IT:Entry Level Helpdesk (Tips and Tricks Level 1)

Ғылым және технология

Rate
Comment
Subscribe
Share
Thank You
My Sample Resume Playlist:
• IT Resumes
My Interview Questions Playlist:
• IT Interview Questions
My Courses for New People In Tech:
• The Path Of The Tech
IT Helpdesk/Support Real Life Tickets:
• IT Helpdesk/Support Re...
My Discord Channel:
/ discord

Пікірлер: 158

  • @Edusm17
    @Edusm172 жыл бұрын

    Rural areas across the country are in desperate need for IT. I just got a Director position at a school district. It was a name my price situation. Opportunities are out there!

  • @jarrettmoore6458

    @jarrettmoore6458

    Жыл бұрын

    What was your price?

  • @the3rdchannel839

    @the3rdchannel839

    Жыл бұрын

    @@jarrettmoore6458 5

  • @drumyogi9281

    @drumyogi9281

    Жыл бұрын

    ​@@jarrettmoore6458About tree fitty.

  • @TeamxiLLeSt

    @TeamxiLLeSt

    Жыл бұрын

    TELL US THE PRICE PLEASE

  • @evangelistestellaovono4986

    @evangelistestellaovono4986

    5 ай бұрын

    Exactly wich part of Rural I am interested

  • @kayangel5343
    @kayangel53436 ай бұрын

    Finally!! A video that actually shows where to start and gives the visual representation. This video was one of the first videos out of so many I’ve watched trying to educate myself on IT skills that actually helped me feel like it’s within reach.

  • @sanjaywilliam6200
    @sanjaywilliam62003 ай бұрын

    This is really helpful. Thanks alot Kevin. Looking forward to more helpdesk tips and tricks vids from you.

  • @chrise5127
    @chrise51273 жыл бұрын

    Thanks for the tips Kev! New in IT and I always find really good info in all your videos

  • @KevtechITSupport

    @KevtechITSupport

    3 жыл бұрын

    thanks

  • @NauticaNC
    @NauticaNC3 жыл бұрын

    thank you for this, you have been great and i cant wait to work in the field.

  • @lakslsla6996
    @lakslsla6996 Жыл бұрын

    Kevin, you are PH.D. of IT This is really helpful I also want remote working environment Now I don't have to go to user offline to help them. Powerful tips ! Thank you

  • @ram.hello500
    @ram.hello5002 жыл бұрын

    It was great. Thank you heaps Kevin. You bring so much to us and I am literally out of words to appreciate your efforts. 😊

  • @KevtechITSupport

    @KevtechITSupport

    2 жыл бұрын

    Thanks Babu

  • @Heyfa
    @Heyfa3 жыл бұрын

    Thank you Kev this was so helpful!!

  • @Kinsman19
    @Kinsman193 ай бұрын

    Very nicely done. See, THIS is how courses should be taught. All of them. It is practical and hands-on. Of course all the vocabulary is important, but practicality should always come first.

  • @elvinguerrero2596
    @elvinguerrero25963 жыл бұрын

    Thank You Kev real good tips. 👍 Up

  • @SilverShotHD
    @SilverShotHD4 ай бұрын

    Dude. Had no idea you could remote to other machines on a DC like that through Computer Management. Thats awesome. I know im three years late but lol

  • @SuperNotaku
    @SuperNotaku Жыл бұрын

    Neat. In IT, theres always something new to learn.

  • @KevtechITSupport

    @KevtechITSupport

    Жыл бұрын

    Yep

  • @Bewater0722
    @Bewater07223 жыл бұрын

    really helpful, you remind me how to restart the service by remote console. thanks a lot!

  • @SURPRISEURBAD
    @SURPRISEURBAD2 ай бұрын

    Hey Kev! I just wanted to reach out and thank you for your videos. ~3 years ago I got into my first IT job, largely in part due to your videos, and now I'm starting a new one at a healthcare company. I'll be starting out has T1 helpdesk but got a boost in pay and should be able to work my way up fairly quickly!

  • @KevtechITSupport

    @KevtechITSupport

    2 ай бұрын

    Good luck

  • @shoaibhussain7300
    @shoaibhussain73002 жыл бұрын

    Great video Kevin. This was very informative and easy to follow!

  • @KevtechITSupport

    @KevtechITSupport

    2 жыл бұрын

    cool

  • @jrodriguez4024
    @jrodriguez40243 жыл бұрын

    Very simple, but useful tips!

  • @Rajbharath10
    @Rajbharath103 жыл бұрын

    Thank you for the advice and information.

  • @jay3053
    @jay3053 Жыл бұрын

    Just started working as IT support. Just subscribed!

  • @KevtechITSupport

    @KevtechITSupport

    Жыл бұрын

    Cool, good luck.

  • @masoodjamily
    @masoodjamily8 ай бұрын

    Thanks man. This is amazing tools to learn

  • @Hodenkat
    @Hodenkat3 жыл бұрын

    Thanks for keeping it positive!

  • @Bowlingkegel97
    @Bowlingkegel97 Жыл бұрын

    Thank you for helping people grow ! and for investing your time

  • @KevtechITSupport

    @KevtechITSupport

    Жыл бұрын

    Thanks

  • @michaelstanosz7542
    @michaelstanosz75423 жыл бұрын

    Those bonus tips are where it's at. Thanks. Now just need to keep them in the back pocket.

  • @KevtechITSupport

    @KevtechITSupport

    3 жыл бұрын

    cool.

  • @ekeminiumoh6008
    @ekeminiumoh6008 Жыл бұрын

    I love the way you explain things, this video was amazing

  • @KevtechITSupport

    @KevtechITSupport

    Жыл бұрын

    Thanks

  • @jmedz893
    @jmedz8933 жыл бұрын

    I just woke up & it's 5:30am here in UK & I'm watching this ! Thanks again Kev

  • @jmedz893

    @jmedz893

    3 жыл бұрын

    Btw nice trim !

  • @KevtechITSupport

    @KevtechITSupport

    3 жыл бұрын

    thanks lol

  • @rockymuscia4341

    @rockymuscia4341

    3 жыл бұрын

    4am in the UK and watching as well. Coffee and KevTech before work

  • @jmedz893

    @jmedz893

    3 жыл бұрын

    @@rockymuscia4341 Good morning my fellow UK IT enthusiast ! Have a great day

  • @Stoneface_
    @Stoneface_ Жыл бұрын

    Great video and thanks for the tips

  • @halo2bullseye922
    @halo2bullseye9227 ай бұрын

    Thanks for this!! It helps.

  • @bimalacharya9567
    @bimalacharya9567 Жыл бұрын

    Wow, such great information with out any cost. Thanks for your information.

  • @twana72
    @twana723 жыл бұрын

    Thanks king : ) i will appreciated if you have earlier video about windows services and event viewers.

  • @steventelfer8186
    @steventelfer81868 ай бұрын

    Goof stuff! So glad I found your channel.

  • @PKTraceur
    @PKTraceur2 жыл бұрын

    You taught me a lot, thanks man.

  • @KevtechITSupport

    @KevtechITSupport

    2 жыл бұрын

    Cool

  • @genjimccorkle5518
    @genjimccorkle55183 ай бұрын

    This is so helpful, thanks alot. Going through some interviews now and making sure im prepared for my second round of interviews

  • @mango-nz7kp

    @mango-nz7kp

    9 күн бұрын

    How did it go?

  • @genjimccorkle5518

    @genjimccorkle5518

    9 күн бұрын

    @@mango-nz7kpcurrently texting you from my helpdesk job, been here two months now thanks for asking!

  • @arpitads4
    @arpitads4 Жыл бұрын

    Great content, Kevin!

  • @KevtechITSupport

    @KevtechITSupport

    Жыл бұрын

    Thanks

  • @tato2493528
    @tato2493528 Жыл бұрын

    one day you'll be rewarded for all your services. ty, sir i need to binge watch your videos

  • @KevtechITSupport

    @KevtechITSupport

    Жыл бұрын

    Thanks. Someday.

  • @mapledragoon1
    @mapledragoon13 жыл бұрын

    Thank you for this. 😊

  • @Karim.Toronto
    @Karim.Toronto3 жыл бұрын

    Great job Kevin 👍🏽

  • @KevtechITSupport

    @KevtechITSupport

    3 жыл бұрын

    Thanks

  • @paradigmshift7541
    @paradigmshift75412 жыл бұрын

    5:52 So in this case regedit is used to confirm that they are not telling you the wrong drive to remap to their computer? Also, can you remap the drive directly from regedit, or again is regedit only to find out which drive they actually have mapped? Because in this example you remapped "Janet's" drive directly from her computer, not regedit. Thanks for all the help Kevin, you've been such a blessing!

  • @KevtechITSupport

    @KevtechITSupport

    2 жыл бұрын

    You will mess up the pc if you do it from regedit. Best to do it from mapping the drive. Yes, it's to confirm the share drive or you can type net use on cmd.

  • @ZayoProd
    @ZayoProd Жыл бұрын

    Landed a Service Desk Technician Remote position. It will be my first IT job(6 month contract) to kick start my career. I start in July 5th, until then I will be watching all your videos!

  • @KevtechITSupport

    @KevtechITSupport

    Жыл бұрын

    Good luck

  • @ZayoProd

    @ZayoProd

    Жыл бұрын

    @@KevtechITSupport Thanks Kev, in my interview I mentioned how I use virtual box to learn more. Your videos have helped a lot

  • @mohammedhamza9102
    @mohammedhamza91023 жыл бұрын

    Good job

  • @TheBackyardHangout
    @TheBackyardHangout9 ай бұрын

    I’m looking into changing my career and Im getting my google it cert, just want to get the most out of my work

  • @MikeCav23
    @MikeCav23 Жыл бұрын

    Great video

  • @ccxfrank109
    @ccxfrank109 Жыл бұрын

    Not gonna lie, I'm trying to get into this IT program and I'm nervous as heck. I don't know why.

  • @KevtechITSupport

    @KevtechITSupport

    Жыл бұрын

    You will be fine

  • @AzizIzgin
    @AzizIzgin2 жыл бұрын

    Very nice video! very helpful. You have made it easy without babbling too much. Question, do you also have a guide where you show how you set up your virtual environment at home like you are showing? I'd like to do the same. I was thinking about taking a course for IT helpdesk level 1 through Udemy but this is awesome tips , maybe I won't need them if you have more good videos like this ?

  • @KevtechITSupport

    @KevtechITSupport

    2 жыл бұрын

    Look at my helpdesk video.

  • @AzizIzgin

    @AzizIzgin

    2 жыл бұрын

    @@KevtechITSupport is it labeled just “Helpdesk “ ? Is like a series of videos or one long? 🙏🏻

  • @KevtechITSupport

    @KevtechITSupport

    2 жыл бұрын

    Bunch of videos on helpdesk and some advanced topics.

  • @Ethiopianpiano
    @Ethiopianpiano Жыл бұрын

    Dude that's cool

  • @tonyverduga
    @tonyverduga2 жыл бұрын

    Badass!

  • @TheBackyardHangout
    @TheBackyardHangout9 ай бұрын

    You are the greatest

  • @adoapp1
    @adoapp12 ай бұрын

    Thank you👍

  • @jahbless4063
    @jahbless4063 Жыл бұрын

    Subbed 👌

  • @eddieme2009
    @eddieme2009 Жыл бұрын

    thanks very helpful

  • @luisfelipeacevedo9820
    @luisfelipeacevedo98209 ай бұрын

    Dude you are a life saver 😮

  • @abdelrahmanramadan6207
    @abdelrahmanramadan6207Ай бұрын

    Thanks a lot Kevin. what is your advice to learn all this stuff?

  • @KevtechITSupport

    @KevtechITSupport

    Ай бұрын

    Build a home lab

  • @TheSamale
    @TheSamale4 ай бұрын

    Hi Kevin tech I have level 1 strata need more information about next level please let me know advance thanks. 🎉🎉🎉watching from United Kingdom 🇬🇧.

  • @KevtechITSupport

    @KevtechITSupport

    4 ай бұрын

    Look at the job description and focus on that.

  • @TheSamale

    @TheSamale

    4 ай бұрын

    Thanks mate for advice that will do.

  • @UncleLuke92
    @UncleLuke922 ай бұрын

    man it's 2024 and I finally have an entry level desktop admin interview. Your video really put me on game and I'm more confident going into the interview now. I know base level stuff, but I'm transitioning into IT from sports & education. This has made me so much more comfortable

  • @KevtechITSupport

    @KevtechITSupport

    2 ай бұрын

    Awesome. Good luck.

  • @mrslowbuckz8528
    @mrslowbuckz85282 жыл бұрын

    Thanks Bro

  • @TheAntarcticaProject
    @TheAntarcticaProject11 ай бұрын

    🔥🔥

  • @asenseless
    @asenseless11 ай бұрын

    🔥🔥🔥🔥

  • @it_security_courses_online
    @it_security_courses_online5 ай бұрын

    Have you tried turning it off and on again?

  • @andrecannon8559
    @andrecannon85593 жыл бұрын

    Appreciate ya. Can you do one on creating or recreating a user profile in registry?

  • @KevtechITSupport

    @KevtechITSupport

    3 жыл бұрын

    Sure.

  • @andrecannon8559

    @andrecannon8559

    3 жыл бұрын

    @@KevtechITSupport thank you

  • @KevtechITSupport

    @KevtechITSupport

    3 жыл бұрын

    here you go kzread.info/dash/bejne/rH5lpqeOlLCYY8o.html

  • @andrecannon8559

    @andrecannon8559

    3 жыл бұрын

    @@KevtechITSupport i enjoyed it! Thank you. Very informative

  • @sunilsigdel4533
    @sunilsigdel45333 жыл бұрын

    hey Kevin how can I join live sessions. I am interested to join if possible please let me know. cheers for your work mate !!

  • @KevtechITSupport

    @KevtechITSupport

    3 жыл бұрын

    Were on discord, the link on the video. I announce it on discord whenever I go live.

  • @TeeReach
    @TeeReach Жыл бұрын

    Great video Kevin but a bit fast for rookies people like us.

  • @KevtechITSupport

    @KevtechITSupport

    Жыл бұрын

    You can always slow down the video on KZread settings. Thanks

  • @tophmcgoph9229
    @tophmcgoph9229Ай бұрын

    This is great informatiom but any company worth their weight is going to have a remote monitoring software, something like solarwinds or connectwise.

  • @KevtechITSupport

    @KevtechITSupport

    Ай бұрын

    You will be surprised lol. Some companies are super cheap and look at IT as a cost.

  • @jason3895
    @jason389511 ай бұрын

    this video is sick !!!

  • @jason3895

    @jason3895

    11 ай бұрын

    do u have part 2 ? thx

  • @KevtechITSupport

    @KevtechITSupport

    11 ай бұрын

    You should probably look at my helpdesk playlist

  • @jason3895

    @jason3895

    11 ай бұрын

    @@KevtechITSupport thanks bro i will chck

  • @ltigre2031
    @ltigre20313 жыл бұрын

    thats crazy! never knew that at 3 oo

  • @ltigre2031

    @ltigre2031

    3 жыл бұрын

    i dont understand where desktop1 is? is it not on the screen? oh i get it , the VM name is not the same as pc name on active dir

  • @revolutionaryforall
    @revolutionaryforall Жыл бұрын

    Hi kevTech what advice would you give newbies in todays market. It seems every hiring manager wants candidates to have entry level experience for entry level jobs and the graduate degree means nothing.

  • @KevtechITSupport

    @KevtechITSupport

    Жыл бұрын

    Build a home lab, network on LinkedIn, join social events, talk to job recruiters, make sure the resume doesn't suck.

  • @tonyverduga
    @tonyverduga2 жыл бұрын

    Kevin, I didn't know you could do that :)

  • @KevtechITSupport

    @KevtechITSupport

    2 жыл бұрын

    Nice

  • @davidmurph3048
    @davidmurph30482 ай бұрын

    This works for a local network what if you work with a large tenant on 365 with different domains?

  • @rafaelhernandez4872
    @rafaelhernandez48725 ай бұрын

    im looking around the It industry and help desk seems to be the top #1 to start with as a career and I know nothing

  • @bermain9878
    @bermain98786 ай бұрын

    hello sir im form indonesia 🤝maybe i was really late here but thank you so much for this educational video, so umm i see that you are using oracle vm virtualbox, but when you are actually doing your remote job while accessing your client windows device, are you using another program? maybe something like teamviewer? or perhaps just assisting your client via zoom?

  • @KevtechITSupport

    @KevtechITSupport

    6 ай бұрын

    Really depends on the company. Some use bomgar, some use TeamViewer or something else.

  • @bermain9878

    @bermain9878

    6 ай бұрын

    ​@@KevtechITSupport alright thank you so much for your time sir 🤝🙏

  • @olasunkanmiomotosho465
    @olasunkanmiomotosho4652 жыл бұрын

    Hi Kev. Please what is Tip #2? I am having hard time understanding it. Thank you 🙏

  • @KevtechITSupport

    @KevtechITSupport

    2 жыл бұрын

    I'm on discord. Join discord if you want to talk to people.

  • @ouranosds
    @ouranosds3 ай бұрын

    Enjoyed the video. Do you have any course recommendations to help someone prepare for Entry Level IT Support?

  • @KevtechITSupport

    @KevtechITSupport

    3 ай бұрын

    My whole channel has videos on IT support. You need to be more specific

  • @ouranosds

    @ouranosds

    3 ай бұрын

    Im not sure where to start. @@KevtechITSupport

  • @KevtechITSupport

    @KevtechITSupport

    3 ай бұрын

    @@ouranosdscheck out my website kevtechitsupport.com/helpdesk-getting-started-1

  • @ouranosds

    @ouranosds

    3 ай бұрын

    Thank you Kevin will do!@@KevtechITSupport

  • @claudiamanta1943
    @claudiamanta1943Ай бұрын

    3:40 Is that allowed, though? There must be a procedure to follow- if nothing else, to check if they should have admin privileges.

  • @KevtechITSupport

    @KevtechITSupport

    Ай бұрын

    Every company different. That's why it's important to ask questions.

  • @TheBackyardHangout
    @TheBackyardHangout9 ай бұрын

    I have a question, when I am looking into finding a help desk job, would the medical field be a good place to start, or would customer service be a good place to start, I’m trying to figure out where to start

  • @KevtechITSupport

    @KevtechITSupport

    9 ай бұрын

    You need customer service for both. Working in the medical field is very stressful. That depends where you want to work.

  • @TheBackyardHangout

    @TheBackyardHangout

    9 ай бұрын

    Thank you man, your Videos are helping me grow to get ready to enter into my new career path, I just want to say thank you for everything you do, you’re helping a lot of people and you should be proud of yourself

  • @adiflorense1477
    @adiflorense14773 жыл бұрын

    1:04 Sir, is the operating system virtualization?

  • @KevtechITSupport

    @KevtechITSupport

    3 жыл бұрын

    Yes, virtual box.

  • @christiankwameatoaddae1119
    @christiankwameatoaddae1119 Жыл бұрын

    must the said computer be in the domain or workgroup to be able to do all this

  • @KevtechITSupport

    @KevtechITSupport

    Жыл бұрын

    Domain yes

  • @claushawnpennerman9384
    @claushawnpennerman93843 жыл бұрын

    This is great.Kev do you have a degree?

  • @KevtechITSupport

    @KevtechITSupport

    3 жыл бұрын

    nope. I have no degree.

  • @AussieIndianEats
    @AussieIndianEats2 ай бұрын

    I have my interview tomorrow for IT support officer. What other things I should learn

  • @KevtechITSupport

    @KevtechITSupport

    2 ай бұрын

    look at the job description.

  • @rizwanhaque5715
    @rizwanhaque57153 жыл бұрын

    Thats cool I had issues where user doesnt know the path of her network drive. So by this regedit trick hopefully il will be able to get her network path. I usually tell the user to get the network path from her colleagues and then re map it. Kevin can you please demonstrate some tricks with outlook registries 0365 like if it freezes continuously even after quick repair mainly when user is using win7 os and having 0365. Can we fix those issue with regedit tricks.

  • @KevtechITSupport

    @KevtechITSupport

    3 жыл бұрын

    I already have videos on outlook, word, excel. I don't have a license for office 365 but it should be the same troubleshooting.

  • @sunitamaharjan522
    @sunitamaharjan522 Жыл бұрын

    Hi Kevin. Would I be able to get classes from you?

  • @KevtechITSupport

    @KevtechITSupport

    Жыл бұрын

    I don't really do classes.

  • @ayinntuli9704
    @ayinntuli9704 Жыл бұрын

    Hey everyone At 5:08 he says use c what I cannot hear what word he reffers to after that? Please help

  • @KevtechITSupport

    @KevtechITSupport

    Жыл бұрын

    C dollar sign

  • @shabnamhussain9361
    @shabnamhussain9361 Жыл бұрын

    Kevin could you please ping me video link for active directory troubleshooting... Thanks in advance buddy

  • @KevtechITSupport

    @KevtechITSupport

    Жыл бұрын

    kzread.info/dash/bejne/ip6EpaSrZZmvprA.html

  • @stevena1425
    @stevena1425Ай бұрын

    I know what the CPU is and what ping!. I need the job experience I have the knowledge of any IT worker has. I'm looking for remote work only thanks.

  • @Lofi-rq3tp
    @Lofi-rq3tp6 ай бұрын

    Coding student..applied for my first tech job...cell phone rep..got an interview next week..💯

  • @KevtechITSupport

    @KevtechITSupport

    6 ай бұрын

    Good luck

  • @Lofi-rq3tp

    @Lofi-rq3tp

    6 ай бұрын

    @@KevtechITSupport Landed my first tech job..cellular help desk...good media 💯💢💥

  • @KevtechITSupport

    @KevtechITSupport

    6 ай бұрын

    @@Lofi-rq3tp nice.

  • @Lofi-rq3tp

    @Lofi-rq3tp

    6 ай бұрын

    @@KevtechITSupport Cellular sales counts as tech right?

  • @KevtechITSupport

    @KevtechITSupport

    6 ай бұрын

    @@Lofi-rq3tp if you plan on working tech sales, yes. You can also leverage that job to land a helpdesk job or something else.

  • @stevebrewer3159
    @stevebrewer31593 жыл бұрын

    for remote drive mapping I use a bat script and copy it to their desktops.

  • @KevtechITSupport

    @KevtechITSupport

    3 жыл бұрын

    we don't do that here because security doesn't allow it. It depends where you work and if IT allows it.

  • @deadly_cutie5259
    @deadly_cutie5259 Жыл бұрын

    I have been struggling being a IT helpdesk... 🥲🥲

  • @KevtechITSupport

    @KevtechITSupport

    Жыл бұрын

    learn fundamentals.

Келесі