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Official Walmart Returns Policy
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Пікірлер: 145
My brother bought beats headphones yesterday and once he Opened the box , what a surprise they were skullcandy brand headphones inside like whaaat ? The box was sealed and everything. The manager didn’t help much and just said the box was opened and they can’t give his money back or return it. He even pay for the warranty. I’m so upset $115 to waste
@blackberry4life482
4 жыл бұрын
That's Ridiculous and false advertisement!
@charliefranklin4025
4 жыл бұрын
That's what you deserve for buying NIGGUH BEATS Next time buy a decent pair of headphones.
@yamoms9557
4 жыл бұрын
Charleston Franklin uhhhhh r u ok
@alicejohnson1725
3 жыл бұрын
Call corporate!!!!
@Max-dy2np
3 жыл бұрын
Force it
I have 3 5qt jugs of different oil I got to do out vehicles. Well I went down an oil rabbit hole and found a better oil I'd like to try. I got rid of the reciept thinking I was going to use the oil. They're all brand new. Will I have an issue returning them? Store credit is fine with me since I'll be getting more oil anyway. Thanks!
Thanks :P my headphones broke I gotta take em back
@sweatgaming7090
3 жыл бұрын
Wait i didnt get it do you need the recipt if you have a warrenty on headphones or
@trino5561
3 жыл бұрын
@@sweatgaming7090 fr
@kekwoka4158
2 жыл бұрын
Same
@darenlanglais1758
2 жыл бұрын
Do you guysThink I will be able to return my AirPods they are still in the box but I opened them
@Liyahhbabyyy
2 жыл бұрын
@@darenlanglais1758 yes
THIS VIDEO IS INSULTING! "We take your satisfaction seriously"? Walmart refused my refund item was never opened with original receipt purchased 2 days ago. "items can be returned or exchanged at any store"? Was told to take item to store location where it was purchased. "Use the mobile app to save your receipt"? Customer service Rep. grabbed phone from my hand when presented for them to scan TC barcode. "We are happy to help"? When I asked for a manager I was ganged up on by 3 employees talking over me and generally shooing me away contradicting everything this video is claiming. So basically they invoked their right to refuse service policy in every possible rude way besides simply saying we have the right to refuse service. I walked away from that situation called for the stores salaried manager to file a complaint he walks to me asks whats the problem i say I need to file a complaint that my phone was grabbed out of hand and employees were rude. His response was what was you returning? I showed him item he asks do you have receipt? i hand him receipt he says you have to take it to the store it was purchased have a nice day handing me back receipt.
@thecapone45
3 жыл бұрын
Dude, you have to realize, Walmart can intend for this to be the norm but at the end of the day, you’re dealing with regular folks who work at Walmart and they make mistakes. Your average joe or Sally who work at Walmart don’t have videos like this in mind. “I just work here” is the mentality. It sucks that you were treated that way, and in order to make change, that’s when you contact corporate.
@thecapone45
3 жыл бұрын
Contacting corporate gets taken serious. If enough people complain about a store, then management heads down to that store and fires the manager and get new staff. That’s what happened at my local one. They weren’t keeping shelves stocked and once the local news station did a story on it... boy. There was HELL to pay. Corporate came down and fired the manager and turned that place around.
@darthxeion7776
2 жыл бұрын
Jesus christ
@specops420
2 жыл бұрын
@@thecapone45 Corporate told me to contact the stores salaried manager I told them i already did that and explained what happened they then stated "The store has the right to refuse refund"
@Todayis2day
Жыл бұрын
Sounds like Walmart
I just wanted to know if small electronic cables were refundable, i am going to buy a usb info transactor, but if it doesnt work im planning on returning it, either way thx for this refund policy.
What if i bought it online? Because i had placed an order and i used a gift card and debit but it placed two separate orders. How do i get a return the item? Like do i leave the package outside?
Literally it doesn’t let me select the damn item to return it.
If you took satisfaction seriously you would fix scan and go for walmart plus customers.
I haven’t been able to start a return on my phone, or scan my receipts from in store purchases… 😐
@Walmart
3 жыл бұрын
Michelle, we understand how this can be frustrating! Can you send us a PM via Facebook Messenger, so we can try to assist you further? Thank you! Here is the link! facebook.com/msg/walmart
@isaacrhodes123
5 ай бұрын
@@Walmart Do you have the nabi 2S at your return place. I need the nabi 2S that have an OS called Blue Morpho with 4.4 KitKat. My mom found the nabi 2S. Can you sell your nabi 2S for $20.00 that is at your Return Place. Can you sell it. I want one. I had the nabi 2S since Dec 21, 2016 until 2017. Can you sell it at the Electronics Section. It need to be a throwback.
The fresh guarantee refunds is a scam. Every time I’ve just brought back the receipt they act clueless and don’t know what to do and I had a manager tell me I need to bring the item in and she’s never processed that in the 13 years she’s worked there. You need to train your employees that this is the policy because clearly they don’t know
@Walmart
4 жыл бұрын
We'd love to help find a possible solution for this in the future. Feel free to email us with any extra info from this situation, so we can begin. Thank you for letting us know about this. fbsupport@wal-mart.com
@blackberry4life482
4 жыл бұрын
It absolutely is!!!!
@suburbcinderella
2 жыл бұрын
Ive had my laptop for 6 days. Its not what i expected...can i return it even though its used? I have reciept
@PrincessYonna1
2 жыл бұрын
@@suburbcinderella yes probably go try it
Can i return my pellet rifle becasue when i shoot the pellet gun it goes a different way even when i aim with the sights and i adjusted the sights so it should hit on point but didn’t
How would the return work for a ps4? Would it be the same? I'm asking this because I want to get one but am unsure of the return policy.
Bought a defective Ematic Converter Box from Walmart. $39.99. Now have to exchange it because Walmart sold me a defective product that only lasted 3-4 days. Appaling.
@killer-wj3xh
4 жыл бұрын
Same but it was a game that lasted like 3 days. Edit:I never touch the game and the only time I touch was putting it in the console
Do you have to have a barcode on your receipt
i have a two year warranty for my steelseries apex 100 keyboard do i have to return it to the store
@Walmart
3 жыл бұрын
Hey, Wilson. To see if your item is available for return, please contact the store where the item was purchased or visit www.walmart.com/cp/returns/1231920
I just bought a phone from Walmart and I can’t return and I have receipt.
@kikethegod
4 жыл бұрын
Johnny_Boi dame thay told me to go to the thing in the bottom
what if you payed with paypal?
What happens if you buy a videogame and open it can you still return it
@robsmith7469
3 жыл бұрын
No.
@oj9651
3 жыл бұрын
Yes
@thecapone45
3 жыл бұрын
Yeah
@jonathanwynn4454
3 жыл бұрын
No I tried returning it and they said you couldn’t
Sir, Sir, Have you seen my unseen nabi 2S that is upgraded to Blue Morpho with 4.4 KitKat from 2016 Dec 22. Can you send it back to me.
I had to return some alcohol to Walmart with my receipt and id they Said we don't accept alcohol return even if it's not open .
Do I need to have my stuff in the original box
I have a controller but I don’t have a receipt, but I bought it from Walmart
@xkaosxvpx8165
4 жыл бұрын
Taken it in but you’ll need an ID
I bought an Eyeshadow pallette, opened it (Didn't use it) and would like to return it. I threw away the barcode sticker on it but still have the receipt. Please reply to let me know if I can still return it.
With Walmart+ subscription, do I have to tip delivery driver???
@Walmart
11 ай бұрын
Jenay, tipping is optional and 100% of tips go to the driver. You can choose to tip before or after placing your order and edit the tip amount for up to 24 hours after delivery, and can add a tip up to 14 days after your delivery. 😊
Hello, Can I return two pants ? I have the receipt I bought them yesterday
@Walmart
7 ай бұрын
Great question! We suggest reaching out to your local store, to request that they help you with your return.
@jamijamsjames
7 ай бұрын
@@Walmart it worked thanks
@Walmart
7 ай бұрын
No problem! 💙
I cancelled a online order from Walmart and Walmart still haven't refunded me
@Walmart
Жыл бұрын
That's no good! We'd like to take a look into this for you. Please send us a PM with more details, so we may assist. walmrt.us/3OxrYTs
I got my receipt and box but used it. I can I still refund?
Can I return the item even when the box is not in good condition but the item is in a very good condition?
@Walmart
10 ай бұрын
Great question! Would you mind telling us more details about your product's condition?
@theresawilliams5731
3 ай бұрын
😮😮😮😮😮😮😮😮😮😮😮😮😮😮😊😊😊😊😊😊😊😊😊😊😊😊😊😊
Bicycle is return or not ?
I bough a laptop and it was damage they didn’t want to return my money
@Walmart
4 жыл бұрын
That's not what we like to hear. Could you please send us a PM on Facebook with more information? We would like to look into this. facebook.com/msg/walmart
@fishingwithyoshi
3 жыл бұрын
Did it work?
Well what if it's been a year and a half and you don't have a receipt and you have the warranty
can i get refunded if i return my printer but i dont have the original box
@Walmart
Жыл бұрын
Great question! More information on our return policy can be found here: walmrt.us/3rL6dq7
Hey i bought a quest 3 but it makes me feel nauseous after using it could i still return it if i only used it 2 times and everything looks good?
@Walmart
7 ай бұрын
Most electronic items are eligible for return if undamaged. We recommend making sure you have your receipt and all components when inquiring about the return for this item. For our full return policy, please reference the link below. walmrt.us/48zuiAd
@randomguy-ep7nw
7 ай бұрын
@@Walmart thank you
fortnite is bad
@galaxy-sp5pt
3 жыл бұрын
Yes
I bought a tamagotchi and its scratched up can I return it?
This video is wrong.i bought an TV and went for refund.they are not doing it.even I had purchased insurance for it
@Walmart
5 күн бұрын
Do you mind sending us a PM on Facebook with more info? We'd like to look into this.
Can you return gaming consoles
can you return something after breaking it?
@Walmart
2 жыл бұрын
Hey there! If an item you received from Walmart.com is damaged or defective, you can return by mail for a refund or replacement or at any Walmart store for a refund. Here is a link with more information for you. www.walmart.com/cp/returns/1231920
I did a refund and they told me the money was going back to my debit card but how much time does it takes, I did it yesterday
@Elhefe5919
2 жыл бұрын
How long did it take to get your money back?
@juanstr3674
2 жыл бұрын
@@Elhefe5919 3 days if I remember
how to refund my balance to the walmartinc
Can I return a window ac without the box?
@Walmart
2 жыл бұрын
Ruben, would you please send us a PM, so we can further assist the issue? walmrt.us/3MPYQmm
Can I returned a open game?
I was wondering if I could return my airpods I opened them but they are still in the box and I have the receipt 😀
My fucking plasma tv
If I don't like how it turned out can I just refund?
Walmart what if you're returning item without a receipt and with no id? Do you not value the customer and give a refund?
@DylanFarstveet
Жыл бұрын
Think about it like this if you don't have proof that you purchased the item, how are we supposed to refund you?
Can I return a damaged laptop with no receipt for exchange for other laptop
@Walmart
3 жыл бұрын
Hello, Cruz. We recommend that you reach out to your local store.
@cruzmedina412
3 жыл бұрын
@@Walmart I have no receipt, so do I get a gift card with the same amount as how much the laptop was
What about those junk Xbox 360 controllers? I bought one yesterday and the analog stick doesn’t even work!! 14 bucks
Why you cancel my minecraft order, I don't understand how I got credit card fraud. Is it because I used a gift card even though I'm supposed to input it as credit or debit?
Walmart is a big mess. Went to the store, paid through cashier, she scanned same item twice (because someome added two bars code in the same item - 2 different prices). In the meantime, the other item I was actually buying and which it was cheaper than the amount I was charged for never got scanned. How did I find out? When I decide to return it and they tried to say I never paid for the item. Well, it's not customers fault if the cashier scanned the wrong item twice. I'm so tired of Walmart. They need to train these employees effectively. I don't think I will ever shop at Walmart again. I rather to spend extra at Acme. No savings, but dignity.
@Walmart
4 жыл бұрын
Hi, Ana. This doesn't sound like the kind of experience we want for our customers. Please PM us at facebook.com/msg/walmart with a few more details, so we can address your concerns. Thank you.
If they had a srong union we wouldn't have to wait forever to be told No ...!!
Good I got a video game I need to return next weekend. Only played it for a hour before I got bored.
@vibrantcloudz
2 жыл бұрын
Did u end up returning it? Because i just got a game that wasnt really good and i want to return it but im not sure if I'll be able to
@Logaliscious
Жыл бұрын
Did u get a full refund??
I have 10 unopened nintendo switch games without receipt , can I still return it? They were gifts from friends
Can you return a ps5 controller that is opened
Would I be able to return a bike?
@Dedpions
Жыл бұрын
Same question I have, if I return a bike with the receipt can I get cash from it?
Wow yay, I get to keep my garbage ass switch lite.
@user-uc8gi4xs6y
3 жыл бұрын
Can you return gaming consoles?
Woow reading this coments Wal-Mart its worst than I thought !!
Your Beloit store #2532 shelves are empty all the time. We now drive to Woodman's because we know they will have quality and stocked shelves. The following items never stocked: a pint of 2%W milk, Lacroix, Green Goddess dressing, Crystal Farms Cheese, to name a few. No consistencies in products and enormous price increases. Keurig Coffee Donut House Dark price was $11.98, now $13.98. There is no reason to shop at my local Walmart. We rather drive to the next town to other grocers such as Festival Foods, Meijer, Woodmans; I instead spend more money at Target than walk around my local Walmart because the store is never stocked. It's embarrassing because we now have this large Amazon distribution center coming, which will bring more people to the area. Homes continuously being built, and hotels are going up in the area, and this store is a MESS! You checked the website it will say available, and you get there, and it's not. I moved here from Freeport, Illinois to Beloit, Wisconsin, in 2016, and this particular store was beautifully kept and well stocked I bragged about it. Now my hometown Walmart store back in Freeport (an hour away) is way better. Management needs to change ASAP. I am asking all my friends to take it to social media.
Why the hell would someone want to return food?
@GhostsGenocide
3 жыл бұрын
If someone has tampered with it or it’s not in good quality
What if you don’t get it fixed or replaced
@Walmart
3 жыл бұрын
Hello there. We suggest that you speak with your store about getting a return/exchange for the item as long as you have the receipt and it's within 90 days. You can read more information about our return policy here: bit.ly/3nbibCT
Even tho you don't have the box but have the receipt can i still return the computer?
@najderk9426
2 жыл бұрын
No
fucking walmart wont take back my car battery never installed it
0:44
I wanted to return my Xbox one I don’t have WiFi
Yall dont love to help!! They selling this rokus tv 65 inch and almost every one I hear has the screen broke.....sanyo roku tv are so weak like its like raw plastic i claim a return ..they told me to show my receip and take it but I feel like they scammed us and they will scam me again when I go to the store ..I use to love walmart but after this I see how cruel it is to spend all ur money to buy a big tv made of raw plastic its a shame all I want its another one so I can buy a protector since youre insurance plan will know u will brake it first before those lights !.pnly had it for a week ....please dont buy this tvs on walmart u will suffer in Christmas !well played
walmart
BLACK PEOPLE STOP SHOPPING AT RACIST WALMART! kzread.info/dash/bejne/e22FstGIhMa3iJM.html
Yet you rip off single moms. Nice. @walmart I ordered a laptop on black Friday as a Christmas present for my son. What I received was a CORD. NO LAPTOP. When I got through to Walmart customer service, they told me a specialist would call me back. That never happened. When I called back 2 days later, the person I spoke with got my information then said she was refunding the money. I told her that I wanted the laptop, not a refund, however she said she already did it! She said I could contact @razer if I wanted to, but she already processed the refund. Totally unacceptable. My son's Christmas would have been awesome. Now I'm ripped off. Boooo.
@jawsh2v
4 жыл бұрын
Shut the fuck off lady with your single moms shit.
@jenadair6795
4 жыл бұрын
@@jawsh2v word
@eriyan26
4 жыл бұрын
Stewbid1 dc
@Youmadfrfr
4 жыл бұрын
@@eriyan26 then don't reply
@MichelleHernandez-no7dl
4 жыл бұрын
My brother bought beats headphones yesterday and once he Opened the box , what a surprise they were skullcandy brand headphones inside like whaaat ? The box was sealed and everything. The manager didn’t help much and just said the box was opened and they can’t give his money back or return it. He even pay for the warranty. I’m so upset $115 to waste