In this video we take you through what you need to know if Microsoft Teams has replaced your phone system. Additionally, we do a Microsoft Teams overview and cover calling and meetings on the desktop and mobile apps. Click SHOW MORE for all topics covered.
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Topics covered:
0:00 Microsoft Teams overview
2:31 Setting up your audio and video devices
3:57 Online 'presence'
8:32 Calling a phone number
9:55 Calling a contact within your organisation
12:43 In-call options: mute, hold, switch devices, add participants
14:49 Transfer vs Consult then transfer
16:37 Call answering rules - Simultaneous ring, call group, forwarding etc
18:54 Setup voicemail
20:16 Listen to your voicemails
19:54 Call history
21:32 Contacts management from Microsoft Teams and Outlook
25:40 Scheduling & joining Microsoft Teams meetings
28:30 Quiet Hours for Microsoft Teams mobile