Laptop Screen is Black (But Still Powered On and Running!) - Quick & Detailed How To Fix
Ғылым және технология
If your laptop is on and running but the screen is black or not working there is likely a simple fix for the problem. A black laptop screen is a common problem for laptops and I'll show you the easiest, most likely fixes along with more in-depth solutions.
In most cases, a black laptop screen is simply a software issue that can be fixed with a hard reset. If this doesn't fix it, the next step is disconnecting the battery and power cycling the laptop. Next, we'll disconnect the CMOS battery and power cycle the laptop. Finally, we'll check and reseat the RAM inside the laptop.
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00:00 - Who is this video for?
00:40 - Black screen solution overview
01:19 - Perform a hard reset
02:06 - Connect your laptop to an external monitor
03:25 - Remove the back cover of your laptop
06:00 - Internal battery identification
07:00 - Internal battery disconnection
08:06 - Check to see if the display works
09:26 - Disconnect the CMOS battery
11:50 - Hold down power button for 20 seconds
12:40 - Reconnect CMOS battery
12:55 - Check and reseat RAM stick
15:55 - Reconnect battery
16:55 - Power on laptop with working screen
If you would rather read about this solution, check out my blog post on this topic here: askacomputergeek.com/laptop-s...
Thanks for watching!
If you still have questions about this issue, please be sure to drop a comment below and I will be sure to respond to it.
Пікірлер: 4 800
Welcome to the “I won’t ask my parents because they’ll beat me” club!
@FlowingKaze
2 жыл бұрын
Me who was brave enough to ask them: Pathetic
@lalaa558
2 жыл бұрын
Same i was crying for so long because ik my mom is gonna kill me
@ajemajh
2 жыл бұрын
fuck me its 3 am and i dropped my laptop and im hopeless now update : thank god the pin is only loose
@somay7939
2 жыл бұрын
@@lalaa558 same
@user-mv5tp1wb4c
2 жыл бұрын
@@lalaa558 That's wild. Good luck though
OMGG Thank you SOOO much, I was freaking out since I'm known for breaking laptops in my family, and I'm pretty sure if i hadn't found this video I would never have a laptop again, THANK YOU SO MUCH
@Rin-bh3ju
2 жыл бұрын
How many times have you broken your laptop
@xyzeuskrych5745
2 жыл бұрын
cop
@ranchoclaygo7505
2 жыл бұрын
Same, and now I'm having a problem with my fucking laptop that my brother just gave me 1 week ago and I was known for breaking all the things in this mf household!!!
@kagsaki2280
2 жыл бұрын
@@xyzeuskrych5745 yeah mines not even working lol i’m pissed i think my brother fr broke it
@luvjac._7686
2 жыл бұрын
@@xyzeuskrych5745 👁👁 👄
The "hold down the power button for 15 seconds" worked. Thank you!
@user-zaccheus
3 ай бұрын
bro my sisters computer broke and i was about to give up and then I saw your comment. YOU SAVED MY SISTERS COMPUTER 😭
@p4suz
2 ай бұрын
It's worked, ty
@blackcowboy16
2 ай бұрын
This one helped me
@marfila2000
2 ай бұрын
Your comment saved me today thank you very much !!!
@certifiedmondayhater
2 ай бұрын
Damn bro i did this and my laptop was saved
Popping open the back and unplugging whatever he suggested worked for my HP envy. I am so grateful for your tutorial thank you so much!!
I was about to ball my eyes out 😭 Thankfully, the hard reset worked for my laptop. YOU ARE A LIFE-SAVER!!
@myles.got.this.
2 жыл бұрын
how did u do it
@Han-to5on
2 жыл бұрын
does the hard reset didn’t damage any files on the laptop?
@longclaw946
2 жыл бұрын
@@Han-to5on not at all bro. It is just like rebooting the phone 📱
@Anabeexxoo7
Жыл бұрын
I wish 😭my screen just stays black the whole time
@takealeftatthelight5284
Жыл бұрын
The wind/ctr/shift/b didn't work for me. The display needed the light increased. F6.
You are a super hero! You saved the day. My computer went back to normal after doing the reset. Thank you soooo much. I am so appreciative . I would have had to pay big bucks for such a simple fix. Computer Geek, you are the best!
@scansionmusic
2 жыл бұрын
Did you lose your data?
@ericme4767
Жыл бұрын
Right??? First tip worked!!!!!!! He's awesome
@loverboy7653
Жыл бұрын
Can you help me please
thank you! I was able to fix my computer in 30 seconds with your first tip! Definitely one of the best channels out there
Grateful I came across your video. Sent my laptop for repairs, paid about $180, and it went back to the same state after two days. I followed your video and the issue is fixed at the stage where I removed the battery, connected the power cable and powered the laptop on.
I have to say that you just saved me a lot of time and money. Eight minutes through your video and the computer was successful reanimated. No AED was needed, no need of recovery, she is back home as before. Thank you!
@mohamedezalarabibrahim6278
Ай бұрын
Frrr
This tutorial is top notch-logical, methodical, and super easy to follow. Excellent work!
@michaelnnanna4935
Жыл бұрын
Wow, the first step just worked, I am so happy it was that easy. Thanks so much 🙏🙏
@MP-vf8qz
Жыл бұрын
It works, but I'm having a new problem: my screen goes blank for a few seconds and turns back on. This problem fixed itself automatically after a few restarts.
@Eastbaypisces
Жыл бұрын
Still no display on either screen
@MP-vf8qz
Жыл бұрын
@@Eastbaypisces it could be some kind of malware. It may take a few days after trying these steps, then try again. You could try recovery too.
@Eastbaypisces
Жыл бұрын
@@MP-vf8qz what's malware? I did all that n nothing. Its 10yr old laptop. Sony viao
Thank you. My labtop issue did not resolve until I followed through all the disconnection steps and boom!... it worked. Your explanations were very clear even for a non-technical person like me. Great job!
I have a scheduled thesis defense tomorrow and my laptop just turned black when I turned it on. This video is a blessing. Thank you so much. You saved me, Sir!!
Thanks dude!! I really appreciate people like you who take the time to help others out, need more of it in this world!!
I don't know how to thank you man. You saved my life and my laptop. I was watching a video,paused it, shut the laptop to sleep mode, open the laptop but the screen is all black. My heartbeat was on next level and then I found you and the force reset method worked for me. I am so relaxed now. Again very very thanks
Great tutorial. I was able to fix this issue with my sister's laptop. Thank you very much for taking time making this video.
Hard reset worked for me. Really loved this guy’s calm demeanour and willingness to genuinely help! Great vid.
This happened last night . I appreciate that you didn't have a video that was time consuming and about nothing . Thank God I found this video .
This has to be the most clutch video ever!!! Thank you for taking your time out to walk us through this. You just earned a new subscriber 🤝
Well, 3 years later your advice on hard power cycling worked like a charm. Much appreciated 👍😊
Thank you Mr Schwartz. I went through all the steps and it ultimately worked. Thanks for your step by step instructions.
Just what I was looking for! An excellent tutorial that had my wife's work computer back up and running within an hour. Thank you!
Thank you for the straightforward walkthrough of this troubleshooting process. I look forward to following those steps on my laptop.
The hard reset was a winner 🎉 Bless you! Thank you!
Great clear tutorial. Followed the first steps. Got as far as removing the power cord and the usb bluetooth for the mouse, then it stopped running. Plugging it back in - it booted up. Thanks
Ty for this! I use my laptop for my exams and homework and i was panicing a bunch
I just wanted to say Thank You for this video!! Honestly, something you suggested actually helped me fix my computer. I was excited and empowered with your suggestion to open the bottom of the laptop and because you walked us through, I had the courage to do so. The first large battery disconnect didn't fix it, but the Second little battery getting disconnected did! Truly, thank you again for coaching me through and helping me get my first taste of opening up my laptop. I Love doing stuff like that, and it feels so great to make something actually work again!! Keep up the great videos. THANK YOU!!!!
@instagramsecurity7207
2 жыл бұрын
Hey bruh i need some help
@edwardk3
2 жыл бұрын
you were empowered? lol. don't let the patriarchy get you down, Abby.
Great explainer! Thank you! May you rise to the top of the recommendation engine!
This video helped me out greatly!!!! I wasn't able to use my laptop in over two years, it was stuck on the black screen. Didn't know I could have just removed the blasted battery 😂 thank you for this valuable information!
You are freaking amazing. I had to go all the way to the last step with taking out my rom, you are amazing!! Bless you
Thanks so much! My laptop screen is working again! This was like the fourth video I tried to use to find a solution! Highly recommend your video.
Thank you for this!! I rebooted and so far my screen has been working!! What a scar especially on the second day of school!!
Thank you so very much. All I needed was the first step.😊
Just for anyone who hasn't had luck with these steps here's what happened with me: did all the steps with no success. Then I started taking out any hardware I had added previously. I added an extra 4 gb ram stick, and an ssd when I got the laptop last year. Took out the new ram and it works fine now. The new ram had gone bad so pulling that brought it back to life. Thanks for the great video tho
@tumimbanghymarvannd.8603
4 ай бұрын
Thanks I'll try this
I literally just fixed mine with your tutorial, thank you very much much, you're amazing 🤗
Your first trick worked! Saved me a trip to the computer shop. Thanks a bunch!!! 🎉🎉🎉
Thank you! The hard reset worked for me. Appreciate your video help ✌️
Thank you for this video! Had to go the last couple steps with backup battery and RAM but it worked. Fixed my son’s laptop he uses for school. Super helpful!!!
THANK YOU! I have a meeting in a few hours that’s really important so this helped so much! Thanks a lot!
I pressed the power button for five seconds and it works! Thank you for helping me.
@lakshmipria619
3 ай бұрын
Bruhhh it didn't work for me😭😭😭 and I'm crying rn
Thank you! It worked with the first step. Be blessed!
Didn't have to go far into the tutorial before you solved my black screen! Thanks so much 🤗
Thank you so much! 💓 My lap top froze and the screen was black. The first option that you mentioned worked. I was going to leave my laptop alone for awhile, but then decided to look for a solution online and your video was the first suggestion. Thank you for the tips and for your time. I really appreciate it! 🙂
@burp-infochannel7953
2 жыл бұрын
what's the laptop brand
@scansionmusic
2 жыл бұрын
Did you lose your data after the hard reset?
Thanks man! I took out my RAM to see the specs so I can upgrade it and when I put it back the screen went black. The clean and reseat the RAM did the trick!
Thanks for the help, had a small panic attack this morning, I have several assignments due this week, this was the last thing I needed
Great video, your information was accurate and straight to the point and fixed my issue. I had to result to step two, but my screen display is visible now! Thanks again and keep up the great work! 🙌
Thank you so much! Step No. 1 worked immediately. Thank you for your time and willingness to help us.
Great video, nice job. The first recommended solution worked! So glad I didn't have to open it up. Thank you very VERY much!
Thank you! Your first suggestion worked right away.
Thank you so much for this detailed video! You’re a life saver! I double check the RAM and that was the issue. Thank you again!
@JenniferChatten
Жыл бұрын
help I am still having a blank screen
OMG thank you so much. This was really helpful. I was trying to turn on the laptop for almost 2 hours. But nothing worked. I searched this issue on KZread and found out this video. Thank You so much. You saved my time
Thank you so much! This first solution resolved the problem. 😊
Thank you so much. I didn't realise I needed to hold the power button for so long for a hard reset. I thought I had been holding for long enough when I hadn't. I am very glad I am one of the lucky ones to fix it on the first step because I live in a foreign country and don't know the language well enough yet to get this technical kind of help if something needed fixing. Thanks again!
I had a paper due and this man just saved my uni career. Thanks 😢
Great, technical, practical and informative! Mine worked on first step (15 seconds press). I will definitely go to the further steps if it comes again. My big thank you for a great tutorial.
@nifty8202
Жыл бұрын
Bro I have a doubt. Will the hard reset erase all the data?
@paulonvula6495
Жыл бұрын
@@nifty8202 There are two options, one for a complete clean windows reinstallation and the other just to install a new windows without erasing any of files. Non-native installed programs will be gone though.
Fantastic man. Your first step solved the problem. However, when I was counting to 15, I heard the laptop shutdown at 8 second count and so I closed the cover and reopened it and sure enough this time, the screen showed up. The first time I tried this and many times falling on my own before I caught your video, I was just holding down the power and waiting for it to shot down but at the same time I was talking with my spouse and I don't know how much time went by more than 15 seconds for sure, but I closed the cover because I saw the keyboard wasn't lit any more. No luck. I guess I just had to catch your video for this to work. Thank you so very kindly for your service. Take care. ;)
Thank you so much. You have no idea how much you’ve just made my day.
Thank you so much. I opened my laptop and I removed the ram then put it back on. Now I know why my laptop didn't work. Thank you again.
Second step worked for me, man you saved my life. Thanks for this valuable information.❤️
I can't believe this video is three years old and still helping lots of people . Thank you so much ☺️☺️
The first step worked... thank you so much 🙏🏽
Very informative video, thanks for your insight. For those of you who have a non-removable internal battery there is a tiny hole at the back with a diagram of a battery. This is where the reset button is and acts the same way as unplugging the battery cable from the motherboard. Insert a pin and gently press the button. This worked for me and I was able to boot up the laptop. Hope this helps.
@temilolaabiola3750
11 ай бұрын
I don't seem to see it on my hp laptop
@kellyumeoka9223
9 ай бұрын
Did any of your data clear?
@user-vt9js4rr5n
8 ай бұрын
I did that but it still didn't work
@sanjitsingh3863
7 ай бұрын
What about MacBook Pro 14 m1?
@binishbutt2663
7 ай бұрын
After that if our laptop starts do we have to press the button again ?
So clear and easy to follow thank you!
the 15 second one helped me so much thank you
Thanks , that first step worked for me 👊🏾
Omg it worked man thank you so so so much, you are a life saver I couldn’t thank you enough, I literally was laying around all because I was depressed about my laptop, my life is on here man thank you 🙏🏿
@ish2323
Жыл бұрын
Which method did u use
Thank you so much! I can do my schoolwork now!
@mochastariis4684
2 жыл бұрын
It happened to my school laptop
Thank you so mucho!! Two minutes into the video and my laptop is fix!! You are such a life saver 🎉🎉🎉
Thanks for this my computer was literally blank and i needed to make my project and you just saved my life thank you so much♥️♥️
Man, you literally saved my life today!!! Thank you so much!🥺
thank you so much, i thought my computer was broken but you helped me fix it.
Thank you so much, I had to restart my display but disabled the driver instead. This fixed it. Thanks!
Thank you so much! I was starting to panic! The hard reset worked just fine.
Thank you! I was able to fix my laptop with your video. Well done! 😁
Omg, I was totally freaking out! THANK YOU SO MUCH FOR SHARING THIS VIDEO! I REALLY APPRECIATE THIS! 🙌🏽💯👏🏽🙏🏼🎉💫🙉
@AskaComputerGeek
3 жыл бұрын
You are so welcome!
@tellythemodel
3 жыл бұрын
@@AskaComputerGeek I liked shared and Subscribed. Great videos, thank you! Awesome creator!🙌🏽👏🏽💯
@william_SMMA
3 жыл бұрын
@@AskaComputerGeek thanks for the video Sir Mine was put to sleep and when I turned it back on it got stuck on the screen just before the password login screen I left it 30 mins. Nothing happened Then I switched it off and also took out the battery Now the LED light is on but the screen is completely blank Hoping it's not a motherboard issue man
Thank you sooo much I literally needed this, the first one worked for me ty❤
Star! It worked like a charm. Thank you soooo much!!!
THANK YOU, THANK YOU, THANK YOU!!! It was fixed on the first step🙂amazing!!
@knoodles4062
2 жыл бұрын
you have the same name as my mom lol
I was freaking out because I thought that I needed to bring my laptop to a repair shop, Thank God I found your video and It help me run my laptop back to normal 😭, gave the video a thumbs up 👍🏼
@marydynashow6505
2 жыл бұрын
This has really helped me, thanks
Thank you very much. Mine worked with the first step. You just saved me from a lot of stress and headache.😭🎉
Thank you so much!! I tried a few things but the first one work!! 🎉
This tutorial actually worked for my laptop! I thought it was time to buy a new one for sure. Thank you so much!😃
This fixed my issue immediately, thank you so much!
Thank you buddy, the first step worked for me.
I just follow your steps and it works. Thank you so much.
This is awesome, so blessed to have you around after a lot of options. GOD BLESS YOU
Thanks brother! The last video I watched he wanted me to open my computer up I was like wtf. So glad I found your video!
@Absolute-.
2 жыл бұрын
No problem Matt I’m happy I could help you make sure to subscribe to the channel for more tech tips
@behradlol5474
2 жыл бұрын
@@Absolute-. but that isn't u
@moper2120
2 жыл бұрын
SAME BRO
Oh my this video helped so much thank you i have been trying to get my laptop open for hours
My man is giving me a tutorial and talking me through a panic attack at the same time, and I just wanna say thanks.
Thank you so much for this video! I was freaking out I just bought my laptop few months ago and I was panicking thinking I already broke it 😭😭😭
Unusually clear and easy to follow help. Thank you very much.
Thank you Josh! That worked! I am soooo appreciative 🤩
Thank you so much for your help bro 😊 I was just freaked out as it was not turning on. Thank you so much 🙏🏻🙏🏻🙏🏻
Oh my god..thank you sooooooo much for this..I was literally in the edge of crying..thank you..This saves my life..😭😩🤚🏻
@Godzilla_K1NG
2 жыл бұрын
😅😅
@Melaine_rose
2 жыл бұрын
RELATABLE
Sadly, my laptop screen is still black. I've tried everything and the factory reset, I don't think I have a button for that but really love the step by step video. I was really hoping I'd be one of the many in the comments that have had their computer fixed following this video. 😭😭
@TH3R3D0N3_
4 ай бұрын
Did u find a fix bc my laptop has it rn
@Asiacares4000
3 ай бұрын
@@TH3R3D0N3_what I did to get it off the black screen was disconnect the power completely I took out the battery waited 15 minutes power it back on and let it cycle through overnight you got to be patient and let it do its own thing. Just to get back to the F2 F12 options. Mind you I have a older laptop with the Easy Battery that pops right out
@tevincampbell3482
3 ай бұрын
I have tried everything it’s not working How did u do urs you left it on through out the night. ?
@Real_EliteTeam3
3 ай бұрын
sad, but i got to fix it on the first step
@TH3R3D0N3_
3 ай бұрын
turns out if its still not working its a mobo issue tends to be the graphic chip most of the time, i brought it to Rebooted tech tbh they pretty good they replaced the mobo and now its working fine @@tevincampbell3482
Thank you so much 🙏❤️my laptop gave me the same problem i just followed your steps and it worked
the first step worked instantly!🔥thank youuuuu
You saved my life, thanks a lot! I’ve tried a lot of tricks but the only one that actually fixed the issue was to disassemble and do the hard reset with CMOS battery extracted Again, thanks a lot!
@parnikapatel7894
Ай бұрын
Did you screen go black because you left it on sleep for long because i did that accidentally and the hard reset thing is not working, so before removing the battery i just want to know if this method is for the issue i am facing
Tysm I was praying and crying I’m gonna sub ty
@paryo4053
2 жыл бұрын
Is not working for me 😥😥
@michaeledeha822
2 жыл бұрын
Same
@tylerredforge5563
2 жыл бұрын
Same
Thank you so much! You really save me. The 1st step fixed my laptop😊
Really first step worked ❤ thanks dude.