sounds like everyone on this thread need to start a class action suit

Mine too. 2014 grand Cherokee overland. It’s coming apart from the drivers side. It looks like peeling an orange. 😡🤦‍♂️

Dec. 2019 - I just received Recall Notice regarding this problem. Thanks.

@jessicateal515

4 жыл бұрын

Where did you receive the recall notice? Thank you!

@georgewilson1354

3 жыл бұрын

i never got a recall on this and my dash is trash

@leftylion816

3 жыл бұрын

I never recieved a recall for my 2015 JGC Overland

@steviedale23

2 жыл бұрын

What recall #

@jerrysharpee3018

2 жыл бұрын

Live in Raleigh, NC. My wife bought the 2015 GC Summit Hemi at $58K new. Had it replaced 3 years ago when it wrinkled badly at 25K under warranty., cost $100 from Jeep Always garaged, and uses windshield shade. Noticed this spring, it has wrinkled much worse again? You would think they would have fixed the problem with all the problems and recalls for 2011-2014. Obviously, they have not done anything to fix the problem! 2015 forward still having the same issue and now today at Thanksgiving 2021, the wife has less than 40K on the vehicle, the car looks like new and the dash is trashed again! Guess they are hoping the person who bought it new would have traded it by now, so don't have to change their mfg proceeds! This type of quality is criminal especially when they recall the same problem on the same dash for 2011-2014, but not 2015 and up. Didn't see an answer from the guy who said he received a recall notice? I never saw one and have been to my jeep dealer twice only to be told to call Jeep customer satisfaction. Maybe they will do something??? Not!

My 2011 Grand Cherokee has the same problem. In California and I always use a sun shade.

Had this problem 30 days after the warranty expired (2011 Jeep GC Overland) and jeep offered to pay for half if I paid for half. Our local dealer still tried to rip me off with a price jack-up to $2500 to repair (my half). To this day it still looks bad and I show it to everyone who is ever thinking of getting a jeep. We actually own 5 jeeps dating back to 1993 and this is the worse one.

@stlchic262

5 жыл бұрын

Well I didnt get ad far as you. I got a recall and can't help you from my dealership who referred me to a neighboring auto body shop smh oh and the dealership body shop also said they never seen anything like this. I've had another jeep previously which had to dashboard damage not even from the sun. I had it for over 11 years.

I really wish I stumbled across this video before I bought my used 2012 Overland. It looked fine the first two weeks and I just noticed the air vent being pushed up by the leather dash. They need to step up and put out the recall, my Infiniti FX35 had a dashboard recall for bubbling and it was no where near as bad as these look!

Proud owner of a 2019 Jeep Cherokee Overland with peeling leather on the driver seat; service manager looked at my Jeep purchased in June 2018 with 19000 KMs and remarked “you sit on this seat a lot”.....of course Chrysler is denying warranty to repair/replace.

@510Redneck

4 жыл бұрын

Ours did the same where the perforations are for the cooled seat portions.

I've had this issue on my 2012 JGC overland as well. Dealer just asked me to come by for pictures, but I'm assuming I won't have a positive outcome judging by the hundreds of other complaints.

My 2011 Grand Cherokee Overland qualified for the recall. It took 18 months for the new dash to arrive in mid-2021. A related dash issue with the GC is peeling/breaking dash trim that one would think is part of the new dash. But that is not the case. We now have a new leather dash with old, broken wood trim. Considering buying another GC? Search online and 75% of them have a wrinkled dash and/or broken trim. Horrible quality makes this my LAST Jeep.

My 2018 Trackhawk is peeling up as well... 🤦‍♂️

3 months ago I'm having the same problem here with 2012 JGC Overland Summit. Unfortunately I live in the middle east (Qatar) where the temperature remains above 42 Cْ at the summer time.

I had a 2012 Overland GC and the same thing happened to mine. Also the full relay bypass that was a quick fix from Chrysler. Looked like a 10 years old came up with the wiring job. The air suspension started to leak. It had stalling issues. It only had 60k miles on it and I got rid of the POS. I will never by a Chrysler product again!

In Australia we get nothing, I complained from 2 weeks after purchase, Jeep Dealer and Jeep FCA & Now Stellantis Australia are ignoring me

I have to same issue with my 2012 Overland. Just starting around the windshield, and I live in Canada, where we only get a few summer months. I’ve had too many issues with this thing to ever consider buying a Chrysler product again.

My 2012 Jeep Grand Cherokee has the same problem

I have a 2015 Overland and it just start wrinkling this week, FCA needs to make it right for all model years and not just 2011-2014.

I had this issue; Jeep issued a "warranty extension" that I took advantage of and they replaced my dash at no cost. However, the replaced dash has done the same thing and is actually worse than before. So I guess they figured they'd replace the defective part with another defective part thinking I'd sell my Jeep or trade it in before it happens again. I wonder if they'll replace it again.

Tell us what we can do about it.

@Yosoydoopler

5 жыл бұрын

tell me please

@stlchic262

5 жыл бұрын

I'm having the same situation and not getting any answers.

I have the same problem on my 2012 Overland GC. Real headache to fix it and very expensive

Had this problem on my 2012 Overland when i purchased it last year, had it replaced with brand new leather before i took delivery.

@musclemania30

5 жыл бұрын

Cory I bought a 2012 Jeep Grand Cherokee Overland and this happened a week after l got it and l thought it was from the heat so l bought gorilla glue gel and fixed best l could. Today I’m looking on KZread about another issue with the truck and l find this video........starting to think I’ve bought a lemon 🤦🏽‍♂️

Same here as well

mine did the same and i live in idaho, always used a sun shade cover.

@chulee3572

5 жыл бұрын

Jeep Grand Cherokee overland - 2yrs later , the car is wrinkled like it needs Ironing 😭

I'm having the same issues in St. Louis. Not getting any answer. The dealership I purchased my 2011 overland from referred me to a neighboring mechanic smh. Said they never seen anything like that before. I need answers

@wendy-bo5gm

5 жыл бұрын

STL CHIC seems like they lied, considering how many are here.

2014 GC Overland Diesel in South Florida... Same issue. Anyone have any luck with any dealerships anywhere?

I also received a recall notice about this Jeep after 9 years of complaining!! #finally

@steviedale23

2 жыл бұрын

Who do I reach out to to complain

@ad3519

2 жыл бұрын

@@steviedale23 Your local Jeep dealership.

Same problem with my 2012 overland signed up for the recall and they just kept telling me they are waiting for the parts already for a yr. Now I mentioned it and they said the recall wasn't for that it was for the front dash by the wheel. I won't buy Chrysler again

Very common issue .. jeep doesn't want to do anything as a whole about it. No recall

Exactly the same thing has happened to my 2011 Jeep grand Cherokee Overland, I'm in South Korea. Would love to know if anyone has had this repaired?

Same thing here in NY, 2011 Overland. Dealer said out of warranty and cost was $2800. I have a lifetime warranty which doesn't cover this. Dealer took pics and escalated my complaint to Chrysler who said sorry, it's not a recall and isn't covered. Anyone have any other feedback???

@kevinh2985

5 жыл бұрын

Philly.....2011 Overland!!

@stlchic262

5 жыл бұрын

St. Louis 2011 Overland smh

Me too. 2014 Overland 4x4. Just out of warranty 7 months.

@stevenb5987

4 жыл бұрын

Call your local dealer - they have info and will fix on a recall

I have a 2017 Jeep Grand Cherokee Summit.. I live in Ohio just noticed the same thing on drivers side near front window.. Has anyone found out about a recall to fix this problem???????

So did he get the dash replaced/fixed?

2020 JEEP GRAND CHEROKEE SUMMIT HAVING THIS ISSUE BUT MINE IS EXTREMELY WRINKLED LOOKING BAD. CHICAGO

Have this same issue in my 2014 jgc overland

how know what part numer do i need to order

I have the same problem in WA, Australia, has anyone has a claim accepted. I have a 2012 Overland

Not only is my leather dash wrinkling on my 2013 Overland, but the "wood grain" above the glove box pulled away from the plastic base and cracked to pieces like a potato chip.

2014 Overland, same issue in Queensland Australia, I was quoted $8-10,00 from Frizelles Dealership in Gold Coast , and dont get me started about door seals coming apart

@joyboyboy1

5 жыл бұрын

have same car same problem with dash

My 2011 Overland, same thing. My wife’s 2010 Mazda 3 had a problem where the vinyl dash started to get “sticky” spots. Mazda stepped up to the plate and extend the warranty on all Mazda 3’s built that year. Whole new upper dash installed for free. Jeep should be ashamed of themselves.

My moms jeep has the same problem I though it was the sun but this is blowing my mind . Jeep dealership here in El Paso said they couldn’t do anything about it . Has anyone had a breakthrough

@510Redneck

4 жыл бұрын

I live in the North.... its a failure in the adhesive I believe, once that fails the leather shrinks.

All over here in South Africa also

2014 Overland, rec'd repair notice from Chrysler, made appointment at dealer, waiting for Chrysler approval, no call back in 4 months. Piss poor.

Warranty repair!!! Mine was replaced yesterday for $0.

I have 2017 Jeep Grand Cherokee Summit with same issue has anyone had luck with a out of warranty repair if so please respond . I live in Ohio…. Need Help

Same issue in my 2011 JGC Overland. Same color interior as well. Im a DIY type of person, but taking the whole dash apart just to fix it is not my cup of tea

I live in ms have a 2012 overland summit same issue something needs to be done about thins

@stevenb5987

4 жыл бұрын

Call your dealer - they just recalled it!

Chrysler has issued a special warranty - North American vehicles have 6 month window to get delaminated dashboards such as these repaired. If you are experiencing this issue get to a dealer ASAP.

@jerrysharpee3018

2 жыл бұрын

Never saw the special issue. Have been back to dealer twice brow beating them. only to be told to call customer service, they may do something? NOT!!! I'm on the second dash doing the same exact thing! Had one replaced under warranty on a 2015 GC Summit at 25K miles in 2018? The exact same thing started this spring and is now worse than the first, 3 years later at under 40K miles. It is driven very little by my wife, parked in a garage and a sunshade is used when parked outside! Obviously, Jeep hopes that this piece of fine craftmanship??? is traded by the first owner before the dash fails!

anyone found a solution for this....dealer wont fix it and extended warranty wont fix it either...I've had it replaced once already this is my second dash and its doing the same thing.

@batoot2die100

6 жыл бұрын

Karina Aguiar how much did it cost you at the first replacement?

MeToo 2011 Overland with black Leather dash, Jeep Cares said no repair for me.

@stevenb5987

4 жыл бұрын

Check again the recall just started up!

This is an issue and jeeps are not the only brand with this issue.

yep me too

My 2014 Summit with less than 40k has the same issue.

2013 Overland same problem Wisconsin FML

Same problem Jeep Cherokee Summite 2014.

2014 Jeep GC - same issue, frustrating and disappointing:-(

Me too. 2012 Overland. Contacted Jeep last year. No concern since it was out of warranty.

@wendy-bo5gm

5 жыл бұрын

pittviper71 ours is a 2012 Jeep Overland limited and I just noticed ours doing it today while washing the windshield. I live in Pennsylvania, it’s nationwide. It has to be defective. Owned a lot of cars, never had this happen.

I have a 2014 Oberland and have the same issue. Can anyone direct me to a class action site? Or give me info on a point person at Chrysler who took care of this problem... Thank you

@510Redneck

4 жыл бұрын

Certainly not alone..... Our Overland dash looks like it requires a surfboard

@juanadame4148

3 жыл бұрын

I’m in San Diego just did one today

@robertwisniewski

3 жыл бұрын

@@juanadame4148 just did what?

@robertwisniewski

3 жыл бұрын

@@510Redneck there was a recall that seems to have ended in mid-june please call your Chrysler. They gave me full credit with an install scheduled for sometime in October

@510Redneck

3 жыл бұрын

@@robertwisniewski Did you get in before the deadline, that I didn't know about? :(

I have one waiting to be delivered with this exact issue. I’m going rip off most of it and paint the dash.

Well, its 2020 and finally this is being addressed by Jeep. If you haven't received a letter from Jeep then contact your dealer. You will be asked to bring your vehicle into the dealership so pictures of dash can be taken and sent to Jeep for review. Takes about 3 months for Jeep to review photos and send an authorization to your dealer to have it fixed free of charge. Jeep dropped the ball on this one. This is their premier Jeep product that they brag about on television. This Jeep Grand Cherokee Overland is the one with the leather cover dash and it costs from $42,000 to $45,000 for this car (new). Yet it took Jeep leadership 5 -6 years to make this right to Jeep customers? I've had three top of the line Jeep Grand Cherokees but this is my last. Thanks for nothing Jeep!

@dinolisi9812

Жыл бұрын

Finally had my repaired yesterday! $0.

I have a 2012 from new and the same problem exists here in England Jeep warranty sucks they are just not interested!

I don't understand FCA they try to be so cheap and in the end have to do a million recalls. Just make the car right the first time.

I'm looking at buy a gorgeous jeep overland for cheap because of this exact problem and the owners are fed up. I'll fix it but this is ridiculous. As much as I love jeep, chrysler sucks. from wiring to transmissions that don't fit straight off the factory line...what the heck. No wonder everyone prefers cheap over sea products. And they wonder why cars sales are dropping like old flies.

I live in Michigan and I have a 2011 jeep overland and it is doing the same thing. Very upsetting you spend the money to have a nice vehicle and it looks like crap. It should be a recall.

@paulwalsh4371

6 жыл бұрын

I Have a 2012 Overland ... same problem, discusting.

Same problem FCA cares less

There is aus recall - see your local dealer, I just got mine replaced

@charleshamilton5641

3 жыл бұрын

What is AUS Recall and also what is make, model, and year of you vehicle? Was it under warranty?

Ours just started doing the same thing right by the windshield

@wendy-bo5gm

5 жыл бұрын

We live in Pennsylvania, have a 2012 Jeep Grand Cherokee Overland Limited and ours is doing the same thing! Seven different recalls on this vehicle so far, and now this 😡 $48k and they’re telling people it’s normal? I’ve owned A lot of vehicles in my lifetime, NEVER, EVER had this happen!

It's a recall

Mine still messed up

Want to do a new story of 2015 jeeps having this problem as well and Jeep wont cover it because it was made in 7-2014 and not 6-2014

My 2014 same issue never my first American car. Never again.

@TroutWest

6 жыл бұрын

Not american owned.. Fiat

That's why, if you're considering a WK2 Grand Cherokee and wish to avoid this problem, then avoid the Overland trim. Best bets are the Laredo and Limited trims, which use more traditional dashboard materials that don't suffer this problem.

@ADJenks

4 жыл бұрын

That's a terrible solution. You damn well know those trims lack the bells and whistles of the overland and summit trims.

@Watcher3223

4 жыл бұрын

@@ADJenks What good are some of the premium features if they don't hold up? Like the guy interviewed said, his dash looks like hell. How is that luxurious?

Screw Jeep (overpriced, unreliableand slow) and screw warranty. Cheap dyed seats, trim also fades and crack. Do like the Eurpoean (smart dudes) do.... Install a quality Alcantara dashes, headliner (heat resistant adhesive)/tint windows and buy luxury custom seat covers. Get an OEM windshield visor. Use that $1, 500 wisely....more and more jeep dodge cars becoming terds.

Don't use leather lol ?