Thank you for being so thorough, and going through the repair slowly and step-by-step.

@JanSV

3 жыл бұрын

You are welcome

Wow! Great video. I had a sewer clog and back flow issue in the sink --> dishwasher. Solved the clog, but it turned on the dishwasher only to find an error message. Tried cleaning everything, but nothing worked. I was about to call for repairs, but found this video. I hadn't notice this small valve. Pulled it out, gave it a good cleaning, and now everything is working fine. Thanks so much for sharing!

@JanSV

3 ай бұрын

You are welcome. Greetings from belgium. Jan

Thanks. If anybody has a meile dishwasher 10+ years old, and it doesn't drain well, the problem is very likely one (or both) of these two parts. The seals and gaskets will break down over time and water will leak out. The lower water pressure will make the heater pressure switch trigger an F11 code and supply/drain alarm. In my case it was the second part (sump cover) that was leaking from the snap in sub-component on top. This is easy to test by removing the sump cover and blowing air into one of the pipes while blocking the other pipe with your finger. If air leaks out, then you can be sure that water is also leaking out. My non return valve also has a bad gasket/O-ring, but I didn't neeed to replace that for now. Most of the water was leaking through the sump cover part.

@smurfiennes

4 ай бұрын

The same with mine eventhough I’ve replaced the no return valve as the Miele’s website advised. Before I ordered the sump, I had put 3 o-rings on it and it works!

G'day from Australia Jan thanks for your detailed video it helped me fix my washer the wife is very happy 👍

@JanSV

Ай бұрын

I am glad i could help. Greetings from belgium. Jan

Thanks for the useful video, very well explained and clear.

Great video .. this was exactly my issue. The seals around these parts wear off over time and replacing the part with the new seals did it. Thanks or taking the time to post this video.

Thanks so much. I watched this and fixed the problem with the return valve straight away!

Bedankt voor je hulp met deze video. ik heb de terugslagklep vervangen en de vaatwasser draait alweer een maand probleemloos.

@JanSV

3 жыл бұрын

Perfect, goed gedaan. Ik ben blij dat ik kon helpen, heb ook al veel geleerd op youtube. Groeten

Great video - thank you. Seems like I'm going to be able to fix my dishwasher !

This is awesome --- exactly what I need. Many thanks for putting this together.

@JanSV

3 жыл бұрын

With pleasure

I just watched your video and I fixed my dishwasher without having to replace the parts you describe. Trick is to flush out each of the three items in the sink with some good water pressure then reinstall them. Then turn machine power on and off to reset and change the usual program mode and start. You will see the red drain light flash and this is indicating it is draining out the existing water. The cycle will complete on its own then you simply change back to your usual program mode.

@romedbucher2854

Жыл бұрын

it looks to me, he's replacing parts that are fully functional anyway...

Hello from Finland, thx for the video. Very useful. Please note thanks to a similar video I was able to fix our F11 issue by replacing the O- ring gasket instead of buying the new part. I paid 5€ for a full box of 60pcs. And used one of them.

@JanSV

2 жыл бұрын

Hello Anthony, Great job, even a lot cheaper than my fix. Thanks for sharing. Greetings from antwerp belgium. Jan

@cherlloydbycherlloyd3897

2 жыл бұрын

o ring gasket? you mean the black thing? where did you buy?

@AnthonyGeers-sc6pj

2 жыл бұрын

@@cherlloydbycherlloyd3897 Yes the black seals (O shaped) you can buy from all reputable car repair part company. I bought it from MOTONET.FI According to me, the F11 fault is initiated by the loss of pressure. The seal seems to be the issue ( but always check the propeller as you might find your issue there)

@smurfiennes

4 ай бұрын

Do you thing these O ring gasket would fit on the seals of the 2nd spare part (the square one)? I still have to order it, but I’ve replaced the first spare part (non return valve). And the water is still seeping up over the time

@AnthonyGeers-sc6pj

4 ай бұрын

@@smurfiennes Hi, To my understanding, only the round seal could be replaced. If the square seal is broken… no easy solution unfortunately. The solution worked for 2 years. Recently the F11 error message came back. I tried to replace the seals as done a couple of years ago. No success. The hard plastic part was cracked and pressure was not 100% as it should be. Hence I had to order the original 2 spare parts from Miele and paid almost 100€ !!! Said that the machine was bought over 17 years ago, had to replace myself the soap dispenser (under warranty) and now the “water return valves” parts (2). And I expect the machine to run for another few years. These Miele dishwashers are still in my experience amazingly silent, efficient and easy to fill.

Helped me fix mine, saves me calling out an engineer. I didn’t need to order new parts. Simply cleaned all the ones that I pulled out and also any surrounding areas. Back up and running in less than 30mins

@JanSV

3 жыл бұрын

Greet job

You literally saved my night! - Thank You!

@JanSV

3 жыл бұрын

Glad i could help. Jan

Thank you so much! Found so much stuff in it! Life saver!

Greetings from Perth, Western Australia!! With thanks to this KZread video I was able to fix my dishwasher myself (even after my husband attempted to do it, ahahah!!!). Thank you.

@JanSV

2 жыл бұрын

Hello Rebecca, i am so happy to hear that my video could help you. Greetings from Antwerp, Belgium

Made my wife’s day! She almost fixed it herself with help from your video.

Fixed my mums dishwasher so she didnt have to get a new one. Thanks from the both of us, and from Norway!

@JanSV

3 жыл бұрын

You are welcome. Greetings from belgium

I was about to throw the machine, I just got it fixed now after watching your video, I order the arrest valve from the supplier and installed it, now it function perfectly ,thank you !

@JanSV

3 жыл бұрын

SuperB you are welcome

Thanks Jan. It seems that my Miele dishwasher, although a different model number, has all the same drainage parts. Fixed now. :-)

@JanSV

3 жыл бұрын

Glad to hear that.

Great fix. Thank you!

Thank you so much! Saved me a lot of money. Cleaned and re-installed the valve for now but ordered the new part as well. Glad I watched your video before my wife called the service!

Excellent well explained, Wife a happy camper

My Miele is older version than yours (2009). It has no lamp indicator about water level problem. When the program is finished, everything seems to be fine. But after several days, the water leaks in at the bottom. I thought it was the silicone/rubber on the non return valve was worn out. I’ve replaced that, but the problem still persists. I see that you also replaced the square part. I will order that part as well and hopefully the problem will get solved. Thank you very much 👍👍

@smurfiennes

4 ай бұрын

Update: thank you to Anthony from Finland 👍👍. I put 3 o-rings on the sump part (the square one) and it works! I skipped putting the o-ring that connect to the non return valve, because the valve is brand new. I used 2 different sizes of o-rings to seal the sump

It works. Thank you to much!!!!

Thank you, FIXED!

Great video

Very nice 👍 thank you

Very helpful thank you

Great thank you

thank you for this, watching this in 2022. having problems with Miele dish washing machine drainage.

Awesome

This happens to us but there is always a chick pea stuck in there. It’s about once a month I open it up and poke the chickpea out. It’s a clear and obvious flow in the mesh drain - it doesn’t account for a piece of food like that. It’s really an odd thing for a design team to miss.

Thank you!!!

@JanSV

3 жыл бұрын

You are welcome

When you see a thumbnail with a motorcycle, you can be sure you're gonna watch a video with a broken appliance, fixed.... one way or another :):):)

Nice

If anyone wants/needs the return valve replacement part I have a new one to give away. It did not resolve our F18 problem. It is brand new. I would be glad to send it to someone for the cost of shipping around $5.

@MaxGluzman

2 жыл бұрын

ill take it if its still available

It's not the plastic things that become broken, problem are the the washers. They seem to dissapeer after +/- 10 jears of usage. I find it strange for a brand like Miele that they use washers that not resist the dishwashing product!

@romedbucher2854

Жыл бұрын

I guess you mean the O-rings? No material in the world can stay in prime conditions for 10 years when stressed by heat, detergents, salts, and such. 10 years is actually really good. With cheaper dishwashers, those parts last a couple of years only.

Hi Jan thanks so much for the video. Could you please share the link of the second part that you ordered. I have been trying to search for it but no luck. Thanks Mo

@JanSV

2 жыл бұрын

Hallo mo. I could not find the other part myself. I have bought it from the miele technician. But normaly if you replace the non return valve the dishwasher is already fixed. Greetings. Jan

Same problem. Replaced non return valve. Wasn’t the issue. Took out the drain pan. Bone dry. Replaced floater switch. Nope. Opened the controller board - bingo. The board burned out the plug (the 7 connector plug) connected to my drain motor. The motor refused to stop draining. Paid Miele $300 only for them to tell me it’s cost another $1200 to fix. Are you for reals??? They blamed me for user error. What the what??? How on earth do I burn out the controller board? Don’t buy Miele. They claim they have such great reliability but mine didn’t last 5 years. Trash. I threw out that $2300 paper weight and bought an LG.

@sandman0123

Ай бұрын

In my experience at least, Miele quality has dropped over the years. We moved into a house which had a 5 year old Miele dishwasher. We used it for another 13 years with zero problems and it was still going strong when we moved out. There was no need to change even a seal. Based on this, we bought a Miele dishwasher when we moved to a new place. Of course, the old model wasn't available, so we bought a newer one with similar features. The new one lasted about 8 years of light use, before the problems started. Initally I was able to fix it with just tricks found in videos like this one but now it's dead. It's a shame because it looks like new. We looked after it. Everybody is telling me that Miele repair is crazy expensive so I'm scratching my head what to do but if I buy a new dishwaser, it's unlikely to be Miele. Most other brands wouldn't be any better but cost much less so I can efford to replace it after a few years. I know that 2 dishwashers don't mean much in the way of statistics but this is my experience. We also have a slightly younger Miele washing machine and it still works but some indicator lights are not operating and the plastic window (front loader) is going a bit crackly. Fingers crossed...

Is there a way to know that the f78 error is not due to these parts but because the pump/ electronics might be at fault? I tried cleaning up these parts. Everything looks good. The gasket/ ball bearing part in my model is more simplistic with the ball inside a L/ U plastic tube. So design wise looks quite robust. I saw the other part, water is flowing through between the two ends without leaking out.

@JanSV

2 ай бұрын

Hello neil, i am sorry, i don' t know. Greetings jan

Thank you for this Jan. We had exactly the same issue. So after fixing everything I notice that there is STILL *some* water at the bottom of the machine (under the filter) - is that supposed to be the case or should the water completely drain?

@JanSV

Жыл бұрын

That is normal. I just measured it here. 1 cm of water in the center after a cleaning cycle.

@indrajitadvani3742

Жыл бұрын

@@JanSV That's very reassuring....thank you again Jan

@JanSV

Жыл бұрын

@@indrajitadvani3742 you are welcome.

Hallo Jan, zou het terugslagventiel vervangen ook het probleem kunnen oplossen als een vaatwasser het programma niet af kan maken doordat er geen water afgevoerd wordt? Mijn ventiel nu bestaat uit 2 delen en het balletje beweegt niet heel vrijuit! Thanks alvast

@JanSV

2 жыл бұрын

Hallo. Als het balletje niet goed meer beweegt is de kans redelijk groot dat dit ook bij jou de oorzaak is. Ik zou het zeker proberen te vervangen. Vermoed dat dan ook jou probleem opgelost is. Succes.

Thanks for this great video but i cannot circle and remove the 2nd part…it's so fixed ! Any tips to remove it smoothly?

@JanSV

Жыл бұрын

Hello, try to use a little more force. It must come out.

What country is this dishwasher in? Also, what model is your dishwasher?

@JanSV

3 жыл бұрын

Hello i life in belgium. G 1022 SCI model Type HG03

Our filter doesn't remove that easily....HELP!!!!

Why did the 2nd part need replacing? Also, wouldn't it be much safer to turn off the power to the dishwasher, or unplug it, before reaching your hand in the water?

@JanSV

Жыл бұрын

Hi, it is definitely safer to turn off the power to the dishwasher when you start working on it. Even though the pump normally cannot jump when the door is open, and the unit is fused with a 30 mA RCD. But better safe than sorry. I also replaced the 2nd piece because the Miele service man recommended it.

You should have a video with the alarm too

@JanSV

Жыл бұрын

It is now fixed, so that isnt possible anymore

I have the old one, that is why i can't remove the last past you removed

@JanSV

3 жыл бұрын

The most important to replace was the non return valve, i only replaced the last part also because the miele technician said so.

@smurfiennes

5 ай бұрын

@@JanSV does the square part have anything to do with water leaking in when the dishwasher isn’t in use? After the program, everything seems to be clean and all water is pumped out.

@JanSV

5 ай бұрын

Hello. I just replaced the part because the Miele technician Said to do so. Why I actualy don.’t know. Good luck.@@smurfiennes

My filter in the bottom of the machine is broken. I have a picture but i cant show it here in the chat i think. Is the filter necessary for the machine to fill up and drain water? Or can it work without that filter? I am troubleshooting to find out what to fix as the machine dont fill

@JanSV

5 ай бұрын

I suspect the filter shouldn't be in there (although I'm not sure) to test the dishwasher. Be sure to test it with an empty dishwasher, so that no chunks or other pieces can get stuck in the suction of the pump or in the pipes.

My dishwasher isn't that old, maybe 18 months and I am having problems, it won't fill with water and I have a hard time shutting the door. I never expected any problems with the dishwasher and I have had several. The lower rack the wheel fell off, now I have a difficult time shutting the door, and now it won't fill with water it just blinks at me, like a dumb blonde.

Hallo Jan, ik heb dit reeds gedaan, maar bij mij gaat de lampje direct knipperen van toevoer/afvoer, alles is gecheckt. Water komt binnen maar wordt direct afgepompd, enige idee?

@JanSV

2 жыл бұрын

Het water komt goed binnen. Komt er echt voldoende binnen? Filter gecheckt in de watertoevoer? Als er al 1 inzit. Misschien is de switch stuk die ziet of er nog water inzit. Of stuurprogramma nok. Succes

When I pulled off the white plastic thing only the handle came off and I can’t find a way to get the metal part or the thing under it to come off plz help

@JanSV

2 жыл бұрын

Hi, the lower part of the non return valve can normally also be removed by turning it clockwise and removing it. You can also remove the iron ball than. Greetings from Belgium.

@xtreemch1ll228

2 жыл бұрын

@@JanSV ok thank you

Thanks for your video. But isn't it strange that water can go through all parts and it needs replacing?

@JanSV

2 жыл бұрын

The rubber is somewhat deformed over the years and then the iron ball gets stuck in it, so that the passage is blocked.

@dannijohansen7508

2 жыл бұрын

@@JanSV thank you so much. Mashie seems to be working again 🙂

I ment gaskets instead of washers!

@JanSV

2 жыл бұрын

Indeed. Not what to expect from miele. The european number one.

Hello Jan. I bought both parts and replaced them, but still the problem persists so I checked the inlet valve too and that was clear, but still the problem persists. Any ideas? Many thanks, Dani

@JanSV

Жыл бұрын

Hello dani, That is strange, Perhaps the drain line is clogged, or the siphon

@danicaduric7330

Жыл бұрын

@@JanSV thanks Jan. I'll try them. ☺️

there is no rubber seal for the non-return valve in my dishwasher - the dishwasher works properly what is it for. Greetings from Poland

@JanSV

Жыл бұрын

The iron ball fits in the rubber gasket and cut off the water supply

mijne is bijna nieuw.. gekocht van vriend van mijn broer.. na 10 beurten doet hij het niet meer.. wat moet ik doen?

@JanSV

Жыл бұрын

Indien er water in blijft staan en een fout geeft. Kan je de terugslagklep vervangen. Anders kan het aan vanalles liggen.

Couldn't believe that the discharge mechanism was designed with zero regards for ergonomics or ease of maintenance.

We've got a miele dishwasher that has had 2 f84s in 5 years of use. Quite disgraceful for such a premium brand. Never buying one again.

@JanSV

11 ай бұрын

We have a washing machine (15 years old) and dryer (15 years old) and dishwasher (13 years old) from Miele. The dishwasher and the washing machine have been repaired once. So definitely happy here. you were less lucky then.

@robmcrob2091

11 ай бұрын

@JanSV definitely. We also have a miele microwave which broke after 2 years. We have lots of Samsung and Philips white goods that have no problems too, and previous dishwasher was a smeg which lasted a decade then we free cycled it. Come to think of it our dryer is a Siemens but before that we had a miele. Guess what happened to it? Yup - broke beyond economical repair after about 4 years. Siemens been going about 6 without a glitch.

How do I reset the dishwasher when the water leak sensor is still on is there an reset button?

@JanSV

3 жыл бұрын

I cannot find anything about a reset button in the manual. You can reset the dishwasher to factory settings. You can also try cleaning the filter, both in the dishwasher and in the water supply. Also to clean the non-return valve. regards

@amirm1553

3 жыл бұрын

@@JanSV Thanks! 👌🙏

Thank you very much for showing how to clean the Miele dishwasher, especially the part at 6:00. I did not know that and thanks to you I was able to clean mine out. My kids threw in some chocolate cake or something and here is a pic of how filthy that part was. I also ended up having a clogged wash impeller (not the drain impeller) and was able to fix that as well. snipboard.io/3hIH5w.jpg

@JanSV

3 жыл бұрын

Great fix. I am glad my video could help you. TOP