Same. Kudos to you and everyone working as travel agents on this unfortunate encounter with Celebrity. My shoutout to Sue at EC Travel who helped us with a couple cruises since last summer ❤
I hope Celebrity also compensate you as their affiliate agent for having to handle all these hassles due to their mistake. I just booked a Celebrity cruise to West Caribbean, can't wait to get my feet back to a cruise ship since 2019!
剛在4月20日完成Celebrity Silhouette 10 晚加勒比海行程,已將Celebrity 從最推崇遊輪公司,列入最低或不再考慮之列。過去半年分別乘搭Princess, Holland America Line 和Celebrity, Celebrity 無任何一方面優勝,服務態度（很多印度裔和希臘裔）和清潔最差 。
@ylm5865
Жыл бұрын
If you want to avoid the (ah sum & some kind Mediterranean ) you should gave up the most popular cruise lines and turn to more advance one , don't joint the big cruise liner . due to last 20 years the cruise fees become more cheaper , so the affordable price cruise holiday just like go to wet market shopping . 🚣♀🚣♀🚣♀
Really ridiculous for such large scale oversold.....agree that the computer system may purposely cancelled the low paying clients.....too bad for those who already booked the air tickets!!
@ssb7373 Жыл бұрын
旅行社仲要幫郵輪公司擦屁股，捱罵。絕對有權要求郵輪公司賠償營運損失！
@bonnyho4692 Жыл бұрын
Not your fault. Not a big deal for loosing those clients who blaming on you. Keep Up.
princess was also worse, my friend boraded on the alaska cruise, the ship claimed mechanic problem and delayed sailing...until next morning...then it sailed slowly and changed the itinerary just visited ketchehan and returned to stay in prince rupert...no refund, just obc not more than $300... my other friend took the princess cruise to mexico also experienced so called mechanical problem and cut the trip with only little amount of obc compensation...
@paddingtonbrown6703 Жыл бұрын
聼講 Royal Caribbean 和 Cunard 發生同樣事情🥴😵😵💫🥺
@peterchan1337 Жыл бұрын
you said so well, there are no free lunch. i am in real estate business and customers were never appreciated our good service and intend 😅, and that is the way going to happen. i only like to travel New Cruise Ship only😊, cleaner and safer especially the Covid disease
@waiwaiwang9773 Жыл бұрын
呢種情況，只有怪責郵輪公司，唔係怪責老郵條，而且呢種公司如果係我，我絕對唔會再 幫襯🙄😡
@user-xv8co7dg1j Жыл бұрын
We got canceled from them two cabins. We booked two assigned staterooms and were refundable booking with $200 obc. What can we do?
Where should I complain? I booked refunable with assigned room and $200 pp obc. Now the price goes up a lot especially refundable cruise with no obc. $450 future credit is not even cost for nowadays price.
Пікірлер: 161
老郵條先生，這絕對是Celebrity船公司的責任，對你及你的旅行社絕對信任！
@MeowMeow-vo9cj
Жыл бұрын
Same. Kudos to you and everyone working as travel agents on this unfortunate encounter with Celebrity. My shoutout to Sue at EC Travel who helped us with a couple cruises since last summer ❤
老郵條，戥你激氣，明白絕對不是你的錯！支持你！
明白你的無奈，希望你的客人感受到你已為他們做好應做的事！加油，支持你😊
多謝你肯同我哋講今次超賣事件。好遺憾好多朋友受影響😢
郵條先生，郵輪公司除了要補償客人之外，還需要賠償你公司的損失，沒有了收入還要多了工作和被埋怨😢
真的辛苦你及你的團隊！
你已尽心尽力替客人解決,相信大部份的客人会理解。
多謝你告訴这件超預訂事件,以作警惕
哀....發生這樣的事情,老郵條辛苦你了,祝福你後續處理一切順利!
老郵條先生，您很盡責和詳細解釋真相，Celebrity 真的很不對，破壞了我們的信心和多年擠護，這兩天您一定忙於奔走為客人，辛苦哂，我們支持你！
我地一家都係受害者，等了一年，無諗過話取消就取消，一間咁無信用嘅遊輪公司，以後不會再訂了，多謝你分享，可以有地方俾大家吐苦水
感覺得到老郵條真的很無奈😢 明明就是郵輪公司超賣卻怪到老郵條身上 辛苦老郵條了，光是準備後續的處理還是遊客的心情一定就會耗費很大的心力！ 老郵條加油、辛苦了！💪 我會繼續支持您的，之後有機會找您訂郵輪😆
這樣真的很難想像得到的不是你的錯聽到好無奈😮💨支持你加油加油💪💪🙏🙏🍵
郵輪公司失誤＇老郵條先生不用自責，客人會明白的，加油！
😂😂😅又漲知識了，辛苦+心苦，慢慢慢處理吧，並不是旅遊代理商之錯，作為一個同業朋友，十分理解。
不用upset相信你也是被迫的－群體，you do your best already ，敬業樂業已做到足啦，支持你👏👏👏👏👏👍
老郵條先生.支持你.
如果佢知道係統有問題，冇可能一年之後先發覺。上個月仲賣緊 飛 所有CEO 都應該負責 。
唉，太倒楣了遇到這種事，加油！關關難過關關過！
明白你的处境，，，希望客人多多包容和理解你，继续支持你
其實老郵條你及你的旅行社在這件事情上，也絕對是受害者。
你肯出條片講番情况，反而對閣下有正面影 响👍，希望閣下可幫客人 settle the matter asap ㊗️👍
絕對是Celebrity 的營商問題,明白不是老郵條責任。
辛苦了，支持你❤
嘩🎉似乎俾好多人狂小喇叭🎉🎉🎉不過唔緊要🎉🎉🎉我會讚好同留言🎉🎉🎉等你有番啲心靈潤滑液🎉🎉🎉唔洗咁辛苦😂😂😂
老郵條： 加油. 我們支持你
多謝分享
I hope Celebrity also compensate you as their affiliate agent for having to handle all these hassles due to their mistake. I just booked a Celebrity cruise to West Caribbean, can't wait to get my feet back to a cruise ship since 2019!
支持老郵條！辛苦你了
继續支持您
我也受到波及。 其實早在去年底遊船公司網站已經將上述日期的行程封盤，作為旅客已經感覺到不妙。 不過作為中介旅行社，如此大量的訂單，除了行程精彩，價格合理和多種優惠外，專業的旅遊從業人員亦應察覺遊船公司的應付能力，早些作出查詢未嘗不可。當然，各項應對措施由遊船公司決定非你我所能控制。 平常心看待。
个人认为，邮轮应该发一封信给受影响的客人，说明这是邮轮公司的错误，并非经纪人（旅行社）的错
剛在4月20日完成Celebrity Silhouette 10 晚加勒比海行程,已將Celebrity 從最推崇遊輪公司,列入最低或不再考慮之列。過去半年分別乘搭Princess, Holland America Line 和Celebrity, Celebrity 無任何一方面優勝,服務態度（很多印度裔和希臘裔）和清潔最差 。
@ylm5865
Жыл бұрын
If you want to avoid the (ah sum & some kind Mediterranean ) you should gave up the most popular cruise lines and turn to more advance one , don't joint the big cruise liner . due to last 20 years the cruise fees become more cheaper , so the affordable price cruise holiday just like go to wet market shopping . 🚣♀🚣♀🚣♀
@qin4670
10 ай бұрын
印度人和希腊人做服务员也算是听和讲英文的，在Costs上面的大都是讲意大利语的，英文只有中级人员才会说。老实讲，你更加一头雾水。本人学过一点西班牙语，也勉强猜到点。
你好，老郵條！你咁忙，不用回覆啦！你保重！❤❤❤
無事的，我會繼續支持你，
辛苦啦！加油！雨過就會天晴。
Really ridiculous for such large scale oversold.....agree that the computer system may purposely cancelled the low paying clients.....too bad for those who already booked the air tickets!!
旅行社仲要幫郵輪公司擦屁股，捱罵。絕對有權要求郵輪公司賠償營運損失！
Not your fault. Not a big deal for loosing those clients who blaming on you. Keep Up.
@jchau200
Жыл бұрын
7:59
在 Norwegian Bliss 上睇你條片都為你感到勞氣 Take care
❤❤老邮條，繼續加油喔，明天會更好
老郵條先生, 對你絕對信任！支持你！
老郵條 加油❤
謝謝老郵條
老友, 我一早都話Celebrity靠唔住啦, 我早在2018年 南極航, 中過招啦. 果次差不多全船暴動. 佢個Hotel Manager都話佢老細唔多掂, 聽講佢個CEO下年都唔玩啦.....
@topowkuil1937
Жыл бұрын
最老實係你
绝对是邮轮公司电脑设置的问题，也就是说人为错误，甚至可以说决策错误。
good piece, thank you
早晨老邮条👍👍
上年坐Celebrity Solstice 啲嘢食唔掂，自助餐無牛肉供應！把撚！
本人雖不是加國人，仍然會無時無刻上綱支持你。唔講道理的小氣鬼客人，少咗佢仲好啦😅
take it easy, man! you give us so much informtion, thanks! take a rest and move on
老邮條，不是你的错不要介意，我下次去邮轮定会找你帮忙订。
老郵條 💪加油
第一次同你拍團就係呢隻ML😂, 點知今次會出大事, 希望你盡快攪掂, 加油~
了解呀。。希望😢早日些客人明白你的難處。你常常比郵輪信息。大家都感激你。
@dr.cruise666
Жыл бұрын
謝謝支持
生意講良心，早期訂票早期上船，遲訂才會被cut位，延至下一年。本末倒置纯利計，素質不高。
Great Share
幸苦了🙏🏻
邮条先生辛苦了。 ：（
郵條兄，皇家啲電腦系統的確有啲問題，3月份我到新加坡坐spectrum, 因電腦問題我買的onboard wifi 及飲品package 均沒有收我錢😂😂
真是難為了家嫂！Celebrity 都哂goodwill了！
又晤系娶晤到老婆，或被炒鱿鱼咁大件事，问题总有解决办法，不应该发生的都已经发生了，最好是尽量安排，争取最适合自己的解决方案吧！老邮条，支持你1
老邮條先生没有错，不能怪他。
不過如果他們的Booking是這樣真的很奇怪，船公司很清楚這些錯誤不會發生.簡直是笑話，前天我打去船公司講到最後我問是否全部的人都不能上船是否選咗Yokohama 維修. 他們竟然說是. 但再打去，又話是完全Over Booking.但由於我是從溫哥華去日本在家12日旅程，他只取消我12日的.但我上有成對朋友未有取消，不知如何？.
是船公司的錯，不是agent不應更不會責怪。
其實他們公司的電腦早前以出現問題 客人的(分)冇咗/失去 所有記錄。温哥華亦有好多人抽出。
老郵條請問你近期有什麼好去處郵輪呀？好介绍❤❤❤
不知取消過程完未呢？真的震過貓王。😢
不止郵輪 酒店 機票也臨門取消平的訂單😑要放客付昂貴價錢🤑🤑
認真唔關你事。聽起來，Celebrity 亦補了小小鑊。訂左遊船河而無得玩，當然唔開心。但無理由搵你出氣。似乎Celebrity 應該補償你們用咗不少心機去幫佢搵錢的中介。
老郵條先生，你真的係遇到世紀麻煩了，我也是第一次聽到郵輪公司也會出現超賣情況，總之這是郵輪公司的錯，有什麼唔妥就去郵輪公司嘈就是了。
谢谢你 我以前认识的缤纷邮轮的职员全换新的。 她说旧员工已经改行。 距离我家8公里的缤纷邮轮营业部搬到小小的地方，
Our group has bought the air tickets
🙏🙏🙏
我們也是受害者之一😢😢
老油條, 每個人都係 往自己 立場去想, 俾人cancel咗就會嬲.....you can't change, doing your best to help is good enough. 加油💪 另外 想問你,我 住 英國想訂郵輪 都可以 找 你定,對嗎 ?
Completely not your fault for this unforeseeable case and should not blame 老郵條！
Totally ridiculous and unfair to customers!!!😢😮
❤❤❤
💪🏻💪🏻💪🏻💪🏻
在商言商 就好似航空公司 超買情況發生趕落嘅一定係購買機票最便宜的客人 再舉例真實情況每日發生 你坐的係商務艙真金白銀買 空中服務員會對你另加照顧虛寒問暖 假如你係用點數換里程或者有銀行點數購買折扣飛機票 空中小姐肯定會對你比較冷淡.
成條片無撚口 已經好撚俾面！👍🏻
继续支持老郵條。这完全不是他的錯。他也很盡力幫助受影響的我们。謝謝你的努力。
@dr.cruise666
Жыл бұрын
感謝你
💪💪💪💪💪
princess was also worse, my friend boraded on the alaska cruise, the ship claimed mechanic problem and delayed sailing...until next morning...then it sailed slowly and changed the itinerary just visited ketchehan and returned to stay in prince rupert...no refund, just obc not more than $300... my other friend took the princess cruise to mexico also experienced so called mechanical problem and cut the trip with only little amount of obc compensation...
聼講 Royal Caribbean 和 Cunard 發生同樣事情🥴😵😵💫🥺
you said so well, there are no free lunch. i am in real estate business and customers were never appreciated our good service and intend 😅, and that is the way going to happen. i only like to travel New Cruise Ship only😊, cleaner and safer especially the Covid disease
呢種情況，只有怪責郵輪公司，唔係怪責老郵條，而且呢種公司如果係我，我絕對唔會再 幫襯🙄😡
We got canceled from them two cabins. We booked two assigned staterooms and were refundable booking with $200 obc. What can we do?
老郵條…嘩你咁多個客有排搞喎,你今次蝕咗好多人工和時間,不過唔緊要,做生意就係咁㗎啦!鬧你嗰啲又唔明白你啫,其實講時講郵輪有冇賠番啲佣金畀你呀! 祝你生意興隆,事事路路亨通🥰
你今次真係無辜 俾佢害鳩人 希望你D客明白事理啦
老邮條，怎样能联系到你订邮輪票，因为我觉得你是可信的人。
奇怪！上兩個月我朋友還可以訂Oct 12 出發的，還有，另外2個朋友在兩星期前還可以訂，不過訂金加了，還有不能退款的條文。我的final 還未交，是6月左右交。不過，so far, 未有通知取消！
Where should I complain? I booked refunable with assigned room and $200 pp obc. Now the price goes up a lot especially refundable cruise with no obc. $450 future credit is not even cost for nowadays price.
ok ok your ok is not your fault !
感覺到你搵錢真係唔容易 呢單嘢根本都唔關你事 你又幫客人搵到最平嘅價錢 喺個遊船公司錯 有機會去坐遊船我都要搵你幫我搵搵最好的航線
請問老郵條、可以加你徵信吗？🙏
真的大檸樂😅
❤❤❤❤💪💪💪💪💪
大家凉解下。。。