How does the lock lid work. I lock properly but still doesn't work. It works only when it wants to

can you possibly blend hot ingredients for a soup for example roasted tomatoes pumpkins etc?

Means it has a lock sensor. Must lock the lid and place it properly to make it work.

@MomciloRadovanovic

Жыл бұрын

Thanks, you are way more useful than the instructions and the ad!

I just both this model but upon checking, the blend system is not working.

@PhilipsHomeLiving

Жыл бұрын

Hi Rechelle. Thanks for reaching out to us. We are sorry to hear your blender doesn't seem to work. Can you please reach out to us via our social media pages, and elaborate a bit more on the issue? Please send us a video, if applicable. We'll be happy to help!

@PhilipsHomeLiving

Жыл бұрын

Hello Rechelle, we just wanted to check if you still needed any help? Feel free to reply ☺️

@marjmarj3928

Жыл бұрын

I just both today and also not working😢

I brought one from online just recrived yesterday....It is not working and I'm quite a little surprised that here everyone having same problem 😕

@PhilipsHomeLiving

Жыл бұрын

Hi Nahar. We're sorry to hear your blender does not seem to work. Could you possibly elaborate on the issue for us? That way we can have a look at it for you and try to help you out. Thanks in advance!c

@PhilipsHomeLiving

Жыл бұрын

Hi Nahar, we hope you're doing well. We were wondering if you were still experiencing issues with your device. If so, feel free to let us know. We'll gladly help you out.

Why is there a small hole on the cover

@PhilipsHomeLiving

2 жыл бұрын

Hello there Andrea. The small hole on the cover is part of the appliance's design. We'd recommend looking into the user manual here: to.philips/6056zgEcA for more information. Hope this helps!

I purchased my blender today. I have tried everything but can't get it to work?? What am I doing wrong

@PhilipsHomeLiving

10 ай бұрын

Thanks for reaching out. We're sorry to hear that your blender doesn't work as it should, and we would like to take a closer look to see how we can help out. Can you share the model number of the blender, and elaborate a bit more on the issue (does it not turn on, for example)? We hope to hear from you.

Where is the serial no. Located may I ask?

@PhilipsHomeLiving

Жыл бұрын

Hi Chester, thank you for reaching out. Serial number is imprinted on the label located at the bottom of the device. We hope this helps. If you required further assistance please consider reaching out to us via one of our social media channels. We’re available 24/7 on Facebook (to.philips/6051zAj7z) and Twitter (to.philips/6052zAj7M). One of our colleagues will then try their best to help you. Hope to speak to you soon.

@chesteragullana4104

Жыл бұрын

@@PhilipsHomeLiving okay..Thankyou very much.

I purchase online but it didn't work, problem motor not working

@PhilipsHomeLiving

2 жыл бұрын

Hi there, thanks for your message. Sorry to hear you're having issues with your blender. We recommend contacting us on Facebook (@Philips) or Twitter (@PhilipsCare), so we can assist you properly with your situation. We hope to hear from you soon.

@vhutaliblessings9449

Жыл бұрын

I just receive mine yesterday is not working

@PhilipsHomeLiving

Жыл бұрын

Hi Vhutali, thanks for your comment. We regret to hear that you're facing an issue with your new blender. Do we understand correctly that the device won't turn on at all? Please feel free to contact us via Facebook (@Philips) or Twitter (@PhilipsCare) and to send us a picture of the sticker on the bottom of your device + a description of the issue. We'd be happy to see what we can do for you.

Hi there I just bought this blender and it isn’t working what should I do??

@PhilipsHomeLiving

Жыл бұрын

Hello, Kawal. We are sorry to hear you are having issues with our blender. In this case we would like to ask if you could get in touch via social media, as we are better equipped to help you there. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website to.philips/6058Mb8yQ. One of our colleagues will be happy to help you further! Hope to speak to you soon.

@kawal1396

Жыл бұрын

@@PhilipsHomeLiving can you please which social media ?

@PhilipsHomeLiving

Жыл бұрын

We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). If you have any questions regarding this please let us know. Alternatively, you can always reach out to us via the contact page on our website to.philips/6053MbEBR. One of our colleagues will be happy to help you further!

Can I blend almonds and nuts?

@PhilipsHomeLiving

9 ай бұрын

Hi, thanks for your interest. You can! Do make sure not to use more than 25-75 g, and not to blend for longer than 30 seconds at a time.

Can I blend onions into this

@yawadahoui960

2 жыл бұрын

Sure you can

@yawadahoui960

2 жыл бұрын

Sure

Hi i want to buy it i live in selly oak, Birmingham

@PhilipsHomeLiving

4 ай бұрын

Hi there, thanks for your interest. Great to hear. If there's anything we can help you with then do let us know. :-)

Exactly you should have changed the blades

Where can I get just the jar of this?

@nikhilkunnath7999

Жыл бұрын

Pls reply

@PhilipsHomeLiving

Жыл бұрын

Hi Nikhil, thanks for your question! We'd be happy to see how we can help. Could you please let us know in what country you reside? Then we can look into the local availability of the blender jar. We're looking forward to your reply.

@nikhilkunnath7999

Жыл бұрын

@@PhilipsHomeLiving kuwait

@nikhilkunnath7999

Жыл бұрын

Hellooo

@PhilipsHomeLiving

Жыл бұрын

Please visit XCITE (Alghanim Electronics) or call them 180-3535 for assistance.

i bought mine yesterday and it got spoilt that very day?????????

@PhilipsHomeLiving

Жыл бұрын

Hi Kisakye, thanks for your comment. We're sorry to hear that your brand new blender stopped working - we can imagine how disappointing this is. Please feel free to send us a private message on Facebook or Twitter on one of our Home Living pages, so we can look into the issue. Hope to hear from you soon!

I just bought it and Its so hard to use

@PhilipsHomeLiving

2 жыл бұрын

Hello Simtholile, We are sorry to hear you are having difficulties using our blender, If you have any specific questions about our blender. Feel free to send us a private message on our other social media channels, such as Twitter (@PhilipsCare) or Facebook (to.philips/6052yZ4W0] Hope to hear from you soon!

@opbr-performance

Жыл бұрын

Can someone actually explain me how this works?

I just bought mine yesterday and it’s not working

@PhilipsHomeLiving

Жыл бұрын

Hi Juliet, thank you for reaching out. We're sorry to hear that you're experiencing issues with your new blender. Please consider contacting us directly by the phone or through social media. We'll gladly see how we can help you out with this. Hope to speak with you soon!

@PhilipsHomeLiving

Жыл бұрын

Hi Juliet, we're still happy to help you figure out the problem with your new blender. Feel free to reach out to us if you would like our assistance!

price plz

@Ahmed_editz503

Жыл бұрын

25 pounds or dollars or any currency

I just bought mine and it doesn't work at all ! So frustrated

@PhilipsHomeLiving

Жыл бұрын

Hi there, thanks for reaching out. I'm sorry to hear that your blender isn't working at all. This is something we'd like to take a closer look at: can you elaborate? Does the device not turn on at all? We hope to hear from you.

@aqillahazman7924

Жыл бұрын

@@PhilipsHomeLiving yes. It doesn't turn on at all. I've already use other plug outlet but still the same. It won't turn on.

@PhilipsHomeLiving

Жыл бұрын

Understood. As we'd like to check what can be done further, we'll need some personal information. Therefore, we kindly ask you to reach to us via our other channels (Facebook/ Twitter). Alternatively, you can also contact our local contact center, so that the options can be looked into. In any case, we hope to hear from you.

@aqillahazman7924

Жыл бұрын

@@PhilipsHomeLiving I've already contacted via twitter and they have responded to me. Thank you for your assist 💕

@PhilipsHomeLiving

Жыл бұрын

Great, Aqillah!

Thank you Philips team. I reported blender not working. I got immediate revert. Thanks for the support. Blender is working absolutely fine 🙂 now For anybody who reports new pro blender not working --- Note :: This Philips is with new feature - it contains double locking 🔒 1st turn close wise normally for 1st lock- later slightly press the jar and move close wise for 2nd lock you hear tik sound ---- later yippee Your mixer is magic 🎉

@PhilipsHomeLiving

11 ай бұрын

Awesome to hear everything is working out smoothly right now Akshatha! Enjoy the blender and also enjoy your day. :-)

Bought it today It doestn't working.

Saya baru beli online tapi sampai rumah kenapa tidak bisa hidup?

@PhilipsHomeLiving

2 жыл бұрын

Hallo. Terima kasih telah menghubungi kami, kami akan membantu Anda! Kami sangat senang jika Anda dapat menginformasikan kami jenis produk atau bantuan yang Anda perlukan, supaya kami dapat membantu Anda lebih lanjut. Kami menghargai jika Anda dapat menginformasikan alamat email dan nomor telepon Anda kepada kami, sehingga tim lokal kami dapat menghubungi Anda secara pribadi, jika diperlukan. Terima kasih. Kami juga dapat membantu Anda dalam bahasa Inggris, dan jika Anda berkenan, jangan ragu-ragu untuk memberi tahu kami.

@PhilipsHomeLiving

2 жыл бұрын

Hallo. Terima kasih telah menghubungi kami. Kami akan membantu Anda! Kami akan meneruskan pesan Anda ke tim lokal kami yang berbicara dalam bahasa Anda. Apakah Anda berkenan untuk memberikan nomor telepon dan alamat email Anda? Supaya kami dapat menghubungi Anda. Terima kasih.

🎉İNNOVATiON AND YOU🎉

It doesn't work

Help me Philips, I bought this blender today and It doesn’t work (2 clicks, security : all is well…)

@PhilipsHomeLiving

Жыл бұрын

Hi Valentin, thanks for your comment. We're sorry to hear that your new blender doesn't seem to be working properly, we can imagine how disappointing this must be. We'd like to take a closer look, so can you please tell us a bit more about the issue? Your country of residence would also be useful. Hope to hear from you soon!

@Val_bena

Жыл бұрын

@@PhilipsHomeLiving I'm from France. When I plug in the device, and I turn right the button the blender doesn't work.

@PhilipsHomeLiving

Жыл бұрын

Bonjour Valentin, Merci pour votre retour. Veuillez vous référer aux astuces sur la page suivante : to.philips/60533Shhc Si le problème persiste, nous vous recommandons de vous adresser au service après-vente. Vous pouvez le contacter le 01 57 32 40 51 du lundi au vendredi de 8h à 20h et le samedi de 9h à 18h hors jours fériés (Coût d'un appel local, sauf surcoût éventuel selon opérateur réseau.). Nous vous invitons également à faire valoir votre garantie sur la page SAV to.philips/6188G6Hbe Belle journée. Cordialement, L'équipe Philips

@Val_bena

Жыл бұрын

@@PhilipsHomeLiving Thank's for all !

@PhilipsHomeLiving

Жыл бұрын

You're welcome !

Saya beli di online tapi mesin tidak berfungsi dan sekarang baru di return sesuai alamat tertera dan mungkin belum sampai tujuan

I complained yesterday night about Blender HR2041/10 (Model No.: 3000 Series, Philips), as blender was not starting due to plug/socket issue. Technician/Service Engineer visited my address today and fixed the problem, and also illustrated well about the functions and safety precautions etc. I am very old customer of Philips brand and I have always found good standard products of this brand. Thank you Philips team

@PhilipsHomeLiving

4 ай бұрын

Hi, Kindly confirm whether the issue was resolved or not and share the service request number or the registered contact number.

@user-qy3dz4nv4d

4 ай бұрын

I appreciate your professionalism and commitment to customer satisfaction. Thank you for your assistance in this matter

@user-qy3dz4nv4d

4 ай бұрын

@@PhilipsHomeLiving Thank you, issue has been resolved now, and I have confirmed by email to Philips customer service team.

@PhilipsHomeLiving

4 ай бұрын

Hi, Kindly let us know if you need any further assistance from our end in the future. As of now we are closing your case on social media. Please feel free to contact on our toll-free number, "1800-572-1800,” from 9 AM to 9 PM, Monday to Sunday.

Bro it doesn't work

Saya baru beli online.. Senang sekali barang datang sekali coba ga hidup😭😭😭

@PhilipsHomeLiving

2 жыл бұрын

Hallo. Terima kasih telah menghubungi kami, kami akan membantu Anda! Kami sangat senang jika Anda dapat menginformasikan kami jenis produk atau bantuan yang Anda perlukan, supaya kami dapat membantu Anda lebih lanjut. Kami menghargai jika Anda dapat menginformasikan alamat email dan nomor telepon Anda kepada kami, sehingga tim lokal kami dapat menghubungi Anda secara pribadi, jika diperlukan. Terima kasih. Kami juga dapat membantu Anda dalam bahasa Inggris, dan jika Anda berkenan, jangan ragu-ragu untuk memberi tahu kami.

@PhilipsHomeLiving

2 жыл бұрын

Hallo. Terima kasih telah menghubungi kami. Kami akan membantu Anda! Kami akan meneruskan pesan Anda ke tim lokal kami yang berbicara dalam bahasa Anda. Apakah Anda berkenan untuk memberikan nomor telepon dan alamat email Anda? Supaya kami dapat menghubungi Anda. Terima kasih. Kami juga dapat membantu Anda dalam bahasa Inggris, dan jika Anda berkenan, jangan ragu-ragu untuk memberi tahu kami.

@nurbarokahkhasanah9938

Жыл бұрын

Sy skli beli dicoba langsung rusak turbinnya

Mines work why y’all don’t work it’s because you do not know how to use it.

Bloody noisey I tell YOU

Jar leaking after less than 6 months use

@PhilipsHomeLiving

Жыл бұрын

Hi Asher, thanks for leaving a comment. We’re sorry to hear that you’ve experienced leaking from the jar. We’d advise you to reach out to our customer service via one of our Social Media channels or the support page on our website. That way we’ll be able to assist you further!

brought it today IT DOESNT WORK

@PhilipsHomeLiving

Жыл бұрын

Hello, thanks for bringing this to our attention. We're very sorry to hear that your new 3000 series blender doesn't seem to be working. We'd like to take a closer look and do our best to assist you, so we invite you to send us a message on Facebook (@Philips) or Twitter (@PhilipsCare). We will then get back to you as soon as possible. Hope to speak to you soon!

@ntomzodwamahlangu3211

Жыл бұрын

​@@PhilipsHomeLiving Thank you , it is now working 😉😉

@TopTunez1

Жыл бұрын

What was the problem if you don't mind me asking? I bought it and it is not working 😕

@ntomzodwamahlangu3211

Жыл бұрын

@@TopTunez1 close the lid tight and make sure it there is kixi sound before switching it on

@fanuelripende5934

Жыл бұрын

I brought mine today it doesn't work then I returned it back

Don't buy, ordered one on amazon and it didn't work

@PhilipsHomeLiving

Жыл бұрын

Hi, Josiah. Thank you for your comment. We're sorry to hear the blender you ordered on Amazon didn't work. Could you perhaps elaborate on what this issue is? We'd love to look into this for you. Looking forward to hearing from you.

@josiahmahady2939

Жыл бұрын

@@PhilipsHomeLiving not much to elaborate on, since its a 3 piece blender with one dial. I set it up as shown on on box, turned the dial and nothing happened. Even checked a review vid to make sure I didn't do anything wrong. Checked my power source, the fuse, made sure everything was correctly in place and it just wouldn't work. Now I have to go through the pain of sending it back to amazon.

@PhilipsHomeLiving

Жыл бұрын

Thanks for your reply Josiah. Oh no, how disappointing that must be. The blender has a safety lock, and this feature ensures that you can only switch on the appliance if the blender jar or accessories are assembled on the motor unit properly. If the blender jar or accessories are correctly assembled, the built-in safety lock will be unlocked. Could you kindly check the parts have been assembled correctly and try again? You can find more information here: to.philips/6056zhtju We hope this helps, let us know if your blender still does not work, as we'll be happy to take a closer look ☺️

@josiahmahady2939

Жыл бұрын

@@PhilipsHomeLiving I'm pretty sure I didn't mess up assembling the 3 piece blender, but just for you I tried again. I made sure not one piece could even budge before turning it on. I even had different members of my family attempt to assemble the blender. None of this worked and I doubt it's my end that's faulty.

@PhilipsHomeLiving

Жыл бұрын

Thank you for trying this, Josiah. We would like to ask or product specialists to look into this matter. Could you kindly get in touch with us via one of our social media channels, so we can help you further? We’re available 24/7 on Facebook (to.philips/6052zh0ji) and Twitter (to.philips/6054zh0jY). One of our colleagues will then try their best to help you. Hope to speak to you soon.

This blender is very noisy , more than 100db , regret buying 😡

@PhilipsHomeLiving

2 жыл бұрын

Hi. We're sorry to hear that your regret buying your blender. For further assistance, kindly reach out to us via to.philips/6052zQygM or to.philips/6053zQyg3. Thanks!

DO NOT BUY IT GUY, IT'S NOT WORKING FOR ME LIKE OTHER PEOPLE

@PhilipsHomeLiving

Жыл бұрын

Hi there, thanks for reaching out. It's unfortunate that your blender doesn't appear to working as it should: can you perhaps elaborate a bit more on your experience? We'd like to check how we can help out. Thanks in advance, and talk to you soon.

@lovemdrfkr

Жыл бұрын

@@PhilipsHomeLiving we have what everyone else has done, also tried to unlock multiple time but the motor doesn't work at all. It's funny everyone here has the same problem but your team hasn't made a small tutorial video about it. I shall return it tomorrow

@PhilipsHomeLiving

Жыл бұрын

Understood: thanks for letting us know. We're sorry to hear this, and if you'd like, we'd like to check what else can be done. Therefore, we'd kindly like to ask to reach out via Facebook or Twitter: we'll then be able to do just that. Talk to you soon.