Hi. Thank you for making these videos. They are really helpful. I passed my CSA after watching your preparation series. I am a member. I have a quick question: how do you get the field names in blue to appear?

@techwithpri

6 ай бұрын

Its my pleasure !😇😇 Can you tell me the time of the video where you get this blue field names?😀😀 I would happy to help you !!

@ayodelebolarin4881

6 ай бұрын

Thanks for your response. Around 6:33. E.g, the Parent Incident displays the parent_incident in blue.

@techwithpri

6 ай бұрын

@@ayodelebolarin4881 I checked it . This is not something that I have applied externally..i think i selected that field and that's why it's showing or kind of highlighting..😄😄

Hi Pritam, I Could you help me if there is any error in the below, it is not executing. Script: function updateWorkNotes(problemID,workNotes){ var gr = new GlideRecord('problem'); gr.addQuery('sys_id',problemID); gr.query();{ if(gr.next()){ gr.work_notes = workNotes; gr.update(); } } } BR: (function executeRule(current, previous /*null when async*/) { var workNotes = curerent.work_notes.getJournalEntry(-1); updateWorkNotes(current.problem_id,workNotes); })(current, previous);

@techwithpri

Ай бұрын

Hey 👋 In which table you run the BR?

@GillerlaRajesh

22 күн бұрын

In script include see u given flower brace after gr.query(); Please remove that one and check

Hlo pritham, I got doubt here when u calling script include in server side i means in business rule side here U directly called function name right here. But syntax says that new scriptincludename(). function name(); right I too tried calling new script include name.function name but its not working, but i called using directly function name it will working fine Is there any specific criteria is there to call script include in server side ? I thinka as per my understanding only one way rigt.

@techwithpri

17 күн бұрын

Hey 👋 Thats a good finding !! Well understand the fundamental the classless script include can contain one function and the function name is same as the script include name. Thats why when you call the function it automatically calls the script include as name of the script include and function has to be same. You should use new keyword when you are calling function which is defined in create a new class script include as there the function name and script include name is different 🤓.