*** UPDATE FROM RØDE *** For some reason rode can’t post on this video but they have contacted me directly so I can update you all please see below. Hey folks, just wanted to provide an update on this, our NTH-100 are now covered by a lifetime warranty, this means you're covered for life if you happen to run into any manufacturing faults or defects* You can learn more about this here: rode.com/en/about/news-info/the-nth-100-headphones-are-now-covered-by-a-lifetime-warranty

@MarkDHastingsMusic

Жыл бұрын

Thanks for posting this. I've been enjoying mine for 5 months until this happened. The plastic clip holding the cans onto the headband seem about the same thickness as a potato chip, and about as sturdy. I hope the Rode Customer service is as good as its reputation...

@CuzCutz

7 ай бұрын

Just about 5 months in… that clip shattered on mine as well! 😣

I had the same thing happen to me, sent them in for repair, and in a surprisingly short time they sent me a new pair- it seems that they have actually fixed the issue, as my new pair have a different/sturdier connector design with a larger piece (with what seems to be a different/stronger material) in the middle.

@brendanwallach6350

Жыл бұрын

Is there a chance you could maby take a picture of them.

@WibblyWobblyChannel

Жыл бұрын

@@brendanwallach6350 Sorry for the late reply- not sure where I could upload a picture to share but the design is basically the same except the round piece in the middle is bigger and some sort of metal. Everything else is the same though but it doesn't break anymore

@Szystedt

3 ай бұрын

@@WibblyWobblyChannelThat’s cool, thanks for sharing!!

@goodphotoideas

Ай бұрын

Can you tell me where you sent them back to???? Thanks in advance.

Mine did too on the second day. This needs a recall. I hope the massive amount of returns and reviews will force them to redesign that section.

Mine has broken too. On the L just like yours. ❗️ WARNING ❗️ Don’t buy these headphones 🎧 They break VERY EASY on the opposite side of the locking knob. It’s just thin plastic holding the cup to the headband and it snaps. This is not an isolated one off. It has happen to others.

The exact same thing happened to me too. I noticed this just now and searched up to see if anyone else was having this issue and found your video. I never drop it, etc and i literally also do that one ear thing too, so i can listen to my partner while i wear it.

Mine just broke after three months. smh... and I only use them at my desk too. And I have a break on the same Left side as well.

The same happened to me after a bit more than 2 months. Very disappointing and hopefully they will fix this looking at how many owners who had the same issue. I’m really afraid they will replace them and they will broke again and again…

mine broke too, got them RMA`d and they broke again after 2 Weeks! will try to get my money back and wait for Ver. 2 until then i`ll use my Beyerdynamics that are still alive and well after 6 years of daily use

Same here after around not even 3 weeks of daily use, one side broke completely and the other has a crack. Kinda sad cuz i really liked them otherwise. Time to look for new ones again

Thanks for making this video. I have the same problem. Bought mine in April 2022, and the plastic housing around the FitLock locking system cracked and fell apart when I lightly set the headphones on my desk. It surprised me because the force of putting them down was so light. I called Rode support, and they are replacing them. I'll have to baby the next pair. For $149, I expected a better product.

It's funny after watching your video I just went and looked at some other reviews. In particular, resolve from the headphone show was saying very specifically that this wasn't his favorite recommendation for sound but was especially suited for people that were " rough on their headphones." This hobby is something else.

@thefullsetup

2 жыл бұрын

That’s odd even if mine didn’t break I’d say mdr7506 or dt770 would be pretty much top of the list for workhorse durability. We are just surrounded by shills 😂😂

they could fix that by having a metal frame and over mold the plastic, in special for a locking mechanism, plastic on metal is no good. (I hope they roll out a recall and replace that pert soon, cause i really want these headphones.)

@Narinjas

Жыл бұрын

I am up to paying 200€ for them with an updated frame that removes the weak points, also, please, give us replacement pads on accessory buy list, also a thicker padding option.

This happened to me after about 2 months. I sent mine in for a replacement and within a WEEK of receiving the replacement the same problem appeared. Real shame too, these are the first and only nice headphones i have

Thanks again buddy. I posted 3 months ago with the very same issue. I sent them back to RODE UK repair depot after going through the RMA process. After a few weeks, I received a brand new pair which I registered straight away. Just this week, I randomly decided to check my new pair......and there is a hairline crack on both sides of the left ear bracket :( Looks like more faff requesting RMA and waiting to receive a replacement again. Glad to see that RODE have now offered lifetime warranty, but I would prefer if they went back to the drawing board and strengthened the faulty clips so that they lasted as they should as premium headphones. I just received a promotion email advertising the 'New' NTH-100M headphones with Mic but it does look like they have the very same clips! Here's hoping Rode see all these messages and listen. Fingers crossed!

exact same thing just happened to me! 5 weeks of use, on my home office desk, they have never moved more than from my head to the desk and back again, never dropped

Mine did exactly the same after about 6 weeks of use at my desk. I don't wear mine off one ear, they broke purely from being picked up from my desk. The fact that such a huge hunk of steel connected to the earcup goes into such a flimsy bit of plastic, and that the steel is allowed to flex against that plastic is utterly ridiculous. Once this plastic surround snaps, and it will, that's it, headphones unusable. Do not buy these.

@Narinjas

Жыл бұрын

more people should know about this, and they should do a recall and replace the part wit a stronger one that is either full metal , or metal with plastic over-mold system that has rugged plastic to metal that is backed by a metal structure inside and soft touch plastic on the outside. (you can to that with pressure difference, plastic mold injection direction, and mold texture.)

@bohitigaming

Жыл бұрын

two of mine broke the same way :/

Thanks for the video buddy. I found it because....yep, this also happened to me having bought the headset on day one. I have tried a glue-fix but it is still too weak. I really love the comfort of these things so I am hoping for a fix! Good luck everyone who has the same issue.... let's see if there is a Rode Response!

Mine just cracked. Thanks so much for this.

I have had two pairs for almost a year now. It took a while to get used to it's sound signature, but it is very pleasant and not fatiguing. Very nice cans for the price. I love the pads. Very comfy. They really provide some cooling via pads. Left side of the first pair broke exatly the same as yours. I'll be definitely registering warranty for life :) I saw design flaw right away, but maybe I have been extra gentle with these because of that. Have extra pair like me and for emergencies have couple of zip ties close by :)

To be fair, the twist-lock wasn't where it broke... it was technically (yeah, I know) the moulding that houses the actual connector for the ear cup; the locks still work great. The break is because of torsion (twisting) against the plastic, and the hardness of the metal versus the plastic moulding. Depressingly, this could have been solved with, like... $0.50 worth of aluminum...maybe 4 screws... to prevent the tabs on the cups from shearing off the plastic on either side. I've got a pair that I love for the money, with both cups broken, because of my gargantuan head. And part of me wants to get a replacement set... and part of me wants to just figure out how to bolt the cups in place, and sand down the plastic, so that I can keep using them. The weird bit is that the build quality of virtually every other part seems great... why such a massive, massive oversight that could be solved with two little strips of metal, or even just a screw and a washer?

@videodemo4006

2 жыл бұрын

Same happened to me today. Just got word back from the store that the supplier won't cover this. Mine broke when putting them on my head. Had them for three months.

@videodemo4006

2 жыл бұрын

Have done a review of the headphones on instagram and tiktok...have to take it down and make a new video telling people to buy these anyway. I can not believe this is not covered under the warrenty! Thought we had better protection as consumers in Norway

Welp - mine just snapped at the same point - went looking for any commonality and came across your vid. Really bummed. Reached out to support, hopefully they can send me a new clip

I had the same issue with my Rode headphones, and I barely used them compared to my other headphones. I take good care of all my headphones, so it’s surprising that this happened.

The exact same thing just happened to mine. I've had them maybe 3 months and they've been used very lightly in that time

This seems to be a prevalent issue. Mine just snapped today at the same points too. And it happened after about 2 months after purchase too. A serious design flaw if you'd ask me.

@thefullsetup

2 жыл бұрын

Such a shame I was going to send mine back to be replaced then sell the replacement but I don’t really want to sell them knowing the buyer will be out of pocket in 2 months 🤦🤦

@butakun07

2 жыл бұрын

@@thefullsetup Well i've contacted the distributor and mentioned the designed flaw. Guess time will tell if the replacement i'm getting will break in two months. That would b such a pity. I really liked the cushions and the almost neutral sound. But those two plastic pieces seem to be the Achilles heel of this rather very decent pair of headphones.

@alexsmith32012

2 жыл бұрын

@@butakun07 Ive had my heaphones replaced twice same thing happened im on the 3rd pair they have sent and i can feel the crack in the plastic forming around the screw this pair will brake in a day or to again

ima about to purchase it, is the one on shelf fixed(since they already know about this issue 1 full year ago), or same old version need fix?

Just happened to me again after I got my first unit replaced under warranty. No expert in regards to materials but this seems to be a big design flaw. (plastic around the locking mechanism too thin / too soft)

I have the same breakage with headphones bought April 29, 2022 with very gentle use.

This happened to me as well. They took a month to even respond to my warranty request and want me to pay for the label to ship it to them...nah. Think I'll just avoid Rode in the future.

SERIOUSLY! I wish I would have seen your video before I went and purchased these. I've had the exact same thing happen! and they never left my desk let alone my office

I had the same issue and I bought a second one, thinking that it was my fault and the same thing happened but on both sides. I will contact them for sure now. Also Don't feel bad about making this video. You have no fault. They do!

Just happened to me, only 2 and a half months of use, absolutely heartbroken as I was starting to think these were the perfect headphones, just contacted rode, hopefully this gets resolved somehow.

same as mine, why not just make the material from aluminum alloy?

Mine broke in the same way. I need to open up an RMA.

I had the same thing happen, after some glue it’s stronger than it was lmao. Best headphones i’ve ever used, yet least durable.

I just gifted a pair of these, don't have one in front of me, spitballing practical repairs. Could a small diameter machine screw with an appropriate size washer under the head replace the locking tab, going through the headband and the earcup flange, then another washer and a nyloc nut? Would that hold it all together? If one could include the piece that breaks off under the inner washer that would be better. You would lose easy adjustability but if used by just one person might not be too bad. I know anodized black hardware is available in some small sizes used in DIY speakers.

Great honest review! Mine also broke 2 months in, Then the replacement did the same, so I was so mad I have reverted to my Sennheiser’s (380, 280) what a shame - I have held off for 8 mos asking for a replacement because I thought I would wait til they actually fixed the problem. Was going to buy a bunch of sets so that all the headphones are the same - but now I’m still waiting to see what happens with the next replacement - Its very, very disappointing and unlike Rode products which have generally been superb. What to do.?

Hi! Do you know how (where) can I purchase this little piece. I'm in the same situation as you. Thanks ;)

I have had two pairs snap on me. I just sent them back to rode. I hope they have fixed the issue.

Just returned mine too. They lasted just over 12 months then fell apart. Sad really, because RODE general makes great stuff.

happened to mine too... on both sides in about a month used only at home at my desk.

Not an isolated problem. I purchased mine here in Vancouver Canada and 2 months in one adjustor snapped; the other had a hairline fracture and one earpad was showing ware down to the yellow foam. This is a virtual crim.

Thank you for the video. My pair just failed today with the same problem and I purchased them in April this year. The Right side broke completely but the ear cup still stays on. The Left side now has a fracture down the side as well and probably will fail in a few days. Sent a Support request in to Rode on their website. If you register your headphones on the site Rode gives a 2 year warrant. I uploaded my sales receipt but the web site did not request this as mandatory. Even so, these cans not be failing. As someone else said probably poor design. Will Rode permanently come up with a solution or just Band-Aid by continually replacing the plastic parts? I'll update when Support answers.

@thefullsetup

Жыл бұрын

Be really interested to find out how your replacement pair hold up. but a few people on here have already had there’s break after replacement so I don’t think rode have addressed the issue yet.

Dude, mine did the exact same thing. It's a major design flaw! I super glued the locking connector back on and it only lasted another couple weeks. It's a huge disappointment to me. I hope there's some kind of fix for this.

mine broke in the same place on both sides

I just unscrewed the adjustment took it off and reassembled them with a nut and bolt and the build was infinitely better but you shouldn't have to do that

Here also on both sites lips are broken! But got it stick together with 2 tyraps on both sites, maybee metal lips was better within 6 mounts they'r broken with normal use!! I'll use then each day, because this headphone better fits on my ear and no sweating then my Beyerdynamic DT 770 32 Ohm or my akg kt701 pro 32 ohm!

I just had my replacement pair snap in the same exact spot after 4 months. I'm totally bummed...sent an email to Rode (my first set only lasted about 2 months with the same snap position). I feel better seeing other people with the same issue...I was getting a complex 😂

I have put in the return on mine. I cant risk this happening on set where I will often have one ear exposed.

@thefullsetup

2 жыл бұрын

Me too I’m buying something else for now I don’t even think it was just the one ear as the side that was sat as it should I could see a faint crack like forming. Think I’m going to get dt700 pro x when I have some more money. But if your not against IEM I just picked up a pair of basn bmaster amazing sound for £70 but the sound really is locked into using the right ear tip.

@ClaireMcHardy

2 жыл бұрын

@@thefullsetup I went for the AKG361 and the Koss Ksc75s. I wanted to test these 2 very highly regarded headphones and they have not disappointed. The AKG is pretty boring all things considered but I feel like that is more a strength than a weakness when it comes to critical listening for mixing. I think my next buy will be an open back senheser 560s or 600s as they are universally acclaimed for neutrality and criticality.

Same here, less than 6 months of careful use and already seriously cracked

Mine hasn't snapped (yet), but it has developed cracks in one of the locks.

Yep happened to me. I was carrying them by the cup as I often do with other headphones and they just snapped. I was considering making a video on it but thought maybe it was just me. They are great headphones otherwise.

@MGFaudio

Жыл бұрын

It's hard to believe they didn't see this coming, it's so obvious that the plastic band is no match for the metal prong things. I was ranting to my friend about it when it happened (and he just linked me to this video then)

@thefullsetup

Жыл бұрын

@@MGFaudio I also can't see how this wouldn't of been raised during the r&d it won't stop me buying from rode but this and the caster pro 2 unsticking due to heat has made me not so much of an early adopter of rode product now even if their mics are built like tanks

Is there anyway we can replace the broken piece? or how do we resolve this so we can still keep on using this? mine snapped after 5 monthss

@thefullsetup

2 жыл бұрын

Warranty return hopefully if enough go back rode will fix the issue sadly we are the beta testers for their first headphones

@lunchpaddle8621

Жыл бұрын

would rather receive a hex key and a new piece in the mail, seems easy enough to fix, cheaper for them to do that than have us send it off and have a technician just remove a screw, replace a part and replace the screw.. seems like a waste of time for them to pay someone to do it and all the shipping etc when we could just get the piece sent to us..

@thefullsetup

Жыл бұрын

@@lunchpaddle8621 the hex screw doesn't actually connect to the outer plastic clip that snaps, but a totally agree an upgraded user replaceable part would be a much better alternative

Exactly the same thing just happened to me. I bought them 14 months ago, and also subject to very light use. I've contacted the seller to see what can be done. Otherwise, great headphones! UPDATE: Just see the pinned comment and have registered it for lifetime guarantee. Many thanks for the post!

I love the Rode NTH-100 but this happend to me as well after just 4-5 months of desk only use...it's a shame that they used plastic in the place where the headphones have the most stress from bending

Pucha que torpes son!! Yo tengo uno igual y todo bien

My pair broke exactly the same way, a few months after I had purchased them. I really loved them, so I contacted Rode and within a few days, they sent me a new pair at no charge. They even let me keep the old pair. A few months later, the new pair broke exactly the same way. I only wear them at my desk, a few days a week. I had my previous Sony pair for almost 20 years. The locking mechanism is definitely not strong enough. It should be made of metal, not plastic. Let see what Rode says when I contact them.

same thing happened to me. that plastic part should be metal, such a shame - its a great headphone, a little too much fatigue on the top of the head though. All kudos to Rode - they replaced them fast for me, thanks - but i fear the same thing will happen.

I have owned my NTH-100 headphones for 10 months and have already sent them back for warranty three times for the same reason. Each time I receive new headphones - however, I see that the design in my models is not improved. I only use the headphones at my desk and I expect that the problem will return - and the warranty is about to end :( The headphones sound great, but this design flaw is a huge downside.

I didn't wear these headphones like you (on one ear). Just standard, normal use and they broke exactly like yours. Already posted anti-buying comment on all rode nth 100 reviews. Let's boycott them on social media.

Consider the 7506s. My fav by far.

@thefullsetup

2 жыл бұрын

I had them before I purchased the rodes didn’t like the sound. I tried a few different types of pads too but just wasn’t for me weird thing about audio though we all have different tastes.

happened to me as well after 1 month of weraring my pair

Mine just broke tonight I am worried about getting them replaced I can't find my serial code :| Just realized it's only been about 2 months for me as well

@malcolm901

Жыл бұрын

s/n is on the box.

Same thing happened to mine today (6 months after purchase). I was absolutely loving these but now I see that RODE completely cheaped out on a vital part. Just submitted a service request and waiting to hear back from them. ☹ UPDATE: They just sent me a return authorization email. Apparently, I have to pay the shipping though? That stinks.

It's good that it's covered with a lifetime warranty, probably because it's going to keep stuffing up for your lifetime🤣. Bits of plastic have broken off my right earcup. It's just hanging on by a bit of plastic, but is still useable for now. Once the last bit of plastic breaks off, I'm going to be sending it to RØDE under warranty. If they just repair the faulty part, I'll keep using them, but if they completely replace the headphones (so that the ear pads are clean & new), I'll be putting them up for sale and will go with another brand. The fact that they break is a very poor design-flaw. The clasp should have been made of metal. There really is no excuse.

This literally happened to me just now. Dammit rode

This is why I've decided just never to buy products that are being hyped up on launch on KZread. There's no batteries or software, so there should be no rush. Might as well wait and see how they're holding up in a year when all the KZread hype had died down. Every single review it was gushing that these were revolutionary and would totally change the game... And I'm sure if they ever release a new variant to come in they'll say that one's the best thing since sliced bread. Now just a few months later and you can already see used ones on Amazon for 110 bucks. This hobby really banks on hype, FOMO, etc... It's getting pretty ridiculous.

Same problem here.

Just because they make good mics doesn't mean they make good everything else. Maybe manufactured in a different facility?

@thefullsetup

2 жыл бұрын

Agreed I do believe everything is made in the same factory in Australia though 🤷‍♂️

@jcap8391

2 жыл бұрын

@@thefullsetup This is first try at headphones. Maybe they will do better next time 🤔

@michaelcorcoran8768

2 жыл бұрын

Yeah, I think most disappointing thing is there must have been 40 glowing reviews from fairly prominent KZread channels. I don't know if they were paid, if they were most of them didn't disclose it. And I don't recall any of them even hinting at a vulnerability like this. I mean 2 months. That's what I expect with the koss KPH-30i!

@jcap8391

2 жыл бұрын

@@michaelcorcoran8768 my koss lasted longer than that ☠️

@ClaireMcHardy

2 жыл бұрын

Having owned allot of Rode microphones. I would say that they are average overall. Good would be subjective as they tend to be a warmer or muddier sounding mic and tend to lack that senheiser crispness. The NT1 is an anomaly tho. My NTG3 has been in my kitbag for a while but if I could justify the purchase of a senheiser replacement I would.

Mine also broke :(

it took 1 month and 10 days for it to break. yipeee

That's crap, and lifetime warranty (not on wear and tear mind you) is not a solution, they should redesign the construction, maybe a mark II version soon? I swear by my Sony MDR 7506's for location work, apart from the earpads (replace those immediately) and a very "revealing" top end (which is quite nice actually for recognizing issues in dialogue recording) they are indestructable!

This just happed to me lol😐

@thefullsetup

2 жыл бұрын

Not good I know it was there first attempt but it looks to be a pretty bad design flaw.

@ChuuniKaede

2 жыл бұрын

@@thefullsetup mine broke in this exact spot for me today

with lifetime compensation for all suffering)

Same thing happened to me after only 3 days!🥲

Update: Rode has sent me replacements for both sets of my cans and so far so good. Neither set of replacements have broken as of yet.