Restaurant Training Video

This is a video I produced for a restaurant.

Пікірлер: 422

  • @emerzency
    @emerzency7 жыл бұрын

    "genuine smile that you can see in her eyes" I saw her eyes looking around like when does this scene end

  • @jeremylien605

    @jeremylien605

    5 жыл бұрын

    😂😂😂😂😂😂

  • @MysticaReych
    @MysticaReych3 жыл бұрын

    I burst out laughing!!! "Look at her smile, a genuine smile. You can see it in her eyes!" LMAOOOOOO

  • @isaiahiiv9954

    @isaiahiiv9954

    2 жыл бұрын

    Yea it was clearly forced

  • @marielybrito

    @marielybrito

    Жыл бұрын

    😂😂 it happens sometimes

  • @smallchildp

    @smallchildp

    Жыл бұрын

    idk but i get bad feelings a bout a person who smiles too much 😭😭 but you need to make them feel comfortable so it’s understandable

  • @RetroRPM72
    @RetroRPM729 жыл бұрын

    I watched it all. So now I'm qualified to work at any Country Cookin'.

  • @carlaconte2057

    @carlaconte2057

    4 жыл бұрын

    Bahahaha 😂😂😂

  • @williamsalters156

    @williamsalters156

    4 жыл бұрын

    8:15 she was gonna scoop it with the cup 😂 I love it

  • @letmebme1436

    @letmebme1436

    3 жыл бұрын

    😂😂😂

  • @ashleyramirez4198

    @ashleyramirez4198

    3 жыл бұрын

    lmfao

  • @____________________________J

    @____________________________J

    3 жыл бұрын

    Ok pop quiz hotshot : What is the ten foot rule?

  • @l.rh7599
    @l.rh75994 жыл бұрын

    Never heard of this restaurant but I believe I am now qualified to cover anyone who works there shift.

  • @philaman1972
    @philaman19722 жыл бұрын

    All great tips. Not sure if this was mentioned but first and foremost, you should introduce yourself to your guest(s); for example, "Hi, my name is Jim/Mary and I'll be taking care of you today." The reasoning behind this is that you want to build a relationship between you and your guest(s). Other small things include bringing lemons when they order their sodas, putting children's drinks in styrofoam cups, and always having straws, sugar, sweeteners, and napkins on hand. Additionally, always ask your customer(s) how they want their meals to be prepared, ie. "how would you like your burger done, sir"? The goal is to create such a pleasureable experience for your guest(s) that they cannot wait to return and receive the same high level of service they've come to expect. In the end, it's your personality and the comfort you provide that will make you money above all else!

  • @lordsomber
    @lordsomber3 жыл бұрын

    "Is it still hot out there?" "Catch the game last night?"

  • @timgore829

    @timgore829

    3 жыл бұрын

    Do you like hot fudge sundaes?

  • @jeremylien605
    @jeremylien6055 жыл бұрын

    7:25 I felt that pain of her refilling the coffee cup, for the second time. 😂😅

  • @user-et7uo5ue2v

    @user-et7uo5ue2v

    4 жыл бұрын

    True kkk

  • @betterthanemril988
    @betterthanemril9886 жыл бұрын

    Let’s be real, if I was genuine in my feelings as a server, I’d probably not have a job. I just think of this as being in the thespian club at school, I’m basically acting lol

  • @justonemori

    @justonemori

    4 жыл бұрын

    Find a job better suited to you.

  • @aniluschristelleaugustin5720

    @aniluschristelleaugustin5720

    2 жыл бұрын

    I have liking to work in the restaurant the hospitality Staffiing solutons

  • @alinajustme11
    @alinajustme118 жыл бұрын

    Agh the smiling and being pleasant and cute thing is the worst part. I seriously can't smile genuinely and act happy when I don't feel like it :/

  • @omarhamandi9624

    @omarhamandi9624

    7 жыл бұрын

    You don't have to be happy in order to smile, u can make a second nature. i was working in a construction domain then became a restaurant manager and the ceo always push me to smile and took many warnings for that, then it became a second nature even when im in the supermarket, im smiling to people there..hhhhhh

  • @mrs.marlowe7189

    @mrs.marlowe7189

    7 жыл бұрын

    christina anastasia skroutz 😂😂😂😂😂😇

  • @CrowClouds

    @CrowClouds

    7 жыл бұрын

    As a customer I never really pay much attention to the waiter or waitress and I always tip the same, 20%. Just move the decimal over, multiply by two. Easy. To me the tip is just part of their wage, it's not for me to short them on.

  • @jeremylien605

    @jeremylien605

    5 жыл бұрын

    Just do it for money :) smile gets more money lol.

  • @lt.trojan5063

    @lt.trojan5063

    4 жыл бұрын

    mood

  • @krowkid26
    @krowkid265 жыл бұрын

    2:05 HELL YEAH she's got personality, and she's been threw some shit, love it, I CAN RELATE

  • @jnivgs1387
    @jnivgs13877 жыл бұрын

    My parents always gave waiters such a small tip, least is not giving anything most is $4. Now I make sure I give at least $5-$10 tips to waiters that I see are nice. Sometimes raise the tips when I see that they had a bad day just to try and help with their day.

  • @oppachubs8324

    @oppachubs8324

    5 жыл бұрын

    Thankssss

  • @TrangLe-dp8jf

    @TrangLe-dp8jf

    5 жыл бұрын

    You're so kind. You may don't know that many international students who work as a restaurant server don't get paid. Their salary is their tips.

  • @soyflor3040

    @soyflor3040

    5 жыл бұрын

    You are very kind

  • @stahl1624

    @stahl1624

    5 жыл бұрын

    That’s nice of you. But just because you CHOSE to tip that amount, it doesn’t mean everyone else should have to do the same.

  • @jiamao2

    @jiamao2

    5 жыл бұрын

    Ur a nice guy.

  • @yippiegal
    @yippiegal6 жыл бұрын

    Omg I’m dying 😂 I’m so glad I clicked on this video, this is hilarious

  • @ibreathmusic1000
    @ibreathmusic10008 жыл бұрын

    that genuine smile tho...

  • @vegeta9411

    @vegeta9411

    7 жыл бұрын

    charlotte graham you also have one

  • @ibreathmusic1000

    @ibreathmusic1000

    7 жыл бұрын

    yeah rams: legacy is coming, you look like quite a little gem yourself

  • @vegeta9411

    @vegeta9411

    7 жыл бұрын

    charlotte graham lol.

  • @stonecat676

    @stonecat676

    7 жыл бұрын

    "Please end my misery"

  • @burinebabar9276

    @burinebabar9276

    7 жыл бұрын

    charlotte graham

  • @danireviewsstuff
    @danireviewsstuff7 жыл бұрын

    2:05 She's at the end of her shift.

  • @Kingsombra21

    @Kingsombra21

    3 жыл бұрын

    LMFOAOAAOKAOAA

  • @josie9706
    @josie97064 жыл бұрын

    Are companies aware of how MUCH effort all of this takes? You don’t pay your employees enough, love

  • @SamDSo
    @SamDSo6 жыл бұрын

    1:45 I thought they were two kids omg

  • @lakieshacassady8653

    @lakieshacassady8653

    4 жыл бұрын

    😂😂😂

  • @gleidson105

    @gleidson105

    4 жыл бұрын

    🤣🤣🤣🤣🤣🤣🤣🤣🤣

  • @definitelynotafurryatall8618

    @definitelynotafurryatall8618

    4 жыл бұрын

    LOLLL

  • @jimbroney1761

    @jimbroney1761

    3 жыл бұрын

    Nope. Just an unarmed black man.

  • @TheWaitersAcademy
    @TheWaitersAcademy6 жыл бұрын

    Well, the video is actually very informative and teaches the right things!

  • @h20bp
    @h20bp5 жыл бұрын

    Driving on the interstate I would see signs for Country Cookin' and always thought it was just a shitty local restaurant, but after watching this video, I now know it's a shitty chain of restaurants.

  • @teiece7890

    @teiece7890

    Жыл бұрын

    Therefore making it even shittier

  • @parkerfrench2996
    @parkerfrench29964 жыл бұрын

    Christ alive I can’t stand when company bosses refer to their establishments as ‘families’

  • @brookebridgland1239
    @brookebridgland12397 жыл бұрын

    I've spilled a couple things on tables before but never has some one acted like they'd turn into a fucking mermaid if it gets on their arm like the guy in this video did.

  • @ktkfmedia4562
    @ktkfmedia45629 жыл бұрын

    "If you think you took a job serving meals, think again." You're serving abysmal looking, generic comfort foods.

  • @Arkonu

    @Arkonu

    7 жыл бұрын

    "comfort" is being a bit too generous.

  • @murilkaa
    @murilkaa Жыл бұрын

    This is so dystopian omg

  • @iamkatethe3rd251
    @iamkatethe3rd2515 жыл бұрын

    Dude with the coffee spill was soooo extra

  • @gabeashby3668
    @gabeashby36687 жыл бұрын

    I work near were I live at the coffee club in west Auckland this video is really giving me good feed back and learning to be a good waiter

  • @philschwartz8000
    @philschwartz80003 жыл бұрын

    You had me at "Want to earn big tips, Take care of "OUR" guests and they will take care of you. Which means the restaurant pays you $2.35 an hour.

  • @abdulrahmanzafar8956

    @abdulrahmanzafar8956

    Жыл бұрын

    Exactly All that extra for paying you minimum wage that's barely liveable @8:30 how they assigning unnecessary extra work

  • @iframesz

    @iframesz

    Жыл бұрын

    with inflation, i highly doubt this still pays that much. they probably pay at least 6.50 or sum like that

  • @spicytunaroll2437
    @spicytunaroll24374 жыл бұрын

    I've watched this like 5 times. I'm ready to work!

  • @marcusmarquez9754
    @marcusmarquez97545 жыл бұрын

    This video was great . And informative too. I see many restaurants to cafe's to buffet outlets who do not follow these simple etiquette skills when it comes to fine or comfort dining. I have worked in hospitality for 2 years and I would rarely see these types of skills out on the floor and even worse behind the bar of where you need to serve up and fill up the drinks. No one helps you . Atleast in my experience they didn't . Glad that this training video popped up onto my feed. As I am aware of many people who would need to watch it .

  • @daitran2688
    @daitran26889 жыл бұрын

    i'll will have interview in English tomorrow i think i'm lucky when i was watched this video it's useful for me :D I hope i can pass the interview

  • @fledragunov5310

    @fledragunov5310

    3 жыл бұрын

    Did you pass?

  • @nickatnights
    @nickatnights9 жыл бұрын

    That salad bar had a good dose of gonorrhoea in the creamed corn

  • @osmanchataika3115
    @osmanchataika31157 жыл бұрын

    Some customers are real bitches that if you made a little mistake they wouldn't even take a word we I do apologize, But I must say this is more better than what we used to teach, I am definitely going to use some of this tips for students.

  • @douglasssenoga8268
    @douglasssenoga82682 жыл бұрын

    Its a very helpful video for us in customer service training. Well done.

  • @DEVIL-vk3lw
    @DEVIL-vk3lw6 жыл бұрын

    I love your program and advices 😀

  • @snowman1352
    @snowman13522 жыл бұрын

    I have officially run out of meme material.

  • @etho98
    @etho984 жыл бұрын

    I'd kiss all my guests that I meet at the door... Like just goin for it...

  • @angiemaniaciskatingfan723
    @angiemaniaciskatingfan7234 жыл бұрын

    Thanks for the info!! If I worked at any restaurant, I would be dressed properly and smile.

  • @nathaleeraymond9112
    @nathaleeraymond91126 жыл бұрын

    I enjoyed this ....straight from Jamaica❤

  • @RashidKhan-lz7py
    @RashidKhan-lz7py5 жыл бұрын

    Wow so nice well done very impressed with this kind of service 👏👏

  • @faustoestradas5562
    @faustoestradas5562 Жыл бұрын

    Excellent video 🎉simplicity sells more everytime we practice hospitality🎉❤

  • @krantilad6296
    @krantilad62964 жыл бұрын

    Thank you so much very helpful and really appreciate it the way u made this video I find a lot of things related to b a good waitress Thank you so much

  • @dimaart2295
    @dimaart22954 жыл бұрын

    Nice delivered video ! Thanks for the knowledge

  • @iam_spindel
    @iam_spindel7 жыл бұрын

    don't smile with no reason...😂😂

  • @awesomevideo3565

    @awesomevideo3565

    6 жыл бұрын

    God is faithful why ?

  • @LongVu-lh9el
    @LongVu-lh9el6 жыл бұрын

    As a bartender this is very good video. especially the part waiter/waitress "trying to help" by go to our station, block the way, scoop the ice by glass and shout. This is not make people love you. Always offer to help first and ask what they can do, make sure they can do it properly and clean when they finnish.

  • @charlietu
    @charlietu2 жыл бұрын

    Engage guests with questions: "What do you think happens when we die?" "Which religion is your favorite?" "Was Frankenstein a real person?"

  • @yogeshsingdan6976
    @yogeshsingdan6976 Жыл бұрын

    This video help me how to became a good waiter. As well as I can be the best waiter after watching this beautiful video.

  • @neilhunter5893
    @neilhunter58935 жыл бұрын

    Create cherished memories. From a restaurant? 😂 hmmm ok then.

  • @mistofoles
    @mistofoles8 жыл бұрын

    I agree about appearance. I always wear a formal shirt and tie at work, although it is not mandatory to do so.

  • @TJKTM-sb7oc
    @TJKTM-sb7oc3 жыл бұрын

    Excellent video!! Very impressed^^

  • @hordom5266
    @hordom52668 жыл бұрын

    Thank you for the tips.

  • @sorovsingha5554

    @sorovsingha5554

    8 жыл бұрын

    woo buds

  • @daisicooper2
    @daisicooper27 жыл бұрын

    I dined in lots of diners,so for me its a lesson I learnt from horrible servers not to do.Also i think the best advise to be enthusiastic,just imagine that you own the restaurant...

  • @loungebarmusic960
    @loungebarmusic9604 жыл бұрын

    friend awesome video excellent work 👍👍

  • @mrd7543
    @mrd75436 жыл бұрын

    Hi. I teach English in Vietnam. My school concentrates on speaking and listening and for higher level learners we have introduced 4 specific topics: Food and Beverage, Travel, Shopping, and Entertainment/Free Time Activities. Part of the course is for students to do their own study. We are sourcing various videos and audio links which students need to watch or listen to, and then they need to answer questions about it. After seeing your video, I was wondering if it would be possible to use various snippets from it for this self-study segment? Many thanks, Mr D

  • @sangdosen-short
    @sangdosen-short3 жыл бұрын

    I watched it all services and it was very good, i appreciated for you jase

  • @zavhart
    @zavhart7 жыл бұрын

    No matter how "great" you are, serving at this kind of establishment will almost always mean getting fucked when it comes to the tip.

  • @IDC45
    @IDC453 жыл бұрын

    ''You like hot fudge Sundays?''

  • @Questchaun
    @Questchaun4 жыл бұрын

    The restraunts is a second home complete with that crazy aunt that won't leave.

  • @noeldee9236
    @noeldee92363 жыл бұрын

    This was located in Virginia and they recently closed due to COVID

  • @grantlam9247

    @grantlam9247

    3 жыл бұрын

    Were their food is outstanding and tasty ?

  • @ratneshtiwari8353
    @ratneshtiwari8353 Жыл бұрын

    It's such an knowledgeable video

  • @HospitalitySchool
    @HospitalitySchool2 жыл бұрын

    🟥 Premium 5 Weeks F & B Service Training Course: www.hospitality-school.com/f-b-service-waiter-course/ 🟨 For hundreds of Training Videos: www.hospitality-school.com/hotel-restaurant-management-training-videos/ 🟩 Our manuals with Discounts: www.hospitality-school.com/training-manuals/special-offer/ 🟦 PowerPoint versions of our manuals: www.hospitality-school.com/hotel-management-power-point-presentation/ ☎️Contact Us Here: www.hospitality-school.com/contact-us/ 📧 Email Us Here to Get Training Materials: hoteliertanji@gmail.com

  • @delishabam2589
    @delishabam2589 Жыл бұрын

    Thanks a lot for the lessons I benefited a lot hope it shall be helpful to me at my interview today Thanks and pray 🙏 for me

  • @bscmusic9966
    @bscmusic9966 Жыл бұрын

    Watching thise Video my Experience level is increased from present kevel ot advanced level. It is absoulately Great Video Ever I seen on YOU TUBE. Very impressed by thise video. Thank You For Uploading that kind of video Here for Free of coast.

  • @icreatedanaccountforthis1852
    @icreatedanaccountforthis18525 жыл бұрын

    1:40 that wad of ones

  • @atw212
    @atw2126 жыл бұрын

    Thank you very much for your tutorial

  • @princessflamini3556
    @princessflamini35563 жыл бұрын

    Great work💪

  • @Jack-ki9sm
    @Jack-ki9sm7 жыл бұрын

    Thanks for this video, it really helped.

  • @ronaldlogan3851

    @ronaldlogan3851

    3 жыл бұрын

    Okay, you prepared one

  • @emerzency
    @emerzency7 жыл бұрын

    "say hello to guests within ten feet of you" hi hi hi hi hi hi

  • @ryans413

    @ryans413

    3 жыл бұрын

    Sir in the back hello

  • @yariescalante895
    @yariescalante8956 жыл бұрын

    I love your video

  • @sheldonwortham4418
    @sheldonwortham44185 жыл бұрын

    Good video! I'm liked and share 850 times :D

  • @thefounder4132
    @thefounder41325 жыл бұрын

    Reminds me with chilis standard that I was part of Great video

  • @johnyanthan8793
    @johnyanthan87933 жыл бұрын

    Very encouraging please keep it up 👍

  • @ryans413
    @ryans4133 жыл бұрын

    I had a waiter check back at our table like 10 times in an hour or two we were there it kinda got annoying I just wanted to eat my food in peace. Maybe cut back on how much they come back like I can always signal a waiter if I need something

  • @marjus123456
    @marjus1234566 жыл бұрын

    First you must serve at right side....and you never give the bill without cleaning the table.

  • @TFrost420

    @TFrost420

    6 жыл бұрын

    Wrong! Left to right always

  • @noeldee9236

    @noeldee9236

    3 жыл бұрын

    I was told counter clockwise

  • @santoshanduru2323
    @santoshanduru23235 жыл бұрын

    Loved it

  • @alifuddin1229
    @alifuddin1229 Жыл бұрын

    Very helpful.. thanks 👍

  • @debendrapokharel8902
    @debendrapokharel89027 жыл бұрын

    Great place great idea

  • @nana-hy2xc
    @nana-hy2xc5 жыл бұрын

    Good video! I'm liked and share 357 times :D

  • @francisyou4713
    @francisyou47139 жыл бұрын

    love it.

  • @therestaurantguru6890
    @therestaurantguru68908 жыл бұрын

    Good video!

  • @champauk
    @champauk9 жыл бұрын

    Hey Guys I like this training video its not an hour long the way they used to be in the 1980s and 90s:)

  • @nwaekeemmanueluche9612
    @nwaekeemmanueluche96129 жыл бұрын

    i love this video

  • @Arkonu
    @Arkonu4 жыл бұрын

    "We give EXTRA SPECIAL discounts to our very attractive cousins".

  • @SohaillSayyeddunfiltered
    @SohaillSayyeddunfiltered7 жыл бұрын

    best video thank you sooo much

  • @essamzaki8978
    @essamzaki89789 жыл бұрын

    Good video

  • @austinlouis9962
    @austinlouis99622 жыл бұрын

    I’m not serving meals ….. I’m making memories ….. what even is a country cookin

  • @akulanagarjuna2989
    @akulanagarjuna29896 жыл бұрын

    Nice bro.

  • @zavhart
    @zavhart7 жыл бұрын

    Are the employees are expected to remember EVERY person who comes through the door? How could the question, "Is this your first time with us?" be offensive? The suggested line, "Are you familiar with how things work here?" is awkward. Much worse than the example of what not to say.

  • @marcusmarquez9754

    @marcusmarquez9754

    5 жыл бұрын

    I think that's abit silly to be expected to remember every single person who comes through the door of you're establishment but it sure does help if you want the place you're working at to have a good reputation . Aswell as doing you're job with respect and gratitude. That you are grateful for you're guests visit . Because imagine this right if you're guest was to remember their first time at you're establishment and they come back again and are aware that you don't remember them imagine how they would feel ? Awkard !. So you should be able to atleast remember their names . Some guests actually find it rude if they had been to that same establishment before and you forgot their name . It's ridiculous yes but it does come handy and gives you're establishment extra brownie points for good customer service . Probably would even gain more tips by simple etiquette like that too .

  • @CountryCarReviews

    @CountryCarReviews

    5 жыл бұрын

    Yes I am i know i gotta mop the floor after I eat and pay my check.

  • @mangakadosmil1143

    @mangakadosmil1143

    5 жыл бұрын

    Lol just imagine how things fuck up are you familiar how things work here lol like we kill animals and serve animals alive are you ok with that?

  • @Benjamin-bj6xj

    @Benjamin-bj6xj

    5 жыл бұрын

    Zavier Hartung if a customer comes to the restaurant once or twice a week, you would NEVER ask them is it’s their first time

  • @alevelazquez6604
    @alevelazquez66042 жыл бұрын

    I lost my virginity at the Country Cookin’ near my home. I sometimes watch this to remember or the day I became a man

  • @huseyinsahin6472
    @huseyinsahin64726 жыл бұрын

    ıt is very useful video. Thank you for this video.

  • @zelalemtefera1399
    @zelalemtefera13999 жыл бұрын

    this program is very very fine for my job

  • @mariasteyn5828
    @mariasteyn58282 жыл бұрын

    I worked as a waitress for 30 years....man when it gets xtremely busy and you have to run 🏃‍♂️ being my self and honest was the best ...genuine friendly and human is most important...robotics help but ....good video though for when you have to pick up waiters from the street especially here in SA...lol 😆

  • @mistofoles
    @mistofoles Жыл бұрын

    @11:20 - " Hi, I'm Eddie from Oklahoma. I'd like to use my discount card, please." "Hmm, we may have a problem here, sir.."

  • @Linuxdirk
    @Linuxdirk5 жыл бұрын

    I have no idea why I’m watching this. But thanks anyways.

  • @happychad1548
    @happychad15482 жыл бұрын

    Thanks for sharing this

  • @aliciamack9323
    @aliciamack93232 жыл бұрын

    I like certain restraunts in general

  • @TheHmm43
    @TheHmm438 жыл бұрын

    9:13 eyes on the camera

  • @inthekitchenwithchefdom4015
    @inthekitchenwithchefdom40154 жыл бұрын

    Lovely am working in Qatar but am so have to see all of this i will like to work with you guys😂😂😂😘

  • @sydneypitts355
    @sydneypitts3558 жыл бұрын

    Useful.

  • @IRSHADAli26
    @IRSHADAli26 Жыл бұрын

    Super khana cooking 👌👌👌👌👌👌👌👌👌👌👌👌👌

  • @kenmasugarbaby1946
    @kenmasugarbaby19463 жыл бұрын

    watching this bcs i have to take orders today and im so nervous

  • @manbahadurgt
    @manbahadurgt2 жыл бұрын

    Wow very nice

  • @arshkamboj7902
    @arshkamboj79026 жыл бұрын

    Wow good 👍