Nutrition Facts…for your Internet Connection?

Ғылым және технология

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The US FCC is mandating "Nutrition Facts"-style labels for internet plans. Will it help stop ISPs from ripping you off?
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Пікірлер: 438

  • @Artista_Frustrado
    @Artista_FrustradoАй бұрын

    imagine making your plans so convolutedly scummy you need to be forced to label them with Nutrition Facts

  • @danielbinoy

    @danielbinoy

    Ай бұрын

    Imagine that happened with food. Oh wait it did. Companies will be companies and consumers will be consumers

  • @danielbinoy

    @danielbinoy

    Ай бұрын

    I do agree it sucks though. Didn’t want to come off combative lol

  • @Garjahn

    @Garjahn

    Ай бұрын

    @@danielbinoy And they still try to trick consumers by just arbitrarily deciding that your bite sized candy bar actually has two servings in it and therefore half the calories.

  • @pedro4205

    @pedro4205

    Ай бұрын

    I find the US internet really messy. I'm currently living in a 3k population village in Brazil, with the closest city at 30KM (16k population) and i have a 20US$ 200Mb plan with unlimited data usage and fiber to the house. I really don't understand how the highest GDP country can't do better.

  • @rebuiltHK47

    @rebuiltHK47

    Ай бұрын

    Big Business is good at that. They do that daily.

  • @DasBreen
    @DasBreenАй бұрын

    It's not that it's hard to "list them all", it's that they don't want to get called out for all the ridiculous fees they're charging customers that they shouldn't be

  • @TheawesomeMCB

    @TheawesomeMCB

    Ай бұрын

    Exactly!

  • @LigerXT5

    @LigerXT5

    Ай бұрын

    No joke. I do IT support for a small IT shop in very rural oklahoma. Not too often, more often than I'd like, I deal with ISPs in one form or another, half the time on behalf of the client. Some are still charged a Network Enhancement fee, and if you ask about it, they act like it's normal. If you bring up that the neighbor with the Exact Same Plan has no such fee, they scramble and say they can't judge or comment on others, as I/owner are not authorized to discuss other accounts. Side note, after some date, which I have none to reference, this fee doesn't show up on new accounts. There was a client, over a year ago, I swapped out their old cable modem and very dated wifi router, and noticed the client was paying well over $300 a month for very low (50Mbs?) speed internet and basic cable. Mind you, I'm on 1Gbs, 1000Mbs, for $85month. I mention this while talking to support during the modem swap, and they very promptly transferred us to billing (after the modem swap was successful), billing not only upped her speed to (I think) 300Mbs, they brought the bill down to $120. At that time I did the math, the cost of the new modem, router, and my visit, paid for itself after three months. Oh, and ATT's push for saying no one wants copper is a joke around here, hard to get Fiber signed up, when the techs won't even show up. Kid you not, a local airport had their tech waiting all day, for an any time all day arrival, and ATT wouldn't even return a call or give a time, let alone if they were even going to show up. Week and some later, still no response. Local farm store has had it worse, multiple schedules, nothing happened, still on copper lined internet.

  • @Ruby_Mochii

    @Ruby_Mochii

    Ай бұрын

    They will still find a way to overcharge by putting it on "other fees" like what others do to hide it

  • @Nickerian91

    @Nickerian91

    Ай бұрын

    not true. reality is that the isp pays the network owner which is then used for repairs and maintance. as example if u break ur fiber the repair could be up tousands of dollars but u only get a penalty fee of a few hundreds. the isp charge u but the majority goes to the network owner to maintane and service the network and the chunck of money is used to aid private homeowners when they messup. if a company messup they usually pays the full price but not always sometimes it lays on the network owner and it could be tens of tousands of dollar to repair the damage

  • @unitedhybrid187

    @unitedhybrid187

    Ай бұрын

    ​@@Nickerian91That has nothing to do with OPs comment.

  • @LordHonkInc
    @LordHonkIncАй бұрын

    Imagine a teacher going "show your work" and you respond with "but listing every step is too hard."

  • @trapfethen

    @trapfethen

    Ай бұрын

    As a person with ADHD whose brain "just did it", being asked to "show my steps" in math was exhausting.

  • @bryanfrank7931

    @bryanfrank7931

    Ай бұрын

    I was always one of those kids that never showed my work unless it was a problem that actually required work... you know like quadratic equations and stuff like that. I would argue if you can't do most geometry and more basic math in your head you have other problems.

  • @saulgoodman2018

    @saulgoodman2018

    Ай бұрын

    I hated showing my work.

  • @youdontknowme5969

    @youdontknowme5969

    Ай бұрын

    Look, I know by just looking at it that x = π/4, OK? Gosh. (LOL)

  • @Nikifuj908

    @Nikifuj908

    Ай бұрын

    ​@@trapfethenLol, I have ADHD and am also a math teacher. I struggled with showing my work at first, but by grade 9 I shaped up. Nine times out of ten, the students who hate showing work because "I can just do it in my head" fail to do it in their head and start crying for help when the numbers get too big or too complicated. They rely on intuition, but that's not enough - you need to master the _theory_ that formalizes and sharpens that intuition into a usable tool. That comes through practising the _correct_ method and documenting every step. Once you have it down, you can go back to quick processing.

  • @RyeNorth
    @RyeNorthАй бұрын

    To be fair, I've dealt with door to door salespeople for an ISP that didn't even know the answers. This interaction's happened so many times: SP: Hey, want to sign up for our super fast high speed ISP that's faster than yours? Me: Well, I get 1gb down 1gb up on what I've got. I could probably go down to 25% of that if the price were right though... SP: Well, we've got 1gb down plan! Me: Alright, well what's your up speed? I need a fair bit of upload speed. 250mbps ideally, 100mbps minimum... SP: Ah, well I'm sure it's enough. Me: Can you give me a number? SP goes to car to call office. Office tells them what I already know, nothing's changed, still 10mbps up, even on 1gb down. SP drives off without telling me.

  • @curtheisler1200

    @curtheisler1200

    Ай бұрын

    1000/10 is a hell of an async connection rate.

  • @realityveil6151

    @realityveil6151

    Ай бұрын

    @@curtheisler1200 It's good enough for literally anyone and everyone who isn't a content creator or otherwise has to regularly upload blocks of data. If you are a primary data consumer, that service 100% covers your needs.

  • @bilateralrope8643

    @bilateralrope8643

    Ай бұрын

    I once had a door to door salesman try to talk about how good the ISP they were pushing was for gaming. So I asked about latency. He didn't know what latency was. This is in NZ, so most of the connection would be over the same lines and thus the latency probably wouldn't change. Sometime later that ISP tried again with a different door to door salesman. This one was smart enough to start by asking who we were with, then admitting that he couldn't offer anything that would beat their standard rate.

  • @pewpew6091

    @pewpew6091

    Ай бұрын

    Is this via coax (TV cable) or even fiber? I was astouned when I saw Albanian fiber connections providing only 20Mbps up on 1Gbps down connections. Whereas here in Germany peopls blame telcos for having "only" 50Mbps connections on coax and VDSL connections, where this is simply a physical barrier due to the bandwith cap these cable mediums. Whereas for Fiber 1Gbps Deutsche Telekom provides "only" 200Mbps in upload, but is planning symmetric connections (for I assume additional fees). However, to be honest, it's great the fiber rollout gained speed during the last few years, but as of now providing more 200Mbps upload for all users on the base plan would probably be unworthy. Even when barely anyone uses the entire upload, once some do, you are required to constantly have the required capacity installed

  • @JordanPlayz158

    @JordanPlayz158

    Ай бұрын

    ​@@curtheisler1200introducing Coax

  • @rs12official
    @rs12officialАй бұрын

    They also did this with lighting products back in 2011. You’ll find the same style of label on the packaging for most light bulbs, indicating information like lumen output, power consumption, color temperature, and lifespan.

  • @tempname8263

    @tempname8263

    Ай бұрын

    They need to do that for all products

  • @sireuchre

    @sireuchre

    Ай бұрын

    @@tempname8263Not precisely the same format, but credit card disclosures have been simplified and required for a while now, too. It's a good trend.

  • @wetham8667

    @wetham8667

    Ай бұрын

    Energy Guide?

  • @rs12official

    @rs12official

    Ай бұрын

    @@wetham8667 Lighting Facts.

  • @austinbaccus
    @austinbaccusАй бұрын

    This should be the standard for selling most things. Cars, computers, tools, gaming consoles, phones, etc. Standardized specs would be a huge help for figuring out what you need to buy, and a lot of the time that info is hidden or partially untrue

  • @MrSmore
    @MrSmoreАй бұрын

    Yeah these are actually SUPER USEFUL! It just saved me when trying to figure out how much upload that these ISPs actually give

  • @motoryzen

    @motoryzen

    Ай бұрын

    You didn't need this such change to figure out how much upload speed your ISP provides you with. You can find that out but do an internet speed test at any one of a dozen sites. It's not like this information I just giving you is anything new

  • @playervalley

    @playervalley

    Ай бұрын

    ​​@@motoryzenthe broadband facts let you know beforehand

  • @Steffen575

    @Steffen575

    Ай бұрын

    @@motoryzenafaik you can’t do the test without having a contract with the ISP, yet 😉 So it is definitely good if you’re in search for a new ISP

  • @tim3172

    @tim3172

    Ай бұрын

    @@motoryzen Yikes... clearly the person was shopping for an Internet connection any any non-fiber connection makes it very difficult to find that information out beforehand.

  • @gundoxcrit1652

    @gundoxcrit1652

    Ай бұрын

    @@motoryzenyou get these before you sign up. Previously you could only get it by asking a rep or reading the fine print they only give you after providing them your information so they could harass you by phone later. These labels are actually incredible and it’s so sad it took this long.

  • @unvergebeneid
    @unvergebeneidАй бұрын

    Imagine being an ISP unironically arguing that given how many fees you have and how convoluted your pricing policy is, listing it all would be too expensive for you. But your customers are welcome to do it for free! Of course we all know what's really happening is the age old story of businesses engaging in anti-consumer behavior, the government saying "pretty please stop doing that" for years and years and when finally and inevitably the government does intervene, we get a surprised Pikachu face from the corporations and them running to the press, letting everyone know that the big bad government is trying to drive all the poor honest companies out of business with all their gosh darn red tape.

  • @Melechtna
    @MelechtnaАй бұрын

    Now, do this to cellular providers, and watch how quickly that gets paid to go away.

  • @Caleb4man

    @Caleb4man

    Ай бұрын

    It does apply to data plans. At least, I saw these labels when I signed up for mine.

  • @hellothere5963
    @hellothere5963Ай бұрын

    Someone in the Government was fed up one day with slow internet despite paying a lot and decided to cook

  • @fleshreap
    @fleshreapАй бұрын

    Amazed they included latency in this. It absolutely should be, but not expecting people doing this to know it.

  • @Derekzparty

    @Derekzparty

    Ай бұрын

    You don't expect the ISP to understand how latency works on their own/rented network?

  • @nikkiofthevalley

    @nikkiofthevalley

    Ай бұрын

    ​@@Derekzparty They're talking about the US government, not the ISPs.

  • @fleshreap

    @fleshreap

    Ай бұрын

    @@Derekzparty like the other guy said, not the ISPs but the government people.

  • @sak-atWork

    @sak-atWork

    Ай бұрын

    @@Derekzparty like the other guy said, the US GOVERNMENT, not INTERNET SERVICE PROVIDERS.

  • @feha92

    @feha92

    Ай бұрын

    Also amazed at that. Though I would additionally have loved some metric about average reliability (or even specific reliability, for the customers area). Stuff like how often there's downtime, even ones measured in seconds or minutes. And how many % of time that there is downtime (so both frequency & total sum).

  • @RobertTowell
    @RobertTowellАй бұрын

    I love the "fine print" he shares at the beginning. Had me rolling.

  • @outrowed
    @outrowedАй бұрын

    I think this needs to be applied on EVERY SINGLE subscription-based service out there. Especially like Adobe, Netflix, Disney+, Hulu, and etc.

  • @DoctorX17
    @DoctorX17Ай бұрын

    I really hope they have to make them look exactly like Nutrition Facts

  • @sandwichqueen

    @sandwichqueen

    Ай бұрын

    As tasty as lightbulbs

  • @castform57
    @castform57Ай бұрын

    Let's see how they'll manage to screw the labels up like the nutrition label is already. Oh this massive bag of chips is 0 kcal (per serving, bag contains 8000 servings 0.2 kcal each). Everything should be per 100g by default, and then broken down to what a "serving" is.

  • @rockchu.
    @rockchu.Ай бұрын

    Our American friends would do well to put a little more pressure on their ISPs, because most of the things mentioned in this video have been in practice for a long time in many parts of the world.

  • @PHamster
    @PHamsterАй бұрын

    Can I buy my broadband at Costco in bulk?

  • @LeNeovein

    @LeNeovein

    Ай бұрын

    😂actually. ... kind of but it's 5g modem via one of a few providers, assuming they reach you. 😂 "welcome to costco, I love you"

  • @ryanhuang8498

    @ryanhuang8498

    Ай бұрын

    Sort of,you can buy Mobile or fixed wireless broadband packages possibly at a discount while shopping at Costco. If Costco also sells MVNOs that would be an even greater value.

  • @DeerJerky

    @DeerJerky

    Ай бұрын

    I mean ... you can go to Costco, and call your ISP saying you want to buy a block of IPv4 addresses!

  • @francescoacquaviva6678
    @francescoacquaviva6678Ай бұрын

    If the prices shown in this video are somewhat realistic, they are absolutely bonkers in America about gigabit connection. Here in Italy I pay around 25€ a month for gigabit and you can have 10 gig, assuming it reaches your home, for 50€. I sincerely hope for all of you Americans that this prices are wrong.

  • @SiberCatLP

    @SiberCatLP

    Ай бұрын

    Unfortunately not. Where I am, I'm on a 100/10 Mbps plan, with included phone line, for ~$130 a month. It's not even gigabit internet...

  • @francescoacquaviva6678

    @francescoacquaviva6678

    Ай бұрын

    @@SiberCatLP how can they possibly charge that much for a worse thing? I checked in Italy it costs the exact same independently of the speed, it costs 24.99€ a month, plus some one time fees, for either 2.5gb/1gb/200mb. In fact I will check if I can get the upgrade to 2.5, not that I can use it in any way, but I think the extra bandwidth might help in some way

  • @francescoacquaviva6678

    @francescoacquaviva6678

    Ай бұрын

    @@SiberCatLP are the prices more or less the same in all of America or do they vary a lot depending on where you are? I'd imagine getting a connection in the middle of the USA would cost more from a technical standpoint that in a big city, so I'd imagine the prices are even higher there. I hope I'm wrong

  • @Alsry1

    @Alsry1

    Ай бұрын

    @@francescoacquaviva6678 nope its basically a colluded oligopoly with all the other internet services.

  • @videogamesarecool9280

    @videogamesarecool9280

    Ай бұрын

    2/3 of america have 1 isp holding a local monopoly, so either you pay their absurd price and contract, or you get no internet. the price and speed listed are realistic for most of america. Comcast is particularly bad because they used to (maybe still do, idk, I'm lucky to finally be free of them) make their contract 5 years with no way to cancel, so if you wanted to move, you would have to pay every monthly payment until the contract expired (the family that moves in wont even get the internet being payed for). Thankfully you can get out of it if you spend like a month complaining and threatening lawsuits, but still. f-ed up

  • @celtdragon7026
    @celtdragon7026Ай бұрын

    If they can charge you for it, and know what those charges are, is should be EASY to put them in a spreadsheet. They just want to hide them from the cost to make it seem cheaper than it is, and still to expensive for how little bandwidth we get.

  • @lukek8357
    @lukek8357Ай бұрын

    A lot of people struggle to understand what the details of services like internet plans, insurance policies and bank/credit cards accounts. Making things easier to understand and compare different offers is important.

  • @Eagerstriker
    @EagerstrikerАй бұрын

    THIS is comedy gold! I couldn't stop laughing! Imagine if this sends a ripple effect to other things and then everything basically has to have the 'nutritional facts' labels on them, all because companies are to stupid and greedy for their own good!

  • @KuruGDI
    @KuruGDIАй бұрын

    0:43 remember folks they only take "one (1)" kidney! I'm glad they put the number in brackets (!)

  • @ironaleks7617
    @ironaleks7617Ай бұрын

    That's actually pretty nice, it would be even better if the fcc actually measured the speed and latency at random locations

  • @ShayneHartford
    @ShayneHartfordАй бұрын

    This is absolutely needed, my ISP starts their cheapest plan at $40/m but after 3 months it loses free unlimited data and goes up $10, so it's really $80/m, then after 6 more months it goes up again to $110/mo, and that's for 200 Mbps / 5 Mbps, if you want 10 Mbps upload you're gonna add $20/m. That price is only a few dollars cheaper than their cheapest fiber plan which again, starts out around $120/m then jumps at 3 and 6 months, but always includes unlimited data and symetical upload. (1000 Mbps) Did I mention they signed an exclusivity deal with my local land owner which is expired but continues to prevent other ISPs into my building.

  • @jasmun5550
    @jasmun5550Ай бұрын

    thank you very much for editing this video "ISP Junk Mail" ❤

  • @sesterno
    @sesternoАй бұрын

    I was hoping for things like if you're behind NAT or not, static or dynamic IP, allowed and blocked ports, IPv6 support, etc. Instead it's just the same things providers usually put out on their websites, and now just on one standardized label. Which is also useful I guess, to know it's there all in one place.

  • @Vandel212

    @Vandel212

    Ай бұрын

    A lot of ISPs hide the upload speed and fees, so this is actually quite useful.

  • @Charlesb88
    @Charlesb88Ай бұрын

    Expect to see a “Fee disclosure fee” on your future broadband bills for at least the bigger ISP’s like Comcast, Cox, AT&T, etc. because I’m sure they’ll find a way to charge for having to disclose ahead of time just how much they will charge in fees.

  • @thisislemm1ngs
    @thisislemm1ngsАй бұрын

    this would be very interesting on how it goes, especially in the EU

  • @Burgerking-Foot-Lettuce

    @Burgerking-Foot-Lettuce

    Ай бұрын

    Its great. Makes comparing plans so much easier

  • @jobo69

    @jobo69

    Ай бұрын

    we already have this for years. its called the 'produktinformationsblatt'.

  • @skaleee1207

    @skaleee1207

    Ай бұрын

    @@jobo69 is this a standard thing in all EU countries or only in germany?

  • @BaumBanane

    @BaumBanane

    Ай бұрын

    And how do I find that?

  • @TanksInSpace_

    @TanksInSpace_

    Ай бұрын

    This system has been in place for decades here in the Netherlands.

  • @bwabbel
    @bwabbelАй бұрын

    "Editor: ISP Junk Mail" lmao i think that's actually a very nice law

  • @hannazakiy9861
    @hannazakiy9861Ай бұрын

    3:25 maybe they should mention how much speed when the internet is throttled, e.g: after monthly limit has exceeded or during busy hours

  • @BIGBLUBLUR
    @BIGBLUBLURАй бұрын

    This is pretty cool. Long overdue, too. I think lightbulbs have been practicing this for a while now.

  • @sintram10
    @sintram10Ай бұрын

    I normally have these numbers in the back of my head but its great that everyone gets reminded of them each month

  • @iagobkstar
    @iagobkstarАй бұрын

    Those prices, if real, are bananas. 1 gbps connections go here for under 40€ with no extra charges whatsoever, coming from the days where 20 mbps would cost you 70+€. Fiber broadband is damn cheap now

  • @Gebator-

    @Gebator-

    Ай бұрын

    Depends on your location

  • @anubhavmuku96

    @anubhavmuku96

    Ай бұрын

    Mine's around 40USD too. 1Gbps With tax and they didn't mention the post FUP(mine is 3.3TB) speeds if they throttle there. Mine goes down to 50Mbps or something like that.

  • @tim3172

    @tim3172

    Ай бұрын

    Person shocked to discover country with a tiny fraction of the landmass and many times the density of residence has cheaper Internet access. More "news" at 11.

  • @anubhavmuku96

    @anubhavmuku96

    Ай бұрын

    @@tim3172 what?

  • @kunimitsune177

    @kunimitsune177

    Ай бұрын

    *€40 *€70

  • @Jelvix
    @JelvixАй бұрын

    This is such an interesting development! 🔥 Just like we check nutrition labels for our food, having "Nutrition Facts"-style labels for internet plans could help consumers make more informed choices about their internet usage. We are also creating different 5 minutes videos about technologies but in different way. So your video was extremely interesting! PS. And thank you for all the comments, was useful to read about local experiences

  • @Davethreshold
    @Davethreshold28 күн бұрын

    ABOUT TIME! Thank you for this.❤

  • @menacingdonutz
    @menacingdonutzАй бұрын

    $10 there’s at least a dozen different loopholes built into this bill that were lobbied their by ISP’s themselves to actually make it easier for them to fool us.

  • @gilese4
    @gilese4Ай бұрын

    Some light bulb manufacturers have been doing a "nutrition facts" info about the bulb on the package too. It honestly makes things pretty clear and straightforward

  • @Fun-di5vm
    @Fun-di5vmАй бұрын

    Now just try finding the labels because they're definitely gonna hide them and make it a pain to find them

  • @marcfuchs6938
    @marcfuchs6938Ай бұрын

    Official statement: "It's too hard to list all the details" What it means: "It's too hard to try to hide the true costs of our contracts in those fact sheets"

  • @ThySovereignLP
    @ThySovereignLPАй бұрын

    In Sweden its unheard of to have a limit on how many GB you can use on fiber/ADSL unless its 4G/5G. I pay 12,36$ for 1000/1000 a month. No hidden fees, no throttling, cancel at any time, no limits. I just have to supply my own router and if i didnt i could get one for free from the ISP

  • @konan4heather
    @konan4heatherАй бұрын

    Internet speed might as well not be put there - it's a scam from the beginning. In Australia I have "1000Mbit/s" which realistically is 800Mbit/s to the nearest speedtest center, and 0-3Mbits (with like 50% packet loss) to most services that I use. In Georgia (the country) it was even worse, speedtest to other countries was also 0-3Mbits, but the loss had patterns, it could be 100% for several seconds, and then 0% for a minute. Even up to this point I don't have a good tool to measure such losses, these are estimates.

  • @wowfirebat
    @wowfirebatАй бұрын

    FYI FWIW SBOMs for software are in the pipeline too. Probably not for consumers right away, but requirements for critical infrastructure and manufacturing are being discussed.

  • @Anonymous-df8it
    @Anonymous-df8it12 күн бұрын

    Asking people to visit links when they're buying internet is a catch-22...

  • @HedgehogY2K
    @HedgehogY2KАй бұрын

    3:21 That's not how it works. It's supposed to be capped at that speed. What you pay for is what you get, you can't pass it if you wanted to. This rule only applies to phone plans. I for example am allowed 2GB of free data per month on my phone. PC+router isn't bound by that at all.

  • @AlamoOriginal

    @AlamoOriginal

    29 күн бұрын

    I mean this is mainly talking about broadband anyway, phone plans are whole different league

  • @rgracon
    @rgraconАй бұрын

    How will this information be dispersed? Is it in the mail, do we get an email? Is it provided when signing up for a new plan, or do we get a monthly update? Are the ISPs required to send this to all customers when it’s implemented?, I’m just wondering if we will even see this kind of information unless we go looking for it.

  • @XzMattyxZ
    @XzMattyxZ29 күн бұрын

    Man coming from the U.K. where this is already done it’s wild the US let ISP’s just hide the info 😂

  • @MrYTGuy1
    @MrYTGuy1Ай бұрын

    this is awesome. we need more of this for consumers in more industries

  • @EmilePolka
    @EmilePolkaАй бұрын

    this also been a problem here in Philippines in the past (way before even internet is a thing here), they actually do this hidden charges thing (eg the major power distributor Meralco) that infuriates consumers that the law makers basically create a new law that any services out there needs to itemized their billing statement. Not to mention to add the additional law called One Price tag, which makes this hidden charges on internet service much more harder to do since they actually need to clearly print the MSF of that service (tax inclusive). Hence here in present day we actually been seeing this detailed billing from the ISP, Water, cable/sat and electric providers.

  • @YOEL_44
    @YOEL_44Ай бұрын

    As a european, this is one of the very very few things I can envy the USA for, let's see if we can get something similar...

  • @Qbert2030
    @Qbert2030Ай бұрын

    This is HUGE. I PRAY this comes to Canada and Europe

  • @Velarier

    @Velarier

    Ай бұрын

    I think it is standard in all of the EU. Portugal, Germany, Netherlands has had it for decades. In Portugal after installation, the technician has to do a speed and latency test, if you don't like the results, you can order the technician to uninstall and automatically cancel the contract. You also have 15 days after installation to cancel the contract and return modem/router to the ISP, only having to pay the installation cost. If you can prove that the service wasn't working up to the minimum requirement listed in the "fine print" of the contract, you can cancel a contract any time. The regulator in Portugal also requests regular reports from the ISPs. Some ISPs even have a script running at regular intervals pinging all routers in their network to detect outages. Since if a customer can prove that their service suffered an outage of over 48 hours, those days can't be charged by the ISP.

  • @Qbert2030

    @Qbert2030

    Ай бұрын

    @@Velarier damn maybe I need to move hahaha

  • @randymartin9040
    @randymartin9040Ай бұрын

    This is fantastic imo, and a great start for transparency in companies.

  • @PrajjalakChattopadhyay
    @PrajjalakChattopadhyayАй бұрын

    India needs that too! Here in many areas the ISP doesn't provide broadband or fibre connections directly, but through local distributors (read greedy middlemen). These middlemen charge way more than the ISP's advertised price. Sometimes they hide the original ISP prices. But in many rural areas due to lack of competitors they can charge anything they want and people have no choice but to pay that. Thankfully we have a fibre connection directly with the ISP, no middlemen. But the WiFi router they bundled with the pack is a piece of crap, and they force us to use that (other brand routers won't work). So I disabled the WiFi, using the device as a fibre modem. Then I have another good quality router acting as the DHCP server. Then there are two Ubiquiti PoE WiFi AP for the two floors.

  • @bagery
    @bageryАй бұрын

    I saw this just yesterday for the first time and was a little taken aback, but I liked it. Made sense.

  • @MaulikParmar210
    @MaulikParmar210Ай бұрын

    We have this listing mandate in India for years atleast since two decades which has been personally experienced. All telcos and ISPs have to give clean output of plans and plan comaprison sheet in digital and physical forms to customers. Although they try to hide the spreadsheet links and comparison charts as much as possible, its still has effect on getting enough information to make an informed decision. US is just catching up on alot of things that should have been a mandatory standard to protect consumers.

  • @Ginger_Dalek
    @Ginger_DalekАй бұрын

    Are capped data plans still a thing in tge US? I think all plans from UK ISP's are unlimited with domestic wired broadband.

  • @joeyf504327
    @joeyf504327Ай бұрын

    I just checked COX and they already have the labels made. Neat

  • @BobzBlue
    @BobzBlueАй бұрын

    It would be nice if this was also used for individual devices' max specs

  • @scottbutler5
    @scottbutler5Ай бұрын

    "We charge so many extra fees that listing them all would be a detrimental burden"? How much were the Comcast lawyers paid to come up with that one?

  • @Midori_Hoshi
    @Midori_HoshiАй бұрын

    Very good news, but it does suck that it doesn't clearly list the actual final total monthly price. Requiring us to add up all of the numbers is a hassle.

  • @ethanmenzel
    @ethanmenzelАй бұрын

    Thank you. It was very informative

  • @brianfong5711
    @brianfong5711Ай бұрын

    Now do that label for CPU, RAM, Motherboard, PSU, GPU, monitors, monitor, mice, etc

  • @GenkiElite
    @GenkiEliteАй бұрын

    I just upgraded my internet service and had one of these labels sent to me but the label had the full retail price of the service and not the sale price that I was getting

  • @CarloLeonKolega
    @CarloLeonKolegaАй бұрын

    Trust me we need this in Croatia. I had a problem having a provider that advertised 50mbps but i got 0.84 mbps when the network is crowded on an afternoon and at night..since there where no law saying what was the minimum, the just brushed it off saying they "Don't have to provide full speed at all time" ... Not to mention that 2 companies have monopoly on the networks. One on wireless connection network the other on cable/optic internet..

  • @idzanmarkoprivate
    @idzanmarkoprivateАй бұрын

    Let's be honest, in Croatia and for ISP that I'm working we need to disclose all things online and in phone calls to us on support line. And yeah, some things are in special prices section of web site and it is for all those special old deals people still can find them and check all prices and details there. On the other side, regularity bodies can charge with fines if everything isn't correctly shown or details aren't shown to customers in easy to read documentation. This is reason why ISP for which I'm working for last year (got fast to first year of working as Support Agent) changed all documentation sent to customers to be easily to check and read all details they need to know, especially with phone sales. Other providers are getting to our level of honesty lately, not just because of scummy charges for some services but also because regularly body is now checking their practices.

  • @mrzlymraz7848

    @mrzlymraz7848

    Ай бұрын

    A bit silly to speak in english, but which ISP is that? For example on A1 I had to ask 5 different agents to finally get my contract, no one ever sent it to me. Also had to write 3 different complaints to customer support to get my bill right as it was agreed because the system didn't account for discount I was supposed to get. I was overcharged for 3 months in a row until it was finally sorted out. Also my bill is raised 2 years in a row, for 8.5% in 2023. and 6.9% in 2024. completely ignoring agreed prices in a contract because of some legal shit regulatory bodies (HAKOM) have permitted. I'm really surprised you're mentioning Croatia as some sort of properly regulated market for ISP's, it is a complete mess.

  • @tylersanders2388
    @tylersanders2388Ай бұрын

    Every business selling a product should be required to have transparent features and pricing available. It’s crazy that someone can sell a service and not tell you the exact cost

  • @trapfethen
    @trapfethenАй бұрын

    Awesome. Now we can get a little meager competition going. (still not enough because the ISPs try not to step on each other's toes)

  • @theskyblockman
    @theskyblockmanАй бұрын

    Paying to pay 100$ for good internet is wild, happy to live in France where 8gb up and down is 50€

  • @Abyss-Will
    @Abyss-WillАй бұрын

    2:31 a download speed of 1200mbps... It really hurts to see that from my 6mbps connection.

  • @junkice6930
    @junkice693015 күн бұрын

    I wish these labels came standard with more things as well. Having to put them on things like display/USB cables would make the whole USB 3.IDKANYMORE issue go away.

  • @theolaa
    @theolaaКүн бұрын

    Could go further, but it's a huge step in the right direction! Wish more industries had requirements like this.

  • @heyjustj
    @heyjustjАй бұрын

    Wow I hadn’t heard of this before now. This could be incredibly useful and helpful to consumers! I’m surprised more govt leadership isn’t talking about it and trying to take credit for something that could improve the lives of citizens.

  • @shalinsaini7665
    @shalinsaini7665Ай бұрын

    This should be made mandatory worldwide

  • @burningglory2373
    @burningglory23737 күн бұрын

    Nah this is great. Isp's dont wanna do this cause its gunna make the one I work for look awesome.

  • @nellen55
    @nellen55Ай бұрын

    Comcast is mad that he give transparency to their customers. What a surprise.

  • @elone3997
    @elone3997Ай бұрын

    Now if we could just have this applied to banking fees...though it is fair to say I don't really do numbers well at the best of times 😉

  • @sandwichqueen
    @sandwichqueenАй бұрын

    With internet being a nessesity nowadays, this is very much overdue. Definitely need this for housing next with how predatory housing costs are.

  • @wiz3404
    @wiz3404Ай бұрын

    heck yeah publicly available spreadsheets are tight

  • @SergirothGames
    @SergirothGamesАй бұрын

    I won’t believe that ISPs don’t have that data already and just need to copy and paste it. That’s how you make business, by knowing all the small numbers.

  • @vladislavkaras491
    @vladislavkaras491Ай бұрын

    Thanks for the news!

  • @beardedgaming3741
    @beardedgaming3741Ай бұрын

    my biggest frustration is how upload speeds are NEVER advertised... gotta dig

  • @12thMandalorian
    @12thMandalorianАй бұрын

    Can’t wait to find out how much protein I get from my Fibre connection

  • @nevermindthebull0cks
    @nevermindthebull0cksАй бұрын

    It would be nice if latency and jitter were a pec they needed to include. I certainly consider those things. It's rough playing fps with instability.

  • @trapical
    @trapicalАй бұрын

    0:15 I swear, every American agency has the coolest looking logos. That FCC logo looks slightly dystopian, but badass nevertheless.

  • @AnimMouse

    @AnimMouse

    Ай бұрын

    Get USA's seal, add some communication logos, and you got the FCC logo.

  • @NeverlandSystemZor
    @NeverlandSystemZor23 күн бұрын

    I HATE that we need these- but it's good that they are there.

  • @DouglasWalrath
    @DouglasWalrathАй бұрын

    now the questions is....where do we find these labels? i haven't been able to find anything but the sample labels

  • @-Brunnen-G
    @-Brunnen-GАй бұрын

    YEEEESSSS!!!! Finally they will have to show you up front exactly what is in the cost of their plan. It would be nice if they had to have a total, but it's easy enough to add. They had all this information available IF you could find it in amongst all the PAGES of BS text. Now you can see all the made up charges that are created by the ISP and can hopefully avoid some of them by jumping through what ever new hoop(s) they have you jump through that they can come up with AND, they will come up with some other way I'm sure.

  • @gabest4
    @gabest4Ай бұрын

    I would be interested in the bandwidth of the street, not just mine. I get 1gbit, but everyone else gets 1gbit, too. And it's the same wire.

  • @ELMolliez
    @ELMolliezАй бұрын

    Imaging that your defense for bot listing all charges is "that is too hard to do", you either know you overcharging or you just pass down the prices to customers. Both options are telling you that providers is shady AF

  • @lordwafflesthegreat
    @lordwafflesthegreatАй бұрын

    As a european, isn't this standard practice? My ISP bills have looked like this forever.

  • @kmartyCZ
    @kmartyCZАй бұрын

    I'd rather prefer to clearly show whether you've got IPv6 (/56) and/or public IPv4 address. Otherwise it's not an Internet connection, just connection for viewing web pages (which is much much cheaper for ISP to provide). But it's important at the beginning, of course. You don't have to see it every month.

  • @danieljo98
    @danieljo98Ай бұрын

    I'll never understand why some ISPs in the USA have a data cap, it's not like its a mobile service, I'd be so mad having to keep an eye on my monthly cap even more with how large games are nowadays.

  • @saulgoodman2018
    @saulgoodman2018Ай бұрын

    This will not cost them any money. They already put most of that in the fine print in 6 point font, at the bottom of the page. Sometimes on multiple pages. This will save them time and cost no extra.

  • @OmegaWolf747
    @OmegaWolf747Ай бұрын

    Will we be able to see these labels on our phone carriers' apps, like the My Verizon app?

  • @Peterstarzynskitech
    @PeterstarzynskitechАй бұрын

    Now my internet will have neutrition facts? Lol

  • @Respectable_Username
    @Respectable_UsernameАй бұрын

    How is latency measured? I mean, where's the endpoint? As somebody geographically forced to deal with a lot of latency (Australian), it makes a huge difference if you're measuring against a node near you or a node on the other side of the country! Turns out, the speed of light is actually kinda slow...

  • @python_l5367
    @python_l5367Ай бұрын

    Is that gonna be a thing in the EU as well? Looks useful.

  • @hotaru25189
    @hotaru25189Ай бұрын

    As someone who uses Comcast I can't wait to see these fees they charge me for and how I am going to get rid of some of em.

  • @bobcamoh.a.f.2874
    @bobcamoh.a.f.2874Ай бұрын

    i was EXSTATIC when i saw this on the news a couple weeks ago, laughed my ass off for 2 reasons, one, FINALLY since so many hides info from the consumers, and 2 that COMCAST was the main image cause their known to screw people over and STILL one of the very few companies charging people for data like on a phone... many central and western states are ONLY able to use comcast and they monopolize it badly... got a few friends who's shown me their bills and it's bad... i'd rather have DSL over comcast ANYTHING... so i'm guessing the only "complaint" that was real was comcast and the few other ISP's, about them being too transparent so they couldn't screw people over any more nor as easily. as you guy's said with the ads and mail they like to spam out to everyone... even brand new ISP's with very few customers do that and trying to build everything up and trying to get fiber to more people unlike the big companies.

  • @Species1571
    @Species1571Ай бұрын

    Latency to what? Latency varies massively depending on who you are connecting to and how many network hops there are on the route.

  • @CrazyManuel94
    @CrazyManuel94Ай бұрын

    The ISP can simply mess with how they label the speeds MB MBit MiB MiBit MB/s MBit/s MiB/s MiBit/s, those labels would really help

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