When the infamous motto “Move fast and break things” was informally embraced by Facebook years ago, it fueled the idea that there was a trade-off between the pace of transformation and building a great company. Bestselling authors Frances Frei and Anne Morriss assert otherwise. Join us in this episode of Technovation where the renowned authors and co-hosts of TED podcast ‘Fixable’ share valuable insights on leading change management with both speed and excellence from their latest book, "Move Fast & Fix Things: The Trusted Leaders Guide to Solving Hard Problems". Frances and Anne both draw from their expertise in leadership coaching and provide actionable strategies to build trust through authenticity, logic, and empathy; lead effective change management; and achieve excellence through radical prioritization. Tune in as we explore the importance of storytelling, the advantage of failures, and other key takeaways from their book.
0:00:00 Introduction
0:01:14 Anne's Passion for "Fixing Things" and the Role of Curiosity in Problem Solving
0:02:45 The Importance of Authenticity, Logic, and Empathy in Trust Building
0:03:53 Earning Trust in a Virtual Workplace Environment
0:07:00 The Concept of 'Move Fast and Fix Things' and Learning from Failure
0:09:59 Monday: Bring Your Creativity
0:12:41 'Indignities List' and the Importance of Prioritization in Achieving Excellence
0:16:12 Tuesday: Create a 'Good Enough' Plan and Be in a Learning Mindset
0:17:32 Steps to Pivot Company Culture Towards Trust
0:18:10 The Importance of Honoring the Past in Change Storytelling
0:20:31 Wednesday: Make New Friends Day
0:22:39 Process of Getting 'New Beeps' and Changing Our Relationship with Failure
0:24:57 Training Yourself to Reorient Your Approach to Failure
0:26:11 Thursday: Telling the Story of Change to Your Organizations
0:29:33 Friday: License to Go Fast and Radical Prioritization on Areas Where You'll Excel
0:32:44 Methods of Measuring Progress to Greater Levels of Performance
0:37:28 Weekend Plans: We Thrive When We Are Recovering
0:40:48 The 'Fixable' Podcast and Framework for Fixing Workplace Issues Quickly
0:42:33 The Dynamics of Working and Living Together as Partners
0:44:52 Outro
An audio-only version of this interview is available as episode 819 of Metis Strategy’s podcast, #Technovation with Peter High. Learn more at bit.ly/Technovation-819.
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