This is sad and not right. . .My spouse and I are near 60 years old and want to travel small like you two are in our retirement. We considered an airstream bambi, but I am rethinking this idea now. You two are young and you WILL recover eventually. Nothing should die in a camper. Good luck and best wishes :)

If you ever sell your Airstream, who ever buys it, they may not have any issues for a long time because you have worked out all of the issues. This is why it's better to buy used RV's because the previous owners already worked out and fixed most of the issues since brand new RV's have a lot of issues.

Wow. I sure hope Airstream makes this right for you guys. And I’m so sorry to hear about your hamster!

Thank you for making this video & I'm so sorry for you two & your countless issues. Truthfully, I found you through research on airstream - because we were considering one...but not now! Thanks for the heads up. I wish you well & pray they make it right for you... what a disgrace. Sorry about your youyour lil hamster too.😔

$56,000???? They got you! That’s crazy expensive.

Ahh, you know you can lift the cushions, open the cover and SEE what is leaking on the water pump. (Ducking)

Thanks for sharing your experience...I'm glad to know how things are progressing especially since I had been considering an Airstream. I highly recommend a legal firm called Taylor & Hodges. They specialize in the lemon law and if Airstream isn't going to make it right voluntarily, they may need to be forced to make it right. This legal firm helped us many years ago when we had a Ford that was a lemon...in the shop multiple times for major issues and was dangerous to drive. It caught on fire on the busy 405 freeway with a child in the car. We drove it for 3 years and got most of our money back. I hope you post more videos on how things are going.

I am also under a lot of stress due to the base camp leak.

Thx for the review!

Any update? I see this was posted 7 months ago. Thanks for sharing, hope they are working with you to make it right. It is definitely giving us pause and something to consider when deciding!

Im looking other direction after this video

Sad to hear about this. With Diana being pregnant, please take extra precautions.

Checkout the Lemon Law

You need to call out the dealership that sold this to you

Thanks, this was very helpful,

I recommend a Trip to Jackson Center, have the factory service department take care of your problems. My 2017 Flying Cloud has been serviced there twice for routine service and some upgrades, and they took care of our Airstream service needs. Your Carvel has some obvious plumbing water leaks and propane leaks that need to taken care of.

Sorry about your Hamster

Its good to learn about the things we buy BUT at the price... Airstream should definitely back up their products and service!

Thanks for the video I would never buy a airstream, sounds like too many problems. Don’t wanna take a chance

First thank you for this information. My wife and I really like the airstreams and want to consider it for our purchase. BUT, for the steep price point of these trailers, Airstream really needs to slow production and re-evaluate their quality (or lack of) control on EACH unit that leaves their plant. I just signed up over on the Air Forums to get information and an idea of customer satisfaction and issues (we like the basecamp 20x or FC23). Wow, was amazed of the many others calling out issues with their new trailers. Disappointed in hearing this.

wow ! Im very surprised Airstream has a good name the past and is top of the line this never should happen something that cost over $56k , that is the reason why you buy a Porsche or Mercedes you buying quality , Im in the market for a Airstream but now im thinking twice . thank you for the information and make then give you a new one .

oh no. Makes me nervous about our Globetrotter order.

That's a real shame. I expected better quality out of Airstream.

Lawyer, Lawyer, Lawyer, Lawyer will get things done ✔ 👌 .... SAD, to say it, but, it's the truth...3 months 😢 NO!!! BEST WISHES 👌 👍 Hope thing's get done very quickly... The man that's trying to build-up my credit score from Indianapolis 🇺🇲

Sorry to hear that guys, god bless you both.

Wish I could afford an airstream...

It would worth your $ to buy a trailer if you have time go camping at least once a month for the next 10 years! Rental fee cost about $200/night. Says you go camping 3 days every month. That’s $600/months = $7,200/year. You do not need to worry about maintenance, repairs, registration fee, insurance etc.

First off I'm so sorry for the loss of your hamster! We had ours (Mario) for 3 years and it was part of our family. This video is so disappointing, because we have been looking to get the same model. I hope all your problems get resolved and you are able to enjoy it for many years to come.

@Mademoiselle238

2 жыл бұрын

Don’t let this video discourage you from Airstream. Airstream backs up it’s name with service. There are tons of satisfied customers. They been around for 90 years. Seems like maybe these retired” 25 year olds wants free stuff.

So, since this posting have you heard back from Airstream? Ive been considering to get either the International or Flying Cloud. How they rectify this says a lot about the company. Do they care about their reputation or are they just interested in selling units? What dealership serciced your unit. Sounds like they are a major part of the problem.

What was the final outcome?

Whow helpful

Pretty sure you could sell it to someone that is used to camping...

First in for most. Thank you for your videos thank you for the special bond that you both have and the love that you share. Amen. I was thinking about purchasing one of these and driving to Montana and throughout the country. What are you doing as of the end of March . What has happened since January were you able to return it.? Everything happens for a reason. You will learn and grow from this and you have already. Thank you respond when you can🙏🏼🌞🇺🇸

Cross airstream off my list , for my new trailer. Great info.

Holy crap!!! Thank you

Sorry guys!! Airstream should take care if you. Take it to Ohio the main factory.

Scares me about airstream. I thought they were the best trailer and really like them though I have never owned one. I hope they refund you.

Keep on them, don’t give up!

Omg. Thanks for making this video!

Finally a great video with how you really feel about their product, as compared to all these other videos with owners protecting the company 👍👍👍👍

What Dealership, so I know not to go to when I'm ready to buy.

That's horrible! I'm so sorry you are dealing with this.

I saw your other video and thought it, but didn't write it, but I feel compelled to now. ANY RV is going to have its issues and if you aren't handy with basic repairs, then buying an RV is a really bad decision to make. The things you are describing aren't that big of a deal to find and repair on your own. If you rely on dealerships or the manufacturer to fix basic things then you are going to be very disappointed in owning any RV. Airstreams quality is better than most.....if you don't believe me, just do your research on the other manufacturers and you'll see in the real world what happens with lesser priced RVs that are made in a very fast production facility.

Hey i paid 500 k for my a class and had problems Welcome to the club

@douglascampbell9809

3 жыл бұрын

@Hynea Driving these things around is like a continuous earthquake. The best campers don't have do dads. There is a couple I follow who live full time in a 1988 13ft Scamp. They have remodeled the inside twice I think. The first things they ditched was the propane cooker, sink and bathroom. They live totally off grid with solar panels and a mini wood stove.

So sorry about your experience and health hazards, seems like they are too busy selling and not enough staff for customer service (this comes from personal experience with my bambi 16ft and now my serenity 23ft.). good luck and hope it all works out.

Airstream was bought out by a big corporation, now their pushing out junk. Remember when AMF bought Harley and it turned into complete trash.

My brother-in-law has an old Airstream he purchased used and basically rebuilt. Rivets coming loose, missing, etc., are a constant for him but he took some classes during various Airstream rallies so he's confident he can work on most issues while on the road. I watched another video not long ago with a family towing an Airstream. Brand new, first trip, double digit rivets popped, part of the dinette pulled away from the way, bathroom cabinet fell off, you name it. I think his video noted 10-major things that Airstream needed to fix. As noted below, simply because you are paying a ton of money for a trailer doesn't mean you are getting quality. If you want to pull something small, check out the nuCamp t@b 400. Unlike your Airstream, the 400 has a separate bedroom/dinette area and I think the 2021's start around $43k where the 2021 aravel 16rb starts at $70k. Insane money

Sad but good video. If I were you, without a doubt, I'd be taking a road trip to the Ohio Factory. Seems like RV Dealers aren't any better than Car Dealer's. There are those that will bend over backwards to do the right thing and others who forget who you are once you hand them the check. You need to let the Dealer know you're going to go public with their info and do your best to put them out of business. And I have been seriously considering the BaseCamp 20X.

Just leave it at the dealership and don’t make payments. Sue them for the hospital bills.

Supposed-ly

I feel you guys. I actually left a comment on your other video "5 things hate...", after seeing this video, no way am I buying that Airstream. Seems after seeing many other reviews on airstream trailers, they are plagued with problems, and being so expensive, that sucks too much. Seems quality in the last few years has gotten really awful, because older airtsreams had less issues. Thanks for posting this, helped me to decide NO AIRSTREAM for me 😎

That is crazy! I’m so sorry for you guys. I’m sorry the hamster died but your wife is pregnant and you have a dog!!!!! I hope Airstream makes this right but I doubt they will just allow you to return it. Good bless you and best of luck! 🙏🙏🙏

Oh wow, I am so sorry this happened to you. That sounds awful.

Our Bambi is over 20 years old. We bought it a few months old in 1999. Only issue we’ve had since we bought it was the water pump leaking similar to the one in this video. Nothing else has ever broken to date. Quality is down because greed for profits is out of control as they rush these Airstreams out as quickly as possible. We have a friend that bought the 30’ classic in 2019 and is selling it due to all the problems. Imagine buying a car for $55,000 or over $110,000 and reading a commenter say they all have problems

Wow sorry to hear that I hope airstream makes it up to you both.

OMG. This is so disappointing. We have a Bambi 20 and we’ve had a couple of issues but nothing like this. The fact that you lost your hamster is the bad but Diana being pregnant again s even worse. Call airstream mfg and talk to them about this because maybe your dealer doesn’t know what they’re doing. I wish you all the best and hope this turns out great. We hope good blessings follow you.

That is very disturbing.

Wow not good. We had an airstream for 8 years...no major issues...loved it....in saying that i would be flipping out if i we re you and driving it to Jackson Centre Ohio to get if fixed properly or for them to give u a new one......I wouldn’t be using the dealership that failed u in ur last repairs.....

This is life and death with the propane leak

So sorry to hear that you're still having issues with your Airstream trailer. And sorry to hear about your hamster's death. That's so sad. (We're hamster lovers. Since my wife has allergies to all other furry animals, any hamster that has lived in our house has been the luckiest hamster on the planet!) By now (6 months after you posted this video) I sure hope Airstream has made things right with you. Thanks for posting.

What is the dry weight of your 2020? I am getting different sources either saying it’s 3200 lbs or 3500. I understand that the 2022 version is 3500. Why the weight gain? Thanks!

I was told by others that the quality of air is not what it used to be

Real sorry to hear about this....want to help....suggestions, perhaps you have done these things, if not....contact the attorney general/consumer affairs office in the state where you bought it, let the dealer know you made this video, get a legal consultation from an attorney in the state where you bought it to see what the options are, contact the finance company to see if there are options. Sadly you may be stuck, hope not, you are both good, enthusiastic, people. Keep posting, there is an old saying “the squeaky wheel gets the grease”!

Sorry for your luck..but you do need to learn to fix some things....the leaks happen in trailers..sometimes you hit a bump when driving and loosen a hose that causes a leak..this is not Airstreams fault. I do hope they fix everything for you..maybe you need to talk with the mechanic and ask what to look for if the propane alarm goes off or water starts leaking..etc so you can try to fix it and still enjoy your trip.

@VineV-Dutch

2 жыл бұрын

Euhm NO! That's just poor craftsmanship. Hoses must be able to sustain bumps and vibrations. That's going to happen when towed. Especially for that price. I was in Europe: the craftsmanship there on trailers and caravans is much, much, much better. How come they can do it, and Airstream not?

@blueridgeocean

2 жыл бұрын

Wow, he probably spen over 100k after tax and all, so where are you coming from? A toy hauler with no warranty?

@blueridgeocean

2 жыл бұрын

Let me put it in perspective. You buy a new car off the lot let's just say a Subaru. You drive it and hit a pebble in the driveway and your gas line starts leaking. Or your car starts leaking water whenever it rains or your reverse cam breaks or your door latch breaks. Or whatever you bought a new car not a used one so yeah I'm sure you'll be mad af.

You pay a premium for an Airstream and you expect to get a superior product and service. I guess not. Thanks for posting this and I hope Airstream takes care of you and you post a follow-up. Otherwise, Airstream is going to deservedly lose a lot of sales.

Thanks for the info btw FAM !! YA'LL SHOULD LOOK INTO ORGONE PYRAMIDS !!

Update?

Hope you hired an attorney

It's like any company they treat you right until they sell you.

Wow !..........was going to buy a new Airstream next month to travel all over North America, Guess I'll look at other options.

The corner water leak you just filmed also happened to us with our 2019 Bambi 16RB. Airstream's service center in Jackson Center, OH diagnosed it as the water pump's small, round pre-filter's mesh screen (see, the clear / see-through bubble cap next to the water pump in the box under your road-side dinette cushion) being coated in "lime scale" after one summer season. They said that in addition to using a quality water filter, you must clean the pre-filter screen yourself a couple times a year as preventative maintenance using CLR or the like. (We were never told about this during orientation, however.) The leak from under that corner of the dinette bench has stopped for now, and we will clean it out regularly.

@chamelisa

3 жыл бұрын

Thanks for sharing this information! We get our Airstream in a few weeks and I’m learning what and what not to do. I want to reach through my screen and fix their bathroom roller shade. I think it’s just like the household roller shades. There is definitely a need to be proactive and handy with fixing things to minimize further damage.

This airstream cost equivalent to a bmw.

The propane leak though. Good to know.

I guess airstream is off my list. Thanks for the information. Sad, I’m a hamster lover too.

Haven’t decided if I want to subscribe yet. Like others have said the content around the Airstream was what drew me in, but many videos are off that topic now. Channel needs to focus on that to build subscriber base...then you can add in other content. If content is not focused people won’t subscribe. Also, watched the video about answering subscriber questions. Interesting answer on why you got the Porsche. I do think the Tacoma was a bad choice for a tow vehicle especially since it had a 4 cylinder. Plus you needed a weight distribution hitch. The tongue weight of the RV plus whatever you may have loaded in the bed made your front end too light and therefore induced the swaying. The Porsche will do better, but I would have opted for a full size Truck like a Ram Rebel with tow package. Porsche is nice, but it seems you guys got here by saving money and being smart with expenses. The Porsche cost to own is going to put a dent in your budget, but it looks like you guys have good positive cash flow so go ahead and enjoy. I plan to tow a Caravel 22FB with a BMW hopefully later this year when I can get ahold of one.

@thejopfam

3 жыл бұрын

dollaride thanks for your opinion! If you don't subscribe, at least follow us on IG. And you are right for the most part 😄

I'm glad I saw this. Looking to purchase a trailer and Airstream was on the top of the list. Please post a video of what happened! Did customer service take care of you? Or are t=you out of luck because I will not buy if they don't take care of these issues and/or refund you.

So did Airstream make it right?

Damn. Would they take it back? Look at the geopro or no boundaries trailers. I’m super interested in those since they seem to be the higher quality light weight trailers that are readily available right now. I have Jeep Grand Cherokee and have limited selection on what I can tow.

@teejay9483

3 жыл бұрын

I keep warning people that all trailers do this unless you keep them parked in one spot and never bounce them down the road. Problem is fiberglass shell campers are worse because they deteriorate just sitting still in the sun.

Good luck. That must be so frustrating. I hope you can get a refund. I was considering one of these, now not so sure. 🤔

Has airstream offered to replace the trailer?

Airstream should fix everything...keep us posted.

Been trying to talk my daughter out of buying an airstream because of all the issues I am hearing about their poor quality now. Will send them this video and hope it convinces them to consider another product. Thanks

@teejay9483

3 жыл бұрын

Airstreams are the best built longest lasting it’s the road vibrations that cause problems.

Please keep us informed on what airstream does! I’ve been thinking of getting 1 like u but now not so sure if they do u wrong!!!

YOU killed the hampster. You said it yourself the alarm went off several times. If your smoke detector went off several times, do you roll over and go back to sleep? Grow a brain.

@Gohasuka

2 жыл бұрын

already slept idiota! look on why they got to ER

Seems like you are getting the run around. But, in reality, you will have to learn how everything works, where the lines run and be able to do a lot of your own repairs. It will keep you on the road. That gas leak is serious business. It is disappointing for sure.

Hospital Stay? Lawyer Time. Sorry about your Hamster and these issues. Get a used Airstream and have it checked.

Why did you stay in the camper Long enough to get sick and go to the hospital when the propane leak detection alarm was going off? As far as your other problems are very common in the RV business so you just have to deal with can’t give it back if there’s no lemon laws for these RVs sorry buddy

Airstream will fix the stated issues. They stand behind their product. It is unfortunate the trailers require repairs but it is part RV life.

@JayJay-nm9vm

3 жыл бұрын

I think you’re speaking on behalf of Airstream past...Airstream has had numerous quality control issues over the past couple of years. Look in to it. Airstream is trying to deflect these shortfalls and squeeze what they can out of a once great legacy. Seen this happen with manufactures across many different brands.

@teejay9483

3 жыл бұрын

It takes many man hours to build airstreams and they actually are more durable now with new construction materials.

@JayJay-nm9vm

3 жыл бұрын

@@teejay9483 More durable huh? As this and many other videos and blogs have shown throughout recent years? Like I said - Airstream is just like every other manufacturer, living off a legacy and NOT quality control. Corners are cut and time is saved. As long as they maintain a 5% margin of "quality" above the other laminate builders, they'll keep trying to make sales at their price point. It's ridiculous - This young couple invested $60K in to what they thought was a "durable" American made design, only to find its all glued together with foreign materials. Not even Elmer's Glue!! Again - I'm sure at one point Airstream was the "Bee's knees", but that time has passed. There is no "extra" time/effort put in to the build of their trailers. There's no magic workshop that justifies Airstream selling a 16' trailer at $60K+. Garbage. Wish it wasn't so, but the American dream of quality craftsmanship is lost with whomever is running this company now.

Wow that's really messed up I hope things get better for y'all if they don't fix all the problems that you're having with indefinitely trade that thing in either get your money back or just go to a completely different brand

That sucks. I just bought a slightly used 2020 AS Globetrotter 27 and so far just a few small issues but who knows what will happen on our first big trip. I hope you can get some satisfaction! This should not be happening!! I feel terrible for you guys and your lost pet.

I now will never buy one of these.

@paulastephenson1862

3 жыл бұрын

Same here. I've looked at them for years in anticipation of something I might enjoy after I retire. Now I'm leaning toward a custom van build.

I was looking for an Airstream but now I don't think wanted have it 😕 , too many problems for that 2020 , no way. Good luck 👍

This is horrible, I’m so sorry you went through this. It only proves the quality of airstream has gone down.

These kids spending daddy’s money all butt hurt because they bought a lemon. Sorry about the loss of your family member bro.

I hope that your health at both of you are OK I’ve always liked the airstream maybe your old one but I’m glad you guys are telling me of all the problems because my husband I retired I will not be buying one this is not right was happening to you guys

@teejay9483

3 жыл бұрын

They are the best design but when you bounce down the road it’s inevitable things break. Better to stay in motels if you can’t repair the small stuff on your own because this happens to all of us.

If they don't refund you, I am interested in buying it. LMK Sorry abt ur Hamster 🐹 😔

So sorry this has happened to you guys. Unfortunately, I think this is the way that most rv's are built today. I hope they make it right for you.

@VineV-Dutch

2 жыл бұрын

Euhm NO. I was in Europe; craftsmanship in USA compared to European trailers/RV'S/caravans; not even in the same ballpark. Over there: the vehicles are tested to sustain rattles, bumps and inconsistenties. Even though they have better roads. I was on a factory tour there; the suspensions and completed vehicles are tested there in the factory; to test the parts itself, later to test the mounted part on the vehicle, and then again tested in real life. Suspensions, gas pipes, rubbers, all is tested in extreme weather conditions. And their use of space and creativity is also on a much higher level. So, this RV, is just the fault of Airstream delivering poor quality and to few quality checks.

My eyes has been on an airstream for a long time and now I'm 30/70 about it in jz 10min... 🤕..scary.

What’s happening is they are making junk because they’re trying to keep up with demand and they’re rushing

It’s not worth owning an RV unless you’re going to learn to fix those type of things on your own. Just pull up the cushions and find the leak. Propane would be leaking from connection at the stove or heater, easy to find and fix.

@stevediehlman

3 жыл бұрын

Agree. A certain level of handiness seems to be the cost of entry. Some people are just in over their heads.

@BuckleBunny

3 жыл бұрын

When something is still under warranty at the cost these things cost, then the company should repair it. It doesn’t matter the item. One of the reason airstream keeps a high value is their warranty. This is not people being over their heads. That’s like saying you should repair your brand new car when something breaks. So your seatbelt and airbag breaks, you’re fixing it? GTFOH

@jasonjac123

3 жыл бұрын

@@BuckleBunny I absolutely fix things on my brand new truck when it’s easier to do it yourself then to sit at the dealership for half a day. Leaving your RV at a dealership for a month to fix things unless it’s something that cost several thousand dollars just doesn’t make sense, especially if it’s your home.

@budlamy3870

3 жыл бұрын

@@jasonjac123 amen!

@AuRowe

2 жыл бұрын

@@BuckleBunny 100%. I bought my first RV at 24 with no mechanical experience, but I got an old one and had to learn EVERYTHING. If you buy new, this is not maintenance but quality control and should be part of the deal from the manufacturer and dealer