Matt's Thoughts About Customer Reviews!

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Пікірлер: 62

  • @memags
    @memags10 ай бұрын

    The arrogance and condescension is starting to get to me. I appreciate his success and confidence but he’s gotten to a place of comfort and seems to care less about the fine folks who drop their money on his business. I get it, I’m a business owner too. But you have to remain humble and thankful.

  • @ObsessedGarage

    @ObsessedGarage

    10 ай бұрын

    I’m not sure what to say about that. I find customer reviews by people that aren’t subject matter experts to be useless and steer people incorrectly. Saying what is so is just that, nothing else.

  • @sebdries

    @sebdries

    10 ай бұрын

    So you are assuming that none of your clients are subject matter experts, but rather idiots? And you assume that you are the only one that is capable of forming an opinion or obtain information in a product? If thats not arrogance, then what is.

  • @crcarta

    @crcarta

    10 ай бұрын

    @@sebdries all due respect, I don't think anyone whose time is worth money is wasting it leaving reviews on products.

  • @RayNLA

    @RayNLA

    9 ай бұрын

    Can you share a link to your website so we can read the “reviews”?

  • @rjthomasindyusa

    @rjthomasindyusa

    7 ай бұрын

    @@crcarta I work hard for my money so read reviews. I want to know if something is going to fall apart. The world is filled with all types of people... some people enjoy leaving reviews in their spare time.

  • @figthestig5228
    @figthestig522810 ай бұрын

    Im with Matt on this one. Majority of the time the reviews lack any useful information that I can’t just find in a video. Or it’s a gripe about bad luck. Or someone raves about how good something was and then it’s garbage.

  • @cabinetwise
    @cabinetwise3 ай бұрын

    Right on ! Completely agree 😂

  • @brandonwellhausen4394
    @brandonwellhausen43947 ай бұрын

    Matt I agree 100%. And the other is a person just sitting around waiting for someone to leave a review, then arguing with them

  • @rjthomasindyusa
    @rjthomasindyusa7 ай бұрын

    Wow... makes me feel like an idiot for spending money with you..... I build homes and build out higher end residential interiors and our best projects seem to be the ones that have the most input. I'm sure you have your fanboys but the rest of us plebs and mouth breathers know these videos are nothing more than commericials. We know that we are simply a means to your end. Maybe its best to not say the quiet part out loud.....

  • @ObsessedGarage

    @ObsessedGarage

    7 ай бұрын

    I find that customer reviews on places like Amazon are generally one of two things. Angry people where something bad happened or people that feel the need to justify their purchase. There is almost no nuanced, expert driven experience that is subjective to the product. I have zero interest adding that to my website.

  • @coloradoliftedyeti6328
    @coloradoliftedyeti632810 ай бұрын

    Wrong anytime you get ready to buy new item. You always check reviews and look up review videos. It’s called making sure you’re getting a good. Product I’m gonna buy something I’m gonna make sure the reviews are talking highly about it. I’m gonna be watching videos. Explaining in detail about it

  • @ObsessedGarage

    @ObsessedGarage

    10 ай бұрын

    That’s why you likely make a lot of mistakes and also miss out on quality stuff that regular people don’t know about.

  • @FreakoRico999

    @FreakoRico999

    9 ай бұрын

    While i get your comment, the reason reviews on his shop doesn't make sense, is because he makes sure you get quality stuff, you don't need a second opinion on his choice of favorite brands to sell. The thing you are mentioning morely suites to sellers who actually don't really know what they are selling. So again, i get your point, just not in his case at all!

  • @walterhahn4130
    @walterhahn41303 ай бұрын

    Never forget the can-coat crying…

  • @jbrooker78
    @jbrooker7810 ай бұрын

    Best rant yet! 😊

  • @ItsTheJahJah
    @ItsTheJahJah10 ай бұрын

    While I agree, it’s certainly very ironic to be so heavily against reviews/reviewing when you built up a brand off of reviewing products and methods.

  • @ObsessedGarage

    @ObsessedGarage

    10 ай бұрын

    I don't do reviews. I just talk about the products I like.

  • @ItsTheJahJah

    @ItsTheJahJah

    10 ай бұрын

    @@ObsessedGarage You don’t do them in the traditional sense but your series on pressure washers was by definition a review of each make and model that you presented. Nonetheless, good job.

  • @whitegoodman7465

    @whitegoodman7465

    10 ай бұрын

    Him reviewing pressure washers for a vid is completely different from morons online reviewing a product because they dont know how to use it so they give a negative rating.@@ItsTheJahJah

  • @ItsTheJahJah

    @ItsTheJahJah

    10 ай бұрын

    @@whitegoodman7465 cool story

  • @ItsTheJahJah

    @ItsTheJahJah

    10 ай бұрын

    @@xYuriTardidx You might break that poor fellas brain by suggesting he actually use it properly.

  • @dubvr6nos
    @dubvr6nos10 ай бұрын

    Pan wouldn't have a channel if they take reviews down 😂😂😂. pan the Advertiser would have to retire from KZread

  • @ObsessedGarage

    @ObsessedGarage

    10 ай бұрын

    Yeah, customer reviews are different than product reviews.

  • @doublesdetailer7709
    @doublesdetailer77099 ай бұрын

    1,000,000+ 1,000,000,000,000-> then we can ask Matt if he wants to reconsider 😅. 💙💙💙

  • @MidnightRunISF
    @MidnightRunISF10 ай бұрын

    I don’t agree completely. I’ve spent thousands of dollars on your store and generally speaking, I really enjoy your content. That said, I lost a bit of confidence in your recommendations when you admitted that a product in your process wasn’t the best as you always tout. You only admitted this because you were finally able to resell the best product for that specific use, according to you anyway. Reminds me of Pan the Organizer only reviewing what is profitable for him. Suppressing reviews could be viewed as silencing truthful reviews. You also assume your customers are too stupid to sift through reviews and make an educated buying decision. I guess that’s why you kindly refer to us as idiots. All that to say there’s probably a better way to explain why you don’t enable reviews.

  • @ObsessedGarage

    @ObsessedGarage

    9 ай бұрын

    That is completely backwards. I assume people aren't stupid, as only stupid people would rely on reviews or other people that aren't qualified to review something. I don't know what you are talking about not using the best product. The only instance I can think of is P&S Interior Cleaner vs. Griot's. P&S is pretty darn good, and there are many things I like about it more.

  • @brian2359
    @brian23595 ай бұрын

    Matt has already done the reviews, that’s why he has the product! He’s vetted it already! The only review anyone would leave would “Matt was right!”

  • @jmark7390
    @jmark73904 ай бұрын

    So he is calling his customer idiots? I will buy my crap elsewhere.

  • @ObsessedGarage

    @ObsessedGarage

    4 ай бұрын

    No, just you.

  • @rmbowman2000
    @rmbowman200026 күн бұрын

    So I'm an idiot if I've bought something from obsessed garage? Not that I would ever buy his garbage.

  • @ObsessedGarage

    @ObsessedGarage

    23 күн бұрын

    Yes

  • @rmbowman2000

    @rmbowman2000

    23 күн бұрын

    @@ObsessedGarage Good to know. Thank you for confirming. Lol

  • @drumrboy80
    @drumrboy8010 ай бұрын

    Matt’s already done the leg work. Trust the process and you should get the same results. If not, then it’s user error.

  • @drumrboy80

    @drumrboy80

    10 ай бұрын

    @@xYuriTardidx leg work meaning vetting the products he sells. He’s not just putting crap on his site because they appeal to the masses and will sell. Having an open mind is trying or going for the next best because some things are out of my reach ie power washers and high end polishers..

  • @drumrboy80

    @drumrboy80

    10 ай бұрын

    @@xYuriTardidx that’s true and there and tons of other purveyors out there that have reviews. I get where Matt is coming from about reviews. I’m in the restaurant industry where one baseless review can damage the entire establishment. They don’t even have to necessarily visit the establishment and still leave a bad review because they got bored. What’s the point in that? Products being sold in OG, due to the vetting process, can stand on their own without needing feedback from the consumers.

  • @drumrboy80

    @drumrboy80

    10 ай бұрын

    @@xYuriTardidx you see how you’re reacting to Matt’s thought process? You’re not the only one. Why open up a platform for potential hate? Think about how much crap he was getting when he first started selling his bucket package. A high percentage, if not all, wouldn’t have bought them anyway. They just didn’t like the price point. Those who purchased understand. No reviews necessary.

  • @thesportsperspective1818
    @thesportsperspective18185 ай бұрын

    I can appreciate this sentiment. I think it gets a bit murky though when the person pushing the product is paid for his review but also doesn’t allow others to review. It’s a bit shady. But yes, if you’re on a website that’s already done the reviews- generally what Matt built his brand on imo- why then would he offer up an option for consumer reviews. Buyers on his sight are buying because he did the extensive leg work. Makes sense to not allow reviews 💯🤝🏾

  • @jack073
    @jack0734 ай бұрын

    😂😂 fucking gold from sassy Matty

  • @pero9254
    @pero92545 ай бұрын

    This makes no sense. Why would you want a bunch of idiots who YOU taught about the product leave reviews about a product they know NOTHING about…

  • @Raul-ll3yk
    @Raul-ll3yk4 ай бұрын

    I think people don’t understand that Matt only sells products that he has tested for a lot of hours and think are worth it. He is not a re-seller that sells everying that a brand makes. Example: He likes Bead Maker but hates dream maker so he doesn’t sell dream maker. You don’t need a review because what he is selling it’s already reviews by him. If you don’t think he is right, easy, don’t buy from him.

  • @moisesperez3693
    @moisesperez369310 ай бұрын

    Funny as shit*

  • @sherm0711
    @sherm071110 ай бұрын

    That seems a little vague…. I guess we’ll never know what Matt really thinks…

  • @brian2851
    @brian285110 ай бұрын

    You shouldn’t do reviews. Better to listen to others I trust to do them.

  • @MrJESTER808
    @MrJESTER80810 ай бұрын

    *not English…🤣😂🤣

  • @gabriell4031
    @gabriell403110 ай бұрын

    Matt “I taught everyone” Moremon listen dude. Not everyone who orders off your website orders because you taught them. Reviews help improve product development and product consistency. “Bad luck” isn’t bad luck if more then 50people had issues. Good and bad reviews. Are good reviews. Gotta get off that golden chair your sitting in before it gets taken away my friend. You’re not the only expert in the field. And everyone around you is laughing only because you pay them. You preach what you like. What ever way you slice it. You’re reviewing a product by talking about how good or bad it is…😂😂😂

  • @ObsessedGarage

    @ObsessedGarage

    10 ай бұрын

    Your sentence structure tells us all exactly why reviews are useless.

  • @gabriell4031

    @gabriell4031

    10 ай бұрын

    @@ObsessedGarage Sorry I didn’t write you a thesis essay on the oxymoron statements you made in this clip. I like your videos but you sound a little hurt when taking criticism bud. Your trying too hard to be different when you’re review channel that is disguised as “my opinion” channel. A review is when you examine and assess something. Tell me how your channel is different?

  • @lucabrazi36
    @lucabrazi364 ай бұрын

    This guy thinks he's god of detail products. Learn how to use a rotary and then you can act cocky all you want!

  • @ObsessedGarage

    @ObsessedGarage

    4 ай бұрын

    I have no need. Do you really think I couldn’t learn?

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