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@Msh3ariff

4 жыл бұрын

Waiting for Ariana Review :)

@JoshCahill

4 жыл бұрын

Me too!

@onlylzd

4 жыл бұрын

U hv try go to indonesia ?? I hooe u can to bali or jakarta

@walacesilvadesouza975

4 жыл бұрын

Try the economy class again and see of their behaviour changes. Great video today. All the best mate!

@borntowild480

4 жыл бұрын

Would love to see spirit air review.

It realllyyy depends on the crew !! I once had a 13 hour flight with Singapore airlines and the crew was really reallyyyy bad. But on my other flights I had the best crew ever !!!

@al16899

4 жыл бұрын

exactly.

@seven-tf6hs

4 жыл бұрын

yo chill

@itstherealguy9762

4 жыл бұрын

I agree

@adityaw91

4 жыл бұрын

Sooo true , I flew with MAS but great service always delivered by senior flight attendant, they are so warm

@hadiyazid

4 жыл бұрын

Indeed. Totally agreed.

You should have flown economy as last time so that the comparisson can be fair.

@adriankirk4644

Жыл бұрын

I agree, it is important to compare like for like.

Seriously, I never had any bad experience with MAS. Hornestly, 4 to 5 times a year with them, mostly got a good hospitality from them.

@dehaviland7645

3 жыл бұрын

Agree to a point and actually prefer them to AirAsia. However having travelled for years with MAS they have sunk pretty badly. I have flown transcontinental as well as domestic on countless occasions and I prefer to choose alternative airlines if possible.

@edwinschafrankahoo3518

3 жыл бұрын

@Charitymaina yeah.... If I have a fake comment, you must be the netizen or keyboard warrior behind the screen with no actual life....

@sureshbharadwaj2779

2 жыл бұрын

This guy is a big whiner. I have seen him in other airlines. He does the same thing everywhere. Just keeps whining.

@mizhomesiq

2 жыл бұрын

I have flown with MAS economy class almost every week for 6 months straight and I have never encountered any bad experience with them. It's unfortunate Josh caught them on a bad day.

@Neilarmeweak550

2 жыл бұрын

@@sureshbharadwaj2779 It's his fucking job idiot

It's very nice of you that you gave Malaysian Airlines a Second Chance. Everyone needs a Second Chance

@westwoodly

Жыл бұрын

what second chance?! Com'on! One swallow doesn't a summer make! Grow up, man! How many chances do you give to poor or run-on-the-mill services of American and European Airlines? The top best 3 to 5 airlines are still from Asian and the Mideast.

Enter passenger name: Josh Cahill Malaysia Airlines: 🚨 RED ALERT! 🚨

@poundhill22

4 жыл бұрын

lol

@durai312

4 жыл бұрын

😂😂😂😂😂😂

@danialshamsuddin

4 жыл бұрын

Hahahahaa

@roszaideabd4300

4 жыл бұрын

Hahaha

@norfriza5864

4 жыл бұрын

Hahaha brilliant!

My wife and I fly on Malaysian Airlines several times a year on 1 or 2 hour regional flights (SIN to/from KL, and BKK to/from KL). We fly business class and we have been treated well each time. Also love their premium lounge at KLIA.

@al16899

4 жыл бұрын

Good to know!

@Mark50x

4 жыл бұрын

I usually fly silk air

@francissena3559

4 жыл бұрын

if their economy class was better than what Josh's description, imagine how much better their business class will be....

@Reddit-Incognito

4 жыл бұрын

@@charlessyah6672 Yeah, nobody cares about you too, let people have opinions, fucker.

@zuraidaiskandar903

4 жыл бұрын

Thank you for flying with Malaysia Airline

"PUTTING MYSELF AT RISK " 😶😆 A bit dramatic. You should have flown Economy for this review.

@trackmaster2000

4 жыл бұрын

Yes I agree.. you dont need to put the title as putting myself at risk??? Why would you do that? If anything I think they have redeemed themselves and you are happy with your flight so I dont understand the logic for the title of your video?

@TheCraigaberdeen

4 жыл бұрын

Thank you. I don't understand it either, I don't like the Clickbait titles. He did the same thing with Air Canada, "THREATENED AND SILENCED BY AIR CANADA" and guess what??? He got a free upgrade to Business Class on his return journey.

@akramdinzly7777

4 жыл бұрын

I Stand Alone past is past don’t judge right or flown with these Airlines,simple

@blip-hn6is

4 жыл бұрын

well he is lucky that plane didnt get lost

@seanrichardteh

4 жыл бұрын

Feel like u put Malaysia airline into risk instead

I'm a surgeon and fly on Malaysia Airlines many times each year and I rate it pretty high. I do about 20 flights each year for the past decade so I've clock a lot of km on a few carriers.

@Daniel-jt7xw

4 жыл бұрын

20 flights each year 0_o

@hadiyazid

4 жыл бұрын

Thanks for the warm compliment to MH. Hopefully you will get another great MH service in your next flights.

@hendrikh69

4 жыл бұрын

I do more than 200 flights a year and I have to rank MH as one of the worst

@hypocrisy_democracy

4 жыл бұрын

@@hendrikh69 WEIRDO...!!!!!

@nnamhdzr1448

4 жыл бұрын

@@hendrikh69 that means you are always in bad luck situations

But you shouldn't compare economy to business cabin :):):)

@namratachawla7796

4 жыл бұрын

Agreed

@zohabali7130

4 жыл бұрын

that's my point too

@mrktacoma

4 жыл бұрын

Apples to Oranges comparison. I wonder if you would have been treated well if flying in economy.

@arifrahmanhakim9413

4 жыл бұрын

umm.. don't seems unfair to compare economy with business pluss it's shorter flight.. also it's betwen 2 big tourist destination... (if they not serve their best they'll probably doom)

@user-ls8mt1iw4k

4 жыл бұрын

I don’t agree with you. I’m paying for the flight so I should be treated equally.

Enter Passenger Name: Josh Cahill Malaysia Airlines: ⚠️🚨⚠️🚨⚠️🚨

Economy or business, I've flown with MAS almost the time and never ever regret my experience with MAS. Services were good and cabin crew are kind and generous.

Am I the only person to notice that Josh was actually on an Airbus A330-300, not a -200? Update 10/9/19: someone liked this comment so I confirm I’m not the only person who noticed.

@slavboii420

3 жыл бұрын

And now 24 people liked it, and one of them is my like

Josh Cahill and Malaysia Airlines Better love story than twighlight 🤣

@imperiosuccio8758

4 жыл бұрын

LOL,,,,don't come up here and ruin my fav show

@dman13241

4 жыл бұрын

Levi & Travels twilight...

I married a Malaysian girl many years ago and we live in Europe so we fly twice a year to KL, mostly with MAS to avoid any further connection taking longer to get there. A couple of time we flew Singapore Airlines, that I consider the top airlines ever, but it takes one change and longer time. Must say that I have always been treated well, both flying Economy and Business (thanks to the free upgrades earned through the Enrich scheme), so I was surprised when I watched your first video showing the poor experience you had on board.

Me: *sees title* Me again: Ah shit here we go again...

@flowerprince7

4 жыл бұрын

So relatable 🤣🤣

@hadiyazid

4 жыл бұрын

I know right..

wow the crew has perfect british accent!

I never had bad experience with malaysia airline. From malaysia to korea

Trust me they would definitely of known he was travelling that day. Some names will have a ‘ flag ‘ next to them in the system. Commonly known as a promoter or detractor. Either way your ‘ story / previous ‘ will pop up as soon as you make a booking and all parties will be informed. That’ll explain the 1/10 to 10/10.

@MrNobody-pp1un

2 жыл бұрын

Or the flight was good and u cant judge the whole airline just because of one bad flight.I have flown Mas so many time and never encountered a bad experience

@troodon1096

2 жыл бұрын

@@MrNobody-pp1un You can't judge the whole airline just because of one GOOD flight either.

@MrNobody-pp1un

2 жыл бұрын

@@troodon1096 My comment literally says I have flown MAS so many times..I have flown MAS for the past 5 yrs coz of my work which is mainly in Asia like Singapore Indonesia Vietnam and more which is prolly enough for me to say its decent and good enough.I fly economy all the time.I have only flown business 3 times and both r good.I am not saying they r the best but they r decent and they reach the good level.Its common to have a bad day 24/7 and Josh was the victim of that bad day.So why would u want to judge the whole airline just because of that one flight attendant?Its not fair for the airline as MAS isnt a big airline such as Qatar etc.So one bad review can change their business when it was only that one flight attendant who was at fault.And because of these toxic ppl everyone else will not fly MAS and the business will go down and the other staff that didnt do anything wrong...they lose their jobs and all will shut down coz toxic ppl in these comment section spreading hate.

@mikespike6825

2 жыл бұрын

Worked at an airline for 12 years, never heard of that

@chyejss2640

2 жыл бұрын

similar to hotels too.

Looked like they gave you the real Malaysian hospitality this time :)

Great review and I'm glad you were treated properly as you should always be.Love the work you do Josh take care!

Dear Josh, As a Malaysian, I thank you wholeheartedly for making this vlog review and putting MH in a positive lime light. Sincerely, an avid follower

@krishshah9802

4 жыл бұрын

vyshnav menon hi

@vivekurup

4 жыл бұрын

Wow

@danielskybuzboy4557

4 жыл бұрын

But the headline quite insulted...puting at your own risk...jeeez

@vivekurup

4 жыл бұрын

hey man hows it going?

@vyshnavmenon2402

4 жыл бұрын

@@vivekurup going good bro, hows you?

Walt Disney was supposed to have said “the customer may not always be right, but the customer is always the customer!” Kudos to Malaysian for getting it right this time and into the future.

@MrGetmymd430

4 жыл бұрын

Russell Gray Shep Hyken said that not Walt Disney.

@russellgray1426

4 жыл бұрын

Gordo430 Thanks for the correction. I’m pleased it wasn’t that horrible guy Disney 😊

@marcusianaviation9372

4 жыл бұрын

@@russellgray1426, HOW IS HE HORRIBLE?! 😡😤

@russellgray1426

4 жыл бұрын

Marcusian Aviation sorry to spoil your image of Mickey Mouse may be if you research his life you will find plenty to get annoyed with, in particular would you want to work for him!

@russellgray1426

4 жыл бұрын

Kalyan Nakata - I generally agree with your sentiments and it costs nothing to be polite. Where it gets confusing is that every airline will have their own rules and customs ie Arab carriers may not serve alcohol at Ramadan and not every westerner knows when Ramadan is happening, this could cause problems. Generally be nice to people and they should be nice in return and always remember that we don’t know what personal crisis the passengers or crew are going through. If crew members cannot carry on with their jobs because of their problems they should have a day off sick. If passengers have the same issues maybe they should walk. 🙂😊

I've flown MH on quite some occasions, and I think it all leads to the crew attending you. On some flights, the crew where exceptionally happy to help beyond what they had to do (even in regards to prepare for my instagram shots!), whereas on some flights they do minimal. Nice of you to give them a 2nd chance, and good job MH in your recovery! btw, I didn't know about that button + blanket thing.

Glad that you enjoyed the trip this time, @Josh. Smooth landing and my favourite authentic Malaysian food are the main reasons for me to fly with MAS and my budget can only afford the economy class:)

I am a Malaysian, I tried both economy and business class products. In economy i would say that they has this double standard treatment. This is 10 years back. However, i tried their economy class 3-4 years back and most recently yesterday, they did pretty well. They came to me whenever i press the call button and treat me accordingly. And thanks Josh for bringing this up, at least Malaysia Airlines would improve on their services in all classes including economy class because we paid for the flight and their services. Thanks again Josh, hope you will fly with Malaysia Airlines again.

We have never had a bad experience with Malaysian the dozen or so times we have flown with them.

Wow can’t believe it that is already been a year since then. Wow time flies! Big Fan btw !

I had always flown Malaysian Airlines and to be honest had no problems at all. I think yours was one in not so often case. Feel sorry for them that times are not good and they have a shaky future. Hopefully there will be a turn around for them soon. Love the crew and the service provided. Pilots handle their aircraft well. Always smooth take offs and landings. All the best Malaysian Airlines.

@afifahsaaid8433

Жыл бұрын

Their pilots are the best.

Whether it’s business or economy, everyone’s paying for their flight and hence it’s the crew’s responsibility to give the customer the best experience. They’re also getting paid for that fml.

Thank u for giving us another chance Josh 💕🙏🏻

.. hi 👋... I as a malaysian.... can genuinely say you doing a great job with your sincere comments and review about the airlines....not only malaysian...... so I think people out there should be thankful for someone like you giving us the genuine feedback without bias for the good of the airlines and country..... bravo 👏 my good man 🤗🙏👌👏👍🇲🇾

@knoe8907

2 жыл бұрын

we need more people like you

I couldn’t imagine how nervous you were (it’s in your face) before you step inside the aircraft, good you’re still able to give us a quick tour of your seat. What a relief. Stay safe!

They actually didn't know who he is

Personally, after everything that happened in the past, I would have a hard time flying them again, but you did it anyways! Pity they knew you were coming, but the fact that they were doing their best to make your experiece great shows that they truly wanted to redeem themselves. Thank you for your honest and genuine review, I am looking forward to the next one!

@GeorgiaAndrea

2 жыл бұрын

Honestly, I don't even know who this guy is until I read in the news about some guy took it to social media about Malaysia Airlines and the internet kinda blew up. That's it. I'm only here to watch the review about MAS.

@gingw7333

2 жыл бұрын

They apparently decided that hole they had dug themselves was deep enough and stopped digging.

Josh Josh you are something. I give your credit for your guts. I think you deserve an A++ for even trying. As I had mentioned earlier my experience with MH was exceptional. There was an episode where I was staying at an airport hotel at Sydney. The hotel staff was like stiff and when I saw the crew of MH I greeted them Selamat Siang and they responded with huge smiles which made me feel better. I do fly them domestically in East and West Malaysia and the food was good. I am glad that you also returned with an objective view instead of pre-conceived ideas/prejudices . I am beginning to love your reviews. Well done senor and thank you once again. Why did you not see us in Singapore lol +

What a beautiful gesture from both sides! Forgiveness has taken place, all the best for both!

Thank you for the second chance Josh. I am glad that they treat you well. And please enjoy Malaysian Hospitality again soon.

What a great life lesson for all, Josh. Bad experience first time? Get back in the saddle and try again. I really admire your strength of character and integrity. Love your reviews even though I only fly one airline.

Josh, get your “intern” to fly MH long haul in economy class, so they won’t be prepared😂😂 give them a real test and also a chance to fully redeem themselves!

There's every changing and improving more good thing you try again the Malaysian airline

Yes, they’ve improved in the last couple months. I feel the difference as I fly MAS regularly

I have flown MH regional business class on several occasions, and I found the service consistently very good (almost SQ levels). I was surprised by Josh's experience the first time around.

@TheAslauga

4 жыл бұрын

plus for his clickbait..he is a yt blggrr..dude needs to live maann

@alvinloh9068

2 жыл бұрын

I have flew a few times on SQ Business (777-300ER) and MAS (A330) from AKL to MYS, MAS Business Class service is pretty okay comparatively, SQ offers a much robust BC in terms of service attentiveness and overall experience.

@cavanaghmark1

2 жыл бұрын

I totally agree and was so shocked by the first video. Besides some minor disappointments with meals, i have used MH a lot and found them very good.

Great video. Interesting to see you comparison of your last flight and how much better this experience was.

sometimes it's very hard to blame them for any service not up to expectation bearing in mind the state that the airline is in..that's why when i get a good service on MH i really appreciate their efforts and give them the full respect for being able to put all negative things aside to ensure the pax are being treated well

Sometimes you get a bad crew even on a good airline like I had a really bad crew on a 14 hour Etihad flight whereas whenever else I flew with them they where good

@ursodermatt8809

4 жыл бұрын

yes i suppose the crews get put under lots of pressures by the airlines.

@benjisgal54

4 жыл бұрын

Agreed. That is why I do not take his reviews seriously. I fly airlines based on their safety records. Josh is entertaining though...but his experience is only one out of billions.

@ursodermatt8809

4 жыл бұрын

@@benjisgal54 well yes, however if you get bad food, the attendants are rude, or delays without explanation, .. and the next time, you probably try another airline.

@al16899

4 жыл бұрын

@@yezabella Yet noone gave negative reviews about those crew publicly. They were lucky.

MH should take this professionally. Client is the King.

tq for both experiences u had with MH. genuine effort! happy flying...

You are an honest reviewer, appreciate your work

Thank you JOSH and many other porduct & service reviewers on youtube that today big organizations have realized the importance of consumers and felt concerned about how their employees behave with them.

Basically that’s is how business class services is done . It’s not you, it’s just how the service procedure like.

Nice review Josh, I am glad that you made it to your final destination. I am sure that person is happy that you made it to his/her birthday 🎁

Please do air premia including customer service review

Thanks Josh, I’m flying from Singapore to KL in November on JetStar. I want fly on Malaysian Airlines. I’ll be flying from SFO to Singapore A350 in November and A380 with a 9 hour lay over in HK then back to SFO on the 30th B777-200ER.

There’s always a bad comment in his videos. Since you’ve been treated nicely, enjoy the flight then!

Both Malaysia Airlines and government really need to step up their game to deliver what they claimed for.

@IntellectualHazard

Жыл бұрын

They deliver what they promise.

I've been on this type of A330-200/300 (idk) from AKL to KUL (Just a couple days ago on 15th OCT) so, I'm very happy to have a flashback of the aircraft in a video type!

Looks like a very good product when you ignore the previous experience!

I took a flight from KL to Singapore before by AirAsia, and it was like 50 mins. I wonder how they manage to cater food and beverage within such a short time for a full service airline.

That’s awesome you gave them a second chance!

Hi Josh Great that you gave MH a 2nd chance and I can see that it turned out well.(hats off to u 👍 ) I've travelled with them many times and so with the other airlines and the only flight I had that got me on my nerves a bit was an European airline (not mentioning it here as they too have improved alot since then).😁 So I guess it's just one of those experiences and we cant make a judgment via one incident, it was truly unlucky that it happened but everyone deserves a 2nd chance. Good to see you are so composed and neutral throughout. And good to see that MH has stepped up their service and moved on....so guys can be buddies again 😘 Loved your vlogging and hope to see u doing more of MH flights in the near future. 😎

Nicely done. An uneventful flight is a great flight.

Seriously, I never had any bad experience with MAS. Hornestly, 4 to 5 times a year with them, mostly got a good hospitality from them.you so buyers...

@missein88

4 жыл бұрын

gengbawang 88 u mean bias?

@edwinschafrankahoo3518

4 жыл бұрын

Hello, that you for copied my comment and pasted to your comment... its ok, we are support MAS.

Gosh, how can you talk and smile so calmly while there's turbilence!...Great video and you were brave to take that flight.

Love your vlogs Josh - glad it all went well 👍

I have been flying with MH multiple times this year and been treated well by the cabin crews. I hope you continue to fly with MH again in the future.

they definitely knew you were on board. Great job in raising those red flags in your previous flight with Malaysia!

Glad all is good again. Good to have also a positive view again on Malaysian Airlines

Hey Josh. Accolades and thumbs up to your fantastic hands-on feedback and useful information. Thank you and as travellers we appreciate your input.

Greetings from singapore

Josh & Malaysia Airlines in love again.. lol.

I just love your videos !! Hopefully I bump into u on one of my flights :)

did the crew really know (or recognise) that you were flying with MH this time round? kindly confirm

@nurizzatikamarudin9161

2 жыл бұрын

They knew as they will put remark in their system..his presence in the plane wont change anything but they will alert if you are someone who need special assisstance or the troublemaker

So I’m in bed with the flu so it’s time to watch my favorite blogger

"now I'm gonna spit in his food".. man! That was hilarious 🤣🤣🤣🤣🤣

Can't speak for anyone else but myself but I appreciate your honest candid reviews. Crew can vary. Many times issues filter from upper management down. It takes an exceptional frontline team member to work above those challenges. You and those who travel "know", know what to expect. Promise & delivery can diverge or be married into a seamless travel experience. Keep the updates & reviews coming.

Dear Josh The reason for your bad experience on MAS is the crew not the airline And if you say "uhh then why do they hire bad employees" Sometimes things slip through the cracks Case Closed

@packleaderjeff2142

4 жыл бұрын

Mate, Employees represent company's I wouldn't say I had bad service with george, I would say I had a bad experience at wallmart or something.

@hikmahdinillah7773

4 жыл бұрын

But his bad experience was not just the crew. His entertainment was down, his tray was dirty too. Everyone was negative towards him. Not just the crew

Trust me they knew you’re coming. Your name can easily be tagged in the system.

I think they actually call passengers in business class by name. Business class service is always excellent (most of the time). Glad you enjoyed your flight. Try the economy flight. Round 2.

@annettewalter2273

Жыл бұрын

The service should be excellent whatever class you fly.

In my humble experience, a positive mindset helps time pass faster n its easier to deal with any issues.

You can even see the whole vibe and feeling of the flight is totally different. Josh if you commentsreport have even gone a little way to improving a companies service, well done mate keep up the good work.

Fantastic experience 🇲🇾🌍☁️✨

Malaysia Airlines have this thing where you flying experience depends on your crew, i have flied with MA for years now and they treat me really well, so different planes, different crews i guess.

My wife and I fly on Malaysian Airlines on 2 occasions in the past years. we have been treated well each time. Also love their premium lounge at KLIA with their noodle kitchen . We will fly with them

@fendyfedot9728

3 жыл бұрын

TQ for your compliment.. Actually I work for golden lounge klia

Ach, so glad you had a better trip on Malaysia this time around, Lad. Whether or not the cabin crew knew you were on board should not have made any difference, the cabin crew should treat all passengers the same whether First/Business Class or Economy (aka Steerage). Slàinte

I guess now it depends on the crew, so you're lucky on this flight.

Just inspired by your confidence Josh, past is past.

@sakovichdaeng8937

2 жыл бұрын

PAST IS EXPENSIVE BUT NEW IS MOST EXPENSIVE...😁🌹🇲🇾

Great review and kudos to you for giving MAS another go, yes.. Jetstar would be good to review when you can, warm wishes;-)

Its unfortunate that you had a bad experience earlier, and good that you gave them a second chance. All my experiences with the crew have been good. It's quite normal for passengers on Business Class to be addressed by name.

Lol the moment the cabin crew screamed your seat number “6K” at the beginning, I’m pretty sure they had a briefing right before boarding saying 6K = Josh. Trust me they have your name marked forever 😂

@ronlombok1677

5 ай бұрын

😂

I think on most business class flights, being friendly and warm is the bare minimum, unfortunately I have found most economy flights on MAS to be subpar, unfriendly attendants, unresponsive to calls, my worst experience was when my tv screen broke and after repeated attempts of me asking if anything could be done, the attendant just kept repeating the same answer, dont worry we will get somewhere to fix it soon, well turns out it was a lie 5 hours later my screen was still broke and I had given up hope of anything that could be done about it, the attendant even got a bit upset when I asked her for the 3rd time before giving up

@ingercathrinehalandselwatt8394

2 жыл бұрын

I travelled Malaysian back and forth to Australia Christmas- New Year 2012-2013. It was absolutely horrible. Especially on the long flight between Amsterdam and Kuala Lumpur, staff appeared unfriendly and unwilling to help. An elderly lady next to me struggled with making the sceen work. Staff appeared grumpy and unwilling to help her. Fasten seatbelt sign was on almost during the entire flights. Staff kept being grumpy and unwilling to help. It was awful.

If only your finger can activate a button its called a capacitive touch button and it has to do with the residence from your finger being different from the fabric. Thats why they sell special motorcycle gloves to be compatible with touch phones.

I am glad that you flight was pleasant. A big shout out to Singapore from me!

I think it's great of you to give second chances. Malaysia Airlines has its flaws but they are trying to do better. Don't let the actions of a few ruin your opinion of what is generally a good airline. (PS. I don't work for Malaysia Airlines.)

With so many positive remarks on MH, and these smooth flights you took, things will be ok. There were only one or two bad apples that last time...that's all...

I am very much positive that when u booked the flight they changed all the crews and other staff to make u happy. They give duty all best members to make u happy.

the flight attendant serving your meal is beautiful! so is her uniform.

As you correctly observed when the cabin manager addressed you only by name, ....... sings from Chicago ..... "you had it coming!" Yes, maybe you need to appoint a rotating side kick to fly airlines that know you too well, to get even more objective reviews. Keep it going, love the posts, admire you!

MALAYSIA Airlines again.. Josh..?????!!!!!!!!!!!!!! 😁😁😁😁😁😁😁😁😁😁😁😛 It's a LOVE HATE Relationship, huh........ 😛😛😛😛.. HONESTLY Speaking Josh,..WE travellers need a TRAVEL Blogger or Vlogger like you. Some airlines really need to wake up. Need to review them constantly so that service can be improve. Kudos to you Josh....

In 2017, with all those incidents with MA, I decided to avoid them with all costs. But, if ever it comes up to flying with them at a good rate, maybe I would reconsider. One thing is for sure, MA is passionate about their airline, yes, they may have gone too far with the treatment after your negative review, but looks like they did take measures to rectify & learn from that experience. One thing I learned when flying, don't be too hung up on one flight experience with an certain airline cause it might have just been with the crew an off day. Flying can be stressful both for crew or passengers.