Thank you for all the helpful hints! Can't wait to get mine... Batch #2.

Always a well rounded, informative, and solid video! Love your reviews! Thanks again man!!

@SergioHernandezProduction

5 жыл бұрын

Man Joachim. You're a real one. Thank you so much! Comments like these really pump me up to do more. Already writing the next one ;)

@joachimcreates579

5 жыл бұрын

Sergio Hernandez my pleasure my friend! You are too!! Keep doing more for sure! And I freakin wish I lived near you because I’d come over tomorrow to test ride that beast!! Haha!! Best!!

@SergioHernandezProduction

5 жыл бұрын

@@joachimcreates579 Dude! I was gonna ask you if you were local but didnt want to make it weird lol. Damn, sucks. I need people like you that are bakers and want to be on reaction cam. Wish you were near and with this new update they gave us, hope you get yours MUCH quicker.

@joachimcreates579

5 жыл бұрын

Sergio Hernandez ahah!! Its all good man, not weird to me!! I live in east Tennessee! Trust me bro, if I could I’d schedule a filming date right now lol!! Man, I sure hope so too. But I will remain patient, I’m in no rush, I’d rather mate get it right than rush it. I understand people and their frustration, I really do. But man, people are being so brutal towards the mate team 😂, like chill out a tad bit. My bike got delayed too, no need to pop blood vessels over it. The fast paced consumerism expectations these days have people intoxicated with impatience.

Thanks for posting this man! Still eagerly awaiting my x750s so it's awesome to hear some first-hand feedback.

Man can't wait to get mine! hopefully it comes in soon! thanks for the useful videos!

@SergioHernandezProduction

5 жыл бұрын

For sure! Its my pleasure. Making them is fun and I want to provide as much as possible to all MATE backers. I know I would want a crap ton of content myself.

Great video, mate! ;) You just made me much more excited about riding my bike, whenever it comes. :)

Great Job! Awesome video & Thanks for the tips!

Another solid video, Sergio. Keep it up! Thank you for the insight on it

@SergioHernandezProduction

5 жыл бұрын

No, Thank you for your hair blowing in the wind clip lol

I found your review very helpful thanks very much.

I'm a mate x 750s backer in Los Angeles eagerly awaiting my order.. Thanks for your video

thanks Sergio.. keep us updated. Would be nice if u can go in detail next vid.. and I mean the bike's details :-). how is the general quality.. welded joints, cabling and so on. Would be great! Keep up the good work!

@SergioHernandezProduction

5 жыл бұрын

Thank you for watching! Thats a really good idea. Ill add it to the folding in detail/fitting it in vehicles video. Thank you!

Another great video Sergio and such helpful tips. On the battery charging, it is a safety requirement that you unplug the battery from the wall (Power) before you recharge the bike again. When I got my first Sondors bike that was one of the biggest recommendations they made to protect the power surge to/from the bike and to ensure safety. So, its not just your bike. It is safer and better to unplug your charger and start from scratch each time - on my Sondors bike, you are supposed to plug the cable into the battery on the bike BEFORE you plug it into the power, apparently, that was safer to control the power surge to the bike. If you plugged the power in first and then into the bike, it has a higher risk of the battery circuiting out - just a tip I learned with my Sondors bike and have followed with my MATE S and will follow when I get my MATE X. Keep up the super high quality video work - we love your videos!!

Love the review! Hopefully only two weeks till my bike is in my hands for a review

Thank you for a great video

Subbed for the mate x videos, love the bike, keep them coming :) try to do more stuff with it. There's no other youtuber creating this content.

@SergioHernandezProduction

5 жыл бұрын

Trust me, Im constantly writing new video ideas. Thanks for the sub! Hope I can continue to make good videos for you to stay :D

Great video again! Thanks!

@SergioHernandezProduction

5 жыл бұрын

Thank you for watching ivo!

So much more helpful than the hardly informative "owner's manual" it came with. Thanks for the tips!!

@SergioHernandezProduction

5 жыл бұрын

Oh for sure! I didnt really read the manual either. Best experience is going out there and trying things out. I only used it to assemble lol. Thanks for watching!!

@GenuineArticle71

5 жыл бұрын

@@SergioHernandezProduction i got several add-ons and there was no info on assembly or operation. They have an app but it doesn't verify password and crashes so i haven't been able to access it. In the 9 months since i ordered you'd think they'd have it ready to go.

Awesome video! Mate backer here.. Keep up the great work!

@SergioHernandezProduction

5 жыл бұрын

Thank you Kokuatube! Hope you get yours SUPER soon! Its a lot of fun and making my videos is the only way of me being able to share my experience with you all

Awesome videos on the Mate X. I am a late backer so I suspect it will be quite some time before I get mine in Oregon. Subscribed to get my Mate X fix lol.

great video, very helpful tips!

Thanks Sergio, another great vid and very useful tips, especially about turning the battery charger off/on. One topic to include in the future is bike handling and how tyre pressure can affect handling. The CVO (Chief Visionary Officer), as he refers to himself in his fb profile, (aka Christian) mentioned in a fb group that more pressure in tyres will assist cornering. I noted your attempt at riding in sand, haha, not very successful - I wonder if 4WD theory works here, ie. reduce tyre pressure so that tyre flattens out, increasing footprint. Or maybe the bike is just too heavy and the tyres are not wide enough to be effective, also depends on the softness of sand. Anyway something to think about. But certainly trialing bike handling at different tyre pressures would be interesting (for me anyway) haha. Pressure also affects range too. What about handling in the wet. Lots of topics here. Keep up the good work. Look forward to the next instalment, cheers. Jeff

Hey man, great vids! What i would like to see is how well that throttle takes you uphills, without pedalling. Can you test this and share the gradient of the hill and speed you get and so on?

@SergioHernandezProduction

5 жыл бұрын

Hey Akki! Thank you for watching! And yeah of course. I personally want to know if it can handle a steep hill. I do have footage of going up a small hill at the riverbed on my review video but I should challenge it more. Hopefully it can or else im going back down lol

great video's sergio i love your sense of humor the old lady flying is me when i get my mate x. when i had my original mate they recommended first to plug the battery to the charger and then plug the charger to the outlet i don't know if it is the same with mate x

@SergioHernandezProduction

5 жыл бұрын

Lol! I try my best to make them as humorous as they can be. I only hope people have the same sense of humor lol. Thank you for letting me know!

I have the mate x 250w model 2022 Europe display DPC-14. I can't change the speed. Thanks

It would be great to see a video about how to play with the LCD settings in order to get the max performance. It looked like you were doing 31 mph on the flat trail you were on.

fyi the fuse prevents the battery from exploding or catching fire if there is a short circuit

I use a 10" Velcro strip that attaches the key to the cable of the lock when riding. this helps me to remember to remove the key when parking and locking up the bike. very cold and hot temps are not good for the battery. so if the bike is left in uncontrolled climent room or areas - garage, covered patio - best to remove the battery and take it indoors.

Bravo Sergio!

@SergioHernandezProduction

5 жыл бұрын

ettore franco Thank you Ettore! The support is strong! 🙏

Hello Sergio. Can you help me? I need to know the exact dimensions of Mate x when folded. Thank you

Is there a small battery in the display. Outs has a comminucations error and shows low battery at the top of the display screen.

I wanted a super 73 but after watching some of your videos im really liking this bike. I am an avid cyclist but id love to have something just to ride around on for fun.

@SergioHernandezProduction

5 жыл бұрын

Kyle! Thanks again! I highly recommend you try getting it now because they said they will start raising the price weekly on the campaign. Trust me, its worth every penny!

@kylecouture1917

5 жыл бұрын

@@SergioHernandezProduction i heard its like an 8 month wait to get one though :(

The fuse breaks the electric circuit when too much current flows through it. This prevents an electrical fire in the event of a battery fault

@SergioHernandezProduction

5 жыл бұрын

Ahhhhhh. That makes sense. Then ill just unplug the whole thing. Thanks Jeff!

@edvardfranke

4 жыл бұрын

The charger is just cheap and unreliable. So it’s not a bug it’s a Feature...

In the case that any wire on the bike becomes frayed, and gets shorted to the frame, or the motor shorts, the fuse will blow, and should protect the battery. Also it may be in line to protect if the charger shorts. Sidenote, having owned a Stromer in the past with a pretty sturdy key, I can tell this key will be the first to wear down or snap. It looks cheap, consider making spares.

@SergioHernandezProduction

5 жыл бұрын

REBELutionary1 Wow. Super good tips. Specially the keys. I'll definitely go get some backups tomorrow. Thanks for the heads-up and for watching. 🙏🙌🙏🙌🙏

Hey Sergio. I wanted to ask you if you know where to purchase a new controller for the Mate X 750S? I have contacted Mate but can't seem to get much help. I have spent countless hours looking for the exact model as well as the wiring harness and can't seem to find it anywhere... so I thought I would check with you lol my bike is brand new and i haven't even rode it once. Took it out of the box and set it up and it has a Error Code 30:Communications Error on the display and the bike doesnt work. It's driving me crazy so if you have any ideas where to find those parts I would really appreciate it. Thank you!!

Where did you bought your bike? I saw in your other video the price ($1200+) you showed. Thank you for the INFO.

My 48V/14.0Ah battery fail. Where can fix it or buy it?

Love the thumbnail bro!!!

@SergioHernandezProduction

5 жыл бұрын

"Clean" Tesla in the back. Always a win when theres one around! Thank you!

Good stuff man!

@SergioHernandezProduction

5 жыл бұрын

Thank you for watching!!

The bike goes 30 on a straight path? I got a sondors 500w tops out at 20 im ready for something a little faster

Thx for sharing with others waiting for their Mate X. Can you make pictures/video of front fork and their range of amortization?

@SergioHernandezProduction

5 жыл бұрын

Firstly, Thank you for watching. I appreciate the support but apparently the other half of my brain isnt working right now lol can you explain front fork and amortization? lol

@poike_pige

5 жыл бұрын

@@SergioHernandezProduction I am sorry I was not precise. I try to explain, the front wheel is mounted on a "fork" with shock absorbers. And there is a rear-wheel-drive shock absorber as well. The question is about the pitch range of these depreciation and pictures / videos in the close details. Thank you.

I wonder when they're gonna post details for the short steering stem. That T-bar setup is the first thing I'm tossing out for some BMX bars

@willrod2512

4 жыл бұрын

Hey guys, newbie to this and my bike stem broke been trying to fix on my own and ended up spending money on parts that don't fit. Do you guys know where I can get these parts?

cant wait to get mine :)

Can't give you enough thumbs up for this! I'm a backer in Glendale. I was batch 2 before they wiped that evidence away from the invoices, so who knows when my ride will get here . I rarely use twitter, but I'll add you for a chance to check it out. Awesome offer!

@ChrisRichardsonwtfgamer

5 жыл бұрын

I mean instagram.

@SergioHernandezProduction

5 жыл бұрын

Thanks Chris!! Did you recently get an email for the next ones being shipped? I got mine a couple days ago that they will ship more on the 14th I believe

@ChrisRichardsonwtfgamer

5 жыл бұрын

No. Nothing yet. I backed it in Aug I think. I'm supposed to be in the 2nd batch, but who knows what that means anymore. I was hoping to get it before my birthday which is the end of the month, but I think I'll let that dream quietly die. Let me know the next ride you do. I'd love to see it in action.

Que tal, cómo es el mantenimiento de la bici?? Se la puede lavar es a prueba de agua la batería, gracias

That color is 🔥🔥 Keep going back and forth on picking up a Mate X 750S. Already have a Super and a Luna. Don’t know if the wife will let me get away with getting a third lol. You in the LA area? I’m in San Diego. If you’re ever up for a group ride I’d love to check out your Mate X👍

Can you upgrade this bike with BMX handle bars?

Sergio I know it wasnt your intent, but your pointers on the key help with the lectric as well. I was ducking down and passing out trying to put key in....*I love that Mate X. It has shocks!!! It is 750 compared to 500. Of course its more expensive. Dont get me wrong I love the Lectric, but istead of buyng another Lectric for my wife. I will get a Mate.

Which company battery is using on mate x

3:40 me walking my Great Danes together 🤣😂🤣

How do i turn on the front light?

Sergio do you want solar panels on your home?

I would recommend making a video towing a wagon with the mate x

Cool video bro. You kept it real no bullshit. Hey you know if you get the upgraded color screen/controller it has an increased speed of an extra 5-10mph is what I read. Expecting my bike in May...dang can’t wait!!!

@jasoncruz1353

5 жыл бұрын

dont need color screen to unlock speed

@ryansaif

5 жыл бұрын

@@jasoncruz1353 Oh really? Huh dang that's what I heard. What is the top speed?

@jasoncruz1353

5 жыл бұрын

@@ryansaif you can unlock faster speed with regular screen but it voids warranty.. you can also convert km to mph

Do you think you can attach a child trailer to the rear wheel? I have a 2016 Burley D’LITE.

@Jaspernephew

5 жыл бұрын

Gaston I have the same question! Anyone know?

@MultiToolkit

4 жыл бұрын

@@Jaspernephew should be ok there is a max amp setting in controller

I received an email from them, saying that my Mate X will come with a Euro plug, and i will have to buy an adapter. Did you run into the same issue? if so, do you recommend a good adapter. I don’t know how many prongs the plug has.

@SergioHernandezProduction

5 жыл бұрын

Really!?! Hmm. I didnt have the same issue. Mine are American plugs. I did go to Europe last year and got an adapter. This should help. Thank you for watching and supporting Jo! www.amazon.com/Ceptics-Canada-Travel-Plug-Adapter/dp/B0080SE6H2/ref=sr_1_5?crid=9LK83NWEPEJI&keywords=euro+to+us+adapter&qid=1565186252&s=gateway&sprefix=euro+to%2Caps%2C199&sr=8-5

Yo guys, there is any difference between mate x 750 and mate x 750 S ??

"You didn't get an electric bike to get a workout right?". I know you're not completely serious, but yes, I did. I'm more likely to push myself further if I know I can have an assist getting back home. The return trip on my favorite trail is an almost imperceptible 20 mile uphill which crescendos to a challenging uphill in the final few blocks to get home. I wouldn't mind if the ride started with the uphills, cause then I'd know I can always make it back home -- but it is the other way. Bottom line, the eBike saves me from having to load it into the car for the trails near my home and it assures me that I don't have to kill myself on the final hill to my house. These in turn will remove the barriers that have often stopped me from going for a ride. Although once the computer can unlock all the extra power, the 750 has potential for being a bit of a dirt bike... Thanks for the vids.

@edwing.7308

5 жыл бұрын

Having a stroke while riding would be awful. You would die happy tho. ah. on y' bike.

@bigassjudy5886

5 жыл бұрын

Do you know a way to make this bike even faster ? I ordered mine with the 32 kph

Good job :) Can't wait for mine. When it will be shipped, who the fuck knows anymore.

@SergioHernandezProduction

5 жыл бұрын

I feel you man. With all these moving parts of China and Taiwan partners, I hope they get something together and fast! Thank you for watching and your support Sean!

I have the same battery issue with mine. I have to unplug the brick and then plug it in again too.

@SergioHernandezProduction

5 жыл бұрын

Hey Hamed! Yeah, good thing I mentioned it. Jeff K responded saying "The fuse breaks the electric circuit when too much current flows through it. This prevents an electrical fire in the event of a battery fault" So maybe thats why. Thanks for letting me know that it happens to you too. None of my other brick chargers do that.

@HamedAF

5 жыл бұрын

@@SergioHernandezProduction so weird. i thought they would have a better response, but oh well. Also, THATS A HUGE BRICK.

@FDbroadcasting

5 жыл бұрын

This problem is normal with these kind of chargers. The best thing to do is put a timer on them so it will reset automatic at night.

make a video on how to increase the top speed

Thx

@SergioHernandezProduction

5 жыл бұрын

Thank you! I appreciate the support greatly!

Anyone have these defects I found on my Mate X bike and reported to the company about 5 days ago and am now waiting for a response from the company to see what they're going to do about it: Anyway, the problem I’m having is that it’s impossible for the back fender to be installed straight and correct because the frame’s welding and hole that the fender screws into at it’s highest point is “not” centered and because the back fender has two attachment points, if one is not centered, it causes the rim to bend off to the side and rub against the tire once the two attachment points are screwed in.This is very disappointing because I really want both Mate X’s “with” rims on (hopefully the other one I ordered at the same time but haven't received, doesn’t have this problem) so that we don’t have to worry about getting water and mud streaks on our backs while riding in wet terrain. The next defect I found on the same bike is the "electrical socket" hole in the bike that is supposed to align with the battery port where you connect the charger plug through the frame, to the battery, does not align. As a result, I am not able to charge the bike’s battery unless I pull the entire battery from its frame which is extremely inconvenient. These bikes are "heavy", like a moped. So, following the steps to pull the battery out to charge it every time would be a huge pain in the butt. Hopefully, they'll respond soon with some sort of solution to get this bike replaced soon. Total bummer.

Yeah that key! I hate it. I've already broke two parts. I don't know why they don't change to circle key.

Im loco! 🤗

How do you unlock the bike top speed?

@jdudleyh

5 жыл бұрын

I believe you need the color display in order to do that. As of this date, the color display is not available for order. Should be soon though.

@jasoncruz1353

5 жыл бұрын

you can unlock advanced setting without color display.. press + & - at the same time it'll pop up & then you'll be able to raise top speed

@MultiToolkit

4 жыл бұрын

@@jasoncruz1353 awesome thanks!

Great video Top speed?

@SergioHernandezProduction

5 жыл бұрын

THank you Agostino! I did a top speed comment on my Video Review. I think the fasted I had it go was about 26mph

Hey bro your insta says 0 postings?!

@SergioHernandezProduction

5 жыл бұрын

cyphersuit1 oh wow. Thank you for the heads up. It's the wrong link for some reason. Gonna fix that now. Thank you!

If you plug the charger in to the battery before the wall that cut off shouldn't happen. " It could be " to stop you plugging in to the wall and turning on then plugging in to the bike and causing a spark surge at the battery.

I have a mate i live in l.a. lets go ride

Im a mate biker

My never do that

Giving advice on e bikes not knowing what a fuse is 😂😂

@SergioHernandezProduction

4 жыл бұрын

Jacob Jensen 😂😬🤷‍♂️

Sergio, when you see a cap that says “FUSE” on it do not be alarmed. It’s just a fuse. You need to know what this is and what the purpose of a Fuse is in any electrical device. You’re car has a Fuse Box loaded with replaceable fuses. They are not something to shy away from or be scared of. I think the MATE X community is starving for reviews and you are right now in a unique position to bring them to the people without much competition. This will change soon as more bikes are delivered and more people post reviews. Keep on educating yourself about not only the bike but also about how electric devices work in general.

im a backer

The mate x is really scam! It’s unsafe (nuts and screw are become lose) and dangerous the stem or front wheel will break during riding... They betrayed with the battery and the charger... #batterygate Total shitshow

not you again should you not stick to the taco bell viedos and leave the made bike to the tech pros

@SergioHernandezProduction

4 жыл бұрын

steve jobs lol. You insult me and then ask me to create other videos? That's not very nice 🤷‍♂️