Hahahha enjoy your battery man! They sell another brand I ordered.and found out after the order.And before it was shipped I tried to cancel it.They emailed me a page from the manual.Duh! My neighbor has bought everything from them and hasn’t installed any of it yet on his big rv.I thought he knew better,hahhaa!

@DadVanture

5 ай бұрын

I don't think id buy another renogy product.. I went with them because I thought if I needed help, a bigger more popular brand would be the better choice..

Complaint after complain after complaint about Renogy Customer Support and that damn company never fixes their problem. This is why I'll look elsewhere for anything solar or battery related, a company that doesn't fix their problems doesn't care about their problems and that's not the kind of company I want to support.

I've had terrible experience with their customer service. If you can even get a response you're doing better than most. Purchase knowing they basically don't have any warranty.

@DadVanture

9 ай бұрын

We're you able to get through? I had luck on the live chat, then once I got a ticket created I called the 909 number listed on the website

I’m having the same problem, no amperage i’ve been back-and-forth screenshot after screenshot

What heater are you using battery for? I have a diesel heater.Bat only gets punched from glow plug at startup then just fan while running.On high my 90ah wet cell dies over night on high.So a Li bat will run twice as long.Not seeing 3-4 days with any heater that I know of. Edit: Oh I checked yer channel out ,gas heater,nice! First dad fish,love it!

@DadVanture

5 ай бұрын

I was getting about a day and a half during winter before it errored out.. I'm excited to see how long it lasts now.. you are right.. 3-4 might be a stretch.. but I think it can def last 3 days.. I also scooped up a non bluetooth 100ah lithium that I added in so I have 200 AH right now. currently working on a 12v AC system that I can run while the motor is off in summer! I'm stoked.. thanks for watching I truly appreciate it

Was it the new renogy core version battery?

@DadVanture

7 ай бұрын

No

A crook is a crook no matter where they're from . Renogy sounds like a crooked company

@DadVanture

9 ай бұрын

It was a very difficult process to 1 get them to warranty the product, and 2 to get my refund.

@tazmaniusserbantinio4482

Ай бұрын

They blow monkey balls. NEVER deal with them. Once they get your money, they're done with you.

Honestly, this is the first negative review of Renogy I have found. In the UK we get so many customer support people from other countries it has become standard.

@DadVanture

3 ай бұрын

Yea I guess we just have to get used to it. But I'm not spending more money on the idea of customer service anymore

@BillySBC

Ай бұрын

The first complaint you've heard about Renogy? There is a whole internet full of complaints about them, they just don't care to fix their Customer Support problem.

Regony is not the only one eBay is just as bad

I’m having the same problem, no amperage i’ve been back-and-forth screenshot after screenshot

@DadVanture

6 күн бұрын

Try calling! That's where I had the most luck. I hope you get your issue fixed or a refund!

@rayvezeau

6 күн бұрын

@@DadVanture I’m still going back and forth they want pictures they want videos. It’s been four days of pictures and videos.