I cried tears of joy. Thanks. I can go back in my home now.

This saved my grandson a trip back to homedepot and from throwing out a perfectly good door lock. Thank you!

This worked for me! Saved me calling a locksmith. My husband was having too much fun playing with it and kept changing the key until all of a sudden no key worked. Took the last one that worked and followed the video and voila, key works and marriage saved, lol.

@jerrykelly8860

4 жыл бұрын

I just a had tthat problem with keying the door and this video saved me money . I was getting ready to go to a lock smith, thanks for the help.

@davida4559

Ай бұрын

Marriage saved? Typical Karen.

This video helped me so much I attempted reprogramming my lock and I must have moved it one way or the other and then no key would work but finally (after an hour) of trying to pull the key in and out slow fast up down left right I finally got it and I swear it was like angels sang and I was so freaking happy 😆 note to self don’t reprogram a lock unless you follow exact instructions! 🤷🏻‍♀️

She did a detailed narrative demonstrating step by step how to reprogram a mid-rekeyed lock. Great learning experience for me! Thanks a lot. 🙏👍🙏

Keep jiggling the key! Work it in all directions....Don't give up...it worked for me.

@languagelolli

Ай бұрын

This is hard! How to return the key to the flat direction? 😔

This was exactly what I needed. I was like, whats this do, and unknowingly reprogrammed the original key incorrectly and couldn't use the lock anymore. I was so glad I found your video and was able to un-fix the lock and not only reprogram the original key again but key matched it with the Kwikset deadbolt so we can use a single key to open both locks and not fumble around trying to remember which key went where. Very useful if being chased down by some maniac.

My smart key lock came misprogrammed right out of the box. This helped alot. Thank you!

Thank you for the very informative video. Understanding why it didn't work made fixing it easier. So nice to know it is fixable and we don't have to get whole new locks!!!😊

Thank you. I was expecting an expensive locksmith visit, but with a little patience I managed to get it.

Pulling out and turning clockwise work to have it recognize my key again. Thanks for the video.

I jiggled and jjiggled and it finally worked... Thanks!

i just re-keyed all of my locks that didn't take the smarkey reset properly (8 of them!) using this method and it worked perfectly. Thanks so much for clearly presented video!

Thank you sooo much ! You saved me $200 in locksmiths charges! So thankful I was able to play with the lock for about 5 mins when suddenly it turned right !! Yay!!

@kwikset

2 жыл бұрын

Hi Canadianswimmmer - We're thrilled to hear this video was helpful... Have a great day! ~ Kwikset Social

This worked! After waiting weeks for a replacement core, I found this video and in less than 3 minutes I found the miss programmed position and programmed the key to the correct position.

This information helped me recover my misprogramed key. This worked for me. Thank you so much.

Thank you! This saved me as i might have pulled out the key too early. Turns out it only encoded 75% of the new key. With these instructions I was able to corrected it!

This works people! Have faith and take your time. Try ALL key positions. I was convinced that the key had been pushed in pretty far when I messed it up, so I kept trying it in those positions. It ended up finally turning with the key half way out. Took me about 10 minutes to finally get it.

Omg THANK YOU!! This worked for me! I've done the rekey so many times without issue. But today I messed up and neither the old key nor the new key would work. I didn't think there was a way to fix it. So happy for your video!! 😁😁😁

Glad I'm not the only one that did the rekeying process a bit sloppy. The video helped me as well. If you have the last key you used and pulled out you need to be patient and light pull out as you rotate to right and may have to push all the way back in a restart more then once. Once you get the feel for what it feels like...its a breeze.

@languagelolli

Ай бұрын

That's easier said than done. I'm still struggling what's the trick? 😅

THANK YOU!! This is exactly what happened and this process worked perfectly.

@kwikset

3 жыл бұрын

Thanks for the feedback Mary, hope you have a nice day! -- Kwikset Social

Like some of you, it did not work for me either. When it was first set it was working fine, tried it a few times and was ok. Never needed to use the key after it was programmed until lately and found that it no longer works. Cannot turn the key at all. Tried the method in the video. Up down right left centre ... nothing works. There should have been a reset button on the inside. Super frustrated. Now have to look for a new smart lock system. Not a happy camper.

@jryhdz

5 жыл бұрын

Same problem for me, it worked fine for a couple of days then just stopped turning. This attempt to reprogram isn't working for me either

@richardphillips3219

5 жыл бұрын

Me too. Worked fine at first, but soon stopped working.

@citrinesun

4 жыл бұрын

I know this thread is a year old now, but in case there are new frustrated victims out there, there's another KZread video that shows you how to *easily repair the lock, by taking out the tumbler*. This is the method I had to use: kzread.info/dash/bejne/k5iqu9iAl7DgmKQ.html

@Christian-yt5df

3 жыл бұрын

citrinesun thanks going to try that. I’m another victim of kwikset lock 🔐

@jackiepetersen3567

3 жыл бұрын

I am having the same problem - not happy at all with this lock system

Excellent voice and and speaks slowly enough to listen well

Finally! It took so long but thank God for this video. I learned a lesson to read the instructions twice today hahaha

I bought these locks because I needed to be able to be certain that ONLY I had a key for my house when that security was needed, but also have the flexibility to restore access to others when that security wasn't needed. And I needed to be able to do it in a heartbeat! ... In a hurry one night I messed up the rekey and was worried I wouldn't be able to fix it 😰 I finally tackled the recovery process with this video handy on my phone to guide me. It took me a few tries as I learned what to feel for, but it's back in working order 🔑❤️🎉🎉🎉 Thank you for posting such a clear, concise tutorial!!!

For those saying it doesn't work...don't give up, it does work. You HAVE to find the right spot on your key. It WILL save you an expensive trip to the locksmith. I went to return mine to Home Depot but they were closed. I came home, reassembled it then found this video. Its SO important to make sure you push the whole key in the hole when reprogramming.

@dan4091

3 жыл бұрын

This is true, I fiddled with it for at least 5 minutes but just kept trying and it finally turned.

Excellent video, very well explained. This is going to help a lot of people trying to rekey.

Awesome, straight to the point and helpful!

@kwikset

2 жыл бұрын

Hi - We're thrilled to hear this video was helpful! Also, our Consumer Support Team is here to help... please contact them here: kwik.st/3CJyPjq or call them at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social

Worked, thank you!

I know this video is old, but it just helped me out with re-keying after neither key worked!

thank you very much, worked perfect for me.

Thank you, this worked perfectly for me. I had my tools out an set to pull the core and reset it the hard way, but stumbled on this video. I'm all good to go again in just a couple of minutes.

You saved the day. Thank you!!

thank you Kwikset !! this video really needed to be posted... great job explaining

worked for me. Hardest part was finding the original mis-programmed position. It's been like 3 years since i've been able to turn the deadbolt. Thanks for the video.

GREAT VIDEO. WAS ABLE TO FOLLOW WITH NO PROBLEMS! THANKS

@kwikset

3 жыл бұрын

Thanks for the feedback, have a nice day!

Misprogrammad my kiwiset set while Changing to a new key. Thanks to your video I was able to make it work

@kwikset

3 жыл бұрын

Great to hear!

This was very helpful!

Thank you much. I thought it was gone but with the video i was able to reprogram it.

This works! Great video, you just saved me about 200 dollars, thank you!

@kwikset

3 жыл бұрын

Thanks for the feedback and hope you have a nice weekend! -- Kwikset Social

Thanks for the video. 5 new locks 1 didn’t work but it’s fixed now.

Great video. Thank you for the help!

@kwikset

2 жыл бұрын

Hi KM V - Thrilled to know this video was helpful. Have a nice day! ~ Kwikset Social

Super helpful video! Thank you!

Thank you for this VIDEO!!!!

Worked great..thank you

Thank you, Thank you, Thank you.

This worked like a charm for me, I was worried I killed my lock

Thank you for a tip, it really help me to reprogram smart key, after I accidently pul out key and it didn't work nor original neither new key. But your advice of moving slowly key until it turns to 45° help me finally reprogram right way 😊

@kwikset

11 ай бұрын

Hi S Naza, Thank you for your feedback! We're happy to hear this video was helpful! Have a great day! ~ Kwikset Social

Thank god this worked for me!

Thank You! That really save the day.

Wow, I was thinking I was going to have to call a locksmith. Worked for me.

It would be a good idea before you try to rekey the locks. Great explanation of the process.

Amazing, thank you!!, saved me big time!!,

Very helpful! We fix our issue thanks

@kwikset

3 жыл бұрын

Thanks for the feedback and hope you have a nice day! -- Kwikset Social

Thank you for this post!!! It worked perfectly!! 😀

Thank you the very informative and helpful video. If I could give this video more than 1 like I would!

Helped me out of a jam! Thanks!

Followed instructions and was able to solve my problem and rekey to common key for all my locks.

@kwikset

2 жыл бұрын

Hi Steve - We're thrilled to hear that this video was helpful. Have a wonderful day! ~ Kwikset Social

Thank you! The instructions you gave worked perfectly in less than 5 minutes. The video saved me from buying a new deadbolt!

@kwikset

2 жыл бұрын

Hi Aaron - We're thrilled to hear the video was helpful for you. Have a wonderful day! ~ Kwikset Social

It worked, I had to pull my key almost halfway out before I found the spot I screwed up at originally. Haha! I tied both the new key and the smart key. Ended up needing the smart key to find the spot I made the error.

@jeffstanley4593

Жыл бұрын

I do not believe that you had a key half way out of its hole when you originally tried to rekey.

@newtguy

Жыл бұрын

@@jeffstanley4593 it’s true, I really messed it up. But, finally found the spot and was able to fix it.

Thank you thank you thank you thank you!!!

I almost gave up because it took so many tries. And then it actually worked.

@maximusmax4557

2 жыл бұрын

Patience is a virtue.

Great video, Took my wife between 5-10 minutes. I was on the web looking at a reset cradle for a price of $40.00, About to call the hardware store when she yelled I got it.

@kwikset

2 жыл бұрын

Hi Hector, that's awesome news! Thanks -- Kwikset Social

This video was a HUGE help. Thank you for posting!

@kwikset

2 жыл бұрын

Hi Maximus Max - We're thrilled to hear this video was helpful. Have a great day! ~ Kwikset Social

Thank you!!

It worked :-) Thanks

Yup, this works!!

It work for me the important thing to do is to find the place where it was misprogrammed

Oh my God I love you so much

Very useful

@kwikset

3 жыл бұрын

Thank you!

I rekey these locks all the time at work when I put the new key in I move it in and out a few times before I turn it to the 12:00 position since I started doing this I haven't had any misprogramed keys as long as I'm careful not to turn the lock cylinder while doing this.

Thank you thank you

Awesome video! I thought I was going to return this garbage lol but it was a user error! Saved me thanks!

Is the smart key unique to Each lock? Can my neighbour use his smart on my lock for example to change the keys into his?

@kwikset

3 жыл бұрын

Hi! Our Consumer Support team is here to help... please contact them here: kwik.st/2V5bXqZ or call them at: 1-800-327-LOCK (5625)

@TerryWysocki

3 жыл бұрын

Yes, but you have to have the original key in order to start the change.

@maximusmax4557

2 жыл бұрын

The Smartkey tool is standard, and yes, anyone can buy one. However, you need to have the old key on-hand, in order to re-key the cylinder to a new key. Yes, your neighbor could theoretically re-key your lock, but he'd have to have access to the key that already works with that particular lock first.

And what do you do if you can't get the key to turn back to the 3 o'clock position?

@kwikset

6 жыл бұрын

Please give our team a call at 1-800-327-5625 so that we may troubleshoot with your further. Thank you, Kwikset

@brandy3996

6 жыл бұрын

Kwikset, I've called 3 days in a row. Nobody answers the phone and nobody calls back

Does method work on a door knob (turn) type.

@maximusmax4557

2 жыл бұрын

The re-keying process or the recovery process? Yes, on both counts.

If this doesn't work, you can remove the lock and take it to HD or Lowes. They have a "reset cradle" that will fix the problem.

@lenal.6490

3 жыл бұрын

I've called my local and surrounding HD and Lowe's and none of them have said that they're able to reset it for me 😥

So I got it back to 3:00 put the smartkey in and out (I can feel it push all the way in) but the key will not come out!!!

@blake6153

4 жыл бұрын

AugDaug pull harder

el cilindro de la puerta principal no gira, y el de adentro de la casa funciona bien, me podrian ayudar.

It works thank you baby Jesus

@brewster102

3 жыл бұрын

No lock can keep Jesus out

@maximusmax4557

2 жыл бұрын

Baby Jesus had nothing to do with this. He's not even listed on the patent application.

What if you can find the position cause I been trying for weeks now and still no luck at getting it to turn..I’m bout ready to give up on it…

@kwikset

2 жыл бұрын

Hi MrDeshane18 - Our Consumer Support Team is here to help... please contact them here: kwik.st/31Ux9qL or call them at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social

Weiser Element deadbolts (5) how do I program to a single key setup

@kwikset

2 жыл бұрын

Hi Bob - Here to help! If your Weiser deadbolts feature SmartKey cylinders, you can re-key them following these instructions: kwik.st/3wKocO3 If your locks feature Pin & Tumbler cylinders, please contact a professional locksmith for assistance. Thanks ~ Kwikset Social

I've been trying this so many times but the smart key tool won't go in all the way and I am worried that if I pull out the current key without the tool going in all the way that it won't program the new key correctly. Does anyone else have this problem or have any ideas for me? I am doing it exactly as it is in this video.

@kwikset

2 жыл бұрын

Hi Angelo - We're happy to help you! The SmartKey Learn Tool may not fit into the opening fully, yet you should hear a slight click when it's inserted as far as it will go. At this point, you can remove the tool and continue following the re-key instructions. Please make sure that the key itself is inserted fully into the key cylinder. You can re-key the cylinder again if you feel the key was not fully inserted. For one-on-one support, please call us at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social

I was just messing around with the original key and the rekey tool and now I can't even get the original key to work. I never even introduced a new key. Tried this trouble shooting process over and over again, but can't get it to work. Am I out of luck?

@kwikset

Жыл бұрын

Hi Justin - Our Consumer Support Team is here to help... please contact them here: kwik.st/3BXLd2i or call them at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social

Can't leave door open because I can't open door. It's a storeroom no other doors or windows

Bought 5 months ago and finally got around to putting in to replace old lock--didn't work, tried what the video says and nothing. So, luckily Home Depot has a 6 month return policy so back it goes.

@kwikset

3 жыл бұрын

Hi! Our Consumer Support team is here to help... please contact them here: kwik.st/3k6kcPh or call them at: 1-800-327-LOCK (5625)

Didn't work for me. Key will only turn one way after I put it back together.

thanks i was stumped, i thought i broke it

Done this correctly many times. Now I have three locks that are unusable because I watched another video that said nothing about 3 o’clock and their lock was opposite of mine. So I did 9 o’clock instead. Still nothing works.

@kwikset

5 ай бұрын

Hi! We recommend following the cylinder recovery instructions in the link below. If you can get the key to turn, you can then re-key the cylinder with the SmartKey tool to the same key. kwik.st/3vRVpIG If the key is still not turning in the cylinder, please contact us so we can help you with a replacement cylinder: kwik.st/3tV2Yht Thanks ~ Kwikset Social

What happens if it doesn't turn to re-key huh??

@maximusmax4557

2 жыл бұрын

Then you either have the wrong key or you haven't found the spot where the tumblers "learned" the new key.

I don't have a functioning key!

If you actually do get the key to turn to the 3 O'clock position.... kzread.info/dash/bejne/p2uixchyibipo7w.html What if you actually can't turn the key to 3 O'clock? My key was working for two months and suddenly stopped working. No one in my house touched it beside regular use, so I can't understand why it stopped accepting the key unless there's some defect in the product.

man Ive been trying this and failing. I guess ill go try again

@kwikset

9 ай бұрын

Hi - Our Consumer Support Team is here to help... please contact them here: kwik.st/3tdfcB9 or call them at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social

omg.I rekeyed mine and it worked great for 3 days. I had to break into my room and now my doorway is messed up. super pissed!!

What if my door is locked shut. It says door needs to be open.

@kwikset

2 жыл бұрын

Hi Allyson - Here to help! You can still try the SmartKey recovery steps when the door is closed to get the key to turn. If you are unable to unlock the door with the key, we recommend contacting a professional locksmith to assist you. Our Consumer Support Team is here to help... please contact them here: kwik.st/3tWuOYb or call them at 1-800-327-LOCK (5625). Thanks ~ Kwikset Social

if it still doesn't work you can do the advanced way of taking it apart with a screwdriver and needle nose pliers to reset the lock 😉

@kwikset

2 жыл бұрын

Hi Michael - Here to help! For a SmartKey cylinder, we do not recommend taking it apart as it works differently than a pin & tumbler cylinder. You can replace the cylinder or reset it with a SmartKey Reset Cradle. Our Consumer Support Team is here to help with the best solution... please contact them here: kwik.st/3yTD9hk or call them at 1-800-327-LOCK (5625). ~ Thanks, Kwikset Social

"If you actually get it to turn to the 3 o'clock position"....😬

I've worked this at least 10 times. It programs and turns every time. But, when trying to use it the first time, it always takes at least one minute of jiggling. And, unlocking, 2-5 minutes of jiggling. And, mind you, AFTER several successful reprogramming sequences. Bottom line, it reprograms easily, but functions live....poorly.

@kwikset

5 жыл бұрын

Please give our support team a call at 1-800-327-5625, we'd be happy to help you troubleshoot your SmartKey Security locks.

@123lenny135

5 жыл бұрын

@@kwikset I had to take it apart to reset it and use the keys that came with it.

@123lenny135

5 жыл бұрын

I took it apart and started over with the key it came with so that it would work.

No atienden en México ni por correo ni por la aplicación ni por mensaje ocupo un soporte para mi cerradura

@kwikset

10 ай бұрын

Hola! Nuestro equipo de atención al consumidor está aquí para ayudarlo... comuníquese con ellos aquí: kwik.st/3QDVJDu o llámelos al: 1-800-327-LOCK ( 5625) ~ Gracias, Kwikset Social

This didn't work for me. I have a BALDWIN ALCOTT ENTRY KNOB that has the SmartKey lock. I successfully programmed 2 Baldwin deadbolts, but couldn't get the entry knob to work. I tried for hours to reprogram, but I couldn't get it to work.

@mi2092

7 жыл бұрын

Roy Ellis what did you end up doing?

@kwikset

7 жыл бұрын

Hi Roy, Please contact the support team at Baldwin for additional help with your SmartKey knob, www.baldwinhardware.com/support/contact-support. Thank you, Kwikset