Your videos are great. I wish every manufacturer went to this much trouble.

@RichmondCastors

2 жыл бұрын

Hi Douglas, Thanks for the feedback. We try to look after our DIYers. Whether it's a gate system, our castors or any of our other products, we're always here to help no matter what project you're tackling.

Great video thankyou. I have a very thick hardwood gatepost and a gate that has diagonal brace bars (not a horizontal bar like the one in the video). Will this kit still work? Thanks

@RichmondCastors

Жыл бұрын

Hi DirtyHarry, You can probably mount your arm to the diagonal brace bar. If the arm is too high or low on the gate, it may cause some twisting through the hinges so hopefully you can stay close to the middle. If you have any doubts, send a picture through to our gate support team at gatesupport.richmondau.com and they will be happy to take a look.

We have just installed one and it hits the wall with a bit of force when opened and when closed the gate swings a bit away from the post at the other end in closed position. I mean it does not stay fixed. Could be the wind makes it swing a bit? Any suggestions on how to make the gate stop a couple of inches away from the wall or is it Ok for it to hit the wall?

@RichmondCastors

3 жыл бұрын

Hi D Cauchi, We've just started to reply to our comments. Hopefully you were able to talk to one of our technicians in Melbourne and solve your problem. If you are still experiencing this issue, head to gatesupport.richmondau.com There are troubleshooting guides available and information is updated regularly. You can also submit a request to our technical team and they will contact you to assist.

Hi Richmond. Great video! How strong is the gate arm in the close position? It is something someone can easily open by just pushing it or would it take a considerable amount of force/pressure?

@RichmondCastors

2 жыл бұрын

Hi @themetafury, In the close position, the arm is mechanically locked. There is some minor mechanical movement in the arm (approx. 3 degrees) but other than this the only way to open the gate is to break the arm or mountings by intentionally forcing it. The amount of force required depends on the length of your gate. Naturally, forcing a 4 metre gate will be easier than a 2 metre gate but it would still need to be an intentional act and require a lot of force. Fitting a gate lock will help with this.

Do the gates open only with the remote or is it possible to install a button for visitors to use to gain access?

@RichmondCastors

2 жыл бұрын

Hi Toni, You can fit a large range of accessories to operate your Richmond gate motor. Push buttons, keypads, wireless vehicle detectors, wifi and mobile receivers. The list goes on. Each of our motors has wiring points for your different options. Our dedicated team will be happy to help with any wiring information you may need. You can contact them at gatesupport.richmondau.com

this looks exactly like the topens kits on amazon. are they the same

@RichmondCastors

2 жыл бұрын

Hi Volvo89, It's a generic motor design, so you're right, they will look the same. The difference is in the internals so it all depends on what standard Topens ask for with their systems. Without getting too technical, the internal components will likely differ. Some use a nylon drive nut for the sake of cost, Richmond specify a brass drive nut. This provides better strength and wears a lot better than nylon. We work directly with the manufacturer so that we can make changes where needed.

How much is arm gate opener?

@RichmondCastors

Жыл бұрын

Hi Bigjohn, If you give one of our branches a call they can give you a price. www.richmondau.com/contact

How can I buy this in the Philippines?

@RichmondCastors

Жыл бұрын

Hi El Presidente, We don't have an agent in the Philippines at this stage. You can purchase these via Bunnings if you have someone who can bring them into the country for you.

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