Brother’s and sisters stay away from In n Out as much as possible 🏃‍♂️🏃‍♂️🏃‍♂️learnt my lesson after that 💯

@themarvelousvlog

Ай бұрын

The owner ^

@ravd883

Ай бұрын

Absolutely horrendous!! You should honestly sue them. Glad you found the right boys to do the job right. What happened to honesty, and integrity? All we want is to be treated right, and the job done for a fair price.

@deepsouthsounds

Ай бұрын

sue the scumbags

@dukeofdevon5608

Ай бұрын

Is that you Jeffery??

@inp1509

Ай бұрын

Well said 👍

The customer should report the garage to trading standards and use this video as evidence, Absolutely disgusting! Well done fellas 👍

Took my wife’s Aygo to a local garage that ‘ fits things quickly’😉. Major rattle in the exhaust, got quoted entire new exhaust and cat, minimum of £950. Took it home, did some reading, changed back box myself for £60 in 20 minutes. That’s 2 years and 2 MOT’s ago, been fine ever since.

@themarvelousvlog

Ай бұрын

Very nice!

@SaltimusMaximus

Ай бұрын

an elderly friend took her car to a garage that fits things quickly a couple of years ago, she wanted her front brakes checking as the mot was due soon. She came out with a quote for nearly £600. I looked at the quote, they said she needed pads, discs, calipers and a fluid change, utterly ridiculous. A recommended mobile mechanic came out and fitted some new pads for about £80, car went through mot. I was incensed that a major national company would try and defraud an elderly widow.

@mikey_bb

Ай бұрын

My ex had her C4 Cactus fail an MOT on emissions & the garage quoted £1100 for supply & fit DPF. They didn't provide the 1st fail emissions test results, but told her to have it serviced by them & give it a good run (despite the fact she did above average mileage & used high speed dual carriageways daily). It failed a 2nd time & after arguing they eventually provided a printout of the emissions test & they did the wrong type for a diesel 🤦🏾‍♂️ Best part was, a brand new DPF from Citroen was £550 & they quoted 1hr to change, so a sub-£1k job. Every other garage I spoke to said 1) it wouldn't need a DPF given it's age/mileage & 2) that it was a Citroen only part but easy to replace due to easy access in the engine bay. When I took it back the 3rd time, having done nothing to it, it miraculously passed when I stood & watched them emissions test it. In short, sadly, most garages are dodgy 🤷🏽‍♂️

@ceesmith

16 күн бұрын

Took mine to same outfit a few years ago as the handbrake wasn't holding the car. My usual garage were too busy and I needed it for a meeting next day. Can't remember how much but it was a few hundred quid to sort it. Next day on a slight incline I parked up and the car still rolled with the handbrake on. Took it back and they weren't interested, so I took it to my usual garage and they put it on the ramp for free. They said that new parts had been used but that the fit was bad. I phoned the garage and they fobbed me off, so I contacted an area manager online. I didn't know it at the time but that business is a franchise. They do have to maintain standards so the area manager asked me to take it to a different one and they would inspect and correct the work at no cost, which they did. I also questioned the amount I paid for the original repair as it was high. The manager asked me to get 2 independent quotes for the same repair which I did. He averaged them and then reimbursed me the difference which I think was about £150. I don't know what happened to the first garage and whether they were reprimanded in any way, or how the second outfit got reimbursed for their final fix. So if you do get stuck in a situation with that firm, contact an area manager.

@willie549

11 күн бұрын

​@@SaltimusMaximusI doubt it. New front pads would cost about that much.

What a disgrace . Difficult as a car owner to trust anyone to do a job correctly.

You guys are very very rare in the mechanics world. Knowledgeable. Honest. And fair. I wished I lived near you. Great job guys. 👏

@themarvelousvlog

Ай бұрын

Thank you!

a brand new second hand pump ? best quote of the week 🤣🤣

@1881Gordon

Ай бұрын

I know, right... Had me in stitches too

This is a slam-dunk for a full refund. If the garage refuse then go to trading standards. Crooks! And the icing on the cake they left the seat as a dangerous MOT fail.

@themarvelousvlog

Ай бұрын

The seat is the worst part! We tried what we can but no go :(

Surely the customer go back to the garage and prove they havent done the work theyd been invoiced for ! Disgraceful 🤬 well done guys 👍

Cowboy garage customer should go back demand money back and report scamming garage

@themarvelousvlog

Ай бұрын

He did get his money back 😏

@jangoooo

Ай бұрын

@@themarvelousvlog That's good to hear, thank the lord for people like yourselfs, Honest and hard working. Respect

@youtube2kwatcher

Ай бұрын

@@themarvelousvlog did he contact bank for chargeback most do this if they paid with card

@marcmorris-kb9ry

Ай бұрын

One Renault's I've seen burnt connections in the multiplug ...not the actual pump...

@marklittler784

Ай бұрын

Seems like fraud

Best to take advice and take the garage to court for misleading the customer and damaging his property. They will more than likely settle out of court as bad publicity would cost them £1000,s more

@TR4zest

Ай бұрын

Misleading? Charging for work not performed is fraud.

Some of these multi chain repair shops seem to employ people who do not really know what they are doing and are pressured into sell, sell, sell not always to the benefit of the customer

@FFM0594

Ай бұрын

Not always? How about never?

Disgusting scammers giving you hard working guys a bad name. They deserve to go to jail.

Dreadful and deceitful service. The owner must expose the garage that delivered the shoddy work.

You should be naming croocked garages , will save the next one going in and getting shafted

@gravemind6536

Ай бұрын

He would get sued for deformation, sadly this is the kind of world we live in.

@themarvelousvlog

Ай бұрын

Thing is, not all of their garages are the same so I’ll only be speaking for one. Them being a chain will be seen as a (defamation?). Not really wanna be involved with that now that I’ve got ‘social influence’

@simondarrie666

Ай бұрын

@@themarvelousvlog true mate , a hassle you can do without, have a good weekend 👍

@sleepysamk1400

Ай бұрын

Don’t name and shame. You will get sued brah

@RollingRoadEFI

Ай бұрын

@@gravemind6536 Deformation lol

£900 for a fuel pump replacement is a madness, glad the owner got his money back - Name and shame which In n Out Garage this was 100%

like the old advert on tv said ,you cant get shitter than a qwik fit fitter

@JAMESLOONEY-kd1nu

Ай бұрын

They are fitters which means they fit new parts .Mechanics will repair existing problems. Last thing they want to do is just fit a new part.A good Mechanic will even give you the old part.

@mysteryman5826

Ай бұрын

ohhh you really can get worse believe me I have experienced that fact

@Ditcha1

Ай бұрын

I thought Qfit went bust

obviously don't name and shame them yourself in the video as you'd be opening yourself up to a potential whole world of legal pain, libel etc, but get the customer to leave them a bad review on their google maps business pin and include photos of the damage they did to his seat and mountings, also the pics of the clearly-not-new fuel pump. At least then if other customers can see the evidence on the reviews they can make their own mind up before potentially experiencing the same fradulent practices.

I'm a fairly new subscriber and doing a lot of catch up watching, this one is one the best so far, you're not only a superb mechanic but also a fighter for the consumer and fair play, we need more people like you.

Things like this absolutely boils my pi$$. I learned my lessons 20y ago after losing an engine after a dodgy timing belt change-garge only put new belt on and left old tensioner on that seized few days later. After that it was Haynes manuals and friends advice, later KZread and I’ve been working on my cars ever since. Garages like that should be named and reported for fraud. Also nice to see younger generation using oscillograph, keep up the good work.

Always enjoy watching your videos. Little tip, Always back probe when checking for voltage because you need to kerp the circuit loaded. If you have to unplug the connector you need to use a test light because it keeps the circuit loaded

Great to watch folks who have knowledge and skill to do sound diagnosis and repair, it even looks like you're enjoying the work too, all power to you.

Had to get an exhaust fitted urgently about four or five years ago. Ended up going to Quack Fit. They gave me the old spiel, "Complete exhaust and catalytic converter needs changing mate". Cost me 500 sovs. Immediately after having it fitted, whenever i went over a speed bump it sounded like the exhaust backbox was rubbing against the chassis,making a horrible noise . I took it back and told them . They put it up on the ramp and said they couldn't see anything wrong 🙄. I put up with the noise for a couple of years until it needed replacing again. This time i took it to a different garage and when they removed the old exhaust they told me the previous garage had put the wrong one on.

@procta2343

Ай бұрын

belter one for you, my mates mam, had a F reg mini, that the exhaust rubber failed on. The recovery didn't have one spare at the time, so he said Kwik fit is only up the road. So they recovered the car there. Kwik fit wanted to charge her for to replace the Cat. She went back to the recovery bloke, who waited with her, and told him, He said hang on! Its only needs a new rubber that's! and it doesn't have a Cat on it at all, due to the age of it. He said i tell you what lads, how about you take it back off there, and we will take it else where. They found another garage, and they charged her something daft like a £ 10 and did changed all the rubbers on the exhaust, She did tell them about kwikfit. The garage lads said they are well known for it sadly, and for charging customers and not doing services. Which i have read a few times on the car forums, and they have caught Kwik Fit out many times. Even a watch dog caught 10 stores out of kwik fits, put 10 cars in for service, and other bit and not one was touched.

@chrisjones2224

Ай бұрын

Needed an exhaust fitted urgently, so you can't complain about what you were charged, made a horrible noise that you put up with for years, can't have been that horrible can it!

@italpeel

Ай бұрын

@@chrisjones2224 it was probably you that put it on😂

@chrisjones2224

Ай бұрын

@@italpeel you got caught out, stop digging

Good to see your honesty and fairness with customers. Hope your business goes well.

Proper mechaniques! Well done guys your systematic analysis and then subsequent investigation into the problem shows you know your game. I would take the fast fit garage to court and show this video as evidence and Sue the arse off the bastards.

@themarvelousvlog

Ай бұрын

I couldn’t believe that the car was in that state, absolutely disgusting in my opinion

Nice job again lads, seems someone has been stealing and selling the parts from that quick fit place. The day I take my car to one of them is the day pigs fly.

Brilliant job guys.

Love your approach to solving problems I hope you told the customer everything including damages

@themarvelousvlog

Ай бұрын

Indeed!

If you sprayed brake cleaner down the inlet in the first place and it started, that would have saved you all that time hooking it up to the diag comp and checking the crank and cam sensors. Then you would know it was fuel delivery problem.

@themarvelousvlog

Ай бұрын

We just based it on the premise that they actually have solved the fuelling issue so we didn’t bother to start with it 😅 but yeah you’re right

love this channel since finding it. great workmanship and diagnostics. Lemme know when your in nottingham to fix my shed haha

@themarvelousvlog

Ай бұрын

Thanks! Will do!

Nice no bullshit video, informative and helpful. respect to you guys.

Diagnosis videos like this are amazing. Thanks for posting.

Great video !! Great you showing people that there are good mechs like us out there as well as bad . Just shame that you cant shame them because people have a right to know . Top vid guys !!

Loving the honesty and professionalism of you guys

Love what you guys just did, fantistic work and thanks for taking us through the process.

@themarvelousvlog

Ай бұрын

No problem at all. Thank you for watching our content 😁

Great work MECHANICS💯

Just wish there were more people with yourself!! Keep the good work up mate!!👍🏻

This video came up as a recommendation and I'm glad I watched it. You guys are like Edd China ... super knowledgeable and explain the process in detail.

Love you channel and videos , keep it up.

@themarvelousvlog

Ай бұрын

Thank you’

Great vids mate. Really recommend getting yourself a little pop up gazebo, was a game changer when I was a mobile mechanic. Just be careful on a windy day 😆

@themarvelousvlog

Ай бұрын

Mate 😂 It was 2022, a very windy day some time that year; me and my brother was servicing a 2019 jag and started pouring golf balls, so we set up the gazebo with the weights on. Next thing you know, this gazebo took off and scratched the car that we’re servicing. £200 profit for that job minus £350 for the damage 😂😂😂🤦🏽‍♂️

Good lads.... Honest hard working experts..... Keep on fixing fellas

Good work guys. Proper honest skilled mechanics.

Great job and good to hear that he got his money back. Whats the situation with the rear seats thlough is that something you fixed for them or are going to?

I like your systematic fault-finding. It's how it should be done!! 😀

excellent work lads.

Top lads well done. Another great video. Working in all weather's you guys are machines!!

@themarvelousvlog

Ай бұрын

Stretch the bones whilst we can 💪🏽

grat job lads , brilliant content and to the point!!

Well done guys, great job as always 👍

That’s why people don’t trust Garages you’re best doing it yourself if you’ve got the skills .. I’ve got a LandRover discovery I was quoted £600 to replace my timing belt .. I just paid for the parts and did it my self easy job after I watched a video on KZread.. I also replaced the fan belt and tensioner pulley easy I was quoted £180 for that to be done so I’ve saved myself some cash plus I’ve learned something new

So.. 3 take homes for me.. 1)That Garage should be named and shamed. They lied, cheated, caused damage, and still couldn't do the job right.. 2) I suspect that the owner might not be servicing that car as regularly as they should be. 3) This is great channel. Really decent, enjoyable content. Great work.. Subscribed!

Great job lads! 👍

Great work Guy's.. I guess the customer will stick to you in future.. Hope he gets a refund of at least the price of the none replaced fuel pump.

These two Guys are proper mechanics. Good luck to them❤

@themarvelousvlog

Ай бұрын

Thank you!

Great job guys, one thing that I would have done before changing the pump would have been to do a voltage drop test on the main 12v pump feed wire, because of the age of the car, the cable could be corroding inside the installation.

One garage charged a friend of mine silly money to fix his car, which they didn't fix. Then wanted a further £600 after telling him they couldn't fix it and they didn't want to do any further work to it. He couldn't speak English well so i went and translated for him. I advised him to tell them to keep the car and not to pay a single penny more as he had already paid too much and he simply couldn't afford it. They didn't want the car taking up space in their garage so they gave it back to him without paying the further £600. Some garages are pure con artist's.

You are a good and honest mechanic which is very rare these days. God bless you! Wish you were in the Winchester area!

@themarvelousvlog

Ай бұрын

Thank you! We do cover Winchester but call-out fee will be extortionate

You guys are so passionate about your job, always taking on a challenge and making entertaining videos. Ever getting a "brand new, second hand part" hahaha

@themarvelousvlog

Ай бұрын

We do what we do because we love it. It doesn’t feel like work to us

Well done lads. I'm long retired from the garage business so I was with you both all the way here. Great job. Where (in VERY!) general terms are you based???

Yeah they shouldn’t be allowed to get away with that !! Top work guys.

Bro, you are right not to name and shame, sometimes customers have a go themselves and make a terrible mess, get confused and then tell you it was kwik fit or something! We have had it before many times although tbf your customer seems legit here

Great job done. Keep up your standards, will go very successfully for you in your future.

Yes bro much love from Dorset

Just found your channel and enjoying your content. Out of curiosity how much did your repair cost the customer?

This is why I only go to one mechanic I know and trust. Can't trust chain shops.

I wish you guys lived near me in Chesterfield and because you are so honest, you would make a fortune from satisfied customers.

Hope the customer is taking them to court.

You could test the circuit if fuel coming to injectors by removing the main pipe to it if it's safe to do so before removing the pump

Very informative, outstanding

Left the trade in 2008, it's amazing what tools and diagnostic equipment are available now, and at very reasonable prices 👌🏻

Nice work guy’s.

I was charged $1,100 for a new $200 battery and a $200 alternator. It didn't fix the problem. I did some research and it turned out to be a $26 main fuel relay. It took me less than a minute. PS: always ask for the replaced part back.

Great job lads well done 😁😁🤘🤘

Keep it up the good work brothers gbu both

Well done guys. Hope the customer gets a partial refund.

*Soon as you first trued to start it you could tell it was a fuel issue . Good fix*

Well done. Back in 2010, I was asked by a work colleague if I could fix his car, a 2004 Land Rover Freelander. The fault was the fuel pump and I replaced it. The car started immediately. I am not a qualified mechanic!

I like your methods of diagnosis. I worked with a vehicle electrician , he was a genius, but saying that, he refused to work on cars over 2015.. to conclude, you 2 brothers are new blood in the field, keep ip the good work, you deserve recognition

Excellent work...👍.

@themarvelousvlog

Ай бұрын

Thank you!

Nice job lads 👌💪

A garage tried to scam me like this once, but it was on a motorbike. They basically tore the engine to pieces, left it that way, and said it would cost nearly 2k to fix it. An entire replacement engine cost me £500.

Engine needs Spark and fuel, when you turn ignition on you hear a buzz from fuel pump to pressurise the fuel tank for a few seconds. Crankshaft sensor is crucial for timing with camshaft!!!!

Good job lads

Well done boys and keep up your honesty 👏 big up from Scotland i salute 🫡 you

@themarvelousvlog

Ай бұрын

Thank you!

@TheHunsAreDugShite

Ай бұрын

Scotland here also... class channel plus VERY honest knowledgeable guys! 👈

Subscribed!!❤❤

Good diagnostics lads Another happy customer Cool job me geezers 👍

@themarvelousvlog

Ай бұрын

Cheers Tom!

@oldgeezer3269

Ай бұрын

@@themarvelousvlog your very welcome ❤️ your channel you make it fun as well as informative I’m not Tom but I’m happy me Geezer 😀

Wow!!! They got a brand new, second hand pump!!!

@themarvelousvlog

Ай бұрын

Who doesn’t like a brand new second-hand part? 😂

Good job!

I find your videos very interesting and informative, even though I have over 40 years in the trade myself. When I first started out in my career, the vehicles were so much more simpler and straightforward. The vehicles that you work on are so restrictive in terms of access and have a multitude of sensors etc. I noticed that you also complain of a sore back and I’m afraid it goes with the job, all you can do is protect it as much as possible. You have become a very experienced technician and have great diagnostic skills, which I think is one of the most important aspects of the job. Keep up the good work dude and I look forward to seeing more of your next videos 👍

@themarvelousvlog

Ай бұрын

Thank you very much mate. Huge compliment that! I think I’m gunna start wearing belt soon, just to protect my back- I know it will catch up on me if I don’t

@tonyhilliam2407

Ай бұрын

You’re very welcome dude👍 Like you, I did a lot of bodybuilding back in the day and I remember doing ‘stiff legged dead lifts’ on reflection it might not have been the best exercise to include in my legs and thigh routine?? I think if you keep your core back muscles strong, it may well help you over the long term, and like you said a good quality belt would be beneficial. I served for 30 years in the military and 10 years with the fire service, so I don’t just dish out compliments unless you’re on top of your game. One of the biggest ball aches for us mechanics was a clutch change on the old Land Rovers, all the seats in the front had to come out and then a jack crane to lift it clear of the engine. The easiest clutch change was on the early Vauxhall Cavaliers, 20mins start to finish 👍

Well done boys, great to see honest guys doing a proper job🎉 shame on the garage that charged £900 !!!! Scumbags😮

Well done lads.

You fitted a brand-new second hand pump, Cool

Well done it’s hard to get an honest garage in these times

Maybe he could take them to small claims court

Did you also sort out the rear seat bolts? Seems like it would be dangerous to leave in that condition?

That gunk had to have come from somewhere. Next time - I would suck the fuel tank dry. Leave the fuel sitting overnight to see what settles out. I would replace the fuel tank's charcoal filter in case it is breaking up due to repeated overfilling of the fuel tank.

Great video great mechanic

I had a similar one to this a few years ago, A ford focus that would not start at times & pointed out to the girl I know that it was the tank pump failing,(common fault) after lifting the rear seat & giving the top of the pump a love tap!. As she wasn't local to me she went to some local mobile mechanic, Went to see her a few weeks later & the car was still not running despite of a pump being fitted, So I took up the rear seat to have a look & found a horror show, the floor pan had been totally butchered & bent to buggery probably with a blunt chisel & hammer, & then noticed that the idiot had fitted the fuel pipes wrong even though the connectors are colour coded!, So swapped the pipes over & away it went, Then made up a rather crude plate to cover the butchered hole & screwed it down, I don't think she will be calling on his services again!.

Remember the virtual triangle before jumping the gun in fault finding. Your assistant failed to identify the basics

Owner should go back to the garage and ask them for a copy of the supply invoice for the pump parts they fitted, if one is available he should call the supplier and see if it has been returned to them. Though you have provided sufficient evidence that nothing in the fuel pump unit has been replaced and then take them to small claims court. Clearly complain to the Head Office or CEO of the business first.

@themarvelousvlog

Ай бұрын

He’s already got his money back- thankfully!

Am sure your customer is very happy with you and will recommend you to everyone now. Its just a shame these garages do this and people trust these big garage chains when in reality the smaller companies often do a way better job .

Good job boys 🎉