5 жыл бұрын

tvsinesperanto I’m 6’7” and I feel your pain. I have to frequent regional jets too.

@tvsinesperanto7446

5 жыл бұрын

@@moviemogul83 You would have it even worse than me then. When your femur is longer than the gap between your seat and the seat in front of you, they aren't giving us enough room. I'm a pretty frequent flyer and I can put up with pretty much anything for short flights (1 to 3 hours) but 22hrs is just too long to be in that much pain.

@juliemanarin4127

5 жыл бұрын

Wow nice! I too have a knee replacement so I get it...thankfully I'm only 5'5"

@christinelu7949

5 жыл бұрын

I flew on Qantas from Sydney to Perth with a broken seat that won’t recline, and the crew upgraded us to premium economy seat when they fail to fix the seat. Great experience!

@McShweezy

5 жыл бұрын

for four fucking hrs??????????!!!!!!!!!!! 😱😱😱😱😱😱😱😱😱😱😱😱😱 holy moly. I am rly srry for you. The only silver lining i can say was the ending tho. Gud on qantas.

Josh: As a newspaper professional I know that customer service begins and ends with the uppermost management personnel . In both the Air Canada and Malaysian Airline issues there have likely been many incidents with other customers that went without at the least, an apology. Someone recognized that your review would reach an enormous number of followers and thus were serious issues impactful to the bottom line. If you were a “typical passenger” you would be nothing more than a complainer. If customer experience does not start and end from the top, it’s virtually nonexistent. Thanks so much for speaking the truth. You are the only reviewer who dares tell it like it is.

@purselmer5931

2 жыл бұрын

I like how you introduce yourself as, "...a newspaper professional..." so you know how customer service works. LOL, any person who's ever held a job knows this. Don't have to be a "newspaper professional." But it WAS funny, I'll give you that.

@Coach.V725

2 жыл бұрын

Very well written good job!!

@Igotethanolised

3 ай бұрын

We need more brave journalists like josh Cahill

Singapore Airlines is amazing. Crew and staff top class.

I never flew with Malaysian Airlines but I was pleasantly impressed with Air Asia even on the domestic level, great crew and tasty food.

Malaysian airlines: I can give the terrible flight experience American airlines: hold my jet engine

@enzedbrit

5 жыл бұрын

Timi Dutta your meaning isn’t clear. Seek the assistance of an English speaker

@bro9479

5 жыл бұрын

TBH I've always received a very good experience on American. Sometimes it seems like they are willing to delay sooner in bad weather than other airlines, but it's in the interest of safety. The flight attendants and gate agents are almost always really nice and happy to help you.

@roadrunner8488

5 жыл бұрын

I totally understand, I've had a bad experience almost every time on AA two flights one after the other I had a broken seat and I got bitched at, for it as if I broke it lol

@TheEchelon

5 жыл бұрын

iliterati It's quite clear what he's trying to say. Your English isn't perfect either.

@bhawanisingh2189

5 жыл бұрын

iliterati you don’t belong in this era, go back to the 60’s.

I’m a cabin crew myself, and I’m really embarassed by how they treated you event though I’m not from Malaysia Airlines. All they did is all wrong, wrong, and wrong!

If only the CEO of Malaysian airlines knew that almost 2.6 million people have watched this video as of today, June 29th 2022

MH is Malaysian Hostility

Not flying with them ever since their planes began disappearing, this video really made my decision even firmer

@greatestideatheoneandonly9117

5 жыл бұрын

Steve & Peanuts Van Adventure so what’s the difference? You fucking idiot

@Val-fr6lp

5 жыл бұрын

GreatestIdeaTheone AndOnly yeaah it’s all the same. I don’t care if someone shoots my plane or it disappears, I would die anyway.

@user-iu4yn4tr1r

5 жыл бұрын

GreatestIdeaTheone AndOnly oof another idiot that calls others idiot when he’s a big moron. Russia or Ukraine (i don’t remember anymore) took responsibility for shooting down the airplane. It could’ve been any aircraft, the fact that it was Malaysia Airline was totally random and tragic. Do you actually think they flew over Russia or Ukraine so it can be shot down. Those were four different pilots, I doubt this was planned (it wasn’t). The other aircraft actually disappeared.

@whatdaheckish

5 жыл бұрын

Began disappearing? Like how many now? Ignorant

@smsmurni

5 жыл бұрын

Yeah, American Airlines attack WTC and they said its terrorist attacks and never admit their own mistakes MH disappeared and they said its a mistake. Fuck European and western

The 7.7k dislikes were from angry Air Malaysian workers

@adamfarish5645

4 жыл бұрын

I knew someone who used to work in this company & discussed about this vid. This friend said the service is getting worst with the constant retrenchment of loyal staffs. The one that stayed are only there for the money. Those who are best at their work had to be let go because the company needs to lower their staff expenses & increase their management/investors profit hence the qualities of service went down the drain.

@safwahabdullah9102

4 жыл бұрын

Not me😀

@johns9864

4 жыл бұрын

Nah. It's Malaysians who think that criticism of Malaysian Airlines somehow is a criticism of their country.

@prestonsaviation8480

4 жыл бұрын

I Agree

@handywijaya3689

4 жыл бұрын

And maybe some perfectionist who really dislikes his excessive hobby of furniture and people who are confused about his accents

Be happy you didn’t disappear like the one that they still haven’t found!

@hashtaglifethugs2935

3 жыл бұрын

MH370

Serves you right for not flying Singapore Airlines. I’m originally from Malaysia and would avoid them with almost as much vigour as I’d avoid JetStar. Quite frankly, I rather walk than fly JetStar.

The food you were served made the Koryo burger look appetizing

@eatens

5 жыл бұрын

Well bloody said mate

@iamkaleep

5 жыл бұрын

True

@dionfebrian2940

5 жыл бұрын

Indeed

@goodra999

4 жыл бұрын

and the north korea newspaper

You just lost another customer, Malaysia Airlines.

@_Quintus

4 жыл бұрын

He has 246k subscribers. Thats alot more than 1 customer.

@sarveedahassan3723

4 жыл бұрын

They lose flights too

@marvilongravidez5210

4 жыл бұрын

Customers dude, Customers

@_Quintus

4 жыл бұрын

@@marvilongravidez5210 No S.

@marvilongravidez5210

4 жыл бұрын

I'm sorry if you didn't get I said.

I flew with Malaysia Airlines in 2003. I agree, the crews are very unfriendly and the service was not very good. Never flew with them again. I am sad to know it hasn't changed.

As a Malaysian I didn’t tried this airline Becuase I alway sit airasia the service is good everything is good 👍 if you visit malaysia again try airasia it’s good

I am a Malaysian. I never travel by Malaysian Airline since 1997 as l have been bullied by the crew. The crew purposely pour hot coffee in dangerous manner nearly hit my face. This was also witnessed by passenger sit next to me who also not happy with the incident

@Shrek-pu8uu

2 жыл бұрын

@@sudhakar7889 How exactly is that funny, imagine if someone did that to your loved one, would you be laughing then

@xbn4747

Жыл бұрын

@@Shrek-pu8uu bro are u ok it happened to him u dumb fuck

im still pissed about that lady stealing your leg room with her bag lmao

@dreamerweaver

5 жыл бұрын

He could have said something instead of seething.

@bluegelsoft3564

5 жыл бұрын

I would of just moved the bag :)

@sct4040

5 жыл бұрын

I would have asked her politely to move her bag under the seat.

@chronicles2613

5 жыл бұрын

It was a child

@kosan2875

5 жыл бұрын

I would of rest my legs on the bag

I remember my flight from Singapore to Dubai back in 2017. One crew from the layover to KL was extremely rude. He was screaming at the passengers who were asking for assistance with their luggage to wait. But that guy was literally doing nothing, just walking back and forth the aisle watching people struggling with the overhead cabin. And when the passenger called him up again, he got angry and said "Just wait, ok? I already told you. You don't understand?" I was shocked. There and then I decided that it will be my first and last time flying Malaysia Airlines.

@Igotethanolised

3 ай бұрын

Like we should only fly airlines that are worth our hard earned money

It was the moment of truth at 16:52. In the moments like this Malaysian hospitality was on the scale, accommodation and everything BUT together! And you guys were felt. Hardly and finally. Many times by many guests.

Why do they think that threatening him would make the situation better.

@Worldtimes1

3 жыл бұрын

TBH It was just a few videos he recorded of just normal stuff. Like there soo stupid if they just had let him record the menues, eating food, cabin service, take off/landing.

@sjffhfjcntgj9411

2 жыл бұрын

Malaysian way of thinking Strange right?

White men get treated badly by Malaysia Airlines crew? This is new for me. Because as a Malaysian, I don't always get special attention, crews just ignore me mostly and I'm used to it. But I always notice crews being extra nice to some foreigners, they give special attention, being nice, smile all the time. But whenever you asked for something they give you roll eyes. But I'm not saying all crews are like that, some are being nice to you even though you're Malaysian.

@Pannkakaize

5 жыл бұрын

Lol'd

@ktng3176

5 жыл бұрын

@ Muhammad I totally agree with you. Josh's experience is an exceptional case

@attarsanahresources5540

5 жыл бұрын

How about black foreigner? I never see them happy

@tangt4860

5 жыл бұрын

You forgot to display your Datukship and above pins while on board.

@Haru23a

5 жыл бұрын

Black, white, brown, there must be no difference. What the hell is this? I travel with a white girl often and I see this. She doesn't like it as much as me. Just nonsense.

Hey Josh, you’re amazing. Keep it up.❤

I’m feel embarrassed as a Malaysian.

I remember watching this unfold on Instagram as it happened 🍿 To everyone who thinks “planes are just there to get from A to B everything else is a bonus”...why are you watching airline review channels? 🤷🏼‍♂️ When the day comes that airline marketing just says “hey we’ll get you to London, probably won’t lose your bags, and you won’t die”, we can stop complaining. But as it is, airlines promise excellent service and comfort in every class and if you don’t get it, you have every right to point it out.

@lukesinsigalli9045

5 жыл бұрын

Paul's Trip Reports what’s up my fav trip reporter

@certifiedbruh2180

5 жыл бұрын

Lmao those people can take a C17 on a 17 hour flight

@ashleybeh2766

5 жыл бұрын

Paul's Trip Reports this video came up when I was looking for flight from Singapore- NY (i wanted to see how the seats in business class are like before booking ). The title of this video “BULLIED” caught my attention but it was exaggerated. I travel for business on average once a month on Any airlines with suitable time that can bring me to destinations in time for meetings (I’m in shipping so I hv to go to many different countries ). I experienced good and bad services on different airlines business or economy class . I can’t be bothered as I hv only one expectation- bring me to destination in one piece safely in time for my meetings and no lost luggage . Priorities in life .

@joelletan153

5 жыл бұрын

I love this

@John907i

2 жыл бұрын

Yes but you can’t really expect the captain to come and fix your in flight entertainment come on...

As a Malaysian, I am really disappointed in our country's own airline, as you said that Malaysia has great warm-hearted people but there are still some Malaysian that are just straight up an insult to the country.

@jonnathan5013

5 жыл бұрын

Ikr,Air Asia is waaaayyy better.

@stefanov.w4350

5 жыл бұрын

They're youtubers ya know, overreactions..... . Expect those

@ayushm8252

5 жыл бұрын

Thats the story of every country brother.

@fairlyvague82

5 жыл бұрын

ItsSpooklez I feel bad for you, none of it reflects a country or its people. Please don’t take it to heart 😕

@Amalbalu1313

5 жыл бұрын

Bro, u can find that dirt everywhere

This is the first video of yours that I bumped into and loved the way you handled and shared your experience. I am subscribing to your videos.

Unfortunately, this is just classic bureaucracy in Southeast Asia (except for Singapore). Very typical for people to not be able to receive criticism, bullying and just being incompetent in general. This experience is actually a glimpse of our lives here in SEA.

Note to myself: Never fly with this airline. XD

@kurtkastelic237

4 жыл бұрын

Guys its because 6y u weren't in first class that is the only thing they are good at

I'm a malaysian, i agree on what you said.

@sakovichdaeng8937

2 жыл бұрын

Really but as such? Had had?

@patrickchak1393

2 жыл бұрын

This is typical malaysian attitude.

I had a flight with them a few years ago where a patient had a cardiac arrest. The cabin crew asked for assistance which I offered. I thought that cabin crew were trained in CPR? Not one of them stared resuscitation measures, just waited for passengers to come and help. No defibrillator on board either and I wasn’t even given a thank you for my assistance which went on for over half an hour, or a drink for that matter. Very ordinary !,,

nice to see you have now been become St Joe. the tasteful halo floating above you is so tasteful and encouraging

About 6 years ago when I was about 12 I flew Malaysia airlines from Kuala Lumpur to LHR and I was pleased with their service. On the flight I was fairly ill but the stewards offered up their seats at the back of the plane to allow me to try get some sleep and be in a quieter area. I understand every crew is different but I was satisfied with the service. I’m not sure if I would fly with them currently though judging by how the company is going.

Just take JAL(Japan Airlines) Their service is always great and the cabin crew are always so respectful.

Omg! Great video as always🙋‍♂️

im so sorry..im from malaysia... i never been in plane before...why did they treat you so bad🙌🏻💗💗

As a Malaysian I feel a bit embarrassed how MH treated u like that. Sorry for the rough flight

3 things learned 1. Don’t fly Malaysian Airlines 2. Do research on airlines 3.DON’T POST THINGS WHILE ON THE PLANE CAUSE THEY WILL BE DICKS TO YOU Thanks for the info!

@ruifong

5 жыл бұрын

Things do transit to other airline: 1. Do fly Garuda Indonesia or Singapore Airlines, or can with Thai Airways 2. Must buy for pure but can for cheap 3. Landing also good 4. HOW MALAYSIAN PEOPLE PREFER AIRASIA THAN MALAYSIA AIRLINES BECAUSE TICKET MUCH CHEAP. 5. enjoy flight to heaven

@Zico20

5 жыл бұрын

@@ruifong 6. Enrol in an English course :)

@ruifong

5 жыл бұрын

@@Zico20 agree

@user-tq9vs6fc9u

5 жыл бұрын

m999 ironic that you say that because you didn’t bother to spell enroll correctly lol

@mraz2439

4 жыл бұрын

@@user-tq9vs6fc9u ironic you say that because you didn't put ' . ' at the end of your sentences. Like this. And this. 💀

As a Malaysian, I never flown Malaysia Airlines since 2016 but I know the staff was really unhappy with one of the passengers who shared experience with me. He was just asking for better food but they instead manipulated him. Malaysia Airlines is falling apart really as well as Malaysian Politics but I hope everything recovers soon. AirAsia is totally better but everyone chooses the MAS Subsidiary Firefly which was kind of the same but better to say the least. I feel very bad for you and I hope you feel okay now.

I will never use that airline.. thanks for sharing ❤️ love from Canada 🇨🇦❤️

Congrats malaysia airline, you lost dozen of thousands of customers 👏 Edit: omg i never got this much likes, thanks everyone

@SwampySid

5 жыл бұрын

In a crash?

@tramblated

5 жыл бұрын

@@SwampySid by his review.

@anvutrong6870

5 жыл бұрын

@@SwampySid savage

@theidioticguy5289

5 жыл бұрын

Congrats Y Y you just made people mad

@justY10

5 жыл бұрын

Jake .L Thanks 🙏

As someone who worked in the aviation industry and who now also works with Captains (I teach aviation English), I can advise you that no captain will just leave his seat because a customer is not happy. His main job is to fly the plane. His job, as a manager of the crew, is to delegate these issues, and it is the Purser who let you down by not doing their job properly. I suspect the purser told his boss - who IS the Captain - that he had remedied the issue, leaving the captain under the impression he had treated you well, and that the purser lied to the Captain. I am intimately acquainted with these matters because as part of their training Captains have to learn language for managing the crew and we frequently end up talking about exactly these kinds of situation (and worse actually) - where someone is lied to for example. I would bet money on this being the case during your flight. Please adjust your expectations about what Captains responsibilities are or you will be eternally disappointed every time something does not go to plan. It's a great shame the airline did not use genuine English to contact you, but some sort of template. It undermines the notion of holding customers in high esteem, and so says a lot about the CEO. No-one expects perfection all the time, right? But rather it is about how you do things when errors are pointed out. When you get such an email, it should be such that they want YOUR version of events, compared with what the Purser will or may have relayed back to them via the Captain, so they can expose any potential lie(s) and oblige crew/teams of flight attendants into honesty. Believe it or not, with reputable airlines, there are in-house meetings over such things and Captains submit reports, which are reviewed. If the Captain delegated matters correctly, he will not be seen as having failed in his job and rightly so, but if his actions formed part of a collusion with the purser or the purser acted alone in behaving badly, then this should be exposed and dealt with appriately. Other crew members can be consulted about this and you would be surprised that not all of them agree with immoral, slack or disrespectful behaviour in colleagues. Much depends on the internal culture regarding whistle-blowing on colleagues. When it comes to your right to give feedback online, it used to be such that if a woman is pissed off, she would verbally call 10 people (and with men it was a lot less), but now its thousands or even millions, so anything less than 100% attentiveness to these things is a stupid, and short-sighted policy. Another factor about customer complaints is that you should always ask for the actions or remedy that you want to see put in place during or after the fact of the bad flight. I have listened to most of what you said in your film, but I did not hear anything about that. Does this mean you still haven't heard back? I hope you have since this film went out. Other than this I can only advise you to submit your review AFTER and not during the flight. I hope some of what I have written here is useful - and that your next flights are better!

@rorystanley6197

5 жыл бұрын

Very well written. A lot of useful info there!

@anujmchitale

5 жыл бұрын

This one deserves the maximum likes. Great info.

@mrbadiuzzaman

5 жыл бұрын

What an excellent explanation.

@rajaummirajakobat4287

5 жыл бұрын

Exactly! Agreed. Thank you Madam TopFlightEnglish on sharing the ETIQUETTE OF FILING COMPLAINT OR FEEDBACK TO ANY AVIATION COMPANY or any other sort of businesses in the world. Many consumers have forgotten this 'rule of thumb' since the existence of social media. Thank you again.

@mrbadiuzzaman

5 жыл бұрын

@@rajaummirajakobat4287 some people act like divas unless they're treated like queen sheeba

Malaysia..”we can make you disappear “

Josh I would like to thank you for the review and letting us aware of the story. I had a plan to fly with the airline but now I have changed my mind. A big admirer of your work and thank you for posting true experience not like Sam Chui where everything is happy happy lol..

As someone who’s training to be a cabin crew member I am so sorry for your experience for many the plane journey is the start of a holiday and should be treated as such.

@beyondthestars4299

2 жыл бұрын

Are u still a cabin creaw?

@realworldoder

Жыл бұрын

​@@beyondthestars4299 what you think now is 2023...

My friend is a pilot and he said that MAS (Malaysia Airlines) fired a lot of their good crew members and kept the bad ones.

@isitoveryet9525

4 жыл бұрын

Did he say why? That seems like an incredibly stupid thing to do, from a business standpoint lol.

@punklima4756

4 жыл бұрын

that's normal thing in Malaysia !

@olymolly3637

4 жыл бұрын

So, this means, MAS has become one of the money-hungry corporate bodies just like in Reddit stories... as a Malaysian... I'm ashamed.

About 35 years ago I boarded a flight from Tokyo to Kuala Lumpur. Also, in that flight the cabin crew were unfriendly and sullen. Particularly there was a male cabin crew member who was very morose and rude for no reason. When I meet such ill mannered and rude people, I do not get annoyed but sympathize with them for their difficult childhood with parents who could not teach them good manners and politeness. I used to take at least 6 flights every year all round the world till I retired. I never complaint about that person. Nor did I take Malaysian Airlines ever since. Anyhow it is very unfortunate to see that even after so many decades MAS couldn't select polite people with good backgrounds for their cabin staff or train them accordingly.

Thanks for bringing the truth out, It will help millions before booking a ticket on Malaysia airlines

Two types of Malaysia airlines videos: -wonderful experience on Malaysia airlines -terrible experience on Malaysia airlines

@kiranm25x

5 жыл бұрын

3rd type -Malaysia airlines plane gets lost and one never gets to share their experience!

@atansapian4099

5 жыл бұрын

@@kiranm25x that's just bad. from your name, you could be from india (hope i was wrong) its just sad if you really did come from india because india offers so many courtesy. one of the oldest civilizations. the way you make joke clearly you are not civilized. hope we can improve to be more respectful (that includes me and everyone else)

@dleestrike5437

5 жыл бұрын

@@kiranm25x learn how to respect people... Do not make fun of people's death their families must be upset upon their love one death and you just make fun of them

@ASARU94

5 жыл бұрын

@@kiranm25x what is wrong with u dude ? Geez

@kiranm25x

5 жыл бұрын

​@@dleestrike5437 @PowerRanger In no way I am trying to disrespect the lost lives, I am only referring to the attitude of one of the biggest airlines towards it's passengers. Just makes one to think every second on their flight whether they are going to reach their home safely or not. It's just that one doesn't want to fly on MH airlines, just like how one doesn't like flying on a Boeing 787 after watching Al-jazeera documentary.

Not as bad as American Airlines

@MalaysianAviator737-8

5 жыл бұрын

JerryTheSlime true

@dontdrugkids2675

5 жыл бұрын

JerryTheSlime cough cough United

@Reeritsu

5 жыл бұрын

At least they don't kick u off flights

@kowyuzhe5669

5 жыл бұрын

ye dude.. in american airlines u cant even board it . 10 delays every flight

@alanxie3550

5 жыл бұрын

AA international is pretty decent tho. At least from my own experiences. But I have heard horror stories on domestic flights.

I wouldn't have expected this from Malaysia Airlines in a million years. Thank you for enlightening us

@anonymous-uh4kw

Ай бұрын

u already dead by now don't need to count how many years 😢😂

yiiiiiikes,,, honestly i thought Malaysia Airlines was pretty decent but after watching this, i don't think i'll ever fly with them,,,,

As a Malaysian myself, im so sorry for what you went through with our airline service. The fact that you still have our country so close to your heart and still have kind words about us towards the end of the video makes me feel extremely bad. Thank you for being honest and we hope you get a better experience the next time you fly with our airlines. Also, i’ll be flying to london this sunday with MH004 as well, so deffinitely am thankful for your video. At least i could prepare myself for the worst 😂

@giglambert8787

Жыл бұрын

@Aliah Rizal please post your experience you had after your flight and this review…

@beatrizramosrobles6992

Жыл бұрын

Thank you Josh for your honestity and for telling things just as they happened.I started watching your videos not long agosto and like them so much because they are ' real '.I've got to travel to M'sia often because my husband is malay born in S'pore when was still part of M'sia.We met in England and few months later got married and flew to M'sia.Couldn't stay more than 3 years due to health problems that had to do with the lunes and the weather there and I decided to return to Europe with my mom to recover. Even with a great job he insisted of coming with me....and decided to stay for good.That's why whenever we can afford we go to visit his brothers and sisters and rest of huge family.My first flight just a few days married was in M'sian Airlines.Maybe that was many years ago and I found it a normal airline. But on my way back I already took a European flight.Since then we have been up and down in different Airlines.Maybe we just wanted to try other Airlines. Some great as S'pore Airlines,Emirates,Catar,British Airlines,Lufhansa,Air France,KLM..and others.We only had problems once in PIA.There was trouble in the country and London Karachi was not bad but the plane we were given from Karachi to KL was anything but a plane and the service on board better not to mention. As we've been hearing nothing good about M'sian Airlines lately and we have to go there this next year we're deciding to take Turkish Airlines or Saudia Airlines as they have improved a lot.I've seen your video flying Saudia and it seems alright.The only problem we have to travel first to Madrid while Turkish leaves from Málaga (where we live.He prefered that city than Madrid) By the way I wasn't at all satisfied when we flew Air France .A couple of disgusting happenings on board that maybe I'll tell you another day. Hope you continue with your great videos because they are helpful for travellers.Take care and stay safe.💕

Oh! Let me add, I WILL AVOID MALAYSIAN AIRLINES BECAUSE OF YOUR REVIEW! They thought you were a peasant! Well let's see who much he (the CEO) cares when Ten Thousand of us react the same way I have!!!

@ashywales7795

5 жыл бұрын

I will also tell everybody I know about this. My father regularly flies business and first with them. I will never fly an airline who don’t care about individuals. Emirates, for example, awarded me 20,000 skywards miles for a defective seat and bad customer service. They sent me a personalised response and asked me for 30 days in order to formally investigate what happened. I was told the staff were corrected for the behaviour and repairs were being done on the seat. Knowing a large airline like Emirates cared about little old me, and provided me a positive resolution, is why I continue to fly with them. It’s so easy to hop on a different plane or route, and Malaysia airlines need to realise this.

@anastasiaeqbali6933

5 жыл бұрын

I would never fly with them after watching his experience😣 Poor guy... Especially being alone in such a situation.

@SimranPahwa

5 жыл бұрын

@@ashywales7795 right? it's all about the customers. Air Canada gave us a 10% off our next flight coupon for a 1 hour flight where the TV wasn't working. it didn't bother me because it was such a short flight, but the fact that they cared enough to give complimentary coupons... Malaysia Airlines should take notes

@ashywales7795

5 жыл бұрын

Simran Pahwa that’s fantastic! And I agree. There is no excuse for MA to have refused him services like that. That airlines reputation is already bad enough, surely they didn’t need to add terrible service into the mix

@mcastillo830

5 жыл бұрын

Ashleigh Wales YESS PREACH,, there was this Philippine airlines flight where me and my mom were buying an item for my dad and the cabin crew are very approachable,, when rough air came through,, the cabin crew told us that they will be back until the turbulence stops. After that they came back and apologize a hecc lot... they should have these kind of service. Look up Malaysia airlines 😤

Thank you for sharing your experience with this airline. As the world starts to travel again, choices are being made, reviews being read and big money decisions being based on such reviews. From a communication professional’s point of view, as well as a world traveller, this story is just simply appalling and I’m shocked that you were never recompensed properly or even given the apologies that should have been made instantly after investigating the incident. Again, thank you for sharing this terrible experience and I look forward to travelling with you on KZread while booking my flights 😉

Thank you for your honesty. Few people possess this power.