makes me realize how unnecessary complicated this all is. Seeing self ordering stations in fast food is a game changer.

@jamesm7072

3 ай бұрын

it is nowhere near this complicating at my store, im not sure why his menu looks like that

@Absorbant

3 ай бұрын

​@@jamesm7072 this is a canadian mcdonald's

@jamesm7072

3 ай бұрын

@@Absorbant then it’s not mcdonald’s it’s a fucking disaster 😭

@Adriano-il3gx

2 ай бұрын

It is extremely important to create jobs for a country's economy, in case you don't know

@yurab1834

2 ай бұрын

It's not really that complicated. Self-ordering stations maximize user-friendliness, employee PoS machines maximize speed. Sure, there are other UX issues here (like mixing buttons for adding items with buttons for modifying existing items, or some menus being seemingly randomly arranged), but the main point is that everything is presented all at once - it's unintuitive for someone looking at it for the first time, but an employee that does this for 8 hours a day can punch out everything in seconds, without having to move between nested tabs of meal categories and going through 3 confirmation prompts.

2:21 "He's paying for me too" - "Inaudible mumbling" - "Err, yes you are". BROOOOO

@liar-888

2 ай бұрын

that shit was so funny "no im not"

Thank you for sharing what happens from the POV of the cashier. I know what to be mindful of when they are looking for the buttons and dealing with all of the funky machine things.

@PlatinumGamingg

3 ай бұрын

imagine working at a pizza chain i had to figure out which buttons to press for specific menu configs and toppings

@myname-isvincent5683

6 күн бұрын

​@PlatinumGamingg I promise you a pizza chain is easier than a burger joint like McDonald's or whataburger. Especially when they serve a lot more than just burgers. I speak from experience.

“I want the meal but no drink” 😂

@Chantrijuanderers

7 ай бұрын

Dealing with customers 😂

@CharlotteC98

7 ай бұрын

hate when they do that 🙄

@lIII0IIIl

7 ай бұрын

Is it cheaper that way?

@KatieT97

7 ай бұрын

@@lIII0IIIla meal is typically more bang for your buck if you want everything included (basically discounts everything by like 50 cents per item or so) but yes it is usually still cheaper to leave off the fries or drink. However you don’t really call it a meal if you don’t want the drink, because saying meal or combo implies that you want everything included. Just saying something like “I’ll have a burger with just a side of fries” suffices, I may clarify if you want a beverage but I’d still know that you probably don’t.

@lIII0IIIl

7 ай бұрын

@@KatieT97 Thank you for the info. I understand the concept of the “meal with no XX.” If there is no XX then it’s not a “meal.” I want to make it as easy as can be when I order. I know it varies by location, but I always order cheeseburgers, “No Pickle. No Onion.” If I don’t say it explicitly that way, I might get some onions or pickles. Just my experience. I’m trying to make it easier for everyone!! Thank you again for your reply!!

Worked at McDonald’s for 6 years in my late teens/early twentys and it is not as easy a job as people think. Long days dealing with customers, constantly standing and talking all day. Mentally draining job for sure. Great POV of this side of the counter showing them that’s it’s a fun job at times but it can really take a toll after awhile. Keep up the good work man! Much love!

@fatcat943

3 ай бұрын

First day was today loved it but the pos is confusing but i love getting orders ready and taking them to people

@Overfletch

3 ай бұрын

@@fatcat943 Hope your first week is going well!

@fatcat943

3 ай бұрын

@@Overfletch it did im good at drive thru so they have been putting me there

@princesspeach6457

2 ай бұрын

Prices are Insane

@insideoutsideupsidedown2218

2 ай бұрын

I did it for 3 years. This video here is slow time, not lunch rush. We had 6 registers and it would be 8 people in each line for an hour and a half straight. The new concept is slower on purpose to control food costs.

Im glad theyre adding self service machines to McD's now. Takes a lot of stress off of the staff, allows more customization, and is just better for people who are socially anxious.

@zone7770

2 ай бұрын

😐

@tornadothebrit

2 ай бұрын

@@zone7770 😐 problem?

@DRAG0N1012

Ай бұрын

Ours is one of the busier location we tell people to use the kiosks unfortunately we are understaffed so our kitchen is too slow for our volume but otherwise we are pretty quick.

@Lucas-cz2zn

27 күн бұрын

I've had them in my local McDonald's in the UK for yearsss now

Person didn’t didn’t have enough for their drink. Bro still doesn’t hesitate to give her the drink without a word. real one

@Juice-ig3jz

Ай бұрын

Ridiculous now every time she goes in somewhere she’s going to short change them and act surprised when they turn her away. He was was very nice for that.

@_marty

Ай бұрын

@@Juice-ig3jz as a fast food worker, the only person that is getting fucked when you give a free drink is the owner and even then we spend about $50 for a case of syrup that will last us weeks, we make way more profit from the syrup than it costs.

@lanadelrio-op6xz

27 күн бұрын

Touch grass​@@Juice-ig3jz

This makes me feel a lot better about myself seeing him have a hard time finding the items on the POS. Tried it on my second day and couldn't do it lol

@thej7362

4 ай бұрын

dear god i hope your pos isnt as crowded as this guys, mine is much more simple

@pirategamer6630

4 ай бұрын

It's tough for.new employees. It was tough for me when I first started. I'm a crew trainer now though so I can actually see the development of the crew firsthand. Repetition always works.

@zackattackwojo

4 ай бұрын

You can’t work at McDonald’s 😂😂😂😂😂😂😂😂😂😂

@Mr_Crypt

4 ай бұрын

@@zackattackwojo Weird because I am. Nice assumption though

@Olivia_432

3 ай бұрын

When I’m 14 I’ll probably apply, and I’ll probably have trouble finding the items too 😭 (my McDonald’s takes 14+)

The Canadian format looks so much more complicated compared to the one in the U.S.

@12369ja

3 ай бұрын

I was literally looking for a comment that said what country this was.

@alexawef

3 ай бұрын

Heh that Poutine label gives it away

@Dibujito322x

2 ай бұрын

Fr

@zeritox5160

Ай бұрын

bcuz US people are born with mcdonals genes in their DNA because they eat them so much that it's second nature for them to use their stuff.

@supersmashmaster43

Ай бұрын

Yeah we have a lot more than the US but this guy is probably a new employee, cause once you get used to it, it's easy af. It's only annoying when customers ask for specific stuff like to take toppings off, extra toppings or want something really specific so you have to hit the ask me button at the top and let the kitchen crew know.

thanks for making these videos, it helped me alot when i started working on the register at mcdonalds

the self ordering kiosk is such a big help, it speeds up the process. the only slow point is in receiving because some customers don't get their tray of meals right away when called, causing the server to shout the number louder.

Now that one was a busy lunch rush. Usually here in NY you see more of that rush on drive thru these days rather than being in the store....especially on the dinner rush from 6-8p where you can get like 7-12 cars back even with the double lane drive thru. I have had usually faster luck staying in the drive thru than going inside even with that many cars.

@liamwelsh5565

7 ай бұрын

Seems like it was a McDonalds close to a school so that's why it was busy inside. I remember the McDonalds at my highschool was a zoo at lunch time lol.

@MightyMuffins

7 ай бұрын

@@liamwelsh5565 Most around the Albany NY area are packed....mostly on the drive thru. Usually it's ALWAYS at least 5 cars deep.

@jacob24-78

4 ай бұрын

@@MightyMuffinsthe one by my house in canada the lineup is always at least 10 cars no matter what time it is because we only have 2

I’ve always been patient and respectful with service workers. So I hope these POV help others understand what goes on behind the counter and to be patient and kind to everyone :)

Thanks for ur hard work to all workers of the world keep up the good work

Hello! Thank you for this video. Very helpful po lalo na for a new McDonald's crew like me. Hope you can upload again new videos for POV lunch and breakfast rush taking orders :)

Awesome video

Love your content

Hey, brother, I appreciate the POV experience.

Your manager expects you to stay at the register waiting for that customer to come back when its short staffed and they just put the order on the counter without even calling it out or helping u do the ice creams

Ahh good old service and dealing with annoying people my least favorite thing about my job is people making it harder than it is lol 😂. Good work my friend as we both got paid in the end

Turns out working in a fast food restaurant is just as unglamorous and soul-crushing as one would expect. No wonder fast food restaurants have a hard time finding employees.

Crazy I was just watching your videos then I see you just posted

@Chantrijuanderers

7 ай бұрын

Thank you my friend..☺️

3:43 "Are you ordering the whole menu"

The store is so clean! The people running this business know what's up!

All work is noble. If you wake up in the morning for any work, that's work. Anything taxing you Mentally, physically, emotionally, your time and/or finances (commuting + Gas) Can't stand anyone who says X job is not a "real job."

@wannabenewpsie

2 ай бұрын

Truth!!

I've worked for both KFC and McDonalds, so I know how stressful it can be during the lunch and dinner rush.

The one thing I hate about customers are the ones who order with me, I send the order in, about to take payment for them to tell me they have a code or a coupon. x...x Like why didn't you tell me that before?!

3:16 Bro broke the 5th rule on the paper 💀

@htet1999

12 күн бұрын

🤣

Thanks for choosing mc donalds! Have a nice day!

I love order for lunch!

I love this, makre more!

5:25 Whoah, Canadian money. Until I saw that, I assumed the video was filmed in the U.S.

@Wvfiaksonv

3 ай бұрын

It's in the Philippines, I can tell because of the accent and the people

@nathanjamesbaker

3 ай бұрын

@@Wvfiaksonv Wrong. It is Filipinos in Canada. It says on the uploader's KZread channel "Mga Boss Idol Samahan nyo kami sa aming buhay dito sa Canada.., sabay sabay tayo mag explore at matuto kung paano ang buhay dito sa Canada" That translates to "Boss Idols, join us in our life here in Canada.., let's explore together and learn how life is here in Canada"

@ballain1

24 күн бұрын

@@Wvfiaksonv LOL it's in Canada but we have lots of Filipinos, heck a Mcdonalds in Vancouver you might think it would be in China

who asks for a meal without the drink help

@mrcringe8286

7 ай бұрын

@@thycutehojust get a Diet Coke then it has 0 calories

@brix-rb9dg

4 ай бұрын

@@mrcringe8286 i get meals without the drink when i dont want a drink/already have something to drink but the meals cheaper then food+fries

@zakkarykeith

4 ай бұрын

​@@mrcringe8286 diet soda is worse than regular soda lmao zero calories doesn't make it good

@mrcringe8286

4 ай бұрын

@@zakkarykeith first no it’s not second if you just give up everything and don’t enjoy life then why are you living?

@jacob24-78

4 ай бұрын

@@mrcringe8286or just get a water bottle

$8 for just a medium fry and a coke 😢 still like $6 usd, that’s wild.

Welcome to the McDonald's!

when I was 18 I got my first job at Mcdonalds. the manager just threw me on the POS and said it was simple to "just read it." i quit after 5 days cause that shit was too damn confusing

@Theraceisgolden

Ай бұрын

😂

Your also the only McDonald's store employee I have interacted with in all my few trips lol. It's all automated you don't talk to anyone. Only people I met are at shareholders meetings lol

that one girl took her friend to her workplace and didnt bother ordering for him even though she had discount.. damn

I wanna see you do the Brower order! :)

People saying I want the meal but no drink happens more then u think lol I worked at arbys we dealt with same thing

Please consider making more cash register videos!

nice content

lez gouu have a good week bro!

Im working soon at McDonald’s and wanna see how it goes 😂😅

Is that an UPS under the register? The one with the small screen?

9:15 its these customers that i hated while working at mcdonalds

$19.80 is robbery lmao

@csnpatty

4 ай бұрын

$14.81 USD. Taxes are very high in 🇨🇦 for sure!

what are the numbers in the bottom right corner of the selection "button" big mac 1 , chicken bacon deluxe 7 ?

@CharlotteC98

7 ай бұрын

its what the combo/meal numbers are. So a big mac is Combo/meal #1

Damn it’s 13$ for 6 nuggets a medium fry and a sprite

@common91941

3 ай бұрын

I was thinking the same thing must be a turnpike location there always more expensive

@ManItDontMatterIfShe

2 ай бұрын

It’s Canadian nothing dollars. So it would be like 9 10 ish in the best country in the world

might work at one tbh

Damn. I wish the U.S McDonald's had Root Beer. Bk in u.s has it tho. So thats good.

@pirategamer6630

4 ай бұрын

My store actually has Root Beer. It's awesome.

Since you work at mcdonalds, tell me what that beeping noise is in the background? It's always so nostalgic.

@12369ja

3 ай бұрын

The fryers

Keep in mind that y'all can't see the customers faces. When you're on the till and reading customer emotions, especially their impatience, it can feel way more intense and fast paced.

If you still work at McDonalds please post more vids like this!!!

In Japan ,mc crew have 30%discount😊

Man here in Brazil, kids seem to just want the Happy Meal and just want it for the toy and when they get home they don't play, I don't understand that, there are lots of other snacks that are much better than that

Seeing this dude struggle on cashier reminds me of how i was when i first saw the canadian till. I was able to get the hang of it in a few days / weeks because technology is a more natural thing to me. Been a year since that was the case and nearly everything is a breeze when it comes to actually taking orders

i got a mcdonalds ad before this xddd

McDonalds coupons!

Don’t say “is that everything”, proceeds to say “is that everything”

Its so nice that a MANFRED is working there. Grüße gehen raus an Manfred aus dem Heimatland, halt die Ohren steif!

Man $20 for some nugs, fries, couple drinks and kiddie cheesburger and toy. Wow!

"A lot of people are hostile, but I'm not. Like I'm not that hostile. Okay, so, umm, you can make beds with like, cloth and wood. Beds are used as respawn points. Why don't I teach you some shit. You, you want to live with me, man?"

That's all My foods!

😮😮 cool

"ello" 😄

the amount of pressure doing this

Ein gutes kassensystem!!😊

This looks sooooo old UI. That could be so much more clear, those different amount of nuggets being on other raw and completely other side of the UI

I take it this is in Canada from seeing all the funny money?

why cant they just use a slightly modified version of the current self ordering system.... looks way too complicated for no reason, could be wrong tho

@supersmashmaster43

Ай бұрын

Nah once you get the hang of it it's easy, the only issue is that it's somewhat slow

I have a question, I have been told this from other people who worked at McDonalds. Do you here the beeping even when your not at work? I'm just wondering. Thank you for sharing this.

@wgblondel

3 ай бұрын

I worked at McDo for a year, a long time ago. Sometimes I would hear the beepings from the warming trays, fryers and grills 😂 Now that I am a software developer I can sometime hear the Slack notification even though I'm not on my computer.... Only when i'm very tired

@excapism8839

3 ай бұрын

I worked 5 days max there and I would come home hearing the beeps when i showered and as I'm trying to sleep

I love how the first customer asks if it was just the 6 piece nuggets (not the meal) and the cashier confirms that, but he is charging her for a meal!

@nelsondnazariotorres8732

3 ай бұрын

She wanted the meal. I dont get what you mean.

@brittanywoodhead1560

3 ай бұрын

@@nelsondnazariotorres8732that part. She even asked for a sprite.

“You’re supposed to press the buttons with pictures of food on them…”

Wow! Look at all money!

I do like to eat at a Canadian McDonald's, I'm at US

thats stressful watching. lol

That attempt at blocking the kids face at the start RIP

Guessing this is canada from the 'poutine' order, but theres no cover for the card reader? In the UK, we have like a barrier that hides the pin pad so no one can see the numbers you put in!

@ballain1

24 күн бұрын

Some have them here, but 90% of the time there is not, also most people will Tap to pay now

@10:33 $3.80 for a large Sprite?! Eff that! That’s way too expensive..wow

@mqrii509

3 ай бұрын

It's $5.15 here in Australia lol

That UI needs a upgrade Oh my god looks so dated

as a chick-fil-a worker, i could never use that POS, its so overly complicated

$19.80 for cheeseburger and happy meal 💀

bro are you from vancouver?

That girl ordered a drink but didn’t have enough money, but still gave it to her anyways. Is that normal?

@yoru489

Ай бұрын

hahaha yeah wth was that

@supersmashmaster43

Ай бұрын

Yeah it is believe it or not, homeless people and teens will do it all the time. Dude probably should've offered a medium drink instead but sometimes we just give it to them out of pity lmao

@juicyraspberries

Ай бұрын

@@supersmashmaster43 do the managers get mad if they give ppl free stuff? At what point do they say no? If they ordered a full meal?

@supersmashmaster43

Ай бұрын

​@@juicyraspberries It depends. In this case, the girl covered most of the drink price so it wasn't technically free, a manager probably wouldn't get really annoyed over that. It also depends on where you work, if the managers are chill or not. A lot of times we'll make extra drinks or ice cream by mistake and just give it away to a random person instead of throwing it away, managers are fine with that. Only time managers would get annoyed is if someone wants an extra topping on their food but you don't upcharge them for cause that's what you have to do. Overall they don't really get mad over free stuff if it's something small like this.

@ballain1

24 күн бұрын

@@supersmashmaster43 Especially when she orders the 1 thing with the most markup I mean 3,80$ for a fountain coke, thing probebly cost less then 0,10c lol

Oh my lord you’re computer is so different

wait that’s how the screen looks? idk what I thought it looked like all my life but def not that

I want the meal but i need large coke

crazy how cameras in the kitchen have become the norm now, employees how so much pull now

This register is ridiculous 😮

They can't just pay for the meal at the machines where they put the order at in Canada?

@Chantrijuanderers

7 ай бұрын

If they will pay cash they need to pay at the cashier..😊

@DexterDerpia

7 ай бұрын

@@Chantrijuanderers Oh wow. I feel silly. That makes way more sense now. Your vids are very relaxing to watch btw. I've never worked fast food before so it's nice to get a POV on what it's like.

@ryanprescott98

4 ай бұрын

I thought the same thing but it makes sense that they would pay cash at the register.

@wnytrashtrucks

3 ай бұрын

sometimes the card reader does not work. I have had that happen

Wow nothing has changed since 2010

can i order cheeseburger without cheese only ketchup?😂❤

Bruh y’all have pictures of the entire menu and still fuck up my order?😂

In Which town this McDo is ? thx

@jeffboily6579

7 ай бұрын

Ok i'll refine my question, i know it's in canada but which city/town , thx

the ui for that system looks insanely outdated

Seriosly its 2024 and the ui looks like its for windows 7

damn

ZACH DAWN

What Mcdonalds is this. Is it in Ottawa