If I was the social media manager in that first story I would be looking for a different job by now. If they keep forgetting you work there eventually they're gonna forget to sign your paycheck. Good on that IT Guy for handling it well, never mess with the IT Guy.

@morgandouglas6014

2 жыл бұрын

That MKT is clueless AF. If I were the social media manager, I would have happily come over to the office for the sole purpose of saying “Figure out the social media yourself. I quit.”

@kilerscn

2 жыл бұрын

What is even funnier is it was probably HER that he was complaining about in his emails in the first place.

@sugarkane1571

2 жыл бұрын

I feel so bad for that manager. Imagine getting in trouble for doing your job because your big boss keep forgetting you exist.

@TheOystei

2 жыл бұрын

If a company is big enough for this to happen, that manager is probably not the one signing the paychecks, but yeah, having a marketing director that does not understand the importance of social media is probably not good for the company either.

@gman9969able

2 жыл бұрын

Better yet, malicious compliance. Keep "working" (collecting a paycheck), check your contract about working second jobs, and if it's allowed, get a second job and just put your full attention into the second job. She obviously won't be missed if her manager keeps forgetting she works there.

That first story is wild. Her boss should've retired if he can't remember his own employees and how his business works.

@LordDuff

2 жыл бұрын

Corporate is a wild zoo with people who have no idea who's under them. I worked for an international corporation, where I was eventually answerable to the CEO because they kept terminating my bosses. He had no idea what I did for the company, laid me off, and then, when I got rehired, I had to go through some garbage new hire lunch where I told them what I was, and he kept asking are you sure that's what you were...dude...I answered directly to you...they think they're above the plebs they work over. Took everything in me to not verbally rip him apart during that meeting, especially since I didn't want to go.

@gouigouidagehts6786

2 жыл бұрын

I worked just below a "Board" level guy. We had a contract with money owed to a supplier since even before I joined. Small money, but particularly big issue because they provided the backbone IT system of the company centralized capacity (i.e. production rates) data. (Yes ....) I pulled everything together and got all approved and packaged and everybody was happy, one full year of work for the supplier not to "unplug and sue" us, and for our purchasing processes to prepare the money. only one last approval signature to get (of course, it was a massive process, because of the criticality of the system... LOL) I had sometimes lunches with this person and updated him 2ce a month on the issue. The very day I left ( better opportunity, in a better company with better mindset), with the approval process pending for 2 months already on his dashboard, the man called me "yeah I saw your XXX€ CAPEX (Capital Expenditure) (a value lesser than 2 months of my own salary actually, to tell you how small the expense was for MY company at the time) for that title, I don't remember why it is for, I refused the payment and cancelled the whole filing." (i.e. full process to be re-made by the next guy) "Just .... Hold on. Sorry. But ... Wait ... What ?" I called my counterparts on supplier side, explained what just happened, and packed for home even before lunch time. All my other tasks were closed, and once this system was down I had nothing left to fill my last afternoon of work. In Corporate, these guys only remember the names of the people they need to lick the asses of. They are not interested in anyone or anything else. Neither do they understand anything of the companies for which they are the "big cats" Industrial means, technical means, real world assets, physical value of materials / machines / tools, the reality of production and delivery. So do not expect them to remember a name or function of anyone at their own level, and certainly not just below or further below ;) If you ever have the choice between Big Corpo or Small / Family business, even if the money is 30%less for 40% more real work, go for small business, your happiness will be higher by 10000% ;)

@DoomsdayR3sistance

2 жыл бұрын

depending on the size of the business, directors could be managing literally thousands of employees below them, it's impossible for anybody to remember everybody who works for them in that type of situation. The bit that makes no sense here however is that he has been repeatedly told that the company has a person who manages the corp's image on these social media platforms and he didn't consider what that meant. Generally speaking, the people at the top are more likely to know who you are in a small or medium sized business, since those will have less total employees than a single director might have to manage in a large corporation. I currently work for a very large corporations and never even met some of the directors up the chain, let alone any member of the board. Whereas the company I worked for before, I had spoken to most of the board at some point and knew most of the managers, because it was a much smaller company. As it started getting larger there were some I didn't know but not many.

@albratgaming2348

2 жыл бұрын

@@gouigouidagehts6786 I do not expect anyone above me to know my name and I would be worried if they did know who I was... Because why should they know me. But my work... They should know my work. when the denial came through for the payment... I would have called the vendor and said "cut off the IT backbone. Payment was refused by 'Board guy' When you sue the company for lack of payment.. Make sure to say a year of someone's life went into getting this payment authorised at 12 times the cost of the bill." Just so someone knows that they wasted 6 times the cost avoiding this payment.

@antonyduhamel1166

2 жыл бұрын

There are disturbing parallels between this sentiment and Congress/Senate. Some of the people who are still in these 'hallowed' positions are clearly too old to continue doing their duties. You are supposed to represent the people, not a corporate bottom line.

“If I don’t break the old system, how will these peasants ever remember that I was here and in power?!” -The new hotshot manager, probably

@Markyroson

2 жыл бұрын

I think a good number are like that….

Honestly, blocking the social media manager from social media, is the most technological ignorant boomer thing, I had heard of.

@gman9969able

2 жыл бұрын

I'd have just gotten a second job if my contract allowed it, and continue collecting a paycheck from Company A, while primarily focusing on Company B. Or take some online college courses to make myself more profitable for a new job. Malicious Compliance. Block my job? Alright, free money.

@lpfan4491

2 жыл бұрын

@@gman9969able The joke is that yeah, she definitively could have done it. If she had to explain it to the guy that often, it was no longer her responsibility in my eyes. Allow work if you want it to be done.

@alexforest4190

2 жыл бұрын

This is just about as bad as what happened in Florida. 2013: 'When Florida lawmakers recently voted to ban all Internet cafes, they worded the bill so poorly that they effectively outlawed every computer in the state, according to a recent lawsuit.' People really need to think things through >.

@Chapped_Lip

2 жыл бұрын

@@lpfan4491 b. K Oop o I ujh

@HasufelyArod

2 жыл бұрын

And the most fun and ironic thing is ... boomers invented computers, pretty much.

Why would someone intentionally take on the responsibility of being the one person that is integral to the success of an entire company ... just to have a shorter e-mail? And then just ... suck at his responibilities? New Joe isn't just stupid, this guy is the living embodyment of advanced stupidity.

@ReigoVassal

2 жыл бұрын

That guy sounds like someone who would won a Darwin's award.

@jonnytech7953

2 жыл бұрын

What part of "business degree" did you not understand?

@TwighlightLugia

2 жыл бұрын

Int 14 Wis 4

@rjsuvakjr

2 жыл бұрын

@@ReigoVassal Honestly, that engineer could've easily changed it. Hard coding doesn't mean crap in the Development world. Instead, he set up his boss to take a career ending fall because anyone that isn't a Developer/Software Engineer wouldn't know how easily he was just set up. In the process, the person that set him up took his job.

@rjsuvakjr

2 жыл бұрын

@TheAvatarOfInsanity ^

Boss: "Block Social media now!!" OP: **Blocks Social Media** Social Media Manager: **Can't work** Also Boss: **Surprised Pikachu Face**

@Markyroson

2 жыл бұрын

🤣

@fanfictiondreamer7836

2 жыл бұрын

Wait, someone is actually paid to be on Facebook? Well, duh! What do you think think the Social Media Manager does? Wait, we have a Social Media Manager? I've never heard of that position before *palmface*

@ShadowEclipse777

2 жыл бұрын

It's pretty clear the reason the boss called for the Facebook blackout is because they saw the Social Media Manager doing her job lol

"This didn't happen. Don't tell anyone downstairs." "That's the first thing I did, you condescending douche!" The delivery of that line was absolute hilarity.

@BeepBoopBee

2 жыл бұрын

I agree. Also, that must've been so embarrassing for the boss. I should know, because I have had similar stuff happen to me. My job does require a bit of technical know-how, but I still have dumb moments. Wondering why my devices aren't charging even though they are plugged into the charger? Well, maybe you need to make sure that the electrical socket is actually working. Can't find that one file? Turns out you were looking in the folder for last year instead of this year. Certain device doesn't work anymore? Well, that's because it is set to automatically turn off after a while (a warmth pad/pillow that you can wrap around your stomach and back, control the heat of with the attached controller and that you have to put in the electrical socket). Keep in mind, this was not me mocking my coworkers for being dumb. This was me being the dumb one and being embarrassed about the silly mistakes I made. Mistakes we can all laugh about. I remember one time where I had to 3d print something and turned on the printer. Set everything up and let it do its thing. Went to check on something else and returned when I heard beeping from the printer, signalling it was done. Imagine my confusion when the printer had made nothing. Turns out I didn't properly insert the filament the printer works with and so it had slipped out, causing nothing to be extruded. I had not gotten much sleep the previous night. Fixed it before the others noticed the dumb mistake I made.

@chrislanglois8275

2 жыл бұрын

@@BeepBoopBee absolutely every1 makes small dumb mistakes, talking about it makes sharing embarrassing things that r more important easier. also makes u look more human and helps u b a better friend to others when u can joke about stuff like. thank you for the laughs, hopefully u get better wth ur mistakes, mayb some day can celebrate with ur friends and coworkers "FUK YES! I HAVENT DONE THIS MISTAKE IN AN EXTRA LONG TIME!!" they can laugh but theyll likely also have mixed feelings, happy for u but sad that ur improvement will mean less laughs. tho then they can just joke about the celebration. this whole comment was so wholesome to me. :)

That last story: had the CEO been more respectful to the employee, they may have kept his secret. As it stands, he will eat humble pie. Be nice to the it ppl! Not only can we fix your machine, but we can also not tell the whole office why it was broken and what was on it, maybe.

@sorashirogane7039

2 жыл бұрын

...depending on the content, piss us off and you may find your secrets aren't so secret

@sherylcascadden4988

2 жыл бұрын

Never mess with the people who make your job doable.

@rjsuvakjr

2 жыл бұрын

What's even more, the whole hard-coded email is just an excuse. They COULD change it - but they didn't.

@banaman7746

2 жыл бұрын

Can confirm. I had this one lady absolutely livid that a tech ruined her internet when they came out to fix the phone... you could hear the guilt in her voice when she realized the issue was ... she accidently turned off the wifi switch on her laptop. When you absolutely blow up at every little thing, it makes it memorable, which coupled with the fact you just annoyed the people you are talking to... is very likely for the story to spread. All those people that did equally bad things but was super nice about it? couldn't tell you. I can't remember any of them.

@banaman7746

2 жыл бұрын

@@rjsuvakjr They COULD change it... yes... but you are talking about an email in what is likely to be miles of code, and potentially multiple places. I couldn't imagine how long it would take to correctly change something like that in any program of measurable size... and even then it's possible you miss one, and make things worse. for the record: this is why you never hard code something like that. You always throw it in a variable that can be called, so all you have to do is change the variable once, not the email itself in all the places that refers to it. that being said... one could say it definitely gave him job security though... so...

That last story reminded me of the power cut and someone ringing tech support to say that their computer wasn't working, without saying that the power was out. Eventually through lots of back and forth on the phone the tech realized the problem and asked the person to write on a note pad that they had an I D TEN T problem, and hand it to there local IT guy when he came in. The note read: "I have been asked to inform you that you have an ID10T problem, please deal with it in the usual way."

@KumiChan2004

2 жыл бұрын

Trust me. When we help retailers at my job we have to put in a resolution action before closing the ticket. If they had "Retailer is an idiot" it would get over used.

@angelemiliovelascodelapena6467

2 жыл бұрын

I like the "there's a problem with the chair-keyboard interface" one

@ThEjOkErIsWiLd00

2 жыл бұрын

@@angelemiliovelascodelapena6467 That's PEBCAK: Problem Exists Between Chair And Keyboard

@Manie230

2 жыл бұрын

I know it as a layer 8 problem.

@philippak7726

2 жыл бұрын

I've always done my best with those ones, it's hard though

As someone in a corporate environment with a mass communication degree the first story is frustrating. Not to mention the managers (who made the request) are asking for exemptions.

@danamoore1788

2 жыл бұрын

Owner of my previous company didn't like people on social media during their lunch. So he had them blocked. Then wondered why he could not do advertising or view supplier content on those pages. Kept the block up for ten years till he sold the company.

Story 2: Pride + Overconfidence + Low Experience + Ignorance = See-ya! With great power comes great responsibility. If you're going to get an email of a higher importance, you'll need to handle the responsibilities with it.

@BersealiaDreamheart

2 жыл бұрын

Yeah, Spiderman’s uncle said the same thing. That New Joe was a complete idiot like RSlash said.

@ethanfairbanks867

Жыл бұрын

"Twice the pride, double the fall" - Count Dooku, Star Wars Episode II : Attack of the Clones

That first story made me laugh out loud, they seriously forgot that his own department had someone managing social media pages.

New Joe is so stupid but what he did is almost human nature, you wouldn't believe how many people need to feel that rush of "look at me I'm so special because I have a ultimately meaningless thing that sets me apart from the rest of the working bees". I had a boss just like that for a time, he didn't just want to show his power he absolutely NEEDED to show his power and greatness but in my experience the old saying holds true "pride always comes before the fall", and my god did my old boss fall far and hard. It's too bad I can't go into details but I had to sing a non-disclosure agreement that's how bad it was.

@basedphilosopher

2 жыл бұрын

I mean it's pretty obvious these are completely or atleast partially made up stories. They have facial expressions and detailed dialogue logged from interactions where the poster wasn't even present. These are literally jsut revenge fantasies from disgruntled workers.

@TheMysterieRPGguy

2 жыл бұрын

@@basedphilosopher I'm sure some of the stories are made up, but most of the time when they are fake people on reddit find out and OP gets blasted for it. So most of these stories are true I'm sure of that. And OP may not have been present for all interaction but that doesn't mean he/she doesn't get told what happened later.

@basedphilosopher

2 жыл бұрын

@@TheMysterieRPGguy How would they even discover these are fake really? There is no distingiushable information given in these strories.

@TheMysterieRPGguy

2 жыл бұрын

@@basedphilosopher I'm not sure how they do it but when people online work together they can do a lot with very little info, case in point. Some time back Shia Labeouf had a live stream going with a with flag and very little landmarks around it to show where it was, but people on 4chan found it and took the flag down to troll him. After that Shia Labeouf set it up again in a different location showing only the flag and the sky, but people found it again and took it down again. I don't know how they do it I cloud make some guesses but that would be pointless, all I know is that I've seen people on reddit get blasted by others for making up stories. Don't get me wrong I'm sure some stories are fake, but most of these stories are probable true.

#2 story is so true. Management types are usually the brashest personalities with the most fragile egos. At my old job I wasn't even IT, I was a lowly production supervisor, but my technical knowledge of the operation often required that I attend meetings in the morning even though my job was at night, so I was given the burden of a laptop that I had to use to attend meetings virtually and also use at night during production so that I wouldn't just be in the office filling reports, instead I was supposed to be doing my office work and production work at the same time. So, as you would expect, this didn't sit well with my "senior supervisor". The guy had tenure and had carried the department a long time, yes, but he was a dinosaur that found it impossible to let go of paper print outs. He didn't say it outright, but I could tell he was seething about the laptop I got (which again, was a burden to me, I have my own computers and laptops, several in fact, but because I like that kind of stuff and I don't mix business and pleasure, a work laptop, for those of us that have got one, is a burden). He wouldn't express this discontent verbally to me, but he would ask me every now and then "how's the laptop?" Or, "where's your laptop?", Plus I heard from another employee he did mention at some point that he didn't even know why I got one. Couple months go by and I revert to my old ways, do my work in my office computer, and I haven't used the laptop in a month. I get contacted from IT asking to please turn on the laptop because it hasn't run updates in a month, so I comply, mentioning that I really don't use it anymore. A week goes by and my "senior supervisor" comes in saying "IT said you're not using your laptop anymore so leave it on my desk next chance you get". I gladly comply, take a picture of the returned items, which I then sent to IT and they confirm return, and rejoice at the freedom. Fast forward a year later, the laptop has been handed to my "senior supervisor" for about a year now, and it had been sitting there, inside it's laptop bag, unused all that time. He really had no use for it. I'm still wondering why IT never pestered him about updates but who cares. It's just funny. That was my old job, my new one is just as bad. It's a call center and some items, like laptops and wireless headsets, are seen by some as status symbols, and, again seeing the ones with fragile egos seethe is gold.

That Dinosaur from story one should have been fired for incompetence. He literally forgot that he was in charge of the SOCIAL MEDIA department, at that point he shouldn't be working in management, because if you actively forget that you are in charge of a person or group, you probably need to scale back.

That second story had me reeling in disbelief. Why the absolute F would a longer e-mail matter that much to someone. It's just an e-mail address. It's nothing special. Hell, mine's almost a sentence long and I'm glad I managed to snag it.

@samuelding7854

2 жыл бұрын

I have two, which are both really long, and I don’t care

i feel so bad for the Social Media Manager. i hope they find a job that actually values their capabilities.

I had a friend who worked in I.T. and was damn good at his job, one day the finance manager retired and as per policy his pc was taken away and reformatted for the next user, only to be filled with porn which my friend rightfully reported. Finance manager shit a brick and he and his cronies tried to get my friend fired saying he must have put it there to make me look bad. Seriously!

Story 2, why do companies always think a Business major or some other Manager can run the IT department? the IT manager needs to know just as much about IT as the people they manage. otherwise sh*t hits the fan. every time.

@tisanaluk

2 жыл бұрын

Because the position is called IT "MANAGER". So they focus on ability to be manager not ability with the IT stuff =w=

rSlash: "Welcome to r/talesfromtechsupport, where someone tries to mess with the IT guy" Me: "Ow! This is gonna get NASTY! Lemme get some popcorn!"

@Bladedcloud6159

2 жыл бұрын

I brought drinks!

@narmproductionstudios7357

2 жыл бұрын

I brought the blankets

@wingeddrake4227

2 жыл бұрын

Sat back with my HOT beverage and enjoyed!

@Mistfall254

2 жыл бұрын

Lol

@myrixica4222

Жыл бұрын

@@narmproductionstudios7357 I brought my axe.

the second story just pissed me off so bad... treating an email address like it's a fucking Pokémon card

@jayzo

2 жыл бұрын

And all the crap that happened because some snowflake manager couldn't have his power trip without his special little email address.

@ferbiously

Жыл бұрын

You won't believe how far people would go for shit like that

I'm perpetually baffled by the fact that even low level jobs often require 4 master's degrees and a century of experience, but managers apparently get by without knowing a single thing about what or who they're supposed to be managing...

Story 1: If you're going to make a request, *be as specific as possible*

@shannonp1656

2 жыл бұрын

And understand what you are requesting.

@jdpace4371

2 жыл бұрын

That was something I fought for decades as a developer. Internal stakeholders would ask for things, and I would ask clarifying questions. Their ensuing frustration would make it clear that they didn't want to think about it beyond making the initial, far-too-general request. It gave me opportunituies to develop really good relationships with clients, and to work on diplomacy. The other issue I fought was people thinking that they had to describe the details of implementation. Some would try to go really deep, and I appreciated the effort, but the business case and the ask were lost in the details, so we'd have to back up do it again. I enjoyed collaborating on writing specifications with willing and engaged stakeholders. It generated excitement, purpose, and great results.

@ChaoticNalilitoMC

2 жыл бұрын

A lot of people are guessing he made that request, SPECIFICALLY because of the social media manager, thinking she was goofing off and showcasing how much of an idiot he is

@samuelding7854

2 жыл бұрын

Essentially, assume the person reading the request is a fool

@brunoslybruno

2 жыл бұрын

@@ChaoticNalilitoMC by that point, just ask someone trustworthy to block specifically her pc, or get someone to check on her screwing everyone for such a test is just as dumb as not knowing why social media is important

So the the head of IT, literally the leader of the team responsible for data backups, of team that is the sole team that knows exactly how important backups are, decided that the best way of handling error alerts is to delete them. I hope he never works in IT department again.

I've told this story in a few different places on the internet, but I used to be a Digital Media Specialist. I would do things like make sure documents were compliant with disability assistance devices, closed captioning, edit and proof ebooks, fix PDFs bunged up by executives, audio and video mastering, photo manipulation, some social media marketing, and a little graphic design and web development; basically they needed a team but was only willing to hire one person, me. I was constantly over-worked and underpaid. Sadly, my desk was kinda close to IT so all of the upper management at the company assumed I was IT as well. They would ask me to help with little things here and there; unlock a PDF, change a png to a jpeg, stuff any moderately tech literate child could do, so I figured I'd help out. That is until one day. I get a phone call to my desk from the Media Director. She is in charge of what we put out but really just to collect a good salary and hire her daughter to browse Facebook and Twitter all day. The Director had a request for me to install some software for her since she would be out of the office and needed it "by the time she landed". Now, she does a lot of travel so I figured she was coming in to the office today and started to go over the details. "I need Windows Movie Maker installed on my laptop right away. I could do it myself, but I'm busy right now with calls I need to make." Alright, easy enough. I make my way over to her office, ask her assistant to get me her laptop and then it starts to go down hill. I'm informed that the Director has her laptop with her, in a plane, and she's flying OUT off the country, for vacation, for 2 weeks. And on top of all that, she specifically asked for Windows Movie Maker and I found out that her "laptop" was an Ipad with a keyboard attachment. All I could do at that point was ask her in the most gentle way I could to put in an IT ticket and let real IT deal with it. I ended up getting called into a meeting a few days later with a write up over not being a team player. Because I literally couldn't do something that wasn't my job in the first place. Eventually, I had a health scare that hospitalized me for a month, so they gave me 5x the work load of anyone else against doctors orders, changed deadlines from a week out to the next morning outside of office hours, and my boss failed to turn over files to the client on more than one occasion when she got them from me well in advance. They made their excuses to fire me and they did.

Let me just get this straight. They hire a young inexperienced guy as the head of IT and the head of IT role does not count as a top level manager role. Nice company you have there.

@bradevans5566

2 жыл бұрын

Not that strange. Sometimes IT manager is more like a CIO and sometimes its like running the help desk. Just depends on the organization.

@Manie230

2 жыл бұрын

@@bradevans5566 yeah. But most companies still acknowledge that the head of IT is a crucial part of their work.

@Psanyi42

2 жыл бұрын

@@bradevans5566 I can understand if it's a small company, but based on the e-mail addresses containing location names it seems like this ia a multinational company.

@bradevans5566

2 жыл бұрын

@@Psanyi42 Well, up to 2020, I worked for a billion+ dollar (revenue per year) company with 4000 employees. The IT Manager worked for the Chief Information Officer (CIO) who was a VP of the company. Yes, the head of IT was very important, but not one of the executives. The head of IT, unlike the dingbat in this story, had a very good working knowledge of all IT systems maintained by the company. The CIO did strategic planning of enterprise technology and recommended large acqusitions to keep the company as competitive as possible. So it really depends on how the organization chooses to structure itself.

@Psanyi42

2 жыл бұрын

@@bradevans5566 Yes of course he is not an executive, yeah the wording of the reddit post is not using the business terms.

The last story reminded me of one of my favorite moments as the I.T. guy, way back in the early 90's when 5¼" floppy disk drives were still a thing. My friend Tony called me and said that he put a diskette into the floppy drive and it had disappeared. That was obviously a crazy and impossible thing to happen so I walked over there to see what was what. It turns out Tony had missed the disk slot entirely and had instead inserted it in between the disk drive and the CD-ROM drive. Both of us found this to be hilarious and Tony had no problem becoming a legend because he had a great sense of humor.

I hope everyone here has a good morning and remembers to not mess with the IT guy.

*First OP:* I feel bad for the SMM :/ I hope she finds a job where her work is valued. *Second OP:* New Joe should've been renamed as Kevin. *Third OP:* I thought OP would pull a r/maliciouscompliance and not tell the other employees but then post it on Reddit.

I always love those stories about the new young manager/head who knows Jack all about the job and immediately start changing stuff that has worked just fine before they worked there.

How to kill your own career: 1) Get jealous 2) Get cocky 3) Take someone elses job and emails 4)??? 5) profit For yur info: anyone costing the company millions and being fired for that will have a major red flag on their cv. Almost noone will take them

Not only do you have the best stories from Reddit, but you also do a great job of narrating them. Special vocal effects and all. Plus, your comments are always spot on! Thank you for all the work you put in to your channel to really entertain us and it keeps me smiling all day. I appreciate it!

Gotta love IT people and engineers (the people who's job it literally is to solve problems).

I have firsthand seen some grouchy useless manager bark at an employee for being in social media, despite that person's job being to manage the companies social media. The business world would do well with forcing retirement after a certain age so actual business can be done without having to power cycle the CEOs PC for them because Google "isn't working".

@AtomicArtumas

2 жыл бұрын

I think more-so the world in it's entirety would do well with forcing retirement... Politicians that are out of touch with reality. Managers that don't understand anything about modern tech, economics and business. 90 y/o people working in physical fields because they refuse to stop, but just make literally everything take longer because they can't actually do anything. There's a couple fields where it's not "almost guaranteed to be a negative", but like... I'd honestly probably argue that even stuff like education generally suffers immensely from having people that straight up don't know most modern knowledge teaching people stuff, and especially from having people that refuse to take structural changes seriously and thus leave us with all of these outdated schools that result in people that literally can't even spell their own name getting degrees because otherwise they'd have a 90% failure rate.

In companies IT is like the cleric/healer of a party... Healer: "Oh no, you misunderstand the situation. I am the healer, I decide who lives and who DIES!"

When well people learn?! NEVER MESS WITH THE IT TEAM!!!!!!

Thanks Rslash for making these videos. Its honestly a great way to pass the time and provides a nice outlet after a long day

As soon as the email addresses and new hire came up, I immediately knew the general direction that was heading. Would have loved to see the look on New Joe's face when he realized

i just refreshed for a new rslash vid, and boom here we are :') i happy now ty

@NowLeavingNormal

2 жыл бұрын

Awesome how you can always count on r-slash at the exact same time.

rSlash: "Welcome to r/TalesFromTechSupport, where someone tries to mess with the IT guy?" Me: "Again!?!"

How much you wanna bet that the only person they saw using social media was the social media manager?

Never mess with the IT guy.....

someone: messes with the IT guy rslash: we don't do that here

The Old Joe story is beautiful. And so happy that Old Joe did not let power get into his head. I wish him a well-earned, happy retirement!

I love tales from tech support. I’ve got one story. I get a ticket that the printer has stopped working. So I go over to the printer and the employee was an older gentleman. He wasn’t a ass like so guys are. He tells me that he just moved to this desk and when here plug in his laptop to the dock. Everything worked but the printer. I take a look and instantly knew what the problem was it wasn’t turned on lol. Yeah he was a little embarrassed about that.

Honestly, I just love it when idiots mess the IT guy and get busted for it lol

I'm betting that Old Joe got it in part, because he said "This way you won't have to change the e-mails"... Beat: "That's...a good point."

That last story is why I try to be humble about asking for help. There have been a couple times where I got pissed off about something being messed up, got super close to chewing someone out for it (all I did was grumble about it to whomever was nearby), and come to find out it was my fault. And when I DO find out it was MY fault, I laugh about it and thank the person for their help. If they're gonna laugh at me about it anyway, I may as well get a chuckle myself, right?

the fact the new joe try put the blame on old joe when the CEO demand to know how there was no backup old data, prove how coward the new joe was and old joe had backup in writing that he gave the new joe his email and if new joe just kept his email, he would still be work there

Story 3: I have 2 keyboards in front of me: one for my work computer, one for my personal. I also do random crap during breaks, and when I set it down, it's often on my personal computer keyboard. Many is the time that I couldn't figure out wtf is happening on my screen... because I put something on the enter or space keys. At least I can figure it out on my own though XD

DON'T MESS WITH THE IT GUY!!!!!!.........lol nobody learns this lesson XD I love listening to your videos everyday Rslash keep it up! :)

That last story is something I've done to myself. I was using my laptop for a customer demo and whilst setting up the keyboard was going crazy. I was running through my head how to disable it (remove the drivers or something). I went back to my bag to grab the mouse and found a Bluetooth keyboard, switched on. D'oh! Just in time though.

@alexkuhn5188

Жыл бұрын

After I read the “D’oh!” at the end I read the last few words in Homer Simpson’s voice and then laughed when I realized it.

I immediately started laughing when I heard "blocked marketing from using facebook." Knew EXACTLY where it was going

"Where someone tries to mess with the IT guy" Me: oh shi. T this is gonna be good.

With great E-mail comes great responsibility.

I wish both the social media manager and old joe a full life of health and happiness.

Last story remind me of our so called "cleaning staff syndrom"! We had a terminal where the controls for brightness and contrast sat on the buttom of the screen (CRT of course in those days). Swiping the screen with a cleaning cloth with your right hand clockwise you moved both controls to minimum. So when a lawyer's secretary called me because her terminal "didn't work" I asked if she already checked theise controls. Skipping the next insulting minutes on the phone I finally got the their office. Performing the same swiping motion counterclockwise with the left hand the screen lightens up the same speed as her face turning purple red.😈 Stating that turning the brightness control is not part of the service contract she signed the chargeable work order without contradiction...

I can almost relate to the first story. My boss is apparently an incredibly forgetful person, to the point where he even asked about a vehicle insurance that _he_ had signed in July last year and forgotten about not just once, but twice! So I forwarded both the initial e-mail he sent of the contract and the first e-mail he sent out of an update to the insurance where he asked "Does somebody know what this is? Nothing I have signed up for!", and hopefully he took the hint and properly archives it this time.

I love these tech support ones cause it just shows how much management are dinosaurs!

One time the new pastor came to church and had a issue setting up cables and projectors. I said I'll try to help but I only open and close the office. Then he told everyone I was the IT guy.

*Tales from Tech support.* These are some of my favourites stories

I genuinely don’t understand how peoples first instinct is to be absolutely vile to the person who has access to their porn folder

My god ! That first story! No social media presence now is the same as not putting Black Friday ads in the papers. Boss: why aren’t we getting good reviews and online shopping $$ anymore? SMM: because you had our team blocked for using social media! Boss: 😮

I was the Joe in a smaller scale situation. I was the Unix SysAdmin, and there was a Windows Server SysAdmin. We was at IT manager office, and he asked me about the e-mails I read everyday when I arrive. I spent 30 to 50 minutes reading they everyday. He demanded a copy of them. I looked to the other SysAdmin. He looked me. Malicious Compliance time. I included him in the list to receive a copy. These e-mails was generated at night by a dozen automated jobs in a dozen Unix Servers. It was backup report, security report, system report etc. I knew what to look for in each report type, so I was able to se the important items in seconds in each one. Two weeks later the IT manager tells me "I am receiving a lot of e-mails that makes no sense.". Minutes after this I removed him from the list to receive a copy.

Was troubleshooting a chainsaw for a neighbor, checked choke, oil and gas. All seemed fine so I pulled the start and it kicked into life. Astonished my neighbor exclaimed, WHAT'S THAT NOISE???

“This is the third time this month! I’m use to doing this.” I would’ve responded to the social media manager’s claim with “I’m sure it is. I’m sure.”

Somewhere I had already heard the middle story. I am glad you bookended it with other, shortish stories.

The only person who needs fired is that dinosaur of an executive

"Did not forward the alerts as requested but instead deleted them from his inbox without notice", oooh shit.

The last one about something sitting on the keypad... Well... I've done that... And felt like I should fill out the I.D. 10 T. Form because the error existed between chair and keyboard. Luckily, this was at home, but still... I B Stoopid!!!

Anybody else think that the person who was on social media all the time was the social media manager? As in the rule was made to stop the social media manager from accessing social media as the boss kept forgetting that that's what she was meant to be doing.

A marketing manager who doesn't know his company needs a Social Media presence? 🤦‍♂

Something similar to the last story happened once. An older sales rep asked me for help because any menu, or any window he opened would just close immediately. I went there to help and for a second I too was confused. Then I look and the charger was on the macbook's side, on top of the ESC key. The whole (small) office laughed out loud, including himself!

Being in tech support myself I love these ones

The moment I heard 'marketing' and 'social-media' I knew exactly where this was going.

R/Talesfromtechsupport my FAVORITE subreddit!

@mikkixo2242

2 жыл бұрын

And best of all. Minimum random feedback\stories from slash himself

"WaIt We PaY sOmEoNe To Be On FaCeBoOk"

"Block Marketing from using social media!" ...Oh no

I love at 6:00 instead of the given example he put in a KZread plug it caught me off guard and I went back and listen to it twice to make sure I wasn’t crazy😂

Regarding the first story, if we had similar blocks at our company (we work remote and don't use a vpn so no blocks for us), the entire company would be angry at IT as we're a marketing agency that does performance ads on social media. It would be hillarious if someone tried to do that.

The golden rule is: If someone wants something in written form while implying that it isn’t a good idea, you’re about to fuck up…

I don't think I have ever heard the phrase "In their infinite wisdom" used positively in my life, it's always a sarcastic dig at how someone thinks they are as smart as God and know everything, when they really don't.

Never rock the boat before you know EXACTLY what keeps it afloat

People who have never worked IT should never be in charge of IT

This is the first time I’ve been kind of early to an RSlash video because I listen to him before I sleep and today I woke up early and saw this :) Keep up the good work! Any other RSlash sleepers?

Hey Guys, regarding the second story. I am currently studying a business major and we have some of these douches in our university. So sorry for all people who need to handle these kind of crap people

Said it before and I'll say it again. If you think you're smart enough to mess with IT, you're not. And if you are smart enough, you won't

I honestly had the biggest smile on my face when old Joe got the position. That man so deserved it!!!

That first one about blocking facebook for all the company employees is THE EPITOME of corporate hypocracy. Everyone else at the company MUST be blocked so they do not spend company time on social media, but the CEO and the higher ups? Oh no, they are totally fine using social media when they should rightfully be DOING THE JOBS TOO. If they are concerned about employees spending time on social media then they should also not be spending company time there. I would have just casually called them all out and stated that "if you want this policy to be effective for the company, the staff to respect you and work hard, and to have this policy be in effect, every employee must be bound to it and the rules stated. No exceptions should be tolerated, else an exception MUST be made for ALL employees to mitigate any chance of discrimination." They want facebook banned on company time, they have to share that ban, or else they are being hypocrites and discriminating against the staff.

I had a similar incident to that folder thing happen to me other day. The computer was acting bizarrely while I was trying to use it and then I realised that the cat was sleeping next to the keyboard and had moved her head onto the number pad 🤣

All the thing on keyboard leading to weird behavior things remind me of when I was back in school. I was the person in my class that the teacher would ask if they needed some quick tech support and didn't want to involve the school IT department. Once my teacher was confused why their screen was black, and there was no output from the projector... the computer was powered off. It was a Lenovo Think**** (I don't remember the full name of it) computer screwed onto the wall, and it was usually always powered on, so they never had to deal with powering it on.

rslash: a guy messes with it guy me: i know were this is going

Last one. Threaten IT and you get made fun of BY IT

New Joe's ego was bigger than his original email address lol

Explaining to the dinosaur pretty much sums up my job description

Gotta make sure everyone knows the one who ordered the facebook ban is also the one exempt from the rule, that's gonna raise company morale >:)

Geeez, how many times does this need to be said??? DON'T MESS WITH THE IT GUY

7:00 envious of shorter email adresses. that has to be a new low in terms if status symbol envy

First story: after that I would have replied again to that full chain asking who else actually needs access to those sites given the marketing director is such a failure at his job he can't keep track of who works for him and what they do.

I worked at a software house that did the IT support for a mobile phone company. Our systems also blocked you from going onto any social site - or games - problem was, the mobile company did games, which we had to support - so some heated emails ensued. When it was all sorted out my boss pointed out a problem - "just wait until next month - the mobile company is rolling out in Holland - we'll be supporting porn sites - wait until security gets those requests!"