I never normally leave public comments, but you sir, must be congratulated! I can't tell you the amount of hours we spent trying to solve this. You made it so simple. Thank you. 🙏

@PrestigeOfficeSolutions

Жыл бұрын

So happy to hear that. Thank you Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

@MaksudurRahman042

11 ай бұрын

​@@PrestigeOfficeSolutions😅

You are a gentleman & a scholar! Thank you very much for this tutorial video!! I was damn near pulling my hair out trying to get a gmail account to work on my 3 bizhubs.

@PrestigeOfficeSolutions

2 жыл бұрын

Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

I can't express how much I appreciate this step by step tutorial. I was able to set up our konica machine for scan to email very easily following your video. I was further able to get all techy with our DSX phone system (2011 era) and get our voicemail forward to emails back up and working properly. The valuable information regarding the third party connections in our google account was the piece that had been missing. Even the technician that installed our system years ago came out almost a year ago wasn't able to get it working. Today I was determined to get my geeky techy juices flowing and viola.... it is now working properly! Thank You! Thank You! Thank You!

@PrestigeOfficeSolutions

4 ай бұрын

Thank you for the kind words. Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!

1 year later and this is still the fix. Thank you so much.

@PrestigeOfficeSolutions

11 ай бұрын

Glad I could help Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!

Legend! This has had me stumped for some time... but now I'm scanning again from my C220... thanks mate!

@PrestigeOfficeSolutions

Жыл бұрын

Any time! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

Congrats ! You are the only one who managed to set this f*****g email settings. Thanks.

@PrestigeOfficeSolutions

2 жыл бұрын

Great Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

Still working in February of 2024! What a life saver! Thank you!

@PrestigeOfficeSolutions

6 ай бұрын

Great to hear! Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!

Thank you very much for the clear presentation ! You helped me a lot with the installation ! It works thanks to you. Have a nice day !

@PrestigeOfficeSolutions

8 ай бұрын

Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!

Mr. thank you very for your help, I followed these steps, and the magic was done!

@PrestigeOfficeSolutions

Ай бұрын

Glad it helped! Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!

Awesome Video - life saver March 2024 - only thing I will add is the App Passwords option is now at bottom of page AFTER you choose 2-step verification option. Glad I saw this.

@PrestigeOfficeSolutions

5 ай бұрын

yeah, google constantly makes changes to their layout...Glad it helped! Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!

I LOVE you. I missed the dns. That was the problem. Today i got something to work that I have been struggling with for so long!!

@PrestigeOfficeSolutions

5 ай бұрын

Glad I could help! Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!

Absolute ROCKSTAR!!!! Thank you!

@PrestigeOfficeSolutions

4 ай бұрын

Nice! Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!

Made my day! Deserves way more subs! Just letting you know they changed the way you find the option to generated an app password, it took me almost 10 minutes to find it.

@PrestigeOfficeSolutions

Жыл бұрын

yes i know. they do it on purpose.....Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

@Kazy_RU

Жыл бұрын

I remember the last time it tried it didn't work, could be due to my Sketchy Google account back then, will try again tomorrow and see if it works since this is a new account. It should since my C224 is running the latest software version 7. The only thing I miss is that Kyocera gives you a little "test" button on their web interface, sad it's not on Konica's, would be useful.

@PrestigeOfficeSolutions

Жыл бұрын

good luck!

Finally got the email/scan working - excellent video thanks

@PrestigeOfficeSolutions

2 жыл бұрын

Great Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

You saved my life! Truly A Great Added Value, Thank you.

@PrestigeOfficeSolutions

Жыл бұрын

Glad it helped! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

Thank you! This worked perfectly. You’re a legend…

@PrestigeOfficeSolutions

7 ай бұрын

Glad it helped Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!

Thanks a lot, you made my day also. Very well explained, problem solved.

@PrestigeOfficeSolutions

2 жыл бұрын

Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

Yep Still the Fix - Thanks for the Video..

@PrestigeOfficeSolutions

5 ай бұрын

Glad to help Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!

Thank you so much, I tried a lot before without feasibility, but now I did it

@PrestigeOfficeSolutions

Жыл бұрын

good to hear. Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

This helped me immensely. Thank you so much!

@PrestigeOfficeSolutions

Жыл бұрын

Glad it helped! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

Worked great, thank you!

@PrestigeOfficeSolutions

13 күн бұрын

You're welcome! Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!

Do you know the fix for an error code 553?

How can I kiss your hands? OMG thank you man!

@PrestigeOfficeSolutions

Жыл бұрын

How about just leaving us a great review on google? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

Thank you thank you thank you! You're a gem

@PrestigeOfficeSolutions

10 ай бұрын

You're welcome! Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!

I follow step by step you video for my ineo454e but still have "error connexion server" ☹

Bro... YOU ARE THE MAN!!

@PrestigeOfficeSolutions

Жыл бұрын

Glad to help Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

You are a KING. Thank you.

@PrestigeOfficeSolutions

Жыл бұрын

You're welcome! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

Thank you. Saved me a bunch of time.

@PrestigeOfficeSolutions

2 жыл бұрын

Glad it helped Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

Everything works very good. Thank you mate!

@PrestigeOfficeSolutions

2 жыл бұрын

You're welcome! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

Amigo muchas gracias, me salvaste la vida, saludos desde México

@PrestigeOfficeSolutions

Жыл бұрын

Gracias

Thanks man you save my time.

@PrestigeOfficeSolutions

Жыл бұрын

Happy to help Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

On my account it says that setting for app Passwords is no longer available

@PrestigeOfficeSolutions

Жыл бұрын

not sure. never seen that message before.

@PrestigeOfficeSolutions

Жыл бұрын

what type of gmail account do you have? Personal or organization? if organization try using a personal. You'll only be using the out going feature of it. no big deal.

@markbarnes6806

Ай бұрын

Yep...there is no "App Passwords" option as of July 2024?

so my wife destroyed my computer that had the ability to connect to our old office server.. well thanks to you.. i can throw the server away and that old piece of junk away. Who needs a hard drive!

@PrestigeOfficeSolutions

2 жыл бұрын

great to hear. Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

Dude you rock man!!! Thank you so so much!!!!!

@PrestigeOfficeSolutions

2 жыл бұрын

Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

It does still work!

Thank you very much. You made my day.

@PrestigeOfficeSolutions

2 жыл бұрын

Glad to hear that! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

hey do you know how email rx work? I would like to send an email to the printer to print them out.

@PrestigeOfficeSolutions

19 күн бұрын

most people just open the emails and print the ones they want just like printing any regular job.

Thank you sir for the teaching, I am about to set one up, does it work with office 365 as well?

@PrestigeOfficeSolutions

Жыл бұрын

It should if you have all the correct settings according to office 365.

very helpful and ur good!!! thanks a lot

@PrestigeOfficeSolutions

Жыл бұрын

Glad it helped! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

set up our bizhubs with this info--thanks! we also have an accuriopress c3080--running into issues there however with these steps. any suggestions?

@PrestigeOfficeSolutions

2 жыл бұрын

not sure. Most accuriopress owners don't use this type of machine for scanning to email and i personally never set one up either.....firmware related is my first guess.

thankss!

@PrestigeOfficeSolutions

2 жыл бұрын

Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

does this work the same method for an outlook account instead of gmail?

@PrestigeOfficeSolutions

Жыл бұрын

same set up as far as the konica web page but you need to make sure which port outlook uses as well as security settings. I find gmail being the most solid of them all. good luck

Thanks a lot! However, I get a server communication error. Firewalls are off. Any ideas?

@hareendraalahakoon

Жыл бұрын

Got it to work with my personal gmail credentials. The corporate gmail credentials didn't work. Also I set it to use SMTP over SSL. TLS simply didn't work.

@PrestigeOfficeSolutions

Жыл бұрын

at this point it can be hundreds of different reasons....i would need to be hands on to troubleshoot. sorry!

@PrestigeOfficeSolutions

Жыл бұрын

not sure why the corp didn't work. you may need to set it up the old fashion way with a corp account which is using your email address and password for authentication.....don't know for sure

it does not work.

Lo máximo estimado, saludos desde Perú

@PrestigeOfficeSolutions

Жыл бұрын

Gracias! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

This worked great. One question. The email received has a subject as "Message from ......" and has the name of the printer along with a company name. Where can I update this default email subject line?

@PrestigeOfficeSolutions

Жыл бұрын

the email has to show the name of the email its coming from. that is why you should designate a email address that can be used for everyone who receives it.

@PCsetupHelps

Жыл бұрын

@@PrestigeOfficeSolutions of course, the email address is not the question. The email received has the address expected, but also a generic subject line. I was wondering if the subject line can be customized.

@PrestigeOfficeSolutions

Жыл бұрын

@@PCsetupHelps look under System Settings and try changing the admin name. keep the working email the same

@arncro

Жыл бұрын

@@PCsetupHelps Hey, you can likely change the subject and text under the "store address" tab to do this 1. log into the web console 2. open the "store address" tab 3. click on edit next to any email adress in the adress book 4.select subject and edit the first entry confirm by pressing OK 5. Repeat for text

@arncro

Жыл бұрын

for the device name and registration that can be changed under System settings > Machine Setting

Do you know how to bulk import email addresses? Konica says to use the LDAP but we can't use that as the end-users say "it's too many buttons"

@PrestigeOfficeSolutions

2 жыл бұрын

import from where?

Thank you so much !!

Thanks for the great video! I still have an error message "Forward TX error". Any idea what this could be? Could it be an network issue or an authentication issue? (Konica Minolta BizHub C284)

@PrestigeOfficeSolutions

2 жыл бұрын

most likely the firmware. its an old machine and I'm not sure they are making anymore firmware updates avail and also not sure the last firmware update made will fix the issue. Regardless, you will need to have a authorized Konica Minolta service provider come out and update the firmware.

i cant get this to work on my c220 is it to old?

@PrestigeOfficeSolutions

6 ай бұрын

Most likely because your firmware isn't allowing it. Updated to the latest firmware and try again. I know to stop making firmware a while ago so I'm not sure if you have the latest or not. If you do have the latest from work, it's time to jump on our website and look for a replacement machine

Good day Sir. Please i have been trying so so hard to use my scan to email. I followed all the guidelines you mentioned in the video but not yet working. I used the two different port number 587 and 465 but It keeps giving me Error Deletion in my Job History. Is there something else i need to do? I await your reply. Thank you sir.

@PrestigeOfficeSolutions

Жыл бұрын

at this point it can be many different reasons why its not working from copier firmware, firewalls, and the list goes on......i suggest contacting a IT tech to come out onsite to further troubleshoot. i recommend starting with an authorized KM dealer this way if its firmware related they can proceed with update.

@gabrielchristopher9363

Жыл бұрын

@@PrestigeOfficeSolutions Okay thank you Sir. I will do as you say. My challenge is that reputable and sincere Konica Engineers are scarce in my country (Nigeria) but I hope to get a solution to this one day because I so much love the scan to Email feature. It saves time, big time. Thank you once again for your input.

Thanks man

@PrestigeOfficeSolutions

Жыл бұрын

You're welcome! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

Great !!!

@PrestigeOfficeSolutions

Жыл бұрын

Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!

The first step is to enable MFA on Google. Doing this sends a SMS Text Message that allows you to authenticate. The steps in the copier work perfected and it worked. My question is how do you deal with Google's MFA since a copier can't manage that? Thanks!