Matt's Thoughts About Customer Reviews!
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Пікірлер: 62
The arrogance and condescension is starting to get to me. I appreciate his success and confidence but he’s gotten to a place of comfort and seems to care less about the fine folks who drop their money on his business. I get it, I’m a business owner too. But you have to remain humble and thankful.
@ObsessedGarage
10 ай бұрын
I’m not sure what to say about that. I find customer reviews by people that aren’t subject matter experts to be useless and steer people incorrectly. Saying what is so is just that, nothing else.
@sebdries
10 ай бұрын
So you are assuming that none of your clients are subject matter experts, but rather idiots? And you assume that you are the only one that is capable of forming an opinion or obtain information in a product? If thats not arrogance, then what is.
@crcarta
10 ай бұрын
@@sebdries all due respect, I don't think anyone whose time is worth money is wasting it leaving reviews on products.
@RayNLA
9 ай бұрын
Can you share a link to your website so we can read the “reviews”?
@rjthomasindyusa
7 ай бұрын
@@crcarta I work hard for my money so read reviews. I want to know if something is going to fall apart. The world is filled with all types of people... some people enjoy leaving reviews in their spare time.
Im with Matt on this one. Majority of the time the reviews lack any useful information that I can’t just find in a video. Or it’s a gripe about bad luck. Or someone raves about how good something was and then it’s garbage.
Right on ! Completely agree 😂
Matt I agree 100%. And the other is a person just sitting around waiting for someone to leave a review, then arguing with them
Wow... makes me feel like an idiot for spending money with you..... I build homes and build out higher end residential interiors and our best projects seem to be the ones that have the most input. I'm sure you have your fanboys but the rest of us plebs and mouth breathers know these videos are nothing more than commericials. We know that we are simply a means to your end. Maybe its best to not say the quiet part out loud.....
@ObsessedGarage
7 ай бұрын
I find that customer reviews on places like Amazon are generally one of two things. Angry people where something bad happened or people that feel the need to justify their purchase. There is almost no nuanced, expert driven experience that is subjective to the product. I have zero interest adding that to my website.
Wrong anytime you get ready to buy new item. You always check reviews and look up review videos. It’s called making sure you’re getting a good. Product I’m gonna buy something I’m gonna make sure the reviews are talking highly about it. I’m gonna be watching videos. Explaining in detail about it
@ObsessedGarage
10 ай бұрын
That’s why you likely make a lot of mistakes and also miss out on quality stuff that regular people don’t know about.
@FreakoRico999
9 ай бұрын
While i get your comment, the reason reviews on his shop doesn't make sense, is because he makes sure you get quality stuff, you don't need a second opinion on his choice of favorite brands to sell. The thing you are mentioning morely suites to sellers who actually don't really know what they are selling. So again, i get your point, just not in his case at all!
Never forget the can-coat crying…
Best rant yet! 😊
While I agree, it’s certainly very ironic to be so heavily against reviews/reviewing when you built up a brand off of reviewing products and methods.
@ObsessedGarage
10 ай бұрын
I don't do reviews. I just talk about the products I like.
@ItsTheJahJah
10 ай бұрын
@@ObsessedGarage You don’t do them in the traditional sense but your series on pressure washers was by definition a review of each make and model that you presented. Nonetheless, good job.
@whitegoodman7465
10 ай бұрын
Him reviewing pressure washers for a vid is completely different from morons online reviewing a product because they dont know how to use it so they give a negative rating.@@ItsTheJahJah
@ItsTheJahJah
10 ай бұрын
@@whitegoodman7465 cool story
@ItsTheJahJah
10 ай бұрын
@@xYuriTardidx You might break that poor fellas brain by suggesting he actually use it properly.
Pan wouldn't have a channel if they take reviews down 😂😂😂. pan the Advertiser would have to retire from KZread
@ObsessedGarage
10 ай бұрын
Yeah, customer reviews are different than product reviews.
1,000,000+ 1,000,000,000,000-> then we can ask Matt if he wants to reconsider 😅. 💙💙💙
I don’t agree completely. I’ve spent thousands of dollars on your store and generally speaking, I really enjoy your content. That said, I lost a bit of confidence in your recommendations when you admitted that a product in your process wasn’t the best as you always tout. You only admitted this because you were finally able to resell the best product for that specific use, according to you anyway. Reminds me of Pan the Organizer only reviewing what is profitable for him. Suppressing reviews could be viewed as silencing truthful reviews. You also assume your customers are too stupid to sift through reviews and make an educated buying decision. I guess that’s why you kindly refer to us as idiots. All that to say there’s probably a better way to explain why you don’t enable reviews.
@ObsessedGarage
9 ай бұрын
That is completely backwards. I assume people aren't stupid, as only stupid people would rely on reviews or other people that aren't qualified to review something. I don't know what you are talking about not using the best product. The only instance I can think of is P&S Interior Cleaner vs. Griot's. P&S is pretty darn good, and there are many things I like about it more.
Matt has already done the reviews, that’s why he has the product! He’s vetted it already! The only review anyone would leave would “Matt was right!”
So he is calling his customer idiots? I will buy my crap elsewhere.
@ObsessedGarage
4 ай бұрын
No, just you.
So I'm an idiot if I've bought something from obsessed garage? Not that I would ever buy his garbage.
@ObsessedGarage
23 күн бұрын
Yes
@rmbowman2000
23 күн бұрын
@@ObsessedGarage Good to know. Thank you for confirming. Lol
Matt’s already done the leg work. Trust the process and you should get the same results. If not, then it’s user error.
@drumrboy80
10 ай бұрын
@@xYuriTardidx leg work meaning vetting the products he sells. He’s not just putting crap on his site because they appeal to the masses and will sell. Having an open mind is trying or going for the next best because some things are out of my reach ie power washers and high end polishers..
@drumrboy80
10 ай бұрын
@@xYuriTardidx that’s true and there and tons of other purveyors out there that have reviews. I get where Matt is coming from about reviews. I’m in the restaurant industry where one baseless review can damage the entire establishment. They don’t even have to necessarily visit the establishment and still leave a bad review because they got bored. What’s the point in that? Products being sold in OG, due to the vetting process, can stand on their own without needing feedback from the consumers.
@drumrboy80
10 ай бұрын
@@xYuriTardidx you see how you’re reacting to Matt’s thought process? You’re not the only one. Why open up a platform for potential hate? Think about how much crap he was getting when he first started selling his bucket package. A high percentage, if not all, wouldn’t have bought them anyway. They just didn’t like the price point. Those who purchased understand. No reviews necessary.
I can appreciate this sentiment. I think it gets a bit murky though when the person pushing the product is paid for his review but also doesn’t allow others to review. It’s a bit shady. But yes, if you’re on a website that’s already done the reviews- generally what Matt built his brand on imo- why then would he offer up an option for consumer reviews. Buyers on his sight are buying because he did the extensive leg work. Makes sense to not allow reviews 💯🤝🏾
😂😂 fucking gold from sassy Matty
This makes no sense. Why would you want a bunch of idiots who YOU taught about the product leave reviews about a product they know NOTHING about…
I think people don’t understand that Matt only sells products that he has tested for a lot of hours and think are worth it. He is not a re-seller that sells everying that a brand makes. Example: He likes Bead Maker but hates dream maker so he doesn’t sell dream maker. You don’t need a review because what he is selling it’s already reviews by him. If you don’t think he is right, easy, don’t buy from him.
Funny as shit*
That seems a little vague…. I guess we’ll never know what Matt really thinks…
You shouldn’t do reviews. Better to listen to others I trust to do them.
*not English…🤣😂🤣
Matt “I taught everyone” Moremon listen dude. Not everyone who orders off your website orders because you taught them. Reviews help improve product development and product consistency. “Bad luck” isn’t bad luck if more then 50people had issues. Good and bad reviews. Are good reviews. Gotta get off that golden chair your sitting in before it gets taken away my friend. You’re not the only expert in the field. And everyone around you is laughing only because you pay them. You preach what you like. What ever way you slice it. You’re reviewing a product by talking about how good or bad it is…😂😂😂
@ObsessedGarage
10 ай бұрын
Your sentence structure tells us all exactly why reviews are useless.
@gabriell4031
10 ай бұрын
@@ObsessedGarage Sorry I didn’t write you a thesis essay on the oxymoron statements you made in this clip. I like your videos but you sound a little hurt when taking criticism bud. Your trying too hard to be different when you’re review channel that is disguised as “my opinion” channel. A review is when you examine and assess something. Tell me how your channel is different?
This guy thinks he's god of detail products. Learn how to use a rotary and then you can act cocky all you want!
@ObsessedGarage
4 ай бұрын
I have no need. Do you really think I couldn’t learn?