Today, we try to fix our newer model iPad Pro that is experiencing frozen black screen issues, will not turn on, will not take a charge. I called AT&T to rectify the problem with the iPad Pro but we were very surprised to learn that we did not have the protection plan. When my mother purchased this iPad Pro arount 7 months ago, she was under the assumption that the iPad Pro automatically came with the protection plan with nothing else to do. To our surprise, we were not aware that you physically have to go on the AT&T website to sign up for the protection plan in order to be fully protected.
Now we know from that bad experience to sign up for the protection plan on the website.
When all else failed, I went on KZread to see if someone had a trick or secret to help fix a dead iPad Pro newer generation, before we threw it away. We found WorldofTech on KZread and they showed how to potentially fix your frozen or dead iPad Pro.
We show a few different methods that we learned to help you fix your iPad Pro.
After I successfully fixed my mothers iPad Pro with that little 30 second trick of pushing the up button, the down button, and then holding down the power button for 30 seconds to a minute in that order, I was amazed that the Apple logo illuminated on the iPad for about 20 seconds confirming that the iPad Pro was fixed. Keep in mind that if your iPad Pro is in a severe frozen state or dead, the tricks you see me performing in this video might just help you fix your iPad Pro, or might not. We were told that if your iPad Pro works after you do the up, down & power button trick, and then your iPad Pro freezes up again and again after the fix, you will probably need to take your iPad Pro to a dealer to see if its fixable. The button trick will work on iPad Pros that are just in a frozen state or dead, but some iPad Pros may be in much worse internal condition. Try it, you have nothing to lose, and a working iPad Pro to gain.
After I fixed the iPad Pro I immediately called AT&T asking them why they didn't tell us about this button trick to restore my iPad to new again. AT&T said they had no idea that such a trick or secret existed. In my experiences some companies are very shady, and will do whatever they can to make you purchase a new iPad Pro, or any other product that is having an issue. I guarantee you that the next person that calls them with the same issue, they will tell that customer they had no idea that there was a trick to restore their iPad.