So basically xfinity should have designed this better. The previous router had grated sides and we never had an issue. This new router has been driving us CRAZY because the speeds are trash (10mbps or less). It wasn't until one of us touched it that we thought it may be overheating. We're going to try the fan. Thank you so much for posting this!

@DisplayReality

3 жыл бұрын

Just so you know. Call Xfinity first. They are upgrading ppl who have a certain speed of service to the new XB7 wifi 6 model. The 7 is white while the 6 is grey (ours). They told me its on backorder until Nov in my area but maybe you have better luck. The upgrade is free. :) but the fan does let me have a more stable no more drop out connection.

@carmelcream85

3 жыл бұрын

@@DisplayReality yes, that's the one we have. Unfortunately, same issue. The previous model we had (the thin, tall black one) had open grating on each side. Never got too hot and ran our devices with no problem. For reference, i have a 4K samsung tv, 2 laptops, 2 xbox 1S, and an Alexa Dot. We rarely use the wifi fo our phones because we have unlimited internet.

@carmelcream85

3 жыл бұрын

@@DisplayReality also, they're coming out tomorrow because the signal going in to the router is perfect, but once it hits the router it's garbage. We've reset the damn thing almost 4 times a day since we got it last week.

@DisplayReality

3 жыл бұрын

Yea there's a problem then. Hopefully they fix and even if they do these fans will make it cooler for a more stable speed. With these fans since they move more air faster... make sure to clean the bottom intake area as dust will accumulate faster. I dust mine once a wk for it to stay always clear and open. And the actual fan about once a month.

@cjvaye99

11 ай бұрын

the design works as intended. keeps breaking so you have to keep paying them money to fix it. genius!

Wow Awesome job !!! Thanks for sharing, you are really teaching others like me to learn.

Now I see your post which has more detail along my issue. And I found your added fan on Amazon, the exact you have. I was given this about 5 days ago as a replacement. The fan has never shut off and it's a little warm so you post is appreciated. So the fan is not blowing on the hardware, it's sucking air and the added fan is blowing away from the router? Got it! ";-Dx jack

I took out the 50 x 20mm fan and slapped a 120mm on the bottom because the higher pitch of the small fan was driving me nuts. Going to see if I can 3d print something to hold it in place and funnel the air more efficiently. Right now it's all just stacked on top of each other.

I followed your video did the same thing you did and it worked thanks much better an extra cooling fan perfect thanks

@DisplayReality

3 жыл бұрын

Awesome!

I used cable ties to secure a case fan to the top grill in back. I did this because I noted there was no other method of cooling but convection. Cheap insurance. And I don't have to worry about Xfinity tweaking their system and making my router obsolete (like my Netgear 6300).

My cut's off all the time and I unplug it and clean all the vents with compressed air. But I've never had an issue with other modems and Comcast has no solution, or at least when I've contacted them. thanks for the video.

@DisplayReality

4 жыл бұрын

Maybe you should get a fresh install on your line? I know they problably will charge you but if you have other option... Xfinity is the fastest in my area so I had too.

@latonyasmith367

4 жыл бұрын

what the f...k

I have had my XB6 for 2 years. Have had 0 issues except for Last night I believe it over heated. Last 24 hours the modem had consistently been disconnecting, then it will connect again after it cools. Thats what it seemed Iike anyways... I exchanged the modem today at the xfinity store. Got another XB6... connected couple hours ago...so far so good:) never heard a noise tho

I like the retro intro, and the audio level is same as your voice. Ty so much for not blowing out my speakers like most goons with their lame music and intro.

The successors, XB7 and XB8 the ventilation is at the bottom surface, and on the top surface of the unit with a fan near the base sucking air in when necessary. The XB8 uses about 16-18 watts continuously and fan only comes on if house gets near 80F so it can handle pretty high temperatures. It is currently 65F in the house and pointing a temperature gun pointing down at the top it reads up to 119F it's always like this 24/7 reliable. No big deal

The modem/routers need better cooling methods and should also include air filters. Change or clean air filters and these will last a lifetime or at least until there’s a major new technology. Heat hurts electronics. Dust causes slows down electronics heat removal.

I have a pc fan on the bottom with the router laying sideways and it works great

I had this same issue out of mine. You couldn't touch the outside of mine. It would straight burn your hand. Called Xfinity and got a new one and it doesn't get quite as hot but still hotter than it should be. They do it on purpose. They know what they have and what they're doing

@DisplayReality

3 жыл бұрын

I just got a new Asus router wifi6 for my setup. As even on the xb7 I would get 2 rooms away drop outs. I know what you mean...

Got one of these this week, the built in fan is annoyingly loud... probably going to buy a modem before I try this though.. ha!

@DisplayReality

4 жыл бұрын

The Xfi Xfinity modem? If its loud get it replaced. On reddit there are reports that if its loud its faulty. Many reports. My modem is silent but if I put my ear I can hear a small fan. Mine does heat up with more than 5 connections. With this ac infinity it has made my wireless speed stable with less drops and way cooler...

@midlevelgamer

4 жыл бұрын

I'd rather have the fan be loud. It doesn't do shit

This is a crazy solution!

Cox Routers have the same issue, I build computers so I know how crucial it is for electrical components to be cooled, Got 2 old PC fans that were laying around, Made a custom stand with one of the fans on the bottom, and then put a fan at the intake side aswell, It wont ever exceed 63 - 70f now, These types of Routers/Modems have terrible cooling, And also can be a result of internet outages in your home when using the internet for a extended period of time, For those wanting to DIY a cooling setup, It is very easy, Just get a couple 80mm - 120mm fans off of amazon that Can be powered by USB, then either tape them onto the modem or use some Double-Sided Adhesive Tape and mount them to the router top and bottom, Then to make a stand so it has clearance Get a few rubber stops and put them on the bottom of the fan and screw a long self tapper into the rubber stop, And your all done! *Side Note* It does sound like a lot of work but it is well worth it and it helps with improving internet speed aswell since the device doesn't have to work so hard.

You’d think the company could have installed an internal fan FFS. Thanks for the tip though. I also flipped my modem on its side so there’s nothing obstructing the airflow

how many volts/ watts is that fan would be better at base and a light foam filter

They just updated my modem and gave me the one in the video. And it hums and gets warm..This not even over a month..I was happy with my other one with the lights! I couldn't do all you suggested with the fan in the back. And getting through Xfinity is terrible!!!!

@larissaaddison2742

3 жыл бұрын

The same exact thing happened to us! Old modem sometimes had a slight high pitched sound, but this new one has a loud fan humming sound and is hot to the touch. I hate it! Lol.

Great info but I would only do this if I notice improved results. If there's no improved results Id rather let it break so comcast can send me a new one for no extra charge to me.

@DisplayReality

3 жыл бұрын

True. 🤣

Disable the 5GHZ WiFi. That’s what causes them to run hot and interferes with DOSCIS channel locking

I have this router and it was decent for the first week or so, but then it just started dropping to crazy low speeds, i took speed test and a one point it had reached 0.02 down and 0.04 up. When I restart the device and let it cool down it usually is okay for around 5 mins but then the router heats up and the speeds tank. I’m hoping this works for me because i’m not sure what else would be causing these speeds

@DisplayReality

2 жыл бұрын

Also... Try to keep it clean. I need to vacuum the vents of the router every 2 wks to be sure they are clear. Now I never have a problem. Too bad we need to go thru this. But this the best speeds in my area so I need xfinity.

Thank you for sharing. Xfinity modem fan is working but making noise. How I can reduce noise?

@DisplayReality

2 жыл бұрын

I had my Xb6 replaced with a xb7 plus I still use my fan for no throttling. But I do clean it out regularly with the keyboard vac. What kind of noise? Maybe it's the small internal fan that loose? Or is it an electronic sound. Like a click. My xb6 had that. Kind of like it was starting to flex the plastic due to heat.

@raffitchakmakjian

2 жыл бұрын

@@DisplayReality I just got this modem yesterday. The noise sounds like a small laptop. It's a constant fan noise, it throttles up and down every now and then, just like a laptop. I don't think I've ever had a modem/router combo with a fan inside of it until I switched to comcast. The guy assured me there were no gotcha's so I signed a one year contract, then I get this polished turd of a gateway. This is a design issue. I'm surprised yours has no noise. My house is virtually silent at bedtime aside of the constant drone that is my gateway.

I pay for 400mbps download and I only get 10-50mbps download and 5-12 Mbps upload they said by me upgrading to the xb6 from the xb3 I would get faster speeds I still get the same speeds Ethernet or on wifi

Mines 2 days old, I’ve had to restart it over 20 times because the internet connection keeps going out, just temped it and it’s at 144 degrees 😂 last model worked way better

@DisplayReality

3 жыл бұрын

144?😬😬😬... lol I know what you mean sometimes the older ones work better. Just make sure the vents on both sides are clean as much as possible

Have the same one and was wondering if I could buy a netgear modem and connect it and would it increase my speeds? My ISP's download speed goes up to 250 mbps but I get really bad speeds.

@DisplayReality

4 жыл бұрын

You should be able to if that's what you want. Before I had a Netgear modem and Nighthawk wireless router when I was at 250. But since this deal for me was free unlimited if I got the Xb6 so it was a no brainer for me... but call them and ask for the new white version 2020 edition modem. I'm in the process of getting mine. It's a free upgrade.. maybe still rolling out.. it's faster and cooler supposedly according to them at ces 2020.

@KuyaArbee

4 жыл бұрын

Viktors Reality whoever designed this gateway modem is literally stupid.... overheating?? It’s 2020.... just use your own router and modem

@DisplayReality

4 жыл бұрын

Yea... the fan must be super small in there... LOL... it dosent even move toilet paper.. LOL

Just picked this one up and its really hot. Way hotter then it should be. Considering buying a modem and ditching this stationary heating pad. Our service keeps dropping every 30 minutes or so. Very annoying.

@DisplayReality

4 жыл бұрын

To be honest same thing happened to me. My Xfinity modem would fluctuate every 1hr or so. Speeds would be great then slow down. Especially when it's over 100f. With this fan Now I'm never over 93f around there. Now I get stable temps. But Xfinity announced a new modem at CES 2020. It's free to every Xfinity subscriber. Have toubseen it? All you got to do is call them and request one. IL make a video on it. Its faster and cooler supposedly... try that. But a seperate modem and wireless router is an option too. I had both netgear modem and wireless routers before I took an Xfinity deal for unlimited internet..

@terryfredrick5149

4 жыл бұрын

Going tonight to swap for a new one. If this does not work i will have a tech come out. Not sure what a tech can do for equipment that overheats lol.

@rbradaigh

4 жыл бұрын

@@terryfredrick5149 You can buy a lot of fans for the cost of a modem.

I just took it apart and it air cools....when they come work on it I put it back together

@JimmyChangaification

4 жыл бұрын

How do I take this thing apart?

@LifeofAedan

4 жыл бұрын

Same haha

@LifeofAedan

4 жыл бұрын

@@JimmyChangaification remove rubber feet. Don't touch left side when cover removes.

@peterharrison5115

4 жыл бұрын

@@LifeofAedan I took off the rubber feet expecting to find screws under them, but nothing. I tried (gently) to pry off the bottom plate, but it does not seem to want to come. What next?

I suspect they just make their newer devices as cheaply as possible. I've noticed the new 4K DVR box is just as bad. Uses a loud tiny fan as well with excess heat on the case.

@DisplayReality

2 жыл бұрын

There is a newer xfinity modem above the xb7. Xb8?? I'll look for more info.. I hope better thermals.. it looks smaller.

How thick velcrow tape do you use?

@DisplayReality

3 жыл бұрын

Half inch velcro. I am getting the new xb7 and will see if it's any different... plus if fan makes a difference. The xb7 is free if you call for the upgrade. All free.

@alexsuarez974

3 жыл бұрын

@@DisplayReality oh ok thanks, do a review as soon as you can. If it has the same problem most likely not upgrading. But I hope the overheating issue gets fixed

There is a fan in the bottom, it has probably stopped working (Burnt out)or is clogged up

@DisplayReality

Жыл бұрын

I have opened mine up. They are small. Plus the more connections the more heat. It's so low in power plus the fan heat vents are so small

lol i already did that before looking up what others are doing. The back is the perfect size for an old 80mm case fan. I just spliced mine in with an old 12v landline power cord and strapped it on with a couple rubber bands(cuz i was to lazy to find my double sided tape) I found this funny because cox has really bad service in my neighborhood (and a natural monopoly). I constantly get packet loss when gaming. When ya call cox they ALWAYS SAY looks fine on our end and want me to pay for a tech to come out.

@DisplayReality

4 жыл бұрын

LOL... so true. When I call for an issue they always say that too... kind of funny🤣 and kind of😡 at the same time...

@MrGeneification

4 жыл бұрын

Xb7 (white) modem is out now and fixes this issue. Plus it has WiFi 6 and better WiFi range. They can send you a replacement/ upgrade for free if you request it.

I have one of those modems the fan is blowing out hot air it sounds like the fan is noisy I think it’s going to burn out

@DisplayReality

4 жыл бұрын

Get it replaced. Also.. in case you didnt know. At CES 2020 Xfinity announced new White colored base wifi stations. Old ones are Grey... They are free to all Xfinity subscribers. Many dont know. I just got to go and get one. So try that. It's faster they say.. hopefully cooler.

@KuyaArbee

4 жыл бұрын

It’s actually a router and modem combined called a gateway..... and it’s absolute shit

I should've tried to find this video sooner. Had this gateway for like a month and it has already ruined itself from over heating.

@DisplayReality

4 жыл бұрын

Hi... try and call Xfinity. They are exchanging to new White casing wireless routers free. you need to ask for it. I haven't yet but I know this to be true. Could be also only to high-speed customers I don't know.. dosent hurt in asking. Its Faster and supposedly cooler. It looks the same other than it being White while the Old is Grey.

@midlevelgamer

4 жыл бұрын

@@DisplayReality thanks I will. Not sure how to reach a real person with the limited capacity at their call center tho.

@DisplayReality

4 жыл бұрын

Yea.. I tried twice... message said over 45min hold... I Noped right outta that call!... LOL...

Will a hot modem cause my games to have ping spikes?

@DisplayReality

4 жыл бұрын

While I dont think high temps will cause that. But I did get slower speeds at higher temps. Like if the processor throttles at higher temps. (The processor in modems, some have single, dual or quad core chips that handle the info etc..) even my netgear modem that had side grills for air to vent I still needed to put a fan to cool it and I get better performance.. depends alot on your speed and in home interference.

Why not just rest it in its side so there’s more air flow?

@DisplayReality

Жыл бұрын

The built in fan still is so small... I do have some rubber pegs on the bottom for an extra bit..

Why is the stupid modem a space heater?

I will not upgrade to this model.

@DisplayReality

4 жыл бұрын

Xfinity just announced a newer wifi 6 faster varient of the X6. Free upgrade to all X6 customers!! I'll be getting it soon..

Above 100??? Sounds unsafe to me- Like why would Comcast or Xfinity put out a modem that heats up that hot on the outside when probably those modems are used around children and the elderly just curious I think you’ve really shown how really hot they can get- Let’s hope nobody gets seriously burned touching that

@DisplayReality

2 жыл бұрын

It's probably due to the internal fan being so cheap and low power in speed. That's why this fan helps. But true I don't know why Comcast would not check this. Lots of comments on how hot it gets..

I got a small AC unit you can fill w water not to loud blowing right on it so I'm good 🤣

@DisplayReality

2 жыл бұрын

Careful with the moisture but hey... if it works it works... nice!

Is it any less hot in bridge mode without radios turned on

@DisplayReality

4 жыл бұрын

Do you mean separate wifi 2.4 and 5ghz signals. I saw no difference with that. Its still hot.

@maskedviperus

4 жыл бұрын

@@DisplayReality no I mean with the wifi radios disabled and using my own router....bridge mode

@DisplayReality

4 жыл бұрын

Oh... I don't have a seperate wireless router to try.. sorry. But you would think it would be cooler since less stuff going on. But I'm sure it still depends on your speed package. And amount ofbtraffic you generate.

@maskedviperus

4 жыл бұрын

@@DisplayReality I'll have these answers shortly. Package is out for delivery

@maskedviperus

4 жыл бұрын

@@DisplayReality netgear r7200 as router and primary ap, Cisco 2600 for IoT network

Well, call me mouthy. This is the 2nd posts in several hours. I hope you are still monitoring them. I am going to take your advice and buy the fan from Amazon. Must be the same one. Doesn't the pull on the built in fan from the power of the adapted fan do damage or race the little fan beyond limits? Hello? I hope you are here. lol

@DisplayReality

2 жыл бұрын

Low or med would be fine. But on high does seem to lower the temp alot more I have found. I still use my xb7 with this fan and on Hugh for over 1yr and no issues...

My internet goes out at random I think it's because the modem overheats is that the reason?

@DisplayReality

3 жыл бұрын

Could be. If it gets too hot it will slow down. Make sure bottom grill is always clean. The fan would help. Good thing its pretty cheap..

@Kitkat5335

3 жыл бұрын

This is the problem. I have this same model and typically when I start seeing issues with connectivity it is due to the unit being extremely hot. Honestly, this video seems to be showing one that has a fan failure as my unit has enough suction to hold up a piece of paper, but the problem is the vents can very easily get clogged due to dust particles. I have birds, so dander is typically the culprit meaning I have to clean the vents on the regular or...well it overheats and will do a restart causing net to drop. When it works, it works well...but the overall design of this modems cooling system is flawed meaning it is prone to getting clogged, having failures, or in some cases even bricking the unit itself. Anything that can't easily cool itself passively or with its own internal cooling within a reasonable temp range really shouldn't be considered a mass customer product =/ A shame that to keep it well within operation one has to attach a better fan. If I owned it instead of leased it, i would go as far as to add better airflow to the case itself....but alas.

Lmfaoooo! What a joke of a unit! I have an ASUS router and it’s never hot and 2 years it’s still reliable

@DisplayReality

4 жыл бұрын

My netgear router had alot of holes and vents even a thermal aluminum heatsink... LOL

@KuyaArbee

4 жыл бұрын

Viktors Reality facts! That fan is there for lazy internals..... idiots tried to offer an XB6 modem lol I’m like no thanks I’d rather pay 💰 a little to use my reliable hardware than their POS in house hardware....... 💁🏼‍♀️💁🏼‍♀️💁🏼‍♀️💁🏼‍♀️

We had a cable problem with our telephone pole’s recently so there was a dude to come out here and work on the lines because our wifi was out. Keep in mind we had amazing wifi before this happened we run 1 ps5, 2 ps4s, 5+ phones all smooth as butter plus anyone that comes over no problems we loved our wifi. As they were fixing the lines they gave us a smaller wifi box and stole our good wifi box from us claiming its “better”, “smaller is better” is what the dude said. But its the same one in the video. Let me just say ITS COMPLETE DOG SHIT i cant play any thing without nonstop lag. I want my old modem back but they took it 😢

I experienced this issue eith Xfinity just as CenturyLink knocked on the door to offer me 1gb fiber up and dowb for a lower monthly cost. The issue is Comcast who has been slowing down the proliferation of broadband for twenty plus years. Xfinity modems are cheap junk. Coax internet is antiquated trash. Comcast does not want to invest in network upgrades while bleeding customers out at a premium for old world performance. Comcast would rather invest money in lobbying so that they can be the gatekeeper and monopoly. Comcast is a greedy reason why communities the United States are slower in innovation, business growth and education overall in the world. Therefore, I'm happy to be free of Comcast

A 9:22 video Jam-Packed with 3 minutes of info!

@DisplayReality

2 жыл бұрын

🤣Thx for watching...

Bro just take the bottom vent off and lay it on its belly where the large vent is facing up. Just dust it out once in a while or put a less restrictive vent/dust screen on the bottom

@DisplayReality

Жыл бұрын

I just got the xb8.. let's see how better it is.

@JohnDoe-ih8xu

Жыл бұрын

@@DisplayReality i just got one too, took the bottom and top off and the fan doesn’t even kick on anymore, it just passively cools. It has a pretty decent heatsink on it.

they basically re-branded these shitters and renamed them Panoramic. Smh i miss my old modem

It should not be hot in the first place. This is a router, not the fricking computer !!! What are they even running there that they need so much power? Do they decrypt and analyze all our traffic by using routers and out electricity we pay for?

1) that is not a heat gun. That is a infrared thermometer. (heat guns produce heat, not detect it) 2) fantastic vid. 3) comcast sucks. Xfinity sucks. Yes if its the only thin in the area its what you deal wtih , but honestly its garbage for the price. And then add on the data caps, paying extra to remove them, just nonsense ways to bleed your money.

@DisplayReality

2 жыл бұрын

I meant to say infrared 😆 I have been hearing these Xfi boxes overheat too much .

these are a cause of house fires

@DisplayReality

3 жыл бұрын

😬

CFM bro lol

Two ads and a long intro👎

@DisplayReality

2 жыл бұрын

Ads I don't control. YT does all that. I don't set up length nor type. Intro is my channel so don't watch my videos then. Thx for the dislike...

Stop having music in the background. It's distracting and irritating. Just talk.